CaterKwik CK8710 Cater Wash 10kg Washing Machine Instruction Manual

June 12, 2024
CaterKwik

CK8710 Cater Wash 10kg Washing Machine

Product Information

The product is a washing machine designed for household use. It
has various features and functions to facilitate efficient and
effective washing of clothes. The washing machine includes a
control panel, detergent dispenser, drum, door, top cover, service
flap, water supply hose, drain hose, power supply cord, and various
accessories.

Product Features

  • Control Panel: Allows users to select different washing
    programs and options.

  • Detergent Dispenser: Holds detergent and dispenses it at the
    appropriate time during the wash cycle.

  • Drum: Holds the clothes during the wash cycle.

  • Door: Provides access to the drum for loading and unloading
    clothes.

  • Top Cover: Covers the top of the washing machine.

  • Service Flap: Provides access to the internal components of the
    washing machine for maintenance purposes.

  • Water Supply Hose: Connects the washing machine to the water
    supply.

  • Drain Hose: Removes water from the washing machine during the
    drain cycle.

  • Power Supply Cord: Connects the washing machine to the
    electrical outlet.

Product Usage Instructions

Installation

  1. Choose a suitable installation area for the washing machine.
    Ensure that there is enough space around the machine for proper
    ventilation.

  2. Unpack the washing machine by removing the cardboard box and
    styrofoam packing.

  3. Lift the washing machine and remove the base packaging. Make
    sure to remove any small triangle foam attached to the bottom
    packaging.

  4. Remove the tape securing the power supply cord and drain
    hose.

  5. Connect the water supply hose to the washing machine’s
    inlet.

  6. Plug in the power supply cord to an electrical outlet.

Operation

  1. Before each washing, ensure that the washing machine is
    properly connected to the water supply and power source.

  2. Add detergent to the detergent dispenser according to the
    manufacturer’s instructions.

  3. Use the control panel to select the desired washing program and
    options.

  4. Press the start button to begin the wash cycle.

Maintenance

To keep the washing machine in optimal condition, follow these
maintenance steps:

  1. Clean the washing machine regularly, both inside and outside,
    using a mild detergent and a soft cloth.

  2. Check and clean the detergent dispenser regularly to prevent
    clogs.

  3. If any issues or malfunctions occur, consult the
    troubleshooting section of the user manual or contact customer
    support.

Note: Remember to read and follow all safety instructions
provided in the user manual to ensure safe and proper usage of the
washing machine.

Contents
Safety Instructions
Safety Instructions ………………………………………………… 2
Installation
Product Description ……………………………………………… 9 Installation ………………………………………………………….. 10
Operation
Quick Start ……………………………………………………………. 13 Before Each Washing ……………………………………………. 15 Detergent Dispenser …………………………………………….. 16 Control Panel ………………………………………………………… 18 Programmes………………………………………………………….. 19 Option……………………………………………………………………. 29
Maintenance
Cleaning and Care ……………………………………………….. 33 Trouble Shooting ………………………………………………… 36 Technical Specifications ………………………………………. 37 Product Features…………………………………………………. 38
1

Safety Instructions
Safety Instructions
Please read the following safety information thoroughly and follow it strictly to minimise the risk of fire or explosion, electric shock and to prevent property damage, personal injury or loss of life. Failing to follow these instructions shall void any warranty.
Warning
This combination of symbol and signal word indicates a potentially dangerous situation which may result in death or serious injuries unless it’s avoided.
Caution
This combination of symbol and signal word indicates a potentially dangerous situation which may result in slight or minor injuries or damage to property and the environment.
Note
This combination of symbol and signal word indicates a potentially dangerous situation which may result in slight or minor injuries.
Warning
Electric Shock Hazard
·If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. ·If the machine is damaged, it must not be operated unless repaired by the manufacturer, its service agent or similarly qualified persons. Risk of electric shock!
2

Safety Instructions
·The appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. ·Children should be supervised that they do not play with the appliance. ·Children 3 years and under shall be kept away from the appliance or continuously supervised. ·Animals and children may climb into the machine. Check the machine before every operation. ·Do not climb or sit on the appliance.
Installation, Locations and Surroundings
·All washing and additional substances are to be kept in a safe place out of the reach of children. ·Do not install the machine on a carpet floor. The obstruction of the openings by a carpet can damage the machine. ·Keep the appliance clear from heating sources and direct sunlight to avoid plastic and rubber parts to corrode. ·Do not use the appliance in humid environments or rooms containing explosive or caustic gas. In case of water leakage or water splashes let the appliance dry in the open air. ·The appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the washing machine.
3

