RAINPOINT HWG004 Smart Garden Irrigation System User Manual
- June 15, 2024
- RainPoint
Table of Contents
Smart+ Garden Irrigation System
HUB USER MANUAL
RAINPOINT
SMART IRRIGATION HUB
HWG004
HWG004 Smart Garden Irrigation System
Welcome to the RAINPOINT family! Please read the manual before using to learn
about the features and functions.
Have Questions?
Email: [email protected]
WEB: www.rainpointonline.com
WhatsApp: +1 626-780-5952
US Free Hotline(English): +1
833-381-5659
(MON-FRI 9:30 AM-5:30 PM PST)
EU Free Hotline(English Deutsch): +44
800-808-5337
(MON-FRI 9:00 AM-5:00 PM CET )
SMART SOCKET HUB HWG004
1.1 Product Overview ****
1.2 Button Introduction
Control Button
- Hold the button for 5 sec to start Wi-Fi connection mode.
- Short press the button once to switch to AP connection mode, when the device is already in the connecting mode.
Light on the Button
- Wifi Connection Mode: Quickly blink.
- AP Connection Mode: Slowly blink.
1.3 Specification
Range Between WiFi Hub and Router: 160 ft in the open area without
interference
Temperature Operating Range: 3°C – 40°C (37°F-104°F )
WiFi Frequency Band: 2.4GHz Only
Input: 100-240V ~ 50Hz 16A
WORK ON APP
2.1 Download APP
2.1.1 Download
- HOMGAR APP downloads:
or scan the QR code to download:
|
---|---
https://itunes.apple.com/cn/app/id1527535459| https://a.app.qq.com/o/simple.jsp?pkgname=com.baldr.homgar - Create an account and log in: Follow the instructions to sign up for your account or log in with your existing account and start matching devices!
2.1.2 Before Connection
- To assure your smart socket hub to connect to Wi-Fi, it will need to meet the following requirements:
- Please make sure your mobile device is connecting with 2.4GHz Wi-Fi before using HOMGAR app. The hub has to keep staying under 2.4GHz Wi-Fi to work normally.
- When to start and keep Wi-Fi connection, please keep the power on to make sure the hub works normally.
- iOS Requirements: Mobile device with iOS 11.0 (or higher) with cellular or Wi-Fi service.
- Android Requirements: Mobile device with Android OS 6.0 (or higher) with cellular or Wi-Fi service.
- Please do not use public Wi-Fi networks.
- The hub and your mobile device are better to be within 10 feet (3m) during pairing.
- If you need to change the working Wi-Fi network, press and hold the button on the hub to reset your hub and reconnect.
2.2 Connection
2.2.1 Smart WiFi Connection
Plug on the socket hub near the router and follow the steps below to connect:
- After register account and get into the APP page, find “+” button on the top right corner of the APP’s Home Page.
- Select “Socket Hub”, then enter the Wi-Fi information and go next.
Tips:
Please select 2.4Ghz WiFi
If your router is a dual-band router, and you cannot identify the 2.4Ghz or
5Ghz WiFi, please tap the blue words ”Common router setting method” to name
the 2.4Ghz WiFi differently,then you can select it individually.
- Follow the guide on the APP to press and hold the button on the socket hub for about 5 seconds until it quickly blinks.
- Select the check box and go “Next” to start searching devices.
- When device found, please click “+” to add the device and edit the device name as your like.
- Congratulations! Now you successfully add the device to your APP.
Tips:
If you can’t connect to the hub through the smart WiFi connection mode, please
try the next AP connection mode or contact the customer support team.
Email: [email protected]
WhatsApp: +1 626-780-5952
2.2.2 AP Connection
Plug on the socket hub near the router and follow the steps below to connect:
- After register account and get into the APP page, find “+” button on the top right corner of the APP’s Home Page.
- Select “Socket Hub”, then enter the Wi-Fi information and go next.
- Click Switch Mode in the upper right corner to switch to AP Connection.
Follow the guide on the APP to press and hold the button on the hub for about
5 seconds until it quickly blinks.
And then short press the button again. 
When the Hub LED flashes slowly, tick the checkbox on the APP, click “Next”, then follow the wizard and click “Go Connecting” to connect your phone to the hotspot (HomGar_xxxx).
