Goodman MSH093E21AXAA Split-Type Room Air Conditioner Owner’s Manual

MSH093E21AXAA Split-Type Room Air Conditioner
Owner’s Manual
MSH123E21AXAA/MSH183E21AXAA/MSH243E21AXAA

MSH093E21AXAA Split-Type Room Air Conditioner

IMPORTANT NOTE:
Read this manual carefully before installing or operating your new air conditioning unit. Make sure to save this manual for future reference.

Safety Precautions

Read Safety Precautions Before Installation
Incorrect installation due to ignoring instructions can cause serious damage or injury.
The seriousness of potential damage or injuries is classified as either a WARNING or CAUTION.

WARNING| This symbol indicates that ignoring instructions may cause death or serious injury.
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CAUTION| This symbol indicates that ignoring instructions may cause moderate injury to your person or damage to your appliance or other property.

WARNING
This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
INSTALLATION WARNINGS

• Ask an authorized dealer to install this air conditioner. Inappropriate installation may cause water leakage, electric shock, or fire.
• All repairs, maintenance, and relocation of this unit must be performed by an authorized service technician. Inappropriate repairs can lead to serious injury or product failure.

WARNINGS FOR PRODUCT USE

• If an abnormal situation arises (like a burning smell), immediately turn off the unit and pull the power plug. Call your dealer for instructions to avoid electric shock, fire, or injury.
• Do not insert fingers, rods, or other objects into the air inlet or outlet. This may cause injury, since the fan may be rotating at high speeds.
• Do not use flammable sprays such as hair spray, lacquer, or paint near the unit. This may cause fire or combustion.
• Do not operate the air conditioner in places near or around combustible gases. Emitted gas may collect around the unit and cause an explosion.
• Do not operate the air conditioner in a wet room (e.g., bathroom or laundry room). This can cause electrical shock and cause the product to deteriorate.
• Do not expose your body directly to cool air for a prolonged period of time.

ELECTRICAL WARNINGS

• Only use the specified power cord. If the power cord is damaged, it must be replaced by the manufacturer or certified service agent.
• Keep the power plug clean. Remove any dust or grime that accumulates on or around the plug. Dirty plugs can cause fire or electric shock.
• Do not pull the power cord to unplug the unit. Hold the plug firmly and pull it from the outlet. Pulling directly on the cord can damage it, which can lead to fire or electric shock.
• Do not use an extension cord, manually extend the power cord, or connect other appliances to the same outlet as the air conditioner. Poor electrical connections, poor insulation, and insufficient voltage can cause a fire.

CLEANING AND MAINTENANCE WARNINGS

• Turn off the device and pull the plug before cleaning. Failure to do so can cause electrical shock.
• Do not clean the air conditioner with excessive amounts of water.
• Do not clean the air conditioner with combustible cleaning agents. Combustible cleaning agents can cause fire or deformation.

CAUTION

• If the air conditioner is used together with burners or other heating devices, thoroughly ventilate the room to avoid oxygen deficiency.
• Turn off the air conditioner and unplug the unit if you are not going to use it for a long time.
• Turn off and unplug the unit during storms.
• Make sure that water condensation can drain unhindered from the unit.
• Do not operate the air conditioner with wet hands. This may cause electric shock.
• Do not use the device for any other purpose than its intended use.
• Do not climb onto or place objects on top of the outdoor unit.
• Do not allow the air conditioner to operate for long periods of time with doors or windows open, or if the humidity is very high.

Unit Specifications and Features

Unit Parts NOTE: A guide on using the infrared remote is not included in this literature package.
Achieving Optimal Performance
Optimal performance for the COOL, HEAT, and DRY modes can be achieved in the following temperature ranges. When your air conditioner is used outside of these ranges, certain safety protection features will activate and cause the unit to perform less than optimally.
Inverter Split Type

| COOL mode| HEAT mode| DRY mode
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Room Temperature| 17°C – 32°C (63°F – 90°F)| 0°C – 30°C (32°F – 86°F)| 10°C – 32°C (50°F – 90°F)
Outdoor Temperature| 0°C – 50°C (32°F – 122°F)| -15°C – 30°C (5°F – 86°F)| 0°C – 50°C (32°F – 122°F)
-15°C – 50°C (5°F – 122°F)
(For models with low temp. cooling systems.)
0°C – 60°C (32°F – 140°F)
(For special tropical models)| | 0°C – 60°C (32°F – 140°F)
(For special tropical models)

