DELL OptiPlex 3000 4GB 1TB HDD Intel Graphics Intel Core i5 Tower PC Owner’s Manual

June 15, 2024
Dell

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OptiPlex 3000 4GB 1TB HDD Intel Graphics Intel Core i5 Tower PC

OptiPlex 3000 Tower
Setup and Specifications

Regulatory Model: D32M
Regulatory Type: D32M002
April 2022
Rev. A00

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Set up your computer

Steps

  1. Connect the keyboard and mouse.DELL OptiPlex 3000 4GB 1TB HDD Intel Graphics Intel Core i5 Tower PC - Steps 1

  2. Connect to your network using a cable.DELL OptiPlex 3000 4GB 1TB HDD Intel Graphics Intel Core i5 Tower PC - Steps 2 NOTE: Alternatively, you can connect to a wireless network.

  3. Connect the display.DELL OptiPlex 3000 4GB 1TB HDD Intel Graphics Intel Core i5 Tower PC - Steps 3 NOTE: If you ordered your computer with a discrete graphics card, the HDMI and the display ports on the back panel of your computer are covered. Connect the display to the port on the discrete graphics card.

  4. Connect the power cable.DELL OptiPlex 3000 4GB 1TB HDD Intel Graphics Intel Core i5 Tower PC - Steps 4

  5. Press the power button.DELL OptiPlex 3000 4GB 1TB HDD Intel Graphics Intel Core i5 Tower PC - Steps 5

  6. Finish Windows setup.
    Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
    ● Connect to a network for Windows updates.
    NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
    ● If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an offline account.
    ● On the Support and Protection screen, enter your contact details.

  7. Locate and use Dell apps from the Windows Start menu—Recommended

Resources|

Description

---|---
| My Dell
Centralized location for key Dell applications, help articles, and other important information about your computer. It also notifies you about the warranty status, recommended accessories, and software updates if available.
| SupportAssist
SupportAssist proactively and predictively identifies hardware and software issues on your computer and automates the engagement process with Dell Technical support. It addresses performance and stabilization issues, prevents security threats, monitors, and detects hardware failures. For more information, see S u p p o r t A s s i s t f o r H o m e P C s U s e r s G u i d e at www.dell.com/serviceabilitytools. Click SupportAssist and then, click SupportAssist for Home PCs.
NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty
| Dell Update
Updates your computer with critical fixes and latest device drivers as they become available. For more information on using Dell Update, search in the Knowledge Base Resource at www.dell.com/support.
| Dell Digital Delivery
Download software applications, which are purchased but not preinstalled on your computer. For
more information on using Dell Digital Delivery, search in the Knowledge Base Resource at www.dell.com/support.

Views of OptiPlex 3000 Tower

FrontDELL OptiPlex 3000 4GB 1TB HDD Intel Graphics Intel Core i5 Tower
PC - Steps 6

  1. Optical disk-drive (optional)
  2. Power button with diagnostic LED
  3. Hard-disk drive activity light
  4. Universal audio jack
  5. Two USB 2.0 ports
  6. Two USB 3.2 Gen 1 ports

BackDELL OptiPlex 3000 4GB 1TB HDD Intel Graphics Intel Core i5 Tower
PC - Steps 7

  1. HDMI 1.4b port

  2. DisplayPort 1.4 port

  3. Two USB 3.2 Gen 1 ports

  4. Two USB 2.0 ports with Smart Power On

  5. Three expansion card slots
    NOTE: Supports only Slot 1, Slot 2, Slot 3

  6. Power cord connector port

  7. Power supply diagnostic light

  8. Kensington security-cable slot

  9. RJ45 Ethernet port

  10. Service tag label

  11. Padlock ring

  12. One video port (HDMI 2.0b/DisplayPort 1.4/VGA) (optional)

  13. Serial/PS2 port (optional)

Specifications of OptiPlex 3000 Tower

Dimensions and weight
The following table lists the height, width, depth, and weight of your OptiPlex 3000 Tower.
Table 2. Dimensions and weight

