Seagate Surveillance HDD SkyHawk AI 3.5 Hard Drive User Manual

June 16, 2024
Seagate

Seagate Surveillance HDD SkyHawk AI 3.5 Hard Drive

  • 200931600 Rev. B
  • Gen 4 – March 2021

Document Revision History

Revision Date Pages affected and Description of changes
Rev. A 02/23/2011 Initial release.

Rev. B

| ****

03/23/2011

| 6-7 &12: Revised operating temperature range statements & notes 6 & 8: Updated Sustained Data Rate to 245 MB/s

6 & 18: Updated weight to 720g

8: Updated title – Table 2 DC Power Requirements (5-disk)

© 2021 Seagate Technology LLC. All rights reserved.

Publication number: 200931600, Rev. B March 2021

Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. SkyHawk AI, PowerChoice and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a certification mark of NIST, which does not imply product endorsement by NIST, the U.S., or Canadian governments. All other trademarks or registered trademarks are the property of their respective owners.

No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.

Call 877-PUB-TEK1 (877-782-8351) to request permission.

When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on the operating environment and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for more information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.

Seagate® Technology Support Services

Introduction

This manual describes the functional, mechanical and interface specifications for the following: Seagate® SkyHawk® AI Serial ATA model drives:

  • 5xxE Standard models: ST8000VE001

These drives provide the following key features:

  • 7200 RPM spindle speed.
  • Full-track multiple-sector transfer capability without local processor intervention.
  • High instantaneous (burst) data-transfer rates (up to 600MB per second).
  • Native Command Queuing with command ordering to increase performance in demanding applications.
  • Perpendicular recording technology provides the drives with increased areal density.
  • PowerChoice™ for selectable power savings
  • SeaTools™ diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
  • State-of-the-art cache and on-the-fly error correction algorithms.
  • Support for S.M.A.R.T. drive monitoring and reporting.
  • Supports latching SATA cables and connectors.
  • Tarnish-resistant components to help protect the drive from environmental elements, increasing field reliability.
  • Worldwide Name (WWN) capability uniquely identifies the drive.

Note: Seagate recommends validating the configuration with the selected HBA/RAID controller manufacturer to ensure use of full capacity is supported.

About the Serial ATA interface

The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include:

  • Easy installation and configuration with true plug-and-play connectivity.
    • It is not necessary to set any jumpers or other configuration options.
  • Thinner and more flexible cabling for improved enclosure airflow and ease of installation.
  • Scalability to higher performance levels.

In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial ATA was designed to allow users to install a Serial ATA host adapter and Serial ATA disk drive in the current system and expect all of the existing applications to work as normal.

The Serial ATA interface connects each disk drive in a point-to-point configuration with the Serial ATA host adapter. There is no master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.

Note

  • The host adapter may, optionally, emulate a master/slave environment to host software where two devices on separate Serial ATA ports are represented to host software as Device 0 (master) and Device 1 (slave) accessed at the same set of host bus addresses.
  • A host adapter that emulates a master/slave environment manages two sets of shadow registers. This is not a typical Serial ATA environment.

The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets, and interrupts are all emulated.

The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as th e Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional information about how Serial ATA emulates parallel ATA, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification. The specification can be downloaded fr om www.serialata.org.

Drive specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive models:

  • 5xxE Standard models: ST8000VE001

Specification summary tables

The specifications listed in the following tables are for quick reference. For details on specification measurement or definition, see the appropriate section of this manual.

Table 1 Drive specifications summary

Drive specification ST8000VE001
Formatted (512 bytes/sector)# 8TB
Guaranteed sectors (see Section 2.2)
Heads 10
Disks 5
Bytes per logical sector 512
Bytes per physical sector 4096
Recording density, KBPI (Kb/in max) 2509
Track density, KTPI (ktracks/in, 0 skew) 371
Areal density, (Gb/in2, @ 0 skew mid-disk) 930
Spindle speed (RPM) 7200
Internal data transfer rate (Mb/s max) 2850
Sustained data transfer rate OD (MiB/s max) 234 (245 MB/s max)
I/O data-transfer rate (MB/s max) 600

__

ATA data-transfer modes supported

| PIO modes 0–4 Multiword DMA modes 0–2

Ultra DMA modes 0–6

Cache buffer| 256MB (262,144KB)
Weight: (maximum)| 720g (1.587 lb)
Average latency| 4.16ms
Power-on to ready (sec) (typ/max)| 23/30
Standby to ready (sec) (typ/max)| 23/30
Startup current (typical) 12V (peak)| 2.0A
Voltage tolerance (including noise)| 5V ±5%

12V ±10%

Non-Operating temperature| –40° to 70°C (Ambient Temperature, see sections 2.6and 2.11)
Operating ambient temperature (min °C) | 0°C (Ambient)
Operating temperature (max °C)
| 65°C (Drive Reported Temperature) †
Temperature gradient (°C per hour max)| 20°C (operating) 20°C (nonoperating)
Relative humidity *****| 5% to 95% (operating)

5% to 95% (nonoperating)

Relative humidity gradient| 20% per hour max
Altitude, operating| –304.8 m to 3,048 m

(–1000 ft to 10,000+ ft)

Drive specification ST8000VE001
Altitude, nonoperating (below mean sea level, max) –304.8 m to 12,192 m

(–1000 ft to 40,000+ ft)

Operational Shock (max at 2 ms – typical)| Read 70 Gs / Write 40 Gs
Non-Operational Shock (max at 2 ms – typical)| 300 Gs
__

Vibration, operating

| 5–22 Hz:      0.25 Gs, Limited displacement

22–350 Hz:    0.50 Gs

350–500 Hz:  0.25 Gs

Operation Rotational vibration| 20–1500Hz: 12.5 rads/s²
Vibration, nonoperating| 10–500 Hz:    5.0 Grms ref
Drive acoustics, sound power (bels)| __

2.8 (typical)

3.0    (max)

During periods of drive idle, some offline activity may occur according to the SMART specification, which may increase acoustic and power to operational levels .

