Viewsonic VX3268-2KPC-MHD Computer Monitor User Guide

: June 15, 2024
: Viewsonic

Viewsonic VX3268-2KPC-MHD Computer Monitor

Viewsonic-VX3268-2KPC-MHD-Computer-Monitor-PRODUCT

VX3268-2KPC-mhd VX3268-PC-mhd Display User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Model No. VS18229 / VS18228
P/N: VX3268-2KPC-MHD/ VX3268-PC-MHD

Thank you for choosing ViewSonic®

As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic®!

Safety Precautions

Please read the following Safety Precautions before you start using the device.

Keep this user guide in a safe place for later reference.
Read all warnings and follow all instructions.
Sit at least 18″ (45 cm) away from the device.
Allow at least 4″ (10 cm) clearance around the device to ensure proper ventilation.
Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation.
Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture.
Avoid exposing the device to direct sunlight or other sources of sustained heat.
Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the device to dangerous levels.
Use a soft, dry cloth to clean the external housing. For more information, refer to the “Maintenance” section on page 33.
Oil may collect on the screen as you touch it. To clean the greasy spots on the screen, refer to the “Maintenance” section on page 33.
Do not touch the screen surface with sharp or hard objects, as it may cause damage to the screen.
When moving the device, be careful not to drop or bump the device on anything.
Do not place the device on an uneven or unstable surface. The device may fall over, resulting in injury or malfunction.
Do not place any heavy objects on the device or connection cables.
If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.
Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.
When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED.
Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.
Only use attachments/accessories specified by the manufacturer.
When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.
Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as:

If the power supply cord or plug is damaged.
If liquid is spilled onto or objects fall in the unit.
If the unit is exposed to moisture.
If the unit does not operate normally or has been dropped.

NOTICE: LISTENING THROUGH EAR-/HEADPHONES AT A HIGH VOLUME FOR EXTENDED PERIODS CAN CAUSE HEARING DAMAGE/HEARING LOSS. When using ear-/headphones, adjust the volume to appropriate levels, or hearing damage may result.
NOTICE: THE MONITOR MAY OVERHEAT AND SHUTDOWN! If the device shuts down automatically, please turn on your monitor again. After rebooting, change your monitor’s resolution and refresh rate. For details, please refer to the graphics card’s user guide.

Introduction

Package Contents

Monitorwswswsw
Power cord
Video cable
Quick start guide

NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.

Product Overview

Front and Rear View

I/O Ports

1. AC IN	2. HDMI	3. DisplayPort
4. Audio Out

NOTE: For more information about the key and its functions, refer to “Hot Keys” on page 17.

Initial Setup

Installing the Stand

NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.

Wall Mounting

NOTE: Only use UL Certified wall mount kits.

Refer to the table below for the standard dimensions for wall mount kits.

Maximum Loading| Hole pattern

(W x H)

| Interface Pad (W x H x D)| Pad Hole| Screw Specification & Quantity
---|---|---|---|---
14 kg| 100 x 100 mm| 115 x 115 x 2.6 mm| Ø 5 mm| M4 x 10 mm 4 pieces

NOTE: Wall mount kits are sold separately. To obtain a wall mounting kit, contact ViewSonic® or your local dealer.

Turn off the device and disconnect all cables.
Place the device on a flat, stable surface with the screen facing down.
Remove the monitor stand.
Attach the mounting bracket to the VESA mounting holes at the rear of the device. Then secure it with four (4) screws (M4 x 10 mm).
Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall.

Using the Security Slot

To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object.
Below is an example of setting up a security slot locking device on a table.

Making Connections

This section guides you on how to connect the monitor with other equipment.
Connecting to Power

Connect the power cord to the AC IN jack at the rear of the device.
Connect the power cord plug to a power outlet.

Connecting External Devices $Viewsonic-VX3268-2KPC-MHD-Computer-Monitor $10$$

Using the Monitor

Adjusting the Viewing Angle

Tilt Angle Adjustment

Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 23˚).

NOTE: When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.

Turning the Device On/Off

Plug the power cord into a power outlet.
Press the Power button to turn on the monitor.
To turn the monitor off, press the Power button again. $Viewsonic-VX3268-2KPC-MHD-Computer-Monitor $12$$

NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor is not being used for a long period of time, please disconnect the power plug from the power outlet.

Using the Control Panel Keys

Use the control panel keys to access the Quick Menu, activate Hot Keys, navigate the On-Screen Display (OSD) Menu, and change the settings.

Quick Menu

Press the Shortcut key to activate the Quick Menu.

