Etekcity ETB-C011-KUS Electric Toothbrush Sonic for Adults User Manual

June 15, 2024
ETEKCITY

Etekcity ETB-C011-KUS Electric Toothbrush Sonic for Adults

Etekcity ETB-C011-KUS Electric Toothbrush Sonic for
Adults

Package Contents

  • 1 x Toothbrush Handle
  • 1 x Travel Case
  • 3 x General Brush Head (W)
  • 3 x Sensitive Brush Head (S)
  • 1 x Brush Head Cover
  • 1 x USB Charging Cable
  • 1 x User Manual
  • 1 x Quick Start Guide

Specifications

Models ETB-C011-KUS, ETB-C011-WUS
Rated Power 3.7V 1.85W
Charging Input 5V⎓0.4A
Charging Time Approx. 3—4 hours
Operating Time Up to 60 days
Vibration Frequency 31,000—40,000 VPM
Waterproof Rating IPX7
Bristle Material Pedex color-changing bristles, DuPont™ Tynex® Classic

(0900HA) bristles, KREX™ double-tip
Dimensions (including brush head)| 1.0 x 1.0 x 9.2 in / 2.6 x 2.6 x 23.4 cm
Weight| 0.28 lb / 126 g

READ AND SAVE THESE INSTRUCTIONS

Important Safeguards

When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING.

General Use

  • DANGER: To reduce the risk of burns, electric shock, fire, or personal injury, always unplug the toothbrush immediately after charging.
  • Only use the toothbrush as described in this user manual. Any other use may result in property damage or risk of injury.
  • Do not leave the toothbrush unattended while in use.
  • Close supervision is necessary when the toothbrush is used by or near children.
  • Using accessories or replacement parts not recommended by Etekcity may cause injuries.
  • The toothbrush is intended to be used only with the charging cable provided by the manufacturer.
  • If the charging cable is damaged, it must be replaced by Etekcity Corporation or similarly qualified persons in order to avoid an electric or fire hazard. Please contact Customer Support.
  • Do not allow the charging cable to come into contact with hot surfaces.
  • Do not use while sleepy or drowsy.
  • Do not place anything into any opening in the toothbrush.
  • Do not use outdoors.
  • Do not use where aerosol spray products are being used or where oxygen is being administered.
  • This toothbrush is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the toothbrush by a person responsible for their safety.
  • Do not use the toothbrush if it is damaged, not working, or if the charging cable is damaged. Contact Customer Support.
  • Not for commercial use. Household use only.

Caution

  • People who have severe periodontal disease or have had oral surgery should consult a doctor before use.
  • This toothbrush does not contain any user-serviceable parts. For any repairs, contact Customer Support.
  • Do not immerse or soak the toothbrush in water for a long period of time.
  • Do not subject the toothbrush to excessive warmth or heat such as direct sunlight, fire, or similar.
  • Do not forcefully press the bristles against your teeth or gums.

SAVE THESE INSTRUCTIONS

Functions & Controls

  • A. Brush Head
  • B. Power/Mode Button
  • C. Clean Mode Indicator
  • D. Whiten Mode Indicator
  • E. Polish Mode Indicator
  • F. Learning Mode Indicator
  • G. Soft Mode Indicator
  • H. Charging Indicator Light
  • I. Charging Port
  • J. Toothbrush Handle
    Functions & Controls

Brushing Modes

  • Clean: Effectively removes debris and plaque hidden in crevices around your teeth.
  • Whiten: Helps with tooth discoloration and helps remove coffee, smoke, and tea stains.
  • Polish: Simulates a polishing effect to smooth the surfaces of your teeth.
  • Learning: Teaches you the Bass Brushing Method. The toothbrush pauses at 10-second intervals to remind you to switch brushing surfaces.
  • Soft: Cleans less intensely and is perfect for people with sensitive gums and teeth. We recommend using a Sensitive Brush Head (S) in this mode.

Bass Brushing Method

The Bass brushing method is a proven brushing technique that targets your gumline, making it especially effective at reducing plaque and gingivitis.

  1. In one quadrant of your mouth, tilt the bristles at a 45° angle (pointed slightly under your gumline) and brush the front of your teeth for 10 seconds in a back-and-forth motion. [Figure 1.1]Bass Brushing Method
    Make sure the bristles reach the area between your gums and teeth.

  2. Repeat this on the backside of the same teeth, again brushing for 10 seconds.

  3. Brush the top of the same teeth for 10 seconds.
    Bass Brushing Method

  4. Repeat steps 1 to 3 on each quadrant of your mouth. [Figure 1.2]Bass Brushing Method

Using the Toothbrush

NOTE: Fully charge the toothbrush before first use (see Charging the Toothbrush ).

