Forte F16BFRESC4 30 Built-In Bottom Freezer Refrigerator User Manual

June 16, 2024
FORTE

F16BFRESC4 30 Built-In Bottom Freezer Refrigerator

Product Information

Specifications

  • Product: Refrigerator

  • Model: [Model Number]

  • Serial Number Location: Upper left-hand wall of the
    refrigerator section or bottom of the compartment beneath the large
    crisper drawer

  • Compressor: One compressor

  • Refrigerant: R600a

Product Usage Instructions

Safety Information

It is important to read and follow all safety messages provided
in the manual and on the appliance. The safety alert symbol
indicates potential hazards that could cause death, injury, or
damage to the product or property. The symbol will be surrounded by
a color corresponding to a specific type of hazard:

  • Red: DANGER
  • Orange: WARNING
  • Yellow: CAUTION

Installation

Proper installation is crucial for the safe and efficient
operation of the refrigerator. Follow these steps:

  1. Ensure the appliance is properly installed and grounded by a
    qualified technician.

  2. If the supplied electrical cord is damaged, it must be replaced
    by a power cord or assembly from the manufacturer. This replacement
    should also be performed by a qualified service technician.

  3. All service repairs must be done by an authorized servicer, and
    installations must be performed by a certified installer (e.g.,
    certified and licensed electrician or plumber). Unauthorized,
    uncertified, or unlicensed persons should not perform any
    operations on the refrigerator.

Electrical & Plumbing Requirements

When installing the refrigerator, make sure to meet the
following requirements:

  • Ensure the refrigerator has proper electrical and plumbing
    connections.

  • Keep a minimum clearance of 1 3/4 inches (4cm) between the
    refrigerator and adjacent walls or cabinets to allow for proper
    airflow.

  • Regularly inspect the power cord, and if it is damaged, contact
    an authorized service technician for replacement.

  • Avoid excessive air in the water line to prevent issues such as
    reduced water flow or food spoilage, which is not covered by the
    manufacturer’s warranty.

Theory of Operation

The refrigerator has two evaporators and one compressor. The
Fresh Food and Freezer compartments are sealed off from each other.
Temperature management for each compartment is achieved through
individual evaporators and sensors. A refrigerant valve regulates
the flow of gas between the two evaporators.

FAQ

Q: Who should service this product?

A: This product should only be serviced by a qualified service
technician who is familiar with the standard safety procedures
required for servicing.

Q: What should technicians have before beginning repairs?

A: Technicians should be equipped with the proper tools, parts,
and test equipment before starting any repairs.

This Manual is prepared for the use of trained Service Technicians and should not be used by those not properly qualified. This Manual is not intended to be all-encompassing. You should read, in its en rety, the repair procedure you wish to perform to determine if you have the necessary tools, instruments, and skills required to perform the procedure. Procedures for which you do not have the necessary tools, instruments, and skills should be performed by a trained Service Technician.

Refrigerator
Serial Number………………………………………………………………………………………………………………3 Safety Information……………………………………………………………………………………………………….4 Installation, Electrical & Plumbing Requirements………………………………………………………… 6 Theoryof Operation…………………………………………………………………………………………………….. 7 Refrigerator Components……………………………………………………………………………………………. 8 Freezer Components…………………………………………………………………………………………………..9 Rear & Compressor Area Components……………………………………………………………………… 10 Gas Flow Diagram & Parts………………………………………………………………………………………….11 Electrical Components & Specifications……………………………………………………………………….. 12 Display & User Option Settings…………………………………………………………………………………….13 Error Codes & Control Board Connections…………………………………………………………………15 F1& F2……………………………………………………………………………………………………………………….. 16 F3& F4……………………………………………………………………………………………………………………….. 17 F5& F6……………………………………………………………………………………………………………………….. 18 CE& 1E……………………………………………………………………………………………………………….. 19 2E& 3 E………………………………………………………………………………………………………………………. 20 DR ………………………………………………………………………………………………………………………………21 Maintenance guide for refrigeration failure…………………………………………………………………. 21 Guide to maintenance of ice making faults…………………………………………………………………. 22 High Temp Error & Temperature to Resistance Chart………………………………………………….. 23 Wiring Diagram…………………………………………………………………………………………………………… 24 Control Board Test Points……………………………………………………………………………………………. 25 Main control board led flashing fault ……………………………………………………………………………26 Component Access & Removal……………………………………………………………………………………. 27 Control Board……………………………………………………………………………………………………………… 27 Display………………………………………………………………………………………………………………………… 28 Sensor…………………………………………………………………………………………………………………………29 Light Switch………………………………………………………………………………………………………………… 30 LED Light…………………………………………………………………………………………………………………….31 Refrigerator rail removal………………………………………………………………………………………………33 Vegetable box & Freezing drawer………………………………………………………………………………. 34 Freezer rails……………………………………………………………………………………………………………….. 35 Freezer top drawer & Handles…………………………………………………………………………………….. 36 Ice Maker & Freezer the Rear Wall…………………………………………………………………………….. 37 Removing the Rear Wall & water valve …………………………………………………………………… 38 Water Dispenser & Microswitch & valve………………………………………………………………………. 39 Defrost Element & Thermal Fuse & Condenser Fan……………………………………………………..40 Troubleshootin g…………………………………………………………………………………………………………..41 Warranty…………………………………………………………………………………………………………………….. 43
2 SERVICE MANUAL

Refrigerator
Serial Number
The serial tag is located on either the upper left-hand wall of the refrigerator section, or bottom of the compartment, beneath the large crisper drawer.

SERVICE MANUAL

3

SAVE THESE INSTRUCTIONS

Refrigerator

REVIEW ALL SERVICE INFORMATION IN THIS SERVICE MANUAL BEFORE BEGINNING REPAIRS.
This product should only be serviced by a qualified service technician, who is familiar with the standard safety producers required forservicing this product. The technician should be equipped with the proper tools,
parts, and test equipment before beginning.

Safety Information
We have provided many important safety messages in this manual and on the appliance. ALWAYS READ AND OBEY ALL SAFETY MESSAGES.

