Suear X9 Ear Wax Removal Kit Otoscopes Visual Earwax Removal Camera User Manual

Visual

WiFi Ear Endoscope

User Manual

Precautions

1. Do not use this tool if you have an active ear infection, ruptured eardrum or redness. Discontinue use immediately and seek medical care whenever you feel pain or discomfort during use.
2. Please read the instruction carefully. We do not assume responsibility for any injuries that might be caused by our products. If you have ear drainage, discharge, ear pain, ear perforation or injury, please consult with doctors before using.
3. The downloaded app helps you visualize and remove ear wax from ear canal. Please keep the ear spoon at a safe distance from the eardrum.
4. Please be careful when using it to avoid getting too deep into the ear canal and causing injury to ear canal.
5. If the ear wax is hard and stubborn to remove, please use ear drops for a few days to soften it before removing. Do not press too hard on your ear canal when removing the wax to avoid any scraping.
6. If there is a significant buildup of earwax when first using the device, it’s best to remove the wax in stages to avoid irritation.
7. After the initial wax cleaning, use the device as required to avoid any further build-up of wax.
8. Always disinfect the accessories and device with alcohol after use. When cleaning the lens, please wipe carefully with professional alcohol wipe cotton swab. It is forbidden to soak in water or wash the whole body.
9. It is forbidden to use this device while charging.
10. It is prohibited for children to use this product alone to avoid careless harm.

Steps to use on the phone

Step 1

Download”Suear”App
For IOS:
Download and install the App”Suear”from App Store.
For Android:
Download and install the App”Suear”from Google Play Store.
Optional:
Scan the QR Code below to download the App.

Compatible Device:
Android 4.4, iOS 9.0 and higher version.
Android system phone like Samsung S7, Galaxy
S6 edge, Note 8, S8, S8+, S9+, S10, Google Pixel, XL, Pixel 3, Nexus 6p, Huawei Mate9, Mate 10, Mate 20 Pro, OnePlus etc.
IOS system phone like iPhone 6, 6s, 7, 7+, 8, 8+, X, XR, etc.

Notice:
This model can’t work for computer systems!

Step 2

Long press the switch key to open the device, after 5 seconds, then step into the next operation.

1. After boot indicator light flashing

Step 3

Open the “Suear” App, click the “ Go to connect “, follow the pop-up prompt and click to connect now to jump to the mobile WIFI setting interface.

Step 4

Find “ Suear-xxxx ” on the WIFI setting interface and click to connect.

Step 5

After the mobile phone displays “Suear-xxxx” WIFI is connected, return to the App again and click the “ ” to enter the device.

After connecting to the product WIFI connection, you will be asked some questions

IOS:
“Suear “would like to find and connect to devices on your local network. Suggestion: Click “OK”

Allow “Suear “to use wireless data? Suggestion:
Click “WLAN&Cellular/WLAN Only”

Android:
If your mobile phone displays the following prompts, WiFi has no data connection, whether to continue trying to use the WiFi? Whether to keep the connection? Whether to switch WiFi?
Suggestion:
Click”Keep”/”CONNECT”/”Decline”option

Ear Pick accessories

Replaceable silicone head*5

Helpful Tips

1 Before use, please check and confirm that the replaceable ear spoon silicone cover is assembled to the designated position and not easy to fall (as shown in the picture).

2 If you are the first time to use this product, you should carefully and slowly to adapt to the touch of the ear spoon in the ear canal and then track it from the APP to get the ear canal environment to avoid accidental injury to your ear canal.
3 Before use, you can choose wet wipes or alcohol cotton to wipe the front camera of ear spoon. If necessary, you can freely replace the accessories you want to use.

Troubleshooting

of photos, media and files in your device
Camera is no response, camera doesn’t light up| Please charge the device
App crashed| Please uninstall App and scan the QR code to install
Live image does not show after launching the app| 1.Make sure you connect the correct WIFI ID“Suear-xxxx”.
2.The question: This WLAN network has no Internet access. Connect anyway? Please be sure to choose the “Connect”. If you choose “CANCEL” at the first time, you need to forget network of the “Suear-xxxx” WIFI on your phone, then connect with this WIFI again. Continue to open the app and choose “CONNECT” of this question, so that it can work properly.
3.Enter your mobile device setting and allow the “Suear ” App to access “WLAN” or “WLAN & Cellular Data”.
4.Close the App and open it again.
5.Turn the mobile phone data on, then off again.
Ear endoscope’s red light on| Please charge the product
WIFI connection break| Please restart ear endoscope, open the App, connect to WIFI
When Iphone prompts “cannot join this WIFI, the network is temporarily unavailable, please try again later” | When the above situation occurs, please try to turn off the product, turn it on again after 30s, and reconnect to WIFI to connect and use.
When Android phone connects to WIFI, it prompts “Network access is full” | When the above situation occurs, please try to turn off the product, turn it on again after 30s, and reconnect to WIFI to connect and use.
The power indicator of the ear pick shows red| Please use the matching charging cable to charge
If the above operating instructions fails to solve the problems, please, contact the seller’s customer service by email, and we will provide you with further solutions

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