eufy MACH V1 Cordless Stick Vacuum Cleaner Owner’s Manual

eufy MACH V1 Cordless Stick Vacuum Cleaner

Specifications

• Model: V1
• Owner’s Manual: Included
• Button Control: Yes
• Charging Time: 4 hours
• Power Source: Power cord
• Additional Accessories: High-performance filter, multi-surface rolling brush, cleaning tool
• Usage: For cleaning floors

Product Usage Instructions

Charging

1. Wrap your power cable as needed and keep it organized.
2. Connect the power cord to a power outlet.
3. Place the MACH Vacuum Cleaner onto the charging base.

Turning On

1. Gently step on the foot pedal and push the handle bar backward until you hear a click.
2. Press and hold the power button for 1 second to turn on the MACH Vacuum Cleaner.

Initial Setup
Before using the MACH Vacuum Cleaner, perform the following steps

1. Add Water and Floor Cleaner (explained in the next section).
2. Select a Cleaning Mode (explained in the LCD Screen Guide section).
3. Use the Trigger or Menu to control the cleaning process (explained in the Using the Trigger and Using the Menu sections).
4. Monitor the Status Light Indication for important information (explained in the Status Light Indication section).
5. Choose to enable or disable Voice Prompts (explained in the Turning Voice Prompts On or Off section).

Using the MACH Vacuum Cleaner

Add Water and Floor Cleaner
To add clean water

1. Remove the clean water tank from the MACH Vacuum Cleaner.
2. Open the rubber cover.
3. Add tap water until it reaches the MAX water line.
4. Replace the clean water tank.

To add floor cleaner

1. Remove the floor cleaner tank.
2. Open the rubber cover.
3. Add floor cleaner into the floor cleaner tank.
4. Replace the floor cleaner tank. You will hear a click when it is locked in place.

Start / Stop Cleaning
Place the MACH Vacuum Cleaner onto the charging base to charge, and then press the self-cleaning button to start self-cleaning and self-drying (see the Maintenance section).

FAQ

• Q: How long does it take to fully charge the MACH Vacuum Cleaner?
  A: It takes approximately 4 hours to fully charge the MACH Vacuum Cleaner.

• Q: What should I do if the MACH Vacuum Cleaner is not turning on?
  A: First, make sure that the power cord is properly connected to a power outlet. If the issue persists, please contact Customer Service for further assistance.

• Q: Can I use the MACH Vacuum Cleaner on high-pile rugs?
  A: No, the MACH Vacuum Cleaner is not suitable for use on high-pile rugs.

• Q: How often should I clean the rolling brush and high-performance filter?
  A: It is recommended to clean the rolling brush and high-performance filter regularly to maintain optimal performance. Refer to the Maintenance section in the user manual for detailed instructions.

Overview

Button Control

• During cleaning, pause or resume current task
• During menu setting, skip to the previous menu option

| Press and hold the mode button for 1 second| Enter menu setting mode
****| Press the mode button|

• Select a mode
• Smart mode (default)
• Suction mode
• During menu setting, skip to the next menu option

| Press the self-cleaning button|  Start self-cleaning and self-drying
| Press and hold the self-cleaning button for 2 seconds| Turn voice prompts on or off
| Hold the trigger|

• In smart mode, activate more powerful cleaning
• In suction mode, activate more powerful suction

Hold the trigger for 2 seconds (when placed on the charging base)| Dry the rolling brush
Press the trigger| During menu setting, confirm a selection
| Turn anticlockwise| Turn the floor cleaner switch on
| Turn clockwise| Turn the floor cleaner switch off

Charging

Before first use, fully charge the MACH Vacuum Cleaner for 4 hours.

1. Wrap your power cable as needed and keep your cable organized.
2. Connect the power cord to a power outlet.
3. Place the MACH Vacuum Cleaner onto the charging base.

The LCD display lights up and you will hear a voice prompt, indicating that the MACH Vacuum Cleaner starts charging.

• The power plug varies by region.
• The charging speed depends on the working mode and ambient temperature. Before use, wait patiently until the charging is complete.

Turning On

1. Gently step on the foot pedal and push the handle bar backward until you hear a click.
2. Press and hold the power button for 1 second to turn on the MACH Vacuum Cleaner.
3. The LCD display lights up.

