Whirlpool W11691174A Washer Dryer User Guide

June 16, 2024
Whirlpool

Whirlpool W11691174A Washer Dryer

Product Information

Specifications

Product Usage Instructions

Washer/Dryer Safety
WARNING: Do not wash water-resistant or water repellant-type clothing. Failure to follow these instructions may result in an abnormal vibrating and out-of-balance condition that could result in physical injury, property damage, and/or appliance damage.
WARNING: FIRE OR EXPLOSION HAZARD

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

  • This is the safety alert symbol.
  • This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:
DANGER

You can be killed or seriously injured if you don’t immediately follow instructions.

WARNING
You can be killed or seriously injured if you don’t follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

WARNING – «Risk of Fire”

  • Clothes dryer installation must be performed by a qualified installer.
  • Install the clothes dryer according to the manufacturer’s instructions and local codes.
  • Do not install a clothes dryer with flexible plastic venting materials or flexible metal (foil type) duct. If flexible metal duct is installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with clothes dryers. Flexible venting materials are known to collapse, be easily crushed, and trap lint. These conditions will obstruct clothes dryer airflow and increase the risk of fire.
  • To reduce the risk of severe injury or death, follow all installation instructions.
  • Save these instructions.

WARNING: Gas leaks cannot always be detected by smell.
Gas suppliers recommend that you use a gas detector approved by UL or CSA. For more information, contact your gas supplier. If a gas leak is detected, follow the “What to do if you smell gas” instructions.
WARNING: Do not wash water-resistant or water repellant-type clothing. Failures to closely follow these instructions may result in an abnormal vibrating and out-of-balance condition that could result in physical injury, property damage, and/or appliance damage.

WARNING:
FIRE OR EXPLOSION HAZARD

Failure to follow safety warnings exactly could result in serious injury, death or property damage.

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL GAS:

  • Do not try to light any appliance.
  • Do not touch any electrical switch; do not use any phone in your building.
  • Clear the room, building, or area of all occupants.
  • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
  • If you cannot reach your gas supplier, call the fire department.

Installation and service must be performed by a qualified installer, service agency, or the gas supplier.

IMPORTANT SAFETY INSTRUCTIONS

W ARNING: To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

  1. Read all instructions before using the appliance.
  2. Do not dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
  3. Risk of Suffocation and Injury from Entrapment: Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.
  4. Before the appliance is removed from service or discarded, remove the door to the drying compartment.
  5. Do not reach into the appliance if the drum is moving.
  6. Do not install or store this appliance where it will be exposed to the weather.
  7. Do not tamper with controls.
  8. Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in the user-maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out.
  9. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
  10. Do not use heat to dry articles containing foam rubber or similarly textured rubber-like materials.
  11. Clean lint screen before or after each load.
  12. Keep area around the exhaust opening and adjacent areas free from the accumulation of lint, dust, and dirt.
  13. The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel.
  14. Do not place items exposed to cooking oils in your dryer . Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire. T o reduce the risk of fire due to contaminated loads, the final part of a tumble dryer cycle occurs without heat (cool down period). Avoid stopping a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
  15. Do not use replacement parts that have not been recommended by the manufacturer (e.g. parts made at home using a 3D printer).
  16. See the Installation Instructions for grounding requirements and installation.
  17. Do not install a booster fan in the exhaust duct.

NOTE: The booster fan warning does not apply to clothes dryers intended to be installed in a multiple clothes dryer system, with an engineered exhaust duct system that is installed per the clothes dryer manufacturer’s guidelines.
SAVE THESE INSTRUCTIONS

What’s New Under the Lid? **

**

Your new washer will operate differently than your past agitator-style washer.

Lid Lock
The lid must be closed before the washer basket fills with water and for the wash cycle to start. If the lid is open and filling stops, close the lid and press the START/PAUSE button to complete the cycle. To allow for higher spin speeds, the lid will lock and the Lid Lock light will turn on. When this light is lit, the lid is locked and cannot be opened. When this light is blinking, the washer is paused. When this light is off, the lid can be opened. If you need to open the lid to add a garment after this point, the lid will remain unlocked during the entire agitation portion of the wash phase. The cycle will automatically pause when the lid is opened, and the cycle will resume once the lid is closed. The lid will lock before the spin phase begins. If you need to pause or stop after this point, you must press the START/PAUSE button and wait for the lid to unlock. The lid will only unlock after washer movement has stopped. Depending on when in the cycle you try to pause, it may take several seconds to several minutes for the lid to unlock. Press the START/PAUSE button to resume the cycle.

Choosing the Right Detergent
Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all detergents labeled as High Efficiency are identical in formulation and their ability to reduce suds. For example, natural, organic, or homemade HE detergents may generate a high level of suds. Always follow the detergent manufacturer’s instructions to determine the amount of detergent to use.

Sensing
This washer will perform a series of spins to check for load balance. During this time, a series of clicks and a whirring noise signal that sensing technology is determining if there is an off-balance load.

Sounds
Spray Rinse Select cycles default to a spray rinse. During these cycles, you will hear water enter the washer as the tub spins, allowing the rinse water to penetrate clothes. Check the Cycle Guide for details. At different stages of the wash cycle, you may hear sounds and pauses that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the spin phase as the lid lock goes through a self- test. There will be different kinds of humming and whirring sounds as the agitator tests for load balance or moves the load. And sometimes, you may hear nothing at all as the washer determines the correct water level for your load or allows time for clothes to soak.

