Panasonic RP-HTX20B Digital Wireless Stereo Earphones Instruction Manual

: June 4, 2024
: Panasonic

Panasonic RP-HTX20B Digital Wireless Stereo Earphones

Model No. RP-HTX20B

Thank you for purchasing this product.
Please read these instructions carefully before using this product, and save this manual for future use.

Manufactured by: Panasonic Corporation
Kadoma, Osaka, Japan
Importer for Europe: Panasonic Marketing Europe GmbH Panasonic Testing Centre Winsbergring 15, 22525 Hamburg, Germany

Panasonic Corporation
http://www.panasonic.com
© Panasonic Corporation 2018

More detailed operating instructions are available in “Operating Instructions (PDF format)”.
To read it, download it from the website.
http://panasonic.jp/support/global/cs/accessories/oi/rp_htx20b/

Click the desired language.

Accessories

Please check and identify the supplied accessories.

1 x USB charging cord
1 x Earpieces set (L, S)

• M-size earpieces are attached at the time of purchase.

**For thr United Kingdom and Ireland customers**

Sales and Support Information

Customer Communications Centre

For customers within the UK: 0344 844 3899
For customers within Ireland: 01 289 8333
Monday – Friday 9:00 am – 5:00 pm (Excluding public holidays).
For further support on your product, please visit our website: www.panasonic.co.uk

Direct Sales at Panasonic UK

Order accessory and consumable items for your product with ease and confidence by phoning our Customer Communications Centre Monday – Friday 9:00 am – 5:00 pm (Excluding public holidays).
Or go on line through our Internet Accessory ordering application at www.pas-europe.com.
Most major credit and debit cards accepted.
All enquiries transactions and distribution facilities are provided directly by Panasonic UK.
It couldn’t be simpler!
Also available through our Internet is direct shopping for a wide range of finished products. Take a browse on our website for further details.

Expressions used in this document

The product illustrations may differ from the actual product.

**For Thailand only**

This telecommunication equipment conforms to NTC/NBTC technical requirement.

Safety precautions

Unit

WARNING:

To reduce the risk of fire, electric shock or product damage,

Do not expose this unit to rain, moisture, dripping or splashing.
Do not place objects filled with liquids, such as vases, on this unit.
Use the recommended accessories.
Do not remove covers.
Do not repair this unit by yourself. Refer servicing to qualified service personnel.

Avoid the use in the following conditions

High or low extreme temperatures during use, storage or transportation.
Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
Extremely high temperature and/or extremely low air pressure that can result in an explosion or the leakage of flammable liquid or gas.

Avoid using or placing this unit near sources of heat.
Do not listen with this unit at high volume in places where you need to hear sounds from the surrounding environment for safety, such as at railroad crossings, and construction sites.

Earpieces

Keep the earpieces out of reach of children to prevent swallowing.
Securely attach the earpieces. If they are left in the ears after coming off, injury or sickness may be caused.

Allergies

Discontinue use if you experience discomfort with the earphones or any other parts that directly contact your skin.
Continued use may cause rashes or other allergic reactions.

Precautions for listening with the Earphones

Excessive sound pressure from earphones and headphones can cause hearing loss.
Do not use your earphones at a high volume. Hearing experts advise against continuous extended play.
If you experience a ringing in your ears, reduce volume or discontinue use.
Do not use while operating a motorised vehicle. It may create a traffic hazard and is illegal in many areas.
You should use extreme caution or temporarily discontinue use in potentially hazardous situations.

This unit may receive radio interference caused by mobile telephones during use. If such interference occurs, please increase separation between this unit and the mobile telephone.

Use only the supplied USB charging cord when connecting to a computer.

This unit is intended for use in moderate and tropical climates.

Specifications

General

Power supply| DC 5 V, 500 mA (Internal battery: 3.7 V (Li-polymer 155 mAh))
---|---
Operating time *1| Approx. 8 hours 30 min
Charging time* 2 (25 ºC )| Approx. 2 hours
Charging temperature range| 10 ºC to 35 ºC
Operating temperature range| 0 ºC to 40 ºC
Operating humidity range| 35 %RH to 80 %RH (no condensation)
Mass**| Approx. 18 g

Bluetooth® section

Frequency band	2402 MHz to 2480 MHz
Supported profiles	A2DP, AVRCP, HSP, HFP
Supported codec	SBC

1 It may be shorter depending on the operating conditions.
2 The time required to charge the battery from empty to full.
• Specifications are subject to change without notice.