Safety Instructions
·Do not operate the machine in rooms with a temperature of below 5°C. This can cause damages to parts of it. If it is unavoidable, make sure to drain the water completely from the appliance after every use (see “Maintenance – Cleaning of drain pump filter”) to avoid damages caused by frost. ·Never use flammable sprays or substances in the immediate proximity of the appliance.
Installation
·Remove all packaging material and transport bolts before using the appliance. Otherwise, serious damage may result. ·This appliance is equipped with a single inlet valve and can be connected to the cold water supply only. ·Mains plug must be accessible after installation. ·Before washing clothes for the first time, the product shall be operated once throughout all the procedures without any clothes inside. ·Before using the washing machine, the product shall be calibrated. ·Do not put any excessively heavy objects on the appliance, like water containers or heating devices. ·The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused. ·Max. Inlet water pressure 1 MPa. Min. inlet water pressure 0.05 MPa.
Electrical Connection
·Make sure the supply cable is not trapped by the machine or this may result in damage. ·Connect the product to a grounded outlet protected by a fuse complying with the values in the ” Technical specifications” table. The grounding installation has to be made by a qualified electrician. Ensure that the machine is installed in accordance with the local regulations.
4

Safety Instructions
·Water and electrical connections must be carried out by a qualified technician in accordance with the manufacturer`s instructions and local safety regulations.
Warning
·Don´t use multiple plugs or extension cords. ·The appliance must not have an external switching device such as a timer or connected to a circuit that is regularly switched on and off. ·Do not pull the plug out of the mains outlet if there is flammable gas around. ·Never pull out power plug with wet hands. ·Always pull at the plug, not at the cable. ·Always unplug the appliance if it is not being used.
Water Connections
·Check the connections of the water inlet tubes, the water tap and the outlet hose for possible problems due to changes of water pressure. If the connections loosen or leak close the water tap and get it repaired. Do not use the appliance before the pipes and hoses are installed properly by qualified persons. ·Glass door may become very hot during the operation. Keep children and pets far away from the machine while it is operating. ·The water inlet and outlet hoses have to be safely installed and remain undamaged. Otherwise, water leakage can occur. ·Do not remove the drain pump filter while there is still water in the appliance. Large amounts of water can leak out, and there is a risk of scalding due to hot water.
5

Safety Instructions
Operation and Maintenance
·Never use any flammable, explosive or toxic solvents. Do not use gasoline and alcohol etc. as detergents. Only select detergents that are suitable for machine washing. ·Make sure that all pockets are emptied. Sharp and rigid items such as coins, brooches, nails, screws, stones etc. may cause serious damages to this machine. ·Remove all objects from pockets such as lighters and matches before you use the appliance. ·Thoroughly rinse items that have been washed by hand. ·Items that have been soiled with substances such as cooking oil, acetone, alcohol, petrol, kerosene, spot removers, turpentine, wax and wax removers should be washed in hot with an extra amount of detergent before being dried in the appliance. ·Items containing foam rubber (latex foam), shower caps, water proof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the machine ·Fabric softeners or similar products should be used as recommended in their instructions. ·Never try to open the door forcefully. The door will unlock shortly after the end of a cycle. ·Please do not close the door with excessive force. If it is found difficult to close the door, please check if the clothes are properly inserted and distributed.
6

Safety Instructions
·Always unplug the appliance and close the water tap before cleaning and maintenance and after each use. ·Never pour water over the appliance for cleaning purpose. Risk of electric shock! ·Repairs shall only be carried out by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. The manufacturer will not be responsible for damages caused by the intervention of not authorized persons.
Transport
·Before Transport: -Bolts shall be reinstalled to the machine by a competent person. -Accumulated water must be drained out of the machine. ·This appliance is heavy. Transport with care. Never hold any protruding part of the machine when lifting. The machine door cannot be used as a handle.
Intended Use
The product is intended only for home use and for textiles in household amounts suitable for machine washing. This appliance is for indoor use only and not intended for built in use. Only use according to these instructions. The appliance is not intended for commercial use. Any other use is considered as improper use. The manufacturer is not responsible for any damage or injuries that may result of it. ·This appliance is intended to be used in household and similar applications such as: -Staff kitchen areas in shops, offices and other working environments; -Farm houses; -By clients in hotels, motels and other residential type environments; -Bed and breakfast type environments; -Areas for communal use in blocks of flats or in launderettes.
7

