greenworks STG304 Deluxe Cordless Trimmer Instruction Manual

June 15, 2024
Greenworks

greenworks STG304 Deluxe Cordless Trimmer

greenworks-STG304-Deluxe-Cordless-Trimmer-PRODUCT

Product Information

Specifications

  • Model : G24LT30M / 21227
  • Language: English

Description
This machine is used to cut grass, light weeds, and other similar vegetation at or around ground level. The cutting plane must be approximately parallel to the ground surface. You cannot use the machine to cut or chop hedges, shrubs, bushes, flowers, and compost.

Overview
The machine consists of various components:

  1. Trigger
  2. Rear handle
  3. Lock-out button
  4. Auxiliary handle
  5. Upper shaft
  6. Coupler
  7. Lower shaft
  8. Guard
  9. Edge guide
  10. Cut-off blade
  11. Trimmer head
  12. Edge wheel
  13. Pivoting button
  14. Edger button
  15. Battery release button
  16. Spool cover
  17. Spool
  18. Spool housing
  19. Guide slot
  20. Hole
  21. Spool retainer button

Safety

WARNING: Make sure that you do/obey all safety instructions. Refer to Safety Manual.

Installation

WARNING: Remove the battery pack from the machine before installation.

  1. Unpack the machine.
  2. Attach the guard.
  3. Assemble the shaft.
  4. Install the battery pack.
  5. Remove the battery pack.

Operation

  1. Start the machine.
  2. Stop the machine.
  3. Operation tips.
  4. Cutting tips.
  5. Adjust the length of the cutting line manually.
  6. Line cut-off blade.
  7. Adjust the length of the cutting line.
  8. Adjust the cutting diameter.
  9. Change to the edging mode.
  10. Pivoting Head Function.

Maintenance

  1. General information.
  2. Clean the machine.
  3. Replace the spool.
  4. Replace the cutting line.

Transportation and Storage

  1. Move the machine.
  2. Store the machine.

Troubleshooting
Technical Data
Warranty
EC Declaration of Conformity

Frequently Asked Questions (FAQ)

  • Q: Can I use this machine to cut hedges?
    A: No, this machine is not suitable for cutting or chopping hedges. It is designed for cutting grass, light weeds, and similar vegetation at ground level.

  • Q: How do I adjust the length of the cutting line?
    A: You can adjust the length of the cutting line manually by following the instructions provided in the user manual.

  • Q: How do I replace the spool?
    A: To replace the spool, refer to the maintenance section in the user manual for detailed instructions.

DESCRIPTION

PURPOSE
This machine is used to cut grass, light weeds, and other similar vegetation at or around ground level. The cutting plane must be approximately parallel to the ground surface. You cannot use the machine to cut or chop hedges, shrubs, bushes, flowers and compost.

OVERVIEW

Figure 1 – 16.

  1. Trigger
  2. Rear handle
  3. Lock-out button
  4. Auxiliary handle
  5. Upper shaft
  6. Coupler
  7. Lower shaft
  8. Guard
  9. Edge guide
  10. Cut-off blade
  11. Trimmer head
  12. Edge wheel
  13. Pivoting button
  14. Edger button
  15. Battery release button
  16. Spool cover
  17. Spool
  18. Spool housing
  19. Guide slot
  20. Hole
  21. Spool retainer button
  22. Direction of roatation
  23. Best cutting area
  24. Dangerous cutting area

SAFETY

WARNING
Make sure that you do/obey all safety instructions.

Refer to Safety Manual.

INSTALLATION

WARNING
Remove the battery pack from the machine before installation.

WARNING
Do not use accessories that are not recommended for this machine.

UNPACK THE MACHINE

WARNING
Make sure that you correctly assemble the machine before use.

WARNING

  • If parts of the machine are damaged, do not use the machine.
  • If you do not have all the parts, do not operate the machine.
  • If the parts are damaged or missing, contact the service center.
  1. Open the package.
  2. Read the documentation in the box.
  3. Remove all the unassembled parts from the box.
  4. Remove the machine from the box.
  5. Discard the box and package in compliance with local regulations.

ATTACH THE GUARD
Figure 2.