NOTE: Follow the key guide that appears on the screen to select the option or make adjustments.

Hot Keys

When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys.

Key	Description
Press and hold the joy key for five (5) seconds.

When the menu appears on the screen, continue holding both

keys for 10 seconds to lock/unlock the OSD Menu.

If the OSD Menu is locked, the below message will appear on the screen:

Key	Description
Press and hold the joy key for five (5) seconds.

When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the Power button.

If the Power button is locked, the below message will appear on the screen:

| Press and hold the joy key to display/hide the boot up screen when the device is turned on.

Configuring the Settings

General Operations

Press the key to display the On-Screen Display (OSD) Menu.
Press the t or u key to select the main menu. Then press the q key to enter the selected menu.
Press the p or q key to select the desired menu option. Then press the u key to enter the sub-menu.
Press the p or q key to adjust/select the setting. Then press the u key to confirm.
NOTE: Follow the key guide to select the option or make adjustments.
Press the t key to return to the previous screen.
NOTE: To exit the OSD Menu, press • the l key.

On-Screen Display (OSD) Menu Tree

Main Menu	Sub-menu	Menu Option
Input Select	HDMI 1

User Color

| Red| (-/+, 0~100)
Green| (-/+, 0~100)
Blue| (-/+, 0~100)

Color Space

| Auto|
RGB
YUV

Color Range

| Auto
Full Range
Limited Range
Main Menu| Sub-menu| Menu Option
---|---|---
Manual| Sharpness| (-/+,|
Image Adjust| | 0/25/50/75/100)
Blue Light Filter| (-/+, 0~100)
| Aspect Ratio| 4:3
| | 5:4
| | 16:9
| 16:10
| Overscan| On
Off
| Black Stabilization| (-/+, 0/10/20/30/4
| | 0/50/60/70/80/90
| | /100)
| Advanced DCR| (-/+,
| | 0/25/50/75/100)
| | Standard
| Response Time| Advanced
| | Ultra Fast
Main Menu| Sub-menu| Menu Option
---|---|---
Setup Menu| Language Select| English|
Français
Deutsch
Español
Italiano
Suomi
Svenska
Русский
Türkçe
Česká
日本語
한국어
繁體中文
简体中文

AMD FreeSync Premium/ Adaptive Sync

| On
Off
1ms Mode| On
Off
Resolution Notice| On
Off
Information
OSD Time Out| (-/+, 5/15/30/60)
OSD Background| On
Off
Power Indicator| On
Off
Auto Power Off| On
Off
Main Menu| Sub-menu| Menu Option
---|---|---
Setup Menu| Sleep| 30 Minutes|
45 Minutes
60 Minutes
120 Minutes
Off

ECO Mode

| Standard
Optimize
Conserve
DisplayPort 1.1| On
Off
Auto Detect| On
Off
DDC/CI| On
Off
Memory Recall

Appendix

Specifications

Item	Category	Specifications
LCD	Type	VX3268-PC-mhd

a-SI, TFT Active Matrix

1920 x 1080 LCD;

0.3637; (H)mm x 0.3637

(V)mm pixel pitch

| a-SI, TFT Active Matrix

2560 x 1440 LCD;

0.2724 (H)mm x 0.2724

(V)mm pixel pitch

HDMI: 48-144 Hz

DP: 48-165 Hz

Horizontal

HDMI: 30-180 KHz,

DP: 30-200 KHz

| Vertical

HDMI: 48-144 Hz

DP: 48-144 Hz

Horizontal

HDMI: 30-255 KHz,

DP: 30-255 KHz

1920 x 1080 @ 144Hz DP:

1920 x 1080 @ 165Hz

| 2560 x 1440 @ 144Hz
Item| Category| Specifications
---|---|---
Resolution 1| Supported| • 2560 x 1400 @ 60, 120, 144Hz (VX3268-2KPC- mhd)