This is the safety alert symbol
This symbol alerts you to hazards that could cause death or injury to you or others, or cause damage to product or property. Each occurrence will identify the hazard, describe how to reduce the chance of injury, and describe what can happen if the instructions are not followed. The symbol will be surrounded by a color which corresponds to are particular type of hazard. Red for DANGER, Orange for WARNING, and Yellow for CAUTION. These categories are defined in the boxes to the right

4

SERVICE MANUAL

Refrigerator
Safety Instructions The manufacturer reserves the right to make changes in the technical specifications in order to improve the appliance quality without any prior notice. Figures included in this manual are for schematic purposes only and may not match the appliance exactly. Values stated on the markings of the appliance, or in other printed documents supplied with the appliance, are obtained under laboratory conditions as per relevant standards. These values may vary according to the usage of the appliance and ambient conditions.
Proper Installation – Be sure your appliance is properly installed and grounded by a qualified technician.
If the supplied electrical cord is damaged, it must be replaced by a power cord or assembly from the manufacturer. It must also be installed by a qualified servicetechnician.
Service repairs must always be performed by an Authorized Servicer. Installations must be performed by a Certified Installer (This can include certified and licensed electrician or plumbers. The Manufacturer cannot be held responsible for damages caused by operations performed by unauthorized, uncertified or unlicensed persons.
· If the refrigerator is malfunctioning, it must not be operated until it is repaired by an Authorized Servicer. There is a risk of electrical shock!
· The unit should be plugged into a three-prong, grounded and polarized 15A, 120V, 60Hz dedicated wall outlet. Our company will not be responsible for damages incurred while using the product in a way that does not comply with the electrical code of the location where the product is installed.
· If the unit is not going to be used for an extended period of time, turn off the power to it via the circuit breaker, shut of the water supply, and leave the doors open.
· Never wash the refrigerator by spraying or pouring water on it. There is a risk of electric shock!
· Caution should be used when unplugging the unit for service. Make sure your hands are not wet, and always hold the plug when disconnecting from the outlet, not the cord. If the outlet is loose, have a licensed electrician repair or replace the outlet.
· This unit was designed to operate on a normal 60Hz, 120VAC electrical grid system. If it is connected to any energy saving system, alternative power, or solar power system, etc. and is experiencing any operational issues, please contact your local electrical provided for further information.
· Shut off power to the refrigerator at the circuit breaker during installation, cleaning near exposed electrical components, or service repairs.

SERVICE MANUAL

5

Refrigerator
Installation, Electrical & PlumbingRequirements
· The refrigerator must not be located too close to a heat source. Be sure it is installed at least 12″ (30cm) from cooktops, ovens, radiators or stoves, and at least 2″ (5cm) from electric ovens. Also, be sure the unit is not subject to direct sunlight or exces-sively humid locations.
· Do not install the refrigerator in place where the temperature falls below 50OF/10OC.
· Do not block the ventilation grill in the bottom to ensure proper ventilation (cooling air intake).
1 3/4″ (4cm) between them.
· This product requires a 120VAC, 60Hz service. · The electrical connection must comply with national regulations. · Be sure power cable is accessible after installation. · Do not make connections via extension cords or multi- plugs. · Rated total current draw is 2.7A. A circuit breaker above this amount must be used,in
compliance with local regulations. · GFCI outlets will provide added protection, but any failure of the GFCI could cause
food spoilage, which is not covered by the manufacturer’s warranty.
WARNING: A damaged power cord must be replaced by an Authorized Service Technician.
· The refrigerator should only be connected to the cold water line. · Operating pressure should be between 25psi (1.7 bars) and 125 psi. (8.6 bars) · If water pressure exceeds 80psi (5.5 bars), a pressure limiting device should beused. · Reverse Osmosis systems are not recommended due to decreased water pressure and
excessive air in the line.

6

SERVICE MANUAL

Refrigerator
Theory of Operation
Compressor & Evaporators
The refrigerator has two evaporators, but only one compressor, charged with R600a refrigerant. The Fresh Food and Freezer compartments are sealed off from each other. As there is no transfer of air between the two compartments, the temperature management for each compartment is accomplished by the individual evaporators and sensors. A refrigerant valve is used to regulate the flow of gas between the two evaporators.
Display
The Display is the operational interface for the customer. For information about each key and option, see the description below
Temperature Sensors
There are six thermistors on this product – One for the Outside top of refrigerator (Ambient), One for the Special fridge (Air ),Two for the Fresh Food (Air & Evaporator), Two for the Freezer (Air & Evaporator).All of these sensors are NTC thermistors.Temperature information is transmitted to the main board via changes in their resistance. These thermistors ensure that the product operates according to the parameters set by the system software.
Heating Elements
There are six heating elements on this refrigerator – a Fresh Food Heater (evaporator), a Freezer Heater (evaporator), a Fresh Food Drain Heater (not accessible),Two Fill Tube Heaters, an Ice Maker Heater (The Flapper, Fill Tube Heaters and Ice Maker Heater are in a parallel circuit),The Defrost and Drain Heaters are in a parallel circuit. The refrigeration and freezing defrosting are synchronized, and the maximum defrosting time is limited to less than 50 minutes. When the sensor detects the temperature 46/8 during defrosting, the defrosting will be stopped. After defrosting, delay 5 minutes for the compressor to start, and 3 minutes for the fan to run after the compressor starts.
Fans
There are three fans on this product – a Fresh Food Fan, a Freezer Fan, a Condenser Fan,All fans are 12VD. C, and directly powered by the Main Control Board. The Fresh Food and Freezer Fans ensure proper air movement in their respective compartments. The condenser assembly in the compressor area is used to expel the heat pulled from all compartments. The Condenser Fan accelerates this heat transfer.
Ice Makers & Water Valves There are a 115VAC motor twist the ice trays to eject the ice cubes. A water valve is used to send water to the ice trays after each ice harvest. No flow meter is used to measure the water amount. A solenoid on the main water valve assembly is energized for the time set by the system software. A secondary water valve, located inside the partition between the crisper drawers, is energized when the microswitch at the dispenser is depressed.
Lights
12VDC LED light boards are used to illuminate Freezer and Fresh Food Compartments. Reed switches at the top of the doors activate the lights when a door is opened.
Controller
All the components listed above are operated by the Main Control Board located at the top of the product. Access to this, and all other components, is explained in the disassembly section of this manual.