__

Idle

Performance seek| 3.2 (typical)

3.4    (max)

Nonrecoverable read errors| 1 sector per 1015 bits read
Annualized Failure Rate (AFR) ***| 0.44% based on 8760 POH
__**

Maximum Rated Workload *****

| Maximum rate of <550TB/year

Workloads exceeding the annualized rate may degrade the drive MTBF and impact product reliability. The Annualized Workload Rate is in units of TB per year, or TB per 8760 power on hours. Workload Rate = TB transferred * (8760 / recorded power on hours).

__

Warranty

| To determine the warranty for a specific drive, use a web browser to access the following web page: www.seagate.com/support/warranty-and- replacements/.

From this page, click on the “Is my Drive under Warranty” link. The following are required to be provided: the drive serial number, model number (or part number) and country of purchase.The system will display the warranty information for the drive.

Load-unload cycles (command controlled)| 300,000
Supports Hotplug operation per Serial ATA Revision 3.3 specification| Yes

  • One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

    • See Section 2.11, “Reliability” for rated MTBF device operating condition requirements.
  • † Seagate does not recommend operating at sustained extreme temperatures.
  • Operating at higher temperatures will reduce useful life of the product.
Formatted capacity

ST models| **Formatted capacity*| Guaranteed sectors| Bytes per logical sector**
---|---|---|---
ST8000VE001| 8TB| 15,628,053,168| 512

  • One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

LBA mode

  • When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above.
  • See Section 4.3.1, “Identify Device command” (words 60-61 and 100-103) for additional information about 48-bit addressing support of drives with capacities over 137GB.

Recording and interface technology

Interface Serial ATA (SATA)
Recording method Perpendicular
Recording density, KBPI (Kb/in max) 2509
Track density, KTPI (ktracks/in, 0 Skew) 371
Areal density (Gb/in2, @ 0 skew mid-disk) 930
Spindle speed (RPM) (± 0.2%) 7200
Internal data transfer rate (Mb/s max) 2850
Sustained data transfer rate (MiB/s max) 234 (245 MB/s max)
I/O data-transfer rate (MB/s max) 600 (Ultra DMA mode 5)

Start/stop times

Power-on to Ready (sec) (typ/max) 23/30
Standby to Ready (sec) (typ/max) 23/30
Ready to spindle stop (sec) (max) 23

Power specifications

The drive receives DC power (+5V or +12V) through a native SATA power connector. See Figure 3 on page 17.

Power consumption

Power requirements for the drives are listed in Table 2. Typical power measurements are based on an average of drives tested, under nominal conditions, using 5.0V and 12.0V input voltage at 25°C ambient temperature.

Table 2 DC Power Requirements (5-disk)

Power Dissipation| Avg (25°C) (Watts)| Avg 5V typical (Amps)| Avg 12V typical (Amps)
---|---|---|---
Spinup (max)| | | 2.0A
Idle1| 7.76| 0.325| 0.512
Operating *****| 10.09| 0.542| 0.5144
Standby| 0.96| 0.185| 0.003
Sleep| 0.96| 0.185| 0.003

  1. During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.
  2. Based on IDEMA 3 Stream workload

Typical current profiles

Seagate-Surveillance-HDD-SkyHawk-AI-3-5-Hard-graph

Figure 1. 8TB Typical 12V startup and operation current profile

Conducted noise

Input noise ripple is measured at the host system power supply across an equivalent 80-ohm resistive load on the +12 V line or an equivalent 15-ohm resistive load on the +5V line.

  • Using 12V power, the drive is expected to operate with a maximum of 120mV peak-to-peak square-wave injected noise at up to 10MHz.
  • Using 5V power, the drive is expected to operate with a maximum of 100mV peak-to-peak square-wave injected noise at up to 10MHz.

Note: Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write current.

  • Voltage tolerance Voltage tolerance (including noise): 5V ± 5% 12V ± 10%

Extended Power Conditions – PowerChoice™

Utilizing the load/unload architecture a programmable power management interface is provided to tailor systems for reduced power consumption and performance requirements.

The table below lists the supported power conditions available in PowerChoice. Power conditions are ordered from highest power consumption (and shortest recovery time) to lowest power consumption (and longest recovery time) as follows: Idle_a power >= Idle_b power >= Idle_c power >= Standby_z power. The further users go down in the table, the more power savings are actualized. For example, Idle_b results in greater power savings than the Idle_a power condition. Standby results in the greatest power savings.

Power Condition Name Power Condition ID Description
Idle_a 81H Reduced electronics
Idle_b 82H Heads unloaded. Disks spinning at full RPM
Idle_c 83H Heads unloaded. Disks spinning at reduced RPM
Standby_z 00H Heads unloaded. The motor stopped (disks not spinning)

Each power condition has a set of current, saved and default settings. Default settings are not modifiable. Default and saved settings persist across power- on resets. The current settings do not persist across power-on resets. At the time of manufacture, the default, saved and current settings are in the Power Conditions log match.
PowerChoice is invoked using one of two methods

• Automatic power transitions which are triggered by the expiration of individual power condition timers. These timer values may be customized and enabled using the Extended Power Conditions (EPC) feature set using the standardized Set Features command interface.
• Immediate host-commanded power transitions may be initiated using an EPC Set Features “Go to Power Condition” subcommand to enter any supported power condition. Legacy power commands Standby Immediate and Idle Immediate also provide a method to directly transition the drive into supported power conditions.