• 1920 x 1080 @ 24, 30, 50, 60, 120, 144, 165Hz

• 1680 x 1050 @ 60Hz

• 1600 x 1200 @ 60Hz

• 1600 x 900 @ 60Hz

• 1440 x 900 @ 60, 75Hz

• 1400 x 1050 @ 60Hz

• 1366 x 768 @ 60Hz

• 1360 x 768 @ 60Hz

• 1280 x 1024 @ 60, 75Hz

• 1280 x 960 @ 50, 60, 75Hz

• 1280 x 800 @ 50, 60, 75Hz

• 1280 x 768 @ 50, 60, 75Hz

• 1280 x 720 @ 50, 60Hz

• 1152 x 900 @ 66Hz

• 1152 x 870 @ 75Hz

• 1152 x 864 @ 60, 75Hz

• 1024 x 768 @ 50, 60, 70, 72, 75Hz

• 1024 x 600 @ 60Hz

• 848 x 480 @ 60Hz

• 832 x 624 @ 75Hz

• 800 x 600 @ 56, 60, 72, 75Hz

• 800 x 480 @ 60Hz

• 720 x 576 @ 50Hz

• 720 x 480 @ 60Hz

• 720 x 400 @ 70Hz

• 640 x 480 @ 50, 60, 67, 72, 75Hz

• 640 x 400 @ 60, 70Hz

• 640 x 350 @ 70Hz

conditions

(27.9” x 20.1” x 9.7”)

1 Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display.
2 Please use the power adapter from ViewSonic® or an authorized source only.

Glossary

This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order.

NOTE: Some terms may not be applicable to your monitor.

A

Advanced DCR: Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve the ability to make black darker in a dark scene and make white brighter in a bright environment.
Audio Adjust; Adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source.
Auto Detect: If the current input source has no signal, the monitor will automatically switch to the next input option. Note: This function may be disabled by default on some models.

B

Blue Light Filter: Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience.
Brightness: Adjusts background black levels of the screen image.

C

Color Adjust: Provides several color adjustment modes to help adjust the color settings to fit the user’s needs.
Color Space: Allows users to choose which color space they would like to use for monitor color output (RGB, YUV).
Color Temperature: Allows users to select specific color temperature settings to further customize their viewing experience.

Panel Default	Panel Original Status
sRGB	Standard color space used for the Windows system.
Bluish	Set the color temperature to 9300K.
Cool	Set the color temperature to 7500K.
Native	Default color temperature. Recommended for general use.
Warm	Set the color temperature to 5000K.

Contrast: Adjusts the difference between the image background (black level) and the foreground (white level).

I

Information: Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. Refer to your graphics card’s user guide for instructions on changing the resolution and refresh rate.
Input Select: Toggles between the various input options that are available for the monitor.

M

Manual Image Adjust: Displays the “Manual Image Adjust” menu, allowing you to manually set a variety of image quality adjustments.
Memory Recall: Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. Note: This control does not affect changes made in the “Language Select” or “Power Lock” setting.

O

Overscan: Refers to a cropped image on your monitor’s screen. A setting on your monitor zooms in on movie content, so that you cannot see the outermost edges of the film.

R

Resolution Notice : The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window when setting up the display resolution.
Response Time: Adjusts the response time, creating smooth images without streaking, blurring, or ghosting. A low response time is perfect for the most graphic-intense gaming, and provides amazing visual quality while watching sports or action movies.

S

Setup Menu: Adjusts On-Screen Display (OSD) Menu settings. Many of these settings can activate on-screen display notifications so users do not have to reopen the menu.
Sharpness: Adjusts the picture quality of the monitor.

V

ViewMode: ViewSonic’s unique ViewMode feature offers “Game,” “Movie,” “Web,” “Text,” “MAC,” and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.

1

1ms mode : Choose whether to activate Moving Picture Response Time (MPRT); the default setting is Off.

Note:

Make sure Input Timing detection is >100Hz to turn on 1ms Mode from default.
If 1ms Mode is set to “On,” when turning on FreeSync, MPRT will automatically turn off.
When 1ms Mode is set to “On,” the following functions will be greyed out and disabled: Brightness, Advanced DCR, Eco Mode, sRGB, Response Time, and DDC/CI Brightness adjustment.
sRGB and 1ms Mode will disable each other.
The IC controls Moving Picture Response Time, so the overall Brightness will be dark.

Troubleshooting

This section describes some common problems that you may experience when using the monitor.

Problem or Issue	Possible Solutions
No power	• Make sure you have turned on the monitor by pressing the

Power button.

• Make sure the power cord is properly and securely connected to the monitor and power outlet.

• Plug another electrical device into the power outlet to verify that the outlet is supplying power.

The power is On, but no image appears on the screen| • Make sure the video cable connecting the monitor

to the computer is properly and securely connected.

• Adjust the brightness and contrast settings.

• Make sure the correct input source is selected.

Wrong or abnormal colors| • If any colors (red, green, or blue) are missing, check the video cable to make sure it is properly and securely connected. Loose or broken pins

in the cable connector could cause an improper

connection.

• Connect the monitor to another computer.

• If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.

Screen image is too light or dark| • Adjust brightness and contrast settings via the OSD

Menu.