DELL Precision 3570 Workstation User Manual

: June 17, 2024
: Dell

Table of Contents

DELL Precision 3570 Workstation
Product Information
Product Usage Instructions
FAQ
Working inside your computer
Working inside your computer
Installing the WWAN card
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DELL Precision 3570 Workstation

DELL-Precision-3570-Workstation

Product Information

Specifications

Product Name: Precision 3570
Regulatory Model: P104F
Regulatory Type: P104F005
Date: April 2023
Revision: A01

Product Usage Instructions

Safety Instructions
Use the following safety guidelines to protect your computer from potential damage and ensure personal safety:

Read the safety information that shipped with your computer before working inside it.
Disconnect your computer from all power sources before opening the cover or panels.
Ensure the work surface is flat, dry, and clean to avoid damaging the computer.
Eject any installed card from the media-card reader before handling.
Exercise caution when handling Lithium-ion batteries; replace swollen batteries properly.

Before Working Inside Your Computer
Follow these steps before working inside your computer:

Save and close all open files and exit all applications.
Shut down your computer by clicking Start > Power > Shut down.
Disconnect your computer and all attached devices from electrical outlets.
Disconnect network devices and peripherals like keyboard, mouse, and monitor from your computer.
Remove any media card and optical disc from your computer, if applicable.

FAQ

Q: What should I do if my battery is swollen?
A: Swollen batteries should not be used. Please replace them and dispose of them properly to avoid any risks.

Q: Where can I find more safety information for my Dell product?
A: For more safety best practices, visit the Regulatory Compliance home page at www.dell.com/regulatory_compliance

Precision 3570
Service Manual
Regulatory Model: P104F Regulatory Type: P104F005 April 2023 Rev. A01

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2022-2023 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Working inside your computer

Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your computer.
WARNING: Before working inside your computer, read the safety information that is shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: Disconnect your computer from all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting your computer to an electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is flat, dry, and clean.
CAUTION: To avoid damaging the components and cards, handle them by their edges, and avoid touching the pins and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components. CAUTION: When you disconnect a cable, pull it by its connector or its pull tab, not the cable itself. Some cables have connectors with locking tabs or thumbscrews that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending the connector pins. When connecting cables, ensure that the ports and the connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
CAUTION: Exercise caution when handling Lithium-ion batteries in laptops. Swollen batteries should not be used and should be replaced and disposed properly.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
Before working inside your computer
About this task NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
Steps 1. Save and close all open files and exit all open applications. 2. Shut down your computer. Click Start > Power > Shut down.

Working inside your computer

NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions.
3. Disconnect your computer and all attached devices from their electrical outlets. 4. Disconnect all attached network devices and peripherals, such as keyboard, mouse, and monitor from your computer.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.
5. Remove any media card and optical disc from your computer, if applicable.

Safety precautions
The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions. Observe the following safety precautions before you perform any installation or break/fix procedures involving disassembly or reassembly: Turn off the system and all attached peripherals. Disconnect the system and all attached peripherals from AC power. Disconnect all network cables, telephone, and telecommunications lines from the system. Use an ESD field service kit when working inside any tabletnotebook to avoid electrostatic discharge (ESD) damage. After removing any system component, carefully place the removed component on an anti-static mat. Wear shoes with non-conductive rubber soles to reduce the chance of getting electrocuted.

Standby power
Dell products with standby power must be unplugged before you open the case. Systems that incorporate standby power are essentially powered while turned off. The internal power enables the system to be remotely turned on (wake on LAN) and suspended into a sleep mode and has other advanced power management features. Unplugging, pressing and holding the power button for 15 seconds should discharge residual power in the system board.
Bonding
Bonding is a method for connecting two or more grounding conductors to the same electrical potential. This is done through the use of a field service electrostatic discharge (ESD) kit. When connecting a bonding wire, ensure that it is connected to bare metal and never to a painted or non-metal surface. The wrist strap should be secure and in full contact with your skin, and ensure that you remove all jewelry such as watches, bracelets, or rings prior to bonding yourself and the equipment.
Electrostatic discharge–ESD protection
ESD is a major concern when you handle electronic components, especially sensitive components such as expansion cards, processors, memory DIMMs, and system boards. Very slight charges can damage circuits in ways that may not be obvious, such as intermittent problems or a shortened product life span. As the industry pushes for lower power requirements and increased density, ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. Two recognized types of ESD damage are catastrophic and intermittent failures. Catastrophic Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes
an immediate and complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has received a static shock and immediately generates a “No POST/No Video” symptom with a beep code emitted for missing or nonfunctional memory. Intermittent Intermittent failures represent approximately 80 percent of ESD-related failures. The high rate of intermittent failures means that most of the time when damage occurs, it is not immediately recognizable. The DIMM receives a static shock, but the tracing is merely weakened and does not immediately produce outward symptoms related to the damage. The weakened trace may take weeks or months to melt, and in the meantime may cause degradation of memory integrity, intermittent memory errors, etc.

Working inside your computer

The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or “walking wounded”) failure.
Perform the following steps to prevent ESD damage: Use a wired ESD wrist strap that is properly grounded. The use of wireless anti-static straps is no longer allowed; they do not
provide adequate protection. Touching the chassis before handling parts does not ensure adequate ESD protection on parts with increased sensitivity to ESD damage. Handle all static-sensitive components in a static-safe area. If possible, use anti-static floor pads and workbench pads. When unpacking a static-sensitive component from its shipping carton, do not remove the component from the anti-static packing material until you are ready to install the component. Before unwrapping the anti-static packaging, ensure that you discharge static electricity from your body. Before transporting a static- sensitive component, place it in an anti-static container or packaging.
ESD field service kit
The unmonitored Field Service kit is the most commonly used service kit. Each Field Service kit includes three main components: anti-static mat, wrist strap, and bonding wire.
Components of an ESD field service kit
The components of an ESD field service kit are: Anti-Static Mat The anti- static mat is dissipative and parts can be placed on it during service procedures. When using an
anti-static mat, your wrist strap should be snug and the bonding wire should be connected to the mat and to any bare metal on the system being worked on. Once deployed properly, service parts can be removed from the ESD bag and placed directly on the mat. ESD-sensitive items are safe in your hand, on the ESD mat, in the system, or inside a bag. Wrist Strap and Bonding Wire The wrist strap and bonding wire can be either directly connected between your wrist and bare metal on the hardware if the ESD mat is not required, or connected to the anti-static mat to protect hardware that is temporarily placed on the mat. The physical connection of the wrist strap and bonding wire between your skin, the ESD mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist straps. Always be aware that the internal wires of a wrist strap are prone to damage from normal wear and tear, and must be checked regularly with a wrist strap tester in order to avoid accidental ESD hardware damage. It is recommended to test the wrist strap and bonding wire at least once per week. ESD Wrist Strap Tester The wires inside of an ESD strap are prone to damage over time. When using an unmonitored kit, it is a best practice to regularly test the strap prior to each service call, and at a minimum, test once per week. A wrist strap tester is the best method for doing this test. If you do not have your own wrist strap tester, check with your regional office to find out if they have one. To perform the test, plug the wrist-strap’s bonding-wire into the tester while it is strapped to your wrist and push the button to test. A green LED is lit if the test is successful; a red LED is lit and an alarm sounds if the test fails. Insulator Elements It is critical to keep ESD sensitive devices, such as plastic heat sink casings, away from internal parts that are insulators and often highly charged. Working Environment Before deploying the ESD Field Service kit, assess the situation at the customer location. For example, deploying the kit for a server environment is different than for a desktop or portable environment. Servers are typically installed in a rack within a data center; desktops or portables are typically placed on office desks or cubicles. Always look for a large open flat work area that is free of clutter and large enough to deploy the ESD kit with additional space to accommodate the type of system that is being repaired. The workspace should also be free of insulators that can cause an ESD event. On the work area, insulators such as Styrofoam and other plastics should always be moved at least 12 inches or 30 centimeters away from sensitive parts before physically handling any hardware components ESD Packaging All ESD-sensitive devices must be shipped and received in static- safe packaging. Metal, static-shielded bags are preferred. However, you should always return the damaged part using the same ESD bag and packaging that the new part arrived in. The ESD bag should be folded over and taped shut and all the same foam packing material should be used in the original box that the new part arrived in. ESD-sensitive devices should be removed from packaging only at an ESD-protected work surface, and parts should never be placed on top of the ESD bag because only the inside of the bag is shielded. Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. Transporting Sensitive Components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

Working inside your computer

ESD protection summary
It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.
Transporting sensitive components
When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
After working inside your computer
About this task CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.
Steps 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3. Replace any media cards, discs, or any other parts that you removed before working on your computer. 4. Connect your computer and all attached devices to their electrical outlets. 5. Turn on your computer.
BitLocker
CAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress, and the system will ask for this on each reboot. If the recovery key is not known this can result in data loss or an unnecessary operating system reinstall. For more information about this subject, see Knowledge Article: updating the BIOS on Dell systems with BitLocker enabled. The installation of the following components triggers BitLocker: Hard disk drive or solid state drive System board

Working inside your computer

Removing and installing components

NOTE: The images in this document may differ from your computer depending on the configuration you ordered.

Recommended tools
The procedures in this document may require the following tools: Phillips screwdriver #0 Plastic scribe

Screw list

NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.
NOTE: Some computers have magnetic surfaces. Ensure that the screws are not left attached to such surfaces when replacing a component.
NOTE: Screw color may vary with the configuration ordered.

