dreametech H12 Smart Wet Dry Vacuum User Manual

Dreame H12
Wet and Dry Vacuum
User Manual

H12 Smart Wet Dry Vacuum

The illustrations in this manual are for reference only. Please refer to the actual product.

THANK YOU
FOR PURCHASING THIS DREAME WET AND DRY VACUUM.

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With it you are obtaining a high quality product that is engineered for optimal performance.
If you have any questions on the product, please contact us: support.us@dreame.tech

Safety Information

IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE), Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
SAVE THESE INSTRUCTIONS
Household use only.
WARNING- To reduce the risk of fire, electric shock, or injury:

• Do not use outdoors or on wet surfaces during charging
• Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
• Use only as described in this manual. Use only manufacturer’s recommended attachments
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle charger, including charger plug, and charger terminals with wet hands
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
•  To Reduce the Risk of Fire, do not use a flammable or combustible liquid to clean a floor.
• Do not use without water tank and/or filter in place.
• Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
• Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
• Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
• Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
• Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130° C may cause explosion.
• Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
• Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
• Always turn off this appliance before connecting or diaconnecting motorized nozzle.
• To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only cleaning fluid intended for use with this appliance. Use only Dreame-branded detergents to help prevent malfunction.
• This product contains batteries that can only be replaced by qualified technicians or after-sales service.

Caution:
This device complies with Part 15 of the FCC Rules / Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference. (2) this device must  accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to  provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following.

Product Overview

Packing List

Vacuum

Brush Assembly

Charging Base

Display Screen

Voice Prompt Button

Installation

Accessory Holder Installation
Install the accessory holder into the charging base as indicated. Vacuum Installation
Insert the end of the handle vertically into the port on the top of the vacuum as indicated until you hear a click.
Note: To disassemble, extend a hard object into the hole on the back of the vacuum to press contacts, and pull the handle upwards at the same time.

Charging

Note: Fully charge the vacuum before first use.

1.  Place the charging base on the level ground against a wall. Connect one end of the power adapter to the charging base and another end to a power outlet.
2. Place the vacuum on the charging base, the on the screen will light up to indicate the charging status. The number on the display screen represents the current battery level as a percentage during charging. When the number is at 100, the battery is fully charged and the will turn off. If no operation is performed within 10 seconds, the screen will turn off automatically.

Note: If there is no operation within 15 minutes of being fully charged, the vacuum will enter sleep mode.

How to Use

Filling the Clean Water Tank

1. Press the clean water tank release button and pull the tank outwards to remove it.
2. Remove the cover of the clean water tank and fill the tank with clean water.
3. Close the tank cover tightly.
4. Install the clean water tank and ensure it clicks into place.

Starting Cleaning
Briefly press the button to power on, and the vacuum will start cleaning. The vacuum comes with an upright/reclining switch. Please gently step on the brush cover and recline the vacuum backwards to start operating. If the vacuum is in the upright position while working, the current task will be suspended Note: When the vacuum is working, neither move it off the ground nor lay it flat. Otherwise, the dirty  water may flow into the motor.

Do not recline the vacuum backwards more than 140° to prevent the vacuum from leaking water.
Do not use to vacuum any foamy liquids.

Auto Mode / Suction Mode
The vacuum is powered on by default in Auto mode, you can switch to the Suction mode based on your needs.
Auto Mode: The vacuum can adjust its suction power depending on different situations.
Suction Mode: The vacuum can clean the water stains on the floor.

Care & Maintenance

Tips:

1. Turn off the vacuum before care and maintenance.
2.  Replace parts if needed. The parts must be replaced by those available from the manufacturer or its service agent.
3. If the vacuum is not used for an extended period, fully charge it, unplug the power adapter, and store the vacuum in a cool, low-humidity environment away from direct sunlight. To avoid over-discharge of the battery, charge the vacuum at least once every 3 months.

One-Touch Self-Cleaning

• The self-cleaning function can be enabled only when the vacuum is being charged and the battery level is more than 15%.

  1. After the vacuum completes the cleaning task, place it back onto the base and make sure that the water in the clean water tank is sufficient for self-cleaning.
  2. Briefly press the self-cleaning button on the top of the handle, the self-cleaning indicator will light up, and the vacuum will start selfcleaning.
  3. After the self-cleaning ends, the vacuum continues charging its battery.

Note: After the vacuum completes self-cleaning, clean the used water tank promptly. If some stains are left on the charging base, clean the base .

Cleaning the Brush Roller Cover

• Clean it as needed.

  1. Press the brush roller cover release buttons at both ends inward to remove the cover.
  2. Rinse the cover with clean water or wipe it with a cloth.
  3. Dry the cover completely before us
  4. Re-install the cover back.

Cleaning the Brush Roller

• Clean it as needed. Replacing every 3 to 6 months is recommended.

  1. Press the brush roller release button, and the brush roller handle pops out. Pull it to take out the brush roller.
  2. Clean out any hair and debris tangled on the brush roller with the provided cleaning brush. Rinse the brush roller with clean water and dry it completely.
  3. Wipe the suction inlet with a dry cloth or wet tissue. Do not rinse the brush assembly with water.
  4. After cleaning the brush roller, align and push the right end into the right slot  on the brush assembly and press the brush roller handle into the left slot on the brush assembly.

Cleaning the Used Water Tank

• Cleaning the used water tank after each use and before and after enabling the self-cleaning function is recommended.

