SAMSUNG C27R50 32 Curved Full HD 1080p Monitor User Manual
- June 15, 2024
- Samsung
Table of Contents
- SAMSUNG C27R50 32 Curved Full HD 1080p Monitor
- Product Information
- Product Usage Instructions
- Safety Precautions
- Chapter 02: Preparations
- Control Panel
- Direct Key Guide
- Types of Ports
- Adjusting the Product Tilt
- Anti-theft Lock
- Precautions for Moving the Monitor
- Chapter 03: Installation
- Connecting and Using a Source Device
- Connecting to Headphones
- Driver Installation
- Setting Optimum Resolution
- SAMSUNG MAGIC Bright
- Chapter 01 Before Using the Product
- Operation
- Chapter 02 Preparations
- Connecting the Power
- Setting Optimum Resolution
- Chapter 10 Appendix
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
SAMSUNG C27R50 32 Curved Full HD 1080p Monitor
Product Information
Specifications
- Model: C27R50 C32R50
- Color and appearance may vary
- Specifications subject to change without notice for performance improvement
Product Usage Instructions
Chapter 01: Before Using the Product
Securing the Installation Spac e
Ensure there is sufficient space around the product for ventilation. This is
important to prevent internal temperature rise, which may cause fire and
damage the product. When installing the product, make sure to allow at least
10 cm (3.93 inches) of space on all sides.
Safety Precautions
Follow these safety precautions to avoid personal injury or damage to properties:
- Read and follow all instructions in the user manual
- Do not disassemble or modify the product
- Avoid placing the product near water or other liquids
- Keep the product away from direct sunlight and heat sources
- Do not block or cover the ventilation openings of the product
- Do not use the product if it is damaged or malfunctioning
- Unplug the product from the power source during thunderstorms or when not in use for an extended period
- Do not insert any objects into the product’s openings or vents
- Use only the recommended accessories and cables
Chapter 02: Preparations
Parts
The product consists of the following parts:
- Monitor screen
- Control panel
- Stand
- Power cable
- Video cables (HDMI, D-SUB, etc.)
Control Panel
The control panel is located on the front or side of the monitor and allows you to adjust various settings. Refer to the user manual for detailed instructions on using the control panel.
Direct Key Guide
The direct key guide provides quick access to frequently used functions. It is located on the control panel and provides intuitive navigation through the menu options. Refer to the user manual for a detailed explanation of each function.
Function Key Guide
The function key guide allows you to customize the monitor’s settings
according to your preferences. It is located on the control panel and provides
access to advanced features and settings. Refer to the user manual for
instructions on using the function key guide.
Changing Brightness, Contrast, and Sharpness Settings
You can adjust the brightness, contrast, and sharpness of the monitor’s
display. Use the control panel or the on-screen display (OSD) menu to make
these adjustments. Refer to the user manual for step-by-step instructions on
changing these settings.
Changing the Volume Setting
If your monitor has built-in speakers, you can adjust the volume level
using the control panel or the OSD menu. Refer to the user manual for
instructions on changing the volume setting.
Types of Ports
The monitor may have different types of ports for connecting external devices. Common types include HDMI, D-SUB (analog), and audio ports. Refer to the user manual for a detailed description of the available ports and their usage.
Adjusting the Product Tilt
You can adjust the tilt of the monitor to achieve a comfortable
viewing angle. Use the stand’s tilt adjustment feature to change
the tilt angle. Refer to the user manual for instructions on
adjusting the product tilt.
Anti-theft Lock
The monitor may have an anti-theft lock feature to secure it in public spaces. Follow the instructions in the user manual to use the anti-theft lock and prevent unauthorized removal of the monitor.
Precautions for Moving the Monitor
When moving the monitor, follow these precautions to avoid damage:
- Turn off the monitor and unplug all cables
- Hold the monitor firmly from the sides
- Avoid placing heavy objects on top of the monitor
- Do not expose the monitor to excessive vibration or shock
Installing a Wall-mount Kit or Desktop Stand
You can install a wall-mount kit or a desktop stand to securely position
the monitor. Follow the instructions in the user manual for step-by-step
guidance on installing these accessories.
Chapter 03: Installation
Attaching the Stand
To attach the stand to the monitor, follow these steps:
- Place the monitor face down on a soft surface to prevent scratches.
- Align the stand with the bottom of the monitor and insert it into the designated slots.
- Tighten the screws to secure the stand in place.
Removing the Stand
To remove the stand from the monitor, follow these steps:
- Place the monitor face down on a soft surface.
- Unscrew and remove the screws that secure the stand to the monitor.
- Gently slide out the stand from the slots.
Connecting and Using a Source Device
Before connecting a source device to the monitor, make sure to read the following instructions:
Connecting and Using a PC
To connect a PC to the monitor, follow these steps:
- Turn off both the PC and the monitor.
- Connect one end of the video cable (HDMI, D-SUB, etc.) to the appropriate port on the PC.
- Connect the other end of the video cable to the corresponding port on the monitor.
- Tighten the screws on the video cable connectors to ensure a secure connection.
- Connect any additional cables, such as audio or USB cables, if necessary.
- Turn on the PC and the monitor.
Connection Using the HDMI or HDMI-DVI Cable
If you are using an HDMI or HDMI-DVI cable to connect a source device to
the monitor, follow these steps:
- Turn off both the source device and the monitor.
- Connect one end of the HDMI or HDMI-DVI cable to the HDMI port on the source device.
- Connect the other end of the cable to the HDMI port on the monitor.
- Tighten the screws on the HDMI connectors to ensure a secure connection.
- Turn on the source device and the monitor.
Connection Using the D-SUB Cable (Analog Type)
If you are using a D-SUB cable to connect a source device to the monitor,
follow these steps:
- Turn off both the source device and the monitor.
- Connect one end of the D-SUB cable to the D-SUB port on the source device.
- Connect the other end of the cable to the D-SUB port on the monitor.
- Tighten the screws on the D-SUB connectors to ensure a secure connection.
- Turn on the source device and the monitor.
Connecting to Headphones
You can connect headphones to the monitor for private audio listening. Locate the headphone jack on the monitor and plug in your headphones. Adjust the volume level using the control panel or the OSD menu.
Connecting the Power
To connect the power cable to the monitor, follow these steps:
- Locate the power input port on the monitor.
- Connect one end of the power cable to the power input port.
- Connect the other end of the power cable to a power outlet.
Correct Posture to Use the Product
Maintaining a correct posture while using the product is important for your comfort and well-being. Adjust the monitor’s height, tilt, and viewing angle to achieve an ergonomic position. Refer to the user manual for guidance on maintaining the correct posture.
Driver Installation
If necessary, install the appropriate drivers for the monitor to ensure optimal performance. The driver installation process may vary depending on your operating system. Refer to the user manual for detailed instructions on installing the drivers.
Setting Optimum Resolution
To set the optimum resolution for the monitor, follow these steps:
- Access the OSD menu using the control panel or the function key guide.
- Navigate to the “Screen Setup” or “Resolution” option.
- Select the desired resolution from the available options.
- Save the changes and exit the OSD menu.
SAMSUNG MAGIC Bright
The SAMSUNG MAGIC Bright feature allows you to adjust the screen brightness automatically based on the content being displayed. Use the control panel or the OSD menu to enable or customize this feature. Refer to the user manual for instructions on using SAMSUNG MAGIC Bright.
