EGO COMMERCIAL PGX3000D PGX Commercial Charging 3 Port Dock Instruction Manual

June 16, 2024
EGO COMMERCIAL

EGO COMMERCIAL PGX3000D PGX Commercial Charging 3 Port Dock

Specifications

  • Dock Input / Output Voltage: 56V
  • Compatible Hub: PGX1600H/PGX1600H-FC
  • Charging Time:
    • Approximately 45 min for 3 x BA2800T/BA2800T-FC (5.0Ah)
    • 100 min for 3 x BA6720T/BA6720T-FC (12.0Ah)
  • Dock Weight: 9.2 lb. (4.2 kg)

Product Usage Instructions

Assembly

  1. Ensure the dock is placed on a stable and level surface.
  2. Insert the rubber blocks into the designated slots on the dock.
  3. Connect the power cable to the dock’s power input.
  4. If wall-mounting, use the wall-mount holes and appropriate hardware to securely attach the dock to the wall.

Charging Batteries

  1. Make sure the dock is connected to a power source.
  2. Verify that the dock status indicator is showing a solid green light.
  3. Insert up to three compatible EGO battery packs into the battery bays, aligning the connectors with the dock connectors.
  4. The battery-bay status indicators will show the charging progress of each battery pack.
  5. Wait for the battery packs to fully charge, as indicated by the battery-bay status indicators.
  6. Once fully charged, remove the battery packs from the dock for use.

Maintenance

Regular maintenance of the dock is important to ensure its optimal performance and safety. Follow these guidelines:

  • Keep the dock clean and free from dirt, dust, and debris.
  • Inspect the power cable for any signs of damage or wear. Replace if necessary.
  • Check the dock status indicator and battery-bay status indicators regularly to ensure they are functioning correctly.
  • If any issues or abnormalities are detected, contact EGO Customer Service for assistance.

FAQ

  • Q : Can I use accessories other than the ones listed in the manual?
  • A: No, it is recommended to only use the accessories listed in the manual to maintain proper performance and safety.
  • Q : How long does it take to charge three BA2800T batteries?
  • A : It takes approximately 45 minutes to charge three BA2800T batteries (5.0Ah).
  • Q: Can I use the dock in wet conditions?
  • A : No, the dock should not be exposed to damp conditions as it may increase the risk of electric shock.
  • Q : How can I secure the dock when not in use?
  • A: Keep the dock away from other metal objects that can make a connection between terminals. This will prevent shorting and reduce the risk of burns or fire.

INTRODUCTION

Congratulations on your selection of the EGO PGX™ commercial charging 3-port dock. It has been designed, engineered, and manufactured to give you the best possible dependability and performance.
Should you experience any problem you cannot easily remedy, please contact EGO Customer Service at 1-855-EGO-5656.
This manual contains important information on the safe assembly, operation, and maintenance of your dock. Read it carefully before using the dock. Keep this manual handy so you can refer to it at any time.

SERIAL NUMBER __ DATE OF PURCHASE
YOU SHOULD RECORD BOTH SERIAL NUMBER AND DATE OF PURCHASE AND KEEP IN A SAFE PLACE FOR FUTURE REFERENCE

SPECIFICATIONS

Dock Input / Output Voltage 56V
Compatible Hub PGX1600H/PGX1600H-FC

Charging Time

| Approximately

45 min for 3 x BA2800T/BA2800T-FC (5.0Ah)

100 min for 3 x BA6720T/BA6720T-FC (12.0Ah)

Dock Weight| 9.2 lb. (4.2 kg)

PACKING LIST

PART NAME QUANTITY
Dock 1
2’ (0.7 m) Power Cable (ACE0700) 1
Rubber Block (pre-installed in the dock) 2
Operator’s Manual 1

ACCESSORIES

WARNING

Use only the accessories listed below. Use of accessories that do not meet the original equipment specifications may lead to improper performance and compromised safety

