Moes ZTRV-ZX-TV02 Thermostat Radiator Valve User Manual

June 15, 2024
MOES

Moes ZTRV-ZX-TV02 Thermostat Radiator

Specifications

  • Product Name: ZigBee Thermostat Radiator Valve
  • Manufacturer: Alza. cz a.s.
  • Model Number: Not specified
  • Battery Type: 2x AA batteries (non-rechargeable)

Product Overview

The ZigBee Thermostat Radiator Valve is a device designed to control the temperature of radiators in your home. It utilizes ZigBee signal technology and can be operated in manual or automatic mode.
The valve also features a temperature display, allowing you to easily monitor the current temperature.

Startup Instructions

  1. Before Getting Started:
    • Make sure you have 2x AA batteries available for the TRV to function.
    • The temperature is displayed in degrees Celsius.
  2. Battery Installation (or Replacement):
    • Open the battery compartment and insert 2 new LR6 (mignon/AA) batteries, ensuring proper placement.
    • Note that this device does not support rechargeable batteries.
    • New alkaline batteries have a service life of approximately 1.5 years. Replace them when the battery symbol appears on the display.
    • After removing the old batteries, wait for about 1 minute before inserting the new ones.
  3. Adaptive Mode:
    • Align the device with the triangle mark.
    • If the display shows ‘InS’ with a rotating symbol, it means the motor is in motion.
    • When ‘AdA’ is displayed, the radiator thermostat can be installed on the valve. After installation, press the pair button to activate the adaptive mode.
    • ‘Ada’ displayed with a rotating symbol indicates an adapting run to calibrate the thermostat to the valve.
    • If the adapting run is initiated before installation, press the pair button, and the motor will return to the ‘InS’ position. In case of error messages (F1, F2, F3), press the Pair/Boost button, and the motor will similarly return to the ‘InS’ position.

Installing the Radiator Thermostat

To install the radiator thermostat on different valve types, follow these instructions:

Danfoss RA Valve Installation

  1. Align the thermostat dial with the triangle mark on the valve.
  2. Follow the instructions provided in Plane A and Plane B diagrams.
  3. Ensure proper alignment and insertion of the ejector rod.

Giacomini Valve Installation

  1. Properly install the adapter onto the Giacomini valve, ensuring correct alignment and direction.
  2. Insert the GIA ejector rod securely into the designated hole.

Caleffi Valve Installation

  1. Open the valve flow to its maximum position.
  2. Install the adapter onto the Caleffi valve, ensuring it is oriented in the correct direction.
  3. Rotate the thermostat dial to the maximum value as demonstrated in Picture 1.

FAQ

Q: How long do the batteries last in the ZigBee Thermostat Radiator Valve?

  • A: New alkaline batteries have a service life of approximately 1.5 years. Replace them when the battery symbol appears on the display.

Q: Can I use rechargeable batteries with the ZigBee Thermostat Radiator Valve?

  • A: No, this device does not support rechargeable batteries. Please use non-rechargeable AA batteries.

Q: What should I do if I see error messages (F1, F2, F3) on the display?

  • A: If you encounter error messages, press the Pair/Boost button to reset the motor position to ‘InS’.

Dear customer,

  • Thank you for purchasing our product. Please read the following instructions carefully before first use and keep this user manual for future reference. Pay particular attention to the safety instructions.
  • If you have any questions or comments about the device, please contact the customer line.

Manual Information

  • Before using the device, it is essential to thoroughly read this manual. Inside, you will find crucial details regarding the device’s intended purpose.
  • Pay particular attention to the safety instructions.
  • Keep this manual for future reference. If you pass the device on to others, ensure the accompanying operating manual is also provided.

Product Overview

  • A Thermostatic Radiator Valve (TRV) is a self-regulating device designed for hot water heating system radiators. It effectively manages room temperature by adjusting the flow of hot water to the radiator.
  • The TRV TV02 model allows you to easily set room temperatures between 5 – 30 °C, leading to energy savings of over 15%.
  • This radiator thermostat is compatible with standard radiator valves and can be effortlessly installed without the need to drain water or interfere with the heating system.
  • Additionally, it features a boost function that rapidly heats the radiator for a short duration (5 minutes), ensuring immediate comfort in the room due to the emitted heat.

