Vortex Cellular SkyBell Home Phone User Manual

: June 14, 2024
: Vortex Cellular

Table of Contents

Vortex Cellular SkyBell Home Phone User Manual
PRODUCT INTRODUCTION
CONNECT THE SKYBELL HOME PHONE
DIALING
SPECIAL SETTING COMMANDS
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Vortex Cellular SkyBell Home Phone User Manual

FCC ID: 2ADLJSKYBELL
The device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

PRODUCT INTRODUCTION

Congratulations on purchasing the Vortex SkyBell Home Phone! The SkyBell Home Phone is a Fixed Wireless Terminal that provides users with a home phone system compatible with an analog phone that uses a GSM SIM Card instead of fixed-line broadband. Before using this terminal, please read this user guide carefully. This is our new design, which uses GSM networks to operate. You can dial local, domestic, and international calls with the SkyBell, connecting with a common wired desktop phone and a standard SIM card. It is widely used in these areas:

Homes
Remote country
Mountains
Public telephone shops
Offices
Mobile places such as ships, trains, and long-distance buses

Our SkyBell Home Phone also has these characteristics as below

Easy to install
Easy to operate
Powerful capacity to receive signal
Clear voice quality Long life
Steady performance

KEY TECHNICAL SPECIFICATIONS

Network support: GSM 850/900/1800/1900MHz
Frequency range:
- TX Frequency Range: 880~915MHz, 1710~1785MHz 824~849MHz, 1850~1910MHz
- RX Frequency Range: 925~960MHz, 1805~1880MHz 869~894MHz, 1930~1990MHz
Voltage: DC 5V
Power consumption: Static ≤ 25MA, In Use ≤ 500MA
Peak power consumption: 0.25W/0.5W
Receive sensitivity: -104db
Antenna increment: All directions: 5.0db
Certain/Selection: 12db

KEY FUNCTIONS

Can dial local calls, mobile calls, international calls, and special free calls;
Password authority administrable;
volume adjustable;
Time and Date configurable;
Supports USB modem function, support: Windows XP; Windows Vista; Windows 7; Windows 8; Windows 10;
Cautions and Storage

CAUTIONS

The SkyBell should not be used in garages, oil storage, and chemical plants or near any flammable or explosive substance.
This SkyBell should not be used in a hospital. It will interfere with medical electronic equipment such as pacemakers and audiphones.
If it is found that SkyBell cannot successfully log in to the network, please check whether the SIM card or antenna is properly installed.
Do not touch the antenna when the SkyBell is being used to make or receive calls, otherwise, the SkyBell will be damaged. This kind of damage is beyond the range of warranty.
When the SkyBell is being used, it should be placed where the signal is strong enough. To ensure good voice quality, the SkyBell should be far from other electronic equipment.
Do not use chemical substances to clean the SkyBell, instead use a dry soft cloth to clean it.
Don’t disassemble the SkyBell by yourself. If there is any problem, please contact the authorized personnel.

STORAGE

Do not stack more than 10 SkyBell in storage.
The SkyBell should be stored in a ventilated and dry place.
Do not knock over the SkyBell to avoid breaking the case.

This user guide provides information on the use and operation of your FWT. Kindly read all the information contained in this user guide carefully prior to using the Phone. This will help you in getting the best performance and shall prevent any unintended damage to the device. Check the contents of the box as per the packing list and report any discrepancies immediately to the store from where the device has been purchased.

DO’S & DON’TS
Do not clean the SkyBell while in operation. Before attempting to clean the SkyBell, turn it off and disconnect the external power adapter. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners.

Do not hold the antenna. This may affect call quality and cause the SkyBell to operate at unintended power levels.
Keep the antenna free from obstructions and position the antenna straight up. This will ensure the best call quality.
Do not use a damaged antenna. Have this replaced through a qualified technician. Only use the antenna approved by the manufacturer.
The unapproved antenna may impair the call quality as well as cause damage to the SkyBell.
Do not attempt to change the security codes or components. The user is responsible for any consequences arising out of such an attempt.
Avoid shock or impact. Rough handling can cause damage to the SkyBell body and internal circuits.
Do not paint.
During lightning do not touch the power plug or SkyBell cables. This can cause Electric shock, even death. Do not touch the antenna.
Your SkyBell works with 100-240V AC. Check the voltage before connecting.
Do not plug many power cords into the outlet.
Do not touch the plug with wet hands. Always grasp and pull the plug, not the cord. Do not put heavy things on the power cord or bend it too much.
If the SkyBell is not working for any reason, do not attempt to repair it. The SkyBell should be serviced by qualified service personnel only.
Place the SkyBell and the power supply in a properly ventilated place.
Do not place the SkyBell near high-temperature objects, under direct sunlight, near sources of water, near fire or near inflammable and explosive materials.
Do not place any foreign objects over the SkyBell.
Place the SkyBell in a dry place and do not expose it to moisture.
Place the SkyBell away from other electronic devices like TV and Radio to avoid interference.
For better reception, do not place the Instrument in a building with an iron or metal roof.
Hospitals or healthcare facilities may use equipment that is sensitive to Radio
Frequencies. Please ensure that your SkyBell is turned “OFF” while near such facilities.
Do not use the SkyBell in the designated “No FWT Use” area.

