MicroFogger MF-V5-P Vosentech User Manual
- June 15, 2024
- MicroFogger
Table of Contents
- MicroFogger MF-V5-P Vosentech
- Product Specifications
- Product Usage Instructions
- Quick start guide
- On-board user interface
- Adjusted Improperly
- Normal operation
- Storage and maintenance
- Troubleshooting
- Safety
- Package contents
- Additional features
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
MicroFogger MF-V5-P Vosentech
Product Specifications
- Model: MicroFogger 5 Pro
- Version: V1.2
Product Usage Instructions
- Setup
- Locate the MicroFogger and place it on charge using the included cable. The STATUS light will turn orange to indicate charging and will turn off once fully charged.
- Locate the fluid tank and remove the rubber fill port cap. Fill it using a bottle of fog liquid, taking care not to over-fill. Replace the fill cap. Wait 15 minutes to allow the atomizer to saturate. This waiting period is only required when using a brand-new coil.
- Once the MicroFogger is sufficiently charged, unplug it. Although we recommend fully charging, you may begin using it at any state of charge.
- Remove the fluid tank caps (if installed) and screw the fluid tank onto the MicroFogger, ensuring it is not over-tightened. Place the safety cover over the tank.
- Turn the MicroFogger on using the small switch on the bottom. The screen will come on and the STATUS light will turn green. Before use, keep in mind a few important rules:
- Keep it mostly upright (vertical) during operation
- Closely monitor the fog liquid level and refill below 1/4 full
- Unscrew the fluid tank and turn the device off when not in use
- Unscrew the fluid tank for charging
- After filling or storage, the MicroFogger may spit small droplets of fog liquid for the first few bursts.
- To avoid this, gently insert a Q-tip (provided) into the barrel of the device while twisting it clockwise until it bottoms out. This will absorb any excess liquid and prevent spitting. Remove the Q-tip by twisting it anti-clockwise. Never look into the barrel while the device is operating!
- Operating the MicroFogger without fog liquid will burn out the replaceable heating coil. This would be indicated by the generated smoke smelling burnt. Turn the MicroFogger off and unscrew the fluid tank before you store it. Unscrew the fluid tank when charging.
- On-board User Interface
- The MicroFogger 5 Pro features an onboard user interface for adjusting power levels and advanced settings.
- Switch: Slide to the right to turn the device on, slide left to turn off.
- Smoke button:
- Hold to begin smoke production, let go to stop
- Press once to return to the previous screen in the menu
- Mode button:
- Press to change between smoke density/speed adjustment
- Hold to enter the settings menu
- In the settings menu, press to cycle through settings
- Select button:
- Press to cycle through smoke density/speeds on the home screen
- Press to configure individual settings in the menu
- Hold on to some settings to quickly cycle through values
- The on-board screen allows you to change the MicroFogger’s power levels and adjust various advanced settings.
- The overall structure of the menu is as shown:
- Home Screen: Here, you can cycle through smoke density levels by pressing the select button while the right bar is highlighted.
- To highlight and adjust the left airflow power bar, press the mode button. Hold the smoke button to see how changes affect smoke production in real-time.
- Settings menu
- Accessory menu
- Advanced menu
- FAQ
- Q: What should I do if the MicroFogger spits fog liquid?
- A: After filling or storage, the MicroFogger may spit small droplets of fog liquid for the first few bursts. To avoid this, gently insert a Q-tip (provided) into the barrel of the device while twisting it clockwise until it bottoms out. This will absorb any excess liquid and prevent spitting. Remove the Q-tip by twisting it anti-clockwise. Never look into the barrel while the device is operating!
- Q: Can I use the MicroFogger without fog liquid?
- A: No, operating the MicroFogger without fog liquid will burn out the replaceable heating coil. This would be indicated by the generated smoke smelling burnt. Turn the MicroFogger off and unscrew the fluid tank before you store it. Unscrew the fluid tank when charging.
Quick start guide
The following guide will show you how to setup your new MicroFogger 5 Pro for the first time. Follow each step carefully – failure to do so will cause frustration! Read ALL parts of this manual to ensure you use this device safely, and correctly
- Locate the MicroFogger and place it on charge using the included cable. The STATUS light will turn orange to indicate charging and will turn off once fully charged.