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7

Refrigerator Components
Door switch

Refrigerator
Normal Door Shelves

Water Filter Cover
Side Lighting
Glass Shelves
Vegetable Bin Cover Vegetable Bin
Zero Degree Bin Cover Zero Degree Bin

Display

Gallon-sized Door Shelves

Fresh Food Rear Panel

Water Filter
Glass Shelves Adjustment Panel Fresh Food Evaporator Water Dispenser
Shelf Support
8

Fresh Food Heater Air Sensor Cover Dispenser Valve Water Reservoir
SERVICE MANUAL

Freezer Components
Ice Maker Bin Freezer Basket Freezer Basket

Ice Maker
Upper Freezer Rails
Lower Freezer Rails Door switch
Freezer Rear Panel

Thermal Fuse Evaporator Sensor
Evaporator Defrost Element

SERVICE MANUAL

Refrigerator
Air Sensor
9

Rear & Compressor Area Components

Refrigerator

Rear Access Panel

Fill Tube Heaters & Water Lines

Control board epair from the lower right of the front

Condenser Condenser Fan

Water Valve

Solenoid valve Compressor

10

SERVICE MANUAL

Gas Flow Diagram & Parts

Refrigerator

This refrigerator utilizes a cooling system using R600a refrigerant. Take care to avoid damaging the cooling system and its pipes while using and moving the unit. This gas is flammable. If the cooling system is damaged, keep the unit away from potential sources of fire and ventilate the room immediately.

12

1 10 9 8 7 6 5

M

LK J

IH GF

4 ED

1

A

Cooling System Components
1- Compressor 2- Exhaust evaporation tube 3- Condenser 4- Freezer and Fridge Heater pipe 5- Drier 6- Solenoid valve 7- Fridge Capillary 8- Freezer Capillary 9- Frz Evaporator 10- Reservoir 11- FF Evaporator
12- Service pipe

B2

C3

Welding Point A-Connector pipe / Compressor
B-Compressor / Exhaust evaporation tube C- Exhaust evaporation tube / Condenser D- Condenser / Freezer Heater Pipe E- Freezer Heater Pipe / Fridge Heater Pipe F- Fridge Heater Pipe / Drier G-Drier / Solenoid valve
H-Solenoid valve / Fridge Capillary Tube I – Solenoid valve / Freezer Capillary Tube J -Freezer Capillary Tube / Frz Evaporator K-Frz Evaporator / Suction Pipe L-Frz Evaporator / FF Evaporator M- FF Evaporator / Fridge Capillary Tube

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11

Refrigerator

Electrical Components & Specifications

Quantity

Component

Stock Number

Specifications

1

Compressor

1.10.12090E-4XX

110VDC, 60Hz R600a

2

Solenoid valve

1.27.06A0XX-000

110VDC,15W

3

Freezer Fan Motor

1.33.DTQ431-041

12VDC,2W± 20%,CCW-1600RPM±200

4

Fresh Food Fan Motor 1.33.DTQ433-386

12VDC,2W± 20%,CCW-1600RPM±200

5

Condenser Fan Motor 1.33.ATQ130-368

12V150

6

LED Board (TOP)

1.06.TQ4772-368

12VDC10*180

7

LED Board (SIDE)

1.06.TQ4771-368

12VDC

8

LED Board(VARIABLE) 1.30.3D3604-368

12VDC

9

LED Board (FREEZER) 1.06.TQ4772-368

12VDC10*180

10

Fridge Defrost Heater

1.08.140000-368

115VA , 20W

11

Freezer Defrost Heater 1.08.140100-368

115VA , 200W

12

Ice Maker Water Valve 1.31.A7241X-368

110-127 VAC, 60Hz

13

Valvefor drink

1.31.A7242X-368

110-127 VAC, 60Hz

14

Ice Maker

1.27.18A0XX-368

115VAC,165W+/-5%

15

Display Board

1.27.03A1XX-368

5VDC

16

Thermal Fuse

1.36.ATQ105-368

250V/1.25A

17

Control Board

1.27.01A202-368

Input voltage:120VACO, utput: 5V-12VDC

18

Freezer Door switch

1.29.11X101-000

6A,125V

19

Fresh Food Reed Switches

1.11.02341TQ-01

5VDC

*Note: For the exact stock number information, look at the BOM List .

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SERVICE MANUAL

Display Panel SetUp Instructions

Refrigerator

compartment

temperature

On/O ff

adjustment

button

button

Function election / Child lock button

Refrigerator

Specialfridge compartment temperature adjustment button

Freezer compartment temperature adjustment button

Confirm button

May not be available in all models 1.1 ON/OFF
Serves to switch the whole appliance On and Off .Press the button to switch on the product, the product will be switched on in 5 seconds. Press the on/off button for 1.5 seconds to switch off .

1.2 Lock and unlock
The childlockisafeature forpreventingchildrenfrom changingtheproductsettings. By Pressing MENU button for 3 seconds, you may lock/unlock the control panel. The lock symbol will illuminate on the display when this function is enabled

1.3 Refrigerator compartment setting function

Press the REF TEMP button to adjust the temperature from 36 °F (2°C) to 46°F (8°C) Thebest temperature for fresh food compartment is 37 °F (3°C).