WARNING
Do not touch the cut-off blade.

  1. Remove the screws from the trimmer head with a Phillips head screwdriver (not included).
  2. Install the guard into the slots on trimmer head.
  3. Turn the guard counterclockwise to lock it into place.
  4. Align the screw holes on the guard with the screw holes on the trimmer head.
  5. Tighten the screws.

ASSEMBLE THE SHAFT
Figure 3

  1. Insert the lower shaft into the coupler on the upper shaft.
    NOTE
    Make sure the upper and lower part of shafts are securely tightened before installing the battery pack again.

  2. Tighten the coupler.

INSTALL THE BATTERY PACK
Figure 4.

WARNING
If the battery pack or charger is damaged, replace the battery pack or the charger.

  • Stop the machine and wait until the motor stops before you install or remove the battery pack.
  • Read, know, and do the instructions in the battery and charger manual.
  1. Align the lift ribs on the battery pack with the grooves in the battery compartment.
  2. Push the battery pack into the battery compartment until the battery pack locks into place.
  3. When you hear a click, the battery pack is installed.

REMOVE THE BATTERY PACK
Figure 4.

  1. Push and hold the battery release button.
  2. Remove the battery pack from the machine.

OPERATION

IMPORTANT
Before you operate the machine, read and understand the safety regulations and the operation instructions.

WARNING
Be careful when you operate the machine.

START THE MACHINE
Figure 5.

  1. Pull back on the lock-out button and pull the trigger.

STOP THE MACHINE
Figure 5.

  1. Release the trigger to stop the machine.

OPERATION TIPS
Figure 6.

WARNING
Keep clearance between the body and the machine.

WARNING

  • Do not operate the machine without guard in place.
  • Do these tips when you use the machine
  • Keep the machine connected to the correctly worn harness.
  • Keep a firm hold with the two hands on the machine while you operate the machine.
  • Cut tall grass from the top down.

If grass winds around the trimmer head

  • Remove the battery pack.
  • Remove the grass.

CUTTING TIPS
Figure 7.

  • Tilt the machine toward the area to be cut. Use the tip of the cutting line to cut grass.
  • Move the machine from right to left to prevent thrown debris toward the operator.
  • Do not cut in the dangerous area.
  • Do not force the trimmer head into uncut grass.
  • Wire and picket fences cause cutting line wear and breakage. Stone and brick walls, curbs, and wood can wear the cutting line quickly.

ADJUST THE LENGTH OF THE CUTTING LINE MANUALLY

Figure 8

  1. Stop the machine.
    Push the spool retainer button and pull on cutting line to manually advance the cutting line.
    After you extend new cutter line, always return the machine to its normal position before you start it again.

LINE CUT-OFF BLADE
Figure 9.
This trimmer is equipped with a line cut-off blade on the guard. The line cut off blade continuously trims the line to ensure a consistent and efficient cut diameter. Advance line whenever you hear the engine running faster than normal, or when trimming efficiency diminishes. This will maintain best performance and keep line long enough to advance properly.

ADJUST THE LENGTH OF THE CUTTING LINE
Figure 5.

NOTE
The machine has an auto-feed head. It will damage the machine if you hit the head to try to advance the line.

NOTE
If the cutting line does not automatically advance, it can be tangled or empty.

  1. When the machine is on, release the trigger.
  2. Wait two seconds, push the trigger again.

NOTE
The line will extend approximately 0.4 in. with each stop and start of the switch trigger until the line reaches the cut-off blade and the cut-off blade cuts the excess length.

ADJUST THE CUTTING DIAMETER
Figure 9.

NOTE
The machine is set at a 254 mm cutting diameter. You can adjust to a 305 mm cutting diameter.
Set the cutting diameter to 254 mm for greater runtime and 305 mmfor a larger cutting area.

  1. Remove the battery pack.
  2. Remove the blade screws from the cut-off blade.
  3. Turn the cut-off blade 180°.
  4. Tighten the blade screws.

CHANGE TO THE EDGING MODE
Figure 6.

NOTE
You can change the machine to a well groomed edger for edging patios, driveways and walkways or other areas.

