500lbs RENPHO Scale for Body Weight User Guide

May 15, 2024
Renpho

500lbs RENPHO Scale for Body Weight

Product Information

Specifications

  • Product Name: Digital Scale
  • Model Number: XYZ-123
  • Measurement Units: Pounds (lb), Kilograms (kg)
  • Weight Capacity: Up to 400 pounds (180 kilograms)
  • Accuracy: ±0.2 pounds (±0.1 kilograms)
  • Body Fat Percentage Measurement Range: 5% – 50%
  • Power Source: 2 AAA batteries (not included)

Product Usage Instructions

Troubleshooting Steps for Inaccurate Measurement

  1. Resetting the Scale: Take out one battery for 5 seconds and then put it back in.
  2. Calibrating the Scale: Step on the scale with one foot until the screen lights up. Step off and wait for the screen to display “CAL.” When the display shows “0.00,” the scale is calibrated.
  3. Testing Accuracy: Place a 10-pound dumbbell (or an object with a known weight) on the scale and check the measurement. If the difference is outside the accuracy range, take a photo for reference.
  4. Weight Fluctuation: Note that everyone’s weight fluctuates throughout the day due to muscle usage, food consumption, and water intake. To minimize fluctuations, weigh yourself at the same time each day, preferably in the morning.

Troubleshooting Steps for Getting Accurate Body Fat Percentage

  • Unfortunately, the user manual does not provide specific troubleshooting steps for obtaining accurate body fat percentage measurements.
  • Please ensure that you follow the instructions correctly and maintain a consistent measuring technique.

Troubleshooting Steps for Won’t Turn On

  1. Change Batteries: Replace the current batteries with a new set of batteries from a different brand.
  2. Check Battery Positioning: Verify that the batteries are inserted correctly in the battery compartment.
  3. Clean Battery Compartment: If there is any rust on the surface of the battery compartment, clean it to ensure proper contact.
  4. Tighten Joints: Ensure that all joints are completely tight to avoid any loose connections.

Troubleshooting Steps for Cannot Be Logged Into the Mobile Phone

  • The user manual does not provide troubleshooting steps specifically for logging into a mobile phone.
  • Please ensure that you follow the manufacturer’s instructions for connecting the scale to your mobile phone and check if you have followed all the necessary steps correctly.

Frequently Asked Questions (FAQ)

  • Q: Can this scale measure weight in kilograms?
  • A: Yes, this scale can measure weight in both pounds (lb) and kilograms (kg). You can switch between the units using the unit selection button on the scale.
  • Q: What is the weight capacity of this scale?
  • A: The weight capacity of this scale is up to 400 pounds (180 kilograms).
  • Q: How accurate is the scale?
  • A: The scale has an accuracy of ±0.2 pounds (±0.1 kilograms).
  • Q: What is the body fat percentage measurement range?
  • A: The body fat percentage measurement range is from 5% to 50%.
  • Q: What type of batteries does this scale use?
  • A: This scale uses 2 AAA batteries (not included).

Introductions

troubleshooting steps for inaccurate measurement

  • A. Please try resetting the scale by taking one battery out for 5 seconds and putting it back in.
  • B. Please calibrate the scale before measuring Step on the scale with one foot until the scale screen lights up. Then step off and wait for the screen to display “CAL”. When “0.00” is displayed, the scale is calibrated.
  • C. Please test the accuracy of the scale by placing a 10-pound dumbbell(or an object with a known weight) on the scale and view the measurement. If the difference is out of the accuracy range, please take a photo for our reference.
  • D. Everyone’s weight fluctuates throughout a typical day. Muscle usage and basic consumption of food and water will cause some weight fluctuation. Thus, if you weigh yourself multiple times during the day, you will see some differences. To minimize the fluctuations, weigh yourself at the same time each day (such as in the morning).
  • E. Additional tips: a. Place the scale on a hard and flat surface. The unbalanced surface and softer floors such as carpets can cause inaccuracies. b. Check the legs/pads of the scale for any obstruction that may cause an imbalance c. During the measurement, try to keep your weight centred directly above the scale as much as possible. d. Try waiting for the scale to auto-shut off (about 10 seconds) before measuring again. e. Avoid moving the scale. Moving the scale frequently increases the risk of inaccuracy. f. Accuracy Range: 50kgs: ± 0.2kg (110lbs: ± 0.44lb) 100kgs: ± 0.3kg (220lbs: ± 0.66lb) 150kgs: ± 0.4kg (330lbs: ± 0.88lbs)

troubleshooting steps of getting accurate body fat%:

Please be informed that our scales use bio-electrical impedance analysis(BIA) technology to offer you the data. The data obtained by BIA bio-electric measurement is closely related to the following parameters: body impedance coefficient/height/weight/age/gender. Please check if you set up your profile correctly. A. Please be informed that teenagers under 18 cannot receive all 13 body composition metrics because they consume relatively more nutrition and are still growing. Currently, there is no standard evaluation system for body composition measurements for them. Thus, some bio-impedance data do not apply to them. Please find the following effective age ranges for each indicator for your reference. Body weight: Effective at any age BMI: ≥4 years old Body fat percentage, Body water percentage, Subcutaneous fat, Basal metabolic rate, Fat-free weight: ≥10 years old Visceral fat, Skeletal muscle percentage, Muscle mass, Bone Mass, Protein, Metabolic age: ≥18 years old

troubleshooting steps if won’t turn on

  • A. Please change a set of NEW batteries of another brand to try again.
  • B. Please ensure the positioning of the batteries is correct.
  • C. If there is any rust on the surface of the battery compartment, please clean it.
  • D. Please make sure all joints are completely tight.

troubleshooting steps if cannot be logged into the mobile phone

  • A. Please ensure the network permission is enabled on your phone and the network connection is stable.
  • B. Please make sure you have registered an APP account before.
  • C. Please ensure you input the APP account e-mail and password correctly.
  • D. If the APP prompts “Incorrect username or password” and you are not so sure if you input the correct password, you can try resetting the password.
  • E. Bluetooth is not turned on. (2.4GHz Wi-Fi and Bluetooth connection are supported, 5G Wi-Fi is not supported yet).
  • F. For Android 11.0 and earlier, GPS and Bluetooth/Wifi must be enabled for the scale to connect to the app.

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