Table 1. Screw list Component Base cover WLAN WWAN

Screw type Captive screw Captive screw Captive screw

Quantity 8 1 1

Screw image N/A N/A N/A

M.2 2230 solid-state drive

M2x4

M.2 2280 solid-state drive

M2x4

Assembly inner frame

M2x3

3-cell battery

Captive screws

N/A

4-cell battery

Captive screws

N/A

Heat sink-integrated

Captive screw

M2x3

Heat sink-discrete

Captive screw

M2x3

Removing and installing components

Table 1. Screw list (continued)

Component

Screw type

System fan

M2x3

LED board

M2x3

eDP cable/bracket

M2x3

USB Type-C support bracket M2x4

Quantity 2 1 2 3

System board Power button Smart card reader Keyboard assembly Keyboard bracket Display assembly Display hinge Display panel

M2x3

M2x2

M2x3

M2x2

M2.5×5 (display hinge to 6 palm-rest assembly)

M2.5×3.5 (display hinge 2 to display back cover)

M2.5×3.5

Screw image

Major components of Precision 3570
The following image shows the major components of Precision 3570.

Removing and installing components

1. Base cover 3. System fan 5. System board 7. Speakers

2. Battery 4. Memory module 6. Keyboard assembly 8. Palm-rest assembly

Removing and installing components

9. Display assembly 11. Coin-cell battery 13. Assembly inner frame 15. Solid- state drive 17. WLAN card

10. LED board 12. Power button/fingerprint board 14. Heat sink 16. WWAN card

NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

Subscriber Identity Module (SIM) card

Removing the SIM card
Prerequisites 1. Follow the procedure in before working inside your computer.
NOTE: SIM card or SIM card tray removal is only available on systems that are shipped with WWAN module. The procedure for removal is only applicable for systems that are shipped with a WWAN module. CAUTION: Removing the SIM card with the computer turned on, may cause data loss or damage to the card. Ensure that your computer is turned off or the network connections are disabled.
About this task The following images indicate the location of the SIM card and provide a visual representation of the removal procedure.

Removing and installing components

Steps 1. Insert a pin into the hole of the SIM card tray and push inward until the tray is released 2. Slide the SIM card tray out of the slot on the computer. 3. Remove the SIM card from the SIM card tray. 4. Slide the SIM card tray into the slot, until it clicks into place.
Installing the SIM card
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
NOTE: SIM card or SIM card tray removal is only available on systems that are shipped with WWAN module. Hence, removing procedure is only applicable for systems that are shipped with WWAN module.
About this task The following image indicates the location of the SIM card and provides a visual representation of the installation procedure.

Removing and installing components

Steps 1. Insert a pin into the hole of the SIM card tray and push inward until the tray is released 2. Slide the SIM card tray out of the slot on the computer. 3. Place the SIM card into the SIM card tray with the metallic contact facing up. 4. Align the SIM card tray with the slot on the computer and carefully slide it in. 5. Slide the SIM card tray into the slot, until it clicks into place.
Next steps 1. Follow the procedure in after working inside your computer.
Micro Secure Digital (SD) Card
Removing the microSD card
Prerequisites 1. Follow the procedure in before working inside your computer.
About this task The following images indicate the location of the microSD card and provide a visual representation of the removal procedure.

Removing and installing components

Steps 1. Push the microSD card to release it from the computer. 2. Slide the microSD card out of the computer.
Installing the microSD card
About this task The following image indicates the location of the microSD card and provides a visual representation of the installation procedure.

Steps 1. Align the microSD card to its slot on the computer. 2. Slide the microSD card into the slot until it clicks into place.

Removing and installing components

Next steps 1. Follow the procedure in after working inside your computer.
Base cover
Removing the base cover
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card.
About this task The following images indicate the location of the base cover and provide a visual representation of the removal procedure.

Removing and installing components

Steps 1. Loosen the eight captive screws that secure the base cover to the palm-rest assembly. 2. Using a plastic scribe, pry the base cover from the U-shaped indents at the top edge of the base cover to remove the base
cover from the palm-rest assembly and keyboard assembly. 3. Grasp the left side and the right side of the base cover and remove the base cover from the palm-rest assembly.
NOTE: Disconnecting the battery cable, removing the battery, or draining the flea power clears the CMOS and resets the BIOS settings on your computer.
NOTE: After your computer is reassembled and powered on, it prompts for the Real Time Clock (RTC) reset. When the RTC reset cycle occurs, the computer restarts several times and then an error message is displayed “Time of day not set”. Enter the BIOS when this error appears and set the date and time on your computer to resume normal functionality.
4. Disconnect the battery cable from the system board. 5. Turn your computer over and press the power button for 15 seconds to drain the flea power.
Installing the base cover
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following images indicate the location of the base cover and provide a visual representation of the installation procedure.

Removing and installing components

Steps 1. Connect the battery cable to the system board. 2. Align the screw holes on the base cover with the screw holes on the palm-rest assembly, and then snap the base cover into
place. 3. Tighten the eight captive screws that secure the base cover to the palm-rest assembly.
Next steps 1. Install the microSD card. 2. Install the SIM card. 3. Follow the procedure in after working inside your computer.
WLAN card
Removing the WLAN card
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover.

Removing and installing components

About this task The following images indicate the location of the WLAN card and provide a visual representation of the removal procedure.

Steps NOTE: When removing the WLAN card from the system, if the adhesive pad which helps secure the WLAN card in place is removed from the system along with the WLAN card, adhere it back to the system.
1. Loosen the captive screw that secures the WLAN card bracket to the WLAN card. 2. Remove the WLAN card bracket off the WLAN card. 3. Disconnect the antenna cables from the WLAN card. 4. Remove the WLAN card at an angle from the WLAN card slot.
Installing the WLAN card
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the WLAN card and provides a visual representation of the installation procedure.

Removing and installing components

Steps 1. Connect the antenna cables to the WLAN card.
The following table provides the antenna-cable color scheme:

Table 2. Antenna-cable color scheme Connectors on the WLAN card Main (white triangle) Auxiliary (black triangle)

Antenna-cable color White Black

2. Align the notch on the WLAN card with the tab on the WLAN-card slot. 3. Slide the WLAN card at an angle into the WLAN-card slot. 4. Place the WLAN- card bracket on the WLAN card. 5. Tighten the captive screw to secure the WLAN-card bracket to the WLAN card.

Next steps
1. Install the base cover. 2. Install the microSD card. 3. Install the SIM card. 4. Follow the procedure in after working inside your computer.

Removing and installing components

WWAN card
Removing the WWAN card
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover.
About this task The following image indicates the location of the WWAN card and provide a visual representation of the removal procedure.

Steps
1. Loosen the captive screw that secures the WWAN card bracket to the WWAN card. 2. Slide and remove the WWAN-card bracket off the WWAN card. 3. Disconnect the antenna cables from the WWAN card. 4. Slide at an angle and remove the WWAN card from the WWAN-card slot.

Removing and installing components

Installing the WWAN card

Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the WWAN card and provides a visual representation of the installation procedure.

Steps
1. Align the notch on the WWAN card with the tab on the WWAN slot. 2. Slide the WWAN card at an angle into the WWAN-card slot. 3. Connect the antenna cables to the WWAN card.
The following table provides the antenna-cable color scheme:

Table 3. Antenna-cable color scheme Connectors on the WWAN card Main (white triangle) Auxiliary (black triangle)

Antenna-cable color White Black

4. Place the WWAN-card bracket on the WWAN card. 5. Tighten the captive screw to secure the WWAN-card bracket to the WWAN card.

Removing and installing components

NOTE: For instructions on how to find your computer’s IMEI (International Mobile Station Equipment Identity) number, see the knowledge base article 000143678 at www.dell.com/support.
Next steps 1. Install the base cover. 2. Install the microSD card. 3. Install the SIM card. 4. Follow the procedure in after working inside your computer.
Solid-state drive
Applying the solid-state drive thermal pad
About this task The following image indicates the re-usable solid-state drive thermal pad.

Steps NOTE:
While replacing the system board, if a thermal pad is present in the solid- state drive slot, peel and transfer the re-useable thermal pad to the new replacement system board.

Removing and installing components

1. Remove the solid-state drive holder from the system board if required. 2. Align the connector edge and paste the thermal pad mylar sticker. 3. Peel the release paper.
Removing the M.2 2280 solid-state drive
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover.
About this task NOTE: You can refer the below procedure to remove the M.2 2280 solid-state drive from SLOT 1 and SLOT 2.
NOTE: SLOT1 supports only PCIe Gen4 Solid-state drive and does not support any Intel Optane.
NOTE: SLOT2 supports only PCIe Gen3 Solid-state drive and Intel Optane. The following images indicate the location of the M.2 2280 solid-state drive and provide a visual representation of the removal procedure.

Figure 1. M.2 2280 solid-state drive without bracket

Removing and installing components

Figure 2. M.2 2280 solid-state drive with bracket
Steps 1. Removing M.2 2280 solid-state drive without bracket:
a. Remove the (M2x4) screw that secures the M.2 2280 solid-state drive to its slot on the system board. b. Slide at an angle and remove the M.2 2280 solid- state drive from the solid-state drive slot on the system board. 2. Removing M.2 2280 solid-state drive with bracket: a. Remove the two (M2x3) screws that secure the M.2 2280 solid-state drive bracket on the system board. b. Remove the solid-state drive bracket off the system.
NOTE: If the thermal pad located above the solid-state drive, gets detached from the solid-state drive bracket, adhere it back to the solid-state drive bracket. c. Slide at an angle and remove the M.2 2280 solid-state drive from the solid-state drive slot on the system board.
Installing the M.2 2280 solid-state drive
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task NOTE: You can refer the below procedure to install the M.2 2280 solid-state drive in both SLOT 1 and SLOT 2.
NOTE: SLOT1 supports only PCIe Gen4 Solid-state drive and does not support any Intel Optane.
NOTE: SLOT2 supports only PCIe Gen3 Solid-state drive and Intel Optane. The following image indicates the location of the M.2 2280 solid-state drive and provides a visual representation of the installation procedure.