  1. Firmly insert the brush head onto the toothbrush handle. Make sure there is a gap between the brush head and handle. [Figure 2.1]Using the Toothbrush

  2. Apply toothpaste to the bristles of the brush head. [Figure 2.2]Using the Toothbrush

  3. Place the brush head onto your teeth and press Power/Mode to turn the toothbrush on.
    a. Optionally, continue pressing (within 3 seconds) to cycle through the brushing modes: Clean, Whiten, Polish, Learning, Soft, and toothbrush off.
    b. When the toothbrush is turned off, it will remember the previously selected brushing mode.
    NOTE:

    • Pressing Power/Mode within 3 seconds will change the brushing mode.
    • Pressing Power/Mode after 3 seconds will turn off the toothbrush.
  4. Proceed to brush your teeth. The toothbrush will automatically pause at 30-second intervals to remind you to switch quadrants of your mouth.

    • a. We recommend using the Bass Brushing Method.
  5. After 2 minutes of brushing, the toothbrush will automatically turn off.

  6. Rinse the brush head and place the toothbrush in a cool, dry place.

Charging the Toothbrush

When the battery level is low, the charging indicator light will flash red when the toothbrush is turned off.

  1. Connect the USB charging cable to the charging port and plug into a powered wall adapter or USB port. The charging indicator light will slowly pulsate green.
  2. When the battery is fully charged, the charging indicator light will turn solid green. It takes approximately 3–4 hours to fully charge the toothbrush.

Changing the Brush Head

The bristles in the middle of the brush head naturally turn white after 3 months to remind you to change the brush head.

  1. Pull to remove the old brush head from the toothbrush handle.

  2. Firmly insert the new brush head onto the toothbrush handle.

NOTE: Make sure there is a gap between the brush head and handle.

Troubleshooting

Problem Possible cause Solution
Toothbrush does not turn on The battery level is low Charge the

toothbrush
Toothbrush turns off before 2 minutes| Overuse| Charge the toothbrush
Brush head does not fit on the toothbrush handle| Foreign material in the hole of the brush head| Remove or clear the foreign material
Foreign material on shaft of the handle
Wrong brush head| Make sure you are using the correct brush head for this toothbrush
Brush head vibration is weak| Brush head and handle not attached properly| Clear any foreign material and reattach the brush head
The battery level is low| Charge the toothbrush

If your problem is not listed, please contact Customer Support.

Federal Communication Commission Interference Statement –

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

NOTE : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

FCC SDOC SUPPLIER’S DECLARATION OF CONFORMITY (SDOC)

Etekcity Corporation hereby declares that this equipment is in compliance with FCC requirements. The declaration of conformity may be consulted in the support section of our website, accessible from www.etekcity.com

Warranty Information

ETEKCITY LIMITED PRODUCT WARRANTY

Register your products at https://warranty.etekcity.com/warranty to stay up to date with important product information such as product updates, limited warranties, usage and maintenance recommendations, and notifications concerning safety warnings or product recalls. Registration is not required to claim your limited warranty.

Two (2) Year Limited Consumer Product Warranty

Etekcity Corporation (“Etekcity”) warrants that the product shall be free from defects in material and workmanship for a period of 2 years from the date of original purchase (“Limited Warranty Period”), provided the product was used in accordance with its use and care instructions (e.g. in the intended environment and under normal circumstances).

Your Limited Warranty Benefits

During the Limited Warranty Period and subject to this limited Warranty Policy, Etekcity will, in its sole and exclusive discretion, either (i) refund the purchase price if the purchase was made directly from the online Etekcity store, (ii) repair any defects in material or workmanship, (iii) replace the product with another product of equal or greater value, or (iv) provide store credit in the amount of the purchase price.

Who is Covered?

This limited warranty extends only to the original consumer purchaser of the product and is not transferable to any subsequent owner of the product, regardless of whether the product transferred ownership during the specified term of the limited warranty. The original consumer purchaser must provide verification of the defect or malfunction and proof of the date of purchase to claim the Limited Warranty Benefits.

Be Aware of Unauthorized Dealers or Sellers

This limited warranty does not extend to products purchased from unauthorized dealers or sellers. Etekcity’s limited warranty only extends to products purchased from authorized dealers or sellers that are subject to Etekcity’s quality controls and have agreed to follow its quality controls. Please be aware, products purchased from an unauthorized website or dealer may be counterfeit, used, defective, or may not be designed for use in your country. You can protect yourself and your products by making sure you only purchase from Etekcity or its authorized dealers.

If you have any questions about a specific seller, or if you think you may have purchased your product from an unauthorized seller, please contact our Customer Support via support@etekcity.com.

What’s Not Covered?

  • Normal wear and tear, including parts that might wear out over time (e.g. batteries, filters, cleaning brush, essential oil pads, etc.).
  • If the proof-of-purchase has been altered in any way or is made illegible.
  • If the model number, serial number or production date code on the product has been altered, removed or made illegible.
  • If the product has been modified from its original condition.
  • If the product has not been used in accordance with directions and instructions in the user manual.
  • Damages caused by connecting peripherals, additional equipment or accessories other than those recommended in the user manual.
  • Damages or defects caused by accident, abuse, misuse, or improper or inadequate maintenance.
  • Damages or defects caused by service or repair of the product performed by an unauthorized service provider or by anyone other than Etekcity.
  • Damages or defects occurring during commercial use, rental use, or any use for which the product is not intended.
  • If the unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation, dishwasher, or water (unless the user manual expressly states that the product is dishwasher safe).
  • Incidental and consequential damages.
  • Damages or defects exceeding the cost of the product.

