HACH HQ1110 Portable Multi Meter User Manual

DOC022.97.80629
HQ1110, HQ1130, HQ1140,
HQ2100, HQ2200, HQ4100,
HQ4200, HQ4300
09/2022, Edition 4 Basic User Manual

Online user manual

This Basic User Manual contains less information than the User Manual, which is available on the manufacturer’s website.

Product overview

The HQ Series portable meters are used with digital Intellical¹ probes to measure one or more water quality parameters. Refer to Figure 1. The meter automatically recognizes the type of probe that is connected. The meter can connect to a PC or USB storage device to transfer data that is saved in the meter. The optional Hach Communication Dongle (HCD) connects the meter to Claros™ .
The HQ Series portable meters are available in eight models. Table 1 shows the types of probes that can connect to each model.

3 Display

1. IntelliCAL® is a registered trademark of Hach Company in the U.S.A.
   Table 1 HQ Series meter models

Meter model| Probe connectors| pH/mV/ORP² probes| LDO/LBOD³ probes| Conductivity4 probes| ISE5  probes
---|---|---|---|---|---
HQ1110| 1| ✔| | |
HQ1130| 1| | ✔| |
HQ1140| 1| | | ✔|
HQ2100| 1| ✔| ✔| ✔|
HQ2200| 2| ✔| ✔| ✔|
HQ4100| 1| ✔| ✔| ✔| ✔
HQ4200| 2| ✔| ✔| ✔| ✔
HQ4300| 3| ✔| ✔| ✔| ✔

Specifications

Specifications are subject to change without notice.

(19.1 oz); HQ4100: 530 g (18.7 oz); HQ4200: 550 g (19.4 oz); HQ4300: 570 g (20.1 oz)
Enclosure rating| IP67 with battery compartment installed
Power requirements (internal)| Rechargeable lithium-ion battery 18650 (18-mm diameter x 65-mm length, cylindrical), 3.7 VDC, 3200 mAh; Battery Life: > 1 week with typical use (10 readings/day, 5 days/week in Continuous or Push to read mode, or > 24 hours in Interval mode with 5 minute intervals and shutdown timer ≤ 15 minutes)
Power requirements (external)| Class II, USB power adapter: 100–240 VAC, 50/60 Hz input; 5 VDC at 2 A USB power adapter output
Meter protection class| IEC Class III (SELV (Separated/Safety Extra-Low Voltage) powered); USB power adapter is IEC Class II (double-insulated)
Operating temperature| 0 to 60 °C (32 to 140 °F)
Charging temperature| 10 to 40 °C (50 to 104 °F)
Operating humidity| 90% (non-condensing)
Storage temperature| –20 to 60 °C (–4 to 140 °F) maximum 90% relative humidity (non-condensing)
Probe connector| 5-pin M12 connector for Intellical probes
Micro-USB connector| The micro-USB connector enables USB cable and USB power adapter connectivity.
Data log (internal)| HQ1000 Series: 5000 data points; HQ2000 Series: 10,000 data points;
HQ4000 Series: 100,000 data points
2. pH/mV/ORP probes include temperature 3. LDO/LBOD probes include temperature 4. Conductivity probes include salinity, TDS (total dissolved solids), resistivity, temperature 5. Ion-selective probes such as ammonia, nitrate, chloride, fluoride, sodium

storage in Continuous mode.
Data export| USB connection to PC or USB storage device (limited to the storage device capacity)
Temperature correction| Off, automatic and manual (parameter-specific)
Certifications| CE, UKCA, FCC, ISED, RCM, KC, ETL Verified: US DOE/ NRCan Energy Efficiency, RoHS
Warranty| HQ1000 and HQ2000 series: 1 year (US), 2 years (EU); HQ4000 series: 3 years (US), 3 years (EU)

General information

In no event will the manufacturer be liable for damages resulting from any improper use of product or failure to comply with the instructions in the manual. The manufacturer reserves the right to make changes in this manual and the products it describes at any time, without notice or obligation.
Revised editions are found on the manufacturer’s website.

