SOPHOS AP6 420X Cloud Managed WiFi Access Points Instruction Manual
- June 13, 2024
- SOPHOS
Table of Contents
SOPHOS AP6 420X Cloud Managed WiFi Access Points
Product Information
The product is the Sophos AP6 420E, an access point (AP) used for wireless network connectivity. It is designed to provide secure and reliable wireless communication within indoor environments. The AP6 420E complies with part 15 of the FCC Rules and is restricted to indoor use only.
Safety Instructions
- Ensure that the chassis is not damaged.
- Avoid water penetration into the appliance.
- Do not allow objects to enter the appliance via air openings.
- If smoke comes out of the appliance, immediately disconnect the power source and contact support.
- Do not use the device if the power cable is damaged.
- If the device does not work properly, refer to the troubleshooting section of the user manual or contact support.
PoE-Injector Safety Information
- Connect the PoE injector only to PoE networks without routing to the outside plant.
- Use a power cord that has regulatory agency approval for the specific country of use.
- The power cord must be a three-conductor type with two currentcarrying conductors and one ground conductor.
- The power cord must be rated for a minimum of 250 VAC RMS operation and have a minimum rated current capacity of 5 A (or a minimum wire gauge of 18 AWG (0.75 mm2)).
- In Australia, use power cords with a minimum wire gauge of 16 AWG (1.0 mm2) for PoE-Injectors.
Warnings
- California Proposition 65 Warning: This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. Please refer to the documentation for specific details.
Regulatory Compliance
The Sophos AP6 420E complies with part 15 of the FCC Rules. It operates within the frequency limits and power levels specified by the regulatory authorities. Any changes or modifications not approved by Sophos may void the user’s authority to operate this equipment.
If the device causes harmful interference to radio or television reception, users are encouraged to try the following measures:
- Turn the equipment off and on.
- Reposition or relocate the device.
- Consult support for further assistance.
Product Usage Instructions
- Ensure that the AP6 420E is placed in a suitable indoor location for optimal wireless coverage.
- Connect the power cable to the PoE-Injector and ensure it has proper regulatory agency approval for your country of use.
- Connect the PoE injector to the AP6 420E using an appropriate Ethernet cable.
- Power on the PoE-Injector and wait for the AP6 420E to boot up. The power indicator should illuminate.
- Access the management interface of the AP6 420E using a web browser or dedicated management software.
- Follow the configuration steps outlined in the user manual or refer to the provided software for guidance on setting up wireless networks, security settings, and other desired features.
- Test the wireless connectivity by connecting devices to the configured wireless network and verifying internet access.
- If any issues arise during operation, refer to the troubleshooting section of the user manual or contact support for assistance.
Safety Instructions
You can operate the access point (AP) safely if you follow the information in these Safety
Instructions and on the appliance.
- Do not reach into the appliance. There are dangerous circuits inside the appliance that can cause death if you touch them.
- Damaged appliances must be returned. It is forbidden to open the hardware appliance or to change its components. Failure to comply with this rule results in the loss of warranty cover from Sophos.
- Connect the device to a power socket with a fully functional earth conductor. Defective earth conductor connections do not comply with the requirements for safety and electromagnetic compatibility. Check the power socket before connecting the hardware appliance.
- The socket-outlet shall be installed near the equipment and shall be easily accessible.
- Before you switch on the appliance make sure that your mains voltage complies with the supply voltage of the appliance. The connection data are shown on the name plate.
- To disconnect the appliance completely take the power cable from the power socket. Make sure that the power plug is freely accessible.
- Make sure that no one can trip over the power cable and that it cannot be damaged by objects.
- Only connect system peripherals complying with the requirements for protective extra-low voltage according to UL/EN/IEC 62368-1.
- Only use parts and accessories validated by Sophos. Using non-approved parts and accessories may affect the functioning of the appliance and your safety.
- The appliance produces heat. Ensure that there is sufficient air circulation to remove the heat.