Brightness, Contrast, Sharpness, and Color
Use the control panel or the OSD menu to adjust the brightness, contrast,
sharpness, and color settings of the monitor. Refer to the user manual for
User Manual
C27R50 C32R50
The color and the appearance may differ depending on the product, and the
specifications are subject to change without prior notice to improve the
performance.
The contents of this manual are subject to change without notice to improve
quality. © Samsung Electronics Samsung Electronics owns the copyright for this
manual. Use or reproduction of this manual in parts or entirety without the
authorization of Samsung Electronics is prohibited. Trademarks other than that
of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations: (a) An
engineer is called out at your request, but it is found that the product has
no defect (i.e., where the user manual has not been read). (b) You bring the
unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician
visits.
Chapter 01 Before Using the Product
Securing the Installation Space
Safety Precautions
Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product. The exterior may differ depending on the product.
Warning Caution
A serious or fatal injury may result if instructions are not followed.
Personal injury or damage to properties may result if instructions are not
followed.
10 cm (3.93 Inches)
10 cm (3.93 Inches)
10 cm (3.93 Inches)
10 cm (3.93 Inches)
10 cm (3.93 Inches)
Precautions for storage
High-glossy models can develop white stains on the surface if an ultrasonic
wave humidifier is used nearby. Contact your nearest Samsung Customer Service
Center if you want to clean the inside of the product
(Service fee will be charged.) Do not press the monitor screen with hands or
other objects. There is a risk of damaging the screen.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
AC voltage: Rated voltage marked with this symbol is AC voltage.
This symbol indicates that this product has included important literature concerning operation and maintenance.
DC voltage: Rated voltage marked with this symbol is DC voltage.
Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required.
Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.
4
Cleaning
Exercise care when cleaning as the panel and exterior of advanced LCDs are
easily scratched. Take the following steps when cleaning.
1 Power off the product and computer. 2 Disconnect the power cord from the
product.
Hold the power cable by the plug and do not touch the cable with wet hands.
Otherwise, an electric shock may result.
3 Wipe the monitor with a clean, soft and dry cloth.
Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to
the monitor. Do not spray water or detergent directly on the product.
4 Wet a soft and dry cloth in water and wring thoroughly to clean the exterior
of the product. 5 Connect the power cord to the product when cleaning is
finished. 6 Power on the product and computer.
Electricity and Safety
Warning
· Do not use a damaged power cord or plug, or a loose power socket. · Do not
use multiple products with a single power socket. · Do not touch the power
plug with wet hands. · Insert the power plug all the way in so it is not
loose. · Connect the power plug to a grounded power socket (type 1 insulated
devices only). · Do not bend or pull the power cord with force. Be careful not
to leave the power cord under a heavy
object. · Do not place the power cord or product near heat sources. · Clean
any dust around the pins of the power plug or the power socket with a dry
cloth. · The socket-outlet shall be installed near the equipment and shall be
easily accessible.
Caution
· Do not disconnect the power cord while the product is being used. · Only use
the power cord provided with your product by Samsung. Do not use the power
cord with
other products. · Keep the power socket where the power cord is connected
unobstructed.
The power cord must be disconnected to cut off power to the product when an
issue occurs. · Hold the plug when disconnecting the power cord from the power
socket.
5
Installation
Warning
· DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT.
DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
· Do not install the product in poorly ventilated spaces such as a bookcase or
closet. · Install the product at least 10 cm away from the wall to allow
ventilation. · Keep the plastic packaging out of the reach of children.
Children may suffocate. · Do not install the product on an unstable or
vibrating surface (insecure shelf, sloped surface, etc.)
The product may fall and become damaged and/or cause an injury. Using the
product in an area with excess vibration may damage the product or cause a
fire. · Do not install the product in a vehicle or a place exposed to dust,
moisture (water drips, etc.), oil, or smoke. · Do not expose the product to
direct sunlight, heat, or a hot object such as a stove. The product lifespan
may be reduced or a fire may result. · Do not install the product within the
reach of young children. The product may fall and injure children. · Edible
oil (such as soybean oil) may damage or distort the product. Keep the product
away from oil pollution. And do not install or use the product in the kitchen
or near the kitchen stove.
Caution
· Do not drop the product while moving.
· Do not set down the product on its front.
· When installing the product on a cabinet or shelf, make sure that the bottom
edge of the front of the product is not protruding. The product may fall and
become damaged and/or cause an injury. Install the product only on cabinets or
shelves of the right size.
· Set down the product gently. Product failure or personal injury may result.
· Installing the product in an unusual place (a place exposed to a lot of fine
dust, chemical substances, extreme temperatures or a significant presence of
moisture, or a place where the product will operate continuously for an
extended period of time) may seriously affect its performance. Be sure to
consult Samsung Customer Service Center if you want to install the product at
such a place.
Operation
Warning
· There is a high voltage inside the product. Never disassemble, repair or
modify the product yourself. Contact Samsung Customer Service Center for
repairs.
· To move the product, first disconnect all the cables from it, including the
power cable. · If the product generates abnormal sounds, a burning smell or
smoke, disconnect the power cord
immediately and contact Samsung Customer Service Center. · Do not let children
hang from the product or climb on top of it.
Children may become injured or seriously harmed. · If the product is dropped
or the outer case is damaged, turn off the power and disconnect the
power cord. Then contact Samsung Customer Service Center. Continued use can
result in a fire or electric shock.
· Do not leave heavy objects or items that children like (toys, sweets, etc.)
on top of the product. The product or heavy objects may fall as children try
to reach for the toys or sweets resulting in a serious injury.
· During a lightning or thunderstorm, power off the product and remove the
power cable. · Do not drop objects on the product or apply impact. · Do not
move the product by pulling the power cord or any cable. · If a gas leakage is
found, do not touch the product or power plug. Also, ventilate the area
immediately. · Do not lift or move the product by pulling the power cord or
any cable. · Do not use or keep combustible spray or an inflammable substance
near the product. · Ensure the vents are not blocked by tablecloths or
curtains.
An increased internal temperature may cause a fire.
· Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
that burn easily (paper, matches, etc) into the product (via the vent or
input/output ports, etc).
Be sure to power off the product and disconnect the power cord when water or
other foreign substances have entered the product. Then contact Samsung
Customer Service Center.
· Do not place objects containing liquid (vases, pots, bottles, etc) or
metallic objects on top of the product.
Be sure to power off the product and disconnect the power cord when water or
other foreign substances have entered the product. Then contact Samsung
Customer Service Center.
7
Caution
· Leaving the screen fixed on a stationary image for an extended period of
time may cause afterimage burn-in or defective pixels. Activate power-saving
mode or a moving-picture screen saver if you will not be using the product for
an extended period of time.
· Disconnect the power cord from the power socket if you do not plan on using
the product for an extended period of time (vacation, etc). Dust accumulation
combined with heat can cause a fire, electric shock or electric leakage.
· Use the product at the recommended resolution and frequency. Your eyesight
may deteriorate.
· Do not put AC/DC adapters together. · Remove the plastic bag from the AC/DC
adapter before you use it. · Do not let water enter the AC/DC adapter device
or get the device wet.
An electric shock or fire may result. Avoid using the product outdoors where
it can be exposed to rain or snow. Be careful not to get the AC/DC adapter wet
when you wash the floor.
· Do not put the AC/DC adapter near to any heating apparatus. Otherwise, a
fire may result.
