Viewsonic Value Series VA2432-MHD LED Display User Manual

Viewsonic Value Series VA2432-MHD LED Display

Package Contents

1. Monitor
2. Power cord
3. Power adapter
4. Video cable
5. Quick start guide

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Front View / Rear View

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Front View| Rear View
Letter| Item
---|---
A| Display Screen
B| Control Panel Keys
C| Security Slot

I/O Ports

Installing the Stand

Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.

Removing the Stand and Wall Mounting

Refer to the table below for the standard dimensions for wall mount kits.

For use only with a UL certified wall mount kit/bracket. To obtain a wall- mounting kit or height adjustment base, contact ViewSonic® or your local dealer.

![Viewsonic-Value-Series-VA2432-MHD-LED-Display \(6\)](https://manuals.plus/wp-content/uploads/2024/01/Viewsonic-Value-Series-VA2432-MHD-LED-Display-6.jpg)

Maximum Loading| Hole Pattern (W x H)| Interface Pad (W x H x D)| Pad Hole| Screw Specification| Quantity
---|---|---|---|---|---
14 kg| 75 x 75 mm| 115 x 115 x 2.6 mm| Ø 5 mm| M4 x 10 mm| 4 screws

1. Turn off the device and disconnect all cables.
2. Place the device on a flat, stable surface with the screen facing down.
3. Remove the monitor stand.

![Viewsonic-Value-Series-VA2432-MHD-LED-Display \(7\)](https://manuals.plus/wp-content/uploads/2024/01/Viewsonic-Value-Series-VA2432-MHD-LED-Display-7.jpg)

1. Attach the mounting bracket to the VESA mounting holes at the rear of the monitor. Then secure it with four (4) screws (M4 x 10 mm).
2. Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall.

Using the Security Slot

• To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object.
• Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.
• Below is an example of setting up a security slot locking device on a table.

Connecting to Power

1. 1. Connect the power cord to the DC IN jack at the rear of the device.

2. Plug in the power cord to a power outlet.

Connecting External Devices

Tilt Angle Adjustment

Tilt the monitor backward to the desired viewing angle via the attached stand (-5˚ to 20˚).

NOTE:  When adjusting, support the monitor firmly with one hand while tilting the stand backwards with the other hand.

Turning the Device On/Off

1. Plug the power cord into a power outlet.
2. Press the  Power  button to turn on the monitor.
3. To turn the monitor off, press the  Power  button again.

Using the Control Panel Keys

Use the control panel keys to access the Quick Menu, activate Hot Keys, navigate the On-Screen Display (OSD) Menu, and change the settings.

Quick Menu

Press the  1  key to activate the Quick Menu.

NOTE:  Follow the key guide that appears on the screen to select the option or make adjustments.

Hot Keys

When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the  Control Panel Keys.

appears on the screen, continue holding the keys for 10 seconds to lock/unlock the OSD Menu.

If the OSD Menu is locked, the below message will appear on the screen:

2 + 3| Press and hold the keys to lock/unlock the  Power button.When the menu appears on the screen, continue holding the keys for 10 seconds to lock/unlock the  Power  button.

If the  Power  button is locked, the below message will appear on the screen:

General Operation

• Press the  2 / 3 / 4  key to display the On-Screen Display (OSD) Menu.

• Press the  1  or  2  key to select the main menu. Then press the  3  key to enter the selected menu.

• Press the  1  or  2  key to select the desired menu option. Then press the  3  key to enter the sub-menu.

• Press the  1  or  2  key to adjust/select the setting. Then press the  3  key to confirm.

NOTE:  Certain menu option adjustments do not require the user to press the  3  key to confirm the selection. Follow the key guide that appears on the bottom of the screen to select the option or make adjustments.

• Press the  4 key to return to the previous menu.

NOTE:  To exit the OSD Menu, press the  5  key.