Note:
If the mobile device pops up that there is no signal and needs to switch WiFi,
please do not switch, please keep the selected hotspot (HomGar_xxxx) to
connect.
- Back to the app and click “Next” to continue adding devices automatically.
- Congratulations! Now you successfully add the device to your APP.
2.3 APP Overview
2.3.1 APP Home Page
Home Management: Set home name, location and other information to manage
your home environment monitoring system more intelligent and accurate.
All Devices : All added devices will be displayed here.
Room Management: Related devices list of each room will be displayed
here.
Weather Data: After setting the location of the home, the corresponding
weather data will be displayed.
Add Devices: Add the Smart+ series devices to start setup your smart home
system.
Home: The APP home page. 
2.3.2 Plan Page
- List all of your irrigation plans that set on water timers. You can manually turn on or off the plan by the button on the right.
There is also a manual Rain Delay button in each plan. It is available to check and edit the plans on the specific device plan page.
2.3.3 Event
Review all the events that have occurred. Learn more about how your smart
system works.
2.3.4 Me and Basic Settings
Manage your account, home, basic settings, and other options. You can also
find unit format and notification button in these settings.
Notes: After the hub and sub-devices are connected, the selection of the sub-
devices will be displayed on both the APP home page and the hub’s device page.
You can click the device icons in the “All Devices” list to enter the device
page, or find them in the “Sub-devices” list on the hub’s device page.
2.3.5 Device Page
- Device Setting
- Socket Status
- Sub-device Management
- Timer Setting
- Manual Switch
2.3.6 Device Settings
In the device settings, there are any basic information of the socket hub and
some default settings.
Power On State: The socket default status when just plug on.
Timing Settings: Auto and manual timing calibration.
2.3.7 Timer Setting
Add a schedule to turn ON/OFF the smart socket with conditions like start
time, repeat day, and action.
You can also use the button on the right of each plan to quick control it.
2.3.8 Manual Switch
Manual switch for turn ON/OFF the smart socket.
If you need more detail information about the operation, please scan the QR
code or search the link to access the video to check the device quickly and
easily.
Setup Video: http://bit.ly/3kUaX9F
BASIC SUB-DEVICES
3.1 How to Connect
There are two ways you can connect the sub-devices: “Add Device” button on the
top right corner of the APP home page “Sub-device” management in the hub’s
device page
3.2 HTV113FRF Smart 1-Zone Water Timer
- Find “1-ZONE Water Timer” or the icon to add HTV113FRF Smart 1-Zone Water Timer when adding sub-devices.
- Inset the batteries, and then the indicator will quickly blink in red. At the same time, select “NEXT” on the APP and start searching devices.
- Keep the timer and the hub close to each other, and they will connect automatically.
- Besides that, you can also hold the button to reset and connect again.
- After successfully connecting, the next watering plan time for each valve will display in the middle of the hub’s screen.
- You can also hold the ZONE button on the hub to manually turn on the valve for 10 mins.
Tips:
Please scan the QR code or search the link to access the video to check the
device quickly and easily.
Setup Video: http://bit.ly/3jgJQVA
3.3 HTV213FRF Smart 2-Zone Water Timer
- Find “2-ZONE Water Timer” or the icon to add HTV213FRF Smart 2-Zone Water Timer when adding sub-devices.
- Inset the batteries, and then the indicator will quickly blink in red. At the same time, select “NEXT” on the APP and start searching devices
- Keep the timer and the hub close to each other, and they will connect automatically.
- Besides that, you can also hold the button to reset and connect again.
- After successfully connecting, the next watering plan time for each valve will display in the middle of the hub’s screen.
- You can also hold the ZONE button on the hub to manually turn on the valve for 10 mins.
Tips:
Please scan the QR code or search the link to access the video to check the
device quickly and easily.
Setup Video: http://bit.ly/3jlUEBV
3.4 HCS014ARF Outdoor Thermo-Hygrometer Sensor
-
Find “Air Humidity Sensor”or the icon to add HCS014ARF Outdoor Thermo-Hygrometer Sensor when adding sub-devices.
-
Select “Next” and start searching devices. At the same time, insert the batteries, and then the red indicator will quickly blink once.
Please make sure the APP is already in searching before power on the sensor. -
Keep the timer and the hub close to each other, and they will connect automatically.