1.4 Special fridge compartment setting function
Press the SPE TEMP button to change the special fridge compartment temperature from 30°F (-1°C) to 41°F (5°C)

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13

Refrigerator
1.5 Freezer compartment setting function
Press the FRE TEMP button to change the freezer compartment temperature from 5°F (-15°C) to -11°F (-24°C) *Super freezing function will be enabled if keep pressing after – 11°F (-24°C) . When the snow symbolilluminateon the display the super freezer function will be enabled. NOTE:Thedefaulted temperaturesettingis41°F(5°C)forfridgecompartment, 36°F (2°C) for special fridge compartment and 0 °F (-18°C) for freezer compartment
1.6 Holiday Mode
Press the MENU button till the holiday symbol illuminates, then press the SELECT button to enablethefunction. When the Holiday Modefunction is enabled,the fridgetemperature willbe set at 63°F (17°C) and freezer temperature set at 0°F (-18°C) automatically. NOTE: Do not place food in the fresh food compartment when Holiday Mode is enabled.
1.7 Sabbath Mode
Pressthe MENU button till the Sabbath mode symbol illuminates, then press the SELECT button to enable the function. When the Sabbath mode function is enabled, all lights, buzzers, display panels will be switch off.
1.8 Eco Mode
Press the MENU button till the Eco Mode illuminates, then press the SELECT button to enable the function. When the Eco Mode function is enabled, the fridge temperature will be set at 46 °F (8 °C) and freezer temperature set at 5 °F (-15 °C) automatically
1.9 Water Dispenser (if applicable)
Press the MENU button till the water dispenser symbol illuminates, then press the SELECT button to enablethefunction. Whenthe waterdispensingfunction isenabled, fresh watercan be provided from the dispenser fitted on the internal wall.
2.10 Ice Making (if applicable)
Press the MENU button till the ice making symbol illuminates, then press the SELECT button to enable the function. When the ice making function is enabled, ice maker will be automatically operating, and the ice cubes will be accumulated in the ice tray. NOTE: Prepare the water filter for use before using the ice. After connecting the refrigerator to awatersource orafterreplacingthe waterfilter,fillanddiscardtwofullcontainersofice.
2.11 Water filter replacement (if applicable)
The water filter symbol flashes and beeps to advise the user to replace the water filter. After the replacement is completed, press the SELECT button for 5 seconds to reset. The set replacement time is 130 days.
2.12 Celsius and Fahrenheit selection
Press the MENU button till the Celsius and Fahrenheit selection symbol illuminates to change between Celsius and Fahrenheit. After that press the SELECT button to confirm.

14

SERVICE MANUAL

Refrigerator

Error Codes

Error Codes

Error Explanation

F1
F2
F3 F4 F5 F6 CE 1E 2E 3E DR Warning Icon

Fresh Food Compartment Air Sensor Error
Defrost Fridge Sensor Error Special fridge Compartment Air Sensor Error Freezer Compartment Air Sensor Error Defrost Freezer Sensor Error Ambient Compartment Air Sensor Error Communication Failure Fridge Fan Error Freezer Fan Error Condenser Fan Error The Refrigerator Opens For More Than 2 Minutes High Temperature Error

Knowing the connection numbers on the control board will be necessary for the following error code explanations.

Control Board Connection Numbers XH-13A Sensors XH-9A Fans XH-6A Door & Water Switch XH-12A Lights

XH-4A User Interface

XH-7A Special Fridge Damper Motor

XH-7A red Fridge Damper Motor VH-13A Water Valve

VH-3A VH-2A VH-4A XH-2A

Solenoid Valve Ice Maker Empty

VH-7A Water Pipe Heater

VH-9A Defrosting and drainage Heater

VH-5A Compressor input power supply

VH-3A red Power plug input

SERVICE MANUAL

15

Refrigerator

F1 – Fresh Food Compartment Air Sensor Error

1 Is F1 flashing?

2

Check cables connected to control board sensor socket (XH-13A) pins 1 & 2. Is the cabledisconnected?

3

Reconnect the cable and turn the refrigerator back on. Is error still there?

Remove the harness from the XH-13A socket on the control board.
4 Using a multimeter, measure the sensor pins (1 & 2).Is the resistance
reading be-tween 1k and 4k. (2k at 77 (25)) (See chart on page 23 )

5 Replace the Control Board.(Turn refrigerator back on)

6 Replace the faulty Sensor.(Turn refrigerator back on)

Yes No

2 Stop

3

4 Solved

5 >>6

Solved

F2 – Defrost Fridge Sensor Error

1 Is F2 flashing?

2

Check cables connected to control board sensor socket (XH-13A) pins 3 & 4. Is the cabledisconnected?

3

Reconnect the cable and turn the refrigerator back on. Is error still there?

Remove the harness from the XH-13A socket on the control board.
4 Using a multimeter, measure the sensor pins (3 & 4).Is the resistance
reading be-tween 1k and 4k. (2k at 77 (25)) (See chart on page 23 )

5 Replace the Control Board. (Turn refrigerator back on)

6 Replace the faulty Sensor. (Turn refrigerator back on)

Yes No

2 Stop >>3 >>4 >>4 Solved
5 >>6
Solved Solved

F1 Test points

F2 Test points

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SERVICE MANUAL

Refrigerator

F3 – Special fridge Compartment Air Sensor Error
Yes No

1 Is F3 flashing?

2

Check cables connected to control board sensor socket (XH-13A) pins 5 & 6. Is the cabledisconnected?

3

Reconnect the cable and turn the refrigerator back on. Is error still there?

Remove the harness from the XH-13A socket on the control board.
4 Using a multimeter, measure the sensor pins (5 & 6).Is the resistance
reading be-tween 1k and 4k. (2k at 77 (25)) (See chart on page 23 )

5 Replace the Control Board. (Turn refrigerator back on)

6 Replace the faulty Sensor. (Turn refrigerator back on)

2 Stop

3

4 Solved

5 >>6

Solved

F4 – Freezer Compartment Air Sensor Error

1 Is F4 flashing?

2

Check cables connected to control board sensor socket (XH-13A) pins 7 & 8. Is the cabledisconnected?

3

Reconnect the cable and turn the refrigerator back on. Is error still there?

Remove the harness from the XH-13A socket on the control board.
4 Using a multimeter, measure the sensor pins (7 & 8).Is the resistance
reading be-tween 1k and 4k. (2k at 77 (25)) (See chart on page 23 )

5 Replace the Control Board. (Turn refrigerator back on)

6 Replace the faulty Sensor. (Turn refrigerator back on)

Yes No

2 Stop >>3 >>4 >>4 Solved
5 >>6
Solved Solved

F3 Test points

F4 Test points

SERVICE MANUAL

17

F5 – Defrost Freezer Sensor Error

1 Is F5 flashing?

2

Check cables connected to control board sensor socket (XH-13A) pins 9 & 10. Is the cabledisconnected?