On-Screen Display (OSD) Menu Tree

Input SelectAudio AdjustViewModeColor AdjustManual Image AdjustSetup Menu Sub-menu| Menu Option
---|---
D-Sub|
HDMI
DisplayPort

Off
Audio Input| Same as video input (DP or HDMI)
Audio In

Sub-menu

Standard
Game
Movie
Web
Text
MAC
Mono

Bluish
Cool
Native
Warm
User Color| Red| (-/+, 0~100)
Green| (-/+, 0~100)
Blue| (-/+, 0~100)
Color Space
(for DP & HDMI only)| Auto|
RGB
YUV
Color Range
(for DP & HDMI only)| Auto|
Full Range
Limited Range

Auto Image Adjust
(for D-Sub only)| |
Horizontal Size
(for D-Sub only)| (-/+, 0~100)
H./V. Position
(for D-Sub only)| Horizontal Position| (-/+, 0~100)
Vertical Position| (-/+, 0~100)
Fine Tune
(for D-Sub only)| (-/+, 0~100)|
Sharpness| (-/+, 0/25/50/75/100)
Blue Light Filter| (-/+, 0~100)
Aspect Ratio| 4:3
5:4
16:9
16:10
Overscan
(for DP & HDMI only)| On
Off
Black Stabilization| (-/+, 0/10/20/30/40/50/60/70/80/90/100)
Advanced DCR| (-/+, 0/25/50/75/100)
Response Time| Standard
Advanced
Ultra Fast

Français
Deutsch
Español
Italiano
Suomi
Русский
Türkçe
Česká
Tiếng Việt
日本語
한국어
繁體中文
简体中文
AMD FreeSync
(for DP & HDMI only)| On
Off
1ms Mode| On
Off
Information|
OSD Size| Native
Large
OSD Timeout| (-/+, 5/15/30/60)
OSD Background| On
Off
Power Indicator| On
Off
Auto Power Off| On
Off
Sleep
(for DP & HDMI only)| 30 minutes
45 minutes
60 minutes
120 minutes
Off
ECO Mode| Standard
Optimize
Conserve
Auto Detect| On
Off
DDC/CI| On
Off
Memory Recall|

Technical Specifications

0.2745 (V)mm pixel pitch
Display Size| 60.4 cm (23.8” viewable)
Color Filter| RGB vertical stripe
Glass Surface| Anti-Glare (Haze 25%), Hard Coating (3H)
Input Signal| Video Sync| Analog

 **D-Sub:**  fh:24~86 kHz, fv:48~75 Hz

TMDS digital (100 Ω)

 **HDMI (v. 1.4):**  fh:30~115 kHz, fv:48~100 Hz     **DisplayPort (v. 1.2):**  fh:30~115 kHz, fv:48~100 Hz  

Compatibility| PC| up to 1920 x 1080
Macintosh| up to 1920 x 1080
Recommended| 1920 x 1080 @ 60Hz
Resolution[1]| Supported|

• 1920 x 1080 @ 50, 60, 75, 100Hz
• 1680 x 1050 @ 60Hz
• 1600 x 1200 @ 60Hz
• 1600 x 900 @ 60Hz
• 1440 x 900 @ 60, 75Hz
• 1440 x 576 @ 50Hz
• 1400 x 1050 @ 60, 75Hz
• 1366 x 768 @ 60Hz
• 1360 x 768 @ 60Hz
• 1280 x 1024 @ 50, 60, 75Hz
• 1280 x 960 @ 50, 60, 75Hz
• 1280 x 800 @ 60, 75Hz
• 1280 x 768 @ 50, 60, 75Hz
• 1280 x 720 @ 50, 60Hz
• 1152 x 900 @ 66Hz
• 1152 x 870 @ 75Hz
• 1152 x 864 @ 60, 75Hz
• 1024 x 768 @ 50, 60, 70, 72, 75Hz
• 1024 x 600 @ 60Hz
• 848 x 480 @ 60Hz
• 832 x 624 @ 75Hz
• 800 x 600 @ 56, 60, 72, 75Hz
• 720 x 576 @ 50Hz
• 720 x 480 @ 60Hz
• 720 x 400 @ 70Hz
• 640 x 480 @ 50, 60, 67, 73, 75Hz
• 640 x 400 @ 60, 70Hz
• 640 x 350 @ 70Hz