- Locate the fluid tank and remove the rubber fill port cap. Fill it using the bottle of fog liquid, taking care not to over-fill. Replace the fill cap. Wait 15 minutes to allow the atomizer to saturate. This wait period is only required when using a brand new coil.
- Once the MicroFogger is sufficiently charged, unplug it. Although we recommend fully charging, you may begin using it at any state of charge.
- Remove the fluid tank caps (if installed) and screw the fluid tank onto the MicroFogger, ensuring it is not over-tightened. Place the safety cover over the tank.
- Turn the MicroFogger on using the small switch on the bottom. The screen will come on and the STATUS light will turn green.
- Before use, keep in mind a few important rules:
- Keep it mostly upright (vertical) during operation
- Closely monitor the fog liquid level and refill below 1/4 full
- Unscrew the fluid tank and turn the device off when not in use
- Unscrew the fluid tank for charging
- After filling or storage, the MicroFogger may “spit” small droplets of fog liquid for the first few bursts.
- To avoid this, gently insert a Q-tip (provided) into the barrel of the device while twisting it clockwise until it bottoms out.
- This will absorb any excess liquid and prevent spitting. Remove Q-tip by twisting anti-clockwise.
- Never look into the barrel while device is operating!
- Operating the MicroFogger without fog liquid will burn out the replaceable heating coil. This would be indicated by the generated smoke smelling burnt.
- Turn the MicroFogger off and unscrew the fluid tank before you store it. Unscrew the fluid tank when charging.
On-board user interface
- Switch
- Slide to the right to turn the device on, and slide left to turn it off
- Smoke button
- Hold to begin smoke production, let go to stop
- Press once to return to the previous screen in menu
- Mode button
- Press to change between smoke density/speed adjustment
- Hold to enter the settings menu
- In the settings menu, press to cycle through settings
- Select button
- Press to cycle through smoke density/speeds on the home screen
- Press to configure individual settings in the menu
- Hold on to some settings to quickly cycle through values
- Screen user interface
- The on-board screen allows you to change the MicroFogger’s power levels and adjust various advanced settings. The overall structure of the menu is as shown:
- Home Screen
- Here, you can cycle through smoke density levels by pressing the select button while the right bar is highlighted. To highlight and adjust the left airflow power bar, press the mode button. Hold the smoke button to see how changes affect smoke production in real-time.
- The top section where the logo is will indicate the status while operating.
- The battery indicator shows the state of charge. The smoke created will become less dense as the level decreases
- The left bar shows airflow power (smoke speed). We recommended to keep it full unless specifically needed.
- The right bar shows heating coil power (smoke density). It is not shaded here, so is selected for adjustment. At low temperatures, the top 2 power levels will be inaccessible until device warms up after a few bursts
- The middle thermometer indicates fluid tank temperature. If the bar reaches the top, it will blink and lock the MicroFogger to allow it to cool down.
- Settings menu
- Enter this menu by holding the mode button for 4 seconds when on the home screen. Once entered, the mode button will cycle settings and select will adjust the selected setting.
- Note: Some settings have dependencies. For example to use loops, turn on continuous and delay Tip: To quickly cycle through values on some settings, hold down SELECT
Ensure you have sufficient liquid when using auto-run modes!
Continuous mode – selects a duration for which the MicroFogger will stay
activated after the trigger is pressed. While running, continuous operation
can be canceled by pressing SMOKE. Usually limited to 10s but with TIME LIMIT
off, this is extended to 60s
- Delay – Selects the duration for which the MicroFogger will wait until continuous mode is activated. Requires continuous mode to be on to work. Limited to 15 minutes
- Loop – Select the number of operational loops that the MicroFogger will perform. Requires continuous and delay mode to be turned on. Usually limited to 5 but with TIME LIMIT off, this is extended to infinite loops (- – -)
- RC channel – Allows adjustment of the remote control channel. By default, all 4 channels are in use for different power levels but once a specific letter is selected, the MicroFogger will only respond to that button on the remote.
- Accessory Menu – Press SELECT to enter this sub-menu. Press SMOKE to exit
- Mode – Selects whether an accessory is always on (CONT) or only when smoke is being generated (TRIG)
- Diffuser power – Select the power level for the diffuser accessory
- Light mode – Select the light accessory mode.