PART NAME MODEL NUMBER
PGXTM Commercial Charging E-track Mounting Kit AEK1000
PGXTM Commercial Charging 2’ (0.7 m) Power Cable ACE0700
PGXTM Commercial Charging 5’ (1.5 m) Power Cable ACE1500

For more information about the latest accessories, please visit www.egopowerplus.com

DESCRIPTION

EGO-COMMERCIAL-PGX3000D-PGX-Commercial-Charging -3 -Port-Dock-
FIG-1

  1. Anti-theft Bar
  2. Dock Status Indicator
  3. Connector
  4. Power Cable
  5. Battery-bay status Indicator (3)
  6. Wall-mount Hole (5)
  7. Assist Handle
  8. Rubber Block (2)
  9. Main Handle (2)

OPERATION

  • WARNING: This EGO PGXTM commercial charging 3-port dock is designed to only work with EGO PGXTM commercial charging 1600W hub PGX1600H/PGX1600H-FC to charge EGO battery packs. For compatible batteries please refer to the operator’s manual included with the hub. Read and understand all its safety warnings and instructions. Failure to follow them may result in electric shock, fire, and/or serious injury.
  • WARNING: Do not expose the dock to wet conditions. Water entering the dock will increase the risk of electric shock.
  • WARNING : When the dock is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws, or other small metal objects, which can make a connection from one terminal to another. Shorting the terminals together may cause burns or a fire.

CHARGING BATTERY PACKS

NOTE : Lithium-ion battery packs are shipped partially charged. Before using them for the first time, fully charge the battery packs.
WARNING : During charging, the battery packs must be placed in a well- ventilated area

The following illustrations in Fig. 2a show how to charge the battery packs via the docks:

  1.  Push the collar of the hub connector onto the dock until you hear a click as shown in Fig. 2a (step a).EGO-COMMERCIAL-PGX3000D-PGX-Commercial-Charging -3 -Port-Dock-FIG-2 NOTE: To disconnect the hub from the dock, first rotate the collar of the hub connector according to the rotation arrow marked on the connector and pull it out from the dock as shown in Fig. 2b.
  2. Connect the dock to the next dock in the same way. You can continue to connect more docks if necessary (step b). Do not connect more than 30 docks.
  3. Plug the hub into the power supply (step c). The hub status indicator and dock status indicator will glow green, indicating that the hub and the dock are working properly and can charge the battery packs.
  4. Align the raised ribs of a battery pack with the mounting slot in one of the dock’s battery bays. Slide the battery pack(s) down into the battery bay (step d). The battery release button will spring up indicating that the battery pack is securely attached.
  5. The hub will communicate with the battery pack to evaluate the condition of the battery pack. When the battery pack meets the charging conditions, the hub will begin charging the battery pack, and the hub status indicator and the battery-bay status indicator (above the inserted battery pack) will flash green.
  6. Insert more battery packs.
  7. When connecting more docks to the hub, the hub will supply power to the docks in the order of proximity – the dock nearest to the hub is powered first. The flashing green battery-bay status helps identify which battery is currently charging.

The Charging Sequence of the Battery Packs in the Same Dock

  • If two battery packs are connected to the dock at the same time, the battery pack with the lower voltage level is charged first, once the battery pack with the lower voltage level has the same voltage level as the other, the two battery packs are charged at the same time.
  • If three battery packs are connected to the dock at the same time, the battery pack with the lowest voltage level is charged first, once the battery pack with the lowest voltage level has the same voltage level as the battery pack with a medium voltage level, these two battery packs are charged at the same time. Once these two battery packs have the same voltage level as the battery pack with the highest voltage level, all three battery packs are charged at the same time. Refer to Fig. 3.EGO-COMMERCIAL-PGX3000D-PGX-Commercial-Charging -3 -Port-Dock-FIG-4

When the battery packs are fully charged, the hub status indicator and the battery-bay status indicators will glow solid green. The “fuel gauges” on the battery packs will go out. It is recommended to disconnect the hub from the power supply if it is not going to be used for a long time.
NOTE:

  •  A significantly reduced run time after fully charging a battery pack indicates that the battery pack is near the end of its usable life and must be replaced.
  • The hub and dock may get warm during charging. This is part of the normal operation. Charge in a well-ventilated area.