· Keep the AC/DC adapter in a well-ventilated area. · If you place the AC/DC
power adapter so that it is hanging with the cord input facing upwards,
water or other foreign substances could enter the Adapter and cause the
Adapter to malfunction. Make sure to rest the AC/DC power adapter flat on a
table or the floor.
· Insert the power plug into the AC/DC adapter until a click sound is heard. ·
Do not insert only the power plug into the power outlet. · Do not use an AC/DC
adapter other than the provided one.
It may cause electric shock or fire. · Do not insert the AC/DC adapter into
the power outlet on the ceiling.
It may cause electric shock or fire. · Rotate the power plug not to exceed the
range (0 to 90°) on the AC/DC adapter.
It may cause electric shock or fire. · Never diassemble the power plug after
being assembled. (It cannot be separated after assembly.) · Never use the
provided power plug for other devices. · When removing the AC/DC adapter from
the power outlet, hold the body of AC/DC adapter and pull
it up. It may cause electric shock or fire.
· Do not drop any objects or apply shock on the AC/DC adapter. It may cause
electric shock or fire.
· Use the AC/DC adapter after removing its plastic cover. Otherwise, this may
result fire.
8
· Do not hold the product upside-down or move it by holding the stand. The
product may fall and become damaged or cause an injury.
· Looking at the screen too close for an extended period of time can
deteriorate your eyesight. · Do not use humidifiers or stoves around the
product. · Rest your eyes for more than 5 minutes or look at distance objects
for every 1 hour of product use. · Do not touch the screen when the product
has been turned on for an extended period of time as it
will become hot. · Store small accessories out of the reach of children. ·
Exercise caution when adjusting the product angle.
Your hand or finger may get stuck and injured. Tilting the product at an
excessive angle may cause the product to fall and an injury may result. · Do
not place heavy objects on the product. Product failure or personal injury may
result. · When using headphones or earphones, do not turn the volume too high.
Having the sound too loud may damage your hearing.
9
Chapter 02 Preparations
Parts
Control Panel
The color and shape of parts may differ from what is shown. Specifications are
subject to change without notice to improve quality.
Power LED JOG Button UP
Function Key Guide
Icons JOG Button
Power LED
Function Key Guide
Description
Multi directional button that helps navigate. The JOG button is located on the
rear left side of the product. The
button can be used to move up, down, left or right, or as Enter.
This LED is power status indicator and works as · Power On (Power button): Off
· Power saving mode: Blinking
· Power Off (Power button): On The power Indicator operation can be swapped by
changing in the
menu. (System Power LED On) Actual models because of functional variation
maybe haven’t this function.
Press the JOG button when the screen is turned on. The Function Key Guide will
appear. To access the onscreen menu when the guide is displayed, press the
corresponding direction button again. Function Key Guide may vary depending on
the function or product
model. Please refer to the actual product.
LEFT
RIGHT
PRESS(ENTER)
DOWN
Return
10
Direct Key guide
The shortcut button screen (OSD menu) shown below is displayed only when the
monitor screen is turned on, the computer resolution changes, or the input
source changes. The function buttons page shows if Eye Saver Mode is enabled.
: On
: Off
Analog mode
HDMI mode
Brightness Auto Adjustment Features
Eye Saver Mode Off
Brightness Volume Features
Eye Saver Mode Off
Analog mode option
·
/ : Adjust Brightness, Contrast, Sharpness.
·
: Auto Adjustment.
Changing the resolution in Display Properties will activate the Auto Adjustment function.
This function is only available in Analog mode.
·
: Display Function Key Guide.
HDMI mode option
·
/ : Adjust Brightness, Contrast, Sharpness.
·
: Adjust Volume, Mute.
·
: Display Function Key Guide.
11
Function Key Guide
To enter the main menu or to use other items, press the JOG button to display
the Function Key Guide. You can exit by pressing the JOG button again.
UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item
will appear when the focus changes. PRESS(ENTER): The selected item will be
applied.
Return
Icons
Description
Selects to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.
Selects by moving the JOG button in the function key guide screen. The OSD (On
Screen Display) of your Monitor’s feature appears. OSD control lock: Maintain
the current settings, or lock the OSD control to prevent unintended changes to
settings. Enable/Disable: To lock/unlock the OSD control, press the LEFT
button for 10 seconds when the main menu displayed. If the OSD control is
locked, Brightness and Contrast can be adjusted. Eye Saver Mode is available.
System FreeSync, Power LED On is available. Information can be viewed.
Selects by moving the JOG button in the function key guide screen.
Press to enable or disable Eye Saver Mode.
The items below are not available if the Eye Saver Mode function is enable.
· Picture
Bright, Brightness, Color, Game Mode
· System Eco Saving Plus
Selects to turn the Monitor off by moving the JOG button in the function key guide screen.
Actual models because of functional variation, Function key guide options will be different.
12
When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below.
JOG Button UP
Power saving/Non-signal mode Source Change
Down
PRESS(ENTER) for 2 seconds
Power Off
When the monitor displays the Main menu the JOG Button could be used as below.
JOG Button
UP/DOWN
LEFT
RIGHT PRESS(ENTER)
Action Move the option Exit the Main menu. Close Sublist without saving value. Value decreases in the slider. Move to next depth. Value increases in the slider. Move to next depth. Save the value and close Sublist.
13
Changing Brightness, Contrast and Sharpness settings
You can adjust Brightness, Contrast or Sharpness by moving the JOG button up
or down, if no OSD menu is displayed.
Sharpness
Brightness
100
Contrast
The displayed image may differ depending on the model.
Brightness
This menu is not available when
Bright is set to Dynamic Contrast mode.
This menu is not available when Eco Saving Plus is enabled.
This menu is not available when Eye Saver Mode is enabled.
Contrast
This menu is not available when
Bright is in Cinema or Dynamic Contrast mode.
This menu is not available when Game Mode is enabled.
Sharpness
This menu is not available when
Bright is in Cinema or Dynamic Contrast mode.
This menu is not available when Game Mode is enabled.
Changing the Volume setting
You can adjust Volume by moving the JOG button left or right, if no OSD menu
is displayed. This function is only available in HDMI mode.
Volume
50 Mute
The displayed image may differ depending on the model.
If the audio quality of a connected input device is poor, the Auto Mute
function on the product may mute the sound or cause choppy audio when applying
the headphones or speakers. Set the input volume for the input device to at
least 20% and control the volume using the volume control (JOG button
LEFT/RIGHT) on the product. What is Auto Mute?
The function mutes the audio to improve sound effect when there is sound noise
or when the input signal is weak, usually due to a problem with the volume of
an input device. To activate the Mute function, access the Volume control
screen, then use the JOG button to move the focus down. To deactivate the Mute
function, access the Volume control screen, then increase or decrease the
Volume.
14
Types of Ports
The functions available may vary depending on the product model. The color and
shape of parts may differ from what is shown. Speci cations are subject to
change without notice to improve quality. Refer to the actual product.
C27R50*
C32R50*
D-SUB IN
4
D-SUB IN
9
Port
HDMI IN
Description Connects to a source device using an HDMI cable or HDMI-DVI cable.
D-SUB IN DC 14V
Connect to a PC using the D-SUB cable.
Connect to an audio output device such as headphones. The sound could only be
heard when using the HDMI to HDMI cable.
Connects to the AC/DC adapter.
Port
HDMI IN
Description Connects to a source device using an HDMI cable or HDMI-DVI cable.
