beko B3WFU59415MPBS Washing Machine Instructions
- June 14, 2024
- Beko
Table of Contents
- beko B3WFU59415MPBS Washing Machine
- Product Information
- Product Usage
- Safety Instructions
- Important Instructions for Environment
- Technical Specifications
- Installation
- Preliminary Preparation
- Operating the Product
- Maintenance and Cleaning
- Troubleshooting
- DISCLAIMER/WARNING
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
beko B3WFU59415MPBS Washing Machine
Product Information
Specifications
- Supplier/Brand Name: Beko
- Model Name: B3WFU59415MPBS
- Maximum Spin Speed: 1400 RPM
- Capacity: 9 kg
- Dimensions (HxWxD): 84.5 cm x 60 cm x 55 cm
- Power Supply: 230 V / 50 Hz
- Power Consumption: 2200 W
- Weight: 1620 kg
Installation
Proper Installation Location
Before installing the washing machine, make sure to read the safety
instructions.
Installation of Bottom Panel Covers
- Attach cover A to the bottom panel. If available, also attach cover B and overlays.
- Attach hooks of cover B to the bottom panel. Complete the installation by rotating the cover.
NOTE:
Before starting the appliance, remove the transportation locks. Failure to do
so may damage the washing machine.
NOTE:
Keep the transportation locks in a safe place for future use when transporting
the washing machine again. The transportation locks should be reinstalled in
reverse order. Do not transport the washing machine without the transportation
locks properly placed.
Product Usage
Preparation
-
Power and Water Connection
Make sure that the washing machine is properly connected to the power supply and water inlet. -
Sorting Laundry
Sort your laundry according to color, fabric type, and level of dirtiness. -
Loading the Drum
Open the door of the washing machine and load the laundry into the drum. -
Energy and Water Saving Tips
Follow the recommended guidelines to save energy and water while using the washing machine. -
Adding Detergent and Fabric Softener
Add the appropriate amount of detergent and fabric softener to the designated compartments in the detergent drawer. -
Selecting a Program
Select the desired program on the control panel based on the type of laundry and level of dirtiness. -
Starting the Washing Machine
Press the start button to begin the washing cycle. -
Program Duration
The washing machine will display the estimated duration of the selected program. The actual duration may vary depending on the load size and program settings.
Maintenance and Cleaning
-
Cleaning the Detergent Drawer
Regularly clean the detergent drawer to remove any residue or buildup. -
Cleaning the Door and Drum
Clean the door and drum of the washing machine to ensure optimal performance and hygiene. -
Cleaning the Body and Control Panel
Clean the body and control panel of the washing machine using a soft cloth and mild detergent. -
Cleaning the Pump Filter
Regularly clean the pump filter to prevent blockages and maintain proper drainage.
Frequently Asked Questions (FAQ)
-
Q: What should I do before using the washing machine for the first time?
A: Before using the washing machine for the first time, make sure to read the user manual and follow the installation instructions. Also, remove any transportation locks that may be in place. -
Q: How do I clean the detergent drawer?
A: To clean the detergent drawer, remove it from the washing machine and rinse it under running water. Use a soft brush or cloth to remove any residue or buildup. Make sure to dry the drawer thoroughly before reinserting it into the washing machine.
Please read this user manual first!
Dear Customer,
- Thank you for choosing Beko product. We hope that you get the best results from your product which has been manufactured with high quality and state-of-the-art technology. Therefore, please read this entire user manual and all other accompanying documents carefully before using the product.
- Follow all warnings and information in the user manual. Thus, you protect yourself and your product against possible dangers.
- Keep the user manual. If you hand over the product to someone else, provide the user manual as well. Warranty terms, usage, and troubleshooting methods of your product are in the user guide.
Symbols and Definitions
The following symbols are used in the user guide:
Safety Instructions
This section includes the safety instructions necessary to prevent the risk of personal injury or material damage.
Our company shall not be held responsible for damages that may occur if these instructions are not observed.
- Installation and repair operations shall always be performed by Authorised Service.
- Use original spare parts and accessories only.
- Do not repair or replace any component of the product unless it is clearly specified in the user manual.
- Do not modify the product.
Intended Use
- This product has been designed for domestic use. It is not for commercial purposes or it should not be used out of its intended use.