Safety Instructions
Packaging/ Old appliance
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal,recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the collection systems or contact the retailer where the product was purchased. They return and can take this product for environmental safe recycling.
8

Installation Product Description
Water supply hose Detergent dispenser
Door

Top cover Control panel Power supply cord
Drum
Service flap Drain hose

Note
· The product picture is for illustration only, please refer to real product as reference.
Accessories

4 x Cover caps

1 x Supply hose 1 x Owner’s manual cold water

9

Installtion

Installation
Installation area Warning
· Stability is important to prevent the product from wandering! Make sure the machine is standing leveled and stable. · Make sure that the product does not stand onto the power cord. · Maintain the minimum distances from the walls as shown in the picture

w

w

W> 20mm

Before installing the machine, the location characterised as follows shall be selected: 1. Rigid, dry, and level surface 2. Avoid direct sunlight 3. Sufficient ventilation 4. Room temperature is above 0°C 5. Keep far away from the heat sources such as coal or gas burning appliances.
Unpacking the washing machine

Warning

· Packaging material (e.g. Films, Styrofoam) can

be dangerous for children.

· There is a risk of suffocation. Keep all packaging

a

well away from children.

1. Remove the cardboard box and styrofoam packing. 2. Lift the washing machine and remove the base packaging. Make sure the small triangle foam (a) is removed with the bottom packaging together. If not, lay the unit down on the side surface and remove it manually. 3. Remove the tape securing the power supply cord and drain hose. 4. Remove the inlet hose from the drum.

10

Installation
Remove transport bolts Warning
· You must remove the transport bolts from the backside before using the product.

Loosen the 4 transport bolts with a spanner.

Remove the bolts including the rubber parts and keep them for future use.

Close the holes using the cover caps.

Levelling the washing machine

Warning
· The lock nuts on all four feet must be screwed tightly against the housing.

1. Loosen the lock nut. 2. Turn the foot until it reaches the floor. 3. Adjust the legs and lock the nuts with a spanner. Make sure the machine is level and steady.

Connect the water supply hose Warning
To prevent leakage or water damage, follow the instructions in this chapter · Do not kink, crush or modify water inlet hose.
Connect the water supply hose to the water inlet valve and a water tap with cold water as indicated.
Note
· Connect manually, do not use tools. Check if the connections are tight.

11

Installation

Drain Hose Warning
· Do not kink or protract the drain hose. · Position drain hose properly ,otherwise damage might result of water leakage.

There are two ways to place the end of drain hose:

1.Put it into the water trough.

2.Connect it to the branch drain pipe of

the trough.

12

Operation Quick Start
Caution
· Before washing, please make sure the washing machine is installed properly. · Your appliance was thoroughly checked before it left the factory. To remove
any residual water and to neutralize potential odors, it’s recommended to clean your appliance before first use. For this reason, start the Cotton program at 90°C without laundry and detergent.
Calibration
It’s recommended to calibrate the washing machine, so that provide the best performance. The appliance is able to detect the amount of laundry loaded. This function is optimising the product performance by minimizing energy and water consumption, saving you money and time. For this reason it’s recommended to calibrate the appliance for best use. 1- Remove all accessories from the drum and close the door; 2- Insert the mains plug to the socket; 3- Switch on the washing machine and press “Temp.” and “Soil”
simultaneously for 10 seconds until “t19” is displayed; 4- Press [ ] to start the appliance and wait till “****” is displayed.
13

Operation

1. Before Washing

1

2

3

4

5

earth

terminal

Main wash

Plug in

Open tap

Load

Close door

Softener Prewash
Add detergent

Note
· Detergent need to be added in compartment I if the pre-wash function is selected.

2. Washing

1

2

3

4

Power On Select programme Select function or Press

remain default Start/Pause to

settings

start the

program

3. After Washing

Buzzer beep and “End” on display.