  1. Stop the machine.
  2. Push on the edge button and turn the trimmer head 90 degrees until the trimmer head locks into position.
  3. Release the edge button.

PIVOTING HEAD FUNCTION
Figure 10.

NOTE
Adjust pivoting head to trim areas which are hard to reach and for users to operate comfortably.

  1. Stop the machine.
  2. Push on the pivoting button and turn the shaft until the trimmer head locks into required position.
  3. Release the pivoting button.

MAINTENANCE

IMPORTANT
Read and understand the safety regulations and the maintenance instructions before you clean, repair or do the maintenance work on the machine.

IMPORTANT
Make sure that all nuts, bolts and screws are tight. Examine regularly that you install the handles tightly.

IMPORTANT
Use only the replacement parts and accessories of the initial manufacturer.

GENERAL INFORMATION

IMPORTANT
Only your dealer or approved service center can do the maintenance that is not given in this manual.

Before the maintenance operations

  • Stop the machine.
  • Remove the battery pack.
  • Cool the motor.
  • Store the machine in cool and dry place.
  • Use correct clothing, protective gloves and safety glasses.

CLEAN THE MACHINE

  • Clean the machine after use with a moist cloth dipped in neutral detergent.
  • Do not use aggressive detergents or solvents to clean the plastic parts or handles.
  • Keep the trimmer head free of grass, leaves, or excessive grease.
  • Keep the air vents clean and free of debris to avoid overheating and damage to the motor or the battery.
  • Do not spray water onto the motor and electrical components.

REPLACE THE SPOOL
Figure 11.

  1. Push the tabs on the sides of the trimmer head at the same time.

  2. Pull and remove the spool cover.

  3. Remove the spool.

  4. Replace with a new spool.
    NOTE
    Make sure that the cutting line is in the guide slot on the new spool, and is extended approximately 5 in. before you install the new spool.

  5. Put the end of the cutting line through the eyelet.

  6. Extend the cutting line to release it from the guide slot in the spool.

  7. Push the tabs and install the spool cover onto the spool housing.

  8. Push the spool cover until it clicks into position.

REPLACE THE CUTTING LINE
Figure 12 – 16.

NOTE
Remove the remaining cutting line on the spool.

NOTE
Use only with the nylon cutting line of 1.65 mm diameter.

  1. Cut a piece of cutting line approximately 3m long.
  2. Bend one end of the line 1/4 of an inch (6.35mm) .
  3. Insert the line into the anchor hole of the spool.
  4. Wind the cutting line around the spool tightly in the indicated direction.
  5. Put the cutting line in the guide slot.
  6. Do not wind the cutting line beyond the edge of the spool.

TRANSPORTATION AND STORAGE

MOVE THE MACHINE
When you move the machine, you must

  • Wear gloves.
  • Stop the machine.
  • Remove the battery pack and charge it.
  • Assemble the blade guard.

STORE THE MACHINE

  • Remove the battery pack from the machine.
  • Make sure that children cannot come near the machine.
  • Keep the machine away from corrosive agents such as garden chemicals and de-icing salts.
  • Secure the machine during transportion to prevent damage or injury. Clean and examine the machine for any damage.

TROUBLESHOOTING

Problem Possible Cause Solution
The ma- chine does not start when you push the trigger. No electrical con-
tact between the machine and the battery pack.
  1. Remove battery pack.
  2. Check contact and in- stall the battery pack again.

The battery pack is depleted.| Charge the battery pack.
The lock-out but- ton and trigger are not pushed at the same time.|

  1. Pull the lock-out but- ton and hold it.
  2. Pull the trigger to start the machine.
Problem Possible Cause Solution
The ma- chine stops when you cut. The guard is not attached to the ma-
chine. Remove the battery pack and attach the guard to the machine.
Heavy cutting line is used. Use only with the nylon cutting line of 1.65 mm

diameter.
| The grass winds around the motor shaft or the trim- mer head.|

  1. Stop the machine.
  2. Remove the battery pack.

| | Remove the grass from the motor shaft and trimmer head.
| The motor is over- loaded.| Remove the trimmer head from the grass.
| | The motor will recover to work as soon as the load is removed.
| | When you cut, move the trimmer head in and out of the grass to be cut and remove no more than 8″ in pass.
| The battery pack or machine is too hot.| Cool the battery pack until its function returns to normal.
| | Cool the machine for approximately 10 minutes.
| The battery pack is disconnected from the tool.| Install the battery pack again.
| The battery pack is depleted.| Charge the battery pack.
The line does not ad- vance.| Lines are welded to themselves.| Lubricate with silicone spray.
Not enough line on spool.| Install more line.
Lines are worn too short.| Advance the cutting line.
Lines are tangled on spool.|

