SOPHOS Not for Resale Program Software User Guide

SOPHOS Not for Resale Program Software User Guide

Program Description

The Sophos NFR (Not-for-Resale) Program offers qualified Sophos Partners access to our solutions for free or at a discounted cost. The products may be used for internal training, customer demonstration, or for in-house use. NFR software may not be used in customer or potential customer environments. Sophos evaluation products should be used for any type of customer testing. We encourage all partners to participate in the program and set up our solutions in your own environment, so your staff can fully understand the benefits and features of the Sophos products, and be better prepared to demonstrate the products to customers.

Products in NFR Program

The NFR Program is designed to allow Sop hos Channel Partners to experience the full capability of Sophos security products and solutions. However, not every SKU is available under the NFR Program. Some high-end hardware appliances and individual products which are contained within larger suites or packages are not available. See the listing below for the product families available under the NFR Program. Please check the SKU tab in the Price List available on the Sop hos Partner Portal for the most current, up-to-date list of eligible NFR products.

• Sop hos Endpoint Intarcept X

• Sop hos Firewall

• Sop hos Cloud Clbud Optix Advanced

• Sop hos Managed Threat Response

• Sop hos Wireless

• Sop hos Email

• Sop hos Mobile

• Sop hos Phish Threat

• Sop hos Server

• Sop hos XDR

• Sop hos Central

• SG UTM
  
  

• Sop hos Zero Trust Network

• Sop hos Switch

Program Eligibility

All Authorized, Silver, Gold, Platinum and Select partners who have accepted the terms of the Sophos reseller agreement and are in good standing are eligible for the Sophos NFR Program.
The table below defines the accessibility, maximum number of licenses, appliances, and accessories available to the partner under the NFR Program as determined by partner level:

PARTNER PROGRAM TIER| AUTHORIZED| SILVER| GOLD| PLATINUM| SELECT
---|---|---|---|---|---

SOFTWARE

Network/Firewall Licenses(Software, Virtual, Individual Subscriptions, Switch/AP Support)| 2| 2| 3| 4| 4
Software Discount| 100%| 100%| 100%| 100%| 100%

SOPHOS MANAGED PRODUCTS AND SERVICES

MDR / NDR / Integration Packs Licenses| See End User Software qty| See End User Software qty| See End User Software qty| See End User Software qty| See End User Software qty
---|---|---|---|---|---
MDR / NDR / Integration Packs Discount| 45%| 45%| 45%| 45%| 45%

SOFTWARE – HOSTED

XDR Licenses (Endpoint)| See End User Software qty| See End User Software qty| See End User Software qty| See End User Software qty| See End User Software qty
---|---|---|---|---|---
XDR Licenses (Server)| See Server qty| See Server qty| See Server qty| See Server qty| See Server qty
Cloud Optix Advanced Licenses| 25| 25| 25| 25| 25
Sophos Central Firewall Reporting Advanced Licenses| 2| 2| 3| 4| 4
Hosted Software Discount| 75%| 75%| 75%| 75%| 75%

HARDWARE

Hardware Appliances and Devices (AP / SD-RED / Switch / Firewall)| 2| 2| 3| 4| 4
---|---|---|---|---|---
Hardware Accessories| 2| 2| 3| 4| 4
Hardware Appliances and Devices Discount| 50%| 50%| 50%| 50%| 50%
Accessories Discount| 25%| 25%| 25%| 25%| 25%

MANAGEMENT TOOLS

Any requests beyond the above allocations must be approved by an authorized representative of Sophos. License allowances and hardware appliance quantities are by product (i.e. Silver partners can have 25 licenses of Central Endpoint Advanced and 25 of Sophos Mobile, not 25 total).

Support

All NFR units will be supported – partners will receive the same level of support that they get with their partner level in the Sophos Partner Program.

NFR Ordering Process

Please submit your NFR requests as described below:

• Submit all your NFR requests to your preferred distributor.

|

• $0 NFR: Orders
  Emailna_nfr_requests@sophos.com

• Paid NFR: Orders and renewals Contact your preferred distributor.