Hub, Dock, and Battery Pack Indicators

EGO-COMMERCIAL-PGX3000D-PGX-Commercial-Charging -3 -Port-Dock-
FIG-5EGO-COMMERCIAL-
PGX3000D-PGX-Commercial-Charging -3 -Port-Dock-FIG-6

NOTE: After two hours of inactivity, when the battery packs are fully charged or no battery pack to charge, the hub will enter energy-saving mode and the hub status indicator will flash green slowly. Energy saving mode can be exited from by unplugging and re-plugging the power cord or briefly pressing the reset button

CHARGING A HOT OR COLD BATTERY PACK

If the battery pack in the charging dock is outside of the normal temperature range, the corresponding battery-bay status indicator will glow solid red and the power indicator on the battery pack will turn off. When the battery pack cools down or warms up to a normal temperature range, the battery pack will resume charging automatically

BATTERY PACK OR DOCK ERROR

If the battery pack error is detected, the corresponding battery-bay status indicator will flash red and the power indicator on the battery pack will turn off.

  1. Remove and re-insert the battery pack into the dock. If the battery-bay status indicator still flashes red, try charging a different battery pack that is known to be functional.
  2. If the new replacement battery pack can be charged normally, the original battery pack is faulty.
  3. If the battery-bay status indicator still flashes red after trying to charge a functional battery pack, reset the hub by unplugging the hub from the power supply and waiting until the hub status indicator goes out. Then reconnect the plug to the power supply.
  4. If the battery-bay status indicator still flashes red after step 3, the dock may be faulty.

MOUNT THE DOCK (FIG. 4)
Wall-mount Holes

  1. Make sure the two rubber blocks fit into the upper slots of the back of the dock.
  2. Mark the locations of the five wall-mount holes at the desired location on a wall.
  3. Use five #8 or #10 screws with the length of at least 2.5” (63 mm) and washers (not included) to securely mount the dock to the wall.
    NOTICE: The mounting surface should be at least 3/4’’ (19 mm) thick to securely support the dock.

EGO-COMMERCIAL-PGX3000D-PGX-Commercial-Charging -3 -Port-Dock-
FIG-7

Mounting onto E-track Rail (Fig. 5)

EGO E-track mounting kit AEK1000 (sold separately) is required to mount the dock onto an E-track rail.

  1. Disconnect the dock from the hub and remove the battery packs.
  2. Remove the 2 rubber blocks shown in Fig. 2.
  3. Install the E-track clips (included in the kit) into the recessed areas (vacated by the rubber blocks) as shown in Fig. 5.
  4. Use the assembly tool (included in the kit) to secure each E-track clip to the dock using the M5 bolt and washer sets (included in the kit).
  5. Insert two rubber bumpers (included in the kit) into the outer lower slots on the back of the dock.
  6. Snap the dock to the E-track rail using the E-track clips as shown and make sure the dock is secured to the rail.
  7. To remove the dock from the E-track rail press the release levers on the E-track clips and pull the dock away.

NOTE: The hole in the E-track clip can function as an anti-theft device using a padlock (not included). The shackle diameter range is 13/64” – 9/32” (5 – 7 mm).

ANTI-THEFT BAR ON THE DOCK (FIG. 6)

To prevent unauthorized removal of battery packs, pull the tab of the anti- theft bar out and secure it with a padlock (not included). The shackle diameter range is 13/64” – 9/32” (5 – 7 mm).