PowerChoice exits power-saving states under the following conditions

  • Any command that requires the drive to enter the PM0: Active state (media access)
  • Power on reset

PowerChoice provides the following reporting methods for tracking purposes

  • Check Power Mode Command
    • Reports the current power state of the drive
  • Identify Device Command
    • EPC Feature set supported flag
    • EPC Feature enabled flag is set if at least one Idle power condition timer is enabled
  • Power Condition Log reports the following for each power condition
    • Nominal recovery time from the power condition to active
    • If the power condition is Supported, Changeable, and Savable
    • Default enabled state, and timer value
    • Saved enabled state, and timer value
    • Current enabled state, and timer value
  • S.M.A.R.T. Read Data Reports
    • Attribute 192 – Emergency Retract Count
    • Attribute 193 – Load/Unload Cycle Count

PowerChoice Manufacture Default Power Condition Timer Values

Default power condition timer values have been established to assure product reliability and data integrity. A minimum timer value threshold of two minutes ensures the appropriate amount of background drive maintenance activities occur. Attempting to set a timer values less than the specified minimum timer value threshold will result in an aborted EPC “Set Power Condition Timer” subcommand.

Power Condition Name Manufacturer Default Timer Values
Idle_a 100 msec
Idle_b 2 min
Idle_c 4 min
Standby_z 15 min

Setting power condition timer values less than the manufacturer-specified defaults or issuing the EPC “Go to Power Condition ” subcommand at a rate exceeding the default timers may limit this product’s reliability and data integrity.

PowerChoice Supported Extended Power Condition Feature Subcommands

EPC Subcommand Description
00H Restore Power Condition Settings
01H Go to Power Condition
02H Set Power Condition Timer
03H Set Power Condition State
04H Enable EPC Feature Set
05H Disable EPC Feature Set

PowerChoice Supported Extended Power Condition Identifiers

Power Condition Identifiers Power Condition Name
00H Standby_z
01 – 80H Reserved
81H Idle_a
82H Idle_b
83H Idle_c
84 – FEH Reserved
FFH All EPC Power Conditions

Environmental limits

Temperature and humidity values experienced by the drive must be such that condensation does not occur on any drive part. Altitude and atmospheric pressure specifications are referenced to a standard day at 58.7°F (14.8°C).

Caution

  • To maintain optimal performance drives should be run at nominal drive temperatures and humidity. Seagate does not recommend operating at sustained extreme temperatures.
  • Operating at higher temperatures will reduce useful life of the product
  • See Section 2.11, “Reliability” for rated MTBF device operating condition requirements.
Temperature

Operating

  • 32°F to 149°F (0°C ambient to 65°C drive reported) temperature range with a maximum temperature gradient of 36°F (20°C) per hour.
  • The maximum allowable drive reported temperature is 149°F (65°C).

Air flow may be required to achieve consistent nominal drive temperature values (see Section 3.4). To confirm that the required cooling is provided for the electronics and HDA, place the drive in its final mechanical configuration, and perform random write/read operations. After the temperatures stabilize, monitor the current drive temperature using the SMART temperature attribute 194 or Device Statistics log 04h page 5.

Non-operating

– 40° to 158°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This specification assumes that the drive is packaged in the shipping container designed by Seagate for use with drive.

Figure 2. Location of the HDA temperature check point

Note: Image is for reference only, may not represent actual drive

Humidity

The values below assume that no condensation on the drive occurs. Maximum wet bulb temperature is 84.2°F (29°C).

Relative humidity

Operating:| 5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.
---|---
Non-operating:| 5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.

Effective Altitude (sea level)

Operating: –304.8 m to 3048 m (–1000 ft. to 10,000+ ft.)
Non-operating: –304.8 m to 12,192 m (–1000 ft. to 40,000+ ft.)

Shock and Vibration

  • Shock and Vibration
    Shock and vibration measurements specified in this document are made directly on the drive itself and applied in the X, Y, and Z axis at the driv e mounting point locations.
    Shock

    • Operating
      The drive will operate without error while subjected to intermittent shock pulses not exceeding 70 Gs (read) and 40 Gs (write) at a maximum duration of 2ms.

    • Non-operating
      The drive will operate without non-recoverable errors after being subjected to shock pulses not exceeding 300g at a maximum duration of 2ms.

  • Vibration

    • a. Linear Random Operating Vibration: The drive will operate without non-recoverable errors while being subjected to the random power spectral density noise specified below. ****
    • b. Random Rotary Operating Vibration: The drive will exhibit greater than 90% throughput for sequential and random write operations while subjected to the shape d random power spectral density noise specified below.
    • c. Linear Random Non-Operating Vibration: The drive will not incur physical damage or have non-recoverable errors after being subjected to the power spectral density noise specified below.

Acoustics

Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All measurements are consistent with ISO document 7779. Sound power measurements are taken under essentially free-field conditions over a reflecting plane. For al l tests, the drive is oriented with the cover facing upward.)

Table 3 Fluid Dynamic Bearing (FDB) motor acoustics

| **Idle*| Performance seek**
---|---|---
All models| 2.8 bels (typ)

3.0 bels (max)

| 3.2 bels (typ)

3.4 bels (max)

*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.