Diagram

Startup Instructions

  1. Before Getting Started:
    • Please ensure you have 2x AA batteries on hand as they are necessary for the TRV to function.
    • The temperature is displayed in degrees Celsius.
  2. Battery Installation (or Replacement):
    • Insert 2 new LR6 (mignon/AA) batteries into the battery compartment, ensuring they are placed correctly.
    • New alkaline batteries have a service life of approximately 1,5 years. Replace the batteries when you see the battery symbol on the display. After removing the old batteries, wait for about 1 minute before inserting the new ones. Note that this device does not support rechargeable batteries.
  3. Adaptive Mode:
    • If the display shows ‘InS’ with the rotating symbol, the motor is in motion.
    • When ‘AdA’ is displayed, the radiator thermostat can be installed on the valve. After installation, press the pair button to activate the adaptive mode.
    • AdA’ displayed with the rotating symbol indicates an adapting run to calibrate the thermostat to the valve.
    • Note: If the adapting run is initiated before installation, press the pair button, and the motor will return to the ‘InS’ position. In case of error messages (F1, F2, F3), press the Pair/Boost button, and the motor will similarly return to the ‘InS’ position.

Installing the Radiator Thermostat

Installing the radiator thermostat is a straightforward process that requires no drainage of heating water or intervention in the heating system. No specialized tools are needed, and there is no need to turn off the heating. The ring nut attached to the radiator thermostat is universally compatible and can be used without additional accessories on valves with a thread size of M30 × 1,5 from popular manufacturers like:

  • Danfoss
  • Heimeier
  • MNG
  • Junkers
  • Landis&Gyr(Duodyr)
  • Honeywell-Braukmann
  • Oventrop
  • Schlösser
  • Comap
  • Valf Sanayi
  • Mertik Maxitrol
  • Watts
  • Wingenroth(Wiroflex)
  • R.B.M
  • Tiemme
  • Jaga
  • Siemens
  • Idmar54
  • Additionally, the package includes adapters that allow installation on radiator valves of the Danfoss RA, Danfoss RAV, and Danfoss RAVL types.
  1. Removing Your Current Radiator Thermostat
    • Rest assured, there’s no need to worry about water leakage during this step. Simply unscrew your existing radiator thermostat.
  2. Installing with M30 × 1,5 Connector
    • If your radiator’s connector type is M30 × 1,5 (as shown in the picture below), screw the TV02 smart radiator thermostat directly onto the radiator. Adjust the angle to ensure the screen is properly oriented towards the viewer.
    • Rotate the thermostat dial to the maximum value; this value might be 6 or 8.
    • Verify that the © is active.
    • Complete the installation of the device.
  3. Danfoss RAVL Valve Installation
    • Confirm that the © is active.
    • The valve bodies have elongated notches around their circumference. These notches ensure the adapter is correctly seated when it snaps on. Fully snap on the adapter so that the pins inside the adapter align with the notches on the valve.
    • Install the adapter ensuring Plane A aligns with Plane B.
    • Insert the round tube into the device.
    • Complete the installation of the device.
  4. Danfoss RAV Valve Installation
    • Rotate the thermostat dial to the maximum value; the maximum value maybe 6 or 8.
    • Confirm that the © is active.
    • The valve bodies have elongated notches around their circumference, ensuring the adapter is properly seated when it snaps on. Fully snap on the adapter so that the pins inside align with the notches on the valve.
    • Install the adapter ensuring Plane A aligns with Plane B.
    • Secure the union nut.
    • Complete the installation of the device.
  5. Danfoss RA Valve Installation
    • Rotate the thermostat dial to the maximum value, aligning it with “N.”
    • Confirm that the © is active.
    • The valve bodies have elongated notches around their circumference, ensuring proper seating of the adapter. Fully snap on the adapter so that the pins inside align with the notches on the valve.
    • Install the adapter, ensuring Plane A aligns with Plane B.
    • Secure the union nut in place.
    • Insert the round tube into the device.
    • Complete the installation of the device.
  6. M28 × 1,5 mm Installation
  7. Choose the appropriate length of the ejector rod based on the specific valve size.
  * Ejector rod sizes available are 15 mm, 17 mm, 19 mm, and 24 mm.
2. Insert the ejector rod with the correct size into the designated hole.
3. Install the adapter onto the M28 × 1,5 valve.
  1. Giacomini Valve Installation
  2. Properly install the adapter onto the Giacomini valve, ensuring correct alignment and direction.
  3. Insert the GIA ejector rod securely into the designated hole.
  4. CaleffiValve Installation
  5. Open the valve flow to its maximum position, as demonstrated in picture 1.
  6. Install the adapter onto the Caleffi valve, ensuring it is oriented in the correct direction.
  * Rotate the thermostat dial to the maximum value
  1. Using the Ejector Rod
  2. Due to variations in metal valve dimensions and assembly tolerances, the following situations may occur:
  3. Device Failure (F2 Display): If the device displays error code F2.
  4. Metal Valve Cannot Fully Close, Continuous Heating: If the metal valve remains partially open and continues heating.