Description|

Values

---|---
Height| 324.30 mm (12.77 in.)
Width| 154.00 mm (6.06 in.)
Depth| 292.20 mm (11.50 in.)
Weight
NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability.| ●      Minimum – 5.17 kg (11.41 lb)
●      Maximum – 6.61 kg (14.59 lb)

Processors
The following table lists the details of the processors supported by your OptiPlex 3000 Tower.
NOTE: Global Standard Products (GSP) are a subset of Dell’s relationship products that are managed for availability and synchronized transitions on a worldwide basis. They ensure the same platform is available for purchase globally. This allows customers to reduce the number of configurations managed on a worldwide basis, thereby reducing their costs. They also enable companies to implement global IT standards by locking in specific product configurations worldwide.
Device Guard (DG) and Credential Guard (CG) are the new security features that are only available on Windows today.
Device Guard is a combination of enterprise-related hardware and software security features that, when configured together, will lock a device down so that it can only run trusted applications. If it is not a trusted application, it cannot run.
Credential Guard uses virtualization-based security to isolate secrets (credentials) so that only privileged system software can access them. Unauthorized access to these secrets can lead to credential theft attacks. Credential Guard prevents these attacks by protecting NTLM password hashes and Kerberos Ticket Granting Tickets.
NOTE: Processor numbers are not a measure of performance. Processor availability is subject to change and may vary by region/country.
Table 3. Processors

Processors| Wattage| Core count| Thre ad cou nt| Speed| Cache| Integrated graphics| GSP|

DG/CG Ready

---|---|---|---|---|---|---|---|---
Intel Celeron Gold G6900| 46 W| 2| 4| 3.40 GHz| 4 MB| Intel UHD Graphics 710| No| Yes
Intel Pentium Gold G7400| 46 W| 2| 4| 3.70 GHz| 6 MB| Intel UHD Graphics 710| No| Yes
12th Generation
Intel Core i3-12100| 60 W| 4| 8| 3.30 GHz to
4.30 GHz| 12 MB| Intel UHD Graphics 730| No| Yes
12th Generation Intel Core i3-12300| 60 W| 4| 8| 3.50 GHz to
4.40 GHz| 12 MB| Intel UHD Graphics 730| Yes| Yes
12th Generation Intel Core i5-12400| 65 W| 6| 12| 2.50 GHz to
4.40 GHz| 18 MB| Intel UHD Graphics 730| Yes| Yes
12th Generation Intel Core i5-12500| 65 W| 6| 12| 3.00 GHz to
4.60 GHz| 18 MB| Intel UHD Graphics 770| Yes| Yes
12th Generation Intel Core i5-12600| 65 W| 6| 12| 3.30 GHz to
4.40 GHz| 18 MB| Intel UHD Graphics 770| Yes| Yes

Chipset

The following table lists the details of the chipset supported by your OptiPlex 3000 Tower.
Table 4. Chipset

Description Values
Chipset Intel B660
Processor ●  Intel Celeron Gold G6900

●  Intel Pentium Gold G7400
● 12th  Generation Intel Core i3/i5
DRAM bus width| 64-bit
Flash EPROM| 32 MB
PCIe bus| Up to Gen4

Operating system

Your OptiPlex 3000 Tower supports the following operating systems:

  • Windows 11 Home, 64-bit
  • Windows 11 Pro, 64-bit
  • Windows 11 Downgrade (Windows 10 image)
  • Windows 11 Pro National Education, 64-bit
  • Windows 11 CMIT Government Edition, 64-bit (China only)
  • Kylin Linux Desktop version 10.1 (China only)
  • Ubuntu Linux 20.04 LTS, 64-bit

Memory

The following table lists the memory specifications of your OptiPlex 3000 Tower.
Table 5. Memory specifications

Description

|

Values

---|---
Memory slots| Two-DIMM slots
Memory type| DDR4
Memory speed| 3200 MHz
Maximum memory configuration| 64 GB
Minimum memory configuration| 4 GB
Memory size per slot| 4 GB, 8 GB, 16 GB, and 32 GB
Memory configurations supported| ●  4 GB, 1 x 4 GB, DDR4, 3200 MHz, single- channel
● 8 GB, 1 x 8 GB, DDR4, 3200 MHz, single-channel
● 8 GB, 2 x 4 GB, DDR4, 3200 MHz, dual-channel
● 16 GB, 1 x 16 GB, DDR4, 3200 MHz, single-channel
● 16 GB, 2 x 8 GB, DDR4, 3200 MHz, dual-channel
● 32 GB, 1 x 32 GB, DDR4, 3200 MHz, single-channel
● 32 GB, 2 x 16 GB, DDR4, 3200 MHz, dual-channel
● 64 GB, 2 x 32 GB, DDR4, 3200 MHz, dual-channel

