SEAGATE 9560 Lyve Mobile Array User Manual
- June 15, 2024
- Seagate
Table of Contents
Lyve Mobile Array
User Manual
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Welcome
Seagate® Lyve™ Mobile Array is a portable, rackable data storage solution
designed to quickly and securely store data at the edge or move data across
your enterprise. Both the full-flash and hard drive versions enable universal
data compatibility, versatile connectivity, secure encryption, and ruggedized
data transportation.
Box content
Part | Description |
---|---|
Lyve Mobile Array | |
Power adapter | |
US power cord | |
EU power cord | |
UK power cord | |
AU/NZ power cord | |
Thunderbolt™ 3 cable (up to 40Gb/s) | |
SuperSpeed USB-C to USB-C cable (USB 3.1 Gen 2, up to 10Gb/s) | |
SuperSpeed USB-C to USB-A cable (USB3.1 Gen 1, up to 5Gb/s and compatible |
with USB 3.0 ports)
| Magnetic labels (x3)
| Security ties (x2)
| Shipping case
| Quick start guide
Minimum system requirements Computer
Computer with one of the following:
- Thunderbolt 3 port
- USB-C port
- USB-A port (USB 3.0)
Lyve Mobile Array does not support HighSpeed USB (USB 2.0) cables or
interfaces.
Operatng system
Windows ®10, version 1909 or Windows 10, version 20H2 (latest build) macOS®
10.15.x or macOS 11.x
Specificatons
Dimensions
Side | Dimensions (in/mm) |
---|---|
Length | 16.417 in/417 mm |
Width | 8.267 in/210 mm |
Depth | 5.787 in/147 mm |
Weight
Model | Weight (lb/kg) |
---|---|
SSD | 21.164 lb/9.6 kg |
HDD | 27.7782 lb/12.6 kg |
Electrical
Power adapter 260W (20V/13A)
When charging the device using the power supply port, use only the power
supply provided with your device. Power supplies from other Seagate and third-
party devices can damage your Lyve Mobile Array.
Ports
Direct at ached storage (DAS) ports
Use the following ports when connecting Lyve Mobile Array to a computer:
A| Thunderbolt™ 3 (host) port —Connect to Windows and macOS
computers.
---|---
B| Thunderbolt™ 3 (peripheral) port —Connect to peripheral devices.
D| Power input —Connect the power adapter (20V/13A).
E| Power button —See Direct-Attached Storage (DAS)
Connections.
Seagate Lyve Rackmount Receiver ports
The following ports are used when Lyve Mobile Array is mounted in a Lyve
Rackmount Receiver:
C| Lyve USM™ Connector (High Performance PCIe gen 3.0) —Transfer
large amounts of data to your private or public cloud for efficient throughput
up to 6GB/s on supported fabrics and networks.
---|---
D| Power input —Receive power when mounted in Rackmount Receiver.
Setup Requirements
Lyve Mobile security
Lyve Mobile offers two ways for project admins to manage how end users
securely access Lyve Mobile storage devices:
Lyve Portal Identity—End users authorize client computers to access Lyve
Mobile devices using their Lyve Management Portal credentials. Requires an
internet connection for initial setup and periodic reauthorization through
Lyve Management Portal.
Lyve Token Security—End users are provided with Lyve Token files that can be
installed on certified client computers and Lyve Mobile Padlock devices. Once
configured, computers/Padlock devices unlocking Lyve Mobile devices do not
require continual access to Lyve Management Portal or the internet.
For details on setting up security, go to www.seagate.com/lyve-
security.
Download Lyve Client
To unlock and access Lyve devices connected to your computer, you must enter
your username and password in the Lyve Client app. You can also use it to
manage Lyve projects and data operations. Install Lyve Client on any computer
intended to connect to Lyve Mobile Array. Download the Lyve Client installer
for Windows® or macOS® at www.seagate.com/support/lyve-
client.
Authorize host computers
An internet connection is required when authorizing a host computer.
- Open Lyve Client on a computer intended to host Lyve Mobile Array.
- When prompted, enter your Lyve Management Portal username and password.
Lyve Client authorizes the host computer to unlock and access Lyve devices and
manage projects on the Lyve Management Portal.
The host computer remains authorized for up to 30 days, during which you can
unlock and access connected devices even without an internet connection. After
30 days, you’ll need to open Lyve Client on the computer and re-enter your
credentials.
Lyve Mobile Array locks when powered off, ejected or unplugged from the host
computer, or if the host computer goes to sleep. Use Lyve Client to unlock
Lyve Mobile Array when it is reconnected to the host or the host has awakened
from sleep. Note that Lyve Client must be open and the user must be signed in
to use Lyve Mobile Array.