Troubleshooting Method:

  1. Initially, Use Ejector Rod 1,6 mm (1): Attempt to resolve the issues by using the 1,6 mm ejector rod.
  2. If Problems Persist, Try Ejector Rod 2,6 mm (2): If the above situations persist, switch to the 2,6 mm ejector rod as an alternative solution.

Interface Display

Once the LCD screen displays the information as described below, the radiator thermostat is prepared for configuration. If this information is not displayed, kindly uninstall, and reinstall the batteries, then repeat step „Startup Instructions“.

Getting Ready for Use

  • Downloading the MOES App
  • The MOES App offers enhanced compatibility compared to the Tuya Smart/Smart Life App. It functions seamlessly with Siri for scene control, provides widgets, and offers scene recommendations as part of its brand-new, customized service.
  • (Please note: While the Tuya Smart/Smart Life App still works, we highly recommend using the MOES App.)

Register or Login

  • Access the Register/Login interface. If you’re a new user, tap “Register” to create an account. Enter your phone number to receive a verification code and set your password. If you already have a MOES account, select “Log in.”

Effortless ZigBee Device Setup with App

  • Open the MOES App and register or log in using your phone number or email address. Tap the “+” icon located at the top right corner, select “Gateway Control -> Wireless Gateway (ZigBee),” and follow the built-in setup wizard for effortless device installation and configuration.
  • Once the ZigBee smart gateway hub is successfully added, proceed to add sub-devices through the gateway hub interface.
  • Press and hold the Pair button on the radiator thermostat for 5 seconds until the ZigBee signal icon flashes, indicating the device is in pairing mode.
  • During pairing mode, the blue LED indicator on the gateway hub will flash.
  • Upon successful addition of the radiator thermostat, the blue LED indicator will extinguish within 1 second, and the device’s ZigBee signal will remain active.

Features

Automatic Mode

  • In automatic mode, the temperature is regulated based on the preset heating profile.
  • Manual adjustments remain active until the next scheduled profile change, after which the defined heating profile is reinstated. To activate auto mode, follow these steps:
  • Press the   mode button to select the home icon.
  • Default temperature settings: 17 °C and 21 °C.
  • Temperature   range: 5 – 30 °C, adjustable in 0,5 °C increments.
  • For App Operation: Click the auto mode icon in the App control panel to activate auto mode.

Manual Mode

  • In manual mode, the temperature is controlled based on the current temperature set using the knob button.
  • This manually set temperature remains active until the next manual adjustment.

To activate manual mode, follow these steps:

  • Pressthe mode button to select the icon.
  • Default temperature setting: 20 °C.
  • Temperature range: 5 – 30°C, adjustable in 0,5 °C increments.
  • For App Operation: Click the manual mode icon in the App control panel to activate manual mode.

Holiday Mode

  • Activate the holiday mode when you’re heading out or attending a party. This mode will initiate at the specified time and maintain the holiday temperature settings.
  • If you wish to check the holiday mode settings when it’s not active, press the Mode button. The holiday mode icon will flash for 5 seconds, then revert to auto mode automatically. To end the holiday mode before the set time, press the Mode button again.
  • For app operation, click the Mode icon on the control panel to switch to holiday mode. To deactivate, switch to any other mode within the app.

Open Window Detection

  • The device will cease heating automatically if it detects a rapid temperature decrease (default setting: 5 °C in 5 minutes). This drop often occurs due to an open window or door, indicated by the open window icon on the device.
  • The device will follow the preset window settings. To cancel, simply press the pair button.
  • For app users: Click the open window icon in the App control panel to deactivate the window detection function.

Offset Temperature Adjustment

  • Since temperature measurement occurs at the radiator thermostat, room temperature can vary. To account for this variation, a temperature offset of ±5 °C can be configured.
  • For instance, if you set the target temperature to 20 °C but the room measures 18 °C, a -2 °C offset can be applied. In the app settings, the default offset temperature is 0 degrees. To make adjustments, follow these steps:
  • App Operation: Navigate to settings and click on the offset icon ± to modify the temperature offset.

Comfort and Eco Temperature Settings

  • Switching between Comfort and Eco temperatures is effortless and intuitive with the dedicated buttons. These temperatures are pre-set at the factory to 21,0 °C (Comfort) and 17,0 °C (Eco) but can be adjusted to your preference:
  • Press the menu button to choose Comfort or Eco temperature.
  • For app users, simply click the Comfort/Eco temperature icon in the app control panel to switch between these modes.
  • Even in auto mode, you can modify the temperature at any time using the button. The adjusted temperature will remain in effect until the next program change.