- Color – Hold SELECT to cycle through 360 colors, white and RGB
- Cycle speed – Selects how quickly a cycle of a given light mode happens
- RGB speed – How quickly the RGB spectrum cycles through colors
- Advanced Menu – Press SELECT to enter this sub-menu. Press SMOKE to exit
Adjusted Improperly
These settings can be dangerous if adjusted improperly
- RC program – Allows you to bind the MicroFogger to any 433mHz frequency remote control. Simply press select and follow the on-screen instructions.
- Remote ON/OFF/TRG – Lets you turn off the MicroFogger’s remote control functionality to avoid unintentional activation during important performances. When set to TRG, the RC will also activate auto-run modes
- Time limit ON/OFF – Turns the time limit on or off. When off, the MicroFogger will not stop after 10 seconds of continuous operation. It will also unlock greater values in the continuous and loop mode menus. This is an advanced feature and can be dangerous if used improperly. We recommend keeping it ON at all times.
- Charge lock ON/OFF – Sets if the MicroFogger can be activated while charging. Keep this setting ON unless you are both charging and triggering simultaneously. Turning it OFF may result in unintentional activation while charging.
- Control cable ON/OFF – Toggles the ability to use the USB port as a trigger. Keep this setting OFF unless using the control cable accessory
- Info – This screen will display the software version number. Press select to see the total runtime and battery voltage
Normal operation
- Holding the SMOKE button when the MicroFogger is on will begin smoke production. To maximize the heating coil lifespan, we recommend a 10-second limit on continuous use at high power settings, with a few seconds between each burst.
- Prolonged continuous use on a cold start can cause excessive heating coil wear.
- Never run the MicroFogger without fog liquid in the fluid tank. This will instantly wear out the heating coil and make the smoke smell burnt.
- In extreme cases, if you keep running the MicroFogger after this indicator, small burning fragments of absorbent material may be ejected out of the nozzle, as the coil burns out.
- If the heating coil has worn out and the smoke smells burnt, immediately stop use and see the coil replacement instructions below.
- We recommend keeping the MicroFogger mostly upright during use. This position allows the coil to optimally absorb the liquid, even if the tank is near-empty.
- If you require smoke output in a downward or sideways direction, we recommend using the hose adapter accessory to re-direct the smoke through a hose. If the fluid tank is >90% full, the MicroFogger can be used in any orientation,
- Avoid prolonged use at low smoke speeds as this can cause the MicroFogger to “spit”. Always use the Q-tip method in the quick start guide to prevent “spitting” after storage or tank filling.
- When finished, remember to turn the toggle switch OFF. Leaving the MicroFogger ON for extended periods may cause permanent battery damage and unpredictable behavior. Unscrew the fluid tank when you are done using the device
- To charge, unscrew the fluid tank and connect to power with a USB-C cable. The device can be charged either ON or OFF. Charging in the ON position will give a detailed battery level readout but will take marginally longer to charge.
Battery swaps
- Li-ion batteries can be very dangerous when handled improperly. Only store batteries within MicroFogger or in safety cases, provided with spares.
- To remove the battery, turn the device OFF and gently push in on the battery cap while rotating it anti-clockwise. Remove the cap and hold the MicroFogger vertically. Gently tap the device on the soft surface to eject the battery. Pull the battery out and immediately store in the safety case
- To re-install, gently push the battery in, ensuring it is the correct way around as marked on the casing. Re-install the battery cap by pushing in and rotating 90° clockwise, while in the correct cap orientation.
- Tip: If you want to store the MicroFogger and prevent the switch from turning on, install the battery in reverse orientation, as it will be disconnected this way.
Heating coil replacement
If, during normal use, you notice that the smoke produced smells burnt, immediately stop and either swap the fluid tank (if a spare is available) or replace the coil in an existing tank:
- Unscrew the fluid tank and remove fill port cap. Drain fluid by holding it upside-down
- Use the tank tool to unscrew the top cap, while holding the clear housing
- Remove the tank base by pushing it out of the clear housing
- Use fingers or a gripping tool to unscrew the heating coil, while it is held in the clear housing as shown
- Remove and save the metal nozzle from the bottom of the worn coil. Discard worn coil
- Install the saved nozzle into a new heating coil, ensuring the wire marked in yellow is wedged between the rubber gasket and nozzle.
- Screw the new coil back in, and re-assemble the tank. Ensure O-rings are fitted properly
- After installing a brand-new coil, remember to let it soak in liquid for 15 minutes.
- Tip: A worn-out heating coil will have a black, charred interior while a new one is white
Storage and maintenance
- To store the MicroFogger, fully charge it and turn it off using the switch.