Part names

Left earphone Right earphone
Remote controller
① Earpiece
② Battery case
③ Raised dot indicating the left side
④ LED indicator light
⑤ Microphone
⑥ USB lid
⑦ Charging terminal (DC IN)
⑧ [ + ] button
⑨ [ ] button
⑩ [ – ] button
_ Hereafter referred to as “LED”_

Charging

The rechargeable battery (installed in the unit) is not charged initially.
Charge the battery before using the unit.

Open the USB lid.
• If there is moisture in the USB lid area, wipe it off before opening the lid.
Connect this unit to a computer ( ) using the USB charging cord (supplied) ( ).

The LED ( ) lights in red when charging is in progress. When charging is completed, the LED will go out.
It takes approx. 2 hours to charge the battery from empty to full.
Check the direction of the terminals and plug in/out straight holding onto the plug. (It may result in malfunction by the deforming of the terminal if it is plugged in obliquely or in wrong direction.)
It is not possible to turn the power on or connect to Bluetooth ® devices during charging.
Make sure the computer is turned on and is not on standby or sleep mode.
Do not use any other USB charging cords except the supplied one.
When the battery starts running low during use of the unit, the blinking LED will turn from blue to red. A beep will sound every 1 minute. When the battery runs out, an English guidance message will be heard and the power will turn off.

Turning the power on/off

Press and hold [ ] of this unit for approx. 3 seconds until the LED (blue) blinks.

A beep will sound, and the LED (blue) will blink slowly.

To turn the power off

Press and hold [ ] for approximately 3 seconds. An English guidance message will be heard, and the power will be turned off.

If the unit is not connected to a Bluetooth® device, an English guidance message will be heard and turn off the unit automatically approximately 5 minutes after you have stopped using it. (Auto power off)

Connecting a Bluetooth® device

Bluetooth® pairing

In the power-off state, press and hold [ ] of this unit until the LED blinks.
– When pairing a device for the first time: approx. 3 seconds
– When pairing a second or subsequent devices: approx. 5 seconds
• The unit starts to search for the Bluetooth® device for connection, and the LED will blink in blue and red alternately.
Turn on the power of the Bluetooth® device, and enable the Bluetooth® function.
Select “RP-HTX20B” from the Bluetooth® device’s menu.
• If prompted for a passkey, input the passkey “0000 (four zeros)” of this unit.
• When the LED (blue) blinks twice every approx. 2 seconds, pairing (registration) is completed. (Connection established)
• If connection to a device is not established within approximately 5 minutes, the unit will be turned off. Perform pairing again.

Connecting a paired Bluetooth® device

Turn on this unit.
Perform steps 2 and 3 of “Bluetooth® pairing”. (→ above)
• When the LED (blue) blinks twice every approx. 2 seconds, pairing (registration) is completed. (Connection established)

Using the earphones

When using the functions below that are indicated with the [ ] mark, connect the Bluetooth® device and the unit.

♦Listening to music [ ]

Select and play the music on the Bluetooth® device.

The unit’s earphones will output the music or the audio of the video being played back.

♦Remote controlling (Available only if your Bluetooth® device supports “AVRCP” Bluetooth® profiles) [ ]

(Operation example)

Play / Pause:	Press [ ]
Increase the volume:	Press [+] .
Decrease the volume:	Press [-] .
Forward to the start of next track:	Press and hold [i] for

approximately 2 seconds.
Return to the start of current track:| Press and hold [j] for approximately 2 seconds.
• The volume can be adjusted in 16 levels. When the maximum or minimum volume is reached, a beep will sound.

♦Making a phone call [ ]

Press [ ] (a) on the unit and answer the incoming call.
• (HFP only) To reject the incoming call, press [ ] twice quickly.
Start talking.
Press [ ] to end the phone call.
• (HFP only) It may be difficult to hear phone conversations when the unit is used in locations with loud ambient noise or in outdoor or other locations exposed to powerful winds. In that case, change the calling location or switch the calling device to the Bluetooth® enabled phone to continue the call. (Press [ ] on the unit twice quickly to switch.)
• You can have the Bluetooth® enabled phone make phone calls by using the microphone of the unit and an app of the Bluetooth® enabled phone.
(→ below, “Activating voice functions”)

♦Activating voice functions [ ] You can activate Siri or other voice functions with a button on the unit.
Press [ ] of this unit twice quickly.

♦Restoring to the factory settings
Charge the battery before restoring the unit.