4.1 Safety information

The manufacturer is not responsible for any damages due to misapplication or misuse of this product including, without limitation, direct, incidental and consequential damages, and disclaims such damages to the full extent permitted under applicable law. The user is soley responsible to identify critical application risks and install appropriate mechanisms to protect processes during a possible equipment malfunction.
Please read this entire manual before unpacking, setting up or operating this equipment. Pay attention to all danger and caution statements. Failure to do so could result in serious injury to the operator or damage to the equipment.
Make sure that the protection provided by this equipment is not impaired. Do not use or install this equipment in any manner other than that specified in this manual.

4.2 Use of hazard information

DANGER
Indicates a potentially or imminently hazardous situation which, if not avoided, will result in death or serious injury.
WARNING
Indicates a potentially or imminently hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
Indicates a potentially hazardous situation that may result in minor or moderate injury.
NOTICE
Indicates a situation which, if not avoided, may cause damage to the instrument. Information that requires special emphasis.

4.3 Precautionary labels

Read all labels and tags attached to the instrument. Personal injury or damage to the instrument could occur if not observed. A symbol on the instrument is referenced in the manual with a precautionary statement.
**** Electrical equipment marked with this symbol may not be disposed of in European domestic or public disposal systems. Return old or end-of-life equipment to the manufacturer for disposal at no charge to the user.

4.4 Product components
Make sure that all components have been received. Refer to Figure 2. If any items are missing or damaged, contact the manufacturer or a sales representative immediately.

6   Screwdriver (#1 Phillips)

4.5 Certification

Canadian Radio Interference-Causing Equipment Regulation, ICES-003, Class B:
Supporting test records reside with the manufacturer.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de classe B répond à toutes les exigences de la réglementation canadienne sur les équipements provoquant des interférences.
FCC Part 15, Class “B” Limits
Supporting test records reside with the manufacturer. The device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

1. The equipment may not cause harmful interference.
2. The equipment must accept any interference received, including interference that may cause undesired operation.

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at their expense. The following techniques can be used to reduce interference problems:

1. Move the equipment away from the device receiving the interference.
2. Reposition the receiving antenna for the device receiving the interference.
3. Try combinations of the above.

4.6 Hach Communication Dongle (optional)

The optional Hach Communication Dongle (HCD) uses Bluetooth®6 Low Energy to communicate with Claros™ .
Follow all manufacturer guidance and warnings to install and operate the device. Refer to the documentation that is supplied with the HCD.

4.7 Intended use

CAUTION

| Chemical exposure hazard. Obey laboratory safety procedures and wear all of the personal protective equipment appropriate to the chemicals that are handled. Refer to the current safety data sheets (MSDS/SDS) for safety protocols.

The HQ Series portable meters are intended for use by individuals who measure water quality parameters in the laboratory or in the field. The HQ Series meters do not treat or alter water.

Installation

DANGER

| Multiple hazards. Only qualified personnel must conduct the tasks described in this section of the document.

5.1 Lithium battery safety

WARNING

| Fire and explosion hazard. Lithium batteries may get hot, explode or ignite and cause serious injury if exposed to abuse conditions.

• Do not use the battery if there is visible damage.

6 The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by HACH is under license.

• Do not use the battery after strong shock or vibration occurs.
• Do not expose the battery to fire or ignition.
• Keep the battery at temperatures less than 70 °C (158 °F).
• Keep the battery dry and away from water.
• Prevent contact between the positive and negative battery terminals.
• Do not let unauthorized persons touch the battery.
• Discard the battery in accordance with local, regional and national regulations.
• Do not use or store the instrument in direct sunlight, near a heat source or in high temperature environments such as a closed vehicle in direct sunlight.