14

Operation

Before Each Wash Cycle
· The ambient temperature of the washing machine should be 5-40°C. If used under 0°C, the inlet valve and draining system may be damaged. If the machine is installed under freezing conditions, it should be transferred to normal ambient temperature to ensure the water supply hose and drain hose can unfreeze before use.
· Please check your laundry care labels and the detergent use instructions before wash. Use non-foaming or less-foaming detergent suitable for machine washing properly.

1

2

3

Check the care label
4

Sort laundry according to color and textile type
5

Take all items out of the pockets
6

Tie together long textile strips and belts, close zips and button
Warning

Put small items into a laundry bag

Turn easy-pilling and long-pile fabric inside out

· Do not wash or dry articles that have been cleaned in, washed in, soaked in, or dabbed with combustible or explosive substances like wax, oil, paint, gasoline, alcohol, kerosene, and other flammable materials.
· Washing single clothes items may easily create big eccentricity and cause alarm due to unbalance. Therefore it is suggested to add one or two more laundry items to the wash so that spin can be done smoothly.

15

Operation
Detergent Dispenser
I Pre wash I I Main wash
Softener Release button to pull out the dispenser

Caution
· Detergent only need to be added in “compartment I “after selecting pre-wash function.

Programme
Cotton Synthetic Mix Bed Linen Baby Care 20 Drum Clean Spin Only

Programme Rinse & Spin
Wool ECO 40-60 Intensive
Quick 15′

Means must

Means optional

Note
· As for the agglomerated or ropy detergent or additive, before they are poured into the detergent box, it is suggested to use some water for dilution to prevent the inlet of detergent box from being blocked and overflowing while filling water.
· Please choose suitable type of detergent for the various washing temperature to get the best washing performance with less water and energy consumption.

16

Operation

Detergent Recommendation

Recommended washing detergent

Wash cycles

Heavy-duty detergent with bleaching agents and optical brighteners

Cotton,ECO 40-60,Mix, Bed Linen,Intensive

Colour detergent without bleaching agent and optical brighteners Colour or mild detergent without optical brighteners Mild washing detergent
Special wool detergent

Cotton,ECO 40-60,Mix, Intensive,Bed Linen,20°C
20°C Delicate Wool

Washing temp.

Type of laundry and textile

White laundry made 40/60/90 from boil-proof cotton
or linen

20/ 30/40

Coloured laundry made from cotton or linen

20/ 30/40 20 /30

Coloured laundry made from easy care fibres or synthetic materials Delicate textiles, silk, viscose

20/30/40 Wool

Note
· Agglomerating or ropy detergent or additive can be diluted in some water before pouring it into the detergent dispenser, to avoid its inlet to get blocked and thus cause a water overflow.
· Please choose the suitable type of detergent to get the maximum washing performance and a minimum water and energy consumption.
· To achieve the best cleaning result, proper detergent dosing is important.
· Use a reduced detergent amount if the drum is not filled completely. · Always adjust the amount of detergent to the water hardness, if your tap
water is soft, use less detergent. · Dose according to how dirty your laundry is, less dirty clothes require
less detergent. · Highly concentrated (compact detergent) requires particularly accurate
dosing. Following symptoms are a sign of detergent overdosing: – heavy foam formation – poor washing and rinsing result
Following symptoms are a sign of detergent underdosing: – laundry turns grey – built-up of limescale deposits on the drum, the heating element and/or the laundry

17

Operation Control Panel

4

5

3

Note

2

11

· The chart is for reference only, Please refer to real product as standard.

11 Power Product is on/off.
3 Option This allows you to select an additional function and will light when selected.

12 Start/Pause Press the button to start or pause the washing cycle.
4 Programmes Available according to the laundry type.

5 Display The display shows the settings, estimated time remaining, options, and status messages for your washer. The display will remain on through the cycle.

A

B C DE

A Display Wash Time
Speed
End

Delay Time Error Temp.