- Ensure the fluid tank is unscrewed and apply storage caps if available.
- Place it in a cool, dry place that is away from direct sunlight and any potentially flammable materials.
- The battery can be left inside the device.
- If LEAK is displayed on the screen, you’ll need to check the inside of the housing for leaks.
- You’ll need a small Philips-head screwdriver to complete this maintenance.
- Remove the safety cap and unscrew the fluid tank
- Unscrew the 3 screws holding the front metal bulkhead
- Slide top cover (with screen) forwards about 2 cm and then back in place
- Remove the front bulkhead and observe the inside of the housing
- Use a paper towel to wipe away any liquid if required
- For more significant leaks, please consult the disassembly manual
To reassemble:
- Ensure the top cover (with screen) is in the normal position
- Screw fluid tank onto front bullhead, ensuring center pin is in place
- Ensuring good alignment, gently push bulkhead and tank assembly in place
- Unscrew the fluid tank, and screw the 3 screws back into place
- If the MicroFogger gets oily from small droplets of fog liquid on the exterior, you can wipe it clean with a moist paper towel.
- If the fluid tank gets oily or significantly wet with fog liquid, take it off of the device and wipe it clean. You can also wash it with clean water, but ensure you allow it to fully dry before re-installing, to prevent excess “spitting”
Troubleshooting
- Before attempting any troubleshooting steps, please reset the MicroFogger first by holding the select and mode buttons at the same time for 10 seconds until “full reset” is displayed on the screen.
- No smoke is emitted even though the device is activated – First, check that the smoke density power isn’t too low to notice. Next, ensure the fluid tank is screwed on sufficiently tight. If it is, attempt the following:
- Cut the cotton part off one end of a Q-tip, keeping the plastic handle
- Insert cut end of the handle into the MicroFogger’s barrel
- Apply some downward pressure to re-seat any loose connections
- Fluid tank leaking from ends – If you’ve overfilled the fluid tank, this may cause some leaks while the pressure equalizes.
- Wipe away any excess fog liquid and perform the Q-tip cleaning method before installation on the device. If leaking persists, you may have a worn heating coil, that needs to be replaced.
- MicroFogger won’t turn on – First, ensure that the battery is installed in the correct direction and the switch is ON.
- If the screen does not turn on, turn the switch OFF and plug the MicroFogger in to charge for several hours. If the device still does not run, the battery may have been over-discharged and needs to be swapped out.
- MicroFogger won’t charge – First, ensure that the battery is installed in the correct direction. If the orange charging light doesn’t turn on, try using another charger and USB-C cable to diagnose whether it is an issue with the MicroFogger or not.
- MicroFogger activates when the placed on charge – This can occur when the charge lock setting is OFF and the control cable setting is ON. Revert the settings to their default values.
- MicroFogger produces a burning smell even with a new heating coil – There may be a very slight burning smell present in the first few seconds of operation with a new coil.
- If the smell does not disappear or gets more severe, stop using the MicroFogger and allow it to rest for at least another 15 minutes before continuing, ensuring that the fluid tank is full. If the smell persists, replace the heating coil
- MicroFogger flickers ON/OFF when shaken – This indicates a loose battery spring that needs to be readjusted
- MicroFogger spits out fog liquid when activated – After filling or storage, the MicroFogger may “spit” small droplets of fog liquid for the first few bursts. To avoid this, gently insert a Q-tip (provided) into the barrel of the device while twisting it clockwise until it bottoms out. This will absorb any excess liquid and prevent spitting. Remove Q-tip by twisting anti-clockwise. This can also happen at low smoke speed levels, increase speed level to avoid.
Safety
The MicroFogger 5 Pro is powered by a high-performance Lithium-ion battery. This type of battery presents a potential fire risk if handled improperly. The following safety guidelines aim to prevent any issues from arising:
- Never leave the MicroFogger charging while unattended
- Never run the MicroFogger in auto-run modes while unattended
- Always keep the MicroFogger away from any flammable materials
- Never expose the MicroFogger to temperatures over 60 degrees Celsius
- Avoid disassembling the MicroFogger unless instructed
- Always ensure the MicroFogger’s barrel is clear of debris
- If the MicroFogger sustains significant damage that punctures its battery, immediately cease operation and place it in a safe area outdoors to prevent any further damage to its surroundings or people should the battery sustain a thermal runaway.
