tp-link Tapo C310 Series Tapo 2K Security Camera Outdoor Wired User Guide
- June 15, 2024
- tp-link
Table of Contents
tp-link Tapo C310 Series Tapo 2K Security Camera Outdoor Wired
Package Contents
- Outdoor Security Wi-Fi Camera
- Power Adapter
- Mounting Template
- Anchors
- Screws
- Waterproof Cable
- Quick Start Guide
- Seal Attachments
Appearance
The camera has a front panel and a bottom panel. The front panel includes a MIC, microSD Card Slot for local recording, RESET button, Speaker, IR LED, and System LED. The bottom panel includes a DC Power Connector for connecting to a 9V DC power adapter and an Ethernet Port for connecting to a network device.
System LED Description
- Solid red: Starting up
- Blinking red and green (for Wi-Fi setup)
- Blinking red slowly (for Wi-Fi setup)
- Solid amber: Ready for setup
- Solid green: Connected to the cloud
- Blinking red quickly: Camera resetting
- Blinking green quickly: Camera updating
Package Contents
Appearance
Set Up Camera
STEP 1: DOWNLOAD APP
- Get the Tapo app from the
- App Store or Google Play
STEP 2: POWER UP
Plug in the adapter to power up your camera.
STEP 3: SET UP
Tap the button in the app and select your model. Follow app instructions to
complete setup.
Wall Mounting Instructions
Drill Holes
Stick the mounting template to the desired mounting place. Drill 3 screw
holes according to the template
Mount Camera
Note: After mounting the camera, remember to connect it to a power outlet using the provided power adapter.
Install Waterproof Cable Attachments
Install the waterproof cable attachments for the network interface when the
camera is installed outdoors.
Note: Make sure each part is securely attached and the water-proofing
rings are flush to keep out water.
- Route the network cable through the following components in order: fix nut, waterproof ring, and then the waterproof jacket.
- Insert the waterproof ring into the waterproof jacket.
- Fix the O-ring to the network interface of the camera and connect the network cables.
- Attach the network interface with the waterproof jacket, then twist to lock. Rotate the fixed nut to secure it to the waterproof jacket.
Done! The network interface is now waterproof.
Install Waterproof Seal for Power Connectors
Install the waterproof seal for the power connectors when the camera is installed outdoors.
FAQ (Frequently Asked Questions)
What should I do if I fail to configure Tapo Camera?
Visit https://www.tp-link.com/support/faq/2747/ for detailed
instructions.
What should I do if the SD card is not working properly?
Make sure you are using a microSD card.
It’s recommended to use a Class 10 microSD card or higher, with storage from 8
GB to 512 GB. Make sure you have initialized the microSD card in the Tapo app.
If the problem persists, contact our technical support.
How do I reset the camera?
-
With the camera powered on, press and hold the Reset button for about 5s until the System LED blinks red quickly to reset the Wi-Fi while keeping other settings; for 10s to factory reset the camera.
-
Open the Tapo app, go to the Camera Settings page, and remove the camera to factory reset it.
For more questions, please refer to https://www.tp- link.com/support/faq/2742/
For technical support, the user guide, and more information, please visit www.tapo.com/support/ -
Do not use a damaged charger or USB cable to charge the device.
-
Do not use any other chargers than those recommended.
-
Do not use the device where wireless devices are not allowed.
-
The adapter shall be easily accessible.
-
Use only power supplies that are provided by the manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
-
Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
-
Do not disassemble, repair or modify the product.
-
Do not use the product if the casing has been broken. The danger of electric shock.
-
Never touch the product with wet hands.
-
Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
-
Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
-
Do not use liquid to clean the product. Only use a dry cloth.
-
Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
-
This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequately shielded from external RF (radio frequency) energy.
-
Do not use this product in healthcare facilities. Hospitals or healthcare facilities may be using equipment that could be sensitive to external RF energy.
-
Do not place heavy objects on top of the product.
-
When you leave the product unused for a long time unplug the product from the power outlet.
-
This product may interfere with other electronic products such as TVs, radios, personal computers, phones or other wireless devices.
-
Operating Temperature: -20°C ~ 45°C (-4°F ~ 113°F)
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.
TP-Link hereby declares that the device complies with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863. The original EU declaration of conformity may be found at https://www.tapo.com/support/ce
TP-Link hereby declares that the device complies with the essential requirements and other relevant provisions of the Radio Equipment Regulations
- The original UK Declaration of Conformity may be found at
https://www.tapo.com/support/ukca/
©2023 TP-Link
Setup Videos
Scan QR code or visit
https://www.tp-link.com/support/setup-video/#cloud-cameras
References
- Regulatory Compliance | Tapo
- UKCA | Tapo
- TP-Link Product Support - Wireless Networking Equipment Support
- What Should I Do If I Fail To Configure a Tapo Camera | TP-Link