Removing and installing components

Figure 3. M.2 2280 solid-state drive without bracket

Figure 4. M.2 2280 solid-state drive with bracket
Steps 1. Installing M.2 2280 solid-state drive without bracket:
a. Align the notch on the solid-state drive with the tab on the solid-state drive slot. b. Slide the M.2 2280 solid-state drive at an angle into its slot on the system board. c. Replace the (M2x4) screw to secure the M.2 2280 solid- state drive to the system board. 2. Installing M.2 2280 solid-state drive with bracket: a. Align the notch on the solid-state drive with the tab on the solid-state drive slot. b. Slide the M.2 2280 solid-state drive at an angle into its slot on the system board.

Removing and installing components

c. Align the screw holes on the solid-state drive bracket with the screw holes on the system board. d. Replace the two (M2x3) screws to secure the solid- state drive bracket to the system board.
Next steps 1. Install the base cover. 2. Install the microSD card. 3. Install the SIM card. 4. Follow the procedure in after working inside your computer.
Removing the M.2 2230 solid-state drive
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover.
About this task NOTE: You can refer the below procedure to remove the M.2 2230 solid-state drive from SLOT 1 and SLOT 2.
NOTE: SLOT1 supports only PCIe Gen4 Solid-state drive and does not support any Intel Optane.
NOTE: SLOT2 supports only PCIe Gen3 Solid-state drive and Intel Optane. The following images indicate the location of the M.2 2230 solid-state drive and provide a visual representation of the removal procedure.

Figure 5. M.2 2230 solid-state drive without bracket

Removing and installing components

Figure 6. M.2 2230 solid-state drive with bracket
Steps 1. Removing M.2 2230 solid-state drive without bracket:
a. Remove the (M2x4) screw that secures the M.2 2230 solid-state drive to its slot on the system board. b. Slide at an angle and remove the M.2 2230 solid- state drive from the solid-state drive slot on the system board. 2. Removing M.2 2230 solid-state drive with bracket: a. Remove the two (M2x3) screws that secure the solid-state drive bracket on the system board. b. Remove the solid- state drive bracket off the system.
NOTE: If the thermal pad located above the solid-state drive, gets detached from the solid-state drive bracket, adhere it back to the solid-state drive bracket.
c. Remove the (M2x4) screw that secures the M.2 2230 solid-state drive to its slot on the system board. d. Slide at an angle and remove the M.2 2230 solid- state drive from the solid-state drive slot on the system board.
Removing the M.2 2230 solid-state drive holder
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover.
About this task The following images indicate the location of the M.2 2230 solid-state drive holder and provide a visual representation of the removal procedure.

Removing and installing components

Steps Pry and remove the M.2 2230 solid-state drive holder from the screw hole on the system board.
Installing the M.2 2230 solid-state drive holder
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the M.2 2230 solid-state drive holder and provides a visual representation of the installation procedure.
Steps Align and insert the solid-state drive holder on the system board to accommodate the M.2 2230 solid-state drive.
Next steps 1. Install the base cover. 2. Install the microSD card. 3. Install the SIM card. 4. Follow the procedure in after working inside your computer.
Installing the M.2 2230 solid-state drive
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task NOTE: You can refer the below procedure to install the M.2 2230 solid-state drive in both SLOT 1 and SLOT 2.
NOTE: SLOT1 supports only PCIe Gen4 Solid-state drive and does not support any Intel Optane.

Removing and installing components

NOTE: SLOT2 supports only PCIe Gen3 Solid-state drive and Intel Optane. The following image indicates the location of the M.2 2230 solid-state drive and provides a visual representation of the installation procedure.
Figure 7. M.2 2230 solid-state drive without bracket

Figure 8. M.2 2230 solid-state drive with bracket
Steps 1. Installing M.2 2230 solid-state drive without bracket:
a. Align the notch on the solid-state drive with the tab on the solid-state drive slot. b. Slide the M.2 2230 solid-state drive at an angle into its slot on the system board. c. Replace the (M2x4) screw to secure the M.2 2230 solid- state drive to the system board. 2. Installing M.2 2230 solid-state drive with bracket: a. Align the notch on the solid-state drive with the tab on the solid-state drive slot. b. Slide the M.2 2230 solid-state drive at an angle into its slot on the system board. c. Replace the (M2x4) screw to secure the solid-state drive to the system board.

Removing and installing components

d. Align the screw holes on the solid-state drive bracket with the screw holes on the system board. e. Replace the two (M2x3) screws to secure the solid- state drive bracket to the system board.
Next steps 1. Install the base cover. 2. Install the microSD card. 3. Install the SIM card. 4. Follow the procedure in after working inside your computer.
Memory modules
Removing the memory modules
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover.
About this task The following images indicate the location of the memory modules and provide a visual representation of the removal procedure.

Removing and installing components

Steps 1. Pry the securing clips from both side of the memory module until the memory module pops up. 2. Remove the memory module from the memory-module slot.
NOTE: Repeat step 1 and 2 if there are two memory modules.
Installing the memory modules
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the memory modules and provides a visual representation of the installation procedure.

Steps 1. Align the notch on the memory module with the tab on the memory- module slot. 2. Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and reinstall it.
Next steps 1. Install the base cover. 2. Install the microSD card.

Removing and installing components

3. Install the SIM card. 4. Follow the procedure in after working inside your computer.
Battery
Lithium-ion battery precautions
CAUTION: Exercise caution when handling Lithium-ion batteries. Discharge the battery completely before removing it. Disconnect the AC power adapter from the system and
operate the computer solely on battery power–the battery is fully discharged when the computer no longer turns on when the power button is pressed. Do not crush, drop, mutilate, or penetrate the battery with foreign objects. Do not expose the battery to high temperatures, or disassemble battery packs and cells. Do not apply pressure to the surface of the battery. Do not bend the battery. Do not use tools of any kind to pry on or against the battery. Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental puncture or damage to the battery and other system components. If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell. Always purchase genuine batteries from www.dell.com or authorized Dell partners and resellers. Swollen batteries should not be used and should be replaced and disposed properly. For guidelines on how to handle and replace swollen Lithium-ion batteries, see Handling swollen Lithium-ion batteries.
Removing the 3-cell battery
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover.
NOTE: If battery is disconnected from system board for service, then there is a delay during system boot-up as the system undergoes RTC battery reset.
About this task The following images indicate the location of the 3-cell battery and provide a visual representation of the removal procedure.

Removing and installing components

Steps 1. Disconnect the battery cable from the system board, if it was not disconnected earlier. 2. Loosen the three captive screws that secure the battery to the palm-rest assembly. 3. Lift the battery off the palm-rest assembly.
Removing the 3-cell battery filler
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the 3-cell battery.
About this task The following images indicate the location of the 3-cell battery filler and provide a visual representation of the removal procedure.

Removing and installing components

Steps 1. Slide the battery filler outwards to release it from the tabs in the battery. 2. Remove the battery filler from the 3-cell battery.
Installing the 3-cell battery filler
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the 3-cell battery filler and provides a visual representation of the installation procedure.

Removing and installing components

Steps 1. Align the tab holes on the battery filler with the tabs on the 3-cell battery. 2. Slide the battery filler into the 3-cell battery until it locks in place.
Next steps 1. Install the 3-cell battery. 2. Install the base cover. 3. Install the microSD card. 4. Install the SIM card. 5. Follow the procedure in after working inside your computer.
Installing the 3-cell battery
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the 3-cell battery and provides a visual representation of the installation procedure.

Removing and installing components

NOTE: If battery is disconnected from system board for service, then there is a delay during system boot-up as the system undergoes RTC battery reset.

Steps 1. Align the screw holes on the battery with the screw holes on the palm-rest assembly. 2. Tighten the three captive screws to secure the battery to the palm-rest assembly. 3. Connect the battery cable to the connector on the system board.
Next steps 1. Install the base cover. 2. Install the microSD card. 3. Install the SIM card. 4. Follow the procedure in after working inside your computer.
Removing the 4-cell battery
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card.

Removing and installing components

4. Remove the base cover. NOTE: If battery is disconnected from system board for service, then there is a delay during system boot-up as the system undergoes RTC battery reset.
About this task The following images indicate the location of the battery and provide a visual representation of the removal procedure.

Steps 1. Disconnect the battery cable from the system board, if it was not disconnected earlier. 2. Loosen the three captive screws that secure the battery to the palm-rest assembly. 3. Lift the battery off the palm-rest assembly.
Installing the 4-cell battery
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the 4-cell battery and provides a visual representation of the installation procedure.

Removing and installing components

NOTE: If battery is disconnected from system board for service, then there is a delay during system boot-up as the system undergoes RTC battery reset.

Steps 1. Align and place the battery into its slot on the palm-rest assembly. 2. Tighten the three captive screws to secure the battery to the palm-rest assembly. 3. Connect the battery cable to its connector on the system board.
Next steps 1. Install the base cover. 2. Install the microSD card. 3. Install the SIM card. 4. Follow the procedure in after working inside your computer.

Removing and installing components

Battery cable
Removing the battery cable
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the 3-cell battery or 4-cell battery.
NOTE: If battery is disconnected from system board for service, then there is a delay during system boot-up as the system undergoes RTC battery reset.
About this task The following images indicate the location of the battery cable and provide a visual representation of the removal procedure.

Steps 1. Flip the battery and unroute the battery cable from the routing guides on the battery. 2. Disconnect the battery cable from the connector on the battery.