- If the lower half of the MicroFogger heats up to uncomfortable temperatures of over 40 degrees Celsius, immediately cease operation (unplug it if it is charging) and place it in a safe area outdoors and wait for at least 10 minutes.
- Never attempt to power the MicroFogger using a homemade charging cable. If you do so, this will be at your own risk.
- Never attach, strap the MicroFogger to a person without a quick-release that can easily be operated by the aforementioned person
- Always unscrew the fluid tank and turn the device off for storage
- Never store the battery “loose”, only store batteries in the device or in safety cases
To produce smoke, the MicroFogger evaporates a mix of Propylene Glycol and Vegetable Glycerin. Although these chemicals are both generally recognized as safe and are commonly used in food additives and skin lotions, you must always follow the following safety points:
- Do not consume the fog liquid
- Do not get any fog liquid into your eyes. Immediately flush the affected eye with clean water for at least 15 minutes if this occurs.
- Never use the MicroFogger near children under the age of 4 or pregnant women
- Never use the MicroFogger near people with renal health issues
- Never deliberately inhale the smoke produced
- Never operate the MicroFogger if the liquid tank is empty
- Never fog up a room to a visibility of less than 3m
- Never use any fog liquid other than the liquid provided by us. If you decide to do so, this would be at your own risk as we can only guarantee the safety and performance of our own liquid.
- Immediately cease operation if the smoke begins smelling burnt
- If you feel nauseous, light-headed or exhibit any other adverse heath-related side-effect, immediately cease the operation and go to the well-ventilated room with fresh air.
- Call a doctor if symptoms continue. Similarly, call a doctor is you are concerned about the impact of this chemical on your health.
- Safety data sheets (MSDS) for the constituent chemicals can be found on the fog liquid product page here.
- During operation, the MicroFogger heats an internal metal coil in order to generate vapor. To prevent any heat-related issues please follow these guidelines:
- Never touch the fluid tank during operation as it can burn you
- Use the on-screen temperature indicator to tell advise when tank is hot
- Always allow fluid tank to cool down prior to handling
- Never aim the MicroFogger at people or animals that are within 1m of range as sometimes, small droplets of hot fog fluid can exit the nozzle
- Never look directly into the MicroFogger’s nozzle while it is running
- If the MicroFogger is used without liquid, the heated metal coil will start burning the absorbent material surrounding it.
- This may cause a small flame to appear from the tip of the MicroFogger. Ensure that you never run the MicroFogger without liquid as this sort of incorrect operation can cause injury and damage.
- Finally, there are a few more miscellaneous guidelines that must be respected:
- Never allow anyone under the age of 18 to use the MicroFogger
- If the smoke starts smelling burnt, immediately cease operation and replace the heating coil with a new one.
- The bottom of the MicroFogger 5 has a strong magnet for easy mounting purposes. Keep this side away from sensitive electronics or medical implants
Vosentech LLC will not accept any responsibility for property damage or bodily harm caused by the improper use of the MicroFogger or any other of its products. It is the user’s responsibility to use good judgement and knowledge of the risks detailed above to correctly and safely operate the device. If you are unwilling to accept the risks associated with the use of this device, immediately return it back to us for a refund.
Package contents
The following items should be included in your MicroFogger 5 starter kit:
- MicroFogger 5 Pro
- Fog liquid bottle
- Remote control
- USB charging cable
If you’ve purchased the Ultimate kit, the following additional items are included:
- Additional bottle of fog liquid
- Hose adapter
- Tripod Mount
- LocLine adapter
- LocLine tubing
- Rake attachment
- Circular diffuser
- Liquid fog attachment
- 2 spare V5 coils
- Tank disassembly tool
- Spare battery in safety case
- Carry case with foam insert
Additional features
The MicroFogger 5 Pro supports several additional features that’ll make it
easier for you to incorporate it into your own custom projects should you
decide to do so. Please note that although these modifications are officially
supported, you will void your MicroFogger’s warranty should you decide to
proceed since there is a potential to damage the internal electronics if you
are not careful. While the following guide will detail each step to make the
process as easy as possible, we still advise that you only attempt these
modifications if you believe you have sufficient technical knowledge. Proceed
at your own risk
Wired manual control
The MicroFogger can be triggered via its USB port to allow for automated
control or to let you reliably activate it over long distances where the
remote control may be unsuitable. This can be done by simply connecting the
two data pins (pins 3 and 4) of the USB-C port together. To access these pins,
you’ll need to get one of our control cable break boards. Using the diagram on
the back of the breakout board, connect your switch or relay to the two pins
on either side of the button symbol. You will need to turn the control cable
setting ON in order to allow the cable to work.
