FUJOKA U001 4K Triple Display USB-C Docking Station User Manual

FUJOKA U001 4K Triple Display USB-C Docking Station

INFORMATION

• Thank you for your purchase of the OKX USB-C Triple Display 4K Docking
• Station! Our Docking Station support MST (multi stream transport) for both Windows and macOS.
• The OKX Docking Station provides the ability to connect multi displays, Ethernet, Audio input and output, and Six additional USB peripherals to your system.
• If you need any assistance, we are here to help. Please contact our support teams with your product model number, order number of relevant sales channels.
• support@mobaos.com.

Use This Product

• To use this product, the host USB-C port from your device must support DisplayPort Alt Mode(Thunderbolt) and Power Delivery.
• The OKX Docking Station relies on new functionality of the thunderbolt USB 3.1 Gen2 Type-C and as such is incompatible with USB 3.0/2.0 Type-A systems.
• Thunderbolt 3 USB 3.1 Gen2 Type-C generally support Alt Mode output and Display Link functionality, but support for Power Delivery/charging on these ports is system-specific.

Compatible Devices

Compatible Devices: (Not a full list)

• MacBook (2015/2016/ 2017/2018/2019/2020)
• MacBook Pro (2016 / 2017/2018/2019/2020)
• iMac/iMac Pro (21.5 in & 27 in)
• Lenovo P1 Extreme Gen2
• Lenovo T580
• HP OMEN
• HP Zbook

Partially Compatible Devices

Partially Compatible Devices (Not a full list):

• (Supporting Alt Mode, PD, but not all)
• Samsung TabPro S Not Charging
• Asus ZenBook3/Transformer3 Pro NOT Charging
• Dell XPS 13/15 9365/9560 NOT Charging
• Huawei Matebook 2016 NOT Charging
• Nexus 6P NOT Charging
• HP Envy/Spectre NOT Charging NOT HDMI
• Note: All computer types listed herein are typical types only.

Incompatible Devices

Incompatible Devices (Not a full list):

• iPad Pro
• Surface go
• HP Pavilion
• Asus K570ZD-ES55
• ROG Zephyrus S GX701
• Nintendo Switch
• USB-A to USB-C Adapter
• Apple USB SuperDrive

USB-C Triple Display 4K Docking Station Quick Start:

• Step 1: Download and install the OKX Docking Station driver from the following two channels:
  • Download driver from: displaylink.com/downloads.
  • Email to support@mobaos.com. for docking station driver
• Step 2: Connect the power adapter to power input on the dock. Connect the provided USB-C to USB-C cable to the dock and host system. (Only use USB-C to USB-C cable provide. Connection to the host is only supported with the rear USB-C port)
  • Specific power cable included will vary depending on geography of original purchase.
• Step 3: Connect your HDMI and DisplayPort displays to the video outputs on the back of the dock.
  • Note: Use HDMI2.0 or above cables for optimum performance. The display port can only transmit video to the external monitors and cannot charge the external monitors.
  • To use the display output, the host USB-C port from your device must support DisplayPort and Power Delivery (thunderbolt 3.0)
  • Hot key for multi-display: Windows+P
• Step 4: Attach USB and USB-C devices (keyboard, mouse, etc.) to the USB ports on both the front and back of the dock. (Note: One of the USB-C (USB 3.0) ports supports data and charging only, no DisplayPort alternate mode video)
  • USB Accessories Disabled Solutions If you experiencing the following problem:
  • Solution 1. Please unplug and re-plug
  • Solution 2. Reset the SMC of your device
• Step 5: Connect speakers/headphones or microphone to the front audio inputs. If wired Ethernet connection is available, connect Ethernet cable to Ethernet port.
  • Jack standard: CTIA
  • The OKX Docking Station jack standard is CTIA international standard.
  • If your headset/speaker is not CTIA/Apple standard, there will be a buzz sound if you fully plug in.
  • To solve it when not CTIA/Apple, please do not fully plug in.
  • Audio/Mic Remind x → 1)
  • Plug in this USB C Docking Station sometimes will change the default
  • Audio output device to Docking Station, which means your laptop speakers will not work anymore.
  • To make your laptop speaker work, please change in your laptop OS setting the audio output device back to laptop speakers.

How to use

How to use the new DisplayLink macOS App?

We recommend proceeding with following steps to install and use the new DisplayLink macOS App. They are to be followed once after installing the app

1. First, uninstall the classic DisplayLink driver if you have it on your computer. Simply run the driver installer and select Uninstall.
2. Download the DisplayLink macOS app and install it from the ZIP file
3. Navigate in Finder to Applications and then open DisplayLink Manager
4. Click on the DisplayLink Manager app icon from the notification area to open the app window. This confirms the software is installed and running properly
5. Click on the preference “cog” icon in the bottom right corner of the DisplayLink Manager app, then select “Launch on startup” for the software to start automatically every time you log-in.
   • Note: this is not compulsory but recommended to save you from repeating step 1.3 each time you login.
6. Now connect the peripheral with DisplayLink technology and navigate to your System Preferences to open Security & Privacy
7. Enable “Screen Recording” to allow the DisplayLink Manager app to capture pixels and send them to your USB peripheral:
   • Select the “Privacy” tab
   • Navigate to “Screen Recording” in the list on the left
   • Then tick the “Screen Recording” permission for DisplayLink Manager.
   • NOTE: DisplayLink driver requires that permission to capture pixels and send them through USB. DisplayLink driver does NOT record screen data.
   • Because the new permission will only be active the next time you start the application, macOS will invite you to “Quit Now”. Please accept.
   • Now it has adequate permissions, re-open DisplayLink Manager from Applications in the Finder.
   • Your displays are now working properly.
   • DisplayLink Support https://support.displaylink.com/.
   • DisplayLink provide this support portal to try and answer common questions you might have about DisplayLink technology.
   • If this still cannot solve your problem, please feel free to contact us at support@mobaos.com.

Tips:

• For Windows Users:
  • Once setup is complete, Windows will either ‘Duplicate’ your internal laptop display to a monitor connected to the dock, or ‘Extend’ your desktop to add more space for applications and icons.
  • This can be changed by right-clicking on an empty space of your desktop and selecting Display Settings from the menu that appears.
• For Mac Users:
  • To adjust your displays, go to System Preference and click on Displays,
  • Under the Arrangement tab, you can adjust your display arrangement and choose your desired location for your menu bar.

Please note: If one screen can be shown instead of two screens when connect display ports,

1. please check if the laptop recognized the additional external display or check whether the HDMI cable is in place or try to replace the HDMI cable.
2. If all the above points are confirmed.
3. Please reduce the external monitor resolution through the laptop to solve this issue.
4. If the laptop recognized the external monitor, please find the following Intel Graphics Control Panel, operate as needed.
5. 4K Triple Display USB-C Docking Station
6. Model: U001

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