FG H

B Pre Wash C Reload

D Door Lock E Child Lock

I

J

F Extra Rinse GSSpeed Wash

H Delay

I SpaCare

J Pre Wash-Wash-Rinse-Spin

18

Operation

Programmes
Model: CK8710

Programme

Load (kg)

Cotton

10.0

Synthetic

5.0

Mix

10.0

Bed Linen

10.0

Baby Care

5.0

20

5.0

Drum Clean

­

Spin Only

10.0

Rinse&Spin

10.0

Wool

2.0

ECO 40-60

10.0

Intensive

10.0

Quick 15′

2.0

Default Time
3:39 3:18 1:20 1:48 1:42 1:01 1:18 0:12 0:20 1:07 3:53 3:48 0:15

Note
· The parameters in this table are only for user’s reference. The actual parameters maybe different with the parameters in above mentioned table.
19

Operation Programmes

CK8710

· The above data is for reference only, and the data may change due to different actual use conditions.
· The valves given for programmes other than the ECO 40-60 programme are indicative only.
· Concerning to Regulation(EU) No 1061/2010, The EU energy efficiency class is: A+++ Energy test program: Intensive 60/40 ; Speed:The highest speed; Other as the default. Half load for 10.0Kg machine:5.0Kg.
· Concerning to Regulation(EU) 2019/2023, The EU energy efficiency class is: B Energy test program: ECO 40-60. Other as the default.
20

Operation

  1. The highest temperature reached in the wash cycle for is held for at least 5 minutes. 2) Residual moisture after the wash cycle in water content percent and the spin speed at which this was achieved. 3) The ECO 40-60 programme is able to clean normally soiled cotton laundry declared to be washable at 40°C or 60°C, together in the same cycle. This programme is used to assess the compliance with the regulation (EU) 2019/2023. The most efficient programmes in terms of energy consumption are generally those that perform at lower temperatures and longer duration. Loading the household washing machine up to the capacity indicated for the respective programmes will contribute to energy and water savings. Noise and remaining moisture content are influenced by the spinning speed: the higher the spinning speed in the spinning phase, the higher the noise and the lower the remaining moisture content.
    Caution
    · If there is any break in the power supply while the machine is operating, a special memory stores the selected programme. The machine will continue the programme when the power supply is re-established.
    21

OPERATION

Programmes

Programmes are available according to the laundry type.

Programmes

Cotton
Synthetic
Baby Care
Mix Bed Linen 20 ECO 40-60
Quick 15′
Wool
Spin Only Rinse&Spin Intensive Drum Clean

Hard-wearing textiles, heat-resistant textiles made of cotton or linen. Wash synthetic articles, for example: shirts, coats, blending. While washing the knitting textiles, detergent quantity shall be reduced due to its loose string construction and easily forming bubbles. Washing the baby’s clothes, it can make the baby’s wear cleaner and make the rinse performance better to protect the baby skin. Mixed load consisting of textiles made of cotton and synthetics. This program is specially designed for washing duvet coats.. 20 default, can choose cold water. Default 40,not selectable,suitabale for laundry washing at about 40-60. Extra short programme approx, suitable for lightly soiled washing as a small amounts of laundry. Hand or machine-washable wool or richwool textiles.Especially gentle wash programme to prevent shrinkage, longer programme pauses (textiles rest in wash liquor). Extra spin with selectable spin speed. Extra rinse with spin. To increase the washing effects, washing time is increased. Specially set in this machine to clean the drum and tube. It applys 90 °C high temperature sterilization to make the clothes washing more green. When this programme is performed, the clothes or other washing cannot be added. When proper amount of chlorine bleaching agent is put in, the barrel cleaning effect will be better. The customer can use this programme regularly according to the need.

22

Operation
Option
Default Temp.()

Cotton

40

Synthetic

40

Mix

40

Bed Linen

40

Baby Care

60

20

20

Drum Clean

90

Spin Only

Rinse&Spin

Wool

40

ECO 40-60

Intensive

40

Quick 15′

Cold

1400 1400 1200 800 1000 800 1000
-1000 1000 600 1400 800 800

Default spin speed in rpm

1500 1500

1200

800

1000

800

1000

1000

1000

600

1500

800

800

Note
· For the maximum spin speed, program time, and other details of the ECO 40-60 program, please refer to the content on the Product Features page.
· The table shows which cycle offers which options for adjustment. If an adjustment is not possible for a cycle.

23

OPERATION

Option
Delay
Set the Delay function: 1. Select a programme; 2. Press the Delay button to choose the time(the delaying time is 0-24 H.); 3. Press [Start/Pause] to commence the delay operation.