CONNECT THE SKYBELL HOME PHONE

CONNECTING YOUR SERVICE PROVIDER
To use the network services available in your SkyBell, you will need to sign up with a wireless provider and purchase a SIM (Subscriber Identity Module) Card or purchase a prepaid SIM card. In many cases, the wireless provider will make available descriptions of its services and instructions for using its features. Wireless providers may differ in their support of features. Before you sign up, make sure the wireless provider supports the features that you need.

INSTALLING THE ANTENNA

Choosing a proper place for the SkyBell and antenna is the important first step for installation. You can use your mobile phone to search for the place where the strongest signal is. Then put the SkyBell here.
Screw the antenna into the port in the back of the SkyBell.
Please do not place the antenna and the SkyBell too close to a TV set, computer, or radiogram. It will disturb the signal of the SkyBell.

INSERTING A SIM CARD
Make sure the SkyBell is switched off and the AC adapter is unplugged: insert the SIM card only when the SkyBell is switched off and the AC adapter is unplugged. Follow the instructions below to insert a SIM Card into the SkyBell.

Screw off the screw of the SIM card case, and open the cover.
Slide back the SIM card door and lift it up.
Slide the SIM card into the SIM door making sure that the clipped corner of the SIM card lines up with the clipped corner of the SIM holder.
Close the SIM card door and slide it to lock the SIM card in place.
Replace the cover of SIM card case and fixes it with a screw.

CONNECTING YOUR SKYBELL WITH DESKTOP PHONE
If you want to use the SkyBell to make calls, you should connect the SkyBell to a common wired desktop phone. There are two communication portals at the back of the SkyBell. You can connect one desktop phone and billing machine (optional) with our SkyBell. It’s very easy to connect the phone and SkyBell using a common communication cable.

OPERATION & SETTING

Power on/off the FWT
- There is a toggle switch on the back of the FWT
Date and Time setting and query 2.1
- Date Query command: 10101
- Response Confirmation Tone if successful and the device will display Year, Month, Day.
- The below photo is a sample response:

Time Query Command: *10102#
Response Confirmation Tone if successful and the device will display hour and minute.

The below photo is a sample response
Set time command: *2011MMMM*YYMMDDHHMM#

Response Confirmation Tone if successful
MMMM is the password, default password is 0505 YYMMDDHHMM is year (YY) month (MM) day (DD) hour (HH) minute (MM)

Version Query Command: 1010*0#**
Response Confirmation Tone if successful and the device will display the current Software version number. The below photo is a sample response:

DIALING

Pick up the handset and input the desired number after hearing the dialing tone
Press the “#” key after inputting the desired number to dial it immediately, it will be dialed out automatically after 4 seconds if you don’t press the “#” key
The LCD will display like the below photo

PICK UP PHONE CALL
When the SkyBell rings that means there is a new call incoming, the LCD will display the above photo, pick up the handset to proceed conversation, and then it will show the below photo: Return the handset to the base after the conversation is completed. The LCD will show the below photo with the total call timer: return the handset to the base after the conversation is completed. The LCD will show the below photo with the total call timer:

SPECIAL SETTING COMMANDS

The following commands need customer to gain some setting permissions. (The red letter ones )

FW1ction setting

| ****

Volume setting

| ****

••1020 #

| Response Confrrmation Tone if success| is volume level L –

8′ Default level is level 5.

Set l0Oms flash hang up.

| ****

*10501#

| Response Confrrmation Tone if success| Default value is l0Oms flash hang up.

Enable ring back tone

| ****

*10601#

| ****

Response Confrrmation Tone if success

| Play ring back tone when you call out but did not’ getting through.

Disable ring back tone

| ****

*10600#

| Response Confirmation Tone if success| ****

This option is 0 by default.

Enable Caller ID

blocking

| ****

*11001#

| Response Confrrmation Tone if success| 0 all SIM card support this function.

Disable Caller ID

blocking

| ****

”‘11000#

| Response Confrrmation Tone if success| ****

Default value

| ****

Display numbers in DTMF mode

| ****

01110*0#

| Response Confirmation Tone if success| ****

Show as DTMF by default.