Spray Rinse
Select cycles default to a spray rinse. During these cycles, you will hear water enter the washer as the tub spins, allowing the rinse water to penetrate clothes. Check
the “Cycle Guide” for details.

Fabric Softener

The Fabric Softener knob must be set to Yes when using fabric softener in the fabric softener dispenser. This ensures that fabric softener is added at the correct time in the rinse phase and is evenly distributed.

IMPORTANT:

  • The lid must be closed before the washer basket fills with water and for the wash cycle to start. If the lid is open and filling stops, close the lid and press the START/PAUSE button to complete the cycle.
  • Fabric Softener knob must be set to Yes when using fabric softener in the fabric softener dispenser. This ensures that fabric softener is added at the correct time in the rinse phase and is evenly distributed.

INSTALLATION & MAINTENANCE ACCESSORIES

FACTORY CERTIFIED PARTS – these three words represent quality parts and accessories designed specifically for your appliance. Time tested engineering that meets our strict quality specifications.
FACTORY CERTIFIED PARTS
Accessories designed for your appliance:
Enhance your new washer/dryer with the following genuine Whirlpool Accessories. For more information on options and ordering, warranty, call 1-866-698-2538 or visit us at: www.whirlpool.com/accessories. In Canada, call 1-800-807-6777 or visit us at www.whirlpoolparts.ca.

Washer

Fabric Softener Dispenser
This convenient fabric softener dispenser connects to the agitator and saves you from manually adding fabric softener during the rinse cycle. This washer does not include inlet water hoses. See Installation Instructions for installation accessories.

USING LESS WATER AND ENERGY
This washer is designed to use less water and energy, and complies with all 2015 energy standards. Wash cycles with controlled temperatures are designed to maintain cleaning performance while using less water and energy compared to older traditional washers. As a result, water levels will be lower, and hot and warm wash temperatures may not be as warm as you are used to.

Dryer
Accessories

Dryer vent lint brush
Drying rack
All-purpose appliance cleaner
Laundry supply storage cart

CHECK YOUR VENT SYSTEM FOR GOOD AIRFLOW

WARNING
Fire Hazard
Use a heavy metal vent. Do not use a plastic vent. Do not use a metal foil vent. Failure to follow these instructions can result in death or fire.

Good airflow
Along with heat, dryers require good airflow to efficiently dry laundry. Proper venting will reduce your drying times and improve your energy savings. See Installation Instructions. The venting system attached to the dryer plays a big role in good airflow. Service calls caused by improper venting are not covered by the warranty and will be paid by the customer, regardless of who installed the dryer.

Maintain good airflow:

  • Clean your lint screen before each load.
  • Replace plastic or foil vent material with 4″ (102 mm) diameter heavy, rigid vent material.

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  • Use the shortest length of vent possible.
  • Use no more than four 90° elbows in a vent system; each bend and curve reduces airflow.

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  • Remove lint and debris from the exhaust hood.
  • Remove lint from the entire length of the vent system at least every 2 years. When cleaning is complete, be sure to follow the Installation Instructions supplied with your dryer for final product check.
  • Clear away items from the front of the dryer.

Use Automatic cycles for better fabric care and energy savings
Use the Automatic Dry cycles to provide the most energy savings and enhanced fabric care from the dryer. During Automatic Dry cycles, drying air temperature or moisture level are sensed in the load. This sensing occurs throughout the drying cycle, and the dryer shuts off when the load reaches the selected dryness. With Timed Drying, the dryer runs the amount of time set and sometimes results in shrinkage, wrinkling, and static due to over drying. Use Timed Drying for the occasional damp load that needs a little more drying time or when using the drying rack.

CONTROL PANEL AND FEATURES

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Not all features and options are available on all models. Appearance may vary.

WASHER

WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See “Washer Cycle Guide” for detailed descriptions of cycles.

WASH TEMP
You may select a Wash Temperature based on the type of fabric and soils being washed. Use the warmest wash water safe for the fabric. Follow garment label instructions.

FABRIC SOFTENER
Set this knob to Yes when adding fabric softener to the fabric softener dispenser.

START/PAUSE
Press the START/PAUSE button to start the washer.

WASH STATUS INDICATOR LIGHTS

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The Cycle Status lights show the progress of a cycle.
At each stage of the process, you may notice sounds or pauses that are different from your previous washer.

SENSE FILL
When the Start/Pause button is pressed, the washer will fill and begin sensing to determine load size and balance. Once sensing is complete, the washer will fill to the appropriate level for the detected load size and then begin the wash phase of the cycle.
NOTE: Sensing and wash phases will be paused by opening the unlocked lid. Close the lid to resume the cycle. If the lid is left open for more than 10 minutes, the washer will cancel the cycle and pump out the water. The lid will lock after the wash phase to begin the initial spinout and remain locked for the remainder of the cycle.

WASH
The washer will fill to the correct water level based on the load size. Certain cycles may agitate during the fill process to boost cleaning. You will hear the agitator rotate, followed by a pause lasting several seconds. When the wash cycle begins, you will hear the agitator increase speed. The motor sounds may change at different stages in the wash cycle while the washer performs different wash actions.

RINSE
Certain cycles use a spray rinse, which adds water to the tub while the basket spins. You may hear the motor turning on briefly (short hum) to move the basket while filling.

DRAIN/SPIN
The washer spins the load at increasing speeds for proper water removal, based on the selected cycle.