Power[2]| Input Voltage| AC 100-240V, 50/60Hz (auto switch)
Display Area| Full Scan(H x V)| 527.04 x 296.46 mm(20.75” x 11.67”)
Audio| Speaker| 2 x 2W
Operating Conditions| Temperature| 0° C to 40° C (32° F to 104° F)
Humidity| 20% to 90% (non-condensing)
Altitude| 16,000 feet (5 km)
Storage Conditions| Temperature| -20° C to 60° C (-4° F to 140° F)
Humidity| 5% to 90% (non-condensing)
Altitude| 40,000 feet (12.1 km)
Dimensions| Physical(W x H x D)| 540.45 x 406.05 x 185 mm(21.3” x 16” x 7.3”)
Wall Mount| Dimensions| 75 x 75 mm
Weight| Physical| 2.72 kg (6.0 lbs.)
Power Saving Modes| On[3]| 22W (Typical) without audio25W (Typical) with 50% audio
Off| ≤ 0.3W

1. Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display.
2. Please use the power adapter from ViewSonic® or an authorized source only.
3. The test condition follows EEI standards.

Compliance Information

This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

The following information is only for EU-member states:

The mark shown to the right complies with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:

• Copper alloy containing up to 4% lead by weight.
• Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
• Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
• Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC or higher.

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Product Disposal at End of Product Life

ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

• USA & Canada: https://www.viewsonic.com/us/go-green-with-viewsonic
• Europe: https://www.viewsonic.com/eu/go-green-with-viewsonic
• Taiwan: https://recycle.epa.gov.tw/

Copyright Information

• Copyright© ViewSonic® Corporation, 2023. All rights reserved.
• Macintosh and Power Macintosh are registered trademarks of Apple Inc.
• Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.
• ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation.
• VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.
• Disclaimer:  ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
• In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.
• No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.
• VA2432-MHD_UG_ENG_1b_20230614

Customer Service Contact Information

For technical support or product service, see the table below or contact your reseller.

You will need the product’s serial number

Asia Pacific & Africa

Americas

Europe

Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section).

How long the warranty is effective:

ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

• Any product on which the serial number has been defaced, modified, or removed.
• Damage, deterioration, or malfunction resulting from:
  • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
  • Repair or attempted repair by anyone not authorized by ViewSonic®.
  • Damage to or loss of any programs, data, or removable storage media.
  • Normal wear and tear.
  • Removal or installation of the product.
• Software or data loss occurring during repair or replacement.
• Any damage of the product due to shipment.
• Causes external to the product, such as electric power fluctuations or failure.
• Use of supplies or parts not meeting ViewSonic’s specifications.
• Failure of owner to perform periodic product maintenance as stated in the User Guide.
• Any other cause which does not relate to a product defect.
• Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
• Software – Any third-party software included with the product or installed by the customer.
• Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
• Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
• Removal, installation, and set-up service charges, including wall-mounting of the product.

How to get service:

• For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
• To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
• Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
• For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

• Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
• Any other damages, whether incidental, consequential or otherwise.
• Any claim against the customer by any other party.
• Repair or attempted repair by anyone not authorized by ViewSonic®.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found at: ViewSonic EU under “Support/Warranty Information”.

Mexico Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

• Any product on which the serial number has been defaced, modified, or removed.
• Damage, deterioration, or malfunction resulting from:
  • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
  • Causes external to the product, such as electrical power fluctuations or failure.
  • Use of supplies or parts not meeting ViewSonic®’s specifications.
  • Normal wear and tear.
  • Removal or installation of the product.

How to get service:

• For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
• To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
• Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center.
• Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

• Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
• Any other damages, whether incidental, consequential or otherwise.
• Any claim against the customer by any other party.
• Repair or attempted repair by anyone not authorized by ViewSonic®.

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo :
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx| Villahermosa :
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz) :
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx| Veracruz, Ver. :
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Chihuahua :
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com| Cuernavaca :
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com
Distrito Federal :
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx| Guadalajara, Jal. :
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: mmiranda@servicrece.com
Guerrero Acapulco :
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627| Monterrey :
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: aydeem@gps1.com.mx
MERIDA :
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: rrrb@sureste.com| Oaxaca, Oax. :
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. gpotai2001@hotmail.com
Tijuana :
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembr
Tijuana, Mexico| FOR USA SUPPORT :
ViewSonic® Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688
http://www.viewsonic.com

Using the Monitor Safely

Please read these instructions completely before using the equipment.

• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Sit at least 18″ (45 cm) away from the device.
• Allow at least 4″ (10 cm) clearance around the device to ensure proper ventilation.
• Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation.
• Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the device to dangerous levels.
• Use a soft, dry cloth to clean the external housing. For more information, refer to the “Maintenance” section of this manual.
• Avoid touching the screen, as oil may collect on the screen if you touch it.
• Do not touch the screen surface with sharp or hard objects, as it may cause damage to the screen.
• Do not place the device on cloth or other materials that may be placed between the product and supporting furniture.
• When moving the device, be careful not to drop or bump the device on anything.
• Do not place the device on an uneven or unstable surface. The device may fall over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• Always use cabinets, stands, or installation methods recommended by the manufacturer of the device set.
• Always use furniture that can safely support the device.
• Always ensure the device is not overhanging the edge of the supporting furniture.
• Do not place the device on tall furniture, such as cupboards or bookcases, without anchoring both the furniture and the device to a suitable support.
• Always educate children about the dangers of climbing on furniture to reach the device or related equipment.
• Do not place the monitor where children are likely to be present.
• Do not place items that might tempt children to climb, such as toys and remote controls, on the top of the device or furniture on which the product is placed.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.
• Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.
• When connecting to a power outlet, Do not remove the grounding prong. Please ensure grounding prongs are never removed.
• Always route and manage cords and cables connected to your device so they cannot be tripped over, pulled, or grabbed.
• Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.
• Disconnect the power plug from the power outlet if the device is not being used for a long period of time.
• Please confirm the distribution system installed in the building. The system should provide a circuit breaker rated at 120/240V, 20A.
• Only use attachments/accessories, such as carts, stands, tripods, brackets or tables, specified by the manufacturer.
• When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
• Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as:
  • if the power-supply cord or plug is damaged.
  • if liquid is spilled onto or objects fall into the unit.
  • if the unit is exposed to rain or moisture.
  • if the unit does not operate normally or has been dropped.
• When using ear-/headphones, adjust the volume to appropriate levels, or hearing damage may result.
• Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions.
• Fastening the display to a wall or fixed object using cordage or other restraining devices can help support the weight of the display in order to prevent the display from falling over.

NOTE:

• Restraining device/cordage should be able to withstand 100N force.
• Make sure the cordage is straightened, and any slack is removed. The back of the device shall face the wall to ensure the device cannot tilt under external force.
• Make sure the display does not tilt under external force at any height and rotation angle of the device.
• If the existing display is going to be retained and relocated, the same considerations as above should be applied.

Glossary of Terms

NOTE: Some terms may not be applicable to your device.

ABCFGHILMOPRSTUVY1

• Advanced DCR: Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
• Advanced Gamma: Allows the user to manually adjust the brightness level of the monitor’s grayscale levels. There are five selections: 1.8, 2.0, 2.2, 2.4, and 2.6.
• Advanced Sharpness: Adjusts the picture quality of the monitor, with a range of 0 to 100.
• All Recall: Returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual.
• Audio Adjust: Adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source.
• Auto Detect: If the current input source has no signal, the monitor will automatically switch to the next input option. This function, on some models, is disabled by default.
• Auto Image Adjust: Automatically adjusts the screen image for an ideal viewing experience.

Troubleshooting Common Problems

Power Issues:

• Why is there no power?
  • Solution 1: Make sure you have turned on the monitor by pressing the Power button.
  • Solution 2: Make sure the power cord is properly and securely connected to the monitor and power outlet.
  • Solution 3: Plug another electrical device into the power outlet to verify that the outlet is supplying power.

Display Issues:

• Why is there no image on screen?
  • Solution 1: Make sure the video cable connecting the monitor to the computer is properly and securely connected.
  • Solution 2: Make sure the correct input source is selected.
  • Solution 3: Adjust the brightness and contrast settings.
• What should I do if the colors are wrong or abnormal?
  • Solution 1: If any colors (red, green, or blue) are missing, check the video cable to make sure it is properly and securely connected.
  • Solution 2: Connect the monitor to another computer.
• How do I adjust the screen when it is too bright or dark?
  • Solution 1: Adjust brightness and contrast settings via the OSD Menu.
  • Solution 2: Reset the monitor to factory settings.
• What should I do if the screen image cuts in and out?
  • Solution 1: Make sure the correct input source is selected and check for bent or broken pins in the video cable connector.
  • Solution 2: Make sure the video cable connecting the monitor to the computer is properly and securely connected.
• The screen image is blurry, now what?
  • Solution 1: Adjust the resolution to the correct Aspect Ratio.
  • Solution 2: Reset the monitor to factory settings.
• How to center the screen properly?
  • Solution 1: Adjust the horizontal and vertical controls via the OSD Menu.
  • Solution 2: Check the Aspect Ratio.
  • Solution 3: Reset the monitor to factory settings.
• Why does the screen look yellow?
  • Solution: Make sure the Blue Light Filter is OFF.
• Why can’t I see the OSD Menu? And why aren’t the controls accessible?
  • Solution 1: Check whether the OSD Menu is locked.
  • Solution 2: Turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor.
  • Solution 3: Reset the monitor to factory settings.
• What should I do if the Control Panel Keys aren’t working?
  • Solution 1: Remember to press only one key at a time.
  • Solution 2: Restart the computer.
• Why are some menus not selectable in the OSD Menu?
  • Solution 1: Adjust the ViewMode or the input source.
  • Solution 2: Reset the monitor to factory settings.

Audio and USB Issues:

• Why is there no audio output?
  • Solution 1: If using ear-/headphones, ensure the mini stereo jack is connected.
  • Solution 2: Make sure the volume is not muted, nor set to 0.
  • Solution 3: Check the Audio Input setting.
• Why won’t the connected USB devices work?
  • Solution 1: Make sure the USB cable is connected properly.
  • Solution 2: Try changing to another USB port (if applicable).
  • Solution 3: Some USB devices require a higher electric current; connect the device directly to the computer.

Maintaining the Monitor

General Precautions

• Make sure the monitor is turned off and the power cable is unplugged from the power outlet.
• Never spray or pour any liquid directly onto the screen or case.
• Handle the monitor with care, as a darker-colored monitor, if scuffed, may show marks more clearly than a lighter-colored monitor.

Cleaning the Screen

• Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
• If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen.

Cleaning the Case

• Use a soft, dry cloth.
• If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Disclaimer

• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor.
• ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.

Frequently Asked Questions

What is the Viewsonic Value Series VA2432-MHD LED Display?

The Viewsonic Value Series VA2432-MHD is a 24-inch LED display monitor designed for various computing and multimedia needs.

What are the key features of the Viewsonic VA2432-MHD LED Display?

Some key features include a 1080p Full HD resolution, a 75Hz refresh rate, and multiple connectivity options.

Is the Viewsonic VA2432-MHD a good monitor for gaming?

While it's not specifically designed for gaming, it offers decent performance for casual gaming due to its 75Hz refresh rate and 5ms response time.

Does the Viewsonic VA2432-MHD support HDMI connectivity?

Yes, it has HDMI inputs, making it compatible with various devices such as gaming consoles, laptops, and more.

Can I mount the Viewsonic VA2432-MHD on the wall?

Yes, it is VESA-mount compatible, allowing you to mount it on a wall or use a compatible stand or arm.

What is the panel technology used in the Viewsonic VA2432-MHD?

The monitor uses an IPS (In-Plane Switching) panel, which offers wide viewing angles and accurate color reproduction.

Does the Viewsonic VA2432-MHD come with built-in speakers?

Yes, it has built-in dual 2W speakers for basic audio playback.

Is the Viewsonic VA2432-MHD suitable for office use?

Yes, it's well-suited for office tasks, offering sharp text and clear images for productivity.

Does this monitor have blue light filtering or flicker-free technology?

Yes, it features Viewsonic's Blue Light Filter and Flicker-Free technology to reduce eye strain during long hours of use.

Can I connect my MacBook to the Viewsonic VA2432-MHD?

Yes, you can connect your MacBook using the monitor's HDMI or DisplayPort inputs.

Is the Viewsonic VA2432-MHD Energy Star certified?

Yes, it is Energy Star certified, indicating energy efficiency and reduced environmental impact.

Can I adjust the height and tilt of the Viewsonic VA2432-MHD?

Yes, it offers tilt adjustments for comfortable viewing angles, but height adjustment may require an additional monitor stand.

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