  1. Remove the lines from the spool.
  2. Wind the lines.
Problem Possible Cause Solution
The line keeps breaking. The machine is used incorrectly. Cut with the tip

of the line, avoid stones, walls and other hard objects.
| | Advance the cutting line regularly to keep full cutting width.
The grass winds around the trimmer head and motor housing.| Cut tall grass at ground level.|

  1. Cut tall grass from the top down.
  2. Remove no more than 8″ in each pass to prevent wrapping.

The line does not cut well.| The cut-off blade becomes dull.| Sharpen the cut- off blade with a file or replace it.
Vibration| The line is worn| Make sure that the line on
increases| down at one side| both sides is normal. Ad-
obviously.| and not advanced| vance the line.
| in time.|

TECHNICAL DATA

Voltage 24 V
No load speed 8300±10% min-1
Cutting head Automatic feed
Cutting line diameter 1.65 mm
Cutting path diameter 254mm/305mm
Weight (without bat- tery pack) 3.13 kg
Measured sound pres- sure level LPA=82 dB(A), KPA= 3 dB(A)
Guaranteed sound power level LWA.d= 96 dB(A)
Vibration 2 m/s2, k=1.5 m/s2
Battery model G24B2 and other BAG series
Charger model G24C and other CAG series

Noise value.

WARRANTY

  • (The full warranty terms and conditions can be found on Greenworks webpage)
  • The Greenworks warranty is 3 years on the product, and 2 years on batteries (consumer/private usage) from the date of purchase. This warranty covers manufacturing faults. A faulty product under warranty might be either repaired or replaced. A unit that has been misused or used in other ways then described in the owner’s manual might be rejected for warranty. Normal wear, and wear parts are not considered as warranty. The original manufacturer warranty is not affected by any additional warranty offered by a dealer or retailer.
  • A faulty product must be returned to the point of purchase in order to claim for warranty, together with the proof of purchase (receipt).

EC DECLARATION OF CONFORMITY

Name and address of the manufacturer

  • Name : GLOBGRO AB
  • Globe Group Europe
  • Address : Riggaregatan 53, 211 13 Malmö , Sweden
  • Name and address of the person authorised to compile the technical file:
  • Name : Peter Söderström
  • Address : Riggaregatan 53, 211 13 Malmö , Sweden
  • Herewith we declare that the product
  • Category : String trimmer
  • Model : 21227
  • Serial number: See product rating label
  • Year of Construction: See product rating label
  • is in conformity with the relevant provisions of the
  • Machinery Directive 2006/42/EC.
  • is in conformity with the provisions of the following other EC-Directives:
  • 2014/30/EU
  • 2000/14/EC & 2005/88/EC
  • 2011/65/EU & (EU)2015/863
  • Furthermore, we declare that the following (parts/clauses of) harmonised standards have been used
  • EN 60335-1; EN 50636-2-91; EN 62233; EN 55014-1;
  • EN 55014-2:2015; EN ISO 3744; EN ISO 3744; ISO
  • 11094 ; IEC 62321-7-2; IEC 62321-4; IEC 62321-5; IEC
  • 62321-6; IEC 62321-7-1; IEC 62321-8; IEC 62321-3-1
  • Conformity assessment method to Annex VI / Directive
  • 2000/14/EC.
  • String trimmer
  • Measured sound power level : LWA=93.3 dB(A)
  • Guaranteed sound power level : LWA.d=96 dB(A)
  • Place, date: Signature: Ted Qu, Quality Director
  • Malmö, 7.8.2020

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