Test for Prominent Discrete Tones (PDTs)

Seagate follows the ECMA-74 standards for the measurement and identification of PDTs. An exception to this process is the use of th e absolute threshold of hearing. Seagate uses this threshold curve (originated in ISO 389-7) to discern tone audibility and to compensate for the inaudible components of sound prior to computation of tone ratios according to Annex D of the ECMA-74 standards.

Electromagnetic immunity

When properly installed in a representative host system, the drive operates without errors or degradation in performance when subjected to the radio frequency (RF) environments defined in the following table:

Table 4 Radiofrequency environments

Test Description Performance level Reference standard
Electrostatic discharge Contact, HCP, VCP: ± 4 kV; Air: ± 8 kV B EN

61000-4-2: 95
__

Radiated RF immunity

| 80 to 1000 MHz, 3 V/m,

80% AM with 1 kHz sine

900 MHz, 3 V/m, 50% pulse modulation @ 200 Hz

| __

A

| EN 61000-4-3: 96

ENV 50204: 95

Electrical fast transient| ± 1 kV on AC mains, ± 0.5 kV on external I/O| B| EN 61000-4-4: 95
Surge immunity| ± 1 kV differential, ± 2 kV common, AC mains| B| EN 61000-4-5: 95
Conducted RF immunity| 150 kHz to 80 MHz, 3 Vrms, 80% AM with 1 kHz sine| A| EN 61000-4-6: 97
__

Voltage dips, interrupts

| 0% open, 5 seconds

0% short, 5 seconds

40%, 0.10 seconds

70%, 0.01 seconds

| C C C B| __

EN 61000-4-11: 94

Reliability

Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)

The production disk drive shall achieve an annualized failure-rate of 0.44% (MTBF of 2,000,000 hours) over a 5 year service life when used in Surveillance Storage field conditions as limited by the following:

  • 8760 power-on hours per year.
  • HDA temperature as reported by the drive <= 40°C
  • Ambient wet bulb temp <= 26°C
  • Typical workload
  • The AFR (MTBF) is a population statistic not relevant to individual units
  • ANSI/ISA S71.04-2013 G2 classification levels and dust contamination to ISO 14644-1 Class 8 standards (as measured at the device)

The MTBF specification for the drive assumes the operating environment is designed to maintain nominal drive temperature an d humidity. Occasional excursions in operating conditions between the rated MTBF conditions and the maximum drive operatin g conditions may occur without significant impact to the rated MTBF.

However continual or sustained operation beyond the rated MTBF conditions will degrade the drive MTBF and reduce product reliability.

Nonrecoverable read errors 1 per 1015 bits read, max
Load unload cycles (command controlled) 300,000 cycles

Maximum Rated Workload

| Maximum rate of <550TB/year

Workloads exceeding the annualized rate may degrade the drive MTBF and impact product reliability. The Annualized Workload Rate is in units of TB per year, or TB per 8760 power on hours. Workload Rate = TB transferred * (8760 / recorded power on hours).

Warranty

| To determine the warranty for a specific drive, use a web browser to access the following web page: www.seagate.com/support/warranty-and- replacements/.

From this page, click on the “Is my Drive under Warranty” link. The following are required to be provided: the drive serial number, model number (or part number) and country of purchase. The system will display the warranty information for the drive.

Preventive maintenance| None required.

HDD and SSD Regulatory Compliance and Safety

For the latest regulatory and compliance information see: www.seagate.com/support/ scroll down the page to the Compliance, Safety and Disposal Guide link.

Regulatory Models

The following regulatory model number represents all features and configurations within the series:

  • Regulatory Model Numbers: STL010

Corrosive environment

Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years of exposure to light industrial environments containing sulphurous gases, chlorine and nitric oxide, classes G and H per ASTM B845. However, this accelerated testing cannot duplicate every potential application environment.

Users should use caution when exposing any electronic components to uncontrolled chemical pollutants and corrosive chemicals as electronic drive component reliability can be affected by the installation environment. The silver, copper, nickel and gold films used in hard disk drives are especially sensitive to the presence of sulphide, chloride, and nitrate contaminants. Sulfur is found to be the most damaging. Materials used in cabinet fabrication, such as vulcanized rubber, that can outgas corrosive compounds should be minimized or eliminated. The useful life of any electronic equipment may be extended by replacing materials near circuitry with sulfide-free alternatives.

Seagate recommends that data centres be kept clean by monitoring and controlling dust and gaseous contamination. Gaseous contamination should be within ANSI/ISA S71.04-2013 G2 classification levels (as measured on copper and silver coupons), and dust contamination to ISO 14644-1 Class 8 standards, and MTBF rated conditions as defined in the Annualized Failure Rate (AFR) an d Mean Time Between Failure (MTBF) section.

Reference documents

  • Supported standards: Serial ATA Revision 3.3 specification
  • ANSI Documents
    • SFF-83013.5” Drive Form Factor with Serial Connector
    • INCITS 522-2014SCSI Protocol Layer-4 (SPL-4) Rev. 08
  • Specification for Acoustic Test Requirement and Procedures: Seagate part number: 30553-001

Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in the purchase contract, Seagat e warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applicable specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility i n accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. Fo r more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on the purchase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. Users ca n also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

  • When transporting or shipping a drive, use only a Seagate-approved container. Keep the original box. Seagate approved container s are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.
  • Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit. Contact th e authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Storage

Maximum storage periods are 180 days within original unopened Seagate shipping package or 60 days unpackaged within the defined non-operating limits (refer to environmental section in this manual). Storage can be extended to 1 year packaged o r unpackaged under optimal environmental conditions (25°C, <40% relative humidity non-condensing, and non-corrosiv e environment). During any storage period the drive non-operational temperature, humidity, wet bulb, atmospheric conditions, shock, vibration, magnetic and electrical field specifications should be followed.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

Configuring and mounting the drive

This section contains the specifications and instructions for configuring and mounting the drive.

