Apple 256GB iPhone 13 User Guide
- June 15, 2024
- Apple
Table of Contents
Apple 256GB iPhone 13 User Guide
If you see ‘invalid SIM’ or ‘no SIM’ on your iPhone or iPad
If you get an alert that says Invalid SIM or No SIM Card installed, follow these steps.
- Make sure that you have an active plan with your wireless carrier.
- Restart your iPhone or iPad.
- _ Check for a carrier settings update. _Go to Settings > General > About. If an update is available, you’ll see a prompt to select OK or Update.
- If your device has an eSIM, contact your carrier.
- If your device has a physical SIM card, remove your _iPhone SIM card _or iPad SIM card from the SIM card tray and then put the SIM card back. Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly
- If your device has a physical SIM card and you’ve completed the previous step, try using another SIM card. If you don’t have one, go to your carrier’s retail store and ask them to test with another SIM card. You might need to replace your SIM card.
If you still see an alert about your SIM card, contact Apple support.
Learn what to do if you see a SIM not supported alert.
Documents / Resources
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Apple 256GB iPhone
13
[pdf] User Guide
256GB iPhone 13, 256GB, iPhone 13, 13
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References
- getsupport.apple.com/?caller=kbase
- Manually update your carrier settings on your iPhone or iPad - Apple Support
- Remove or switch the SIM card in your iPhone - Apple Support
- If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support
- Restart your iPhone - Apple Support
- Restart your iPad - Apple Support
- Remove or switch the SIM card in your iPad - Apple Support
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