  1. Press the used water tank release button, and pull the used water tank outwards to take it out.
  2. Hold the used water tank and remove the tank cover. Pour out the wastewater.
  3. Rinse the used water tank and tank cover with clean water. Clean the inner wall of the tank with the provided cleaning brush.
  4. After the cleaning is completed, close the tank cover, snap the bottom of the  tank into the support position of the vacuum, and gently push the tank until you hear a click.

Cleaning the Filter

• Replace it every 3 to 6 months.

  1.  Remove the filter from the top of the used water tank.
  2. If the filter is dirty, rinse it with clean water and dry it completely before use.

Cleaning the Tube
Remove the used water tank, wipe it with a damp cloth to clean out the tube before use.

FAQ

the handle.
The vacuum is out of battery or its battery level is low.| Fully charge its battery before use.
The vacuum is in the upright position.| Recline the vacuum backwards.
The brush roller is not installed in place, or the brush roller is entangled by hairs and unable to rotate.| Re-install or clean the brush roller.
The used water tank is not installed in place.| Re-install the used water tank.
The used water tank is full.| Empty the used water tank.
The suction power of the vacuum is weak.| The filter is clogged.| Clean the filter.
The brush roller cover, filter, or clean water tank are not installed in place.| Install the brush roller cover, filter, and clean water tank in place before use.
The brush roller is entangled by hairs.| Refer to the maintenance [Cleaning the Brush Roller] section.
There are some foreign objects in the tube or the tube is blocked.| Clean the tube.
The motor is making a strange noise.| Too much dirty water in the used water tank.| Empty the used water tank.
The suction inlet is blocked.| Clear any blockage in the suction inlet.
The battery status indicator does not light up while charging.| The power adapter is not plugged into the electrical outlet.| Make sure the power adapter is plugged in.
The power adapter is not connected to the charging base.| Make sure they are connected.
The battery status indicator does not light up while charging.| The vacuum is not placed onto the charging base properly.| Make sure the vacuum is placed onto the charging base properly.
---|---|---
No water comes out of the vacuum.| The clean water tank is not installed in place, or the water in the clean water tank is insufficient.| Re-install or fill the clean water tank.
The vent leaks water.| A collision or a sharp pull causes water to enter the motor.| Move gently back and forth when the vacuum is turned on.
The filter is not completely dry after being cleaned.| Dry the filter completely before use.
Self-cleaning fails.| The brush roller may be jammed by large particles.| Open the brush roller cover to check and clean the brush roller.
The vacuum is not being charged.| Make sure the vacuum is being charged before
enabling the self-cleaning function.
The self-cleaning cannot be enabled if the battery level is lower than 15%.| The self-cleaning function can be enabled only when the vacuum is being charged and the battery level is more than 15%.
The used water tank is not installed in place, or the used water tank is full. water tank.| Re-install or empty the used
The clean water tank is not installed in place, or the water in the clean water tank is insufficient.| Re-install or fill the clean water tank.

Troubleshooting

If the vacuum is not working properly, the screen display will show an error message.
Please refer to the troubleshooting table to find your solution.

Refer to the maintenance manual [Cleaning the Tube] section.
Troubleshooting Code| Possible Cause| Solution
---|---|---
E1/EE/EF| Motor error| Please contact customer service.
E2/E3/E7/E8/E9| Battery error| Please contact customer service.
E4/E5| Incompatible power adapter| Please use the original power adapter. If the problem persists, contact customer service.
E6| Battery overheating| Wait until the battery’s temperature returns normal.

For additional support, contact us via support.us@dreame.tech
Tel: 866-977-5177

Specifications

Wet and Dry Vacuum Floor Washer

Model| HHR14B| Charging Time| Approx. 5 hours
Rated Voltage| 21.6 V | Charging Voltage| 26 V
Rated Power| 200 W| Rated Capacity| 3650 mAh
Nominal Capacity| 4000 mAh| Used Water Tank Capacity| 500 mL
Clean Water Tank Capacity| 900 mL|
Power Adapter
Model| YLS0251B-T260090
Input| 100-240 V ~ 50/60 Hz
0.8 A Max| Output| 26 V ****0.9 A

• The lithium-on battery pack contains substances that are hazardous to the environment. Before disposing of the appliance, please first remove the battery pack, then discard, or recycle it in accordance with local laws and regulations of the country
  or region it is used in.

•  The appliance must be disconnected from the power supply when removing thebattery. Keep batteries out of the reach of children. Never put batteries in mouth. If swallowed, contact your physician or local poison control.

• Under abusive conditions, never contact the battery from which the liquid may be ejected. If contact accidentally occurs, rinse with water. If liquid contacts eyes, seek medical help immediately. Liquid ejected from the battery may cause irritation or burns.

Tel:866-977-5177
For more information, please visithttps://global.dreametech.com
Manufactured by: Dreame Trading (Tianjin) Co., Ltd.
Room 2112-1-1, South District, Finance and Trade Center, No.6975
Yazhou Road, Dongjiang Bonded Port Area, Tianjin Pilot Free Trade
Zone, Tianjin, China
Made in China
HHR14B-NA-A00

Documents / Resources

| dreametech H12 Smart Wet Dry Vacuum [pdf] User Manual
H12, H12 Smart Wet Dry Vacuum, Smart Wet Dry Vacuum, Wet Dry Vacuum, Dry Vacuum, Vacuum
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References

• Dreame Global | Smart Robot Vacuum Cleaners

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