FOR OUTDOOR UNITS WITH AN AUXILIARY ELECTRIC HEATER
When the outside temperature is below 0°C (32°F ), we strongly recommend keeping the unit plugged in at all times to ensure smooth ongoing performance.
Fixed-speed Type

| COOL mode| HEAT mode| DRY mode
---|---|---|---
Room Temperature| 17°-32°C (63°-90°F)| 0°-30°C (32°-86°F)| 10°-32°C (50°-90°F)
Outdoor Temperature| 18°-43°C (64°-109°F)| -7°-24°C (19°-75°F)| 11°-43°C (52°-109°F)
-7°-43°C (19°-109°F)
(For models with low-temp cooling systems)| 18°-43°C (64°-109°F)
18°-54°C (64°-129°F)
(For special tropical models)| 18°-54°C (64°-129°F)
(For special tropical models)

To further optimize the performance of your unit, do the following:

• Keep doors and windows closed.
• Limit energy usage by using the TIMER ON and TIMER OFF functions.
• Do not block air inlets or outlets.
• Regularly inspect and clean air filters.

For a detailed explanation of each function, refer to the Remote Control Manual.
Other Features

• Auto-Restart
  If the unit loses power, it will automatically restart with the prior settings once power has been restored.

• Anti-mildew (some units)
  When turning off the unit from COOL, AUTO (COOL), or DRY modes, the air conditioner will continue operating at very low power to dry up condensed water and prevent mildew growth.

• Wireless Control (some units)
  Wireless control allows you to control your air conditioner using your mobile phone and a Wireless connection.
  For the USB device access, replacement, and maintenance operations must be carried out by professional staff.

• Louver Angle Memory(some units)
  When turning on your unit, the louver will automatically resume its former angle.

• Refrigerant Leakage Detection (some units)
  The indoor unit will automatically display “EC” when it detects refrigerant leakage.
  For a detailed explanation of your unit’s advanced functionality (such as TURBO mode and its self-cleaning functions), refer to the Remote Control Manual.

NOTE ON ILLUSTRATIONS
Illustrations in this manual are for explanatory purposes. The actual shape of your indoor unit may be slightly different. The actual shape shall prevail.
• Setting Angle of Air Flow

Setting the vertical angle of air flow
While the unit is on, use the SWING/DIRECT button to set the direction (vertical angle) of airflow.

1. Press the SWING/DIRECT button once to activate the louver. Each time you press the button, it will adjust the louver by 6°. Press the button until the direction you prefer is reached.
2. To make the louver swing up and down continuously, press and hold the SWING/DIRECT button for 3 seconds. Press it again to stop the automatic function.

Setting the horizontal angle of air flow
The horizontal angle of the airflow must be set manually. Grip the deflector rod (See Fig.B) and manually adjust it to your preferred direction.
For some units, the horizontal angle of the airflow can be set by remote control. please refer to the Remote Control Manual.
NOTE ON LOUVER ANGLES
When using the COOL or DRY mode, do not set the louver at too vertical an angle for long periods of time. This can cause water to condense on the louver blade, which will drop on your floor or furnishings. (See Fig.A)
When using COOL or HEAT mode, setting the louver at too vertical an angle can reduce the performance of the unit due to restricted air flow.
Do not move the louver by hand. This will cause the louver to become out of sync. If this occurs, turn off the unit and unplug it for a few seconds, then restart the unit. This will reset the louver. CAUTION
Do not put your fingers in or near the blower and suction side of the unit. The high-speed fan inside the unit may cause injury.

• Sleep Operation
  The SLEEP function is used to decrease energy use while you sleep (and don’t need the same temperature settings to stay comfortable). This function can only be activated via remote control.
  Press the SLEEP button when you are ready to go to sleep. When in COOL mode, the unit will increase the temperature by 1°C (2°F) after 1 hour and will increase an additional 1°C (2°F) after another hour. When in HEAT mode, the unit will decrease the temperature by 1°C (2°F) after 1 hour and will decrease an additional 1°C (2°F) after another hour.
  It will hold the new temperature for 5 hours, then the unit will turn off automatically.
  Note: The SLEEP function is not available in FAN or DRY mode.

Manual Operation (Without Remote)

How to operate your unit without the remote control
In the event that your remote control fails to work, your unit can be operated manually with the MANUAL CONTROL button located on the indoor unit. Note that manual operation is not a long-term solution and that operating the unit with your remote control is strongly recommended.
BEFORE MANUAL OPERATION
The unit must be turned off before manual operation.
To operate your unit manually:

1. Open the front panel of the indoor unit.
2. Locate the MANUAL CONTROL button on the right-hand side of the unit.
3. Press the MANUAL CONTROL button one time to activate the FORCED AUTO mode.
4. Press the MANUAL CONTROL button again to activate the FORCED COOLING mode.
5. Press the MANUAL CONTROL button a third time to turn the unit off.
6. Close the front panel.