Child Lock Feature

  • To prevent unintentional changes in settings, the device can be locked to secure its operation, especially against accidental touches. Follow these steps to activate or deactivate the child lock:
  • App Operation: Access the App settings screen and tap the child lock icon. The device display will show “LOC” to confirm activation.

Anti-Freezing Mode

  • This feature is useful when you’re away during winter or for extended periods. Activating this mode maintains the house temperature at 8 °C, indicated by “AF” on the device. To cancel, press the pair button.
  • App Operation: Toggle the anti-freezing function on/off in the App settings screen by clicking the anti-freezing icon
  • Note: While this function is active, other features are unavailable until it’s deactivated.

Heating Stop (Power Saving) Mode

  • You can extend the battery life by turning off the heating. To do this, close the valve completely. Activate the heating stop by displaying “HS” on the device. To cancel, press the pair button. Here’s how to proceed:
  • App Operation: Toggle the Heating Stop function on/off in the App settings screen by clicking the Heating Stop icon
  • Note: When this function is active, other features are disabled until it’s deactivated.

Anti-Calcification (Descaling) Protection

  • The equipment will automatically run periodically every week to prevent valve calcification.

Boost Mode

  • There are times when you return home early, and you want the room to warm up quickly.
  • The rapid heating function ensures the room feels cozy without delay. When activated, the valve fully opens for 5 minutes, providing immediate warmth, although complete room heating takes longer.
  • Boost Activation: The boost function activates, counting down the remaining time in seconds (‘299’ to ‘000’).
  • After 5 Minutes: Once the 5-minute duration ends, the actuator reverts to the previously active mode (auto/manual) with the previously set temperature.
  • Ending Boost Early: To cancel before the set time, press the pair button.
  • App Operation: Access the App interface, select the desired mode, and click the Boost icon to activate the rapid heating function. To cancel, tap the Boost icon in the App control panel.

Settings

To access the settings, tap the settings icon in the app.

Here’s what you can control:

  1. Date
    • When the device successfully pairs with your phone, its time synchronizes with your phone’s time.
  2. Week Programming Stage
    • In this menu, you can create a personalized heating profile with specific heating and cooling phases. Customize up to ten temperature stages each day. The default setting is five stages.
    • Tap the week programming stage icon in the App control panel.
    • Choose specific days, weekdays, weekends, or the entire week for your heating profile.
    • Set the end time for each period by clicking on the time, and select the desired temperature by clicking on the temperature.
    • Time range: 00:00-24:00, with a step of 10 minutes.
    • Temperature range: 5-30 °C, with a step of 0,5 °C.
  3. Open Window Setting
    • Tap the open window icon in the app settings screen.
    • Choose the desired temperature within the range of 5 – 30 °C with a step of 0,5 °C.
  4. Comfortable Temperature Setting
    • Tap the comfortable temperature icon in the App settings screen.
    • Select the desired temperature within the range of 5- 30 °C with a step of 0,5 °C.
  5. ECO Temperature Setting
    • Tap the ECO temperature icon in the App settings screen.
    • Set your preferred temperature within the range of 5 – 30 °C.
  6. Temperature Offset Adjustment
    • Tap the Offset temperature icon (±) in the App settings screen.
    • Adjust the temperature within the range of -5 to 5°C with a step of 0,1°C.
  7. Holiday Mode Setting
    • Tap the holiday mode icon in the App settings screen.
    • Choose the end date and start date for the holiday period.
    • Select your desired temperature within the range of 5-30°C with a step of 0.5°C.

Amazon Alexa Voice Control

  • Amazon Alexa stands as a sophisticated virtual assistant crafted by Amazon, proficient in voice-based interactions. When integrated with your smart radiator thermostat, Alexa empowers you to fine-tune room temperatures using voice commands.
  • The wake word is Alexa,” followed by specific instructions like “increase temperature.” Presently, Alexa operates primarily in English.
  • For precision, explicit directives are crucial. You must specify the room along with the command, for instance, “increase the temperature in the living room by 4°C.”
  • If no room is mentioned, Alexa prompts you to identify the target room. A temperature increase without specifying a room results in a 1 °C adjustment based on your response.
  • It’s important to note that if Alexa is asked to raise the temperature by 2 °C, it adds 2 °C to the set-point. However, if the ambient temperature surpasses the set-point by >2 °C, no change occurs, and the heating remains off.