Handling and static-discharge precautions

After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge (ESD) hazards. Observe the following standard handling and static-discharge precautions:

Caution

  • Before handling the drive, put on a grounded wrist strap, or ground oneself frequently by touching the metal chassis of a computer that is plugged into a grounded outlet. Wear a grounded wrist strap throughout the entire installation procedure.
  • Handle the drive by its edges or frame only.
  • The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.
  • Always rest the drive on a padded, antistatic surface until mounting it in the computer.
  • Do not touch the connector pins or the printed circuit board.
  • Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids the warranty. Some factory-installed labels contain information needed to service the drive. Other labels are used to seal out dirt and contamination.
Configuring the drive

Each drive on the Serial ATA interface connects point-to-point with the Serial ATA host adapter. There is no master/slave relationship because each drive is considered a master in a point-to-point relationship. If two drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. Both drives behave as if they are Device 0 (master) devices.

Serial ATA cables and connectors

  • The Serial ATA interface cable consists of four conductors in two differential pairs, plus three ground connections. The cable size may be 30 to 26 AWG with a maximum length of one meter (39.37 in). Se e Table 5 for connector pin definitions. Either end of the SATA signal cable can be attached to the driv e or host.
  • For direct backplane connection, the drive connectors are inserted directly into the host receptacle. The drive and the host receptacle incorporate features that enable the direct connection to be ho t pluggable and blind mateable.
  • For installations which require cables, users can connect the drive as illustrated in Figure 3.

Each cable is keyed to ensure correct orientation. SkyHawk AI Serial ATA drives support latching SATA connectors.

Drive mounting

Users can mount the drive in any orientation using four screws in the side- mounting holes or four screws in the bottom-mounting holes. See Figure 4 and Figure 5 for drive mounting dimensions.

Follow these important mounting precautions when mounting the drive:

  • Allow a minimum clearance of 0.030 in (0.76mm) around the entire perimeter of the drive for cooling.
  • Use only 6-32 UNC mounting screws.
  • The screws should be inserted no more than 0.140 in (3.56mm) into the bottom or side mounting holes.
  • Do not overtighten the mounting screws (maximum torque: 6 in-lb).

Mechanical specifications

Refer to Figure 4 and Figure 5 for detailed mounting configuration dimensions. See Section 3.4, “Drive mounting.”

Weight: 8TB models 1.587 lb 720g

Note: These dimensions conform to the Small Form Factor Standard documented in SFF-8301 and SFF-8323, found at www.sffcommittee.org

Figure 4. Mounting configuration dimensions 8TB models (Option 1)

Seagate-Surveillance-HDD-SkyHawk-AI-3-5-Mounting-configuration-dimensions-
8TB-models \(1\)

Note: The image is for mechanical dimension reference only and may not represent the actual drive.

Figure 5. Mounting configuration dimensions 8TB models (Option 2 )Seagate-Surveillance-HDD-SkyHawk-AI-3-5-Mounting-configuration-
dimensions-8TB-models \(2\)

Note: The image is for mechanical dimension reference only and may not represent the actual drive.

Serial ATA (SATA) interface

  • These drives use the industry-standard Serial ATA interface that supports FIS data transfers. It supports ATA programmed input/output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–6.
  • For detailed information about the Serial ATA interface, refer to the “Serial ATA: High-Speed Serialized AT Attachment” specification.

Hot-Plug compatibility

SkyHawk AI Serial ATA drives incorporate connectors that enable users to hot plug these drives by the Serial ATA Revision 3.2 specification. This specification can be downloaded from www.serialata.org.

Caution: The drive motor must come to a complete stop (Ready to spindle stop time indicated in Section 2.4) before changing the plane of operation. This time is required to ensure data integrity.

Serial ATA device plug connector pin definitions

Table 5 summarizes the signals on the Serial ATA interface and power connectors. Table 5 Serial ATA connector pin definitions

Segment Pin Function Definition

__

__

__

Signal

| S1| Ground| 2nd mate
S2| A+| Differential signal pair A from Phy
S3| A-
S4| Ground| 2nd mate
S5| B-| Differential signal pair B from Phy
S6| B+
S7| Ground| 2nd mate
Key and spacing separate signal and power segments
__

__

__

__

__

__

__

__

Power

| P1| V33| 3.3V power
P2| V33| 3.3V power
P3| V33| 3.3V power, pre-charge, 2nd mate
P4| Ground| 1st mate
P5| Ground| 2nd mate
P6| Ground| 2nd mate
P7| V5| 5V power, pre-charge, 2nd mate
P8| V5| 5V power
P9| V5| 5V power
P10| Ground| 2nd mate
P11| Ground or LED signal| If grounded, drive does not use deferred spin
P12| Ground| 1st mate.
P13| V12| 12V power, pre-charge, 2nd mate
P14| V12| 12V power
P15| V12| 12V power

Notes:

  1. All pins are in a single row, with a 1.27mm (0.050”) pitch.
  2. The comments on the mating sequence apply to the case of backplane blindmate connector only. In this case, the mating sequences are:
    • the ground pins P4 and P12.
    • the pre-charge power pins and the other ground pins.
    • the signal pins and the rest of the power pins.
  3. There are three power pins for each voltage. One pin from each voltage is used for pre-charge when installed in a blind-mate backplane config-uration.
  4. All used voltage pins (Vx) must be terminated.