DONE
Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LID LOCK
The Lid Lock feature allows for higher spin speeds. When the Lid Lock light is lit, the lid is locked and cannot be opened without pausing the cycle. When the light is off, the lid can be opened. To open the lid after it has been locked, press START/PAUSE. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/PAUSE again to resume the cycle.

DRYER
DRYER CYCLE KNOB

Use your Dryer Cycle knob to select available cycles on your dryer. Turn the knob to select a cycle for your laundry load. See the “Dryer Cycle Guide” for detailed descriptions of cycles.

TIMED DRY
Will run the dryer for the specified time on the control. Drying time and temperature will depend on your dryer model.

NORMAL and DELICATE CYCLES
These cycles sense moisture in the load or air temperature and shut off when the load reaches the selected dryness level. They give the best drying in the shortest time. Drying time will vary based on fabric type, load size, and dryness setting.

AIR ONLY
This cycle will run the dryer without heat for the specified time on the control.

START BUTTON
The Start button is used to start the dryer. The end-of-cycle signal produces an audible sound when the drying cycle is finished. Promptly removing clothes at the end of the cycle reduces wrinkling.

WASHER CYCLE GUIDE

Each cycle listing includes a performance chart rating its cleaning power, gentleness on items, and resource efficiency. Not all cycles or options are available on all models. Refer to the cycle control knob on your washer. Wash temperatures are selected using the Wash Temp knob. Cycles marked with “deep water wash” use a higher level of water.

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For best performance:

  • Choose the cycle that best fits the load being washed.
  • Decrease or increase the maximum target water temperature for any cycle.
  • Do not leave the washer lid open unattended once the washer has started to fill.

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†Efficient use of resources, such as energy and water.
IMPORTANT: Do not presoak items in your washer by lifting the lid or stopping the cycle. Failure to follow this instruction can result in property damage. If needed, presoak items in a small wash basin prior to loading the washer.

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†Efficient use of resources, such as energy and water.
IMPORTANT: Do not presoak items in your washer by lifting the lid or stopping the cycle. Failure to follow this instruction can result in property damage. If needed, presoak items in a small wash basin prior to loading the washer.

DRYER CYCLE GUIDE – AUTOMATIC DRY CYCLES

Not all cycles and settings are available on all models. Both the Normal and Delicate cycles are automatic dry cycles. They give the best drying in the shortest time. They sense moisture in the load or air temperature and shut off when the load reaches the selected dryness level. Drying time varies based on fabric type, load size, and dryness setting. Select either the Normal or Delicate cycle based on the fabrics in your load. If you are unsure of the cycle to select for a load, select the Delicate cycle (lower temperature) rather than the Normal cycle (higher temperature).

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WRINKLE SHIELD™ option (long vent models)
This feature will run after your drying cycle is complete. It periodically starts and stops the dryer, tumbling the load without heat to help avoid wrinkling.

Items to dry:| Cycle:| Available Options:| Cycle Details:
---|---|---|---
Corduroys, work clothes| Normal| None| Medium to large loads of mixed fabrics and items.
Lingerie, blouses, washable knit fabrics| Delicate| None| For gently drying delicate items.

NOTE: If loads do not seem as dry as you would like, select Very Dry next time you dry a similar load. If loads seem drier than you like, select Less Dry next time you dry a similar load.

DRYER CYCLE GUIDE – TIMED DRYING
Not all cycles and settings are available on all models. Will run the dryer for the selected time.

Items to dry:| Cycle:| Temperature:| Available Options:| Cycle Details:
---|---|---|---|---
Rubber, plastic, heat-sensitive fabrics| Air Only| No Heat| Time Adjustment| For airing out, refreshing, and loosening up laundry without heating.
Heavy, bulky, or lightweight items| Timed Dry| High| Time Adjustment| Completes drying if items are still damp.

NOTE: Government energy certifications for this model were based on the Timed Dry cycle with the maximum drying temperature setting. The as-shipped defaults of Normal cycle, Less Dry, and the Wrinkle Shield™ option (when applicable) were not used.

USING YOUR WASHER

WARNING
Fire Hazard
Never place items in the washer that are dampened with gasoline or other flammable fluids. No washer can completely remove oil. Do not dry anything that has ever had any type of oil on it (including cooking oils). Doing so can result in death, explosion, or fire.

Sort and prepare your laundry

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  • Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.
  • Sort items by recommended cycle, water temperature, and colorfastness.
  • Separate heavily soiled items from lightly soiled.
  • Separate delicate items from sturdy fabrics.
  • Do not dry garments if stains remain after washing, because heat can set stains into fabric.
  • Treat stains promptly.
  • Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.
  • Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

  • Use mesh garment bags to help avoid tangling when washing delicate or small items.
  • Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

Add laundry products

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Add a measured amount of HE detergent or single-dose laundry packet into the basket. If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes. IMPORTANT: Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all detergents labeled as High Efficiency are identical in formulation and their ability to reduce suds. For example, natural, organic, or homemade HE detergents may generate a high level of suds. NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use.

Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of the basket. Try mixing different-sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling.

Add liquid chlorine bleach to dispenser (optional)

Do not overfill, dilute, or use more than 1 cup (236 mL). Do not use color- safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

Add fabric softener to dispenser

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Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount MAX FILL of fabric softener based on your load size. Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside of the rim. See max fill line arrows. Do not overfill. Adding Liquid Fabric Softener Manually to Wash Load During the final rinse, wait until the washer has completed filling and press the START/PAUSE button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount. Close the lid and press the START/PAUSE button again to restart the washer. Turn on the machine by pressing Start/Pause button or rotating the Cycle selection knob, LEDs 2, 3, 4 and 5 should all light up. LED 1 will flash and LED 6 will remain off.