Delay

Soil Level

Choose the Programme Setting time

Start

Cancel the Delay function: Press the [Delay] button until the display be 0H.It should be pressed before starting the programme. If the programme already started, should switch off programme to reset a new one.

Soil
The washing time will increase or decrease after you select it.

Caution
· If there is any break in the power supply while the machine is operating, a special memory stores the selected programme and when the power is restarted, the program will continue.

Pre Wash
Extra Rinse Speed Wash

Pre Wash
The Prewash function can get an extra wash before main wash,it is suitable for washing the dust rises to surface of the clothes;You need to put detergent into the Case (I) when select it.
Extra Rinse
The laundry will undergo extra rinse once after you select it.
Speed Wash
This function can decrease the washing time.

My Cycle
To memorise your frequently used programme. After choosing the programme and setting the options, press [Temp.] 3 sec. before start to wash. The default setting course is Cotton.

Temp.
Press the button to regulate the temperature(Cold,20,30, 40,60,90)
Speed
Press the button to change the speed. 0-400-600-800-1000-1200-1400

24

Operation

Reload This operation can be executed during the washing progress. When the drum is still rotating and there is large amount of water with at a high temperature in the drum. The machine will drain the water to the door level and cool down to allow you to open the door safely and add items into the load.

1.Wait until the drum stops rotating. 2.The door will unlock. 3.Close the door when the clothes are reloaded and press the [Start/
Pause] button.

Clothes

Press[Start/Pause]3sec.

Reload the clothes

Start

SpaCare

SpaCare
SpaCare function can be selected by choose “Cotton”,”Mix””Bed Linen” and “Baby Care”. The customers can see the steam in the drum when operate SpaCare function. The SpaCare cannot be used simultaneously With Pre Wash and Speed Wash.

Caution
· Don’t use the Reload function when the water level is over the edge of the inner tub or the temperature is higher.

25

Operation

Child Lock To avoid mis operation by children.
Delay SpaCare Press [Delay] and [SpaCare] 3 sec. till buzzer beep.
Caution
When child lock is activated and program starts, child lock indicator will switch on, and the CL and remaining time on the display are alternately displayed in 0.5s. Press the other buttons will make child lock indicator flash for 3s. when program finish,CL and END alternate for 10s in 0.5s, then the child lock lights flash for 3s · Only press and hold the two button can release child lock, even power off, switch off and program end · The “Child Lock” will lock all buttons except Power button and Child Lock button · Please release child lock before selecting program and staring washing

Mute the buzzer

Speed

Choose the Programme

Press the [Speed]button for 3sec., the buzzer is mute.

To act the buzzer function, press the button again for 3 seconds. The setting will be kept until the next reset.

Caution

· After Muting the buzzer function, the sounds will not be activated any more.

26

Maintenance Cleaning and Care
Warning
· Always unplug the appliance and close the water tap before cleaning and maintenance.
Cleaning the Cabinet
Proper maintenance on the washing machine can extend its working life. The surface can be cleaned with diluted nonabrasive neutral detergents when necessary. If there is any water overflow, use a cloth to wipe it off immediately. Never use sharp items to clean the appliance.
Caution
· Never use abrasive or caustic agents. formic acids or its diluted solvents or similar substances, like alcohol or chemical products.
Cleaning the Drum
Any rust stains left inside the drum by metal articles must be removed immediately using chlorine-free detergents. Never use steel wool for cleaning the drum!
Note
· Keep any laundry away from the machine while cleaning the drum.
Cleaning the Door Seal and Glass
Wipe the glass and seal after each wash to remove lint and stains. If lint builds up it can cause leakages. Remove any coins, buttons and other objects from the seal after each wash. Clean the Door Seal and Glass every month to ensure the normal operation of the appliance.
27

Maintenance

Cleaning the Inlet Filter
Note
· Diminishing water flow is a sign that the filter need to be cleaned.

1. Close the tap and remove the water supply hose from it.

1

2

2. Clean the filter with a brush.

3. Unscrew the water supply hose from the

backside of the machine. Pull out the filter

with long nose pliers.

4. Use a brush to clean the filter.

5. Reinstall the filter to the water inlet and reconnect the water supply hose.

3

4

6. Clean the Inlet filter every 3 months

to ensure the normal operation of

the appliance.