- Avoid a permanent high level of air humidity and formation of condensation. Protect the appliance from humidity and chemicals. Safe use of the appliance is no longer possible if:
- the chassis is damaged
- water penetrated the appliance
- objects entered the appliance via air opening
- smoke comes out of the appliance
- the power cable is damaged
- it does not work properly
- Immediately turn off the appliance in the event of one of the above problems, remove the power cable from the power socket and contact your customer service as soon as possible.
- We expressly exclude any product liability and warranty claims if the appliance is not operated according to the instructions in these notes and to the notes attached to the appliance itself.
Operating temperature range
This product is intended to be supplied by a listed (certified) power supply. The output of PoE is rated 57Vdc, 0.6A minimum, Tma 40°C minimum. If you need further assistance, please contact the manufacturer, the UL file owner, or the brand owner for further information.
PoE-Injector Safety Information
Caution: The PoE injector is to be connected only to PoE networks without routing to the outside plant.
-
AC Power Cord:
- The power cord must have regulatory agency approval for the specific country in which it is used (for example, UL, CSA, VDE, GS, etc.).
- The power cord must be a three-conductor type (two current carrying conductors; one ground conductor terminated on one end by an IEC 60320 appliance coupler (for connection to the PoE-Injector), and on the other end by a plug containing a ground (earthing) contact).
- The power cord must be razed for a minimum of 250 VAC RMS operation, with a minimum rated current capacity of 5 A (or a minimum wire gauge of 18 AWG (0.75 mm2)).
- A PoE-Injector installed in Australia requires power cords with a minimum wire gauge of 16 AWG (1.0 mm2).
-
The PoE-Injector “Data In” and “Data & Power Out” ports are shielded RJ45 data sockets. They cannot be used as Plain Old Telephone Service (POTS) telephone sockets. Connect RJ45 data connectors only to those sockets.
-
The AC wall socket-outlet must be near the PoE-Injector and easily accessible.
You can remove AC power from the PoE-Injector by disconnecting the AC power cord from either the wall socket-outlet or the PoE-Injector appliance coupler. -
The PoE-Injector “Data In” and “Data & Power Out” interfaces are qualified as Safety Extra-Low Voltage (SELV) circuits according to IEC 62368-1.
Connect these interfaces only to SELV interfaces on other equipment.
Warnings
- Connect the PoE-Injector only to the IP device with which it was bought. Using the PoE-Injector with other IP devices can cause damage to the IP device.
- Read the installation instructions before connecting the PoE-Injector to its power source.
- Follow basic electricity safety measures whenever connecting the PoE-Injector to its power source.
- A voltage mismatch can cause equipment damage and may pose a fire hazard. If the voltage indicated on the label is different from the power outlet voltage, do not connect the PoE-Injector to that power outlet.
California Proposition 65 Warning
Warning: Cancer and Reproductive Harm –
www.P65Warnings.ca.gov
This product contains components that can cause exposure to substances known
to the State of California to cause cancer and/or reproductive harm.
Regulatory Compliance
Manufacturers Federal Communication Commission Statements
Note: The access point Sophos AP6 420E is restricted to indoor use only.
CFR Title 47 Part 15 Subpart A—General §15.19 Statement
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CFR Title 47 Part 15 Subpart A—General §15.21 Statement
Any changes or modifications not expressly approved by Sophos could void the
user’s authority to operate this equipment.
CFR Title 47 Part 15 Subpart B—Unintentional Radiators §15.105 Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Low-power indoor access points (6ID) operating in the 5.925-7.125 GHz band The
access point Sophos AP6 420E is restricted to indoor use only.
The operation of the AP6 420E is prohibited on oil platforms, cars, trains,
boats, and aircraft,except that operation of this device is permitted in large
aircraft while flying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz band is prohibited for
control of or communications with unmanned aircraft systems.
Publication Number: 443999 Rule Parts: 15E—Professional Installation Instructions
Sophos AP6 420E
-
Installation personnel
This product is designed for specific applications and needs to be installed by qualified personnel who have RF and related knowledge. The general user shall not attempt to install or change the settings. -
Installation location
This product shall be installed at a location where the radiating antenna can be kept 40 cm away from a nearby person under normal operation conditions in order to meet regulatory RF exposure requirements. -
External antenna(s)
Only use the antennas that are provided in the scope of supply, because they have been approved by the regulatory authorities. Non-approved antenna(s) may produce unwanted spurious emissions or excessive RF transmit power, which may lead to a violation of FCC/IC limits and is therefore prohibited. -
Installation procedure
Please refer to the user manual for details. -
Warning
Please carefully select the installation position and make sure that the final output power does not exceed the limits set forth in relevant rules. The violation of those rules can lead to serious federal penalties.