Select cycle

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Turn cycle knob to choose your wash cycle. For more information, see the “Washer Cycle Guide.”

Select wash temperature

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Select the desired wash temperature by turning the Wash Temp knob to the desired setting. All rinses are cold.
NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Wash Temp Suggested Fabrics

Hot
Some cold water is added to save energy. This will be cooler than your hot water heater setting.| Whites and pastels, Durable garments, Heavy soils
Warm
Some cold water will be added, so this will be cooler than what your previous washer provided.| Bright colors, Moderate to light soils
Cool
Some warm water may be added to assist in soil removal and to help dissolve detergents. Cool is slightly warmer than cold.| Colors that bleed or fade, Light soils
Cold
This is the temperature from your faucet. Warm water may be added to assist in soil removal and to help dissolve detergents.| Dark colors that bleed or fade, Light soils
Tap Cold
This is the temperature from your faucet.| Dark colors that bleed or fade, Light soils

Select fabric softener (if desired)

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Set this knob to Yes when adding fabric softener to the fabric softener dispenser.

Press START/PAUSE to begin wash cycle

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Press the START/PAUSE button to start the wash cycle. When the cycle has finished, the Done indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and prevent rusting of metal hooks, zippers, and snaps.

Adding garment(s)
If you need to open the lid to add one or two missed garments: Press the START/PAUSE button. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Add garments, close lid, and press the START/PAUSE button again to restart the cycle.
NOTE: Washer will not fill with the lid open.
IMPORTANT: If lid is left open for more than 10 minutes, the water will pump out automatically.

Manual Soak
If you would like to manually soak your garments at any time during the wash portion of the cycle, press the START/ PAUSE button and leave the lid closed. Once your desired soak time has elapsed, press the START/PAUSE button again to continue the cycle. As long as the lid remains closed, your soak time can be longer than 10 minutes. However, if the lid is opened during the soak and remains open for more than 10 minutes, the water will pump out automatically.

USING YOUR DRYER

WARNING
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from dryer. Do not dry anything that has ever had anything flammable on it (even after washing). Failure to follow these instructions can result in death, explosion, or fire.

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the Important Safety Instructions before operating this dryer.
Before using your dryer, wipe the dryer drum with a damp cloth to remove dust from storing and shipping.

Clean the lint screen

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Clean the lint screen before each load. Pull the lint screen straight up. Roll lint off the screen with your fingers. Push the lint screen firmly back into place. Do not rinse or wash screen to remove lint. For additional cleaning information, see “Cleaning the lint screen.”

Load the dryer

Place laundry in the dryer. Close the door.
NOTE: Your model may have a different door than the one shown. Do not tightly pack the dryer; clothes should be able to tumble freely.

WARNING
Fire Hazard
No washer can completely remove oil. Do not dry anything that has ever had any type of oil on it (including cooking oils). Items containing foam, rubber, or plastic must be dried on a clothesline or by using an Air Cycle. Failure to follow these instructions can result in death or fire.

Select cycle

Select the desired cycle for your load. See the “Dryer Cycle Guide” for more information about each cycle.

Normal and Delicate Cycles
You can select a different dryness level, depending on your load, by turning the knob to the desired dryness level. Selecting Very Dry or Less Dry automatically adjusts the dryness level at which the dryer will shut off. Once a dryness level is set, it cannot be changed without stopping the cycle. These automatic dry cycles give the best drying in the shortest time. Drying time varies based on fabric type, load size, and dryness setting.
NOTE: Very Dry removes more load moisture. Less Dry removes less moisture and is used for loads you may want to put on a hanger to complete drying.

Press START button to begin cycle

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Press and hold the START button to begin the cycle. Promptly remove garments after cycle has completed to reduce wrinkling.

ADDITIONAL FEATURES

USING THE DRYING RACK
To obtain a drying rack for your dryer, see the “Accessories” section. Remove and discard any packing material before use. Use the drying rack for items that you do not want to tumble dry, such as sweaters and tennis shoes. When you use the drying rack, the drum continues to turn, but the rack remains stationary. The drying rack is intended for use with the Timed Dry cycles only. The drying rack cannot be used with Automatic Dry cycles.

To use the drying rack:
IMPORTANT: Do not remove the lint screen.

  1. Open dryer door.
  2. Align the two hooks on the front of the drying rack with the holes in the dryer door opening and press down fully into holes. Rest the rear support on the dryer back ledge.
  3. Place wet items on top of the drying rack. Allow space around items for air to circulate. The drying rack does not move, but the drum will rotate. Make sure items do not hang over the edges or between drying rack grille.
  4. Close the door.
  5. Select a Timed Dry/Air Only or Low Temperature cycle. Items containing foam, rubber, or plastic must be dried on a clothesline or by using the Air Only setting.
  6. Start the dryer.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press the START/PAUSE button once. After the cycle has stopped, run a Quick Wash cycle to rinse cleaner from washer.

WASHER/DRYER MAINTENANCE

WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

WASHER CARE
Recommendations to Help Keep Your Washer Clean and Performing at Its Best

  1. Always use High Efficiency detergents and follow the detergent manufacturer’s instructions regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirble odor.
  2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.
  3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top-Loading Washer
Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions provided above and use this recommended monthly cleaning procedure:

Recommended Cycle for Cleaning the Washer
Refer to the “Cycle Guide” for the optimal cycle for cleaning the inside of the washer. Use this cycle with affresh® Washer Cleaner or liquid chlorine bleach as described below.