Memory matrix

The following table lists the memory configurations supported on your OptiPlex 3000 Tower.
Table 6. Memory matrix

Configuration Slot
UDIMM1

UDIMM2

4 GB DDR4| 4 GB| NA
8 GB DDR4| 8 GB| NA
8 GB DDR4| 4 GB| 4 GB
16 GB DDR4| 16 GB| NA
16 GB DDR4| 8 GB| 8 GB
32 GB DDR4| 32 GB| NA
32 GB DDR4| 16 GB| 16 GB
64 GB DDR4| 32 GB| 32 GB

External ports

The following table lists the external ports of your OptiPlex 3000 Tower.
Table 7. External ports

Description

|

Values

---|---
Network port| One RJ45 Ethernet port
USB ports| Front:
● Two USB 2.0 ports
● Two USB 3.2 Gen 1 ports Rear:
● Two USB 2.0 ports with Smart Power On
● Two USB 3.2 Gen 1 ports
Audio port| Universal audio jack
Video port| ● One DisplayPort 1.4 port
● One HDMI 1.4b port
● One optional video port (HDMI 2.0b/DisplayPort 1.4/ VGA)
I/O port| One Serial/PS2 port (optional)
Media-card reader| Not supported
Power-adapter port| NA
Security-cable slot| ● One Kensington security-cable slot
● One padlock ring

Internal slots

The following table lists the internal slots of your OptiPlex 3000 Tower.
Table 8. Internal slots

Description Values
M.2 ● One M.2 2230 slot for WiFi and Bluetooth card

● One M.2 2230/2280 slot for solid-state drive NOTE: To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support.

Ethernet

The following table lists the wired Ethernet Local Area Network (LAN) specifications of your OptiPlex 3000 Tower.
Table 9. Ethernet specifications

Description Values
Model number ● Realtek 8111HSD

● Realtek 8111HD
Transfer rate| 10/100/1000 Mbps

Wireless module

The following table lists the Wireless Local Area Network (WLAN) module specifications of your OptiPlex 3000 Tower.
Table 10. Wireless module specifications

Description| Option one| Option two|

Option three

---|---|---|---
Model number| Intel AX210| Intel 9462| MediaTek MT7921
Transfer rate| 2400 Mbps| 433 Mbps| 1200 Mbps
Frequency bands supported| 2.40 GHz/5 GHz/6 GHz
NOTE: The 6 GHz
frequency is supported on computers installed with Windows 11 operating system only.| 2.40 GHz/5 GHz| 2.40 GHz/5 GHz
Wireless standards| ● WiFi 802.11a/b/g
●  Wi-Fi 4 (WiFi 802.11n)
● Wi-Fi 5 (WiFi 802.11ac)
● Wi-Fi 6E (WiFi 802.11ax)| ● WiFi 802.11a/b/g
● Wi-Fi 4 (WiFi 802.11n)
● Wi-Fi 5 (WiFi 802.11ac)| ● WiFi 802.11a/b/g
● Wi-Fi 4 (WiFi 802.11n)
● Wi-Fi 5 (WiFi 802.11ac)
● Wi-Fi 6 (WiFi 802.11ax)
Encryption| ● 64-bit/128-bit WEP
● AES-CCMP
●TKIP| ● 64-bit/128-bit WEP
● AES-CCMP
● TKIP| ● 64-bit/128-bit WEP
● AES-CCMP
● TKIP
Bluetooth| Bluetooth 5.2| Bluetooth 5.1| Bluetooth 5.2

Audio

The following table lists the audio specifications of your OptiPlex 3000 Tower.
Table 11. Audio specifications