Supported ATA commands

The following table lists Serial ATA standard commands that the drive supports. For a detailed description of the ATA commands , refer to the Serial ATA: High Speed Serialized AT Attachment specification. See “S.M.A.R.T. commands” on page 27 for details an d subcommands used in the S.M.A.R.T. implementation.

Table 6 Supported ATA commands

Command name Command code (in hex)
Accessible Max Address Configuration
Get Native Max Address Ext 78H / 0000H
Set Accessible Max Address Ext 78H / 0001H
Freeze Accessible Max Address Ext 78H / 0002H
Check Power Mode E5H
Download Microcode 92H
Execute Device Diagnostics 90H
Flush Cache E7H
Flush Cache Extended EAH
Identify Device ECH
Idle E3H
Idle Immediate E1H
NoP 00H
Read Buffer E4H
Read Buffer DMA E9H
Read DMA C8H
Read DMA Extended 25H
Read FPDMA Queued 60H
Read Log DMA Ext 47H
Read Log Ext 2FH
Read Multiple C4H
Read Multiple Extended 29H
Read Sectors 20H
Read Sectors Extended 24H
Read Sectors Without Retries 21H
Read Verify Sectors 40H
Read Verify Sectors Extended 42H
Read Verify Sectors Without Retries 41H
Request Sense Data Ext 0BH
Sanitize Device – Overwrite Ext B4H / 0014H
Sanitize Device – Freeze Lock Ext B4H / 0020H
Sanitize Device – Status Ext B4H / 0000H
Security Disable Password F6H
Security Erase Prepare F3H
Security Erase Unit F4H
Security Freeze F5H
Security Set Password F1H
Security Unlock F2H
Command name Command code (in hex)
--- ---
Seek 70H
Set Date & Time Ext 77H
Set Features EFH
Set Multiple Mode C6H
Sleep E6H
S.M.A.R.T. Disable Operations B0H / D9H
S.M.A.R.T. Enable/Disable Autosave B0H / D2H
S.M.A.R.T. Enable Operations B0H / D8H
S.M.A.R.T. Execute Offline B0H / D4H
S.M.A.R.T. Read Attribute Thresholds B0H / D1H
S.M.A.R.T. Read Data B0H / D0H
S.M.A.R.T. Read Log Sector B0H / D5H
S.M.A.R.T. Return Status B0H / DAH
S.M.A.R.T. Save Attribute Values B0H / D3H
S.M.A.R.T. Write Log Sector B0H / D6H
Standby E2H
Standby Immediate E0H
Trusted Send 5EH (SED drives only)
Trusted Send DMA 5FH (SED drives only)
Trusted Receive 5CH (SED drives only)
Trusted Receive DMA 5DH (SED drives only)
Write Buffer E8H
Write Buffer DMA EBH
Write DMA CAH
Write DMA Extended 35H
Write DMA FUA Extended 3DH
Write FPDMA Queued 61H
Write Log DMA Ext 57H
Write Log Extended 3FH
Write Multiple C5H
Write Multiple Extended 39H
Write Multiple FUA Extended CEH
Write Sectors 30H
Write Sectors Without Retries 31H
Write Sectors Extended 34H
Write Uncorrectable 45H

Identify Device command

The Identify Device command (command code ECH) transfers information about the drive to the host following power up. The data is organized as a single 512-byte block of data, whose contents are shown in Table 6 on page 21. All reserved bits or words should be set to zero. Parameters listed with an “x” are drive-specific or  vary with the state of the drive. See Section 2.0 on page 6 for default parameter settings.

The following commands contain drive-specific features that may not be included in the Serial ATA specification.

Word Description Value

0

| Configuration information:

•   Bit 15: 0 = ATA; 1 = ATAPI

•   Bit 7: removable media

•   Bit 6: removable controller

•   Bit 0: reserved

|

0C5AH

1| Number of logical cylinders| 16,383
2| ATA-reserved| 0000H
3| Number of logical heads| 16
4| Retired| 0000H
5| Retired| 0000H
6| Number of logical sectors per logical track: 63| 003FH
7–9| Retired| 0000H
10–19| Serial number: (20 ASCII characters, 0000H = none)| ASCII
20-21| Retired| 0000H
22| Obsolete| 0000H
23–26| Firmware revision (8 ASCII character string, padded with blanks to end of string)| x.xx
27–46| Drive model number: (40 ASCII characters, padded with blanks to end of string)|
47| (Bits 7–0) Maximum sectors per interrupt on Read multiple and Write multiple (16)| 8010H
48| Trusted computing feature set options| 4000H
49| Standard Standby timer, IORDY supported and may be disabled| 2F00H
50| ATA-reserved| 0000H
51| PIO data-transfer cycle timing mode| 0200H
52| Retired| 0200H
53| Words 54–58, 64–70 and 88 are valid| 0007H
54-58| Obsolete| xxxx H
59| Number of sectors transferred during a Read Multiple or Write Multiple command| xxxx H

60–61

| Total number of user-addressable LBA sectors available (see Section 2.2for related information)

*Note: The maximum value allowed in this field is: 0FFFFFFFh (268,435,455 sectors, 137GB). Drives with capacities over 137GB will have 0FFFFFFFh in this field and the actual number of user-addressable LBAs specified in words 100-103. This is required for drives that support the 48-bit addressing feature.