Common Alexa Commands:

  • Discover Devices: “Alexa, discover devices.”
  • Decrease Temperature: “Alexa, decrease DEVICE NAME by 4 degrees” / “Alexa, make it cooler in here.”
  • Increase Temperature: “Alexa, increase DEVICE NAME by 3 degrees” / “Alexa, make it warmer in here.”
  • Set Temperature: “Alexa, set DEVICE NAME to 20 degrees.”
  • Get Temperature: “Alexa, what is the temperature in DEVICE NAME?”
  • Get Set Point: “Alexa, what is upstairs set to?”
  • Note: Alexa recognizes both the smart thermostat and room names as distinct devices in its interactions.

Establish Automation Scenarios Linkage

  • If you have a door sensor installed in your home, you can create an automation scenario that links your TRV with the door sensor.
  • Navigate to the “Automation” section on the “Smart” page. Click the “+” icon in the upper right corner to access the “Create Smart” page, guiding you through the setup process.
  • Choose the “When device status changes” setting. You’ll see a list of devices added to the Tuya Smart app.
  • Select “Smart Door Sensor” -> “Select Function” -> “Smart Door Sensor” -> “ON/OFF” -> “Set up Task” -> “Run the device” -> “TRV” -> “Open Window Detection” -> “ON/OFF” -> “Save” -> “Next” -> “Save.”
  • A prompt box will appear: “Automation created. Start using it?” Select “Yes.” Now, all the automation scenarios you’ve created are visible.
  • When the door/window sensor is opened, the Tuya Smart app interface will display a message indicating the door/window sensor is activated, and an icon will appear on the TRV device interface.
  • When the door/window sensor is closed, the Tuya Smart app shows a message indicating deactivation, and the icon disappears from the TRV interface.

Low Battery Alert

  • When the battery level drops below 12%, the low power prompt icon will appear. It’s essential to replace the battery promptly. If the device displays only , it indicates the device is unavailable and requires immediate attention.

Resetting the Device

  • Press the reset button for 5 seconds, and the device will show “FAC,” indicating a successful reset. However, please note that after resetting, the data will not be saved. The device needs to be repaired to function properly again.

Troubleshooting Guide

Battery Symbol

  • Problem: Battery power is critically low.
  • Solution: Replace batteries immediately.

Error Code F1

  • Problem: Valve drive is sluggish.
  • Solution: Check installation and inspect the heating valve for issues.

Error Code F2

  • Problem: Actuating range is too wide.
  • Solution: Verify the fastening of the radiator thermostat.

Error Code F3

  • Problem: Actuating range is too small.
  • Solution: Examine if the valve pin is stuck; ensure it moves freely.
  • In case of any issues, refer to the corresponding error code and follow the provided solutions for resolution.

Specifications

  • Batteries 2 × 1,5 V LR6 / mignon /AA
  • Temperature Range 5 – 30 °C
  • Degree of Protection IP20
  • Maximum Radiated Power 10 dBm
  • Dimensions (W × H × D) 56,5 × 56,5 × 100 mm
  • Weight 190 g including the battery / 140 g – without the battery
  • Operating Temperature -10 °C – 40 °C
  • Operating Environment Indoors
  • Safety CE / ROHS
  • Frequency 2,4 GHz
  • Degree of Protection IP20
  • Battery lifespan 1,5 years

Packaging

  • ZigBee Radiator Thermostat
  • 2 AA Batteries
  • Adapters for Danfoss (RA, RAV and RAVL), M28 × 1,5 mm, Caleffi, Gicaomini, Ejector rod
  • Screw for Adapter
  • User’s Manual

Warranty Conditions

  • A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase.
  • The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:
  • Using the product for any purpose other than that for which the product is intended or failing to follow the instructions for maintenance, operation, and service of the product.
  • Damage to the product by a natural disaster, the intervention of an unauthorized person or mechanically through the fault of the buyer (e.g., during transport, cleaning by inappropriate means, etc.).
  • Natural wear and aging of consumables or components during use (such as batteries, etc.).
  • Exposure to adverse external influences, such as sunlight and other radiation or electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input voltage and inappropriate polarity of this voltage, chemical processes such as used power supplies, etc.
  • If anyone has made modifications, modifications, alterations to the design or adaptation to change or extend the functions of the product compared to the purchased design or use of non-original components.

EU Declaration of Conformity

  • This equipment is in compliance with the essential requirements and other relevant provisions of EU directives.

WEEE

  • This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment (WEEE – 2012/19 / EU).
  • Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations.
  • www.alza.co.uk/kontakt
  • ✆ +44 (0)203 514 4411
  • Importer Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Praha 7,www.alza.cz

References

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