Removing and installing components

3. Remove the battery cable away from the battery.
Installing the battery cable
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the battery cable and provides a visual representation of the installation procedure.

Steps 1. Align and route the battery cable through the routing guides on the battery. 2. Connect the battery cable to the connector on the battery.
Next steps 1. Install the 3-cell battery or 4-cell battery. 2. Install the base cover. 3. Install the microSD card. 4. Install the SIM card. 5. Follow the procedure in after working inside your computer.

Removing and installing components

Assembly inner frame
Removing the assembly inner frame
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the WLAN card. 6. Remove the WWAN card. 7. Remove the 3-cell battery or 4-cell battery.
About this task The following image indicates the location of the assembly inner frame and provides a visual representation of the removal procedure.

Removing and installing components

Steps 1. Unroute the antenna cables from the routing guides on the assembly inner frame. 2. For computers shipped with fingerprint reader:
a. Remove the screw (M2x4) that secures the fingerprint bracket to the assembly inner frame. b. Disconnect the speaker cable from the connector on the system board, and unroute the speaker cable from the routing
guides on the assembly inner frame. c. Remove the eleven (M2x3) screws that secure the assembly inner frame to the system board and the palm-rest
assembly. 3. For computers shipped with power button only:
a. Disconnect the speaker cable from the connector on the system board, and unroute the speaker cable from the routing guides on the assembly inner frame.
b. Remove the twelve (M2x3) screws that secure the assembly inner frame to the system board and the palm-rest assembly.
4. Lift the assembly inner frame off the system board and the palm-rest assembly.
Installing the assembly inner frame
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the assembly inner frame and provides a visual representation of the installation procedure.

Removing and installing components

Steps 1. Align the screw holes on the assembly inner frame with the screw holes on the system board and the palm-rest assembly.
NOTE: Ensure that the tab on the top-left corner of the assembly inner frame is installed underneath the tab on the palm-rest assembly.
2. For computers shipped with fingerprint reader: a. Replace the eleven (M2x3) screws to secure the assembly inner frame to the system board and the palm-rest assembly. b. Place the fingerprint bracket into its slot on the assembly inner frame. c. Replace the (M2x4) screw that secures the fingerprint bracket to the assembly inner frame.
3. For computers shipped with power button only: a. Replace the twelve (M2x3) screws to secure the assembly inner frame to the system board and the palm- rest assembly.
4. Route the antennas cables through the routing guide on the assembly inner frame. 5. Route the speaker cable through the routing guides on the assembly inner frame, and connect the speaker cable to the
connector on the system board.
Next steps 1. Install the 3-cell battery or 4-cell battery. 2. Install the WWAN card. 3. Install the WLAN card. 4. Install the base cover. 5. Install the microSD card. 6. Install the SIM card. 7. Follow the procedure in after working inside your computer.
LED board
Removing the LED board
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the WLAN card. 6. Remove the WWAN card. 7. Remove the 3-cell battery or 4-cell battery. 8. Remove the assembly inner frame.
About this task The following image indicates the location of the LED board and provides a visual representation of the removal procedure.

Removing and installing components

Steps 1. Open the latch and disconnect the smart-card reader cable from the connector on the USH-daughter board. 2. Remove the smart-card reader cable away from the USH-daughter board. 3. Disconnect the LED-board cable from the connector on the system board and unroute the cable. 4. Remove the (M2x3) screw that secures the LED board to the palm-rest assembly. 5. Lift the LED board along with the cable away from the palm-rest assembly.
Installing the LED board
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the LED board and provides a visual representation of the installation procedure.

Removing and installing components

Steps
1. Align the screw hole on the LED board with the screw hole on the palm-rest assembly. 2. Replace the (M2x3) screw to secure the LED board to the palm-rest assembly. 3. Route the LED-board cable and connect the cable to the connector on the system board. 4. Route the smartcard reader cable on the palm-rest assembly. 5. Connect the smartcard reader cable to the connector on the USH- daughter board and close the latch.
Next steps
1. Install the assembly inner frame. 2. Install the 3-cell battery or 4-cell battery. 3. Install the WWAN card. 4. Install the WLAN card. 5. Install the base cover. 6. Install the microSD card. 7. Install the SIM card. 8. Follow the procedure in after working inside your computer.

Removing and installing components

System fan
Removing the system fan
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the 3-cell battery or 4-cell battery.
About this task The following images indicate the location of the system fan and provide a visual representation of the removal procedure.

Steps
CAUTION: Do not damage the thermal fan sponge during any replacement procedures. Damaging the sponge reduces the effectiveness of the heat dispersion. 1. Disconnect the system-fan cable from the connector on the system board. 2. Remove the two (M2x3) screws that secure the system fan to the palm-rest assembly. 3. Lift the system fan, along with its cable, off the palm-rest assembly.

Removing and installing components

Installing the system fan
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the system fan and provide a visual representation of the installation procedure.

Steps 1. Align the screw holes on the system fan with the screw holes on the palm-rest assembly. 2. Replace the two (M2x3) screws to secure the system fan to the palm-rest assembly. 3. Connect the system-fan cable to the connector on the system board.
Next steps 1. Install the 3-cell battery or 4-cell battery. 2. Install the base cover. 3. Install the microSD card. 4. Install the SIM card. 5. Follow the procedure in after working inside your computer.

Removing and installing components

Heat sink
Removing the heat sink (for computers shipped with integrated graphics card)
Prerequisites 1. Follow the procedure in before working inside your computer.
CAUTION: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the 3-cell battery or 4-cell battery.
About this task The following image indicates the location of the heat sink and provides a visual representation of the removal procedure.

Removing and installing components

Steps 1. Remove the (M2x3) screw that secures the heat sink to the palm-rest assembly. 2. Loosen the four captive screws that secure the heat sink to the system board. 3. Lift the heat sink off the system board.
Installing the heat sink (for computers shipped with integrated graphics card)
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the heat sink and provides a visual representation of the installation procedure.

Steps 1. Align the screw holes on the heat sink with the screw holes on the system board. 2. Tighten the four captive screws to secure the heat sink to the system board. 3. Replace the (M2x3) screw to secure the heat sink to the palm-rest assembly.

Removing and installing components

Next steps 1. Install the 3-cell battery or 4-cell battery. 2. Install the base cover. 3. Install the microSD card. 4. Install the SIM card. 5. Follow the procedure in after working inside your computer.
Removing the heat sink (for computers shipped with discrete graphics card)
Prerequisites 1. Follow the procedure in before working inside your computer.
NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the 3-cell battery or 4-cell battery.
About this task The following image indicates the location of the heat sink and provides a visual representation of the removal procedure.

Removing and installing components

Steps 1. Remove the (M2x3) screw that secures the heat sink to the palm-rest assembly 2. Loosen the seven captive screws that secure the heat sink to the system board. 3. Lift the heat sink off the system board.
Installing the heat sink (for computers shipped with discrete graphics card)
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the heat sink and provides a visual representation of the installation procedure.

Removing and installing components

Steps 1. Align the screw holes on the heat sink with the screw holes on the system board. 2. Tighten the seven captive screws to secure the heat sink to the system board. 3. Replace the (M2x3) screw to secure the heat sink to the palm-rest assembly.
Next steps 1. Install the 3-cell battery or 4-cell battery. 2. Install the base cover. 3. Install the microSD card. 4. Install the SIM card. 5. Follow the procedure in after working inside your computer.

Removing and installing components

Speakers
Removing the speaker
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the 3-cell battery or 4-cell battery. 6. Remove the assembly inner frame.
About this task The following images indicate the location of the speaker and provide a visual representation of the removal procedure.

Steps 1. Unroute the speaker cable from the routing guides on the palm-rest assembly. 2. Lift the speakers along with the cable off the palm-rest assembly.
Installing the speaker
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

Removing and installing components

About this task The following image indicates the location of the speaker and provides a visual representation of the installation procedure.

Steps 1. Align and place the speakers on the palm-rest assembly. 2. Route the speaker cable through the routing guide on the palm-rest assembly.
Next steps 1. Install the assembly inner frame. 2. Install the 3-cell battery or 4-cell battery. 3. Install the base cover. 4. Install the microSD card. 5. Install the SIM card. 6. Follow the procedure in after working inside your computer.
System board
Removing the system board
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the M.2 2280 solid-state drive or M.2 2230 solid-state drive. 6. Remove the memory module.

Removing and installing components

7. Remove the WLAN card. 8. Remove the WWAN card. 9. Remove the heat sink (integrated) or heat sink (discrete). 10. Remove the 3-cell battery or 4-cell battery. 11. Remove the system fan. 12. Remove the assembly inner frame.
About this task The following images indicate the location of the system board and provide a visual representation of the removal procedure.

1. Fingerprint reader connector 3. Camera/IR cable connector 5. Solid-state drive-SSD-1 slot 7. Battery cable connector 9. LED board connector 11. Solid- state drive-SSD-2 slot 13. Speaker cable connector

2. WLAN connector 4. eDP/display cable connector 6. Touchpad cable connector 8. Memory modules 10. USH board connector 12. WWAN connector

Removing and installing components

NOTE: The system board can be removed and installed along with the thermal module attached, to preserve the thermal bond between the system board and heat sink. In order to do so, technicians must remove the two M2x3 screws securing the system fan to the palm-rest assembly.
Steps 1. Peel the adhesive tape and disconnect the sensor-board cable from the connector on the system board. 2. Remove the two (M2x3) screws that secure the eDP cable bracket to the system board. 3. Lift the eDP cable bracket away from the system. 4. Peel the tape that secures the display cable to the system board. 5. Disconnect the display cable from the connector on the system board. 6. Using the pull tab, disconnect the eDP cable from the connector on the system board. 7. Remove the three screws (M2x4) that secure the USB Type-C bracket to the system board. 8. Remove the USB Type-C bracket away from the computer. 9. Disconnect the fingerprint reader cable from the connector on the system board. 10. Open the latch and disconnect the USH board cable from the system board. 11. Open the latch and disconnect the LED board cable from the system board. 12. Open the latch and disconnect the touchpad cable from the system board. 13. Pry the coin-cell battery off the palm-rest assembly and remove it from the routing guides on the palm-rest assembly. 14. Remove the three (M2x3) screws that secure the system board to the palm-rest assembly.

