NEWTRAL NT002 Ergonomic Chair User Manual
- June 14, 2024
- NEWTRAL
Table of Contents
User Manual
Ergonomic Chair
NTO002
Lockable Auto-following Backrest First in the world
PATENTED
Parts List
(Note:Drawings are only for reference) 
Hardware Parts
(Note:Drawings are only for reference) 
Installation Guide
Adjustment Instructions
1.1 Seat Back Height Adjustment
1.1.1Method .
Standing behind the chair, put your foot on the five-star shaped base, pull
the bracket with your hands and lift up slowly a section by a section (a
sectionis 1 cm). 4 gears in all, you can hear the locking sound when in any
one of the 4 gears.
1.1.2Method 2.
Sitting on the chair, leaning forward slightly, put your hands backward to
hold the lumbar support, then lift up slowly a section by a section (a section
is 1 cm), you can choose the most suitable height for the waist according to
your feelings. 4 gears in all, you can hear the locking sound when in any one
of the 4 gears.
Please note: Lifting the backrest to the highest height, the backrest can not
be locked, and it will reset to the lowest height. 1.2 Seat Back Tilt
Adjustment
1.21Tilt
Sitting on the chair and move forward the tilt adjustment mechanism with your
left hand to unlock it. Leaning back against the backrest to adjust leaning
angle.
1.2.2 Upright
Please move the tilt adjustment mechanism forward again with your left hand,
and then lean back vigorously ( This step is very very important!!).
When you hear the “click” sound, the back of the chair is unlocked
successfully, you can adjust the tilt angle again or restore to the upright
state. You can push the tilt lever with your left hand if you need to fix the
backrest.
If you do not lean your body back on the backrest with force when unlock the
adjustment mechanism, the backrest will stunkanditwon’ trestore to the upright
state.
1.3 Seat Depth Adjustment
Standing on the right of the chair, one hand lift the seat depth adjustment
mechanism, the other hand put on the end of the seat cushion, grab the seat
cushion to move back and forth to adjust the seat depth. and one of your foot
keeps the chair base still is a must when you move the seat forward. 1.4
Footrest Adjustment
1.4.1 Pull out the Footrest
Pull out the footrest from the cushion below, adjust the length of the
footrest connection part according to your leg length, then flip the footrest
outward from the bottom to the top, when hear a click and the footrest is
fixed.
1.4.2 Retracting the Footrest
Pull out the black protruding knob from the middle of the footrest, then
rotate the black knob to unlock the footrest. After folding the footrest
inward and the footrest is fixed – when hearing a sound of “click”, pushing
the footrest inward to retract. (The first batch of chairs)
Turn the black knob protruding from the middle of the footrest in the
direction of the arrow on top of the knob to unlock the footrest, and then
push the footrest inward to retract it. (The second batch of chairs) 1.5
Seat Height Adjustment
151LiftUp
Raising the height adjustment bar and your hip needs to leave off cushion at
the same time, the chair will slowly rise, release the height adjustment lever
when the height you think is suitable.
1.5.2 Lower the Seat
Sitting on the chair and lifting the height adjustment lever, the chair will
down slowly, release the height adjustment lever when the heightyou think is
suitable. 1.6 Armrest Adjustment
1.6.1 Up and Down Adjustment
Raising the button on the outside of the armrest and then lift the armrest
upward to adjust the suitable height of the armrest according to your needs
1.6.2 Front and Back Adjustment
Grabbing the armrest with your hand and move it forward and backward to adjust
the suitable distance to your desktop
1.6.3 Leftand Right Adjustment
Grabbing the armrest with your hand and then rotate to left or right
forcefully to adjust the suitable angle for your arms placement
1.6.4 Inside and Outside Adjustment
Holding the middle of the armrest with your hand, press the button on the
inside of the armrest and move the armrest inside or outside to adjust the
suitable position for you. 1.7 Backward Tilt Strength Adjustment
There is a round black knob at the center of the bottom of the chair, you can
adjust the back tilt strength according to the direction of the knob
“+”,”-“symbol (the “+” sign means requires more leaning force, the “-” sign
means requires less leaning force) 1.8 Lumbar Support Strength Adjustment
The orange knob on the back of the chair can adjust the support strength of
the lumbar support, please follow the direction of the “+” and “-” symbols as
well as arrows marked on the orange knob, you can adjust the lumbar support
strength through rotate the knob (the “+” sign means requires more support
strength of the lumbar support, the “-” sign means requires less) 1.9 Lumbar
Support Lock/Unlock Function
Thereis a black knob switch below the lumbar support. Twist the switch, when
the lumbar supportis unlocked and it can chase your waist automatically. When
the lumbar support is locked and it can support the waist in a fixed way, you
can adjust the lumbar support position according to your needs. 1.10
Headrest Adjustment
1.10.1 Angle Adjustment
Headrest rotates up and down in a range of 30° so you can adjust the suitable
angle of the headrest according to the needs of your head and neck.