While the unit is turned off, press and hold [ ] for at least 5 seconds until the LED starts blinking alternately in blue and red.
While the LED is blinking alternately in blue and red, press and hold [+] and [-] at the same time for at least 5 seconds.
• The default settings will be restored after the LED (blue) blinks fast and the unit turns off.
• When pairing a device again, delete the registering information (Device:
“RP-HTX20B”) from the Bluetooth® device’s menu, and register this unit with the Bluetooth® device again. ( ➔ )

Close the USB lid securely.
Do not touch the charging terminal with wet hand.
• If sweat or liquid is attached to the charging terminal, malfunction may occur.

To remove the battery when disposing of this unit

The following instructions are not intended for repairing purposes but for the disposal of this unit. This unit is not restorable once disassembled.
• When disposing of this unit, take out the battery installed in this unit and recycle it.

Danger

As the rechargeable battery is specifically for this product, do not use it for any other device.

Do not charge the removed battery.

Do not heat or expose to flame.
Do not leave the battery(ies) in a car exposed to direct sunlight for a long period of time with doors and windows closed.
Do not pierce the battery with a nail, subject it to an impact, or dismantle or modify it.
Do not let the wires touch any other metal or each other.
Do not carry or store the battery with a necklace, hair pin, or the like.
Doing so may cause the battery to generate heat, ignite, or rupture.

Warning

Do not place the removed battery, and other items within reach of infants.
Accidental swallowing of such an item may have an adverse effect on the body.

In the event that you think such an item has been swallowed, consult a doctor immediately.

In the event of fluid leaking from the battery, take the following measure, and do not touch the fluid with bare hands.

Fluid entering into an eye may cause loss of eyesight.

Wash the eye with water immediately without rubbing it, and then consult a doctor.
Fluid getting on your body or clothes may cause inflammation of the skin or injury.
Sufficiently rinse with clean water, and then consult a doctor.

A lithium-ion polymer rechargeable battery is built in to the battery case.
Please discard according to local regulations. When disposing this product, disassemble properly by following the procedure, and remove the internal rechargeable battery.

Disassemble after the battery runs out.
When disposing of the battery, please contact your local authorities or dealer and ask for the correct method of disposal.

Put a straight-slot screwdriver (commercially available) into the battery case.
• Make sure to keep fingers away from the tip of the screwdriver.
• Use a screwdriver that fits into the slit on the battery case. If it is too small, the battery case will not open properly.
Use the screwdriver for leverage, and push the upper cover upward.
• Be careful not to touch the battery with the screwdriver.
Hold the battery , and remove it.
Pull off the battery and separate it from the battery case by cutting off the wires, one by one, with scissors.
• Insulate the wire parts of the removed battery with cellophane tape.
• Do not damage or dismantle the battery.

Maintenance

Clean this unit with a dry and soft cloth.

Do not use solvents including benzine, thinner, alcohol, kitchen
detergent, a chemical wiper, etc. This might cause the exterior case and
the cord to be deformed or the coating to come off.Keeping the battery performance
During the long period of disuse, full charge this unit once every 6
months to keep the battery performance.

Troubleshooting

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated do not solve the problem, consult your dealer for instructions.

No sound.

Make sure that tha unit and the Bluetooth® device are connected correctly. (➔ Rear page, )
Check if music is playing on the Bluetooth® device.
Make sure that the unit is turned on and the volume is not set too low.
Pair and connect the Bluetooth® device and the unit again. (➔Rear page, )
Check if the Bluetooth® compatible device supports “A2DP” profile. For details on profiles, see “Listening to music” in “Operating Instructions (PDF format)”. Also refer to the operating manual for the Bluetooth® compatible device.

Low volume.

Increase the volume of the unit. (➔ Rear page, )
Increase the volume on the Bluetooth® device.

Sound from the device is cut off. / Too much noise. / Sound quality is bad.

Sound may be disrupted if signals are blocked. Do not fully cover this unit with the palm of your hand, etc.
The device may be out of the 10 m communication range. Move the device closer to this unit.
Remove any obstacle between this unit and the device.
Switch off any wireless LAN device when not in use.

The device cannot be connected.

Delete the pairing information for this unit from the Bluetooth ® device, then pair them again. (➔ Rear page, )

You cannot hear the other person.

Make sure that the unit and the Bluetooth® enabled phone are turned on.
Check if the unit and the Bluetooth® enabled phone are connected. (➔ Rear page, )
Check the audio settings of the Bluetooth® enabled phone. Switch the calling device to the unit if it is set to the Bluetooth® enabled phone. (➔ Rear page, )
If the volume of the other person’s voice is too low, increase the volume of both the unit and the Bluetooth® enabled phone.

Cannot make a phone call.

Check if the Bluetooth® compatible device supports “HSP” or “HFP” profile. For details on profiles, see “Listening to music” and “Making a phone call” in “Operating Instructions (PDF format)”. Also refer to the operating manual for the Bluetooth® enabled phone.