3

Reconnect the cable and turn the refrigerator back on. Is error still there?

Remove the harness from the XH-13A socket on the control board.
4 Using a multimeter, measure the sensor pins (9 & 10).Is the resistance
reading be-tween 1k and 4k. (2k at 77 (25)) (See chart on page 23 )

5 Replace the Control Board.(Turn refrigerator back on)

6 Replace the faulty Sensor.(Turn refrigerator back on)

Refrigerator

Yes No

2 Stop

3

4 Solved

5 >>6

Solved Solved

F6 – Ambient Compartment Air Sensor Error

1 Is F6 flashing?

2

Check cables connected to control board sensor socket (XH-13A) pins 11& 12. Is the cable disconnected?

3

Reconnect the cable and turn the refrigerator back on. Is error still there?

Remove the harness from the XH-13A socket on the control board.
4 Using a multimeter, measure the sensor pins (11 & 12).Is the resistance
reading be-tween 1k and 4k. (2k at 77 (25)) (See chart on page 23 )

5 Replace the Control Board. (Turn refrigerator back on)

6 Replace the faulty Sensor. (Turn refrigerator back on)

Yes No

2 Stop >>3 >>4 >>4 Solved
5 >>6
Solved Solved

F5 Test points

F6 Test points

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SERVICE MANUAL

CE – Communication Failure

1 Is CE flashing?

2

Check cables connected to control board socket (XH-4A) Is the cable disconnected?

3

Reconnect the cable and turn the refrigerator back on. Is error still there?

4

Check cables connected to User Interfce socket Is the cable disconnected?

5 Replace the Control Board. (Turn refrigerator back on) 6 Replace the User Interfce.(Turn refrigerator back on)
CE Test points (Control Board) CE Test points User Interfce)

Refrigerator

Yes No

2 Stop

3

4 Solved

5 >>6

Solved Solved

1E- Fridge Fan Error

Yes No

1 Is 1E flashing?

2 Stop

2

Check cables connected to control board Fan socket (XH-9A) pins 1 2 & 3. Is the cable disconnected?

3

4

3

Reconnect the cable and turn the refrigerator back on. Is error still there?

4 Solved

4

Using a multimeter, measure the DC voltage between pins 1 & 2 Is theresistance reading approximately 12VDC?

5 >>6

5

Remove the evaporator cover and ensure nothing is preventing fan blade rotation. Remove blockage. Turn refrigerator back on. Is error still there?

6 Solved

6 Replace the Fridge Fan.Turn refrigerator back on. Is error still there? >>7 Solved

7 Replace control board. Turn refrigerator back on.

Solved

1E Test points

SERVICE MANUAL

19

Refrigerator

2E- Freezer Fan Error

Yes No

1 Is 1E flashing?

2 Stop

2

Check cables connected to control board Fan socket (XH-9A) pins 4 5 & 6. Is the cable disconnected?

3

4

3

Reconnect the cable and turn the refrigerator back on. Is error still there?

4 Solved

4

Using a multimeter, measure the DC voltage between pins 4 & 5 Is theresistance reading approximately 12VDC?

5 >>6

5

Remove the evaporator cover and ensure nothing is preventing fan blade rotation. Remove blockage. Turn refrigerator back on. Is error still there?

6

Solved

6 Replace the Freezer Fan.Turn refrigerator back on. Is error still there? >>7 Solved

7 Replace control board. Turn refrigerator back on.

Solved

3E – Condenser Fan Error

Yes No

1 Is 3E flashing?

2 Stop

2

Check cables connected to control board Fan socket (XH-9A) pins 7 8 & 9. Is the cable disconnected?

3

4

3

Reconnect the cable and turn the refrigerator back on. Is error still there?

4 Solved

4

Using a multimeter, measure the DC voltage between pins 7 & 8. Is theresistance reading approximately 12VDC?

5 >>6

Remove the compressor compartment cover and ensure nothing is pre-
5 venting the condenser fan blade rotation. Remove blockage. Turn refriger-

6 Solved ator back on. Is error still there?

6 Replace the Condenser Fan.Turn refrigerator back on. Is error still there?

7 Solved

7 Replace control board. Turn refrigerator back on.

Solved

2E Test points

3E Test points

20

SERVICE MANUAL

Refrigerator

DR – Door opening alarm Error

1 Is DR flashing?

2

Check whether the refrigeration door is closed tightly,Repeat closing the door, if the fault still exists

3

Check whether the induction magnet on the top of the door of the refrigerator is missing. If it is missing, the

fault will continue

4 Check whether the magnetic switches of the upper beam are normal

Yes No

2 Stop >>3 >>4 >>4 Solved
5 Solved

Maintenance guide for refrigeration failure
1. Freezer is not cold enough.
Error code on display.First,open and closethe freezerdoor to seeif the freezer light is alwayson. If so, checkthe freezerdrawer brackets.
No error code on display.Checkif the plugs on the main control board is connected properly.
Evacuate the gasand re-gas the system.
2. Freeer does not work
If the compressor works,check if the capillary is blocked.
3. Fridge does not work
If there is an error code F1,check the fan in fridge. If it is still not working after replacing the fan, check the wiring connection.
Check if the reed switch is working properly. Check if the appliancesis on a holiday mode.
4. Freshzone is not working properly
Check if the fresh zone is switched off. Check if there is cold air blowing from the outlet, if not, replacethe air duct
5. Fridgeand freezerare not working
Check whether the power cord plug of the main control board is off or not connected. Method 2 Check whether the plugs on the main control board are fully connected
or correctly connected.

