Three Bill Pay Application User Guide

Three Bill Pay Application

Product Information

Specifications

• Product Name: Three Bill Pay
• Price Plans
  • 3 Bill Pay 200 5G
  • 3 Bill Pay 400 5G
  • 3 Bill Pay Unlimited 5G
  • 3 Bill Unlimited 5G SIMO 30Day
  • 3 Bill Unlimited 5G SIMO 12M
  • 3 Bill Pay 200 5G 12M
  • 3 Bill Pay 400 5G 12M
  • 3 Bill Pay Unlimited 5G 12M
  • 3 SIM Only Bundle 5G

Product Usage Instructions

Step 1: Choosing a Price Plan
To use the Three Bill Pay service, you need to choose a price plan that suits your needs. Refer to the Price Plans section below for more information on each available plan.

Step 2: Activating the Service
To activate the Three Bill Pay service, follow these steps

1. Text “EVERYTHING” to 50202 from your mobile device.
2. You will receive your price plan information and activation instructions.

Step 3: Using the Service
Once the service is activated, you can start using the Three Bill Pay service for data, calls, texts, and more. The service offers flexible options and great offers on the latest phones.

Price Plans
This Three Bill Pay Price Guide contains the following price plans

• 3 Bill Pay 200 5G
• 3 Bill Pay 400 5G
• 3 Bill Pay Unlimited 5G
• 3 Bill Unlimited 5G SIMO 30Day
• 3 Bill Unlimited 5G SIMO 12M
• 3 Bill Pay 200 5G 12M
• 3 Bill Pay 400 5G 12M
• 3 Bill Pay Unlimited 5G 12M
• 3 SIM Only Bundle 5G

FAQ (Frequently Asked Questions)

• Q: How do I activate the Three Bill Pay service?
  A: To activate the service, text “EVERYTHING” to 50202 from your mobile device.

• Q: What is the fair usage policy for Three to Three calls?
  A: Three to Three calls have a fair usage policy cap of 3,000 minutes per month for calls to other Three customers in the Republic of Ireland only.

• Q: What are Minutes/Texts units?
  A: Minutes/Texts units can be used for voice calls or text messages, where each unit equals 1 voice minute or 1 text message. Unlimited Minutes/Texts units are subject to a fair usage policy of 10,000 units per month.

• Q: What does the price include?
  A: All prices include VAT. Additionally, the All You Can Eat Data plan is for use in the Republic of Ireland only.

Bill Pay Price Guide – Introduction

Introduction
Welcome to the Three Bill Pay price guide. In here, you’ll find all you need to know about your Bill Pay plan. Explore data, calls, texts, and more. Plus, you can always get your price plan infor-mation by free texting ‘EVERYTHING’ to 50202 anytime.

Price Plans
This Three Bill Pay Price Guide contains the following price plans. The rates stated in this Price Guide apply to the listed price plans below and may differ for price plans not listed below.

• 3 Bill Pay 200 5G
• 3 Bill Pay 400 5G
• 3 Bill Pay Unlimited 5G
• 3 Bill Unlimited 5G SIMO 30Day
• 3 Bill Unlimited 5G SIMO 12M
• 3 Bill Pay 200 5G 12M
• 3 Bill Pay 400 5G 12M
• 3 Bill Pay Unlimited 5G 12M
• 3 SIM Only Bundle 5G

Three Bill Pay
Stay connected to family and friends with our Bill Pay plans. They’re as flexible as you need them to be, feature great offers on the latest phones, and include All You Can Eat Data.

All You Can Eat Data for use in Republic of Ireland only. All prices include VAT

• Where the first bill of the Minimum Term falls in March, the MRC from April Y1 bill untill March Y2 bill will not change but
  will increase the following year by CPI +3%

• Three to Three calls have a fair usage policy cap of 3,000 minutes per month for use on the Three network for calls to other Three customers in the Republic of Ireland only

• Minutes/Texts units can be used for voice calls or text messages where each unit equals 1 voice minute or 1 text message (“Units”).