CAUTION
The manual button is intended for testing purposes and emergency operations only. Please do not use this function unless the remote is lost and it is absolutely necessary. To restore regular operation, use the remote control to activate the unit.

Care and Maintenance

Cleaning Your Indoor Unit
BEFORE CLEANING OR MAINTENANCE
ALWAYS TURN OFF YOUR AIR CONDITIONER SYSTEM AND DISCONNECT ITS POWER SUPPLY BEFORE CLEANING OR MAINTENANCE.
CAUTION
Only use a soft, dry cloth to wipe the unit clean. If the unit is especially dirty, you can use a cloth soaked in warm water to wipe it clean.

• Do not use chemicals or chemically treated cloths to clean the unit
• Do not use benzene, paint thinner, polishing powder, or other solvents to clean the unit. They can cause the plastic surface to crack or deform.
• Do not use water hotter than 40°C (104°F)to clean the front panel. This can cause the panel to deform or become discolored.

Cleaning Your Air Filter
A clogged air conditioner can reduce the cooling efficiency of your unit, and can also be bad for your health. Make sure to clean the filter once every two weeks.

1. Lift the front panel of the indoor unit.
2. Grip the tab on the end of the filter, lift it up, then pull it towards yourself.
3. Now pull the filter out.
4. If your filter has a small air freshening filter, unclip it from the larger filter. Clean this air freshening filter with a hand-held vacuum.
5. Clean the large air filter with warm, soapy water. Be sure to use a mild detergent.
6. Rinse the filter with fresh water, then shake off excess water.
7. Dry it in a cool, dry place, and refrain from exposing it to direct sunlight.
8. When dry, re-clip the air freshening filter to the larger filter, then slide it back into the indoor unit.
9. Close the front panel of the indoor unit.

CAUTION
Do not touch the air freshening (Plasma) filter for at least 10 minutes after turning off the unit.

• Before changing the filter or cleaning, turn off the unit and disconnect its power supply.
• When removing a filter, do not touch metal parts in the unit. The sharp metal edges can cut you.
• Do not use water to clean the inside of the indoor unit. This can destroy insulation and cause electrical shock.
• Do not expose the filter to direct sunlight when drying. This can shrink the filter.

Air Filter Reminders (Optional)
Air Filter Cleaning Reminder
After 240 hours of use, the display window on the indoor unit will flash “CL.” This is a reminder to clean your filter. After 15 seconds, the unit will revert to its previous display.
To reset the reminder, press the LED button on your remote control 4 times, or press the MANUAL CONTROL button 3 times. If you don’t reset the reminder, the “CL” indicator will flash again when you restart the unit.
Air Filter Replacement Reminder
After 2,880 hours of use, the display window on the indoor unit will flash “nF.” This is a reminder to replace your filter. After 15 seconds, the unit will revert to its previous display.
To reset the reminder, press the LED button on your remote control 4 times, or press the MANUAL CONTROL button 3 times. If you don’t reset the reminder, the “nF” indicator will flash again when you restart the unit.
CAUTION

• Any maintenance and cleaning of the outdoor unit should be performed by an authorized dealer or licensed service provider.
• Any unit repairs should be performed by an authorized dealer or licensed service provider.

Maintenance – Long Periods of Non-Use
If you plan not to use your air conditioner for an extended period of time, do the following:

Maintenance – Pre-Season Inspection
After long periods of non-use, or before periods of frequent use, do the following:

Troubleshooting

SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn off your unit immediately!

• The power cord is damaged or abnormally warm
• You smell a burning odor
• The unit emits loud or abnormal sounds
• A power fuse blows or the circuit breaker frequently trips
• Water or other objects fall into or out of the unit

DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE PROVIDER IMMEDIATELY!

Common Issues
The following problems are not a malfunction and in most situations will not require repairs.