D-SUB IN DC 19V
Connect to a PC using the D-SUB cable.
Connect to an audio output device such as headphones. The sound could only be
heard when using the HDMI to HDMI cable.
Connects to the AC/DC adapter.
15
Adjusting the Product Tilt
The color and shape of parts may differ from what is shown. Specifications are
subject to change without notice to improve quality.
-2° (±2°) ~22°(±2°)
Anti-theft Lock
An anti-theft lock allows you to use the product securely even in public
places. The locking device shape and locking method depend on the
manufacturer. Refer to the user guide
provided with your anti-theft locking device for details.
To lock an anti-theft locking device:
· The monitor tilt can be adjusted. · Hold the lower part of the product and adjust the tilt carefully.
1 Fix the cable of your anti-theft locking device to a heavy object such as a
desk. 2 Put one end of the cable through the loop on the other end. 3 Insert
the locking device into the anti-theft lock slot at the back of the product. 4
Lock the locking device.
An anti-theft locking device can be purchased separately. Refer to the user
guide provided with your anti-theft locking device for details. Anti-theft
locking devices can be purchased at electronics retailers or online.
16
Precautions for moving the monitor
· Do not directly apply pressure on the screen.
· Do not hold the screen when moving the monitor.
· Do not hold the product upside down only by the stand.
· Hold the lower corners or edges of the monitor when moving it.
17
Installing a Wall-mount Kit or Desktop Stand
Power the product off and remove the power cable from the power socket.
1
2
3
4
C
5
Notes
Using a screw longer than the standard length can damage the internal
components of the product. The length of screws required for a wall mount that
does not comply with the VESA standards may vary depending on the speci
cations. Do not use screws that do not comply with the VESA standards. Do not
attach the wall-mount kit or desktop stand using excessive force. The product
may get damaged or fall and cause personal injury. Samsung shall not be held
liable for any damage or injury caused by using improper screws or attaching
the wall-mount kit or desktop stand using excessive force. Samsung shall not
be held liable for any product damage or personal injury caused by using a
wall-mount kit other than the one speci ed or from an attempt to install the
wall-mount kit on your own. To mount the product on a wall, ensure you
purchase a wall-mount kit that can be installed 10 cm or farther away from the
wall. Be sure to use a wall-mount kit that complies with the standards. To
install the monitor using a wall mount, disconnect the stand base from the
monitor.
Unit: mm (inches)
Model name
VESA screw hole specs (A * B) Standard Screw in millimeters
Quantity
C27R50 C32R50
75.0 x 75 .0 (2.95 x 2.95)
4.0 mm , 10.0 mm long 4 EA
Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric shock.
A
Attach the wall-mount kit or desktop stand here. B Attach the INLAY to the position as shown in the gure. C Bracket (sold separately) Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding parts on the wall-mount kit or desktop stand you want to attach.
18
Installation
Attaching the Stand
Before assembling the product, place the product down on a at and stable
surface so that the screen is facing downwards. : The product is curved.
Placing pressure on the product when on a at surface may damage the product.
When the product is on the ground facing up or down, do not put pressure on
it.
The exterior may differ depending on the product.
1
2
3
4
Insert the stand neck into the stand base in the direction shown in the gure.
Check that the stand neck is rmly connected.
5
Tightly fasten the connecting screw at the bottom of the stand base.
Place the protective Styrofoam (cushion) included in the package on the floor
and place the product facing down on the Styrofoam, as shown in the image.
If Styrofoam is unavailable, use a thick sitting mat.
Hold the main body of the product with your hand as shown by the gure. Push
the assembled stand into the main body in the direction of the arrow as shown
in the gure.
Fasten the connection part onto the screen with two screws.
– Caution
Do not press down on the monitor. There is a risk of damaging the monitor.
19
Removing the Stand
Before assembling the product, place the product down on a at and stable
surface so that the screen is facing downwards. : The product is curved.
Placing pressure on the product when on a at surface may damage the product.
When the product is on the ground facing up or down, do not put pressure on
it.
The exterior may differ depending on the product.
1
2
3
4
Place the protective Styrofoam (cushion) included in the package on the floor
and place the product facing down on the Styrofoam, as shown in the
image. If Styrofoam is unavailable, use a thick sitting mat.
Remove the two screws to separate the stand from the screen.
Hold the main body of the product with your hand as shown in the figure. Remove the assembled stand from the main body in the direction of the arrow as shown in the figure.
The stand is removed.
5
6
Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the gure.
Removing the Stand
– Caution
Do not press down on the monitor. There is a risk of damaging the monitor.
20
Chapter 03 Connecting and Using a Source Device
Read below before installing the monitor.
Connecting and Using a PC
1 Check the shapes of both ends of the cables that came with the monitor, and
check the shapes and
positions of the matching ports on the monitor and external devices.
2 Before connecting signal cables, disconnect the power cables for the monitor
and external devices
from the power outlet to prevent device damage from a short circuit or
overcurrent.
3 After connecting all signal cables, connect the power cables for the monitor
and external devices
to the power outlet.
4 Read the user manual to familiarize yourself with the monitor functions,
precautions, and proper
use, before using the installed monitor.
Select a connection method suitable for your PC. Connecting parts may differ
in different products. Provided ports may vary depending on the product.
Connection Using the HDMI or HDMI-DVI Cable
Check to make sure that the power cables for the monitor and external devices,
such as computers and set-top boxes, are not connected to the power outlet.
HDMI IN
When connecting an HDMI cable, use the cable that came with the components of
the monitor. If you use an HDMI cable other than provided by Samsung, the
image quality may be degraded. The audio function is not supported if the
source device is connected using the HDMI-DVI cable. The maximum resolution
may not be available with an HDMI-DVI cable.
21
Connection Using the D-SUB Cable (Analog Type)
Check to make sure that the power cables for the monitor and external devices,
such as computers and set-top boxes, are not connected to the power outlet.
D-SUB IN
Connecting to Headphones
Use headphones when activating sound with an HDMI-HDMI. The earphone jack
supports only the 3 conductor tip-ring-sleeve (TRS) type.
22
Connecting the Power
Optional
C27R50*
3 1
2
1 Connect the power cable to the AC/DC adapter. Then, connect the AC/DC
adapter to the
DC 14V port on the back of the product.
2 Next, connect the power cable to the power outlet. 3 Press the JOG button on
the back of the monitor to turn it on.
The input voltage is switched automatically.
Optional
3
C32R50*
DC 19V
1 2
1 Connect the power cable to the AC/DC adapter. Then, connect the AC/DC
adapter to the
DC 19V port on the back of the product.
2 Next, connect the power cable to the power outlet. 3 Press the JOG button on
the back of the monitor to turn it on.
The input voltage is switched automatically.
Optional
1
2
3
4
1 Connect the power plug to the AC/DC adapter. (Optional) 2 Connect the AC/DC
adapter cable to the DC 14V port on the back of the monitor. 3 Plug the AC/DC
adapter into the power outlet. 4 Press the JOG button on the back of the
monitor to turn it on.
The input voltage is switched automatically.
Optional
1
DC 19V
2
3
4
1 Connect the power plug to the AC/DC adapter. (Optional) 2 Connect the AC/DC
adapter cable to the DC 19V port on the back of the monitor. 3 Plug the AC/DC
adapter into the power outlet. 4 Press the JOG button on the back of the
monitor to turn it on.
The input voltage is switched automatically.