Description|

Values

---|---
Audio controller| Realtek ALC3246-CG
Stereo conversion| 24-bit DAC (Digital-to-Analog) and ADC (Analog-to-Digital)
Internal audio interface| Intel HDA (high-definition audio)
External audio interface| ● One universal audio jack
● One Line-out audio port with re-tasking to Line-in (rear)
Number of speakers| One
Internal-speaker amplifier| Integrated in ALC3246-CG (Class-D 2 W)
External volume controls| Keyboard shortcut controls
Speaker output:|
| Average speaker output| 2 W
| Peak speaker output| 2.5 W
Subwoofer output| Not supported
Microphone| Not supported

Storage

This section lists the storage options on your OptiPlex 3000 Tower.
Table 12. Storage Matr i x

Storage| 1st 2.5- inch hard drive| 2nd 2.5- inch hard drive| Single 3.5-  inch hard drive| Single M.2  socket| Single M.2 via Zoom 2 PCIe card
---|---|---|---|---|---
2.5-inch hard drive| Y| N| N| N|
Dual 2.5-inch hard drive| Y| Y| N| N|
3.5-inch hard drive| N| N| Y| N|
2.5-inch hard drive| 3.5-inch hard drive| Y| N| Y| N|
3.5-inch hard drive| 2.5-inch hard drive| Y| N| Y| N|
M.2 solid-state drive| 3.5-inch hard drive| N| N| Y| Y|
M.2 solid-state drive| 2.5-inch hard drive/solid- state drive| Y| N| N| Y|
M.2 solid-state drive| Dual 2.5-inch hard drive| Y| Y| N| Y|
M.2 solid-state drive| M.2 SSD (via M.2 expansion card)| N| N| N| Y| Y
M.2 solid- state drive| 3.5-inch hard drive| M.2 SSD (via M.2 expansion card)| N| N| Y| Y| Y
M.2 solid- state drive| 2.5-inch hard drive| M.2 SSD (via M.2 expansion card)| Y| N| N| Y| Y
Dual M.2 solid-state drive| 2.5-inch hard drive| Y| N| N| Y| Y
Dual M.2 solid-state drive| 3.5-inch hard drive| N| N| Y| Y| Y
M.2 solid-state drive| N| N| N| Y| N

Table 13. Storage specifications

Storage type

| Interface type|

Capacity

---|---|---
2.5-inch, 5400 RPM, hard-disk drive| SATA 3.0| Up to 2 TB
2.5-inch, 7200 RPM, hard-disk drive| SATA 3.0| Up to 1 TB
2.5-inch, 7200 RPM, FIPS Self
Encrypting Opal 2.0, hard-disk drive| SATA 3.0| 500 GB
3.5-inch, 5400 RPM, hard-disk drive| SATA 3.0| 4 TB
3.5-inch, 7200 RPM, hard-disk drive| SATA 3.0| Up to 2 TB
M.2 2230 solid-state drive| PCIe 3 Gen x4 NVMe, Class 35| Up to 1 TB
M.2 2230 Opal Self-Encrypting solid- state drive| PCIe 3 Gen x4 NVMe, Class 35| 256 GB
M.2 2280 solid-state drive| PCIe 3 Gen x4 NVMe, Class 40| Up to 2 TB
M.2 2280 Opal Self-Encrypting solid- state drive| PCIe NVMe Gen3 x4, Class 40| Up to 1 TB
M.2 2230 solid-state drive| PCIe NVMe Gen4 x4, Class 35| 512 GB
M.2 2280 solid-state drive| PCIe NVMe Gen4 x4, Class 40| Up to 512 GB

Power ratings

The following table lists the power rating specifications of OptiPlex 3000 Tower.
Table 14. Power ratings

