addlon 4TIER Floor Lamp With Shelves User Manual

addlon 4TIER Floor Lamp With Shelves

Product Information

Specifications:

• Product Name: 4TIER FLOOR LAMP WITH SHELVES
• Quantity:
  • A: 1 piece
  • B: 2 pieces
  • C: 1 piece
• Dimensions:
  • Lampshade: 390mm
  • A: 12 pieces
  • B: 9 pieces (1 spare)
  • C: 9 pieces (1 spare)
  • D: 4 pieces
  • E: 4 pieces
  • F: 1 piece

Product Usage Instructions

Installation Steps:

Step 1:
Disassemble Diagram:

Step 2:
Product Lists:

• A: 1 piece
• B: 2 pieces
• C: 1 piece

Step 3:
Installation Steps:

1. A – Step 1
2. B – Step 2

Step 4:
Installation Steps:

1. B – Step 3
2. B – Step 4

Step 5:
Installation Steps:

1. B – Step 5

Step 6:
Installation Steps:

1. C – Step 6
2. C – Step 7

Step 7:
Installation Steps:

1. C – Step 8

Step 8:
Installation Steps:

1. Step 9 (NOTE: Take out the lampshade from the package. To make the shape regular, please refold the lampshade by following its four edge lines.)
2. Step 10 (Please pay attention to the direction of the iron frame.)

Step 9:
Installation Steps:

1. Step 11 (ATTENTION: Please screw the nut tightly before installing the lampshade.)

Step 10:
Installation Steps:

1. Step 12 (Please attach wire buckles and anti-skid stickers as shown in the picture.)

Frequently Asked Questions (FAQ)

Customer Service:

• Q: What is the return policy for this product?
  A: Unused merchandise can be refunded or exchanged within 30 days from the original purchase date.

• Q: Does this product come with a warranty?
  A: Yes, this product comes with a 2-year warranty. We guarantee your product is free from defects in product material during normal use of household conditions.

• Q: What should I do if my appliance fails to operate properly within the warranty period?
  A: If your appliance fails to operate properly within our warranty period, please contact us. We will arrange a new one for you. Replacement is free and all shipping costs are covered.

• Q: How long does it usually take to receive a response from customer service?
  A: We strive to provide quick responses within 12 hours.

Common Troubleshooting:

Problem: Mismatching accessories (boards damaged/boards scratched).

• Possible Cause: Missing plastic ring.
• Solution: Please contact us via after-sale email, and we will reply within 24 hours and provide assistance. Refold the edges of the lampshade by following its crease. If needed, please contact us via after-sale email.

Problem: Lampshade damage/irregular.

• Possible Cause: The lampshade was not folded correctly.
• Solution: Please contact us via after-sale email, and we will reply within 24 hours and provide assistance. Refold the edges of the lampshade by following its crease. If needed, please contact us via after-sale email.

Problem: The lamp shakes.

• Possible Cause: The lamp is not placed on a baseboard or an unstable surface.
• Solution: Please make sure the lamp is put on a baseboard to keep it steady. Avoid placing the lamp on a carpet or other unstable surfaces.

Problem: The whole lamp not functioning.

• Possible Cause: Incorrect installation.
• Solution: Follow the user manual for the correct installation steps. If needed, please contact us via after-sale email.

Problem: Commodity damage caused by non-human factors.

• Possible Cause: Non-human causes.
• Solution: If the product is damaged due to non-human causes, please keep the product and send us related photos. We will reply within 24 hours and assist.

LIVE IN COLOR WITH OUR LIGHTS

MADE IN CHINA.

SAFETY INSTRUCTION

WARNING

• Do not put the wet plug into the socket.
• Do not touch the plug with wet hands, etc.

ATTENTION

• Before first connecting the appliance ensure that the voltage indicated on the rating label corresponds to the mains voltage in your home.
• Changing the bulb is only allowed after unplugging the lamp from the power supply.
• The lamp is checked for full conformity to the quality and safety standards.
• Do not use the lamp outdoors.
• The manufacturer is not responsible for damage of properties and persons, caused by incorrect use of the unit.
• In case of doubts, please consult a specialist.

Disassemble Diagram

Product Lists

Installation Steps

NOTE:
Take out the lampshade from the package. To make the shape regular, please refold the lampshade by following its four edge lines (Follow the pic).

ATTENTION:
Please screw the nut tighten before installing the lampshade.

Please attach wire buckles and anti-skid stickers by following the picture.

CUSTOMER SERVICE

30-Day Return Policy

• If you’re not completely satisfied with your purchase, simply return the merchandise via our Official Customer Support.
• Unused merchandise can be refunded or exchanged within 30 days from the original purchase date.

2-Year Warranty
We guarantee your product is free from defects in product material and workmanship for two (2) years starting from the date of purchase during normal use of household conditions. If your appliance fails to operate properly within our warranty period, we will arrange a new one. Replacement is free and all shipping costs are covered.

Quick Response within 12 Hours
If you are still unable to resolve the issue you are experiencing, please contact us immediately via our support email. It doesn’t matter if the product has been installed or not, our customer support team will respond within 12 hours and assist you quickly and efficiently. The most efficient way to confirm your problem to us is to attach a video, which illustrates your product issues.

COMMON TROUBLESHOOTING

Problems and Countermeasures

will reply within 24 hours and provide

Boards damaged/Boards scratch
Missing plastic ring| 1. Please refold 4 edges by following its crease.

2. Please contact us via after-sale email.

Lampshade damage/irregular| 1. Please refold 4 edges by following its crease.

2. Please contact us via after-sale email.

Whole lamp| The lamp shake| 1.  Please make sure the lamp is put on a

2.  Please do not put the lamp on the carpet, or baseboard to keep it steady.

****| 1. Follow the user manual

2. Please contact us via after-sale email.

Commodity damage caused by non-human factors| If the product is damaged due to non-human causes, please keep the product and send us related photos. We will reply within 24 hours and provide you with a satisfactory solution.

LIVE IN COLOR WITH OUR LIGHTS

MADE IN CHINA.

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