|

0FFFFFFFh*

62| Retired| 0000H
63| Multiword DMA active and modes supported (see note following this table)| x4 07H
64| Advanced PIO modes supported (modes 3 and 4 supported)| 0003H
65| Minimum multiword DMA transfer cycle time per word (120 ns)| 0078H
66| Recommended multiword DMA transfer cycle time per word (120 ns)| 0078H
67| Minimum PIO cycle time without IORDY flow control (120 ns)| 0078H
Word| Description| Value
---|---|---
68| Minimum PIO cycle time with IORDY flow control (120 ns)| 0078H
69| Additional supported| 00008H
70–74| ATA-reserved| 0000H
75| Queue depth| 001FH
76| Serial ATA capabilities| 8D0EH
77| Reserved for future Serial ATA definition| xxxxH
78| Serial ATA features supported| xxxxH
79| Serial ATA features enabled| xxxxH
80| Major version number| 0FE0H
81| Minor version number| FFFFH
82| Command sets supported| 306BH
83| Command sets supported| 7561H
84| Command sets support extension (see note following this table)| 6173H
85| Command sets enabled| 3069H
86| Command sets enabled| B441H
87| Command sets enable extension| 6173H
88| Ultra DMA support and current mode (see note following this table)| 007FH
89| Security erase time| xxxx H
90| Enhanced security erase time| xxxx H
92| Master password revision code| FFFEH
93| Hardware reset value| xxxx H
94| Obsolete| 0000H
95| Stream Minimum Request Size| 0x1000H
96| Streaming Transfer Time| 0x0000H
97| Streaming Access Latency| 0x0000H
98-99| Streaming Performance Granularity| 0x0000 2710H

100–103

| Total number of user-addressable LBA sectors available (see Section 2.2for related infor- mation). These words are required for drives that support the 48-bit addressing feature. Maximum value: 0000FFFFFFFFFFFFh.|

8TB 5xx models = 15,628,053,168

104–105| ATA-reserved| 0000H
106| Physical/Logical sector size| 6003H
107| ATA-reserved| 0000H
108–111| The mandatory value of the world wide name (WWN) for the drive.

NOTE: This field is valid if word 84, bit 8 is set to 1 indicating 64-bit WWN support.

| Each drive will have a unique value.
112–118| ATA-reserved| 0000H
119| Commands and feature sets supported| 43DEH
120| Commands and feature sets supported or enabled| 409CH
121-127| ATA-reserved| 0000H
128| Security status| 0021H
129–159| Seagate-reserved| xxxx H
160–205| ATA-reserved| 0000H
Word| Description| Value
---|---|---

206

| SCT Command Transport command set.

If bit 0 is set to one, then the device supports SCT Command Transport. Bits 7:2 indicate individual SCT feature support.

|

xxBDH

207-254| ATA-reserved| 0000H
255| Integrity word| xxA5H

Note: See the bit descriptions below for words 63, 84, and 88 of the Identify Drive data.

Description (if bit is set to 1)

| Bit| Word 63
| 0| Multiword DMA mode 0 is supported.
| 1| Multiword DMA mode 1 is supported.
| 2| Multiword DMA mode 2 is supported.
| 8| Multiword DMA mode 0 is currently active.
| 9| Multiword DMA mode 1 is currently active.
| 10| Multiword DMA mode 2 is currently active.
| Bit| Word 84
| 0| SMART error logging is supported.
| 1| SMART self-test is supported.
| 2| Media serial number is supported.
| 3| Media Card Pass Through Command feature set is supported.
| 4| Streaming feature set is supported.
| 5| GPL feature set is supported.
| 6| WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands are supported.
| 7| WRITE DMA QUEUED FUA EXT command is supported.
| 8| 64-bit World Wide Name is supported.
| 9-10| Obsolete.
| 11-12| Reserved for TLC.
| 13| IDLE IMMEDIATE command with IUNLOAD feature is supported.
| 14| Shall be set to 1.
| 15| Shall be cleared to 0.
| Bit| Word 88
| 0| Ultra DMA mode 0 is supported.
| 1| Ultra DMA mode 1 is supported.
| 2| Ultra DMA mode 2 is supported.
| 3| Ultra DMA mode 3 is supported.
| 4| Ultra DMA mode 4 is supported.
| 5| Ultra DMA mode 5 is supported.
| 6| Ultra DMA mode 6 is supported.
| 8| Ultra DMA mode 0 is currently active.
| 9| Ultra DMA mode 1 is currently active.
| 10| Ultra DMA mode 2 is currently active.
| 11| Ultra DMA mode 3 is currently active.
| 12| Ultra DMA mode 4 is currently active.
| 13| Ultra DMA mode 5 is currently active.
| 14| Ultra DMA mode 6 is currently active.

Set Features command

This command controls the implementation of various features that the drive supports. When the drive receives this command, it sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value in the register does no t represent a feature that the drive supports, the command is aborted. Power-on default has the read look-ahead and write caching features enabled. The acceptable values for the Features register are defined as follows

Table 7 Set Features command values

  • 02H Enable write cache (default).