Initial Setup

• Before you start, make sure that:
  • Your smartphone or tablet is running iOS 10.0+ or Android 5.0+.
  • The 2.4GHz band wireless signal is enabled on your wireless router.
• For first-time use, the boot animation will guide you to learn the basic operations, select a voice prompt language, scan the QR code to download the eufy Clean app, and complete the Wi-Fi connection.

To better understand the operation and maintenance of this device, and obtain the latest product services and information, please scan the QR code to download the eufy Clean app.

Using the MACH Vacuum Cleaner

Add Water and Floor Cleaner
Add Clean Water

1. Remove the clean water tank from the MACH Vacuum Cleaner.

2. Open the rubber cover.

3. Add tap water until it reaches the MAX water line.
   Do not use mineral or purified water.

4. Replace the clean water tank.
   You will hear a click when the clean water tank is locked in place.

Add Floor Cleaner

1. Remove the floor cleaner tank.
2. Open the rubber cover.
3. Add floor cleaner into the floor cleaner tank.
4. Replace the floor cleaner tank. You will hear a click when it is locked in place.

• To use the floor cleaner during cleaning, make sure the floor cleaner switch is turned on.
• Do not add hot water above 50 degrees, alcohol and corrosive liquid into the water tank.
• Use the floor cleaner designated by eufy only. Use with any other cleaner may cause severe damage to the MACH Vacuum Cleaner.
• Do not add floor cleaner with too much foam as it will cause false alarms.
• Do not put the water tank into a microwave for heating.

Start / Stop cleaning

• The MACH Vacuum Cleaner cannot clean high-pile rugs more than 1cm in height.
• Do not clean carpets which are made of materials including wool or other animal furs.
• It is recommended to clean your carpets in suction mode.

1. After Wi-Fi setup, start cleaning in the smart mode by default.
2. To change the cleaning mode, refer to the “Selecting a Cleaning Mode” section.
3. To pause or resume current task, press the power button.
4. To stop cleaning,
5. press and hold the power button for 1 second; or
6. push the handle bar forward until you hear a click.
7. Place the MACH Vacuum Cleaner onto the charging base to charge, and then press the self-cleaning button to start self-cleaning and self-drying (see the Maintenance section).

LCD Screen Guide

The LCD screen will show you the working status of the MACH Vacuum Cleaner .

1. Shows current volume level of voice prompts (High / Low / Mute)

2. Shows the animation of current work mode

3. Lights up when floor cleaner switch is turned on

4. Shows current charging status / battery level
   Shows current mode name when switching work modes

5. Lights up when operating the device under maximum power condition

6. Intelligently shows current cleanliness status of your floor

7. Lights up when ozone disinfection is enabled

The different color of light bar indicates different cleanliness status.

Selecting a Cleaning Mode

• During cleaning, press the mode button to select a cleaning mode.
• You will hear the corresponding voice prompt when a mode is selected.

| Mode| Use
---|---|---
Smart mode (default)| For daily mopping and hard floor washing
Suction mode| Ideal for carpet cleaning or soaking up dry / liquid waste on the floor

Using the Trigger

• In smart or suction mode, press and hold the trigger. The current function will be strengthened.
• Release the button to deactivate the feature.

Using the Menu

From the menu, you can access additional features and information.

1. Press and hold the mode button for 1 second to access the menu options.
   • Select a language.
   •  Adjust volume.
   • Enable or disable Eco Clean™ Ozone disinfection. The  displayed when this feature is enabled.
   • Reset the Wi-Fi connection: The Wi-Fi connection may be interrupted due to network change. In this case, reset the Wi-Fi connection, re-add the device via the eufy Clean app, and complete the Wi-Fi setup.
   • View the basic information of the MACH Vacuum Cleaner.
   • Restore factory settings.
   • Show the life span of consumable materials including rolling brush and filter. If the consumable material has been replaced with a new one, you can reset the progress bar to re-monitor its life span.
2. Press the mode / power button to select an option, and then press the trigger to confirm.
3. To select a sub-menu, repeat step 2.
4. After menu setting, press and hold the mode button for 1 second to exit.