The unit does not turn on when pressing
ON/OFF button| The Unit has a 3-minute protection feature that prevents the unit from overloading. The unit cannot be restarted within three minutes of being turned off.
The unit changes from COOL/HEAT mode to FAN mode| The unit may change its setting to prevent frost from forming on the unit. Once the temperature increases, the unit will start operating in the previously selected mode again.
The set temperature has been reached, at which point the unit turns off the compressor. The unit will continue operating when the temperature fluctuates again.
The indoor unit emits a white mist| In humid regions, a large temperature difference between the room’s air and the conditioned air can cause white mist.
Both the indoor and outdoor units emit a white mist| When the unit restarts in HEAT mode after defrosting, white mist may be emitted due to moisture generated from the defrosting process.
The indoor unit makes noises| A rushing air sound may occur when the louver resets its position.
A squeaking sound may occur after running the unit in HEAT mode due to the expansion and contraction of the unit’s plastic parts.
Both the indoor unit and outdoor unit make noises| Low hissing sound during operation: This is normal and is caused by refrigerant gas flowing through both indoor and outdoor units.
Low hissing sound when the system starts, has just stopped running or is defrosting: This noise is normal and is caused by the refrigerant gas stopping or changing direction.
Squeaking sound: Normal expansion and contraction of plastic and metal parts caused by temperature changes during operation can cause squeaking noises.
The outdoor unit makes noises| The unit will make different sounds based on its current operating mode.
Dust is emitted from either the indoor or outdoor unit| The unit may accumulate dust during extended periods of non-use, which will be emitted when the unit is turned on. This can be mitigated by covering the unit during long periods of inactivity.
The unit emits a bad odor| The unit may absorb odors from the environment (such as furniture, cooking, cigarettes, etc.) which will be emitted during operations.
The unit’s filters have become moldy and should be cleaned.
The fan of the outdoor unit does not operate| During operation, the fan speed is controlled to optimize product operation.
Operation is erratic, unpredictable, or the unit is unresponsive| Interference from cell phone towers and remote boosters may cause the unit to malfunction.
In this case, try the following:
• Disconnect the power, then reconnect.
• Press the ON/OFF button on the remote control to restart the operation.

NOTE: If the problem persists, contact a local dealer or your nearest customer service center. Provide them with a detailed description of the unit malfunction as well as your model number.
Troubleshooting
When troubles occur, please check the following points before contacting a repair company.

heat exchanger
The air filter is dirty| Remove the filter and clean it
according to instructions
The air inlet or outlet of either unit is blocked| Turn the unit off, remove the obstruction and turn it back on
Doors and windows are open| Make sure that all doors and windows are closed while operating the unit
Excessive heat is generated by sunlight| Close windows and curtains during periods of high heat or bright sunshine
Too many sources of heat in the room (people, computers, electronics, etc.)| Reduce the amount of heat sources
Low refrigerant due to leak or long-term use| Check for leaks, re-seal if necessary and top off refrigerant
SILENCE function is activated(optional function)| SILENCE function can lower product performance by reducing
operating frequency. Turn off the SILENCE function.
The unit is not working| Power failure| Wait for the power to be restored
The power is turned off| Turn on the power
The fuse is burned out| Replace the fuse
Remote control batteries are dead| Replace batteries
The Unit’s 3-minute protection has been activated| Wait three minutes after restarting the unit
Timer is activated| Turn timer off
| There’s too much or too little refrigerant in the system| Check for leaks and recharge the system with refrigerant.
Incompressible gas or moisture has entered the system.| Evacuate and recharge the system with refrigerant
The compressor is broken| Replace the compressor
The voltage is too high or too low| Install a manostat to regulate the voltage
| The outdoor temperature is extremely low| Use the auxiliary heating device
Cold air is entering through doors and windows| Make sure that all doors and windows are closed during use
Low refrigerant due to leak or long-term use| Check for leaks, re-seal if necessary and top off refrigerant
Indicator lamps continue flashing| The unit may stop operation or continue to run safely. If the indicator lamps continue to flash or error codes appear, wait for about 10 minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn the unit on.
If the problem persists, disconnect the power and contact your nearest customer service center.
Error code appears in the window display of the indoor unit:
• E0, E1, E2…
• P1, P2, P3…
• F1, F2, F3…

NOTE: If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact an authorized service center.

European Disposal Guidelines

This appliance contains refrigerant and other potentially hazardous materials. When disposing of this appliance, the law requires special collection and treatment. Do not dispose of this product as household waste or unsorted municipal waste.
When disposing of this appliance, you have the following options:

• Dispose of the appliance at the designated municipal electronic waste collection facility.
• When buying a new appliance, the retailer will take back the old appliance free of charge.
• The manufacturer will take back the old appliance free of charge.
• Sell the appliance to certified scrap metal dealers.

Special notice
Disposing of this appliance in the forest or other natural surroundings endangers your health and is bad for the environment. Hazardous substances may leak into the ground water and enter the food chain.

The design and specifications are subject to change without prior notice for product improvement. Consult with the sales agency or manufacturer for details.

16122000A43014
5/2017

Documents / Resources

| Goodman MSH093E21AXAA Split-Type Room Air Conditioner [pdf] Owner's Manual
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