23
Correct posture to use the product
Driver Installation
You can set the optimum resolution and frequency for this product by
installing the corresponding drivers. To install the latest version of the
product driver, download it from the Samsung Electronics website at
http://www.samsung.com.
Setting Optimum Resolution
Use the product in the correct posture as follows: · Straighten your back. ·
Allow a distance of 45 to 50cm between your eye and the screen, and look
slightly downward at
the screen.
· Keep your eyes directly in front of the screen. · Adjust the angle so light
does not reflect on the screen. · Keep your forearms perpendicular to your
upper arms and level with the back of your hands. · Keep your elbows at about
a right angle. · Adjust the height of the product so you can keep your knees
bent at 90 degrees or more, your heels
attached to the floor, and your arms lower than your heart.
· Do the Eye excercises or blink frequently,then eye fatigue will be relieved.
An information message about setting optimum resolution will appear if you
power on the product for the first time after purchase.
Select a language on the product and change the resolution on your PC to the
optimum setting. If the optimum resolution is not selected, the message will
appear up to three times for a specified time
even when the product is turned off and on again. The optimum resolution can
also be selected in Control Panel on your PC.
24
Chapter 04 Screen Setup
Con gure the screen settings such as brightness. A detailed description of
each function is provided. Refer to your product for details.
SAMSUNG MAGIC Bright
This menu provides an optimum picture quality suitable for the environment
where the product will be used.
This menu is not available when Eco Saving Plus is enabled. This menu is not
available when Game Mode is enabled. This menu is not available when Eye Saver
Mode is enabled. You can customize the brightness to suit your preferences.
Picture
Brightness Contrast Sharpness Color HDMI Black Level Eye Saver Mode
Custom 100 75 60
Set to an optimum picture quality suitable for the working environment.
Off
Return
In PC mode
Custom: Customize the contrast and brightness as required. Standard: Obtain a
picture quality suitable for editing documents or using Internet. Cinema:
Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD
content. Dynamic Contrast: Obtain balanced brightness through automatic
contrast adjustment.
In AV mode
When the external input is connected through HDMI and PC/AV Mode is set to AV,
Bright
has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the
factory. You can activate either Dynamic, Standard, Movie or Custom. You can select Custom which
automatically recalls your personalized picture settings.
Dynamic: Select this mode to view a sharper image than in Standard mode.
Standard: Select this mode when the surroundings are bright. This also provides a sharp image.
Movie: Select this mode when the surroundings are dark. This will save power and reduce eye fatigue.
Custom: Select this mode when you want to adjust the image according to your preferences.
The displayed image may differ depending on the model.
25
Brightness
You can adjust the general brightness of the picture. (Range: 0~100)
A higher value will make the picture appear brighter.
This menu is not available when
Bright is set to Dynamic Contrast mode.
This menu is not available when Eco Saving Plus is enabled.
This menu is not available when Eye Saver Mode is enabled.
Contrast
Adjust the contrast between the objects and background. (Range: 0~100)
A higher value will increase the contrast to make the object appear clearer.
This option is not available when
Bright is in Cinema or Dynamic Contrast mode.
This menu is not available when Game Mode is enabled.
Sharpness
Make the outline of objects more clear or blurry. (Range: 0~100)
A higher value will make the outline of objects clearer.
This option is not available when
Bright is in Cinema or Dynamic Contrast mode.
This menu is not available when Game Mode is enabled.
Color
Adjust the tint of the screen.
This menu is not available when
Bright is set to Cinema or Dynamic Contrast mode.
This menu is not available when Game Mode is enabled.
This menu is not available when Eye Saver Mode is enabled.
· Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the color.
· Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the color.
· Blue: Adjust the blue saturation level. Values closer to 100 mean greater intensity for the color.
· Color Tone: Select a color tone that best suits your viewing needs. Cool 2:
Set the color temperature to be cooler than Cool 1. Cool 1: Set the color
temperature to be cooler than Normal mode. Normal: Display the standard color
tone. Warm 1: Set the color temperature to be warmer than Normal mode. Warm 2:
Set the color temperature to be warmer than Warm 1. Custom: Customize the
color tone.
When the external input is connected through HDMI/VGA and PC/AV Mode is set to
AV, Color Tone has four color temperature settings (Cool, Normal, Warm and
Custom).
· Gamma: Adjust the middle level of luminance. Mode1 / Mode2 / Mode3
26
HDMI Black Level
Eye Saver Mode
If a DVD player or set-top box is connected to the product via HDMI, image
quality degradation (contrast/ color degradation, black level, etc.) may
occur, depending on the connected source device. In such case, HDMI Black
Level can be used to adjust the image quality.
If this is the case, correct the degraded picture quality using HDMI Black
Level. This function is only available in HDMI mode.
· Normal: Select this mode when there is no contrast ratio degradation.
· Low: Select this mode to reduce the black level and increase the white level
when there is a contrast ratio degradation.
HDMI Black Level may not be compatible with some source devices. The HDMI
Black Level feature is only activated at a certain AV resolution, such as 720P
and 1080P.
Set to an optimum picture quality suitable for eye relaxation. TÜV Rheinland
“Low Blue Light Content” is a certification for products which meet
requirements for lower blue light levels. When Eye Saver Mode is ‘On’, the
blue light that wavelength is around 400nm will decrease, and it will provide
an optimum picture quality suitable for eye relaxation. At the same time, the
blue light level is lower than in the default settings, and it was tested by
TÜV Rheinland and certified as it met the requirements of TÜV Rheinland “Low
Blue Light Content” standards.
Game Mode
Configure the product screen settings for game mode. Use this feature when
playing games on a PC or when a game console such as PlayStationTM or XboxTM
is connected. This menu is not available when Eye Saver Mode is enabled. When
the monitor turns off, enters power-saving mode or changes input sources, Game
Mode turns Off
even if it is set to On. If you want to keep Game Mode enabled all the time,
select Always On.
Response Time
Accelerate the panel response rate to make video appear more vivid and
natural. It is best to set Response Time to Standard or Faster when you are
not viewing a movie.
27
Picture Size
Change the picture size. This option is not available when FreeSync is
enabled.
In PC mode
Auto: Display the picture according to the aspect ratio of the input source.
Wide: Display the picture in full screen regardless of the aspect ratio of the
input source.
In AV mode
4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and
standard broadcasts. 16:9: Display the picture with an aspect ratio of 16:9.
Screen Fit: Display the picture with the original aspect ratio without cutting
off. The function may not be supported depending on the ports provided with
the product. Changing the screen size is available when the following
conditions are satis ed. A digital output device is connected using the HDMI
cable. The input signal is 480p, 576p, 720p, or 1080p and monitor can display
normally (Not every model can support all of these signals.). This can only be
set when the external input is connected through HDMI and PC/AV Mode is set to
AV.
Screen Adjustment
This menu is available in Analog mode only. This menu is only available when
Picture Size is set to Screen Fit in AV Mode. When a 480P or 576P or 720P or
1080P signal is input in AV mode and the monitor can display normally, select
Screen Fit to adjust horizontal position in 0-6 levels.
Configuring H-Position & V-Position
H-Position: Move the screen to the left or right. V-Position: Move the screen
up or down.
Configuring Coarse
Adjust the screen frequency. This menu is available in Analog mode only.
Configuring Fine
Fine-adjust the screen to obtain a vivid picture. This menu is available in
Analog mode only.