Removing and installing components

15. Lift the system board off the palm-rest assembly. 16. Flip the system board and disconnect the coin-cell battery cable from the connector on the system board.
Installing the system board
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the system board and provides a visual representation of the installation procedure.

2. WLAN connector 4. eDP/display cable connector 6. Touchpad cable connector 8. Memory modules 10. USH board connector 12. WWAN connector

Removing and installing components

Steps 1. Flip the system board and connect the coin-cell battery cable to the connector on the system board.

Removing and installing components

2. Flip over and slide the system board to make the USB Type-C connector to toe-in to the hinge saddle and align the screw holes on the system board with the screw holes on the palm-rest assembly.
3. Align and place the USB Type-C bracket on the system board. 4. Replace the three (M2x4) screws that secure the USB Type-C bracket to the system board. 5. Replace the three (M2x3) screws to secure the system board to the palm-rest assembly. 6. Route the coin-cell battery cable through the routing guide on palm-rest assembly and adhere the coin-cell battery on the
palm-rest assembly. 7. Connect the USH board cable to the system board and close the latch to secure the cable to the system board. 8. Connect the LED board cable to the system board and close the latch to secure the cable to the system board. 9. Connect the touchpad cable to the system board and close the latch to secure the cable to the system board. 10. Connect the fingerprint reader cable to the connector on the system board. 11. Connect the sensor- board cable to the connector on the system board and adhere the tape to secure the cable to the
system board. 12. Route the display and eDP cable through the routing guide on the system board. 13. Connect the eDP cable to the connector on the system board. 14. Connect the display cable to the connector on the system board. 15. Adhere the tape that secures the display cable to the system board. 16. Align the screw holes on the eDP cable bracket with the screw holes on the system board. 17. Replace the two (M2x3) screws to secure the eDP cable bracket to the system board.
Next steps
1. Install the assembly inner frame. 2. Install the system fan. 3. Install the 3-cell battery or 4-cell battery. 4. Install the heat sink (integrated) or heat sink (discrete). 5. Install the WWAN card. 6. Install the WLAN card. 7. Install the memory module. 8. Install the M.2 2280 solid-state drive or M.2 2230 solid-state drive. 9. Install the base cover. 10. Install the microSD card. 11. Install the SIM card. 12. Follow the procedure in after working inside your computer.
Power-button board
Removing the power-button board
Prerequisites
1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the M.2 2280 solid-state drive or M.2 2230 solid-state drive. 6. Remove the memory module. 7. Remove the WLAN card. 8. Remove the WWAN card. 9. Remove the 3-cell battery or 4-cell battery. 10. Remove the system fan. 11. Remove the assembly inner frame. 12. Remove the system board.

Removing and installing components

NOTE: The system board can be removed with the heat sink attached in order to simplify the procedure and preserve the thermal bond between the system board and heat sink.
About this task The following images indicate the location of the power-button board and provide a visual representation of the removal procedure.

Steps 1. Remove the two (M2x2) screws that secure the power-button board to the palm-rest assembly. 2. Lift the power-button board off the palm-rest assembly.
Installing the power-button board
About this task The following images indicate the location of the power-button board and provide a visual representation of the installation procedure.

Removing and installing components

Steps
1. Align and place the power-button board on the palm-rest assembly. 2. Replace the two screws (M2x2) that secure the power-button board to the palm- rest assembly.
Next steps
1. Install the system board. NOTE: The system board can be installed with the heat sink attached in order to simplify the procedure and preserve the thermal bond between the system board and heat sink.
2. Install the assembly inner frame. 3. Install the system fan. 4. Install the 3-cell battery or 4-cell battery. 5. Install the WWAN card. 6. Install the WLAN card. 7. Install the memory module. 8. Install the M.2 2280 solid-state drive or M.2 2230 solid-state drive. 9. Install the base cover. 10. Install the microSD card. 11. Install the SIM card. 12. Follow the procedure in after working inside your computer.

Removing and installing components

Smart card reader
Removing the smart card reader
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the WLAN card. 6. Remove the WWAN card. 7. Remove the 3-cell battery or 4-cell battery. 8. Remove the assembly inner frame.
NOTE: For models with smart card reader configuration, the smart card reader is pre-installed in the replacement palm-rest assembly.
About this task The following images indicate the location of the smart card reader and provide a visual representation of the removal procedure.

Removing and installing components

Steps 1. Open the latch and disconnect the smart card reader cable from the connector on the USH board. 2. Remove the two (M2x3) screws that secure the smart card reader to the palm-rest assembly. 3. Lift the smart card reader off the palm-rest assembly.
Installing the smart card reader
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the smart card reader and provides a visual representation of the installation procedure.

Removing and installing components

Steps
1. Align and place the smart card reader on the palm-rest assembly. 2. Replace the two (M2x3) screws that secure the smart card reader to the palm- rest assembly. 3. Connect the smart card reader cable to the connector on the USH board.
Next steps
1. Install the assembly inner frame. 2. Install the 3-cell battery or 4-cell battery. 3. Install the WWAN card. 4. Install the WLAN card. 5. Install the base cover. 6. Install the microSD card. 7. Install the SIM card. 8. Follow the procedure in after working inside your computer.

Removing and installing components

Keyboard assembly
Removing the keyboard assembly
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the WLAN card. 6. Remove the WWAN card. 7. Remove the 3-cell battery or 4-cell battery. 8. Remove the system fan. 9. Remove the assembly inner frame. 10. Remove the system board.
NOTE: The system board can be removed with the heat sink attached in order to simplify the procedure and preserve the thermal bond between the system board and heat sink.
About this task The following images indicate the location of the keyboard assembly and provide a visual representation of the removal procedure.

Removing and installing components

Steps 1. Open the latch and disconnect the backlight cable and the keyboard cable from the connector on the touchpad. 2. Open the plastic tapes on the keyboard assembly to access the keyboard assembly screws. 3. Remove the twenty-six (M2x2) screws that secure the keyboard assembly to the palm-rest assembly. 4. Remove the keyboard assembly off the palm-rest assembly.
Installing the keyboard assembly
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the keyboard assembly and provides a visual representation of the installation procedure.

Removing and installing components

Steps
1. Align and place the keyboard assembly on the palm-rest assembly. 2. Replace the twenty-six (M2x2) screws that secure the keyboard assembly to the palm-rest assembly. 3. Close the plastic tapes to cover the keyboard assembly screws. 4. Connect the backlight cable and the keyboard cable to the connector on the touchpad.
Next steps
1. Install the system board. NOTE: The system board can be installed with the heat sink attached in order to simplify the procedure and preserve the thermal bond between the system board and heat sink.
2. Install the assembly inner frame. 3. Install the system fan. 4. Install the 3-cell battery or 4-cell battery. 5. Install the WWAN card. 6. Install the WLAN card. 7. Install the base cover. 8. Install the microSD card. 9. Install the SIM card. 10. Follow the procedure in after working inside your computer.

Removing and installing components

Keyboard bracket
Removing the keyboard bracket
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the WLAN card. 6. Remove the WWAN card. 7. Remove the 3-cell battery or 4-cell battery. 8. Remove the system fan. 9. Remove the assembly inner frame. 10. Remove the system board.
NOTE: The system board can be removed with the heat sink attached in order to simplify the procedure and preserve the thermal bond between the system board and heat sink. 11. Remove the keyboard assembly.
About this task The following images indicate the location of the keyboard bracket and provide a visual representation of the removal procedure.

Steps 1. Remove the eleven (M2x2) screws that secure the keyboard to the keyboard bracket. 2. Remove the keyboard from the keyboard bracket.

Removing and installing components

Installing the keyboard bracket
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the keyboard bracket and provides a visual representation of the installation procedure.

Steps
1. Align and place the keyboard on the keyboard bracket. 2. Replace the eleven (M2x2) screws to secure the keyboard to the keyboard bracket.
Next steps
1. Install the keyboard assembly. 2. Install the system board.
NOTE: The system board can be installed with the heat sink attached in order to simplify the procedure and preserve the thermal bond between the system board and heat sink. 3. Install the assembly inner frame. 4. Install the system fan. 5. Install the 3-cell battery or 4-cell battery. 6. Install the WWAN card. 7. Install the WLAN card. 8. Install the base cover. 9. Install the microSD card. 10. Install the SIM card. 11. Follow the procedure in after working inside your computer.

Removing and installing components

Display assembly
Removing the display assembly
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the WLAN card. 6. Remove the WWAN card.
About this task The following images indicate the location of the display assembly and provide a visual representation of the removal procedure.

Removing and installing components

Steps 1. Unroute the antenna cables from the routing guides. 2. Remove the two (M2x3) screws that secure the display cable bracket to the system board. 3. Lift the display cable bracket away from the system. 4. Peel the tape that secures the IR camera cable connector to the system board. 5. Disconnect the IR camera cable from the connector on the system board.
CAUTION: The display cable and IR camera cable are part of the same composite cable structure. To avoid damaging the cables, and the cable connectors on the system board, do not apply tension on any of these cables until all cables in the series have been disconnected.
6. Using the pull tab, disconnect the display cable from the connector on the system board. 7. Remove the six (M2.5×5) screws that secure the display hinges to the system board. 8. Lift the palm-rest and keyboard assembly to pry open the display hinges. 9. Remove the palm-rest and keyboard assembly off the display assembly.
Installing the display assembly
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the display assembly and provides a visual representation of the installation procedure.