-
After successfully connecting, the detected data will display in right side of the hub’s screen under “SENSOR”.
Tips:
Please scan the QR code or search the link to access the video to check the
device quickly and easily.
Setup Video: https://www.youtube.com/watch?v=fRiQhyCqOwg
https://www.youtube.com/watch?v=fRiQhyCqOwg
3.5 HCS021FRF Soil Moisture Sensor
-
Find＂Soil Moisture Sensor＂or the icon to add the sensor.
-
Inset the batteries, and then the indicator will quickly blink in red.
At the same time, select＂NEXT＂on the APP and start searching devices. -
Keep the sensor and the hub close to each other to connect automatically.
-
Besides that, you can also hold the button to reset and reconnect if you fail to connect for the first time.
-
After successfully connecting, the real-time surface temperature, soil moisture, and light intensity will display on the device home page.
Tips:
Please scan the QR code or search the link to access the video to check the
device quickly and easily.
Setup Video: Setup Video: http://bit.ly/3jlwZle
3.6 HCS008FRF Water Flow Meter
- Find＂Flow Meter＂or the icon to add the sensor.
- Insert the batteries and the flow meter will get into the pairing mode automatically. At the same time, select＂NEXT＂on the APP and start searching devices.
- Keep the sensor and the hub close to each other to connect automatically.
- Besides that, you can also re-insert the batteries to reset and reconnect if you fail to connect for the first time.
- After successfully connecting, the real-time water flow rate and other information will show on the device home page.
Tips:
Please scan the QR code or search the link to access the video to check the
device quickly and easily.
Setup Video: Setup Video: http://bit.ly/3jlwZle
TROUBLESHOOTING
| Problems | Solution |
|---|---|
| Hub disconnection or offline | 1. Please check if the router works normally. |
2. If there is a power shot down and then recovery, and the router is back to
work again, please reconnect the socket hub following the connection part of
this manual.
3. Please check if the Wi-Fi signal is unstable.
4. If the distance between the hub and the router is too far, please move the
hub closer to make the connection more stable.
Timer or other sub-devices disconnect| 1. Please check the Wi-Fi signal
stable.
2. If there are any strong signal sources in between hub and devices, please
move the devices to another place to avoid interference.
The button or the socket doesn’t work| Please contact our customer service for
more support and suggestions.
If you need more help about the product or anything about us, please contact
us by 1-833-381-5659 (US Hotline) , +44
800-808-5337 (EU Hotline) or by
[email protected]
NOTICE
- Please make sure to use 2.4GHZ band WIFI to connect to this product.
- Do not block the vent, insert fingers, or any objects, as this may cause equipment failure or other conditions.
- Do not use the product near gas, heaters, microwave ovens, and other positions that may cause interference.
- Under freezing temperatures, timers should be removed from the faucet and stored indoors to avoid potential freezing damage.
- Please clean the filter regularly and replace it if worn to prolong the timer’s working life.
WARRANTY POLICY
RAINPOINT provides a 3-year limited warranty on this product against manufacturing defects in materials and workmanship.
FCC STATEMENT
(2AWDBHWG004WRF)
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
FCC Warning: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate
this equipment.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Note: The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this equipment. Such
modifications could void the user’s authority to operate the equipment.
EC REP
NAME：VIAJE ELECTRONIC COMPANY LIMITED
ADDRESS：E588, 13 ADELAIDE ROAD, DUBLIN, D02 P950, IRELAND
Email:[email protected]
CUSTOMER SUPPORT
If you find it difficult to set up and want to watch the setting tutorial
video, please subscribe to our channel: Rainpoint on YouTube.
Please scan the QR code to visit the RainPoint channel on YouTube quickly.
https://www.youtube.com/channel/UC1E5mRVq717cXvRwTBLYXtg
If the app and the user manual don’t have what you’re looking for, and you
need some help, please prepare the Model NO. and LOT
NO. of your device and contact us before returning the Rainpoint to the store.
LOT NO.: XXXXX (on the back of the device)
US Free Hotline(English): +1
833-381-5659
(MON-FRI 9:30 AM-5:30 PM PST)
EU Free Hotline(English Deutsch): +44
800-808-5337
(MON-FRI 9:00 AM-5:00 PM CET )
Email: [email protected]
WhatsApp: +1 626-780-5952