Clean The Detergent Dispenser
1. Press down the release [ ] on the softener cover and pull the dispenser drawer out of the recess. Clean the inside of the recess with a brush.
2. Lift the softener cover off the dispenser drawer and wash both items with water. 3. Restore the softener cover and push the drawer back into the recess.

1

2

3

4

Press the release

Clean the dispenser

Clean the recess

Insert the

and remove the

drawer and the softener with an soft brush

dispenser drawer

dispenser drawer

cover under water

Note

· Do not use abrasive or caustic agents to clean plastic parts. · Clean the detergent dispenser every 3 months to ensure the normal operation of

the appliance.

28

Maintenance
Cleaning the Drain Pump Filter
Warning
· Make sure that the machine has finished the washing cycle and is empty. Switch it off and unplug it before cleaning the drain pump filter.
· Be careful of hot water. Allow the water to cool down. Risk of scalding! · Clean the filter periodically every 3 months to ensure the normal operation of
the appliance.

1

2

Open the lower cover cap
3

Open the filter by turning to the counter clockwise
4

Remove extraneous matter

Close the lower cover cap

Caution
· When the appliance is in use and depending on the programme selected there can be hot water in the pump. Never remove the pump cover during a wash cycle, always wait until the appliance has finished the cycle, and is empty. When replacing the cover, ensure it is securely re-tightened.

29

Maintenance

Trouble Shooting
Whenever there is a problem with the appliance, check if you can solve it following the tables below. If the problem persists, please contact the customer service.

Description Appliance does not start

Possible cause
Door is not closed properly. Clothes are stuck.

Door can´t be opened Water leakage

Safety protection is activated.
Connections are not tight enough.

Detergent residues Detergent is

in the detergent damp and/or

dispenser

clotted.

Indicator or display does not work

PC board or harness have connection problems.

Abnormal noise

Fixing bolts still in place. Floor is not solid or level.

Error Codes

Solution
Close the door properly and restart. Check the laundry.
Disconnect the power and restart.
Check and fasten the water inlet pipe. Check and clean the outlet hose.
Clean and wipe the detergent dispenser dry.
Switch off the power and check if the mains plug is connected properly.
Check if the fixing bolts have been removed Make sure the appliance is installed on a solid and level floor.

Description

Possible cause
Door is not closed properly
Water injecting problem during wash cycle.
Overtime water draining

Solution
Close the door properly and restart. Check if the water pressure is high enough. Straighten the water pipe. Clean the inlet valve filter.
Check the drain hose for blockage.

Water overflow Others

Restart the appliance.
Restart the appliance. If problem persists, please contact the customer service.

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Maintenance
Customer service
Spare parts for your appliance are available for a minimum of 10 years. Please contact Caterkwik on 01229 480001 for spare parts enquiries.
Warning
Risk of electric shock · Never try repair an appliance which is defective of presumed to be defective.
You may put your own and future users’ lives in danger. Only authorised specialists are allowed to carry out this repair work. · Improper repair will void the warranty and subsequent damages can’t be recognised!
Transport
Important steps when moving the appliance · Unplug the appliance and close the water inlet tap. · Check, if the door and the detergent dispenser are closed properly. Remove · the water inlet pipe and the outlet hose from the house installations. · Let the water drain completely from the appliance (see “Maintenance Cleaning the
drain pump filter”) · Important: Re-install the 4 transport bolts in the back of the appliance. · This appliance is heavy. Transport with care. Never hold any protruding part of the
machine when lifting. The machine door cannot be used as a handle.

Technical Specifications

Power Supply

220-240V~,50Hz

H

MAX.Current Standard Water Pressure
Model CK8710

10A 0.05MPa~1MPa

W

D

Washing Capacity Dimension Net Weight Rated Power (WDHmm)

10.0kg

595565850 72kg

1950W

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Maintenance Product Features
CK8710
32

Maintenance

  1. The actual energy consumption will depend on how the appliance is used. 2) The actual water consumption will depend on how the appliance is used and on the hardness of the water. 3) Delivery of the spare parts within 15 working days after having received the order. Product Data Sheet concerning (EU) 2019/2014 The product data sheet for your appliance can be found online. Go to https://eprel.ec.europe.eu and enter the model identifier for your appliance to download the data sheet. The model identifier for your appliance can be found in the technical specifications section.
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