Description

| Option one| Option two|

Option three

---|---|---|---
Type| 180 W internal power supply unit (PSU), 85% Efficient, 80 Plus Bronze| 240 W internal power supply unit (PSU), 85% Efficient, 80 Plus Bronze| 300 W internal power supply unit (PSU), 92% Efficient, 80 Plus Platinum
Input voltage| 90 VAC–264 VAC| 90 VAC–264 VAC| 90 VAC–264 VAC
Input frequency| 47 Hz-63 Hz| 47 Hz-63 Hz| 47 Hz-63 Hz
Input current (maximum)| 3.0 A| 4.0 A| 4.2 A
Output current (continuous)| ● 12 VA/15 A
● 12 VB/14 A
Standby mode:
●12 VA/1.5 A
● 12 VB/3.3 A| ● 12 VA/18 A
● 12 VB/15 A
Standby mode:
● 12 VA/1.5 A
●12 VB/3.3 A| ● 12 VA/18 A
● 12 VB/18 A
Standby mode:
●12 VA/1.5 A
● 12 VB/3.3 A
Rated output voltage| ●+12 VA
●+12 VB| ● +12 VA
● +12 VB| ● +12 VA
● +12 VB
Temperature range:| | |
| Operating| 5°C-45°C (41°F-113°F)| 5°C-45°C (41°F-113°F)| 5°C-45°C (41°F-113°F)
| Storage| -40°C-70°C (-40°F-158°F)| -40°C-70°C (-40°F-158°F)| -40°C-70°C (-40°F-158°F)

Power supply connector

The following table lists the Power supply connector specifications of your OptiPlex 3000 Tower.
Table 15. Power supply connector

180 W (80 PLUS Bronze)| ● One 4 pin connector for processor
● One 8 pin connector for system board
---|---
240 W (80 PLUS Bronze)| ● Two 4 pin connectors for processor
●One 8 pin connector for system board
300 W (80 PLUS Platinum)| ● Two 4 pin connectors for processor
●One 8 pin connector for system board

GPU—Integrated

The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your OptiPlex 3000 Tower.
Table 16. GPU—Integrated

Controller

| External display support| Memory size|

Processor

---|---|---|---
Intel UHD Graphics 710| ● One DisplayPort 1.4 port (rear)
● One HDMI 1.4b port (rear)| Shared system memory| Intel Pentium Gold G6900 and G7400
Intel UHD Graphics 730| ● One DisplayPort 1.4 port (rear)
● One HDMI 1.4b port (rear)| Shared system memory| 12th  Generation Intel Core i3/i5
Intel UHD Graphics 770| ● One DisplayPort 1.4 port (rear)
● One HDMI 1.4b port (rear)| Shared system memory| 12th  Generation Intel Core i5

Multiple display support matrix

The following table lists the multiple display support matrix for your OptiPlex 3000 Tower.
Table 17. Multiple display support matrix

Description| Option one| Option two|

Option three

---|---|---|---
Integrated Graphics Card| Intel UHD Graphics 710| Intel UHD Graphics 730| Intel UHD Graphics 770
Optional Module| HDMI 2.0b/DisplayPort 1.4/VGA| HDMI 2.0b/DisplayPort 1.4/VGA| HDMI 2.0b/DisplayPort 1.4/VGA
Supported 4K Displays| DP1.4 HBR2, 4096 x 2304 @

60 Hz

| DP1.4 HBR2, 4096 x 2304 @

60 Hz

| DP1.4 HBR2, 4096 x 2304 @

60 Hz

Supported 5K Displays| 5K tiled resolution (5120 x 2880) support on DP panels.
  NOTE: Needs two DP cables driven through two separate DDIs from the source, and using DP-SST (Single Stream Transport) mechanism.| 5K tiled resolution (5120 x 2880) support on DP panels.
NOTE: Needs two DP cables driven through two separate DDIs from the source, and using DP-SST (Single Stream Transport) mechanism.| 5K tiled resolution (5120 x 2880) support on DP panels.
NOTE: Needs two DP cables driven through two separate DDIs from the source, and using DP-SST (Single Stream Transport) mechanism.

