RENPHO RF-EM001R Bright Eyes Eye Temperature Massager User Manual

RENPHO RF-EM001R Bright Eyes Eye Temperature Massager

Thank you for purchasing the RENPHO Eyeris 1! Please read this instruction manual carefully and use the product only as indicated. RENPHO accepts no responsibility for any cause of injuries due to misuse or negligence to follow the instructions outlined. Please keep this manual for future reference.

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should be always followed, including the following: READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
Please consult your doctor if you are any of the following user types:

• Persons who had undergone eye surgery or eye conditions such as glaucoma, cataracts,s and retinal detachment
• Elderly
• Pregnant or postpartum women
• Allergic to leather material
• Persons with skin infections, sensitivity, redness, and/or burns on the skin
• Persons with any swelling or wound around the eye area
• Patients with a heart condition, malignant tumors, or other serious health conditions
• Persons being treated due to medical condition
• Persons with high or abnormal blood pressure

If you feel unwell or have any unusual discomfort, please stop using the device immediately.

1. This device is intended for household use only and not for medical or commercial purposes.
2. This device can only be used by children aged 8 years and above and persons with reduced physical, sensory, or cognitive capabilities if they have been given supervision and instruction concerning the use of the device in a safe way and understand the hazards involved.
3. Children should not play with the device. Cleaning and user maintenance shall not be done by children without supervision.

WARNING – To reduce the risk of fire, electric shock, or injury to persons:

1. Do not operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
2. Close supervision is necessary when this device is used by, on, or near children, invalid, or disabled persons.
3. Never operate this device if it is not working properly, has been damaged, or dropped into water. Return the device to the service center for examination and repair.
4. Do not expose the device to direct sunlight. Keep the device away from humidity, heat, corrosive gas, and flammables.
5. Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
6. Do not use the device with wet hands.
7. Remove contact lenses, glasses, false eyelashes, hairpins, hair accessories, etc. before using.
8. Only use the charger (DC 5V 1A, not included) to recharge the device.
9. Avoid contact with sharp objects.
10. Do not use the device while driving or walking.
11. Do not attempt to disassemble or repair the device.
12. Do not use the device for more than 20 minutes at a time.
13. The device has a heated surface. Persons insensitive to heat must be careful when using this device.
14. Use heated surfaces carefully. May cause serious burns. Do not use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous.
15. Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use it on an infant or invalid or a sleeping or unconscious person. Do not use it on insensitive skin or a person with poor blood circulation. Check where the skin is in contact with the heated area of the appliance frequently to reduce the risk of blistering. SAVE THESE INSTRUCTIONS

WHAT’S IN THE BOX

• 1 x Eye Massager
• 1 x Charging Cable
• 1 x Remote Control
• 1 x Remote Control Battery
• 1 x Storage Bag
• 1 x User Manual

SPECIFICATIONS

• Product Name: Eye Massager
• Model: RF-EM001R
• Input: 5V = 1A
• Rated Power: 5W
• Auto-off Timer: 15mins
• Alkaline Battery of Remote: 12V
• Battery Capacity: 1200mAh
• Charging Time: 2.5-3 H
• Working Time: 60-120mins

USING THE PRODUCT

1. Wearing
   • a. Remove any eye accessories (e.g., eyeglasses, contact lenses, false eyelashes, etc.) that may hinder you from using the device.
   • b. Wear the device and ensure it fits your eyes properly. Adjust the elastic band to fit your head.
   • Note:
   • It is not recommended to use the device for more than 20 minutes at a time.
   • Your vision may become blurry for a while, as expected after using the device. It is recommended to close your eyes for a few minutes until your vision goes back to normal.
   • It is recommended to wipe any sweat, eye cream, or cosmetic residue left on the protein leather surface after use to prolong the lifespan of the device.
2. Operation

Device

Remote Control

• a. Install the battery (included) in the remote control before using it.
• b. The remote control works only when the device is turned on.

Note:

• Auto-off timer: The device will automatically shut off after 15 minutes of continuous use (the duration of one massage cycle).
• If Mode 3 (Air pressure only) is activated and No pressure is selected, the device will automatically shut off after 30s of idle time.