SERVICE MANUAL

21

Refrigerator

Guide to maintenance of ice making faults
1. Ice maker fails
Check whether the water inlet pipe or valveis blocked Check the switch of the ice maker and also the terminalsof the ice maker haveloose
connections Insufficient amount of secondaryice is not formed
2. Ice amount is lessand not fully shaped
Check the water pressure Check whether the ice maker is installedproperly Check whether eachpipeline hasextrusiondeformation and bending
3. Water leakage
Check the water valveleakage.whether the pipeline is in place,and the clip is installed. Check whether the water filter is tightened and whether it is leaking. Check the water storage pipes and joints

inlet

Valve 1 5/16″ filter 1/4″

Valve 2 1/4″

Ice maker

Valve 3 5/16″

Water storage 1/4″ Valve 4 1/4″
pipe

Water dispenser

3/8″

22

SERVICE MANUAL

Refrigerator

High Temp Erro
When the temperature collected by the freezing sensor reaches set 39(+4), if the temperature rises 30(-1), the high temperature alarm will buzz twice consecutively, and the freezing temperature LED light will flash; Touch any button, the over-temperature alarm sound will be canceled, but the freezing temperature LED light will continue to flash; The alarm will stop only when the temperature collected by the sensor is less than 28(-2).
If the over-temperature alarm continues after rebooting the appliance, it is necessary to check whether the refrigeration system is blocked, and whether the compressor and fan are working properly.

Temperature to Resistance Chart

Temp
-40ºF/-40ºC -38ºF/-39ºC -36ºF/-38ºC -35ºF/-37ºC -33ºF/-36ºC -31ºF/-35ºC -29ºF/-34ºC -27ºF/-33ºC -26ºF/-32ºC -24ºF/-31ºC -22ºF/-30ºC -20ºF/-29ºC -18ºF/-28ºC -17ºF/-27ºC

Low Range

Resistance

Temp

64.06K -15ºF/-26ºC

60.10K -13ºF/-25ºC

56.41K -11ºF/-24ºC

52.96K -9ºF/-23ºC

49.74K -8ºF/-22ºC

46.73K -6ºF/-21ºC

43.92K -4ºF/-20ºC

41.29K -2ºF/-19ºC

38.83K -.3ºF/-18ºC

36.53K 1ºF/-17ºC

34.38K 3ºF/-16ºC

32.37K 5ºF/-15ºC

30.49K 7ºF/-14ºC

28.72K 9ºF/-13ºC

Resistance
27.07K 25.52K 24.06K 22.70K 21.42K 20.22K 19.10K 18.04K 17.05K 16.11K 15.24K 14.41K 13.64K 12.91K

Normal Operator Range
Temp Resistance Temp Resistance 10ºF/-12ºC 12.22K 59ºF/15ºC 3.13K 12ºF/-11ºC 11.57K 61ºF/16ºC 2.99K 14ºF/-10ºC 10.96K 63ºF/17ºC 2.85K 16ºF/-09ºC 10.39K 64ºF/18ºC 2.73K 18ºF/-08ºC 9.85K 66ºF/19ºC 2.60K 19ºF/-07ºC 9.34K 68ºF/20ºC 2.49K 21ºF/-06ºC 8.86K 70ºF/21ºC 2.38K 23ºF/-05ºC 8.41K 72ºF/22ºC 2.28K 25ºF/-04ºC 7.98K 73ºF/23ºC 2.18K 27ºF/-03ºC 7.57K 75ºF/24ºC 2.08K 28ºF/-02ºC 7.19K 77ºF/25ºC 1.99K 30ºF/-01ºC 6.83K 79ºF/26ºC 1.91K 32ºF/00ºC 6.49K 81ºF/27ºC 1.83K 34ºF/01ºC 6.17K 82ºF/28ºC 1.75K 36ºF/02ºC 5.87K 84ºF/29ºC 1.68K 37ºF/03ºC 5.58K 86ºF/30ºC 1.61K 39ºF/04ºC 5.31K 88ºF/31ºC 1.54K 41ºF/05ºC 5.06K 90ºF/32ºC 1.48K 43ºF/06ºC 4.81K 91ºF/33ºC 1.41K 45ºF/07ºC 4.58K 93ºF/34ºC 1.36K 46ºF/08ºC 4.37K 95ºF/35ºC 1.30K 48ºF/09ºC 4.16K 97ºF/36ºC 1.25K 50ºF/10ºC 3.96K 99ºF/37ºC 1.20K 52ºF/11ºC 3.78K 100ºF/38ºC 1.15K 54ºF/12ºC 3.60K 102ºF/39ºC 1.11K 55ºF/13ºC 3.44K 104ºF/40ºC 1.06K 57ºF/14ºC 3.28K

SERVICE MANUAL

23

Wiring Diagram

Refrigerator

WV U

24

AMBIENT

DEFROST

AIR

VARIABLE DEFROST

TEMPERATURE FREEZER

FREEZER TEMPERATURE FRIDGE

AIR FRIDGE PROBE

DRINKING WATER SWITCH

FREEZER FRIDGE

CONDENSER FAN MOTOR

FREEZER FAN MOTOR

FRIDGE FAN MOTOR

VARIABLE DAMPER MOTOR

FRIDGE DAMPER MOTOR

DOOR

DOOR

USER INTERFACE

SWITCH SWITCH

PROBE

PROBE

PROBE PROBE

PROBE

COM NC COM NC

1: YELLOW 2: RED 3: BLACK 4: WHITE (XH-7A)red 5 : BLUE 6: BLACK 7 7: EMPTY
1: YELLOW 2: RED 3: BLACK 4: WHITE (XH-7A) 5: BLUE 6: BLACK 7 7: EMPTY
1: RED 2: BLACK 3: BLUE 4: RED 5: BLACK 6: WHITE (XH-9A) 7: RED 8: BLACK 9: PURPLE
1: BLACK 2: BLACK 3: RED (XH-6A) 4: RED 5: BROWN 6: BROWN
1: BLACK 2: BLACK 3: ORANGE 4: ORANGE 5: GREY 6: GREY 7: GREEN (XH-13A) 8: GREEN 9: BLUE 10: BLUE 11: WHITE 12: WHITE 1313: EMPTY
1: BLACK 2: YELLOW 3: GREEN 4: ORANGE (5V) 4
(XH-4A)

12V LED

TOP LIGHT

1: EMPTY 2: EMPTY 3: RED 4: BROWN 5: WHITE 6: BROWN 7: WHITE 8: BROWN 9: BLUE 10: BROWN 11: GREY 12: BROWN

(XH-12A)

1: BLACK 2: EMPTY 3 3: WHITE

BLACK BROWN BLUE

3

WHITE: (VH-2A)red 3EMPTY:
2BLACK: 1
The wiring diagram of Ice maker & water dispenser module