28
Chapter 05 Adjusting OSD (On Screen Display) settings
A detailed description of each function is provided. Refer to your product for
details.
The functions available may vary depending on the product model. The color and
shape of parts may differ from what is shown. Specifications are subject to
change without notice to improve quality.
Transparency
Set the transparency for the menu windows.
Position
H-position:Moue the menu position to left or right. V-position:Moue the menu
position up or down.
Language
Set the menu language. A change to the language setting will only be applied
to the onscreen menu display. It will not be applied to other functions on
your PC.
Display Time
Set the on-screen display (OSD) menu to automatically disappear if the menu is
not used for a specified period of time. Display Time can be used to specify
the time after which you want the OSD menu to disappear.
29
Chapter 06
Setup and Reset
A detailed description of each function is provided. Refer to your product for
details.
The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Self Diagnosis
1 Use the Function Key Guide and go to
System Self Diagnosis FreeSync Eco Saving Plus Off Timer PC/AV Mode Source
Detection Key Repeat Time
System Self Diagnosis.
Perform this
test when you
experience a
off
problem with your monitor’s picture.
Off
Auto Acceleration
Return
The displayed image may differ depending on the model.
2 Select OK when the following screen is prompted.
The test screen will now be shown. Please look carefully at the screen for the
next 5 seconds. OK
· Review the test screen.
30
3 Base on the test result, select Yes / No / Show Again.
Do you still see the same problem on the test screen? If you need to see the
photo again, click Show Again.
Yes
No
Show Again
· You will see the following screen when you select Yes.
Self Diagnosis Complete
Contact the Samsung Call Center for assistance. Please have the following
information ready:
– Model Code: ** – S/N: **
OK
· You will see the following screen when you select No.
Self Diagnosis Complete If the test screen is okay during Self Diagnosis, your
monitor may not have a problem. If the problem persists, follow the steps
below:
– Turn off your monitor and any other connected device, such as a PC. Turn on
your monitor first and then the other connected device.
– Update the operating system and graphics card driver to the latest version
and restart your PC. – Connect the other device, such as a PC, to a different
input port on your monitor. – Reset your monitor by pressing the jog button on
the monitor and selecting System > Reset All. – Replace the cable with the one
enclosed with your monitor.
OK
31
FreeSync
FreeSync technology is solution that eliminates screen tearing without all the
usual lag and latency. This feature will eliminate screen tearing and lag
during game play. Improve your gaming experience. The displayed FreeSync menu
items on the monitor may vary, depending on the monitor model and
compatibility with the AMD graphics card.
The sound quality of the monitor may decrease if FreeSync is enabled.
Off: Disable FreeSync.
Standard Engine: Enable the basic FreeSync functions of the AMD graphics card.
Ultimate Engine: Enable the FreeSync feature with a higher screen frame rate.
Screen tearing (abnormal sync between the screen and content) is reduced in
this mode. Note that screen
ickering may occur during game play.
Apply the optimum resolution when using FreeSync. The refresh rate setting
method please refer to Q & A How can I change the frequency?
The FreeSync function is only enabled in HDMI mode. Use the HDMI cable
provided by the manufacturer when using FreeSync.
If you use the FreeSync function while playing a game, the following symptoms
may occur: The screen may icker depending on the type of graphics card, the
game option settings, or the video being played. Try the following actions:
decrease the game setting values, change the current FreeSync mode to Standard
Engine, or visit the AMD website to check your graphics driver’s version and
update it with the latest one.
While you are using the FreeSync function, the screen may icker due to
variation of the output frequency from the graphics card.
The response rate during the game may uctuate depending on the resolution. A
higher resolution generally decreases the response rate.
The sound quality of the monitor may be degraded.
If you encounter any issues when using the function, contact the Samsung
Service Center. When the resolution is changed while setting FreeSync to
Standard Engine or Ultimate Engine, the screen tearing can happen
intermittently. Set FreeSync to Off and change the resolution. The function is
unavailable in the devices (e.g. AV devices) that have no AMD graphic card. If
the function is applied, the screen may have malfunction.
32
The models in the Graphic Cards list supports FreeSync
FreeSync can only be used with speci c AMD graphics card models. Refer to the
following list for supported graphics cards: Make sure to install the latest
of cial graphics drivers from AMD that support FreeSync.
For additional AMD graphics card models that support the FreeSync feature,
visit the of cial AMD website. Select FreeSync Off if you are using a graphics
card from a different manufacturer. When applying the FreeSync function via
the HDMI interface, it may fail to work due to the bandwidth limitation of
certain AMD display cards.
AMD Radeon R9 300 Series (Not include 370/370X) AMD Radeon R9 Fury X AMD Radeon R7 360 AMD Radeon R9 295X2 AMD Radeon R9 290X
AMD Radeon R9 290 AMD Radeon R9 285 AMD Radeon R7 260X AMD Radeon R7 260 AMD Radeon RX 400 Series
How do you enable FreeSync? 1 Set FreeSync to Standard Engine or Ultimate
Engine in the OSD menu. 2 Enable FreeSync in AMD Radeon Settings:
Right-click the mouse AMD Radeon Settings Display The “AMD FreeSync” feature
should be set to “On”. Select to “On” if not already enabled.
33
Eco Saving Plus
Off Timer
The Eco Saving Plus function reduces power consumption by controlling the
electric current used by the monitor panel.
This option is not available when MSAMASGUNICGBright is in Dynamic Contrast
mode. This menu is not available when Game Mode is enabled. This menu is not
available when Eye Saver Mode is enabled.
Off: Deactivate the Eco Saving Plus function. Auto: The power consumption will
automatically be reduced by about 10% over the current setting. (The reduction
of power consumption depends on the customer screen brightness condition.)
Low: The power consumption will be reduced by 25% over the default setting.
High: The power consumption will be reduced by 50% over the default setting.
Configuring Off Timer
Off Timer: Turn on Off Timer mode.
Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the speci ed number of hours.
This option is only available when Off Timer is set to On.
For products for the market in some regions, the Off Timer is set to automatically activate 4 hours after the
product powers on. This is done in accordance with power supply regulations. If you do not want the timer
to activate, go to
System Off Timer and set Off Timer to Off.
34
PC/AV Mode
Set PC/AV Mode to AV. The picture size will be enlarged. This option is useful
when you view a movie.
Set to PC when connected to a PC. Set to AV when connected to an AV device.
This function does not support Analog mode. Supplied for the wide models only
such as 16:9 or 16:10. If the monitor is in HDMI mode and the screen says
Check Signal Cable or power saving mode activates, press the JOG button to
display the function-button screen and then select the icon. You can select PC
or AV.
Source Detection
Select either Auto or Manual as the method to recognize input signal.
Key Repeat Time
Control the response rate of a button when the button is pressed.
Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a
command responds only once when a button is pressed.
Power LED On
Con gure the settings to enable or disable the power LED located at the lower
part of the product. Working: The power LED is on when the product is turned
on. Stand-by: The power LED is on when the product is turned off.
Reset All
Return all the settings for the product to the default factory settings.
35
Information
View the current input source, frequency and resolution.
Picture OnScreen Display System Information
Information
LC**** S/N:***
HDMI kHz Hz **x
Optimal Mode x** Hz
Exit
The displayed image may differ depending on the model.
36
Chapter 07 Installing the Software
Easy Setting Box
Easy Setting Box enables users to use the monitor by partitioning multiple
sections. To install the latest version of Easy Setting Box, download it from
the Samsung Electronics website at http://www.samsung.com.