CFR Title 47 Part 1 Subpart I §1.1310 Radiofrequency Radiation Exposure
Limits Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment as referenced in CFR Title 47 Part 1 Subpart I
§1.1310.
The access point Sophos AP6 420E should be installed and operated with a
minimum distance of 40 cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
ISED Canada Statements/Avis ISED Canada
RSS-GEN
This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation,
Science and Economic Development Canada’s licence-exempt RSS(s). Operation is
subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
RSS-247
Operation in the band 5150–5250 MHz is only for indoor use to reduce the
potential for harmful interference to co-channel mobile satellite systems.
The maximum antenna gain permitted for devices in the bands 5250-5350 MHz and
5470-5725 MHz shall be such that the equipment still complies with the
e.i.r.p. limit;
The maximum antenna gain permitted for devices in the band 5725-5850 MHz shall
be such that the equipment still complies with the e.i.r.p. limits specified
for point-to-point and nonpoint- to-point operation as appropriate; and
The worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p.
elevation mask requirement set forth in Section 6.2.2(3) shall be clearly
indicated.
Users should also be advised that high-power radars are allocated as primary
users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and
that these radars could cause interference and/or damage to LE-LAN devices.
RSS-248
Radio Local Area Network (RLAN) devices operating in the 5925-7125 MHz band
Operation of AP6 420E is limited to indoor use only.
Operation of AP6 420E on oil platforms, cars, trains, boats and aircraft shall
be prohibited except for on large aircraft flying above 10,000 ft.
Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 23 cm between the radiator and your body.
Class B Notice for Canada
This Class B digital apparatus complies with Canadian ICES-003.
Hereby, Sophos Ltd. declares that the radio equipment AP6 420E is in
compliance with Directive 2014/53/EU. The full text of the EU declaration of
conformity is available at the following internet address:
https://docs.sophos.com/nsg/other/RegulatoryCompliance/enus/index.html
Hereby, Sophos Ltd. declares that the radio equipment AP6 420E is in
compliance with the Radio Equipment Regulations 2017 (S.I. 2017/1206). The
full text of the UK declaration of conformity is available at the following
internet address: https://docs.sophos.com/nsg/other/RegulatoryCompliance/en-
us/index.html
Indoor Use Statement
Caution: The Sophos access point AP6 420E operates in the frequency bands
5.150–5.350GHz. This product is restricted to indoor operation only.
Frequency Ranges and Transmit Power
MPE Statement
Caution: This product complies with maximum permissible exposure limits as set forth by the European Norm EN 62311. The Sophos access point should be installed and operated with minimum distance of 20 cm between the radiator and your body.
Member states with restrictions pursuant to Article 10(10) of Directive 2014/53/EU
United Kingdom Sales
Tel.: +44 (0)8447 671131
Email: sales@sophos.com
Australia and New Zealand Sales
Tel.: +61 2 9409 9100
Email: sales@sophos.com.au
Shanghai Sales
Tel.: +86-21-32517160
Email: sales@sophos.co.jp
North American Sales
Toll Free: 1-866-866-2802
Email: nasales@sophos.com
Japan Sales
Tel.: +81 3 3568 7550
Email: sales@sophos.co.jp
Safety Instructions and Regulatory Compliance AP6 420E
© Copyright 2023. Sophos Ltd. All rights reserved.
Registered in England and Wales No. 2096520, The Pentagon, Abingdon Science
Park, Abingdon, OX14 3YP, UK. Sophos is the registered trademark of Sophos
Ltd.
All other product and company names mentioned are trademarks or registered
trademarks of their respective owners.
References
- Regulatory compliance documents
- P65Warnings.ca.gov
- Service and Support
- Regulatory compliance documents
- Regulatory compliance documents