GPU—Discrete

The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your OptiPlex 3000 Tower.
Table 18. GPU—Discrete

Controller| Memory size|

Memory type

---|---|---
AMD Radeon 540| 1 GB| GDDR5
AMD Radeon 550| 2 GB| GDDR5
AMD Radeon RX640| 4 GB| GDDR5

Multiple display support matrix

The following table lists the multiple display support matrix for your OptiPlex 3000 Tower.
Table 19. Multiple display support matrix

Graphics Card| Memory| Ports| Supported external displays with Direct Connect| Supported external displays with DP Multi- Stream| Supported 4K Displays| Supported 5K
Displays| Resolution| Total Power
---|---|---|---|---|---|---|---|---
AMD
Radeon 540| 1 GB GDDR5| Two DisplayPort
1.4 ports| 2| 2| 1| 1| 5120 x 2880
@60 Hz| 50 W
AMD
Radeon 550| 2 GB GDDR6| Two DisplayPort

1.4 ports

| 2| 2| 1| 1| 5120 x 2880
@60 Hz| 50 W
AMD
Radeon RX640| 4 GB GDDR5| ● Two Mini DisplayP ort 1.4 ports
● One DisplayP ort 1.4 port| 3| 1| 2| 1| 5120 x 2880
@60 Hz| 50 W

Hardware security

The following table lists the hardware security of your OptiPlex 3000 Tower.
Table 20. Hardware security

Hardware security

  • Kensington security-cable slot
  • Padlock ring
  • Chassis lock slot support
  • Chassis intrusion switch
  • Lockable cable covers
  • Supply chain tamper alerts
  • SafeID including Trusted Platform Module (TPM) 2.0
  • Smart card keyboard (FIPS)
  • Microsoft Windows Device Guard and Credential Guard (Enterprise SKU)
  • Microsoft Windows Bitlocker
  • Local hard drive data wipe through BIOS (Secure Erase)
  • Self-encrypting storage drives (Opal, FIPS)
  • Trusted Platform Module TPM 2.0
  • China TPM
  • Intel Secure Boot
  • Intel Authenticate
  • SafeBIOS: includes Dell Off-host BIOS Verification, BIOS Resilience, BIOS Recovery, and additional BIOS Controls

Environmental

The following table lists the environmental specifications of your OptiPlex 3000 Tower.
Table 21. Environmental

Feature Values
Recyclable packaging Yes
BFR/PVC—free chassis No
Vertical orientation packaging support Yes
Multi-Pack packaging Yes (optional)
Energy-Efficient Power Supply Standard
ENV0424 compliant Yes

Regulatory compliance

The following table lists the regulatory compliance of your OptiPlex 3000 Tower
Table 22. Regulatory compliance
Regulatory compliance

  • EPEAT registered configurations available
  • ENERGY STAR compliant configurations available
  • US CEC MEPS compliant configurations available
  • Australia and New Zealand MEPS compliant configurations available
  • CEL
  • WEEE
  • Japan Energy Law
  • South Korea E-standby
  • EU RoHS
  • China RoHS

Operating and storage environment

This table lists the operating and storage specifications of your OptiPlex 3000 Tower.
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 23. Computer environment

Description

| Operating|

Storage

---|---|---
Temperature range| 10°C-35°C (50°F-95°F)| -40°C-65°C (-40°F-149°F)
Relative humidity (maximum)| 20% to 80% (non-condensing) (non- condensing, Max dew  point temperature = 26°C)| 0% to 95% (non-condensing) 5% to 95% (non- condensing, Max dew point temperature = 33°C)
Vibration (maximum)*| 0.26 GRMS random at 5 Hz-350 Hz| 1.37 GRMS random at 5 Hz-350 Hz
Shock (maximum)| Bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 in./sec)| 105G half-sine pulse with a change in velocity of 133 cm/sec (52.5 in./sec)
Altitude range| -15.2 m to 3048 m (4.64 ft to 10,000 ft)| -15.2 m to 10,668 m (4.64 ft to 35,000ft)

CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

  • Measured using a random vibration spectrum that simulates user environment.
    † Measured using a 2 ms half-sine pulse.

Getting help and contacting Dell

Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 24. Self-help resources

Self-help resources

|

Resource location

---|---
Information about Dell products and services| www.dell.com
My Dell app|


Tips|


Contact Support| In Windows search, type Contact Support, and press Enter.
Online help for operating system| www.dell.com/support/windows

www.dell.com/support/linux

Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals, and documents.| Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support.
For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer.
Dell knowledge base articles for a variety of computer concerns| 1. Go to www.dell.com/support.
2. On the menu bar at the top of the Support page, select
Support > Knowledge Base.
3. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles.

Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE : If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

References

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