The software may not work properly if you do not restart the computer after
the installation. The Easy Setting Box icon may not appear depending on the
computer system and the product speci cations. If the shortcut icon does not
appear, press the F5 key.
Restrictions and Problems with the Installation
The Easy Setting Box installation may be affected by the Graphics Card,
Motherboard and the Networking Environment.
System Requirements
O S Windows 7 32Bit/64Bit Windows 8 32Bit/64Bit Windows 8.1 32Bit/64Bit Windows 10 32Bit/64Bit
Hardware At least 32MB of memory At least 60MB of free space on the hard disk drive
37
Chapter 08 Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Center
Before calling Samsung Customer Service Center, test your product as follows.
If the problem persists, contact Samsung Customer Service Center.
Testing the Product
Check if your product is operating normally by using the product test
function. If the screen is turned off and the power indicator blinks even
though the product is properly connected to a PC, perform a self-diagnosis
test.
1 Power off both the PC and product. 2 Disconnect the cables from the product.
3 Power on the product. 4 If the message Check Signal Cable appears, the
product is working normally.
If the screen remains blank, check the PC system, video controller and cable.
Checking the Resolution and Frequency
For a mode that exceeds the supported resolution(refer to Standard Signal Mode
Table), the message Not Optimum Mode will appear for a short time.
The displayed resolution may vary, depending on the computer system settings
and cables.
Check the following.
Installation issue (PC mode)
The screen keeps switching on and off. Check the cable connection between the
product and PC, and ensure the connectors are locked. Blank spaces are found
on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to
the product and PC. The blank spaces found on the screen have nothing to do
with the product. Blank spaces on the screen are caused by the PC or graphics
card. To resolve the problem, adjust the screen size in the HDMI or DVI
settings for the graphics card. If the graphics card settings menu does not
have an option to adjust the screen size, update the graphics card driver to
the latest version. (Please contact the graphics card or computer manufacturer
for further details about how to adjust the screen settings.)
Screen issue
The power LED is off. The screen will not switch on. Check that the power
cable is connected properly. The message Check Signal Cable appears. Check
that the cable is properly connected to the product. Check that the device
connected to the product is powered on.
38
Not Optimum Mode is displayed. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (P.42 ). The images on the screen look distorted. Check the cable connection to the product. The screen is not clear. The screen is blurry. Remove any accessories (video extension cable, etc.) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. There are shadows or ghost images left on the screen. Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode Table (P.42 ) in this manual and the Information menu on the product. The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. Screen color is inconsistent. Change the Color settings. The colors on the screen have a shadow and are distorted. Change the Color settings. White does not really look white. Change the Color settings. There is no image on the screen and the power LED blinks every 0.5 to 1 second. The product is operating in power- saving mode. Press any key on the keyboard or move the mouse to return to normal operating mode. Text is blurry. If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel Fonts Adjust ClearType text and change Turn on ClearType.
Video playback is choppy. Playback of high-de nition large video les can be
choppy. This may be because the video player is not optimized for the computer
resource. Try playing the le on another video player.
Sound issue
There is no sound. Check the connection of the audio cable or adjust the
volume. Check the volume. The volume is too low. Adjust the volume. If the
volume is still low after turning it up to the maximum level, adjust the
volume on your PC sound card or software program. Video is available but there
is no sound. Sound cannot be heard if a HDMI-DVI cable is used to connect the
input device. Connect the device using an HDMI cable.
Source device issue
A beeping sound is heard when my PC is booting. If a beeping sound is heard
when your PC is booting, have your PC serviced.
39
Q & A
Refer to the user manual for your PC or graphics card for further instructions
on adjustment. How can I change the frequency? Set the frequency on your
graphics card.
Windows 7: Go to Control Panel Appearance and Personalization Display Screen
Resolution Advanced settings Monitor, and adjust Refresh rate under Monitor
settings. Windows 8(Windows 8.1): Go to Settings Control Panel Appearance and
Personalization Display Screen Resolution Advanced settings Monitor, and
adjust Refresh rate under Monitor settings. Windows 10: Go to Settings System
Display Advanced display settings Display adapter properties Monitor, and
adjust Screen refresh rate under Monitor settings. How can I change the
resolution? Windows 7: Go to Control Panel Appearance and Personalization
Display Adjust Resolution, and adjust the resolution. Windows 8(Windows 8.1):
Go to Settings Control Panel Appearance and Personalization Display Adjust
Resolution, and adjust the resolution. Windows 10: Go to Settings System
Display Advanced display settings, and adjust the resolution. How do I set
power-saving mode? Windows 7: Set power-saving mode in Control Panel
Appearance and Personalization Personalize Screen Saver Settings Power options
or BIOS SETUP on the PC. Windows 8(Windows 8.1): Set power-saving mode in
Settings Control Panel Appearance and Personalization Personalize Screen Saver
Settings Power options or BIOS SETUP on the PC. Windows 10: Set power-saving
mode in Settings Personalization Lock screen Screen timeout settings Power &
sleep or BIOS SETUP on the PC.
40
Chapter 9 Specifications
General
Model Name Size Display area
C27R50*
27 Class (26.9Inches / 68.4cm) 596.736 mm (H) x335.664 mm (V) 23.5Inches (H)
x13.2 Inches(V)
C32R50*
32 Class (31.5Inches / 80.1cm) 698.4mm (H) x392.85mm (V) 27.5Inches (H) x15.5
Inches(V)
Pixel Pitch
0.3108 mm (H) x 0.3108 mm (V) 0.012236Inches (H) x0.012236Inches (V)
0.36375mm (H) x 0.36375mm (V) 0.014321Inches (H) x 0.014321Inches (V)
Maximum Pixel Clock Power Supply
148.5 MHz (Analog, HDMI)
148.5 MHz (Analog) / 174.5MHz (HDMI)
AC100-240V~ 50/60Hz
Based on the AC voltage of the adapter. For the DC voltage of the product, refer to the product label.
Signal connectors
D-SUB, HDMI
Environmental conditions Operating
Temperature: 50 °F 104 °F (10 °C 40 °C) Humidity: 10 % 80 %, non- condensing
Storage
Temperature: -4 °F 113 °F (-20 °C 45 °C) Humidity: 5 % 95 %, non- condensing
Plug-and-Play This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimizes the monitor settings. Monitor installation takes place automatically. However, you can customize the installation settings if desired.
Panel Dots (Pixels) Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance.
The above specifications are subject to change without notice to improve quality. This device is a Class B digital apparatus. For detailed device specifications, visit the Samsung Electronics website.
(USA only)
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, 1-800-SAMSUNG
41
Standard Signal Mode Table
Model Name Synchronization
Horizontal Frequency Vertical Frequency
C27R50* 30 81 kHz 56 72 Hz
Resolution
Optimum Resolution
1920 x 1080 @ 60 Hz
Maximum Resolution
1920 x 1080 @ 60 Hz
If a signal that belongs to the following standard signal modes is transmitted
from your PC, the screen will automatically be adjusted. If the signal
transmitted from the PC does not belong to the standard signal modes, the
screen may be blank even though the power LED turns on. In such a case, change
the settings according to the following table by referring to the graphics
card user manual.