Connection Options
| Lyve Mobile Array can be used as direct-attached storage. See Direct-
Attached Storage (DAS) Connections.
---|---
| Lyve Mobile Array can also support connections via Fibre Channel, iSCSI and
Serial Attached SCSI (SAS) connections using the Lyve Rackmount Receiver. For
details, see theLyve Rackmount Receiver user
manual.
| For high-speed mobile data transfers, connect Lyve Mobile Array using the
Lyve Mobile PCIe Adapter. See theLyve Mobile Mount and PCIe Adapter user
manual or Lyve
Mobile Mount and PCIe Adapter – Front Loader user
manual.
Direct-Attached Storage (DAS) Connections
Connect power
Connect the included power supply in the following order:
A. Connect the power supply to Lyve Mobile Array’s power input.
B. Connect the power cord to the power supply.
C. Connect the power cord to a live power outlet.
Use only the power supply provided with your device. Power supplies from other
Seagate and third-party devices can damage Lyve Mobile Array.
Connect to host computer
Lyve Mobile Array is shipped with three types of cables to connect to host
computers. Review the following table for cable and host port options.
Cables | Host port |
---|---|
Thunderbolt 3 | Thunderbolt 3, Thunderbolt 4 |
USB-C to USB- C | USB 3.1 Gen 1 or higher |
USB-C to USB- A | USB 3.0 or higher |
Connect Lyve Mobile Array to a computer in the following order:
A. Connect the Thunderbolt 3 cable to Lyve Mobile Array’s Thunderbolt 3 host
port located on the left side of the back panel.
B. Connect the other end to an appropriate port on the host computer.
Windows Prompt: Approve Thunderbolt Device
When you first connect Lyve Mobile Array to a Windows PC that supports
Thunderbolt 3, you may see a prompt requesting to authenticate the recently
connected device. Follow the onscreen prompts to approve the Thunderbolt
connection to Lyve Mobile Array. For more details on Thunderbolt connectivity
to your Windows PC, see the following knowledge base
article.
If you are using a USB host and the Lyve Mobile Array status LED is
illuminated with an amber chase pattern, make sure the cable is connected to
Lyve Mobile Array’s Thunderbolt 3/USB-C host port. The host port is the USB-C
port with the computer icon. An amber chase pattern indicates that the
computer is connected to the peripheral port.
Unlock the device
The LED on the device blinks white during the boot process and turns solid
orange. The solid orange LED color indicates the device is ready to be
unlocked.
Once the device has been unlocked by a valid Lyve Portal Identity or Lyve
Token file, the LED on the device turns solid green. The device is unlocked
and ready for use.
Power button
Power on—A direct connection to a computer is not required to power on Lyve
Mobile Array. It automatically powers on when connected to a power outlet.
Power off—Before powering off Lyve Mobile Array, make certain to safely eject
its volumes from the host computer. Apply a long press (3 seconds) to the
power button to turn off Lyve Mobile Array.
If Lyve Mobile Array is off but still connected to power, you can turn Lyve
Mobile Array back on by applying a short press (1 second) to the power button.
Cycle power when switching connection types
Switching from one DAS connection type (Thunderbolt, USB, or PCIe Adapter) to
another can result in missing volumes. Windows users can also experience a
blue screen error.
To avoid these issues, use the following procedure when changing connection
types:
- Safely eject the volume.
- Power off Lyve Mobile Array.
- Change the connection as needed.
- Power on Lyve Mobile Array.
Lyve Rackmount Receiver Connections
For details on configuring Seagate Lyve Rackmount Receiver for use with Lyve
Mobile Array and other compatible devices, see the Lyve Rackmount Receiver
user manual.
Connect Ethernet port
Lyve Client communicates with devices inserted in Lyve Rackmount Receiver via
the Ethernet management ports. Ensure that the Ethernet management ports are
connected to the same network as the host devices running Lyve Client. If no
device is inserted in a slot, there’s no need to connect its corresponding
Ethernet management port to the network.
Connect Lyve Mobile Array
Insert Lyve Mobile Array into slot A or B on Rackmount Receiver.
Slide device in until it’s fully inserted and firmly connected to Rackmount
Receiver’s data and power.
Close latches.
Turn on power
Set the power switch on Lyve Mobile Rackmount Receiver to ON.
Unlock the device
The LED on the device blinks white during the boot process and turns solid
orange. The solid orange LED color indicates the device is ready to be
unlocked.
Once the device has been unlocked by a valid Lyve Portal Identity or Lyve Token file, the LED on the device turns solid green. The device is unlocked and ready for use.
Status LED
The LED on the front of the enclosure indicates the device’s status. See the key below for the color and animations associated with each status.
Key
Status | Color 1 | Color 2 | Animation | Description |
---|---|---|---|---|
Off | N/A | Steady | Device is powered off. | |
Identification | Breathe | A Lyve Client user has sent a prompt to identify |
the device.