Begin procedure
Affresh® Washer Cleaner Cycle procedure (Recommended for Best Performance):

  • Open the washer lid and remove any clothing or items.
  • Use an affresh® Machine Cleaning Wipe or a soft, damp cloth or sponge to clean the inside of the door.
  • Place an affesh® Washer Cleaner tablet in the bottom of the washer basket.
  • Do not add any detergent or other chemical to the washer when following this procedure.
  • Close the washer lid.
  • Select the Clean Washer with affresh® cycle.
  • Press and hold START/PAUSE to begin the cycle.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press the START/PAUSE button once. After the cycle has stopped, run a Quick Wash cycle to rinse cleaner from washer.

Chlorine Bleach Procedure (Alternative):

  • Open the washer lid and remove any clothing or items.
  • Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

  • Close the washer lid.
  • Do not add any detergent or other chemical to the washer when following this procedure.
  • Select the Clean Washer with affresh® cycle.
  • Press and hold START/PAUSE to begin the cycle.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press the START/PAUSE button once. After the cycle has stopped, run a Quick Wash cycle to rinse cleaner from washer.

Description of Clean Washer with affresh® Cycle Operation:

  1. The Clean Washer with affresh® cycle will determine whether clothing or other items are in the washer.
  2. If no items are detected in the washer, it will proceed with the cycle.

After the cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the liquid fabric softener dispenser (on some models)

  1. Remove dispenser by grasping top with both hands and squeezing, while pushing upward with thumbs.
  2. Rinse dispenser under warm water or wipe the surfaces with an affresh® Machine Cleaning Wipe or a damp cloth and towel dry either before or after you run the Clean Washer with affresh® cycle. Use an all-purpose surface cleaner, if needed.
  3. Replace the dispenser.

NOTE: To avoid damage to the washer or clothing, do not wash clothes with the liquid fabric softener dispenser removed.

Cleaning the bleach dispenser (on some models)
Wipe the inside of the bleach dispenser with an affresh® Machine Cleaning Wipe or a clean, damp cloth. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer
Use an affresh® Machine Cleaning Wipe or a soft, damp cloth or sponge to wipe away any spills. Use an affresh® Machine Cleaning Wipe or only mild soaps or cleaners when cleaning external washer surfaces.
IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

CLEANING THE WASHER/DRYER LOCATION
Keep washer/dryer area clear and free from items that would block the airflow for proper washer/dryer operation. This includes clearing piles of laundry in front of the washer/dryer.

Warning
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from dryer. Place dryer at least 18 inches (46 cm) above the floor for a garage installation. Failure to do so can result in death, explosion, or fire.

CLEANING THE DRYER INTERIOR
To clean dryer drum

  1. Apply a liquid, nonflammable household cleaner to the stained area of the drum and rub with a soft cloth until stain is removed.
  2. Wipe drum thoroughly with a damp cloth.
  3. Tumble a load of clean cloths or towels to dry the drum.

NOTE: Garments that contain loose dyes, such as denim blue jeans or brightly colored cotton items, may discolor the dryer interior. These stains are not harmful to your dryer and will not stain future loads of clothes. Dry these items inside out to avoid drum staining.

REMOVING ACCUMULATED LINT
From inside the dryer cabinet

Lint should be removed every 2 years, or more often, depending on dryer usage. Cleaning should be done by a qualified service technician.

From the exhaust vent
Lint should be removed every 2 years, or more often, depending on dryer usage.

CLEANING THE LINT SCREEN
Every load cleaning

A screen blocked by lint can increase drying time. The lint screen is located in the door opening of the dryer.

To clean:

  1. Pull the lint screen straight up. Roll lint off the screen with your fingers.Whirlpool-W11691174A-Washer-Dryer-\(38\)Do not rinse or wash the screen to remove lint. Wet lint is hard to remove.
  2. Push the lint screen firmly back into place.

IMPORTANT:

  • Do not run the dryer with the lint screen loose, damaged, blocked, or missing. Doing so can cause overheating and damage to both the dryer and fabrics.
  • If lint falls off the screen into the dryer during removal, check the exhaust hood and remove the lint. See “Venting Requirements” in the Installation Instructions.

As-needed cleaning
Laundry detergent and fabric softener residue can build up on the lint screen. This buildup can cause longer drying times for your clothes, or cause the dryer to stop before your load is completely dry. The screen is probably clogged if lint falls off while the screen is in the dryer. Clean the lint screen with a nylon brush every 6 months, or more frequently, if it becomes clogged due to a residue buildup.

To wash:

  1. Roll lint off the screen with your fingers.
  2. Wet both sides of lint screen with hot water.
  3. Wet a nylon brush with hot water and liquid detergent. Scrub lint screen with the brush to remove residue buildup.
  4. Rinse screen with hot water.
  5. Thoroughly dry lint screen with a clean towel. Reinstall screen in dryer.

CHANGING THE DRUM LIGHT (on some models)

  1. Unplug dryer or disconnect power.
  2. Open the dryer door. Locate the light bulb cover on the back wall of the dryer. Using a Phillips-head screwdriver, remove the screw located in the lower right-hand corner of the cover. Remove the cover.
  3. Turn bulb counterclockwise. Replace the bulb with a 10 W appliance bulb only. Replace the cover and secure with the screw.
  4. Plug into a grounded outlet or reconnect power.