The unit does not respond.

This unit can be reset when all operations are rejected. To reset the unit, press and hold [ ] for 10 seconds or more. (The pairing device information will not be deleted.)

Cannot charge the unit.

Is the USB port you are currently using working properly? If your computer has other USB ports, unplug the connector from its current port and plug it into one of the other ports.
If the measures mentioned above are not applicable, unplug the USB charging cord and plug it in again.
If the charge time and operating time become shortened, the battery may have run down. (Number of charging times of the installed battery: Approximately 300)

LED does not light during charging. / Charging takes longer.

Is the USB charging cord connected firmly to the USB terminal of the computer? (➔ Rear page, )
Make sure to charge in a room temperature between 10 oC and 35 oC.

The power does not turn on.

Is the unit being charged? The power cannot be turned ON during charging. (➔ Rear page, )

The audio guidance language has changed.

The audio guidance language can be switched. (Press and hold [ ] and [-] for at least 5 seconds.) It is possible to switch the audio guidance between English and French.

Only for European Union and countries with recycling systems
These symbols indicate separate collection of waste electrical and electronic equipment or waste batteries.
More detailed information is contained in “Operating Instructions (PDF format)”.

Declaration of Conformity (DoC)
Hereby, “Panasonic Corporation” declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
Customers can download a copy of the original DoC to our RE products
from our DoC server: http://www.ptc.panasonic.eu
Contact to Authorised Representative:
Panasonic Marketing Europe GmbH, Panasonic Testing Centre, Winsbergring 15, 22525 Hamburg, Germany

Type of wireless	Frequency band	Maximum power
Bluetooth®	2402 – 2480 MHz	4 dBm

The Bluetooth
® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license.
Other trademarks and trade names are those of their respective owners.

Siri is a trademark of Apple Inc., registered in the U.S. and other countries.

QR Code is a registered trademark of DENSO WAVE INCORPORATED.

Other system names and product names appearing in this document are in general the registered trademarks or trademarks of the respective developer companies.
Note that the TM mark and ® mark do not appear in this document.

Panasonic Warranty

Subject to the condions of this warranty Panasonic or its Authorised Service Centre will perform necessary service on the product, without charge for parts or labour, if in the opinion of Panasonic the product is found to have a manufacturing defect within one (1) year or (12 months) (the “warranty period”) from the date of purchase appearing on your purchase receipt.
This warranty only applies to Panasonic products purchased in Australia and sold by Panasonic Australia, it’s Authorised Distributors, or Dealers, and only where the products are used and serviced within Australia or its territories. Warranty cover only applies to the services that are carried out by a Panasonic Authorised Service Centre and only if valid proof of purchase is presented when the warranty service is requested.
This warranty only applies if the product has been installed and/or used in accordance with the manufacturer’s recommendaons (as noted in the operang instrucons) under normal use and reasonable care (in the opinion of Panasonic). The warranty does not cover damage, malfuncon or failure resulng from use of incorrect voltages, incorrect installaon, accident, misuse, neglect, build-up of dirt or dust, abuse, maladjustment of customer controls, mains supply problems, thunderstorm acvity, infestaon by insects or vermin, tampering or repair by unauthorised persons (including unauthorised alteraons), exposure to abnormally corrosive condions, or any foreign object or maer having entered the product.
This warranty does not cover the following items unless the fault or defect existed at the me of purchase:
(a) Consumable parts
(b) Cosmec parts
(c) Worn or damaged parts
(d) Informaon stored on Hard Disk Drives, Opcal Discs, USB Devices, SD Cards, Tapes
(e) DTV recepon issues caused by TV Aerial / Cabling / Wall socket(s)
Some products may be supplied with Ethernet connecon hardware. The warranty is limited on such products and will not cover:
(a) Internet and or DLNA connecon / setup related problems
(b) Access fees and or charges incurred for internet connecon
(c) Incompable software or software not specifically spulated in the product operaons manual; and
(d) Any indirect or consequenal costs associated with the incorrect use or misuse of the hardware, its connecon to the internet or any other device.
To claim warranty service, when required, you should:
• Contact Panasonic’s Customer Care Centre on 132 600 for Service Centre informaon.
• Confirm the opening and acceptance mes with the Authorised Service centre that you choose.
• Then send or take the product to a Panasonic Authorised Service Centre together with your proof of purchase receipt.
• Any freight and insurance costs associated with the transport of the product to and/or from your nearest Authorised Service Centre must be arranged and paid for by you.
The warranes hereby conferred do not extend to, and exclude, any costs associated with the installaon, de-installaon or re-installaon of a product, including costs related to the mounng, de-mounng or remounng of any screen, (and any other ancillary acvies), delivery, handling, freighng, transportaon or insurance of the product or any part thereof or replacement of and do not extend to, and exclude, any damage or loss occurring by reason of, during, associated with, or related to such installaon, de-installaon, re-installaon or transit.