VGA/HDMI
Resolution IBM, 720 x 400
Horizontal Frequency (kHz) 31.469
Vertical Frequency (Hz) 70.087
Pixel Clock (MHz) 28.322
Sync Polarity (H/V) -/+
MAC, 640 x 480
35.000
66.667
30.240
-/-
VESA, 640 x 480
31.469
59.940
25.175
-/-
VESA, 800 x 600
35.156
56.250
36.000
+/+
VESA, 800 x 600
37.879
60.317
40.000
+/+
VESA, 800 x 600
48.077
72.188
50.000
+/+
VESA, 1024 x 768
48.363
60.004
65.000
-/-
VESA, 1024 x 768
56.476
70.069
75.000
-/-
VESA, 1280 x 720
45.000
60.000
74.250
+/+
VESA, 1280 x 800
49.702
59.810
83.500
-/+
VESA, 1280 x 1024
63.981
60.020
108.000
+/+
VESA, 1440 x 900
55.935
59.887
106.500
-/+
VESA, 1600 x 900 RB
60.000
60.000
108.000
+/+
VESA, 1680 x 1050
65.290
59.954
146.250
-/+
VESA, 1920 x 1080
67.500
60.000
148.500
+/+
42
Model Name Synchronization
Resolution
Horizontal Frequency Vertical Frequency
Optimum Resolution Maximum Resolution
C32R50* 30 81 kHz 56 75 Hz (D-SUB) 50 75 Hz (HDMI)
1920 x 1080 @ 60 Hz
1920 x 1080 @ 60 Hz (D-SUB) 1920 x 1080 @ 75 Hz (HDMI)
If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual. VGA
Resolution
Horizontal Frequency (kHz)
Vertical Frequency (Hz)
Pixel Clock (MHz)
Sync Polarity (H/V)
IBM, 720 x 400
31.469
70.087
28.322
-/+
VESA, 640 x 480
31.469
59.940
25.175
-/-
MAC, 640 x 480
35.000
66.667
30.240
-/-
VESA, 640 x 480
37.861
72.809
31.500
-/-
VESA, 640 x 480
37.500
75.000
31.500
-/-
VESA, 800 x 600
35.156
56.250
36.000
+/+
VESA, 800 x 600
37.879
60.317
40.000
+/+
VESA, 800 x 600
48.077
72.188
50.000
+/+
VESA, 800 x 600
46.875
75.000
49.500
+/+
MAC, 832 x 624
49.726
74.551
57.284
-/-
VESA, 1024 x 768
48.363
60.004
65.000
-/-
VESA, 1024 x 768
56.476
70.069
75.000
-/-
VESA, 1024 x 768
60.023
75.029
78.750
+/+
VESA, 1152 x 864
67.500
75.000
108.000
+/+
MAC, 1152 x 870
68.681
75.062
100.000
-/-
VESA, 1280 x 720
45.000
60.000
74.250
+/+
VESA, 1280 x 800
49.702
59.810
83.500
-/+
VESA, 1280 x 1024
63.981
60.020
108.000
+/+
VESA, 1280 x 1024
79.976
75.025
135.000
+/+
VESA, 1440 x 900
55.935
59.887
106.500
-/+
VGA
Resolution
VESA, 1600 x 900 VESA, 1680 x 1050 VESA, 1920 x 1080
HDMI
Resolution
IBM, 720 x 400 VESA, 640 x 480 MAC, 640 x 480 VESA, 640 x 480 VESA, 640 x 480
VESA, 800 x 600 VESA, 800 x 600 VESA, 800 x 600 VESA, 800 x 600 MAC, 832 x 624
VESA, 1024 x 768 VESA, 1024 x 768 VESA, 1024 x 768 VESA, 1152 x 864 MAC, 1152
x 870 VESA, 1280 x 720 VESA, 1280 x 800 VESA, 1280 x 1024 VESA, 1280 x 1024
VESA, 1440 x 900 VESA, 1600 x 900 VESA, 1680 x 1050 VESA, 1920 x 1080 VESA,
1920 x 1080
Horizontal Frequency (kHz)
60.000 65.290 67.500
Horizontal Frequency (kHz)
31.469 31.469 35.000 37.861 37.500 35.156 37.879 48.077 46.875 49.726 48.363
56.476 60.023 67.500 68.681 45.000 49.702 63.981 79.976 55.935 60.000 65.290
67.500 83.894
Vertical Frequency (Hz)
60.000 59.954 60.000
Vertical Frequency (Hz)
70.087 59.940 66.667 72.809 75.000 56.250 60.317 72.188 75.000 74.551 60.004
70.069 75.029 75.000 75.062 60.000 59.810 60.020 75.025 59.887 60.000 59.954
60.000 74.973
Pixel Clock (MHz)
108.000 146.250 148.500
Pixel Clock (MHz)
28.322 25.175 30.240 31.500 31.500 36.000 40.000 50.000 49.500 57.284 65.000
75.000 78.750 108.000 100.000 74.250 83.500 108.000 135.000 106.500 108.000
146.250 148.500 174.500
Sync Polarity (H/V)
+/+ -/+ +/+
Sync Polarity (H/V)
-/+ -/-/-/-/+/+ +/+ +/+ +/+ -/-/-/+/+ +/+ -/+/+ -/+ +/+ +/+ -/+ +/+ -/+ +/+ +/-
Horizontal Frequency The time required to scan a single line from the left to
the right side of the screen is called a horizontal cycle. The reciprocal
number of a horizontal cycle is called horizontal frequency. Horizontal
frequency is measured in kHz. Vertical Frequency Repeating the same picture
dozens of times per second allows you to view natural pictures. The repeat
frequency is called “vertical frequency” or “refresh rate” and is indicated in
Hz. This product can be set to only one resolution for each screen size to
obtain the optimum picture quality due to the nature of the panel. Using a
resolution other than the speci ed resolution may degrade the picture quality.
To avoid this, it is recommended that you select the optimum resolution speci
ed for your product. Some resolutions listed in the table above may not be
available depending on graphics card speci cations.
45
Chapter 10 Appendix
Responsibility for the Pay Service (Cost to Customers)
When the service is requested, in spite of in warranty, we may charge you for
a visit from a service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc. If
a service technician gives instructions on how to use product or simply
adjusts options without disassembling product. If a defect is caused by
external environmental factors (Internet, Antenna, Wired Signal, etc.) If a
product is reinstalled or devices are connected additionally after installing
the purchased product for the rst time. If a product is reinstalled to move to
a different spot or to move to a different house. If customer requests
instructions on how to use because of another company’s product. If customer
requests instructions on how to use the network or another company’s Program.
If customer requests software installation and setup for the product. If a
service technician removes/cleans dusts or foreign materials inside of the
product. If customer requests an installation additionally after purchasing a
product through homeshopping or online.
A Product damage caused by customer’s fault
Product damage caused by customer’s mishandling or wrong repair If a product
damage is caused by;
External impact or drop. Use of supplies or separatly sold product unspeci ed
by Samsung. Repair from a person besides an engineer of outsourcing service
company or partner of Samsung Electronics Co., Ltd. Remodeling or repairing
the product by customer. Using it with incorrect voltage or non-authorised
electrical connections. Not following the “cautions” in User Manual.
Others
If product fails by natural disaster. (lightning, re, earthquake, ood damage,
etc) If consumable components are all used up. (Battery, Toner, Fluorescent
lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.) If customer requests a
service in case the product has no defect, service fee may be charged. So
please read User Manual rst.
46
References
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- How to Recycle | Sustainability | Samsung US
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>