Removing and installing components

Steps 1. Place the palm-rest and keyboard assembly on the display assembly. 2. Close the left and right display hinges and align the screw holes on the display hinges to the screw holes on the system
board. 3. Replace the six (M2.5×5) screws to secure the display hinges to the system board. 4. Route the display and IR camera cable through the routing guide on the system board. 5. Connect the IR camera cable to the connector on the system board. 6. Connect the display cable to the connector on the system board. 7. Adhere the tape that secures the IR camera cable to the system board. 8. Align the screw holes on the display cable bracket with the screw holes on the system board. 9. Replace the two screws (M2x3) that secure the display cable bracket to the system board. 10. Route the antenna cables through the routing guides.
Next steps 1. Install the WWAN card. 2. Install the WLAN card. 3. Install the base cover. 4. Install the microSD card. 5. Install the SIM card. 6. Follow the procedure in after working inside your computer.
Display bezel
Removing the display bezel
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the display assembly.
About this task The following images indicate the location of the display bezel and provide a visual representation of the removal procedure.

Removing and installing components

Steps NOTE: The display bezel is adhered to the display panel with adhesive. Insert a plastic scribe into the recesses near both hinge caps to start the prying process to release the display bezel. Pry along the outside edge of the display bezel and work your way around the entire display bezel until the display bezel is separated from the display cover.
CAUTION: Carefully pry and remove the display bezel to minimize the risk of display panel damages. 1. Using a plastic scribe, pry open the recesses near the left and right hinges on the bottom edge of the display bezel. 2. Carefully work your way around the edges of the display bezel to release it from the display back cover. 3. Lift the display bezel from the display assembly.
Installing the display bezel
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the display bezel and provides a visual representation of the installation procedure.

Removing and installing components

Steps NOTE: While installing the replacement display bezel for the models that are shipped with a camera, carefully peel off the piece of tape that is used to secure the camera shutter to the replacement display bezel.
CAUTION: You must take extra care when peeling the tape. An abrupt peeling may remove the camera shutter from the display bezel and damage the camera shutter. 1. Align and place the display bezel on the display assembly. 2. Gently snap the display bezel into place.
Next steps 1. Install the display assembly. 2. Install the base cover. 3. Install the microSD card. 4. Install the SIM card. 5. Follow the procedure in after working inside your computer.
Display panel
Removing the display panel
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the display assembly. 6. Remove the display bezel.

Removing and installing components

About this task The following images indicate the location of the display panel and provide a visual representation of the removal procedure.

Removing and installing components

Steps NOTE: The display panel is preassembled with the display brackets as a single service part. Do not pull the Stretch Release (SR) tapes and separate the brackets from the display panel.
1. Remove the four (M2.5×3.5) screws that secure the display panel to the display back cover. NOTE: While removing the display panel, disengage the display panel tabs from the display cover before flipping it over
2. Lift and open the display panel to access the display cable. 3. Peel the conductive tape on the display cable connector. 4. Open the latch and disconnect the cable from the connector on the display panel. 5. Lift the display panel away from the display back cover.
Installing the display panel
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following images indicate the location of the display panel and provides a visual representation of the installation procedure.

Removing and installing components

Steps 1. Connect the display cable to the connector on the display panel and close the latch. 2. Adhere the conductive tape to secure the display cable to the display panel. 3. Insert the display panel tabs into the slots on the display cover. 4. Replace the four (M2.5×3.5) screws to secure the display panel to the display back cover.
Next steps 1. Install the display bezel. 2. Install the display assembly. 3. Install the base cover. 4. Install the microSD card. 5. Install the SIM card. 6. Follow the procedure in after working inside your computer.

Removing and installing components

Display hinges
Removing the display hinges
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the display assembly. 6. Remove the display bezel. 7. Remove the display panel.
About this task The following images indicate the location of the display hinges and provide a visual representation of the removal procedure.

Steps 1. Remove the (M2.5×3.5) screw that secures the right hinge to the display back cover.

Removing and installing components

2. Lift and remove the right hinge from the display back cover. 3. Remove the (M2.5×3.5) screw that secures the left hinge to the display back cover. 4. Lift and remove the left hinge from the display back cover.
Installing the display hinges
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following images indicate the location of the display hinges and provides a visual representation of the installation procedure.

Steps
1. Align the screw hole on the left hinge with the screw hole on the display back cover. 2. Replace the (M2.5×3.5) screw to secure the left hinge to the display back cover. 3. Align the screw hole on the right hinge with the screw hole on the display back cover. 4. Replace the (M2.5×3.5) screw to secure the right hinge to the display back cover.

Removing and installing components

Next steps 1. Install the display panel. 2. Install the display bezel. 3. Install the display assembly. 4. Install the base cover. 5. Install the microSD card. 6. Install the SIM card. 7. Follow the procedure in after working inside your computer.
Camera/microphone module
Removing the camera/microphone module
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the display assembly. 6. Remove the display bezel. 7. Remove the display panel. 8. Remove the display hinges.
About this task The following images indicate the location of the camera/microphone module and provide a visual representation of the removal procedure.

Steps 1. Peel the two conductive tapes that secure the camera/microphone module in place. 2. Disconnect the camera/microphone cable from the connector on the camera/microphone module. 3. Carefully lift the camera/microphone module from the display back cover.

Removing and installing components

Installing the camera/microphone module
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the camera/microphone module and provides a visual representation of the installation procedure.

Steps 1. Align and place the camera/microphone module into the slot on the display back cover. 2. Connect the camera/microphone cable to the connector on the camera/microphone module.
Next steps 1. Install the display hinges. 2. Install the display panel. 3. Install the display bezel. 4. Install the display assembly. 5. Install the base cover. 6. Install the microSD card. 7. Install the SIM card. 8. Follow the procedure in after working inside your computer.
Removing the infrared camera module
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the display assembly. 6. Remove the display bezel. 7. Remove the display panel. 8. Remove the display hinges.

Removing and installing components

About this task The following images indicate the location of the infrared camera module and provide a visual representation of the removal procedure.
Steps 1. Peel the two conductive tapes that secure the camera/microphone module in place. 2. Disconnect the camera/microphone cable from the connector on the camera/microphone module. 3. Carefully lift the camera/microphone module from the display back cover.
Installing the infrared camera module
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the infrared camera module and provides a visual representation of the installation procedure.

Removing and installing components

Steps 1. Align and place the infrared camera module into the slot on the display back cover. 2. Connect the infrared camera cable to the connector on the infrared camera module.
Next steps 1. Install the display hinges. 2. Install the display panel. 3. Install the display bezel. 4. Install the display assembly. 5. Install the base cover. 6. Install the microSD card. 7. Install the SIM card. 8. Follow the procedure in after working inside your computer.
eDP/display cable
Removing the eDP cable
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the display assembly. 6. Remove the display bezel. 7. Remove the display panel.
About this task The following images indicate the location of the eDP cable and provide a visual representation of the removal procedure.

Removing and installing components

Steps 1. Disconnect the eDP cable from the connector on the camera module. 2. Peel the conductive tape and unroute the eDP cable to release it from adhesive and lift the eDP cable from the display back
cover.
Installing the eDP cable
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
About this task The following image indicates the location of the eDP cable and provides a visual representation of the installation procedure.

Removing and installing components

Steps 1. Connect the eDP cable to the connector on the camera module. 2. Adhere the eDP cable to the display back cover. 3. Adhere the conductive tape and route the eDP cable to the display back cover.
Next steps 1. Install the display panel. 2. Install the display bezel. 3. Install the display assembly. 4. Install the base cover. 5. Install the microSD card. 6. Install the SIM card. 7. Follow the procedure in after working inside your computer.
Sensor board
Removing the sensor board
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card.

Removing and installing components

3. Remove the microSD card. 4. Remove the base cover. 5. Remove the display assembly. 6. Remove the display bezel. 7. Remove the display panel. About this task The following images indicate the location of the sensor board and provide a visual representation of the removal procedure.
Steps 1. Open the latch and disconnect the display cable from connector on the sensor board. 2. Gently lift the sensor board away from the display back cover.
Installing the sensor board
About this task The following images indicate the location of the sensor board and provide a visual representation of the removal procedure.