Claiming Your Limited Warranty Service in 5 Simple Steps:

  1. Make sure your product is within the specified limited warranty period.
  2. Make sure you have a copy of the invoice and order ID or proof of-purchase.
  3. Make sure you have your product. DO NOT dispose of your product before contacting us.
  4. Contact our Customer Support team via support@etekcity.com.
  5. Once our Customer Support team has approved your request, please return the product with a copy of the invoice and order ID.

Sole and Exclusive Remedy

THE FOREGOING LIMITED WARRANTY CONSTITUTES ETEKCITY CORPORATION’S EXCLUSIVE LIABILITY, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ANY BREACH OF ANY WARRANTY OR OTHER NONCONFORMITY OF THE PRODUCT COVERED BY THIS LIMITED PRODUCT WARRANTY STATEMENT. THIS LIMITED WARRANTY IS EXCLUSIVE, AND IN LIEU OF ALL OTHER WARRANTIES. NO EMPLOYEE OF ETEKCITY CORPORATION OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY IN ADDITION TO THE LIMITED WARRANTY IN THIS LIMITED PRODUCT WARRANTY STATEMENT.

Disclaimer of Limited Warranties

TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, EXCEPT AS WARRANTED IN THIS LIMITED PRODUCT WARRANTY POLICY, ETEKCITY CORPORATION PROVIDES THE PRODUCTS YOU PURCHASE FROM ETEKCITY CORPORATION “AS IS” AND ETEKCITY CORPORATION HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

Limitations of Liability

TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, IN NO EVENT WILL ETEKCITY CORPORATION, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR:

(a) DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH PRODUCTS PURCHASED FROM ETEKCITY CORPORATION IN EXCESS OF THE PURCHASE PRICE PAID BY THE PURCHASER FOR SUCH PRODUCTS, OR

(b) INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES EVEN IF ETEKCITY CORPORATION OR ONE OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES. AND REGARDLESS OF WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. EXCEPT AS COVERED BY THIS LIMITED PRODUCT WARRANTY STATEMENT, ETEKCITY CORPORATION SHALL NOT BE LIABLE FOR COSTS ASSOCIATED WITH THE REPLACEMENT OR REPAIR OF PRODUCTS PURCHASED FROM IT, INCLUDING, BUT NOT LIMITED TO, LABOR, INSTALLATION, OR OTHER COSTS INCURRED BY THE USER AND, IN PARTICULAR, ANY COSTS RELATING TO THE REMOVAL OR REPLACEMENT OF ANY PRODUCT.

OTHER RIGHTS YOU MAY HAVE

SOME JURISDICTIONS DO NOT ALLOW FOR: (1) EXCLUSION OF IMPLIED WARRANTIES; (2) LIMITATION ON THE DURATION OF IMPLIED WARRANTIES; AND/OR (3) EXCLUSION OR LIMIATION OF INCIDENTAL OR CONSEQUANTIAL DAMAGES; SO THE DISCLAIMERS

IN THIS POLICY MAY NOT APPLY TO YOU. IN THESE JURISDICTIONS YOU HAVE ONLY THE IMPLIED WARRANTIES THAT ARE EXPRESSLY REQUIRED TO BE PROVIDED IN ACCORDANCE WITH APPLICABLE LAW. THE LIMITATIONS OF WARRANTIES, LIABILITY, AND REMEDIES APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS IN YOUR JURISDICTION. THIS STATEMENT OF LIMITED WARRANTY IS SUBJECT TO APPLICABLE LAWS THAT APPLY TO YOU AND THE PRODUCT. PLEASE REVIEW THE LAWS IN YOUR JURISDICTION TO UNDERSTAND YOUR RIGHTS FULLY.

CHANGES TO THIS POLICY

We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

This warranty is made by:

Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
USA

Scan Here to Receive Exclusive News

Your product comes with a 2-year warranty starting from the date of purchase.

  1. Scan the QR code or visit etekcity.com/warranty

  2. Enter your purchase info to receive exclusive news

  3. Learn about our quality customer support and gain easy access to warranty information.

Customer Support

If you have any questions or concerns about your new product, please contact our helpful Customer Support Team.

Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
USA

Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT

Email: support@etekcity.com
Toll-Free: 855-686-3835

*Please have your invoice and order ID ready before contacting Customer Support.

Questions or Concerns?
Mon–Fri, 9:00 am–5:00 pm PST/PDT
support@etekcity.com855-686-3835
https://manuals.plus/m/d71179cfeda927c4133e4428766786c3c1b104bb926cdca7cc51e9a4d160e836

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References

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