TORRAS iPhone 15 Pro Max 360 Degree Rotatable Magnetic Ring for iPhone 15 Pro Max Case User Guide

June 15, 2024
TORRAS

support@torraslife.com
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FOR ANY ISSUES

Before or after your purchase, TORRAS is always here to help. Some common issues we can help with include, but are not limited to:

  • Defective/Damage products (button issues), or wrong size, fit issues.
  • MagSafe compatibility issues or any other issues/ concerns.

CONTACT US

To ensure prompt and efficient service, we recommend reaching out to our customer service specialists using one of the following methods:

  1. Visit TORRAS on Amazon’s product list and click the “Ask a Question” to send a message to us directly. Or here is the quick button: Ask a Question
  2. Send an email to support@torraslife.com with details about your issue. You can expect a reply within 12 hours in both methods.

USEFUL INFORMATION

  1. This case is only compatible with the 6.7-inch iPhone 15 Pro Max (Biggest with 3 cameras) released in 2023. Please navigate to Setting > General > About > Model Name to check if your phone model is compatible.
  2. This case is only compatible with MagSafe accessories. MagSafe Magnetic. May Not work with Non-Brand Wireless Chargers. Not Work with Car Wireless Chargers/Pad in Audi A6, 2024 Subaru Crosstrek, Tesla.

Product Usage Tips

  1. About Magsafe compatibility and Warm Tips
    a) Only compatible with Apple Magsafe accessories, such as Magsafe car mount, Magsafe wallet, Magsafe kickstand, Magsafe charger and so on.
    b) Only stick on the steel surface
    Warm tips:
    a) Some car holders are Non-Mag-Safe, such ordinary car holders or a metal plate attached, which won’t fit
    b) Not working with Non-Brand Wireless Chargers. Not working with Car Wireless Chargers/Pad in Audi A6, 2024 Subaru Crosstrek, Tesla.

  2. About the guidelines for the use of the ring/kickstand and Warm Tips
    a) The ring/kickstand of this phone case can only be opened at a 120-degree angle. If customers open the angle more than 120-degrees, it will cause damage.

Warm Tips:
a) The maximum opening Angle of the support can be 120-degrees, if the force is reversed, the kickstand/ring has the risk of damage
b) The backplane of the phone case is bent from 180° to 120° and the support has the risk of falling off
c) The kickstand/ring of this product can be rotated 360°. If the kickstand/ring is opened and rotated during the process of uneven force, the kickstand/ring is twisted and stressed, then the the kickstand/ring has the risk of deformation  and can not be closed.
d) When you open the ring of this product, there is a groove where you can insert your fingernail between the ring and the base and pull the ring out.

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

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