Removing and installing components

Steps 1. Align and place the sensor board on the display back cover. 2. Connect the display cable to the connector on the sensor board and close the latch.
Next steps 1. Install the display panel. 2. Install the display bezel. 3. Install the display assembly. 4. Install the base cover. 5. Install the microSD card. 6. Install the SIM card. 7. Follow the procedure in after working inside your computer.
Display back cover
Removing the display back cover
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the display assembly. 6. Remove the display bezel. 7. Remove the display panel. 8. Remove the display hinges. 9. Remove the camera/microphone module. 10. Remove the eDP cable. 11. Remove the sensor board.
About this task The following images indicate the location of the display back cover and provide a visual representation of the removal procedure.
100 Removing and installing components

Steps After performing the steps in the pre-requisites, we are left with the display back cover.
Installing the display back cover
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the display back cover and provides a visual representation of the installation procedure.
Removing and installing components 101

Steps Place the display back cover on a flat surface.
Next steps 1. Install the sensor board. 2. Install the eDP/display cable. 3. Install the camera/microphone module. 4. Install the display hinges. 5. Install the display panel. 6. Install the display bezel. 7. Install the display assembly. 8. Install the base cover. 9. Install the microSD card. 10. Install the SIM card. 11. Follow the procedure in after working inside your computer.
Dummy SIM-card slot filler
Removing the dummy SIM-card slot filler
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card. 3. Remove the microSD card. 4. Remove the base cover. 5. Remove the WLAN card. 6. Remove the WWAN card. 7. Remove the 3-cell battery or 4-cell battery. 8. Remove the system fan. 9. Remove the assembly inner frame. 10. Remove the system board.
102 Removing and installing components

NOTE: The system board can be removed with the heat sink attached in order to simplify the procedure and preserve the thermal bond between the system board and heat sink. 11. Remove the smart card reader. 12. Remove the keyboard assembly. 13. Remove the display assembly. About this task NOTE: For models shipped with WLAN antennas only, the dummy SIM-card slot filler is a separate service part and is not included with replacement palm rest. As a result, the dummy SIM-card slot filler must be removed and then reinstalled when replacing the palm-rest assembly. The following image indicates the dummy SIM-card slot filler and provides a visual representation of the dummy SIM-card slot filler removal procedure.
Steps 1. Push the dummy SIM-card slot filler from the top side of the palm- rest assembly. 2. Gently lift the dummy SIM-card slot filler out of the palm- rest assembly.
Installing the dummy SIM-card slot filler
Prerequisites If you are replacing a component, remove the necessary component before the installation procedure. About this task The following image indicates the location of the dummy SIM-card slot filler and provides a visual representation of the dummy SIM-card slot filler installation procedure.
Removing and installing components 103

Steps 1. Place the dummy SIM-card slot filler into its compartment on the palm rest.
NOTE: Ensure that the dummy SIM-card slot filler is aligned with the ribs on the palm-rest assembly.
2. Press the dummy SIM-card slot filler until it clicks into place and ensure it fits securely into the SIM card slot.
Next steps 1. Install the display assembly. 2. Install the keyboard assembly 3. Install the smart card reader. 4. Install the system board.
NOTE: The system board can be installed with the heat sink attached in order to simplify the procedure and preserve the thermal bond between the system board and heat sink. 5. Install the assembly inner frame. 6. Install the system fan. 7. Install the 3-cell battery or 4-cell battery. 8. Install the WWAN card. 9. Install the WLAN card. 10. Install the base cover. 11. Install the microSD card. 12. Install the SIM card. 13. Follow the procedure in after working inside your computer.
Palm-rest assembly
Removing the palm-rest assembly
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the SIM card.
104 Removing and installing components

3. Remove the microSD card. 4. Remove the base cover. 5. Remove the WLAN card. 6. Remove the WWAN card. 7. Remove the 3-cell battery or 4-cell battery. 8. Remove the system fan. 9. Remove the assembly inner frame. 10. Remove the system board.
NOTE: The system board can be removed with the heat sink attached in order to simplify the procedure and preserve the thermal bond between the system board and heat sink. 11. Remove the smart card reader. 12. Remove the keyboard assembly. 13. Remove the display assembly. 14. Remove the dummy SIM-card slot filler (only for non-WWAN configuration). NOTE: For models with smart card reader configuration, the smart card reader is preinstalled in the replacement palm-rest assembly. About this task The following image indicates the palm- rest assembly and provides a visual representation of the removal procedure.
Steps After performing the steps in the pre-requisites, we are left with the palm-rest assembly.
Installing the palm-rest assembly
Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the palm-rest assembly and provides a visual representation of the installation procedure.
Removing and installing components 105

Steps Place the palm-rest assembly on a flat surface. Next steps 1. Install the dummy SIM-card slot filler (only for non-WWAN configuration). 2. Install the display assembly. 3. Install the keyboard assembly 4. Install the smart card reader. 5. Install the system board. 6. Install the assembly inner frame. 7. Install the system fan.
NOTE: The system board can be installed with the heat sink attached in order to simplify the procedure and preserve the thermal bond between the system board and heat sink. 8. Install the 3-cell battery or 4-cell battery. 9. Install the WWAN card. 10. Install the WLAN card. 11. Install the base cover. 12. Install the microSD card. 13. Install the SIM card. 14. Follow the procedure in after working inside your computer.
106 Removing and installing components

3
Drivers and downloads
When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ 000123347.
Drivers and downloads 107

BIOS setup

CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly.
NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed.
NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.
Use the BIOS Setup program for the following purposes: Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive. Change the system configuration information. Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling
base devices.

BIOS overview
The BIOS manages data flow between the computer’s operating system and attached devices such as hard disk, video adapter, keyboard, mouse, and printer.

Entering BIOS setup program

About this task Turn on (or restart) your computer and press F2 immediately.

Navigation keys

NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the system.

Table 4. Navigation keys Keys Up arrow Down arrow Enter
Spacebar Tab

Navigation Moves to the previous field. Moves to the next field. Selects a value in the selected field (if applicable) or follow the link in the field. Expands or collapses a drop-down list, if applicable. Moves to the next focus area.
NOTE: For the standard graphics browser only.

Esc

Moves to the previous page until you view the main screen.

Pressing Esc in the main screen displays a message that

prompts you to save any unsaved changes and restarts the

system.

108 BIOS setup

One time boot menu
To enter one time boot menu, turn on your computer, and then press F12 immediately. NOTE: It is recommended to shutdown the computer if it is on.
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: Removable Drive (if available) STXXXX Drive (if available)
NOTE: XXX denotes the SATA drive number. Optical Drive (if available) SATA Hard Drive (if available) Diagnostics The boot sequence screen also displays the option to access the System Setup screen.

System setup options

NOTE: Depending on your computer and its installed devices, the items listed in this section may or may not appear.

Table 5. System setup options–System information menu

Overview

Precision 3560

BIOS Version

Displays the BIOS version number.

Service Tag

Displays the Service Tag of the computer.

Asset Tag

Displays the Asset Tag of the computer.

Manufacture Date

Displays the manufacture date of the computer.

Ownership Date

Displays the ownership date of the computer.

Express Service Code

Displays the express service code of the computer.

Ownership Tag

Displays the Ownership Tag of the computer.

Signed Firmware Update

Displays whether the Signed Firmware Update is enabled on your computer.

Battery Information

Primary

Displays that battery is primary.

Battery Level

Displays the battery level of the computer.

Battery State

Displays the battery state of the computer.

Health

Displays the battery health of the computer.

AC Adapter

Displays whether the AC adapter is connected or not.

Processor Information

Processor Type

Displays the processor type.

Maximum Clock Speed

Displays the maximum processor clock speed.

Minimum Clock Speed

Displays the minimum processor clock speed.

Current Clock Speed

Displays the current processor clock speed.

Core Count

Displays the number of cores on the processor.

Processor ID

Displays the processor identification code.

Processor L2 Cache

Displays the processor L2 Cache size.

BIOS setup 109

Table 5. System setup options–System information menu (continued)

Overview

Processor L3 Cache

Displays the processor L3 Cache size.

Microcode Version

Displays the microcode version.

Intel Hyper-Threading Capable

Displays whether the processor is Hyper-Threading (HT) capable.

64-Bit Technology

Displays whether 64-bit technology is used.

Memory Information Memory Installed

Displays the total computer memory installed.

Memory Available

Displays the total computer memory available.

Memory Speed

Displays the memory speed.

Memory Channel Mode

Displays single or dual channel mode.

Memory Technology

Displays the technology used for the memory.

DIMM_SLOT B

Displays the DIMM B memory size.

DIMM_SLOT A

Displays the DIMM A memory size.

Devices Information

Panel Type

Displays the Panel Type of the computer.

Video Controller

Displays the video controller type of the computer.

Video Memory

Displays the video memory information of the computer.

Wi-Fi Device

Displays the wireless device information of the computer.

Native Resolution

Displays the native resolution of the computer.

Video BIOS Version

Displays the video BIOS version of the computer.

Audio Controller

Displays the audio controller information of the computer.

Bluetooth Device

Displays the Bluetooth device information of the computer.

LOM MAC Address

Displays the LAN On Motherboard (LOM) MAC address of the computer.

Pass Through MAC Address

Displays the pass through MAC address of the computer.

Cellular Device

Displays the M.2 PCIe SSD information of the computer.

Table 6. System setup options–Boot Configuration menu

Boot Configuration

Boot Sequence

Boot mode

Displays the boot mode.

Boot Sequence

Displays the boot sequence.

Secure Digital (SD) Card Boot

Enable or disable the SD card read-only boot.

By default, the Secure Digital (SD) Card Boot option is not enabled.

Secure Boot Enable Secure Boot

Enable or disable the secure boot feature. By default, the option is enabled.

Secure Boot Mode

Enable or disable to change the secure boot mode options. By default, the Deployed Mode is enabled.

Expert Key Management Enable Custom Mode

Enable or disable custom mode.

110 BIOS setup

Table 6. System setup options–Boot Configuration menu (continued)

Boot Configuration

By default, the custom mode option is not enabled.

Custom Mode Key Management

Select the custom values for expert key management.

Table 7. System setup options–Integrated Devices menu

Integrated Devices Date/Time
Camera

Displays the current date in MM/DD/YYYY format and current time in HH:MM:SS AM/PM format.
Enables or disable the camera.
By default, the Enable Camera option is selected

Audio Enable Audio

Enable or disable the integrated audio controller. By default, all the options are enabled.

USB/Thunderbolt Configuration

Enable or disable booting from USB mass storage devices connected to external USB ports.
By default, the Enable External USB Ports option is enabled.

Enable or disable booting from USB mass storage devices such as external hard drive, optical drive, and USB drive.
By default, the Enable USB Boot Support option is enabled.

Enable Thunderbolt Technology Support

Enable or disable the associated ports and adapters. By default, the Enable Thunderbolt Technology Support option is selected.