• vUnlimited Minutes/ Texts units are subject to fair usage of 10,000 Units per month. These minutes and texts are available for calls and texts to Republic of Ireland and EU networks (in

• Republic of Ireland and when roaming in the EU) as follows;

• Minutes/ Texts units allowance applies to

  • Voice calls made to landlines and mobiles within the Republic of Ireland, including Three to Three minutes. Where the plan includes a separate allowance for Three to Three calls, these will be used first.
  • Calls made to Irish nongeopgraphic numbers (0818)
  • Calls made while roaming in EU to other EU numbers and back to Ireland
  • Texts sent to Irish mobile numbers and any Irish landline numbers while in the Republic of Ireland
  • Texts sent while roaming in EU to other EU numbers and back to Republic of Ireland

Minutes/Texts units allowance doesn’t include

• Calls to voicemail
• Roaming calls (other than above)
• International calls (Some plans have International Units)
• Calls to premium rate numbers, non-geographic numbers in other countries, directory inquiries and all other call types
• Texts to premium rate numbers, directory inquiries numbers
• MMS (Multimedia messages)
• International texts (Some plans have International Units)
• Texts sent while roaming outside of EU
• Any other texts
  • † International Minutes/Texts units for selected Bill Pay plans
  • can be used for voice calls or text messages to landlines, mobiles, non-geographic numbers, premium numbers
  • and other numbers using an international prefix (e.g. UK 0044) where each unit equals
  • 1 voice minute or 1 text message from Republic of Ireland to international numbers in the following destinations:
  • UK, EU, Andorra, Australia, Brazil, Canada, China, Egypt, Hong Kong, India, Israel, Japan, Mexico, Morocco, New Zealand, Pakistan, Philippines, Russia, Saudi Arabia, Singapore,
  • South Africa, Switzerland, Thailand, Turkey,

United Arab Emirates, USA, Vietnam Per minute billing applies to all international calls unless otherwise stated.

Unlimited International Units are subject to fair usage policy of 3,000 International Units per month.

International Minutes/Texts units allowance does NOT include

MMS (Multimedia messages)

• Any call types other than those outlined above.
• EU includes: Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Hungary,
• Iceland, Italy, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Matinique, Mayotte, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Saint Pierre and Miquelon,
• Slovakia, Slovenia, Spain, St. Barth, Saint Maarten, St Martin, Sweden, UK‡
• UK‡ includes Gibraltar, the Channel Islands and the Isle of Man
• All chargeable calls to Irish and EU landlines & mobiles from ROI or while roaming in the EU are subject to a call set up fee of 9c. Rates shown are billed per minute. Rates applicable for plan out of allowance charges.5G access subject to you having a 5G device being in a 5G coverage area. For full terms, see https://www.three.ie/legal/terms/

• All You Can Eat Data for use in Republic of Ireland only. All prices include VAT.

• Where the first bill of the Minimum Term falls in March, the MRC from April Y1 bill untill March Y2 bill will not change but will increase the following yearby CPI +3%

• Three to Three calls have a fair usage policy cap of 3,000 minutes per month for use on the Three network for calls to other Three customers in the Republic of Ireland only
  ˄Minutes/Texts units can be used for voice calls or text messages where each unit equals 1 voice minute or 1 text message (“Units”). ****Unlimited Minutes/ Texts units are subject to fair usage of 10,000 Units per month. These minutes and texts are available for calls and texts to Republic of Ireland and EU networks (in Republic of Ireland and when roaming in the EU) as follows;

  • Voice calls made to landlines and mobiles within the Republic of Ireland including Three to Three minutes. Where the plan includes a seperate allowance for Three to Three calls, these will be used first
  • Calls made to Irish non-geographic numbers (0818 )
  • Calls made while roaming in EU to other EU numbers and back to Republic of Ireland
  • Texts sent to Irish mobile numbers and any Irish landline numbers while in the Republic of Ireland
  • Texts sent while roaming in EU to other EU numbers and back to Republic of Ireland

Minutes/T- Calls to voicemailexts units allowance doesn’t include:

• Roaming calls (other than above)
• International calls (Some plans have international Units)
• Texts to premium rate numbers, directory inquiries numbers
• Calls to premium rate numbers, non-geographic numbers in other countries, directory inquiries and all other call types
• MMS (Multimedia messages)
• International texts (Some plans have International Units)
• Texts sent while roaming outside of EU
• Any other texts
  • † International Minutes/Texts units for selected Bill Pay plans can be used for voice calls or text messages to landlines, mobiles, non-geographic numbers, premium numbers
    and other numbers using an international prefix (e.g. UK 0044) where each unit equals

1 voice minute or 1 text message from Republic of Ireland to international numbers in the following destinations
UK, EU, Andorra, Australia, Brazil, Canada, China, Egypt, Hong Kong, India, Israel, Japan, Mexico, Morocco, New Zealand, Pakistan, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Switzerland, Thailand, Turkey,

• United Arab Emirates, USA, Vietnam Per minute billing applies to all international calls unless otherwise stated.
• Unlimited International Units are subject to fair usage policy of 3,000 International Units per month.
• International Minutes/Texts units allowance does NOT include: MMS (Multimedia messages)
• Any call types other than those outlined above.
• EU includes: Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Hungary, Iceland, Italy, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Matinique, Mayotte, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Saint Pierre and Miquelon, Slovakia, Slovenia, Spain, St. Barth, Saint Maarten, St Martin, Sweden, UK‡
• UK‡ includes Gibraltar, the Channel Islands and the Isle of Man
• All chargeable calls to Irish and EU landlines & mobiles from ROI or while roaming in the EU are subject to a call set up fee of 9c. Rates shown are billed per minute. Rates applicable for plan out of allowance charges.5G access subject to you having a 5G device being in a 5G coverage area. For full terms, see https://www.three.ie/legal/terms/

Roaming rates

• Roaming within the UK & EU are included in our plans.
• Roaming add-ons are available for all countries listed that may offer better value. See page 8. Out of allowance rates are detailed here.

• UK: United Kingdom, Channel Islands, Gibraltar, Isle of Man. EU: Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark,
• Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Hungary, Iceland, Italy,
• Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Marti-nique, Mayotte, Netherlands, Norway,
• Poland, Portugal, Reunion, Romania, Saint Pierre and Miquelon, Slovakia, Slovenia, Spain, StBarth, Saint Maarten, St Martin, Sweden, Vatican City.
• A 9c connection fee applied in UK, EU and Andorra when calling back to Ireland or the local zone.
• Per minute billing applies to all international and roaming calls unless other- wise stated.
• Ireland means Republic of Ireland
• The Bill pay price guide

Three.ie

The Bill pay price guide.
Roaming rates contd.

1. Roam1: Albania, Armenia, Azerbaijan, Bangladesh, Belarus, Bosnia & Herzegovina, Indonesia, Jordan, Leba-non, Macedonia, Malaysia, Moldova, Montenegro, Oman, Serbia, Sri Lanka, Ukraine.

2. Roam2: Angola, Bahrain, Botswana, Cambodia, Côte d’Ivoire, Cuba, Faroe Islands, Gambia, Ghana, Grena-da, Kazakhstan, Kenya, Korea (Republic of), Libya, Macau, Madagascar, Mauritius, Mozambique, Namibia, Nepal, Netherlands Antilles, Nicaragua, Nigeria, Paraguay, Qatar, Taiwan, Tunisia, Vanuatu, Zambia.

3. Roam3: Anguilla, Antigua and Barbuda, Bermuda, Argentina, Aruba, Bahamas, Barbados, Bolivia, British Virgin Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, French Polynesia, Guatemala, Haiti, Honduras, Jamaica, Panama, Peru, Puerto Rico, Saint Vincent and the Grenadines, Saint Kitts and Nevis, Saint Lucia and Samoa, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela.