  • 03H Set transfer mode (based on value in Sector Count register).
    Sector Count register values:

    • 00H Set PIO mode to default (PIO mode 2).
    • 01H Set PIO mode to default and disable IORDY (PIO mode 2).
    • 08H PIO mode 0
    • 09H PIO mode 1
    • 0AH PIO mode 2
    • 0BH PIO mode 3
    • 0CH PIO mode 4 (default)
    • 20H Multiword DMA mode 0
    • 21H Multiword DMA mode 1
    • 22H Multiword DMA mode 2
    • 40H Ultra DMA mode 0
    • 41H Ultra DMA mode 1
    • 42H Ultra DMA mode 2
    • 43H Ultra DMA mode 3
    • 44H Ultra DMA mode 4
    • 45H Ultra DMA mode 5
    • 46H Ultra DMA mode 6
  • 10H Enable use of SATA features

  • 55H Disable read look-ahead (read cache) feature.

  • 82H Disable write cache

  • 90H Disable use of SATA features

  • AAH Enable read look-ahead (read cache) feature (default).

  • F1H Report full capacity available

Note: At power-on, or after a hardware or software reset, the default values of the features are as indicated above.

S.M.A.R.T. commands

  • S.M.A.R.T. provides near-term failure prediction for disk drives. When S.M.A.R.T. is enabled, the drive monitors predetermined driv e attributes that are susceptible to degradation over time. If self-monitoring determines that a failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable.
  • S.M.A.R.T. predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T. commands and implementation, see the Draft ATA-5 Standard.
  • SeaTools diagnostic software activates a built-in drive self-test (DST S.M.A.R.T. command for D4H) that eliminates unnecessary driv e returns. The diagnostic software ships with all new drives and is also available at:  www.seagate.com/support/downloads/seatools/.
  • This drive is shipped with S.M.A.R.T. features disabled. Users must have a recent BIOS or software package that supports S.M.A.R.T. t o enable this feature. The table below shows the S.M.A.R.T. command codes that the drive uses.

Table 8 S.M.A.R.T. commands

Code in features register S.M.A.R.T. command
D0H S.M.A.R.T. Read Data
D2H S.M.A.R.T. Enable/Disable Attribute Autosave
D3H S.M.A.R.T. Save Attribute Values
D4H S.M.A.R.T. Execute Off-line Immediate (runs DST)
D5H S.M.A.R.T. Read Log Sector
D6H S.M.A.R.T. Write Log Sector
D8H S.M.A.R.T. Enable Operations
D9H S.M.A.R.T. Disable Operations
DAH S.M.A.R.T. Return Status

Note: If an appropriate code is not written to the Features Register, the command is aborted and 0x 04 (abort) is written to the Error register.

Seagate Technology LLC

AMERICAS Seagate Technology LLC 47488 Kato Road, Fremont, California 94538, United States, 510-661-1000

Publication Number: 200931600, Rev. B

March 2021

Frequently Asked Questions

What sets the Seagate Surveillance HDD SkyHawk AI 3.5 apart for surveillance applications?

SkyHawk AI 3.5 is optimized for AI-driven video analytics in surveillance systems. It boasts enhanced image integrity, multiple AI streams support, and features dedicated to handling demanding surveillance workloads.

How does SkyHawk AI 3.5 ensure reliability in a surveillance environment?

The drive is designed for 24/7 operation, supporting a workload rating of up to 550TB per year. It includes RV sensors to maintain performance in multi-bay systems and features ImagePerfect AI technology for smooth video streaming.

Can I use SkyHawk AI 3.5 in harsh environmental conditions?

The drive is built to withstand tough conditions with an operational temperature range of -20°C to 70°C. It undergoes accelerated testing for extended reliability in various environmental settings.

How does Seagate address potential data loss concerns in surveillance applications?

SkyHawk AI 3.5 includes a Rescue Data Recovery service plan, offering a two- year data recovery support. This helps safeguard critical data captured in surveillance scenarios.

What type of testing does SkyHawk AI 3.5 undergo to ensure reliability in a surveillance system?

The drive undergoes extensive testing, including ATA streaming, continuous operation, and AI workload testing. This ensures it meets the demands of continuous high-definition video recording and playback.

What are the installation considerations for SkyHawk AI 3.5 in a surveillance setup?

Users should follow standard static-discharge precautions and handle the drive with care during installation. Specific recommendations for video surveillance setups are outlined in the product documentation.

Can I use SkyHawk AI 3.5 in any surveillance system, or are there compatibility requirements?

The drive is compatible with a range of surveillance systems. However, users should refer to the system compatibility list provided by Seagate to ensure optimal performance.

How does SkyHawk AI 3.5 handle AI workloads in surveillance applications?

The drive is equipped to handle multiple AI streams simultaneously, providing efficient processing for AI-driven video analytics. This capability enhances the overall performance of surveillance systems.

Are there any specific maintenance requirements for SkyHawk AI 3.5 in a surveillance setup?

No specific maintenance is required. The drive is designed for reliability in 24/7 surveillance environments without the need for user-initiated maintenance.

Does SkyHawk AI 3.5 offer any specific features for video analytics in surveillance applications?

Yes, the drive supports multiple AI streams and is optimized for seamless video analytics. The inclusion of ImagePerfect AI technology ensures that video footage is captured with enhanced clarity and integrity.

What is the storage capacity range available for SkyHawk AI 3.5, and how does it cater to varying surveillance needs?

SkyHawk AI 3.5 is available in capacities ranging. This caters to diverse surveillance needs, allowing users to choose the appropriate storage size based on their recording requirements.

How does SkyHawk AI 3.5 manage storage space efficiently in a surveillance system?

The drive employs advanced caching algorithms and supports a number of drive bays, optimizing storage efficiency for continuous recording and minimizing the risk of dropped frames in surveillance footage.

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