- The product must only be used for washing and rinsing laundry that are marked according
- This appliance is intended to be used in households and similar applications. For example;
- Personnel kitchens of stores, offices, and other work environments;
- Ranches,
- By customers of hotels, motels and other accommodation facilities,
- Bed and breakfasts, hostel-like environments,
- Common areas of apartment blocks or laundries.
Safety of Children, Vulnerable Persons and Pets
- This product may be used by children aged 8 years and older and persons with under-developed physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a product-safe way and the hazards involved.
- Children under the age of 3 should be kept away unless continuously supervised.
- Electrical products are dangerous for children and pets. Children or pets should not play with, or climb on top or inside the product. Check inside the product before use.
- Use child lock to prevent children from intervening with the product.
- Do not forget to close the loading door when leaving the room where the product is located. Children and pets may get locked inside and drown.
- Children should not perform cleaning and user maintenance work without an adult’s supervision.
- Keep the packaging materials away from children. Risk of injury and suffocation.
- Keep all detergents and additives used for the product away from children’s reach.
- Cut the power cable and break and deactivate the locking mechanism of the loading door before disposing of the product for children’s safety.
Electrical Safety
- The product should be unplugged during installation, maintenance, cleaning, and repair procedures.
- If the power cable is damaged, it must be replaced by the authorized service in order to avoid possible risks.
- Do not tuck the power cable under and behind the product. Do not place heavy objects on the power cable. Do not over-bend, crush, or touch the power cable to sources of heat.
- Do not use an extension cord, multiplug, or adaptor to operate your product.
- The plug shall be easily accessible. If this is not possible, a mechanism that meets the electrical legislation and that disconnects all terminals from the mains (fuse, switch, main switch, etc.) shall be available on the electrical installation.
- Do not touch the plug with wet hands.
- When unplugging the appliance, don’t hold the power cord, but the plug.
- Make sure the plug is not wet, dirty or dusty.
Handling Safety
- Unplug the product before moving, and remove the water outlet and water main connections. Drain any water left inside the product.
- The product is heavy, do not move it alone. Do not hold extruding parts such as the laundry loading door to lift and move the product. The upper tray should be tightly fixed for moving.
- Your product is heavy; it should be carried carefully by two people if a staircase is involved. It may cause injuries if your product falls on you. Do not hit and drop the product while carrying it.
- Carry the product in an upright position.
- Make sure that the hoses as well as the power cable are not folded, pinched or crushed after the product is fitted into its place after installation or cleaning procedures.
Installation Safety
- Check the information on the manual and installation instructions to prepare the product for installation and make sure the electrical mains, clean water mains and water outlet are suitable. If not, call a qualified electrician and plumber to have them make the necessary arrangements. These operations are the responsibility of the customer.
- Check for any damage on the product before installing it. Do not have the product installed if it is damaged.
- Injuries may occur if hands are put into uncovered slots. Close the holes of the transportation safety bolts with plastic plugs.
- Do not install or leave the product at locations where it may be exposed to external environmental conditions.
- Do not install the product at locations where the temperature drops below 0 ºC.
- Do not place the product on a carpet or similar surface. It would create a fire hazard since it cannot receive air from underneath.
- Place the product on a level and hard surface and balance with the adjustable legs.
- Connect the product to a grounding plug protected by a fuse suitable to the current values on the type label. Make sure the grounding is carried out by an expert electrician. Do not use the product without suitable grounding to local/national regulations.
- Plug the product in a socket with voltage and frequency values suitable to those indicated on the type label.
- Do not plug the product to loose, broken, dirty, greasy sockets or sockets that have come out of their seats or sockets with a risk of water contact.
- Use the new hose set provided with the product. Do not reuse old hose sets. Do not make additions to the hoses.
- Connect the water inlet hose directly to the water tap. The pressure from the tap should be a minimum of 0.1 MPa (1 bar) and a maximum 1 MPa (10 bars). 10 to 80 litres of water should be running from the tap in a minute in order for the product to function properly. If the water pressure is above 1 MPa (10 Bars), a pressure-reducing valve should be fitted. The maximum allowed temperature is 25°C.
- Fit the end of the water discharge hose to the dirty water discharge drain, the sink, or the bathtub.