VACATION, STORAGE, AND MOVING CARE
Non-Use or Storage Care

Operate your washer/dryer only when you are at home. If you will be on vacation or not using your washer/dryer for an extended period of time, you should:

  1. Unplug washer/dryer or disconnect power.
  2. Turn off water supply to washer, to avoid flooding due to water pressure surge.
  3. For gas dryers only: Close shut-off valve to gas supply line.
  4. Clean lint screen. See “Cleaning the Lint Screen”.

Moving Care
For power supply cord-connected washer/dryers:

  1. Unplug the power supply cord.
  2. Make sure leveling legs are secure in washer/dryer base.
  3. Continue with “For all washer/dryers” in next column.

WARNING
Electrical Shock Hazard
Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

VACATION, STORAGE, AND MOVING CARE
For direct-wired washer/dryers:

  1. Turn off power at fuse or breaker box.
  2. Disconnect wiring.
  3. Make sure leveling legs are secure in washer/dryer base.
  4. Continue with “For all washer/dryers” below.

For gas washer/dryers:

  1. Unplug or disconnect power to washer/dryer.
  2. Close shut-off valve in gas supply line.
  3. Disconnect gas supply line pipe and remove fittings attached to dryer pipe.
  4. Cap the open fuel supply line.
  5. Make sure leveling legs are secure in washer/dryer base.
  6. Continue with “For all washer/dryers” below.

For all washer/dryers:

  1. Shut off both water faucets. Disconnect and drain water inlet hoses.
  2. If washer/dryer will be moved during freezing weather, follow the “Winter Storage Care” directions before moving.
  3. Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.
  4. Place inlet hoses and drain hose inside washer basket.
  5. Drape power cord over edge and into washer basket.
  6. Place packing tray from original shipping materials back inside washer/dryer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close
    lids/doors and place tape over lids/doors and down front of washer/dryer. Keep lids/doors taped until washer/dryer is placed in new location.

WINTER STORAGE CARE
IMPORTANT:
To avoid damage, install and store washer/dryer where it will not freeze. Because some water may stay in hoses, freezing can damage washer/dryer. If storing or moving during freezing weather, winterize your washer/dryer.

To winterize washer/dryer:

  1. Shut off both water faucets, disconnect and drain water inlet hoses.
  2. Put 1 quart (1 L) of R.V.-type antifreeze in basket and run washer on Quick Wash cycle for about 30 seconds to mix antifreeze and remaining water.
  3. Unplug washer/dryer or disconnect power.

REINSTALLING/USING WASHER/DRYER AGAIN
To reinstall washer/dryer after non-use, vacation, moving, or winter storage:

  1. Refer to Installation Instructions to locate, level, and connect washer/dryer.
  2. Before using again, run washer/dryer through the following recommended procedure:

To use washer/dryer again:

  1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.(continued in next column)

In the U.S.A.
WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

In Canada
WARNING
Electrical Shock Hazard
Plug into a grounded 4 prong outlet. Failure to do so can result in death or electrical shock.

In the U.S.A. and Canada

  1. Plug in washer/dryer or reconnect power.
  2. Run washer through Bulky Items cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use half the manufacturer’s recommended amount of detergent for a medium-size load.

TROUBLESHOOTING – WASHER

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Vibration or Off-Balance
Check the following for proper installation or see the “Using Your Washer” section.| Feet may not be in contact with the floor and locked| Front and rear feet must be in firm contact with floor, and washer/ dryer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet.
Washer/dryer may not be level.| Check floor for flexing or sagging. If flooring is uneven, a 3/4″ (19 mm) piece of plywood under your washer/dryer will reduce sound.
See “Level the Washer/Dryer” in Installation Instructions.
Load could be unbalanced.| Load dry items in loose heaps evenly around basket wall. Adding wet items to washer or adding more water to basket could unbalance washer.
Do not tightly pack. Avoid washing single items.
Use Bulky Items cycle for oversized, non-absorbent items such as jackets and small comforters. See the “Cycle Guide.”
See the “Washer Cycle Guide” and “Using Your Washer” in this Use and Care Guide.
Noises
Clicking or metallic noises| Objects caught in washer drain system.| Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.
Gurgling or humming| Washer may be draining water.| It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the Drain & Spin cycle.
Humming| Load sensing may be occurring.| You may hear the hum of the sensing spins after you have started the washer. This is normal.
Whirring| Basket deceleration may be occurring.| You may hear the whirring sound of the basket decelerating. This is normal.
Water Leaks
Check the following for proper installation:| Washer not level.| Water may splash off basket if washer is not level. Check that load is not unbalanced or tightly packed.
Fill hoses not attached tightly.| Tighten fill-hose connection.
Fill hose washers.| Make sure all four fill hose flat washers are properly seated.
Drain hose connection.| Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.
Do not place tape over drain opening.
Check household plumbing for leaks or clogged sink or drain.| Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets).
Washer not loaded as recommended.| Improper loading can cause basket to be out of alignment and cause water to splash off tub. See “Using Your Washer” for loading instructions.
Washer not performing as expected
Not enough water in washer| Load not completely covered in water.| Use Bulky Items cycle for higher water fill. See the “Cycle Guide” to match your load with the best cycle.
Run Clean Washer with affresh® cycle to optimize the water level and wash performance due to soil buildup in washer basket.
Washer won’t run or fill, washer stops working, or wash light remains on (indicating that the washer was unable to fill appropriately)| Check for proper water supply.| Both hoses must be attached and have water flowing to inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.