In all cases, please include:

• The service / product / model / user count you are requesting
• The promo code for your region and partner level

NFR Renewals

Standard, free of charge NFR orders are placed with a 12-month term and Sophos is automatically renewing $0 NFR licenses for all partners in good standing.

For transacting partners, paid NFR renewal orders can be processed at NFR discount levels following the same steps as described in the “NFR Ordering Process” section above. Based on partner level, qualifying partners may be eligible for three-year renewal terms on NFR products. Please check with your local CAM or distributor for three-year term NFR renewal eligibility. Nonactive or inactive partners, as defined in the NFR Terms and Conditions section below, may not be eligible for NRF offerings or may be charged for NFR renewals.

NFR promo codes

Global NFR Promotion Codes:

• Authorized Partners: NFR_AUTHORIZED
• Silver Partners: NFR_SILVER
• Gold Partners: NFR_GOLD
• Platinum Partners: NFR_PLATINUM
• Select Partners: NFR_SELECT

Reselling NFR Hardware:
A partner may sell or otherwise give NFR hardware and accessories to a third- party after 12 months of ownership by completing a transfer of ownership. No NFR software subscriptions may be included with the hardware. Partners are responsible for securely wiping the device and re-install the operating system. Please reference the Sophos Knowledge Base article below for the recommended process for wiping hardware devices.

Knowledge Base Article: https://community.sophos.com/kb/en-us/134412

After the transfer of ownership, the third-party customer is responsible for the new software subscription and ongoing renewal payments or related support fees to maintain active support of the hardware and accessories.

NFR Terms and Conditions

• NFR hardware is available in limited quantities.

• NFR promotional codes are valid for all switches, SD-RED, Wireless access points, and
  Firewall appliances (100 series and higher). Entry-level, XGS appliances below the 100 series are excluded.

• NFR hardware, accessories, software, and services may be used solely and exclusively by the
  partner for the following purposes:

  • Partner-led product demonstrations to prospective customers
  • Testing for internal use and training of the products with partner staff
  • Partner in-house production use to support its own infrastructure

• Any other use not listed above is strictly prohibited. In particular, but without limitation, all forprofit use, such as hosting of managed services, is strictly prohibited. If the partner wishes to use hardware for other uses, it must first pay Sophos the difference between the NFR price and the list price.

• NFR eligibility is based on partner level. At Sophos’s sole discretion, Sophos may allow the partner to purchase additional NFR products beyond the standard quantity limitations based on partner level.

• All software, hardware, services, and accessories acquired under the NFR Program are subject to the terms and conditions of the Sophos end user license agreement at
  https://www.sophos.com/en-us/legal.aspx and any software that has been provided free of charge shall be deemed to be a “Free Tool” for the purposes of such agreement.

• For purposes of the NFR program, “active” partners are defined as having more than two transactions in the last five calendar months.

• Sophos reserves the right to change or cancel the NFR Program at any time and for any or no reason.

• End of Sale products may not be eligible for NFR orders.

Need help?
Open a support case via
https://support.sophos.com if you need help ordering NFR products.

United Kingdom and Worldwide Sales
Tel: +44 (0)8447 671131
Email: sales@sophos.com

North American Sales
Toll Free: 1-866-866-2802
Email: nasales@sophos.com

Australia and New Zealand Sales
Tel: +61 2 9409 9100
Email: sales@sophos.com.au

Asia Sales
Tel: +65 62244168
Email: salesasia@sophos.com

© Copyright 2023. Sophos Ltd. All rights reserved.
Registered in England and Wales No. 2096520, The Pentagon, Abingdon Science Park, Abingdon, OX14 3YP, UK Sophos is the registered trademark of Sophos Ltd. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.

2023-08-21 (PC)

References

• Legal | Sophos
• Service and Support
• Service and Support

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>