5.2 Install the battery

WARNING

| Fire and explosion hazard. This equipment contains a high energy lithium battery which can ignite and cause fire or explosion, even without power. To maintain the safety provided by the instrument enclosure, the instrument enclosure covers must be installed and secured with the supplied hardware.
WARNING

| Explosion and fire hazard. Battery substitution is not permitted. Use only batteries that are supplied by the instrument manufacturer.

Only use the manufacturer-supplied lithium-ion rechargeable battery. Refer to Figure 3 for battery installation or removal.

5.3 Charge the battery

DANGER

| Electrocution hazard. If this equipment is used outdoors or in potentially wet locations, a Ground Fault Circuit Interrupt (GFCI/GFI) device must be used for connecting the equipment to its main power source.
WARNING

| Fire hazard. Use only the external power supply that is specified for this instrument.
WARNING

| Electrical shock hazard. Externally connected equipment must have an applicable country safety standard assessment.

NOTICE
Always install the USB port plug when the port is not in use to keep the port clean and to prevent corrosion. Do not charge the battery if the USB port is wet, dirty or has corrosion. Refer to Install the USB and probe port plugs on page 11.
Use the supplied USB cable and USB power adapter or a PC to charge the battery. Refer to Figure 4. When the instrument connects to power and the on/off key is pushed, the green LED indicator is on. The user can operate the instrument while the battery charges. A battery with no charge becomes fully charged after approximately 5 hours when the USB power adapter is used and the instrument power is off. Make sure to install the USB port plug when the USB port is not in use.
Refer to Install the USB and probe port plugs on page 11.

5.4 Install the lanyard

Install the lanyard to safely hold the meter. Refer to Figure 5.

5.5 Install the USB and probe port plugs

Make sure to install the port plugs in the USB and probe port(s) when the ports are not in use to keep the ports clean and to prevent corrosion. The port plugs must be installed in the empty ports to keep the enclosure rating of the instrument. Refer to Figure 6 and Figure 7.
Note: Figure 6 shows a meter with three probe ports. Some meter models have only one or two probe ports.

Startup

6.1 Start the meter

Push to start the meter. If the meter does not start, make sure that the battery is installed correctly or the meter is connected to a power source. Refer to Charge the battery on page 9.

6.2 Select the language

When the meter is powered on for the first time or when a new battery is installed, the display shows the language selection screen. Select the applicable language. The user can also change the language from the Settings menu.

6.3 Set the date and time

When the meter is powered on for the first time or when a new battery is installed, the display shows the Date-Time screen. Complete the steps that follow to set the date and time.
Note: The user can also change the date and time from the Settings menu.

1. Push the up and down arrow keys to select a date format.
2. Push the right arrow to go to the date and time.
3. Push the up and down arrow keys to change the date and time.
4. Push the right arrow to highlight Save.
5. Select Save to keep the settings.

6.4 Connect a probe
Make sure to set the time and date in the meter before a probe is connected. The time stamp for a probe is set when the probe is first connected to the meter. The time stamp automatically records the probe history and the time when measurements are made. Refer to Figure 8 to connect a probe to the meter.

User interface and navigation

After startup, the display shows the home screen. Refer to Home screen on page 13. Use the keypad to select the available options and to change values. Refer to Keypad on page 15. Use the main menu to go to settings and other menus. Refer to Main menu on page 16.

7.1 Home screen

The display shows the home screen when the meter is on and a probe is connected to the meter.
Refer to Figure 9. The HQ4100, HQ4200, HQ4300 models have a color display. For models with two or three probe ports, the screen shows all of the connected probes. Refer to Figure 10.
The tasks that follow are available from the home screen:

• Measure samples
• Calibrate a probe
• Verify a calibration
• Set sample ID’s (identification)
• View and manage data
• Read step-by-step instructions