Error| | N/A| Steady| Error reported.
Warning| | | Blink| Warning reported.
Manual power off| | | Fade out| A user initiated a manual power off.
Drive locked| | N/A| Circular| Drive is locked.
Configuration| | N/A| Steady| Lyve Client is configuring the device.
Ingest| | N/A| Circular| Lyve Client is copying/moving data.
I/O| | | Breathe| Input/output activity.
Ready| | N/A| Steady| Device is ready.
Booting| White| | Blink| Device is starting up.
Note on amber warning
Disconnecting and reconnecting Lyve Mobile Array from its power supply can
solve the issue.
If Lyve Mobile Array is inserted into a Lyve Mobile Rackmount Receiver, pull
on the handle to remove it partially from the slot. This disconnects it from
the port connections, including power. Wait 20 seconds and then push it back
into the slot gently and firmly to make the proper connections.
If Lyve Mobile Array is inserted in a Lyve Mobile Mount and connected to a
PCIe adapter, remove the device from the mount and wait 20 seconds before
reconnecting.
Lyve Mobile Shipper
A shipping case is included with Lyve Mobile Array.
Always use the case when transporting and shipping Lyve Mobile Array.
For additional security, fasten the included beaded security tie to Lyve
Mobile Shipper. The recipient knows the case was not tampered with in transit
if the tie remains intact.
Magnetic Labels
Magnetic labels can be placed on the front of Lyve Mobile Array to help identify individual devices. Use a marker or grease pencil to customize the labels.
Regulatory Compliance
Product Name | Regulatory Model Number |
---|---|
Seagate Lyve Mobile Array | SMMA001 |
FCC DECLARATION OF CONFORMANCE
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- this device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
CLASS B
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Any changes or modifications made to this equipment may void the
user’s authority to operate this equipment.
VCCI-B
China RoHS
China RoHS 2 refers to the Ministry of Industry and Information Technology
Order No. 32, effective July 1, 2016, titled Management Methods for the
Restriction of the Use of Hazardous Substances in Electrical and Electronic
Products. To comply with China RoHS 2, we determined this product’s
Environmental Protection Use Period (EPUP) to be 20 years in accordance with
the Marking for the Restricted Use of Hazardous Substances in Electronic and
Electrical Products, SJT 11364-2014.
Part Name | Hazardous Substances |
---|---|
(Pb) | (Hg) |
HDD/SSD | X |
Bridge PCBA | X |
Power Supply (if provided) | X |
Interface cable (if provided) | X |
Other enclosure components | 0 |
This table is prepared in accordance with the provisions of SJ/T 11364-2014
0: Indicates that the hazardous substance contained in all of the homogeneous
materials for this part is below the limit requirement of GB/T26572.
X: Indicates that the hazardous substance contained in at least one of the
homogeneous materials used for this part is above the limit requirement of
GB/T26572.
Taiwan RoHS
Taiwan RoHS refers to the Taiwan Bureau of Standards, Metrology and
Inspection’s (BSMI’s) requirements in standard CNS 15663, Guidance to
reduction of the restricted chemical substances in electrical and electronic
equipment. Beginning on January 1, 2018, Seagate products must comply with the
“Marking of presence” requirements in Section 5 of CNS 15663. This product is
Taiwan RoHS compliant. The following table meets the Section 5 “Marking of
presence” requirements.
Unit | Hazardous Substances |
---|
Restricted Substance and its chemical symbol
(Pb)| (Hg)| (Cd)| (CO)| (PBB)| (PBDE)
HDD/SSD| —| 0| 0| 0| 0| 0
Bridge PCBA| —| 0| 0| 0| 0| 0
Power Supply (if provided)| —| 0| 0| 0| 0| 0
Interface cable (if provided)| —| 0| 0| 0| 0| 0
Other enclosure components| 0| 0| 0| 0| 0| 0
Note 1.“O” indicates that the percentage content of the restricted
substance does not exceed the percentage of reference value of presence.
Note 2. “—” indicates that the restricted substance corresponds to the
exemption.
References
- Lyve Mobile Security | Seagate US
- Lyve Mobile Software | Support Seagate US
- Lyve Mobile Security | Seagate US
- Lyve Mobile Array User Manual - Direct-Attached Storage (DAS) Connections | Seagate UK
- Lyve Mobile Mount and PCIe Adapter - Front Loader | Seagate US
- Lyve Mobile Mount and PCIe Adapter | Seagate UK
- Lyve Mobile Rackmount Receiver | Seagate US
- Lyve Mobile Software | Support Seagate US
- IMPORTANT: Using Thunderbolt 3 on Windows | Support Seagate US
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