- Place the power cable and houses in locations without risk of tripping.
- Do not install the product behind a door, a sliding door, or at another location that will prevent the door from opening completely.
- If a drier is to be placed on the product, fix it with a suitable connection apparatus obtained from the authorized service.
- There is a risk of contact with electrical pieces when the upper trays are removed. Do not dismantle the upper tray of the product.
- Place the product at least 1 cm away from the edges of the furniture.
Operational Safety
- When you are using the appliances, use only detergents, softeners, and supplements suitable for washing machines.
- Do not use chemical solvents on the product. These materials contain an explosion risk.
- Do not operate defective or damaged products. Unplug the product (or turn off the fuse it is connected to), turn off the water tap, and call an authorized service.
- Do not place sources of ignition (burning candles, cigarettes, etc.) or sources of heat (irons, furnaces, ovens, etc.) on top of or near the product. Do not put inflammable/explosive materials near the product.
- Do not get on the product.
- Unplug the product and turn off the tap if you will not be using the product for long periods.
- Detergent/maintenance materials may splash out of the detergent drawer if it is opened while the machine is working Contact of the detergent with your skin and eyes is dangerous.
- Make sure pets do not climb inside the product. Check inside the product before use.
- Do not force open the locked loading door. The door will open once the washing is completed. If the door does not open, use the solutions for the “loading door does not open” error in the Troubleshooting section.
- Do not wash elements contaminated with gasoline, kerosene, benzene, reducers, alcohol or other inflammable or explosive materials and industrial chemicals.
- Do not directly use dry cleaning detergent and do not wash, rinse or spin laundry contaminated with dry cleaning detergent.
- Do not place your hands into the rotating drum. Wait until the drum no longer rotates.
- Do not place your hand or a metal object under the washing machine.
- If washing laundry at high temperatures, the discharged washing water would burn your skin if in contact with your skin, forex. when the discharge hose is connected to the tap. Do not touch the discharge water.
- Take the following precautions to prevent the formation of biofilm and malodours:
- Make sure the room where the washing machine is placed is well-ventilated.
- Wipe the door gasket and loading door glass with a dry and clean cloth at the end of the program.
- The glass of the loading door will heat up when washing at high temperatures. Therefore, do not touch the loading door glass while washing, especially children.
Maintenance and Cleaning Safety
- Do not wash the product with pressure washers, by spraying vapour, water, or pouring water.
- Do not use sharp or abrasive tools to clean the product. Do not use household cleaners, soap, detergent, gas, gasoline, thinner, alcohol, varnish, etc. while cleaning.
- Cleaning agents containing solvents might reek of poisonous fumes( for ex. cleaning solvent. Do not use cleaning products containing solvents.
- There may be detergent residues in the detergent drawer when you open it for cleaning.
- Do not dismantle the filter of the discharge pump while the product is running.
- The temperature in the machine may rise up to 90ºC. Clean the filter after the water in the machine cools down in order to avoid the risk of getting burnt.
Important Instructions for Environment
Compliance with the WEEE Directive
This product complies with the EU WEEE Directive (2012/19/EU). This product
bears a classification symbol for waste electrical and electronic equipment
(WEEE).
This product has been manufactured with high-quality parts and materials that can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.
Compliance with RoHS Directive:
The product you have purchased complies with the EU RoHS Directive
(2011/65/EU). It does not contain harmful and prohibited materials specified
in the Directive.
Package Information
The packaging materials of the product are manufactured from recyclable
materials in accordance with our National Environment Regulations. Do not
dispose of the packaging materials together with the domestic or other wastes.
Take them to the packaging material collection points designated by the local
authorities.
Technical Specifications
Supplier’s name or commercial brand | Beko |
---|
Model name
| B3WFU59415MPBS
7002940015
Nominal Capacity (kg)| 9
Maximum spin speed (cycle/min)| 1400
Built-In| No
Height (cm)| 84,5
Width (cm)| 60
Depth (cm)| 55
Single Water inlet / Double Water inlet| + / –
Electrical connection (V/Hz)| 230 V / 50 Hz
Total current (A)| 10
Total power (W)| 2200
Main model code| 1620
The model information as stored in the product database can be reached by
entering the following website and searching for your model identifier (*)
found on the energy label.
https://eprel.ec.europa.eu/.