1. Options menu: gives access to instructions and other menus| 7. Measurement value section: shows the measured value, temperature and units
---|---
2. Data menu: gives access to view and manage data| 8. Measurement stability status indicator: shows the status of the measurement
3. Calibrate button: starts a calibration| 9. Intellical probe port: shows the port location of the connected probe
4. Read button: reads the sample or standard solution value| 10. Intellical probe name: shows the model name of the connected probe
5. Sample ID: shows the name of the sample that is measured| 11. Bluetooth® icon (if Hach Communication Dongle is installed): shows when a bluetooth connection is active
6. Message area: shows the measurement status, sample ID, errors and warnings| 12. Battery charge indicator: shows the percent of the battery charge

1. Home screen with two probes| 4. Save icon: the measurement data is in the data log
---|---
2. Calibrations icon: indicates that the calibration was not accepted or has expired| 5. Warning icon (refer to Troubleshooting on page 20)
3. Error icon (refer to Troubleshooting on page 20)| 6. Home screen with three probes

7.2 Keypad

Refer to Figure 11 for a description of the keypad.

3. Menu key

7.3 Main menu

Push to go to the main menu. Refer to Figure 12.

installed)
3. Data menu| 6. Date and time| 9. Bluetooth® device ID (if HCD is installed)

Operation

This section gives general operation instructions for the meter. For more complete instructions, refer to the on-screen instructions in the meter or in the user manual for the probe.

8.1 Measure samples

The steps that follow are general steps to measure samples with the meter.

1. Select the measurement mode. Refer to Meter settings on page 18.
2. Prepare the sample for measurement. Refer to the on-screen instructions in the meter or in the user manual for the probe.
3. Measure the sample as follows:
   • Push to read mode: Select Read (or Read all) to measure the sample value. The meter automatically saves the value.
   • Interval mode: Select Start (or Start all) to start the measurements. The meter automatically measures and saves the sample value at the specified time intervals. Select Stop (or Stop all) to stop the measurements.
   • Continuous mode: The meter measures the sample value continuously. Select Save (or Save all) to save the value that shows on the display screen.

After each measurement, the display shows the result. The save icon shows on the display if the result is saved in the data log.

8.2 Calibrate a probe
The steps that follow are general steps for probe calibration with the meter. To change the calibration settings, refer to Probe settings on page 19.

1. From the home screen, select Calibrate. If more than one probe is connected, select the probe to calibrate. The display shows the solution(s) to use for the calibration.

2. Prepare the buffers or standard solutions for calibration. Use the on-screen instructions in the meter or in the user manual for the probe.

3. Select Read to start the calibration. The meter measures the value of the calibration solution.
   When the measurement is complete, the display shows the result.

4. Select Read to measure the value of the other buffers or standard solutions, if applicable. Select Save to save the calibration.

Note: If the calibration is not accepted, refer to the on-screen troubleshooting instructions in the meter or in the user manual for the probe.

8.3 Verify the calibration

The steps that follow are general steps to verify a probe calibration with the meter. To change the verification settings, refer to Probe settings on page 19.

1. From the home screen, select Options > Verify calibration. The display shows the buffer or standard solution to use for the verification.
   Note: If more than one probe is connected, select the probe to verify.

2. Prepare the buffer or standard solution for verification. Use the on-screen instructions in the meter or in the user manual for the probe.

3. Select Read to start the verification. The meter measures the value of the verification solution.
   When the measurement is complete, the display shows the result.

4. If the verification is successful , select Save to save the result.

Note: If the verification is not accepted, refer to the on-screen troubleshooting instructions in the meter or in the user manual for the probe.

8.4 Include sample ID with measurement data

The instrument can save a sample name (ID) with the stored measurement data. Enter multiple sample names in the instrument, then select the applicable sample name before the samples are measured. The instrument adds numbers to samples with the same name, e.g., “Sample name (2)”.

1. Push and select Samples.
2. Select an option.

include letters and numbers.
Delete samples| Removes sample names.

8.5 Include user ID with stored data

The instrument can record a user name (ID) with the stored data. Enter multiple user names in the instrument, then select the applicable user name before calibrations or measurements are started.