In the U.S.A.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

In Canada
WARNING
Electrical Shock Hazard
Plug into a grounded 4 prong outlet. Failure to do so can result in death or electrical shock.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Washer not performing as expected (cont.)
Washer won’t run or fill, washer stops working, or wash light remains on (indicating that the washer was unable to fill appropriately) (cont.)| Check proper electrical supply.| Plug into a grounded outlet or reconnect power.
Normal washer operation.| Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Washer may be tightly packed.| Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not interrupt cycle.
Washer may be tightly packed.| Remove several items and rearrange load evenly in basket. Close lid and press the START/PAUSE button.
Remove several items and rearrange load evenly in basket. Close lid and press the START/PAUSE button.
Do not add more water to the washer.
Washer not draining/ spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within 10 minutes)| Small items may have been caught in pump or between basket and tub, which can slow draining.| Empty pockets and use garment bags for small items.
Used a cycle with a low spin speed.| Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/spin speed for your garment. To remove extra water in the load, select Drain & Spin. Load may need to be rearranged to allow even distribution of the load in the basket.
The washer may be tightly packed or unbalanced.| Tightly packing or unbalanced loads will not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select the Drain & Spin cycle to remove excess water. See “Using Your Washer” for loading recommendations.
Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5″ (114 mm).| Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96″ (2.4 m) above the floor. Remove any clogs from drain hose.
Too much detergent causing suds to slow or stop draining and spinning.| Always measure and follow detergent directions for your load. To remove extra suds, select the Quick Wash cycle. Do not add detergent.
Water level seems too low, or the washer appears to not fill completely| The top of the agitator is much higher than the highest water level.| This is normal and necessary for clothes to move freely.
Clothes not completely covered with water| This washer uses much less water than traditional top-load washers.| Clothes may not be completely covered with water.
---|---|---
Dry spots on load after cycle| This washer uses much less water than traditional top-load washers.| Wash a smaller load, or run the Heavy Duty cycle.
High spin speeds extract more moisture than traditional top-load washers.| The high spin speeds combined with airflow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal.
Washer may be tightly packed.| Use the Bulky Items cycle for a higher water fil. See the “Cycle Guide” to match your load with the best cycle.
Added extra garments to the load after the sensing/fill phase.| Add only one or two additional garments after washer has started.
Incorrect or wrong wash or rinse temperatures| Check for proper water supply.| Check that hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy-saving controlled wash temperatures.| This washer uses cooler wash and rinse water temperatures than your previous washer. This includes cooler hot and warm washes.
Load not rinsed| Check for proper water supply.| Check that hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Not using HE detergent or using too much HE detergent.| The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow detergent directions based on load size and soil level.
Washer not loaded as recommended.| The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load with dry items only.
The washer will not rinse well if tightly packed. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only one or two garments after washer has started.
Residues remaining on the load after washing| Sand, pet hair, lint, remaining detergent, bleach, and other residues may require additional rinsing.| Select the Heavy Duty cycle.
Load is tangling| Washer not loaded as recommended.| See the “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed.
Not cleaning or removing stains| Added more water to washer.| Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move. It is normal for the wash load to be below the water line. Extra water, added manually, results in less effective cleaning.
Washer not loaded as recommended.| Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load with dry items only.
Add only one or two garments after washer has started.
Adding detergent on top of load.| Add detergent, Oxi products, and color-safe bleach to the bottom of the basket before adding the load items.
Not cleaning or removing stains (cont.)| Not using HE detergent or using too much HE detergent.| Not using HE detergent or using too much HE detergent.
---|---|---
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer’s directions based on load size and soil level.
Not using correct cycle for fabric type.| Use a higher soil level cycle option and warmer wash temperature to improve cleaning.
Use Heavy Duty cycle for tough cleaning. See the “Cycle Guide” to match your load with the best cycle.
Not using dispensers.| Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly to load.
Not washing like colors together.| Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer.
Incorrect dispenser operation| Clogged dispenser.| Use only liquid chlorine bleach in the bleach dispenser. Use only fabric softener in the fabric softener dispenser.
Fabric damage| Sharp items were in pockets during wash cycle.| Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.
Strings and straps could have tangled.| Tie all strings and straps before starting wash load.
Items may have been damaged before washing.| Mend rips and broken threads in seams before washing.
Fabric damage can occur if load is tightly packed.| Load garments in loose heaps evenly around the basket wall. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only one or two additional garments after washer is started.
Liquid chlorine bleach may have been added incorrectly.| Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.
Do not place load items on top of bleach dispenser (on some models) when loading and unloading washer.
Garment care instructions may not have been followed.| Always read and follow garment manufacturer’s care label instructions. See the “Cycle Guide” to match your load with the best cycle.
Odors| Monthly maintenance not done as recommended.| See “Washer Care” in “Washer/Dryer Maintenance.”
Unload washer as soon as cycle is complete.
Using too much detergent.| Be sure to measure correctly. Always follow the manufacturer’s directions.
See the “Washer Care” section.
Lid Lock light is flashing| The lid is not closed.| Close the lid. The washer will not start with the lid open.
A cycle was stopped or paused using the Start/Pause button.| The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics.
Lid Lock Fault.| Run TEST #3: Drive.
Wash LED is on| Long Fill Fault.| Refer to “No Fill, Long Fill” in Tech Sheet for information.
Drain/Spin LED is on| Long Drain Fault.| Refer to “Long Drain” in Tech Sheet for information.
Single-dose laundry packet not dissolving| Adding laundry packet incorrectly.| Be sure laundry packet is added to washer basket before adding clothes. Do not add packet to dispenser. Follow the manufacturer’s instructions to avoid damage to your garments.
Washer pumps out water before finishing cycle| Lid is left open for more than 10 minutes.| Make sure lid is closed before starting a cycle and/or during prewash (soak).