The consumption values apply when the wireless network connection is turned off.
Symbols Table
Installation
Please read the “Safety Instructions” section first!
- Your washing machine automatically detects the amount of laundry placed inside when selecting a program.
- While installing the product, before the first use, calibration should be done to ensure that the laundry amount is detected in the most accurate way.
- To do this, select the Drum Cleaning* program and cancel the spin function. Start the program without laundry. Wait for the program to finish, which will take about 15 minutes.
The program name may vary depending on the model. For the appropriate program selection, review the program descriptions section.
- Preparation of the location and electrical, tap water, and waste water installations at the place of installation is under the customer’s responsibility.
- Make sure that the water inlet and discharge hoses as well as the power cable are not folded, pinched or crushed while pushing the product into its place after installation or cleaning procedures.
- Prior to installation, visually check if the product has any defects on it. Do not have the product installed if it is damaged. Damaged products cause risks for your safety.
Appropriate Installation Location
- Place the product on a hard and level floor. Do not place it onto a carpet with a high pile or other similar surfaces. Placing on an improper floor shall cause noise and vibration problems.
- • Total weight of the washing machine and the dryer -with a full load- when they are placed on top of each other reaches to approx. 180 kilograms. Place the product on a solid and flat floor that has sufficient load carrying capacity.
• Do not place the product on the power cable.
• Do not install the product at places where the temperature may fall below 0 ºC. Freezing might damage your product.
• Leave a minimum space of 1 cm between the product and the furniture.
• If you install the product on a surface with steps, never place it close to the edge.
• Do not place the product on any platform.
• Do not place heat sources such as cookers, irons, ovens, heaters,s etc. on the appliance, and do not use them on the product.
Assembly of Bottom Panel Covers
With some models, the base parts of the products are completely closed.
These products do not have plugs and covers.
-
In order to increase the sound comfort of the product, attach cover A after removing the package foam.
Cover A -
Tilt the machine back slightly. Rest the tabs of Cover A against the lower panel. Complete the assembly by rotating the cover.
-
Cover B and the Cap are optional. If available, attach cover B and the Cap.
Cover B -
Rest the tabs of Cover B against the lower panel. Complete the assembly by rotating the cover.
Cap -
Insert the cap by pushing it with your finger.
Removing Transportation Safety Bolts
- Loosen all transportation safety bolts with an appropriate wrench until they turn freely.
- Bend the inner part by pressing it at the grip areas and pull the part out.
- Attach the plastic covers supplied in the User Manual bag into the holes on the rear panel.
NOTICE
Remove the transportation safety bolts before operating the product.
Otherwise, the product will get damaged.
NOTICE
- Keep the transportation safety bolts in a safe place to reuse when the product needs to be moved again in the future.
- Install the transportation safety bolts in reverse order of the disassembly procedure.
- Never move the product without the transportation safety bolts properly fixed in place.
Connecting to Water Supply
NOTICE
Models with a single water inlet shall not be connected to the hot water tap.
In such a case the laundry will get damaged or the product will switch to
protection mode and will not operate. Do not use old or used water inlet hoses
on a new product. It may cause water leakage from your machine and stain your
laundry.
- Tighten all hose nuts by hand. Never use a tool when tightening the nuts.
- Open the taps completely after making the hose connection to check for water leaks at the connection points. If any leak occurs, turn off the tap and remove the nut. Check the gasket and tighten the nut carefully again. In order to prevent water leaks and resultant damage, keep the taps closed when you do not use the product.
Connecting the Drain Hose to the Drain
-
Attach the end of the drain hose directly to the waste water drain, washbasin, or bathtub.
Your house will be flooded if the water draining hose is dislocated during water draining. There is also a risk of burning due to the high washing temperatures. In order to prevent such situations and make sure that the product performs water intake and drain processes without any problem, fix the drain hose securely. -
Connect the drain hose to a minimum height of 40 cm and a maximum height of 100 cm.
-
Installing the water draining hose at ground level or close to the floor (40 cm below) and then raising it makes water discharge difficult and the laundry may come out extremely wet. Thus, follow the heights provided in the figure.
-
To prevent the waste water to go back into the product again and to ensure easy drainage, do not immerse the end of the hose into the waste water or do not insert it into the drain for more than 15 cm. If it is too long, cut it short.