1. Push and select Settings. The list of settings shows.
2. Select Users.
3. Select an option.

screen and is saved with the stored data.
Create new user| Opens a screen to add new user names. User names can include letters and numbers.
Delete users| Removes user names.

Meter settings

Complete the steps that follow to change the general settings for the meter.
Note: Password protection may prevent access to some menus. Refer to the online user manual for information on access control.

1. Push   and select Settings. The list of settings shows.
2. Select an option.

calibration and verification.
Refer to Probe settings on page 19 to change the settings for the connected probe.
Measurement mode| Sets when measurements are started. Options: Push to read, Continuous or Interval.
Push to read: The sample is measured only when Read is pushed. Data is saved in the data log automatically when the stability criteria are met.
Interval: The sample is measured at regular intervals for a specified duration. Data is stored in the data log automatically.
Continuous: The meter measures the sample value continuously. Data is only saved in the data log when the user selects Save.
Temperature| Sets the temperature units to °C or °F.
Display| Changes the settings for the display. Options: Brightness, Backlight and Shutdown.
Brightness: Changes the intensity of the backlight. Options: 10 to 100% (default: 50%).
Backlight: Sets the backlight to off when the meter is not used for a specified time.
Options: 15 seconds, 30 seconds, 1 minute, 5 minutes or Never.
Shutdown: Sets the meter to off when the meter is not used for a specified time.
Options: 1 minute, 2 minutes, 5 minutes, 10 minutes, 30 minutes, 1 hour, 2 hours or Never.
Sound| Sets the meter to make a sound during key presses or notifications. Options: Key
Press, Stability Alert, Reminder, Error/Warning Alert or (battery) Charge Complete.
Users| Selects a user, adds a new user or deletes a user.
Date-Time| Sets the date/time format, date and time in the meter.
Language| Sets the meter language.
Access| Sets a password to prevent access to the probe settings, some meter settings (measurement mode, temperature, language) and software updates. A user without the password cannot delete settings or data when the access control is on.
Diagnostics| Makes a diagnostic file for technical support or service if a technical problem occurs.
The user must connect the meter to a PC to get the file.

Probe settings

When a probe is connected to the meter, the user can change the probe settings for measurements, calibrations and verifications. Refer to the steps that follow to access the settings for the connected probe. For a complete description of the settings, refer to the online user manual for the meter.
Note: Password protection may prevent access to some menus. Refer to the online user manual for information on security settings.

1. Push and select Settings. The list of settings shows.
2. Select the probe name.
3. Select the applicable option: Measurement, Calibration or Verification.

Data management

The meter saves the data from sample measurements, calibrations and verifications as follows:

• Sample measurements—The meter automatically saves the measured sample data when the measurement mode is Push to read or Interval. When the measurement mode is Continuous, the user must select Save to save the measured sample data. The save icon shows on the Home screen when the measured sample data is in the data log.
• Calibration data—The user must select Save to save the calibration data. The calibration data is saved in the meter and in the Intellical probe.
• Verification data—The user must select Save to save the verification data.

Complete the steps that follow to view, export or delete data.

1. Push and select Data, or select Data from the Home screen.
2. Select an option.

Push the down arrow to see more data. The calibration icon shows when the data type is calibration data. The verification icon shows when the data type is verification data.
To see more details for a data point, select a data row and push the right arrow. To apply a filter and show only the filtered data, push the left arrow and select a parameter, data type or date range.
Export data| Sends a copy of all of the data in the data log to a connected PC or a USB storage device.
To connect the instrument to a PC, refer to Figure 4 on page 10. To connect the instrument to a standard USB storage device, use a micro USB to USB Type A adapter. Alternatively, use a USB storage device that has a micro USB connector.
When the instrument connects to a PC, a File Explorer window opens to a drive with the name “HQ-Series”. Expand the drive and look for a subfolder with the meter name and serial number. The data file shows as a .csv file with the date and time as the file name.
Save the .csv file to a location on the PC.
Note: If the File Explorer window does not open automatically, open a File Explorer window and look for a drive with the name “HQ-Series”.
Calibration history| Shows the current and previous calibration data for a connected probe.
Delete data| Erases all of the data in the data log. Password protection may prevent access to the delete data option.