TROUBLESHOOTING – DRYER
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Washer not performing as expected (cont.)
Clothes are not drying satisfactorily, drying times are too long| Lint screen clogged with lint.| Lint screen should be cleaned before each load.
Exhaust vent or outside exhaust hood clogged with lint, restricting air movement.| Run the dryer for 5–10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. Make sure vent is not crushed or kinked. See Installation Instructions.
The Air Only cycle has been selected.| Select the correct cycle for the types of garments being dried. See the “Dryer Cycle Guide.”
Load too large and heavy to dry quickly.| Separate the load to tumble freely.
Fabric softener sheets blocking the grille.| Use only one fabric softener sheet, and use it only once.
Exhaust vent not the correct length.| Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. Make sure vent is not crushed or kinked. See Installation Instructions.
Exhaust vent diameter not the correct size.| Use 4″ (102 mm) diameter vent material.
Dryer located in a room with temperature below 45ºF (7ºC).| Proper operation of dryer cycles requires temperatures above 45ºF (7ºC).
Dryer located in a closet without adequate opening.| Closet doors must have ventilation openings at the top and bottom of the door. The front of the dryer requires a minimum of 1″ (25 mm) of airspace, and, for most installations, the rear of the dryer requires 5″ (127 mm). See Installation Instructions.
Dryer will not run| Door not closed completely.| Make sure the dryer door is closed completely.
Start button not pressed firmly or held long enough.| Press and hold the START button until you hear the dryer drum moving.
Household fuse is blown or circuit breaker has tripped.| Electric dryers use two household fuses or circuit breakers. The drum may be turning, but you may not have heat. Replace both fuses or reset the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply.| Electric dryers require 240 V power supply. Check with a qualified electrician.
Wrong type of fuse.| Use a time-delay fuse.
Unusual sounds| Dryer had a period of non-use.| If the dryer hasn’t been used for a while, there may be a thumping sound during the first few minutes of operation.
A coin, button, or paper clip is caught between the drum and front or rear of the dryer.| Check the front and rear edges of the drum for small objects. Clean out pockets before laundering.
It is a gas dryer.| The gas valve clicking is a normal operating sound.
The dryer is not level front to back and side to side.| The dryer may vibrate if not properly installed. See Installation Instructions.
Clothing knotted or balled up.| When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer.
No heat| Household fuse is blown or circuit breaker has tripped.| The drum may be turning, but you may not have heat. Electric dryers use two household fuses or circuit breakers. Replace both fuses or reset the circuit breaker. If the problem continues, call an electrician.
---|---|---
Supply line valve not open.| For gas dryers, the valve is not open on the supply line.
Incorrect power supply.| Electric dryers require 240 V power supply. Check with a qualified electrician.
Cycle time too short| Automatic cycle ending early.| Some models: The load may not be contacting the sensor strips. Level the dryer.
Use Timed Drying for very small loads. Change the Dryness Level setting on the Normal a Increasing or decreasing the Dryness Level setting will change the amount of drying time in a cycle. nd Delicate cycles.
Lint on load| Lint screen clogged.| Lint screen should be cleaned before each load.
Stains on load or drum| Dryer fabric softener not properly used.| Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments.
Drum stains are caused by dyes in clothing (usually blue jeans). These will not transfer to other clothing.
Loads are wrinkled| Load not removed from dryer at the end of the cycle.| Run the Air Only cycle to tumble the load without heat to avoid wrinkling.
Dryer tightly packed.| Dry smaller loads that can tumble freely to reduce the chance of wrinkles forming.
Odors| You have recently been painting, staining, or varnishing in the area where your dryer is located.| Ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing.
The dryer is being used for the first time.| The new electric heating element may have an odor. The odor will be gone after the first cycle.
Load is too hot| Laundry items were removed from the dryer before the end of the cycle.| All cycles are cooled slowly to reduced wrinkling and make it easier to handle. Items removed before the cool down may feel very warm.
A high temperature cycle was used.| Select a lower temperature, and use an automatic drying cycle. These cycles sense the temperature or the moisture level in the load and shut off when the load reaches the selected dryness. This reduces overdrying.
Exhaust vent or outside exhaust hood clogged with lint, restricting air movement.| Run the dryer for 5–10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. Make sure vent is not crushed or kinked. See Installation Instructions.

FAQ

  1. Q: Can I wash water-resistant or water repellant-type clothing in this washer/dryer?
    A: No, it is not recommended to wash water-resistant or water repellant-type clothing in this washer/dryer as it may result in an abnormal vibrating and out-of-balance condition.

  2. Q: Can I use fabric softeners or products to eliminate static in this washer/dryer?
    A: Only use fabric softeners or products to eliminate static if recommended by the manufacturer of the fabric softener or product.

  3. Q: Can I dry articles containing foam rubber or similarly textured rubber-like materials in this dryer?
    A: No, it is not recommended to use heat to dry articles containing foam rubber or similarly textured rubber-like materials in this dryer.

®/™ ©2023 All rights reserved. Used under license in Canada.

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