LINNER Mars OTC Hearing Aids User Manual

Hearing Aids
QUICK START GUIDE

KNOW YOUR HEARING AIDS

Device Overview

Interfaces

Accessory

LED & Voice Prompt

Charging complete: LED off

Restore factory setting| /| Orange and

white blink 6 times

Charging case battery indicating| /| Battery High:

Green on for 5 seconds Battery Low:

Orange on for 5 seconds

/

Controls

The volume could only be turned up in loop, when the volume reaches maximum, press multi-function button again to minimum volume.

DEVICE SET UP

Charging

1. Place the hearing aids in the charging case to charge.
2. Connect the charging case to any active charging port.

Wearing

1. Choose suitable ear tips and ear fins.
2. Put on hearing aids.
3. Adjust the position.

Power on/off
Power On
Take out hearing aids from the charging case, they will power on automatically.

Power Off
Place hearing aids back in the charging case, they will power off automatically.

HEARING AMPLIFICATION

Amplification
The hearing amplification will be enabled automatically by putting on hearing aids.
Volume Control
Press the multi-function button on left/right bud to increase the volume, the volume loops from 1 to 8.
Individual Volume Control
The volume of left/right hearing aids could be adjusted separately if you have different hearing loss levels in two ears.
Control Through The App
The App supports extra tuning options, please refer to the App part in the manual.

BLUETOOTH AUDIO

Pair with iPhone

Pair with Android phone
Bluetooth Connection
Auto-reconnect
Each time you power on after initial pairing, hearing aids will auto re- connect to last connected device.
Pair With Another Device
Disconnect from your previous device firstly, then the hearing aids will enter pairing mode, you could search and connect to a new device.
Restore Factory Settings
Place both hearing aids in the charging case, keep the lid open, long press the reset button for 10 seconds until the LED flashes orange/white for 3 times, indicating the reset is done.
Left & Right Connection
The left and right hearing aids is paired by default, the user doesn’t need to pair manually.

LINNER HA APP

Download App
LINNER HA App is available both on Google Play and App Store, search and download.
Make sure your phone has enough storage and meet lowest system version requirement before downloading.

https://www.linnerlife.com/pages/ear-picking-app-download

LINNER HA
Scan above QR code to download App and get App instruction.

Android system: Android 9.0 or above iOS system: iOS 10.0 or above

Hearing Control

1. My profile: hearing aids information.
2. Tone: adjust tone from -3 to +3.
3. Battery: check real-time battery level.
4. Volume: adjust volume from 0 to 8 .
5. Mode: select mode from 4 scenarios.
6. Focus: focus on the sound in front of you.

Media Control

• Mix mode: hear both hearing amplification and Bluetooth audio .
• Audio enhancement: enhance Bluetooth audio volume.
• Media EQ: select Bluetoot audio equalizer.

Sound Therapy

1. Sound Therapy: remix the streaming music to generate subtle brain waves.
2. Meditation mode: Theta wave to boost creativity, unity, and intuition.
3. Relaxation mode: Alpha wave promotes calmness and deepens satisfaction.
4. Sleep mode: Delta wave aids deep relaxation and restorative sleep.

Customer Support

1. FAQ: find a solution in FAQ page.
2. Contact us: send e-mail to LINNER support team.

TROUBLE SHOOTING

Product Maintainance

Protect Your Hearing Aids From Dirt And Oil
Try to make sure that your fingers are clean and dry before handling your hearing aids. The microphone input is very small and can become blocked by dirt and oil from your fingers.
Protect Your Hearing Aids From Moisture
Moisture will kill your hearing aids, make sure you remove your hearing aids before showering bathing or swimming. When you are showering, don’t leave the hearing aids in the bathroom. At night, make sure you leave the hearing aids in a dry environment. It is worthwhile using a drying kit.
Keep The Hearing Aids Away From Children  And Pets
Make sure you keep your hearing aids out of the reach of children and pets. Hearing aids that are lying on a counter that emits a high-frequency noise that might attract dogs. You have no idea how many times I have seen hearing aids eaten by dogs.

FAQ

Move your hand away to create more space between the hearing aid and the object
Is your ear full of wax?| Visit your physician
No Sound| ls the hearing aid turned on?| Turn it on
ls the battery charged?| Charge the battery
ls the receiver not working?| Feedback to LINNER’s customer service
ls there moisture in your hearing aid?| Dry the hearing aid

Sound is distorted, spluttering or weak

| ls the battery charged?| Charge the battery
Is the receiver not working?| Feedback to LINNER’s customer service
ls there moisture in your hearing aids?| Dry the hearing aids

Battery drians very quickly

| Did you leave your hearing aids for long periods of time?| Recharge your hearing aid
ls the battery old?| Feedback to LINNER’s customer service

Bluetooth can’t connect

| Did you turn on Bluetooth function on your phone?| Turn on Bluetooth on your phone
Did you turn on Bluetooth function on your phone?| When hearing aid is pairing LED will flash white.
Is your hearing aid pair with another device?| Disconnect from other device and pair with your phone
Can’t pair with LINNER Connect| Did you turn on hearing aids and LINNER Connect?| Turn on hearing aids and LINNER Connect
Is LINNER Connect under pairing mode?| Press pair button or restart LINNER Connect

Specifications

Total Harmonic Distort 500Hz@70dB
800Hz@70dB
1600Hz@65dB| 0.11%
0.23%
0.12%

Normal working condition

| A temperature range of: +5°C to +40°C
A relative humidity range of 15% to 90%, non-condensing
An atmospheric pressure range of:
70 kPa to 106 kPa
Storage & transportation| Storage environment: Temperature: -20°C to +60°C
A relative humidity range of ≤ 93%, non-condensing
Atmospheric pressure: 50 Kpa to 106 Kpa Transportation environment: Temperature: -20°C to +60°C
A relative humidity range of ≤ 93%, non-condensing
Atmospheric pressure: 50 Kpa to 106 Kpa
Protection against in gress of water| IP25: Water projected by a nozzle (6.3 mm (0.25 in) against enclosure from a ny direction shall have no harmful effects.