4. Roam4: Afghanistan, Algeria, Papua New Guinea.

5. Roam5: Belize, Brunei Darussalam, Guam, Iran, Iraq, Senegal, South Sudan, Sudan.
   The Bill pay price guide

6. Roam6: Cameroon, Equatorial Guinea, Georgia, Kosovo, Syria.

7. Roam7: Benin, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Congo, Djibouti, Eritrea, Eswatini, Ethiopia, Gabon, Greenland, Guinea, Guinea-Bissau, Guyana, Kuwait, Liberia, Malawi, Mauritania, Monaco, Niger, Palau, Republic of Congo, Rwanda, San Marino, Sierra Leone, Somalia, Tanzania, Uganda, Yemen, Zimbabwe.

8. Roam8: Antarctica, Ascension, Bhutan, Cayman Islands, Comoros, Cook Islands, Diego, East Timor, Falkland Islands, Fiji, Kyrgyz Republic, Kiribati, Laos, Lesotho, Maldives, Mali, Marshall Islands, Micronesia, Mongolia, Montserrat, Myanmar, Nauru, New Caledonia, Niue, Northern Mariana Islands, Norfolk Island, Palestine, Saint Helena, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Tajikistan, Togo, Tokelau, Tonga, Turkmenistan, Tuvalu, Wallis and Futuna Islands, United States Virgin Islands, Uzbekistan.

Satellite: INMARSAT, IRIDIUM, Aeromobile, Onair, Maritime Communications Partners. Per minute billing applies to all international and roaming calls unless otherwise stated.

Standard International rates

• Per minute billing applies to all international and roaming calls unless otherwise stated.
• International allowances are included in some of our Bill Pay plans.
• International add-ons are available for all countries listed that may offer better value. See page 9.
• Out of allowance rates are detailed here.

• UK: United Kingdom, Channel Islands, Gibraltar, Isle of Man.
• EU: Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Hungary, Iceland,
• Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Saint Pierre and Miquelon, Slovakia,
• Slovenia, Spain, St. Barth, Saint Maarten, St Martin, Sweden, Vatican City

1. Band 1 : Albania, Bangladesh, Macedonia, Moldova, Taiwan, Ukraine.

2. Band 2 : Algeria, Argentina, Armenia, Azerbaijan, Bahrain, Belarus, Georgia, Indonesia, Iran, Iraq, Korea (Republic of), Kuwait, Leba- non, Malaysia, Nigeria, Palestine, Sri Lanka, Zimbabwe.

3. Band 3 : Anguilla, Antigua & Barbuda, Bahamas, Barbados, Bermuda,
   Bosnia & Herzegovina, Cayman Islands, Dominican Republic, Faroe Islands, Grenada, Jamaica, Kazakhstan, Kyrgyz Republic, Libya, Monaco, Montenegro, Montserrat, Puerto Rico, Saint Kitts & Nevis, Saint Lucia, San Marino, Serbia, Tajikistan, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, US Virgin Islands.

4. Band 4 : Abkhazia, Afghanistan, Aruba, Belize, Bhutan, Bolivia, British Virgin Islands, Cambodia, Chile, Colombia, Costa Rica, Cuba, Dutch Antilles, East Timor, Ecuador, El Salvador, Falkland Islands, French Polynesia, Greenland, Guatemala, Guyana, Haiti, Honduras, Jordan, Korea (Democratic People’s Republic of), Laos, Lie, Macau, Maldives, Mongolia, Myanmar, Nepal, Netherlands Antilles, Nicaragua, Oman, Panama, Paraguay, Peru, Qatar, Saint Vincent and the Grenadines, Syria, Uruguay, Uzbekistan, Vanuatu,
   Venezuela, Yemen.

5. Band 5 : Angola, Ascension, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Côte d’Ivoire, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Rwanda, Saint Helena, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, SURINAME, Swaziland, Tanzania, Uganda, Zambia.

6. Band 6 : American Samoa, Antarctica, Brunei Darussalam, Cook Islands, Diego, Fiji, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Northern Mariana Islands, Norfolk Island, Palau, Papua New Guinea, Samoa, Solomon Islands, Tokelau, Togo, Tonga, Tuvalu, Wallis and Futuna.
   Satellite: INMARSAT, IRIDIUM, Aeromobile, Maritime Communications Partners.

