CrazyDeal HD1080P JOOAN CCTV Security Outdoor Cameras User Guide
- June 14, 2024
- CrazyDeal
Table of Contents
CrazyDeal HD1080P JOOAN CCTV Security Outdoor Cameras
Specifications
- Resolution: 1296*1080 (2MP)
- Lens: 3.6mm
- Video standard: NTSC
- Signal type: AHD, TVI
- Port: BNC port, power port(12V)
- Sensor: cover the sensor, red LEDs light up, camera will enter night vision
How to Use the Camera
The camera can be used by following these steps:
- Connect the BNC cable to the DVR and power supply.
- Connect the other end of the BNC cable to the camera’s 2 ports.
- No additional power supply is required for the camera.
Troubleshooting
If the camera is not showing an image in the DVR, please follow these steps to identify and resolve the issue:
- Check Power and Camera:
- Plug in the adapter and cover the sensor to check if the red LEDs light up.
- If the red LEDs light up, the power and camera are functioning properly.
- If the red LEDs do not light up, there may be a problem with the camera or power supply.
- Try using a different adapter to determine if the issue is with the camera or adapter.
- Check DVR’s Channel Type:
- Ensure that the DVR supports 2MP (1080P) analog cameras.
- Select the appropriate channel type in the DVR settings. For example, if using channel type 1, it should support local cameras with a maximum resolution of 1080P and up to 8 cameras.
- Check Preview Signal in DVR:
- If the image appears black and white even during the daytime, check the preview signal in the DVR.
- Select either AHD or TVI as the signal type for this camera’s channel.
- For example, if the camera is connected to channel port 1, change the signal of camera 1 to AHD or TVI.
- Wait for 1-3 minutes for the changes to take effect.
- Most DVRs can automatically detect and adjust the signal type based on the connected camera.
Warranty
The camera comes with a full warranty of 1 year and lifetime tech support.
Here are the warranty details:
- If the camera is broken within 1 year, please message us and provide a video showing the problem (cover the sensor, ensure the red LEDs do not light up, and confirm that the adapter is not the issue). We will provide a new camera free of charge.
- If the camera is functioning but the image quality is not satisfactory, please message us for assistance. If the problem is determined to be with the camera, we will send a replacement within the 1-year warranty period.
FAQ
Q: Can this camera work alone without a DVR?
A: No, this camera only works with a DVR via a BNC cable.
Q: How is the camera powered?
A: The camera is powered through the BNC cable connected to the DVR and
power supply. No separate power supply is required for the camera.
Q: What should I do if the red LEDs do not light up?
A: If the red LEDs do not light up, there may be an issue with either the
camera or the power supply. Try using a different adapter to determine which
component is causing the problem.
Q: How do I change the signal type for the camera’s channel in the DVR?
A: In the DVR settings, locate the channel corresponding to the camera
and select either AHD or TVI as the signal type for that channel. Wait for a
few minutes for the changes to take effect.
We are here if you have bought the camera,any unsatisfication, or any problem,
even you bought wrong, pls contact us, there should be a better solution than
return:[email protected] / online support: Skype live:
market_491
Package
NOTE:
This camera only works with DVR via BNC cable, it can’t work alone.
Package: Camera + screws bag
Details about the camera
- Resolution: 1296*1080 (2MP)
- Lens: 3.6mm
- Video standard: NTSC
- Signal type: AHD, TVI
- Port: BNC port, power port(12V）
- Sensor: cover the sensor, red LEDs light up,camera will enter night vision.
How to use the camera:
The BNC cable has 4 ports, 2 ports on each side: one side is connected to the
DVR and power supply, another side is connected to the camera’s 2 ports, no
need power supply for the camera seperately.
Trouble shooting
Camera is Plug and Play, if it can’t show image in the DVR, pls follow below steps to check the reason:
-
Check Power and Camera: plug the adapter and cover the sensor to check,
If the red LEDs light up, the power and camera is no problem.
If the red LEDs can’t light up, the problem should be in the camera or power.
Pls change an adapter to check the problem is in the camera or adapter. -
if red LEDs light up, but no image in the DVR, pls Check the DVR’s channeltype, it should supports 2MP(1080P) analog camera .
For example as below,select channeltype 1:it supports Local camera(Local is Analog) max 1080P :8pcs -
if the image is B/W only even at daytime, pls Check the preview signal in the DVR, select AHD or TVI at this camera’s channel.
For example as below:
We connect this camera to the DVR at channel port 1, the image is not right, we can change the signal of camera 1 into AHD or TVI, wait for 1-3 minutes, the problem is solved. Most DVR can auto change the signal type according to the camera’s type.
Warranty
Full warranty of 1 year & Life-time tech support:
if the camera is broken in 1 year, message us to get a new one for free (pls
shot a video to show the problem is in the camera by cover the sensor, the red
LEDs can’t light up, and the adapter is no problem)
if the camera can work, but the image result is not good enough, pls message
us to get assistance,if the problem is in the camera, we will resend a new
one(the order should be in 1 year warranty)