Enable Thunderbolt Boot Support

Enable or disable the Thunderbolt adapter peripheral device and USB devices connected to the Thunderbolt adapter to be used during BIOS Pre-boot.
By default, the Enable Thunderbolt Boot Support option is disabled.

Enable Thunderbolt (and PCIe behind TBT) pre-boot modules

Enable or disable the PCIe devices that are connected through a Thunderbolt adapter to execute the PCIe devices UEFI Option ROM (if present) during pre- boot.
By default, the Enable Thunderbolt (and PCIe behind TBT) pre-boot modules option is disabled.

Disable USB4 PCIE Tunneling

Disable the USB4 PCIE Tunneling option. By default, the option is disabled.

Video/Power only on Type-C Ports

Enable or disable the Type-C port functionality to video or only power. By default, the Video/Power only on Type-C Ports option is disabled.

Type-C Dock Override

Enables to use connected Type-C Dell Dock to provide data stream with external USB ports disabled. When Type-C Dock override is enabled, the Video/Audio/Lan submenu is activated.
By default, the Type-C Dock Override option is enabled.

Video

Enable or disable the usage of video on Dell Dock external ports. By default, the Video option is disabled.

Audio

Enable or disable the usage of audio on Dell Dock external ports. By default, the Audio option is enabled.

Lan

Enable or disable the usage of LAN on Dell Dock external ports.

BIOS setup 111

Table 7. System setup options–Integrated Devices menu (continued)

Integrated Devices

By default, the Lan option is enabled.

Miscellaneous Devices

Enable or disable Fingerprint Reader device. By default, the Enable Fingerprint Reader Device option is enabled.

Unobtrusive Mode Enable Unobtrusive Mode

Enable or disable all the computer light and sound. By default, the Enable Unobtrusive Mode option is disabled.

Table 8. System setup options–Storage menu Storage

SMART Reporting Enable SMART Reporting

Enable or disable Self-Monitoring, Analysis, and Reporting Technology (SMART) during computer startup.
By default, the Enable SMART Reporting option is not enabled.

Drive Information M.2 PCIe SSD-1 Type Device M.2 PCIe SSD-2 Type Device Enable MediaCard Secure Digital (SD) Card

Displays the M.2 PCIe SSD-1 type information of the computer. Displays the M.2 PCIe SSD-1 device information of the computer.
Displays the M.2 PCIe SSD-2 type information of the computer. Displays the M.2 PCIe SSD-2 device information of the computer.
Enable or disable the SD card. By default, the Secure Digital (SD) Card option is enabled.

Secure Digital (SD) Card Read-Only Mode Enable or disable the SD card read- only mode.
By default, the Secure Digital (SD) Card Read-Only Mode option is not enabled.

Table 9. System setup options–Display menu

Display

Display Brightness

Brightness on battery power

Enable to set screen brightness when the computer is running on battery power.

Brightness on AC power

Enable to set screen brightness when the computer is running on AC power.

Full Screen Logo

Enable or disable full screen logo.

By default, the option is not enabled.

Table 10. System setup options–Connection menu

Connection

Network Controller Configuration

Integrated NIC

Controls the on-board LAN controller.

112 BIOS setup

Table 10. System setup options–Connection menu (continued)

Connection

By default, the Enabled with PXE option is enabled.

Enable UEFI Network Stack

Enable or disable UEFI Network Stack.
By default, the Enable UEFI Network Stack and Enabled w/PXE option are enabled.

Wireless Device Enable WWAN/GPS

Enable or disable the internal WWAN/GPS device By default, the option enabled.

WWAN Bus Mode

Set the interface type of the Wireless Wan (WWAN) card. By default, the Bus Mode PCIe option is enabled.

WLAN

Enable or disable the internal WLAN device By default, the option enabled.

Bluetooth

Enable or disable the internal Bluetooth device By default, the option enabled.

Contactless smartcard/NFC

Enable or disable the internal Contactless smartcard/NFC device By default, the option enabled.

Enable UEFI Network Stack

Enable or disable UEFI Network Stack and controls the on-board LAN Controller.
By default, the Enable UEFI Network Stack option are enabled.

Wireless Radio Control Control WLAN radio

Sense the connection of the computer to a wired network and subsequently disable the selected wireless radios (WLAN).
By default, the option is disabled.

Control WWAN radio

Sense the connection of the computer to a wired network and subsequently disable the selected wireless radios (WWAN).
By default, the option is disabled.

HTTPs Boot Feature HTTPs Boot

Enable or disable the HTTPs Boot feature. By default, the HTTPs Boot option is enabled.

HTTPs Boot Mode

With Auto Mode, the HTTPs Boot extracts Boot URL from the DHCP. With Manual Mode, the HTTPs Boot reads Boot URL from the user-provided data.
By default, the Auto Mode option is enabled.

Table 11. System setup options–Power menu

Power Battery configuration

Enables the computer to run on battery during peak power usage hours. Use the table Custom Charge Start and Custom Charge Stop, to prevent AC power usage between certain times of each day.
By default, the Adaptive option is enabled.

Advanced Configuration
Enable Advanced Battery Charge Configuration

Enable or disable the advanced battery charge configuration.

BIOS setup 113

Table 11. System setup options–Power menu (continued)

Power

By default, the Enable Advanced Battery Charge Configuration option is disabled.

Peak Shift

Enables the computer to run on battery during peak power usage hours. By default, the Enable Peak Shift option is enabled.

Enable Peak Shift USB PowerShare Enable USB PowerShare

Enable or disable the USB PowerShare. By default, the Enable USB PowerShare option is disabled

Thermal Management

Enables to cool the fan and processor heat management to adjust the computer performance, noise, and temperature.
By default, the Optimized option is enabled.

USB Wake Support Wake on Dell USB-C Dock

When enabled, connecting a Dell USB-C Dock will wake the computer from standby.
By default, the Wake on Dell USB-C Dock option is enabled.

Block Sleep

Enables to block entering sleep (S3) mode in the operating system. By default, the Block Sleep option is disabled.

Lid Switch

Enable or disable the lid switch. By default, the Lid Switch option is enabled.

Intel Speed Shift Technology

Enable or disable the Intel speed shift technology support. By default, the Intel Speed Shift Technology option is enabled.

Long Life Cycle Primary Battery

By default, the Normal Battery option is enabled.

Table 12. System setup options–Security menu

Security

TPM 2.0 Security TPM 2.0 Security On

Enable or disable TPM 2.0 security options. By default, the TPM 2.0 Security On option is enabled.

Attestation Enable

Enables to control whether the Trusted Platform Module (TPM) Endorsement Hierarchy is available to the operating system.
By default, the Attestation Enable option is enabled.

Key Storage Enable

Enables to control whether the Trusted Platform Module (TPM) Storage Hierarchy is available to the operating system.
By default, the Key Storage Enable option is enabled.

SHA-256

BIOS and the TPM will use the SHA-256 hash algorithm to extend measurements into the TPM PCRs during BIOS boot.
By default, the SHA-256 option is enabled.

Clear

Enables to clear the TPM owner information and returns the TPM to the default state.
By default, the Clear option is disabled.

PPI ByPass for Clear Commands

Controls the TPM Physical Presence Interface (PPI).

114 BIOS setup

Table 12. System setup options–Security menu (continued)

Security

By default, the PPI ByPass for clear Commands option is disabled.

Intel Total Memory Encryption Total Memory Encryption

Enable or disable you to protect memory from physical attacks including freeze spray, probing DDR to read the cycles, and others.
By default, the Total Memory Encryption option is disabled.

Chassis intrusion

Controls the chassis intrusion feature. By default, the On-Silent option is enabled.

SMM Security Mitigation

Enable or disable SMM Security Mitigation. By default, the option is enabled.

Data Wipe on Next Boot Start Data Wipe

Enable or disable the data wipe on next boot. By default, the option is enabled.

Absolute

Enable or disable or permanently disable the BIOS module interface of the optional Absolute Persistence Module service from Absolute software.
By default, the option is enabled.

UEFI Boot Path Security

Controls whether or not the computer will prompt the user to enter the admin password (if set) when booting to a UEFI boot device from the F12 boot menu.
By default, the Always Except Internal HDD option is enabled.

Table 13. System setup options–Passwords menu

Passwords Admin Password System Password NVMe SSD0 Password Configuration Upper Case Letter

Set, change, or delete the administrator password. Set, change, or delete the computer password. Set, change, or delete the NVMe SSD0 password.
Reinforces password must have at least one upper case letter. By default, the option is disabled.

Lower Case Letter

Reinforces password must have at least one lower case letter. By default, the option is disabled.

Digit

Reinforces password must have at least one digit. By default, the option is disabled.

Special Character

Reinforces password must have at least one special character. By default, the option is disabled.

Minimum Characters Password Bypass

Set the minimum characters allowed for password.
When enabled, this always prompts for computer and internal hard drive passwords when powered on from the off state.
By default, the Disabled option is enabled.

Password Changes Enable Non-Admin Password Changes

Enable or disable to change computer and hard drive password without the need for admin password.

BIOS setup 115

Table 13. System setup options–Passwords menu (continued) Passwords

By default, the option is enabled.

Admin Setup Lockout Enable Admin Setup Lockout

Enables administrators control over how their users can or cannot access BIOS setup.
By default, the option is disabled.

Master Password Lockout Enable Master Password Lockout

When enabled, this will disable the master password support. By default, the option is disabled.

Allow Non-Admin PSID Revert Enable Allow Non-Admin PSID Revert

Controls access to the Physical Security ID (PSID) revert of NVMe hard-drives from the Dell Secur

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DELL Precision 3570 Workstation User Manual

DELL Precision 3570 Workstation

Product Information

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Installing the WWAN card

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