Bill Pay

Roaming Add-ons

• More minutes, more texts and more data. Tailor your plan now with our add-ons.
• Add-ons are either recurring or non-recurring. Some add-ons are not available on certain plans. Recurring add-ons are reapplied at the start of your bill cycles.
• Fair usage policy of 10,000 minutes, 3,000 texts applies.
• Andorra, Australia, Brazil, China, Egypt, Hong Kong, India, Israel, Japan, Mexico, Morocco, New Zealand, Pakistan, Philippines, Russia, Saudi Arabia, Singapore, South Africa,
• Switzerland, Thailand, Turkey, United Arab Emirates, Vietnam.
• ‘5G access subject to you having a 5G ready device and being in a 5G coverage area

• Add-ons are either recurring or non-recurring. Some add-ons are not available on certain plans. Recurring add-ons are reapplied at the start of your bill cycles.
• Fair usage policy of 10,000 minutes, 3,000 texts applies. ** Calls to following countries: Andorra, Australia, Brazil, Canada, China, Egypt, Hong Kong, India, Israel, Japan, Mex-ico,
• Morocco, New Zealand, Pakistan, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Switzerland, Thailand, Turkey, United Arab Emirates, USA, Vietnam.
• ^ EU roaming includes minutes/texts made from another EU country. It includes minutes/texts: (1) back to Republic of Ireland from a visited EU country, (2) to numbers in the EU country you are visiting and, (3) to other EU countries from a visited EU country. It DOES NOT INCLUDE minutes / texts made from Republic of Ireland to another EU country / Rest of World.
• Austria, Belgium, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,French Guiana, Germany, Greece, Guadeloupe, Hungary, Iceland, Italy, Lat-via, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Saint Pierre and Miquelon, Slovakia, Slovenia, Spain, St. Barth, Saint Maarten, St Martin, Sweden, UK^, Vatican City UK^ includes Giblartar, the Channel Islands and the Isle of Man.

Special calls.

• Certain kinds of calls within Ireland fall outside the main price levels. Charges for these calls are shown in the following tables.
• Please call Customer Services for details of specific numbers.

Calls, Data and Fax to other phone numbers (per minute unless otherwise stated)

All prices include VAT. Calls charges per minute unless otherwise stated. For terms and conditions, see footnotes.

Directory services.

Value Added SMS shortcodes

Other services.
What we charge you for a whole range of other activities – from late payment to reconnection

Charges for other services

Monthly Charge increase

• Subject to annual price increase of CPI +3% in April each year.
• The CPI rate will be based on Central Statistics Office (CSO) published annual CPI rate reflecting the index movement over the prior 12 months, published in January of each year.
• Minimum increase 3%.
• + where the first bill of the Minimum Term falls in March, the monthly charge from April Y1 bill until March Y2 bill will increase the following year by CPI +3%

Example (CPI % for illustration purposes only)

• Y1 CPI = 7% therefore increase = 10%
• Y2 CPI = 8% therefore increase = 11%

Three Customer Services

• Three Ireland (Hutchison) Limited
• 28/29 Sir John Rogerson’s Quay,
• Dublin 2.

Three.ie

• ©Three Ireland (Hutchison) Limited. A CK Hutchison company.

• Published by Three Ireland (Hutchison) Limited trading as ‘Three’. All rights in this publication are reserved and no part may be reproduced without the prior written permission of the publisher. ‘Three’ and its related images, logos and names used in this publication are trademarks of the CK Hutchison group of companies. The contents of this publication are believed to be correct at the time of going to press, but any information, products or services mentioned may be modi-fied, supplemented or withdrawn

• The provision of any products and services by Three Ireland (Hutchison) Limited is subject to Three’s customer terms
  (available at Three.ie). The customer terms will take precedence if there is any discrepancy with this publication.

• December 2023

References

• Best Deals on 5G Phones and Home Broadband | Three
• Best Deals on 5G Phones and Home Broadband | Three
• Terms

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