1.10.2 Up And Down Adjustment
Holding the headrest and pull it up and down to adjust the suitable height
according to the needs of your head and neck.
COMMON QA
2.1 Regarding Adjustment Function
2.1.1 Q: Why is there no way to lock my seat back when it raised to the highest height, it will fall to the lowest position.
A: The chair has a total of 5 height adjustment gears, but only a total of 4 lock position. The lowest height for the first gear height, and it can be raised up to the fourth height. When the backrest is pulled to the highest height and it is impossible to lock. When you lift the backrest up one gear by one gear, you will hear the sound 4 times and when you hear the forth sound ( the highest height ) then the backrest will reset to the lowest height.
2.1.2 Q: How do I adjust the height of the backrest?
AL: You can stand behind the chair, put your foot on the five-star shaped base, pull the bracket with your hands and lift up slowly a section by a section (a section of 1 cm). Please note that when you lift the backrest to the highest height, the backrest can not be locked, and it will reset to the lowest height. A2:sitting on the chair, leaning forward slightly, put your hands backward to hold the lumbar support, then lift up slowly a section by a section (a section of 1 cm), you can choose the most suitable height for the waist according to your feelings. Please note that when you lift the backrest to the highest height, the backrest can not be locked, and it will reset to the lowest height.
2.1.3 Q: Why can't the backrest return to upright after tilting?
2.1.4 Q: How to make the chair in the tilt state?
2.1.5 Q: I need to push very hard to make the back of the seat lean back, any suggestions?
2.1.6 Q: How to adjust the seat depth?
A: Standing on the right of the chair, one hand lift the seat depth adjustment mechanism, the other hand put on the end of the seat cushion, grab the seat cushion to move back and forth to adjust the seat depth.
2.1.7 Q: How do I retract the foot rest?
2.1.8 Q: How do | make the lumbar support follow my waist instead of being fixed?
A: There is a black knob switch below the lumbar support. Twist the switch, when the lumbar support is unlocked and it can chase the waist automatically.
2.1.9 Q: Can the position of lumbar support be fixed?
A: Of course! There is a black knob switch below the lumbar support. Twist the switch, when the lumbar support is locked and it can support your waist in a fixed way, you can adjust the lumbar support position according to your needs.
2.2 Regarding the After-Sales Policy
2.2.1Q : How can I getin touch if need after-sales service?
A: You can contact us by after-sales email, and we will reply to you within 24 hours. Please rest assured that we will try our best to help you.
2.2.2Q:If Idon'tlike it, how long can I return it for free?
A: Within 30 days, you can return for full refund if you don’ t like it without questions asked.
2.2.3Q:How long is the warranty period?
A:3years.
2.2.4 Q: What services can I get during the 3-year warranty period?
A:In 3 years warranty, you can get free parts replacement without shipping charge if any quality problems.
2.2.5 Q: What if the quality problem occurs to the chair after the 3-year warranty period?
A: After 3 years warranty till the 10th year, you can get free parts replacement, you only pay the shipping charge if any quality problems.
NEWTRAL
Ergonomic Chair