Incorrectly wiring or accidental contact between any wires other than the data can lead to irreversible damage that is not covered by the warranty.
Wired digital control
- Similarly, the MicroFogger can also be controlled using a common microcontroller such as an Arduino.
- To do so, you’ll need to connect the black GND pin of the breakout board to the ground pin of the microcontroller.
- You’ll then be able to send a HIGH or LOW signal to the input pin to turn the MicroFogger on or off.
- The signal voltage can range from 3V to 5V. You will need to turn the control cable ON to allow the cable to work.
External Power
- The MicroFogger 5 Pro can be configured to operate while charging so it is possible to power it off of a USB battery bank or any other other 5V power supply.
- If using a battery bank, you can connect it using the included micro USB cable.
- If a USB port is inaccessible, our control cable breakout board can be used.
- Simply connect the positive terminal of a 5V power supply to the charging pin on the breakout board and the black wire to the ground pin.
- This will also allow you to use wired control while keeping the
- MicroFogger is on charge as long as you have turned off the charge lock setting in the advanced menu.
Support and FAQs
- Can the MicroFogger trigger smoke alarms?
- Yes, if enough smoke is produced then ionization and photoelectric smoke alarms will be activated. Traditional heat-activated smoke alarms and sprinklers won’t be affected
- Is it possible to change the smoke color?
- Sort of! With the MicroFogger 5, we have the ColorSmoke attachment available, that will light up the generated smoke in various colors. Unfortunately, it is not possible to change the smoke color itself.
- Can I breathe in the smoke?
- During proper operation, the fog produced is considered to be non-toxic but we do not recommend breathing it in any way.
- The smoke can only become toxic if the safety precautions regarding the replacement of worn-out heating coils are not followed, and you breathe in smoke that strongly smells burnt.
- What is the fog liquid made out of?
- Our fog liquid consists of a high-purity vegetable glycerin and propylene glycol mixture.
- These chemicals are commonly available and may be found in local shops as base liquids for electronic cigarettes. The MSDS documents for these chemicals can be found on the fog liquid product page on our website, linked here.
- Can I use liquids from other smoke machines?
- Liquids from other fog machines are usually far less viscous than our composition so if used in the MicroFogger, they are unlikely to produce any smoke.
- We can only guarantee the safety and performance of the fog liquid that we sell so if you decide to experiment with other compositions, this would be at your own risk.
- How long does the smoke linger in the air?
- Depending on the atmospheric conditions, the smoke can remain in the air for up to an hour after being released. The main factor affecting this is whether or not there is any air movement, drafts or wind will greatly accelerate the smoke dispersion.
- Do MicroFogger 4 heating coils work with the 5?
- Sort of! The MicroFogger 4 coils have an additional metal piece on the bottom that needs to be removed to make way for the MicroFogger 5’s nozzle. Once removed, they are compatible.
- What obstacles can the remote control signal go through?
- It depends on the exact situation but in general, you will be able to control the MicroFogger through several thin plaster walls. Similarly, if you decide to put it into a cardboard or fabric enclosure, you shouldn’t encounter any issues.
- On the other hand, metal barriers such as car doors will usually block the signal although we have had luck with activating the MicroFogger inside a car hood, with relative ease.
- Can I control the MicroFogger 5 Pro via a wired remote?
- Yes, the USB charging port also doubles as a signal input which allows you to trigger the MicroFogger using a switch, relay or microcontroller of your choice. You’ll need our control cable accessory to access this functionality.
- If you believe that your Microfogger is faulty, please check the troubleshooting section of this manual.
- If your problem persists, please consult the following page: https://vosentech.com/index.php/repairs-and-replacements/.
- If, after reading the above page, you’d like to return the item, please see the instructions below: https://vosentech.com/index.php/returns-refunds/.
- If you’d like to contact us, feel free to use the email address or phone number below.
- If it is a specific question about your order, please include your order number that starts with VT which can be found on your printed invoice.
- support@vosentech.com. +1 (215) 649 7702
References
Read User Manual Online (PDF format)
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