RENPHO R-A009 Travel Scale for Body Weight User Guide

RENPHO R-A009 Travel Scale for Body Weight User Guide

https://renpho.com/pages/renpho-mini-smart-body-fat-scale

Caution!

When using this scale, certain basic safety precautions must be followed.

1. The scale should not be used to diagnose or treat any medical condition. You should always consult a doctor prior to undertaking any diet or exercise program.

2. Any persons who may be pregnant, suffer from osteoporosis, have a pacemaker, artificial joints, portable ECG or other metal devices implanted in their body are advised against using this product. If doing so, please use for weight measurement exclusively and wear shoes in order to bypass the electric current when stepping on the scale for measurement.

3. All body composition data is for reference and should not be used as a substitute for advice from a licensed health care professional.

4. If the scale malfunctions, first check the battery power. Replace the batteries as necessary.

5. Check the device before each use. Do not use the device if damaged.
   The continuous use of a damaged unit may cause injury or inaccurate results.

6. Please keep the scale dry. Take caution when using the scale on wet and slippery surfaces.

7. The scale is fragile, please handle it with care.

8. This scale is a high-precision measuring device. Never jump on, stomp on, or disassemble the scale. Handle it carefully to avoid breakage.

9. The scale is not waterproof; never immerse the scale in water. To clean the surface, use a damp cloth or glass cleaner. Do not use soap or other chemical cleaning agents.

10. Always use the scale on a solid, flat surface and ensure the scale is kept completely still while weighing.

11. Do not put heavy objects on the scale when not in use.

12. This scale has been designed for household use only and is not intended for medical or commercial use.

13. To prevent interference or danger, do not use the device in an environment near equipment with strong electromagnetic fields.

14. Do not attempt to disassemble the scale for any reason.

STEP 1

Before use:
Install the AAA batteries correctly; one set is included in the package.

Note:

1. Insert AAA batteries as indicated by the polarity symbols(+ and-) marked inside.
2. The original batteries provided are NOT rechargeable. DO NOT attempt to recharge the batteries.
3. If “LO” appears on the display, please replace the batteries.

STEP 2

Use the scale in a flat and stable location. Avoid any carpeting or uneven flooring.

STEP 3

Download and install the free “Renpho Health” App to your smartphone.https://apps.apple.com/us/app/renpho- health/id1543340610https://play.google.com/store/apps/details?id=com.renpho.health&hl=en_US&gl=US

Note: Due to continuing updates and improvements, the “Renpho Health” App may appear slightly different.

STEP 4

Open the App and follow set-up and pairing instructions:
a. Register your account in the Renpho Health App using e-mail. You may also login using Guest mode if you do not wish to register.
b. Enable Bluetooth on your smart phone.
– For iOS users, iOS 13 or later requires Bluetooth permissions:

1. Go to setting;
2. Scroll down to find the Renpho Health App;
3. Switch on the Bluetooth permission.
   – For Android users, make sure your location is turned on for Android 6.0 or later.

Note: Phone setting can not connect the scale, please go to Renpho Health App for connection.

STEP 5

Pairing the RENPHO scale with the App.

Baby Holding Mode

1. In the “User management” interface, add Baby User. Then fill in your baby’s information.
2. Go back to the weighing interface and choose “Baby weighing”.
3. Three steps to get your baby’s weight measurement:
   Step 1: Adult weighs first, stay still until the data is stable, then step off the scale.
   Step 2: Hold your baby, then step onto the scale again and stay still.
   Step 3: The system will automatically calculate your baby’s weight.

Note: This function does not support measuring infants under 4.41b/2kg.

Important!

Recalibration:

If the scale has been moved or turned upside down, it must be recalibrated to ensure accurate results.

1. Please place your scale in a firm and flat, stable location. Avoid any carpeting.
2. Place one foot on the scale to wake it up.
3. When the monitor shows digits, remove your foot.
4. Then scale will show “CAL” then “0.0” or “0.00”.
   The recalibration process is complete.

Frequently Asked Questions

1. Why isn’t the scale detecting body fat and/or other data?
   – Ensure your feet are dry and bare.
   – Stand firmly on the scale with feet apart, facing the LED digital display.
   – Wait about 15s for the weighing process to finish.
   – If not, try applying moisturizer to your feet and measure again.
   – Ask another person to step on the scale and see if the body fat data works for them.

2. I have registered an account on the RENPHO website, why can’t I log into the App?
   Because the RENPHO website and Renpho Health App are two different systems, you must create an account for the App. If the regular connection to Bluetooth failed, please try the below steps:

3. Reset the scale.
   Taking out one battery for 5 seconds and putting it back in.

4. Reset the Bluetooth connection.
   Ensure Bluetooth and GPS (Android only) are enabled on your phone.
   A. Open “Renpho Health” App.
   B. Step one foot on the scale surface to wake it up.
   C. After a few seconds of loading, the scale model number will appear, tap it.
   D. Step on the scale again to complete the pairing.

5. Why is my body weight not accurate?
   If you think you are getting an inaccurate weight measurement, please try below steps to fix the problem inaccurate issues:

6. Place the scale on a hard and flat surface. Softer floors such as carpet would cause inaccuracies.

7. Step on the scale with one foot until the LED screen lights up. Then step off and wait for the LED screen to display “CAL”. When “0.00” is displayed, the scale is calibrated and you could step on it for measurement.

8. During the measurement, try to keep your weight cantered directly above and over the scale as much as possible.

9. Try waiting for the scale to auto-shutoff (about 10 seconds) and you should be able to view accurate results via app.

10. How to change the unit?
    Please go to Renpho Health App, “Weight Homepage>Setting> Measurement Unit Setting”.

Warranty Policy

Your RENPHO product purchase is covered by a one year limited manufacturer warranty from the date of delivery. For warranty terms and conditions, please visit: https://renpho.com/pages/warranty-terms-and-conditions
Note: Product registration is not required for the warranty. If you choose not to register your product, it will not diminish the product warranty.

Customer Service

Please feel free to contact us if you have any questions or concerns.
RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.

? Tel: +44(0)7434-666088 (UK ONLY)
Monday-Friday 9:00AM-5:00PM(GMT)
?  Email: support-eu@renpho.com (UK&EU)

*For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.

Notice:
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle ii responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

UK Importer: EEON(UK)LIMITED
Kemp House 160 City Road, London, EC1V 2NX, United Kingdom

EU Importer: Renpho GmbH
Lehmweg 17, 20251 Hamburg Hoheluft-Ost, Deutschland, Germany
Tel: +49 40 23969285 (DE ONLY)

Manufacturer: Shenzhen Ruiyi Business Technology Co., Ltd.
Qianhai Complex A201, Qianwan Road 1, Qianhai Shenzhen-Hong Kong
Cooperation Zone, Shenzhen, 518000 P.R.China

[UK | REP] Richers & Vision Ltd.
Unit 58B, Bordon Enterprise Park, Budds Lane, Bordon, Hampshire, GU35 0JE, U.K.

[EU | REP] C&E Connection E-Commerce (DE) GmbH Zurn Linnegraben 20, 65933, Frankfurt am Main, Germany
Email: info@ce-connection.de

• Please have your order number ready before contacting customer support.
  Made in China

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