Maintenance

CAUTION

| Multiple hazards. Only qualified personnel must conduct the tasks described in this section of the document.

12.1 Clean the instrument

Clean the exterior of the instrument with a moist cloth and a mild soap solution and then wipe the instrument dry as necessary.

12.2 Replace the battery

Replace the battery when the battery does not charge or does not hold a charge. Use only the battery and the battery charger that are supplied by the manufacturer.
Refer to Install the battery on page 8.

12.3 Prepare for shipping

The instrument contains a lithium-ion battery, which is regulated as a hazardous material and must comply with hazardous goods regulations for all types of transport. Use the procedures that follow to send the instrument for repair or maintenance:

• Disconnect the probes before shipping.
• Clean and decontaminate the instrument before shipping.
• For the best safety, remove the lithium-ion battery from the device and do not send the battery. If the battery must be sent, keep the battery installed in the battery enclosure but do not attach the battery enclosure to the instrument. Put the battery enclosure with the installed battery in separate packaging to prevent contact with electrically conductive materials (e.g., metals).
• Ship the instrument in the original packaging or ship the instrument in an alternative protective packaging.

Troubleshooting

13.1 Use the on-screen troubleshooting instructions
The user interface has troubleshooting instructions to help correct problems that can occur during measurements, calibrations and verifications. When a problem occurs, the display shows the error or warning icon with a short description of the problem. Push the right arrow to see the recommended procedures to correct the problem.

Replacement parts

WARNING

| Personal injury hazard. Use of non-approved parts may cause personal injury, damage to the instrument or equipment malfunction. The replacement parts in this section are approved by the manufacturer.

Note: Product and Article numbers may vary for some selling regions. Contact the appropriate distributor or refer to the company website for contact information.
Replacement parts

LEZ015.99.00002
Field case for standard probes| LEZ015.99.A001A
Field case for rugged probes| LEZ015.99.A002A
Hand lanyard and dust plugs| LEZ015.99.A005A
Kickstand with hand strap| LEZ015.99.A003A
Protective glove| LEZ015.99.A004A
USB power adapter, 5 VDC, 2 A, 100–240 VAC, US| LEZ015.99.00006
USB power adapter, 5 VDC, 2 A, 100–240 VAC, EU + UK| LEZ015.99.00004
USB power adapter, 5 VDC, 2 A, 100–240 VAC, China| LEZ015.99.00005
USB power adapter, 5 VDC, 2 A, 100–240 VAC, ROW| LEZ015.99.00007

HACH COMPANY World Headquarters
P.O. Box 389, Loveland, CO 80539-0389 U.S.A.
Tel. 970-669-3050
800-227-4224 (U.S.A. only)
Fax 970-669-2932
orders@hach.com
www.hach.com

HACH LANGE GMBH
Willstätterstraße 11
D-40549 Düsseldorf, Germany
Tel. +49 (0) 2 11 52 88-320
Fax +49 (0) 2 11 52 88-210
info-de@hach.com
www.de.hach.com| HACH LANGE Sàrl
6, route de Compois
1222 Vésenaz
SWITZERLAND
Tel. +41 22 594 6400
Fax +41 22 594 6499
---|---

©Hach Company/Hach Lange GmbH, 2020–2022.
All rights reserved. Printed in U.S.A.

Documents / Resources

| HACH HQ1110 Portable Multi Meter [pdf] User Manual
HQ1110, HQ1130, HQ1140, HQ2100, HQ2200, HQ4100, HQ4200, HQ4300, HQ1110 Portable Multi Meter, Portable Multi Meter, Multi Meter, Meter
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References

• Geräte und Reagenzien für die Wasserqualitätsanalyse | Hach
• Hach | Hach

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