4

(VH-4A)

BLUE:4 EMPTY:3 EMPTY:2 BLACK:1

9

7

(VH-3A)

BLACK:9 EMPTY:8 BROWN:7
EMPTY:6 (VH-9A) BLUE:5
BLUE:4 BLUE:3 EMPTY:2
RED:1

BLACK:7 EMPTY:6
BLUE:5 (VH-7A) EMPTY:4
BROWN:3 EMPTY:2 BLUE:1

WHITE:13 EMPTY:12
BLUE:11 EMPTY:10

YELLOW:9 (VH-13A) EMPTY:8

ICE MAKER

BLUE:7 EMPTY:6

(VH-2A)

BLACK:5 EMPTY:4

1: YELLOW 2 2: EMPTY

RED:3 EMPTY:2
BLUE:1

13

L N

V

U

COMPRESSOR

GREEN

GREEN PLUG

ICE MAKER

VH-2A
GREEN

FRIDGE HEATER
FREEZER HEATER
GREEN

GREEN

DRAIN-PIPE HEATER

WATER RECEIVING BOX HEATER
WATER INJECTION PIPE HEATER
WATER DISPENSER VALVE 4 NL
EV WATER INLET VALVE 1 NL
EV
ICE MAKER VALVE 2 NL
EV
FRIDGE VALVE 3 NL
EV

TEMPERATURE

FREEZER LIGHT

VARIABLE LIGHT

SIDE LIGHT

SIDE LIGHT

12V LED

LED

12V LED

12V LED

12V

NL EV
REFRIGERATION SOLENOID VALVE
SERVICE MANUAL

The wiring diagram of Ice maker & water dispenser module

Refrigerator
Control Board Test Points (See the picture on page 15 for the control board)

XH-13A XH-6A

Temp Sensors Air FridgeProbe Defrost FridgeProbe Variable Temperature Probe Air Freezer Probe Defrost FreezerProbe Ambient Temperature Probe Reed Switch

Contacts 1&2 3&4 5&6 7&8 9&10 11&12 Contacts

Fridge Door Switch

1&2

Freezer Door Switch

3&4

Drinking Water Switch

5&6

XH-9A
XH-12A
XH-4A XH-7A XH-7A red VH-7A
VH-9A
VH-13A
VH-3A VH-4A VH-2A VH-3A red VH-5A

Fans Fridge Fan Motor Freezer Fan Motor Condenser Fan Motor Lights Top Light Side Light Side Light Variable Temperature Light Freezer Light Display Voltage Variable Damper Motor Fridge Damper Motor Water Heater Water Injection Pipe Heater Water Receiving Box Heater Ac Components Drain-Pipe Heater Freezer Heater Fridge Heater Water Valve Fridge Valve Ice Maker Valve Water Inlet Valve Water Dispenser Valve Refrigeration Solenoid Valve Ice Maker Ice Maker Plug Compressor

Contacts 1-3 4-6 7-9 Contacts 3&4 5&6 7&8 9&10 11&12 3&4 1-6 1-6 Contacts 1&3 5&7 Contacts 1&3 4&7 5&9 Contacts 1&3 5&7 9&11 11&13 1&3 1&4 1 1&3 W&V&U

Values
(See chart on page 23)
Values Continuity when Open Continuity when closed Continuity when closed Values 12VDC 12VDC 12VDC Values 12VDC 12VDC 12VDC 12VDC 12VDC 5VDC 12VDC 12VDC Values 120VAC 120VAC Values 120VAC 120VAC 120VAC Values 120VAC 120VAC 120VAC 120VAC 120VAC 120VAC 120VAC 120VAC 120VAC

SERVICE MANUAL

25

Main control board led flashing fault

Refrigerator

26

SERVICE MANUAL

Component Access and Removal
Control Board

Refrigerator
Disassembly should only be done with the product unplugged and by an authorized technician.

1Remove the ventilation window 4 screws

2Pull out the ventilation window

3. Remove the 2 screws that fix the main control board

4.Pull out the main control board box 5. remove the four main control board box cover screws

6. The main control board disassembly is completed

SERVICE MANUAL

27

Display

Refrigerator

1. Remove the 2 screws at the bottom of the display partition 2. Pull out the display partition

3. press the display board connection cable terminal self-locking snap, disconnect

4. Remove the 5 screws on the back of the display partition 5. Use a word screwdriver to pry open the upper and lower cover clips

6. Unplug the display board connection cable

7. Open the top and bottom cover of the display panel and remove the protective cover tape of the display panel

8. Remove the 2 screws securing the display board

9. Remove the display board by pressing the clips that hold it in place

28

SERVICE MANUAL

Temperature inside the box Sensor

Refrigerator

1. Use the flat shovel to pry open the box 2. Open the boxlid temperature sensor box cover
Environmental Temperature sensor

3. Separation of the lid from thesensor

1. The case temperature sensor is located 2. Use a screwdriver to pry open the ring 3. Open the ring temperature sensor

at the top of the refrigerator

temperature sensor box cover

SERVICE MANUAL

29

Refrigerator magnetic light switch

Refrigerator

1. Use the flat shovel to pry open the magnetic switch box cover

2. Press the connector self-locking catch to remove the magnetic switch

Freezer light switch

1. Use a flat shovel to pry open the light switch 2. Pull out light switch

3. Use a screwdriver to pry open the T-terminals

30

SERVICE MANUAL

Refrigeration room Overhead light

Refrigerator

1. Use tools to remove the top light cover screws 2. Press the circle position to remove the top light cover
3. Press the light bar snap to remove the top light
Icehouse light

1. Icehouse light bar on the back of the display compartment 2. Use a screwdriver to remove the icehouse shade

3. Press the light bar snap to remove the light

SERVICE MANUAL

31

Side light

Refrigerator

1. Pry open the sidelight cover with a flat shovel 2. Press the light bar snap to remove the sidelight

Freezer overhead light

1. Use a flat shovel to pry open the frozen dome light cover 2. Press the light bar snap to remove thelight

32

SERVICE MANUAL

Refrigerator upper rail removal

Refrigerator

1. Removal of refrigerated upper rail set screws using tools 2. Separate the guide from the fixings
Reefer lower rail removal