MAINTENANCE

WARNING: To avoid serious personal injury, always disconnect the hub from the power outlet and remove the battery pack(s) from the dock when cleaning or performing any maintenance.
WARNING: When servicing, use only identical replacement parts. Use of any other parts may create a hazard or cause product damage. To ensure safety and reliability, all repairs should be performed by a qualified service technician at an EGO Customer Service.
WARNING: It is not recommended to use compressed dry air as a cleaning method for the dock. If cleaning with compressed air is the only method to apply, always wear safety goggles or safety glasses with side shields when using compressed air to clean the dock. If the operation is dusty, also wear a dust mask.
GENERAL MAINTENANCE
Avoid using solvents when cleaning plastic parts. Most plastics are susceptible to damage from various types of commercial solvents and may be damaged by their use. Use a clean cloth to remove dirt, dust, oil, grease, etc.
WARNING: Do not at any time let brake fluids, gasoline, petroleum-based products, penetrating oils, etc. to come in contact with plastic parts. Chemicals can damage, weaken, or destroy plastic which may result in serious personal injury.

TROUBLESHOOTING

  • Refer to the EGO hub operator’s manual of PGX1600H/PGX1600H-FC.

EGO LIMITED WARRANTY

WARRANTY POLICY TERMS AND DURATION

  • Chervon North America, Inc. (“Chervon North America”) provides the following Limited Warranty for EGO products to the original purchaser of EGO products.
  • The detailed warranty period for each EGO product can be found online at  http://egopowerplus.com/warranty-policy.
  • Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims or would like a hard copy of the warranty.

LIMITED SERVICE WARRANTY
EGO products are warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period. For any properly and timely submitted warranty claim, if Chervon North America determines a product to be defective during the warranty period, the product will receive free repair or replacement as determined by Chervon North America.

HOW TO OBTAIN SERVICE
For warranty service, within the applicable warranty period, please contact EGO Customer Service toll-free at 1-855-EGO-5656. When requesting warranty service, you must present the original dated sales receipt. An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. When bringing your product to the authorized service center, there may be a small deposit that will be required when dropping off your product. This deposit is refundable when the repair service is deemed to be covered under warranty.

ADDITIONAL LIMITATIONS & EXCLUSIONS
This limited warranty applies only to the original purchaser from an authorized EGO retailer and is not transferable. EGO products shall not be considered defective, and this
warranty will not apply, where the claimed defect is attributable to any cause other than the above-defined defects. This warranty shall be void if the product has been used for rental purposes. This warranty shall not apply to damage caused by accident, abuse, misuse, alteration, modification, unauthorized repair, liquid contact, fire, earthquake, or other external cause; operating the product outside EGO’s instructions, specifications, or guidelines; or failure to properly service of maintaining the product. This warranty also does not apply to cosmetic damage, including but not limited to scratches or dents; defects caused by normal wear and tear, or otherwise due to the normal aging of the product.
THIS EXPRESS WARRANTY IS GIVEN INSTEAD OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR USE, WHICH ARE DISCLAIMED. Any implied
warranties, including warranties of merchantability or fitness for a particular purpose, that cannot be disclaimed under state law are limited to the applicable warranty period defined at the beginning of this article. The sole and exclusive remedy in connection with the purchase, installation, use, and/or performance of the EGO products is repair or replacement of the product as determined by Chervon North America. Chervon North America’s maximum liability shall not in any case exceed the purchase price paid for
the product. CHERVON NORTH AMERICA SHALL NOT BE LIABLE TO THE USER OR TO ANYONE ELSE FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, INDIRECT, OR PUNITIVE DAMAGES ARISING FROM USE OF THE PRODUCTS, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, DEATH, PROPERTY DAMAGE, LOST PROFITS, OR OTHER
ECONOMIC INJURY. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on how long an implied warranty lasts, the exclusion or limitation of incidental or consequential damages, or the limitations on time to bring certain actions, so such limitations contained herein do not apply to individual consumers in those states.
This warranty is subject to and shall be interpreted according to Michigan law without regard to principles of conflicts of laws. No legal action shall be brought against Chervon North America unless filed within one (1) year after the basis for such legal action becomes known, or with the exercise of reasonable diligence should have become known. Any action not timely filed shall be deemed waived.

CONTACT

  • For Customer Service contact us toll-free at 1-855-EGO-5656 or
  • EGOPOWERPLUS.COM.
  • EGO Customer Service
  • 769 Seward Ave. NW, Suite 102
  • Grand Rapids, Michigan 49504.

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