Distributor
LINNER ELECTRONICS CO.
4500 Great America Pkwy, Santa Clara, CA 95054
Manufacturer
XROUND LIMITED
UNIT C 13/F NATHAN COMM BLDG 430-436 NATHAN
RD YAUMATEI KLN HONG KONG

SAFETY INFORMATION

Before Usage

1. The intended use of hearing aids is to amplify and transmit sound to the ears and hereby compensate for impaired hearing. The hearing aids must only be used by the intended person.They should not be used by any other person as they could damage hearing.
2. LINNER Mars hearing aids are designed for people with mild-moderate hearing loss, if your hearing situation is not in this range, this device might not work 100% as intended.
3. If it is first time you use hearing aids, it is recommended that you start with low volume and then increase volume slowly in next 14 days, which allows your ears adapt to the hearing enhancement of hearing aids.
4. It is recommended that you take a hearing test with LINNER HA App, it could help you understand your hearing situation with the hearing test result.
5. Hearing aids will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aids does not permit a user to attain full benefit from it. The use of a hearing aids is only part of hearing habilitation and may need to be supplemented by auditory training and lip reading.

Important Safety Information

1. Changes or modifications to the hearing aids that were not explicitly approved by LINNER are not permitted.
   Such changes may damage your ear or the hearing aids.

2. Do not use the hearing aids in explosive areas or exposed to extreme heat.

3. The hearing aids contain small parts that can cause choking, if swallowed by children. Keep out of reach of children. If swallowed. consult a physician or hospital immdiately.

4. This device is not water-proof, don’t wear during shower or swimming.
   FCC ID: 2A2ML-XV03
   FCC Warning
   This device complies with part 15 of the FCC Rules.
   Operation is subject to the followingtwoconditions:

5. This device may not cause harmfulinterference, and

6. this device must acceptany interference received,including interfer-ence that may cause undesired operation.

Symbols

| Refer to instruction manual/booklet To signify that the instruction manual/booklet must be read.| | The symbol indicates that the product should not be discarded as unsorted waste but must be sent to separate collection facilities for recovery and recycling.
---|---|---|---

| Caution Indicates that caution is necessary when operating the device or control close to where the symbol is placed, or that the current situation needs operator awareness or operator action in order to avoid undesirable. consequences.
| Symbol for “SERIAL NUMBER”| | Symbol for “Recycle”
| Symbol for “DIRECT CURRENT”| | Date and Country of manufacturer
| Symbol for “MANUFACTURER”

Classfication
The hearing aids are considered as Type B applied part;
The hearing aids are intended for personal use only;

Indications for Use
LINNER Mars is a wireless, air-conduction hearing aids which is suitable for mild to moderate sensorineural hearing loss. It is intended for home and outdoor, adult use only.

Contraindications

• Congenital atresia of the external ear or malformation of the external auditory canal, with a large number of foreign bodies in the external auditory canal;
• Unstable deafness, degree of hearing loss;
• The main complaint is accompanied by headache, dizziness, ear pain, tinnitus and other symptoms of discomfort;
• Sudden deafness in the past 3 months, progressive rapid deafness, obvious unilateral deafness or other acute ear diseases at the same time
• Middle ear effusion with frequent pus;
• Central deafness, non-organic deafness;
• Patients with acute otitis externa, myringitis
• Patients with acute and chronic purulent otitis media;
• Patients who are allergic to the material of this product;

CAUTION

1. Not used in oxygen rich envrionment, not intended for use with flammable anaesthetics, not intended for use in conjunction with flammable agents;

2. It is not allowed for untrained person to change lithium battery which might cause dangerous situation;

3. It is not allowed to repair or maintain product when in use;

4. Patient is an intended operator;

5. The device contains sensitive electronic components.
   To avoid electronic interface, avoid using the device near a strong electromagnetic field radiated interface singnal or electrical fast transient/burst signal;

6. When product reaches expected lifetime, please contact seller for instruction;

7. Do not modify this equipment without authoriza tion of the manufacturer;

8. When you are having issues using the product, contact manufacturer or representive of the manu facturer;

9. When the performance of the device changes, contact manufacturer for instruction;

10. Do not expose the device to the environment that exceeds specification;

11. If you have potential allergic reactions towards the material, please contact manufacturer;

12. Using accessories that not mentioned in the manual might cause unforseeable damage to the device;

13. Lint, dust might cause damage to the device;

14. If the IR sensor fails, the in-ear detection function will not work;

15. Identify any known side effects associated with hearing aids use (which may require consultation with a doctor), for example, accumulated earwax;

16. Please examine the device firstly if you use hearing aids where electric or wireless device is limited;

17. Falling, immerse in liquid, strong magnetic field and over-heat may damage the hearing aids;

18. The eartips might remain in the ear, in this case, take them out carefully or consult a doctor;

19. Lithium battery might cause unforseeable harzard including explosion, fire, leakage, please contact manufacturer immediately;

20. The charger should meet IEC 60601-1 standard and satisfy 2 MOPP isolation requirement.

References

• LINNER OTC Hearing Aid | Superior Sound Quality & User-Friendly Design – Linner

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