Status Light Indication

cleaning or clean the dirty water tank

• When the MACH Vacuum Cleaner is upright and idle for 5 minutes, and you have not started self-cleaning or cleaned the dirty water tank, the red status lights will flash and continue for up to 5 minutes.
• To turn off the red warning lights, follow the on-screen instructions to start self-cleaning or clean the dirty water tank.
• You can also turn off the red lights via the eufy Clean app.

Turning Voice Prompts On or Off
Press and hold the self-cleaning button for 2 seconds to turn the voice prompts on or off.

Maintenance

Self-Cleaning and Self-Drying

• Make sure you have filled more than half of the clean water tank before self-cleaning.
• To avoid any damage to the mopping head of the MACH Vacuum Cleaner, do not rinse or soak it in water.
• Do not remove the rolling brush cover during self-cleaning. Make sure the rolling brush cover is installed in place to avoid any damage to the MACH Vacuum Cleaner or hurting your fingers.

1. After cleaning, place the MACH Vacuum Cleaner onto the charging base. 
2. Press the self-cleaning button.
3. The MACH Vacuum Cleaner will clean and self-dry the rolling brush automatically.
4. For a better cleaning effect, turn on the floor cleaner switch before self-cleaning.
5. When the rolling brush starts self-drying, the system will prompt you to clean the dirty water tank.

Drying of the Rolling Brush

• If only the rolling brush needs to be dried, hold the trigger for 2 seconds when the MACH Vacuum Cleaner is on the charging base.
• The device begins drying of the rolling brush.

Clean the Dirty Water Tank

1. Remove the dirty water tank.
2. Separate the top container from the dirty water tank.
3. Remove the dry waste separator.
4. Rinse the dirty water tank and all components thoroughly with water.
5. Reassemble the dirty water tank.
6. Push the dirty water tank back into the MACH Vacuum Cleaner.

Clean the Rolling Brush Manually

• The multi-surface rolling brush can be cleaned automatically through self-cleaning, but some foreign substances, such as hair, can easily get tangled in the rolling brush, so it is best to clean the rolling brush manually if it occurs.
• Before removing the rolling brush cover, make sure the MACH Vacuum Cleaner has been turned off.

1. Pull out to open the cover.
2. Press the release button and then pull up to remove the rolling brush.
3. Clean the rolling brush with the supplied cleaning tool.
4. Reinstall the rolling brush: Insert the end of the rolling brush into the right side of the holder, then press down the release button into the left side of the holder. Make sure the rolling brush is installed properly, otherwise it may be damaged during use.
5. Reinstall the rolling brush cover.

Clean the High-Performance Filter
It is recommended to clean the filter once a week.

1. Remove the dirty water tank.
2. Remove the high-performance filter.
3. Rinse the filter and dry it completely before next use.

Clean the Removable Cover
It is recommended to clean the cover once a week.

1. Remove the cover.
2. Rinse the cover thoroughly.

Troubleshooting

• MACH Vacuum Cleaner is not working normally
  • Make sure the battery is fully charged.
  • Make sure the handle bar has been pushed backward and you have heard a click before use.
  • Check if the rolling brush is stuck.
• Suction power is decreased or there is a loud noise
  • Check if any objects are stuck in the opening.
  • Check if the dirty water tank is properly installed.
  • Check if the dirty water tank and filter are clean.

Specifications

data. May vary based on actual usage and environment.
Battery energy| 84.36 Wh
Battery capacity| 3800 mAh
Charging time| ≤4 hours
Noise| 65 dBA, measured according to SPL (sound pressure level)
Clean water tank capacity| 820 ml
Dirty water tank capacity| 720 ml

Customer Service

• For tutorial videos, FAQs, manuals, and more information, please visit: https://support.eufylife.com
• Warranty: 24-month limited warranty
• Contact Us
  • [email protected]
  • www.eufylife.com
  • (US/CA) +1 (800) 994 3056
  • (UK) +44 (0) 1604 936200
  • (DE) +49 (0) 69 9579 7960
  • (日本) 03 4455 7823
• For more support phone numbers, please visit: https://support.eufylife.com/s/phonecontactus Or scan the QR code below
  • Scan this QR code to get the online user manuals in other languages.

MACH strives to improve product performance and ensure the accuracy of the Owner’s Manual. If there is any inconsistency between the illustrations and the actual operation due to software updates, actual product performance shall prevail. MACH reserves the right to modify this Owner’s Manual without prior notice.

References

• eufy Support
• eufy Support

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