1. Use tools to remove the refrigerated lower rail fixing screws 2. Separate the guide from the fixings

SERVICE MANUAL

33

Vegetable box disassembly

Refrigerator

1. Pull out the fruit and vegetable box 2. Press the snap on both sides of the fruit and vegetable box
3. Take out the fruit and vegetable box
Freezing lower drawer disassembly

1. Pull out the freezer door body and remove the 4 handscrews 2. Lift both sides of the drawer with both hands and flip it over to take out the freezer drawer

34

SERVICE MANUAL

Freezer upper rail removal

Refrigerator

1. Removal of the freezing upper rail fixing screw using a tool 2. Circles are fixed with snaps
3. Use a screwdriver to pry open the fasteners to separate the rails from the fasteners
Freezer lower rail removal

1. Removal of frozen lower rail set screws using tools

2. Circles are fixed with snaps

3. Use a screwdriver to pry open the fasteners to separate the rails from the fasteners

SERVICE MANUAL

35

Freezer top drawer removal

Refrigerator

1. Pull out the freezer top drawer
Door handle removal

2. Lift up and take out the frozen top drawer

1. Use an Allen wrench to remove the set screw on the side of the handle base 2. Remove the handle assembly after the set screw is removed

36

SERVICE MANUAL

Ice Maker

1. Open the drawer door

2. Take out the drawer

3. Remove the screws holding 4. Unplug the terminals and

the ice maker in place

remove the ice machine

Freezer the Rear Wall

1. Take out the ice machine and 2. Remove the air duct fixing screws 3. Remove the air duct cover 4. Unplug the terminal block

remove the slides on both sides

and remove the cover plate

5. Remove the sensor

6. Remove the fan cover

7. Removing the freezing fan 8. Take out the fan

SERVICE MANUAL

37

Removing the Rear Wall

Refrigerator

1. Remove the cover plate fixing screws

2. Unplug the terminal block

3. Remove the air duct coverplate

4. Remove the fan cover fixing screws 5. Remove the fancover
Refrigerated water valve

6. Removing the fan

1. Remove the fixing screws and water pipes

2. Unplug the terminal to remove the water valve

38

SERVICE MANUAL

Water Dispenser & Microswitch

Refrigerator

1. Use the flat shovel to pry open the right side of the cover

1. Pull out from topto bottom

3. Carefully remove the microswitch

Dispenser Water Valve Remove the water valve from the side of the box

1. Remove the four screws securing the water 2. Pull out the boxand remove

valve from the side

the four screws

3.Pull out the water pipes on thewater valve one by one

Remove the water valve from the front of the box

1. Remove the four screws securing the water 2.Pull out the water valve fixing

valve from the front

bracket outward

39

SERVICE MANUAL

3. Pull out the water pipes on the water valve one by one

Defrost Element & Thermal Fuse+

Refrigerator

1. Pull out the freezer top drawer.Carefully pull forward on the evaporator to unclip it from the rear wall.Remove the two retaining clips from the front of the evaporator.

2.Carefully peel the defrost element off of the front of the evaporator.Peel the defrost off the back and remove. Replace in reverse order.

Condenser Fan

1. Remove the two set screws 40

2. Unplug the terminal to remove the fan SERVICE MANUAL

Refrigerator

Troubleshooting

Symptom
The Freezer compartment is too cold, but the refrigerator temperature is fine.
The Fresh Food compartment is too cold , but the Freezer temperature is fine.

Possible Cause

Corrective Action

The Freezer compartment temperature is set too low.

Set Freezer temperature to a higher setting.

The Fresh Food tempera- Set Fresh Food temperature to a higher

ture is set too low.

setting.

Door not sealing

Check door gaskets.

Fan not running

Check fan.

The refrigerator’s operating sounds varies over time. The refrigerator makes vibration or other strange noises.
Evaporator Fan is noisy.
Condenser Fan is noisy.

The operating sounds will vary according to different cycles, food volume and environmental conditions. Various components make vibration sounds, such as when water valves energize. Also gas flowing through refrigerant lines can make gurgling noises. And popping and sizzling sounds can occur during the defrost cycle. The fan blade may be irregular.
Fan blade may be hitting something.
Fan speed may be too high.
The fan blade may be irregular.
Fan blade may be hitting something.
Fan speed may be too high
Dust and debris may have ruined fan motor

This is normal.
As long as both compartments are maintaining proper temperatures, these sounds are normal.
Remove evaporator cover and inspect fan for irregularities. Replace if necessary. Remove evaporator cover and inspect fan area for any obstructions. Adjust fan or remove obstructions. Check fan speed for proper RPMs. Fan may be noisy if RPMs are too high. Replace fan motor, if so. Remove compressor cover and inspect fan for irregularities. Replace if necessary. Remove compressor cover and inspect the fan area for any obstructions. Adjust fan or remove obstructions. Check fan speed for proper RPMs. Fan may be noisy if RPMs are too high. Replace fan motor, if so.
Replace fan motor.

SERVICE MANUAL

41

Refrigerator

Troubleshooting (Continued)

Symptom Condensation develops on outside of refrigerator, or between doors.
Refrigerator doors will not close.
The doors squeak when opening or closing. Water cannot be dispensed from the water dispenser.

Possible Cause Excessive ambient heat or humidity can cause moisture to develop on cooler surfaces.
Something may be blocking the door. The door gasket may not be seating properly
Door hinges are worn.
Water supply may be turned off. The dispenser switch may be faulty. The water valve(s) may be faulty.

Corrective Action It is normal during hot or humid seasons to see increased condensation on the outside of the unit. This will decrease as ambient humidity goes away. Flapper heater between doors may notbe operating properly. Inspect and replace, if necessary.
Check food placement and adjust if necessary.
Inspect gasket. Adjust or replace.
Replace door hinges.
Ensure water to refrigerator is turned on.
Inspect dispenser switch and replace, if necessary. Inspect water valves in Service Mode. Replace, if necessary.

42

SERVICE MANUAL

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