eufy H30 Cordless Vacuum Cleaner Instruction Manual
- June 15, 2024
- Eufy
Table of Contents
eufy H30 Cordless Vacuum Cleaner
Specifications
- Model: HomeVac H30 Venture
- Multi-surface tool : Included
Product Usage Instructions
Finding the Multi-Surface Tool
The HomeVac H30 Venture comes with a multi-surface tool. It may come in an irregular box. Please follow the steps below to locate the multi-surface tool:
- Double-check the packaging to see if the multi-surface tool is included.
- If you cannot find it, please contact EU customer support for further assistance.
Troubleshooting Charging Issues
-
If your HomeVac H30 cannot be charged, please follow these steps to identify and resolve the issue:
-
A. Check the AC Adapter
Confirm if you are using the original AC adapter that came with the vacuum. -
B. Check the Charging Base
- Confirm if the indicator on the charging base lights up normally.
- Inspect the pins on the charging base and the main unit:
- Clean the pins if needed.
- Ensure the pins are clean and in good shape.
FAQ
H30
Why is a multi-surface tool not included with my HomeVac H30 Venture?
The HomeVac H30 Venture does come with a multi-surface tool.It comes in an irregular box as below. You can double check to see if you can find it. If not, please contact eufy customer support for further assistance.
What to do if HomeVac H30 cannot be charged?
This issue might happen when you are not using the original AC adapter, the charging pins need to be cleaned, or there’s something wrong with the charging parts. In order to identify the issue, please: Confirm if you are using the original AC adapter that came with the vacuum. •If you are using the original AC adapter, confirm if the vacuum can be charged when it is connected to the AC adapter directly without the charging base. •If it works without the charging base, please confirm: 1. Confirm if the indicator on the charging base lights up normally. 2. Confirm if the pins on the charging base and the main unit are clean and in good shape. Clean if needed. If it cannot be charged when plugged in with the AC adapter directly without the charging base, please contact eufy customer support with a video showing the problem.