Bluetooth Connection

• a. Turn on the device (power indicator flashes blue) and enable the Bluetooth setting on your smartphone.
• b. Search for “Eye Massager” and connect it. The power indicator will turn solid Blue on the device.
• c. Control the music playlist and volume from the device, remote control, or smartphone.
• d. To disconnect Bluetooth, press the Bluetooth button on the remote control or disable the Bluetooth setting on your smartphone.

Note:

• Once paired successfully, the device will be automatically connected to Bluetooth when it is turned on each time.
• The built-in music will resume if you stop playing your playlist or disconnect the Bluetooth.
• Once silent mode is activated, the Bluetooth music will be paused but can be resumed via your phone.

Power Indicator Instructions

Charging

Charge the device using the provided charging cable and a DC 5V 1A mobile charger (not included). You can plug the charging cable into the USB port of a laptop, computer, or other device.
Note:

• The device CANNOT be turned on while charging.
• The power indicator stays solid red while charging. Once charging is complete, the indicator will turn solid green.
• It takes about 2.5-3 hours to fully charge the device.

CLEANING AND MAINTENANCE

1. Turn off the device or unplug the charging cable and allow the device to cool down before cleaning or storing.
2. Wipe down the surface with a soft cotton cloth slightly dampened with mild detergent. Do not use abrasives, solvents, chemical cleansers, or harsh detergents.
3. Do not expose the device to direct sunlight or high temperatures. If the device has not been used for over 3 months, please recharge it before use.
4. Do not disassemble the device by yourself. Otherwise, it may cause damage and void the manufacturer’s warranty.

TROUBLESHOOTING GUIDE

charging cable provided in the package only
Using an improper charger with voltage as not indicated| Use the DC 5V 1A charger
No air pressure| The air pressure function is not activated| Select the mode with the air pressure function, or short-press the air pressure button to activate
No voice broadcast or music| Volume level is too low or volume level is at level 0| Short press the music button to adjust the volume level
Silent mode is activated| Long press the air pressure button to activate voice mode
Problem| Cause| Solution
---|---|---
The remote control does not work.| The device is not turned on| Turn on the device
The remote control is not pointed at the device| Ensure the remote control is pointed at the device when using it
Battery runs out| Replace with a new battery

WARRANTY POLICY

• Your RENPHO product purchase is covered by a one-year limited manufacturer warranty from the date of delivery. For warranty terms and conditions, please visit https://renpho.com/pages/warranty-terms-and-conditions.
  • Note: Product registration is not required for the warranty. If you choose not to register your product, it will not diminish the product warranty.

CUSTOMER SERVICE

• Please feel free to contact us if you have any questions or concerns.
• RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.
• Tel: +44(0)7434-666088 (UK ONLY)
• Monday-Friday 9:00 AM-5:00 PM (GMT)
• +1(844) 417 0149 (US ONLY)
• Monday-Friday 9:00 AM-4:30 PM
• 1800 MY RENPHO (1800 69 7367) (AU ONLY)
• Monday-Friday 9:00 AM-6:00 PM (AEST)
• Email: support@renpho.com. (US&CA)
• support-au@renpho.com (AU)
• support-eu@renpho.com. (UK&EU)

For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.

Notice:

• This marking indicates that this product should not be disposed of with other household wastes throughout the EU.
• To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.
• To return your used device, please use the return and collection systems or contact the retailer where the product was purchased.
• They can take this product for environmentally safe recycling.
• US Importer: JOICOM CORPORATION
• 14129 The Merge Street, Building 3 Unit A, Eastvale, CA 92880
• UK Importer: EEON(UK) LIMITED
• Kemp House 160 City Road, London, EC1V 2NX, United Kingdom
• EU Importer: Renpho GmbH
• Lehmweg 17, 20251 Hamburg Hoheluft-Ost, Deutschland, Germany
• Tel: +49 40 23969285 (DE ONLY)
• Manufacturer: Shenzhen Ruiyi Business Technology Co., Ltd.
• Qianhai Complex A201, Qianwan Road 1, Qianhai Shenzhen-Hong Kong
• Cooperation Zone, Shenzhen, 518000 P.R. China
• UK REP:
  • Richers & Vision Ltd.
  • Unit 58B, Bordon Enterprise Park, Budds Lane, Bordon, Hampshire,
  • GU35 OJE, U.K.
• EUTREP
  • C&E Connection E-Commerce (DE) GmbH
  • Zum Linnegraben 20, 65933, Frankfurt am Main, Germany
  • Email: info@ce-connection.de.
  • Made in China

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