---|---|---|---|---
| | | Response|
| Query number display mode| ****

••1110•2#

| Confmnation Tone if

success and show up

out delayed

| dial| ••1120*1″#| Confmnation Tone if

success

| The minimum time

is 1 second, default

after pressing call

| ****

*I1200#

| Confrrmation Tone if

success and show up

| time duration. Unit:

second, e.g. 03

Disable international phone call out

| ****

*11401#

| ****

Response Confirmation Tone if success

| To restrict overseas call. Overseas calls are enabled by default.
---|---|---|---|---
Enable

international phone call out

| ****

*11400#

| Response Confirmation Tone if success| ****

Enable international phone calls out

Query international phone call

restriction

| ****

*11402#

| ****

Response Confirmation Tone if su.ccess and show up as40X

| [f value of X is I , it means there is international call restriction; [f value of X is 0, it means there is no international call restriction.

Restrict all

incoming calls

| ****

••1141*I#

| ****

Response Confirmation Tone if success

| All incoming calls are barred. There is no restriction by default.

Cancel all incoming call restriction

| ****

••1141*0#

| Response Confirmation Tone if success| ****

o incoming call is barred.

Call setup

| ****

Set call waiting

| ****

.. 1200*1#

| Response Confirmation Tone if success|
---|---|---|---|---

Turn off call

waiting

| ****

*12000#

| Response Confirmation Tone if success|

Set unconditional transfer

| ****

*1211MMM#

| Response Confirmation Tone if success| ****

MMM is the transfer of the phone number

Set busy transfer

| ****

*122lMMM#

| Response Confirmation Tone if success| ****

MMM is the transfer of the phone number

setup unable to get through and| ****

UJ23I*MMM#

| Response Confirmation Tone if| MMM is the transfer of the phone number
| transfer| | succes|
---|---|---|---|---

Setup o-answer diver ion

| ****

R espon e ConfirmaJion T o n e if su cc ess

| ****

MMM i zhe transfer of the phone number

No respons e 30s after transfer

Cancel all transfer

| ****

| Respon e Confirmation Tone if suc c es|

Set the number of

time delay dialed

| ****

**1321 *MMM #

| ****

Response

Confirmation Tone

if success

| et telephone

number I

MMM i the transfer

of the phone number

o default value

| ****

Response

Confirmation Tone

if success

| Set telephone

number2

MMM is the transfer of the phone number

o default value

| ****

Response Confirmation Tone if success

| Set telephone

number3

MMM is the transfer of the phone number

o d fault value

Set the call time

delay

| ****

*1310MM#

| ****

Respon

Confirmation Tone if

success

| MM is the Set the number of second ,

Up to two digits, The default value of 5 seconds

Call switching (hold)| ****

**2000

| |
| ****

conference calJ

| **3000| |
---|---|---|---|---

Fixed dialling function

| ****

Query all incoming calls setting

| ****

*11412#

| ****

Resporu;e Confirmation Tone if

success and sho up

as40X

| If value ofX i I it means there is international call

restriction;

If value of X is 0, it means there is no international call reslriction.

et incoming call blacklist

| ****

••1142• • #

| ****

R! poru;e Confirmation Tone if

ucces

| M is sequence number, value ranges from 0-9, and means there are 10 groups of number.

means number egment, maximum length is 11 digits.

Clear all incoming

call blacklist

| ****

••1142

| Respon e Confirmation Tone if success| ****

Clear all incoming call blacklist

Query mcommg call white list

| ****

••1143• *#

| ****

Response Confirmation Tone if success and show up

| M is equence

number, value ranges from 0-9, means the equence number in 10 numbers.

It is howed as

XX is sequence number, ranges from 0-9; its value is the Slllll! as that of M.

is restricted number segment.

et fixed restricted number| ••1144• * #| Respon e Confirmation Tone if| M **** 1s sequence

number, ranges from

| | | success| 0-9; it means you can set l O telephone numbers.

is number segment, the length is no more than 11 digits.

---|---|---|---|---

Clear fixed restricted numbers

| ****

**1144

| Response Confirmation Tone if success| ****

Clear all fixed restricted numbers

Inquire fixed

restricted number

| ****

Response Confirmation Tone if success and how up asAAN-NN …

| M is sequence number, ranges from 0-9; it means you are inquiring the th phone number in the

10 numbers, and

howed as

XXNNN…, XX is

sequence number, ranges from 0-9; its

value is the same as

M.

means restricted number segment.

PACKING LIST
With the SkyBell Home Phone, some important accessories are packed. When you get the SkyBell please check them to see whether you have all of them. Please contact us or call the distributor in your area to receive the
absent parts if you find that you lack one of them as below:

Download PDF:Vortex Cellular SkyBell Home Phone User Manual