Panasonic Authorised Service Centres are located in major metropolitan areas and most regional centres of Australia, however, coverage will vary dependant on product. For advice on exact Authorised Service Centre locaons for your product, please telephone our Customer Care Centre on 132600 or visit our website and use the Service Centre Locator.
In addion to your rights under this warranty, Panasonic products come with consumer guarantees that cannot be excluded under the

Australian Consumer Law. If there is a major failure with the product, you can reject the product and elect to have a refund or to have the product replaced or if you wish you may elect to keep the goods and be compensated for the drop in value of the goods. You are also entled to have the product repaired or replaced if the product fails to be of acceptable quality and the failure does not amount to a major failure.

If there is a major failure in regard to the product which cannot be remedied then you must nofy us within a reasonable period by contacng the Panasonic Customer Care Centre. If the failure in the product is not a major failure then Panasonic may choose to repair or replace the product and will do so in a reasonable period of me from receiving noce from you.

THIS WARRANTY CARD AND THE PURCHASE DOCKET (OR SIMILAR PROOF OF PURCHASE) SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES

If you require assistance regarding warranty condions or any other enquiries, please visit the Panasonic Australia website www.panasonic.com.au or contact by phone on 132 600
If phoning in, please ensure you have your operang instrucons available.

Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
1 Innovation Road, Macquarie Park NSW 2113
www.panasonic.com.au

Useful information

(Only for Latin American countries) Customer Service

Customer Service Directory

Obtain products information and operative assistant; localize the closer distributor or Service Center; buy spare parts and accessories by our Web Site to Latin American:

COUNTRY	WEB SITE	CONTACT CENTER
Panama	[
www.panasonic.com/pa/soporte/](http://www.panasonic.com/pa/soporte/)

800-7262
Colombia| www.panasonic.com/co/soporte/| 01-8000-947262
Ecuador| www.panasonic.com/ec/soporte/| 1-800-726276
Costa Rica| www.panasonic.com/cr/soporte/| 800-7262737
El Salvador| www.panasonic.com/sv/soporte/| 800-7262
Guatemala| www.panasonic.com/gt/soporte/| 1-801-811-7262
Uruguay| www.panasonic.com/uy/soporte/| 0-800-7262
Paraguay| www.panasonic.com/uy/soporte/| 0-800-11-7262
Chile| www.panasonic.com/cl/soporte/| 800-390-602
022-797-5000
Peru| www.panasonic.com/pe/soporte/| 0800-00726
Venezuela| www.panasonic.com/ve/soporte/| 800-7262-800
Mexico| www.panasonic.com/mx/soporte/| 01800-847-7262
55-5000-1200
Argentina| www.panasonic.com/ar/soporte/| 0800-333-7262
0810-321-7262
Dominican Republic| www.panasonic.com/do/soporte/| 809-200-8000

Documents / Resources

| Panasonic RP-HTX20B Digital Wireless Stereo Earphones [pdf] Instruction Manual
RP-HTX20B Digital Wireless Stereo Earphones, RP-HTX20B, Digital Wireless Stereo Earphones, Wireless Stereo Earphones, Digital Stereo Earphones, Stereo Earphones, Digital Earphones, Wireless Earphones, Earphones
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| Panasonic RP-HTX20B Digital Wireless Stereo Earphones [pdf] Instruction Manual
RP-HTX20B Digital Wireless Stereo Earphones, RP-HTX20B, Digital Wireless Stereo Earphones, Wireless Stereo Earphones, Digital Stereo Earphones, Stereo Earphones, Earphones, Wireless Earphones, Digital Earphones
| Panasonic RP-HTX20B Digital Wireless Stereo Earphones [pdf] Instruction Manual
RP-HTX20B Digital Wireless Stereo Earphones, RP-HTX20B, Digital Wireless Stereo Earphones, Wireless Stereo Earphones, Digital Stereo Earphones, Earphones, Stereo Earphones, Digital Earphones
| Panasonic RP-HTX20B Digital Wireless Stereo Earphones [pdf] Instruction Manual
RP-HTX20B, Digital Wireless Stereo Earphones, RP-HTX20B Digital Wireless Stereo Earphones, Wireless Stereo Earphones, Stereo Earphones, Earphones