-
The end of the hose should not be bent, it should not be stepped on and the hose must not be pinched between the drain and the product. Otherwise, water discharge issues may emerge.
-
If the length of the hose is too short, use it by adding an original extension hose. The overall length of the hose shall not be longer than 3.2 m. To prevent water leaks, always secure the connection between the extension hose and the draining hose of the product with a suitable clamp so that it does not come off and cause leaks.
Adjusting the Stands
Electrical Connection
Connect the product to a grounded outlet protected by a 16 A fuse. Our company shall not be responsible for the damages that shall be incurred due to using the product without grounding according to local regulations.
- Connection must comply with national regulations.
- The electrical connection cable infrastructure of the product must be adequate and suitable for product requirements. It is recommended to use a residual current device.
- Power cable plug must be within easy reach after installation.
- If the current supply to the fuse or breaker in the house is less than 16 Amps, have a qualified electrician install a 16 amp supply.
- The voltage specified in the “Technical specifications” section must be equal to your mains voltage.
- Do not make connections via extension cables or multiplugs. Overheating and burning may occur due to the connecting cable.
Damaged power cables should be replaced by the authorised service in order to prevent possible danger.
Start-Up
Before starting to use the product make sure that the preparations described
in section “Environmental instructions” and “Installation”. To prepare the
product for washing laundry, perform first operation in Drum Cleaning
programme. If this pro-gramme is not available in your product, apply the
method which is described in section “Cleaning the loading door and the drum”.
Preliminary Preparation
Please read the “Safety Instructions” section first!
Sorting the Laundry
- Sort laundry according to type of fabric, color, and degree of soiling and allowable water temperature.
- Always observe the instructions given on the garment care labels.
Preparing Laundry for Washing
- Laundry items with metal attachments such as, underwiring, belt buckles or metal buttons will damage the product. Remove the metal pieces or wash such clothes by putting them in a laundry bag or pillowcase.
- Take out all substances in the pockets such as coins, pens and paper clips, and turn the pockets inside out and brush. Such objects may damage the product or cause noise problems.
- Put smallsize clothes such as infant socks and nylon stockings in a laundry bag or pillowcase.
- Place curtains in without compressing them. Remove curtain attachment items. Curtain attachment items may cause pulling and tearing on the curtain.
- Fasten zippers, sew loose buttons, and mend rips and tears.
- Wash “Machine washable” or “Hand washable” labeled products only with an appropriate program.
- Do not wash colors and whites together. New, darkcolored cotton releases a lot of dye. Wash them separately.
- Tough stains must be treated properly before washing.
- Wash trousers and delicate laundry turned inside out.
- Laundry that are subjected to materials such as flour, lime dust, milk powder, etc. must be shaken off before placing into the product. Such dust and powders in the laundry may build up on the inner parts of the product in time and can cause damage.
Tips for Energy and Water Saving
Following information will help you use the product in an ecological and
energy/water-efficient manner.
- Operate the product in the highest load capacity allowed for the program you have selected, but do not overload. See “Programme and consumption table”
- Observe the temperature instructions on the detergent packaging.
- Wash slightly soiled laundry at low temperatures.
- Use faster programs for small quantities of lightly soiled laundry.
- Do not use prewash and high temperatures for laundry that is not heavily soiled or stained.
- If you plan to dry your laundry in a dryer, select the highest spin speed recommended during the washing process.
- Do not use more detergent than the recommended amount on the detergent packaging.
Loading the Laundry
- Open the loading door.
- Put the laundry items into the product in a loose manner.
- Push the loading door to close until you hear a locking sound. Ensure that no items are caught in the door. The loading door is locked while a program is running. The door lock will open once the program is completed. Then you can open the loading door. If the door does not open, apply the solutions provided for the “Loading door cannot be opened” error in the Troubleshooting section.
Correct Load Capacity
The maximum load capacity depends on the type of laundry, the degree of
soiling, and the desired washing program. The product automatically adjusts
the water amount according to the weight of the laundry put inside it.
- Follow the instructions in “Programme and consumption table”. When the appliances are overloaded product’s washing performance will drop. Moreover, noise and vibration problems may occur.
Using Detergent and Softener
WARNING
Read the manufacturer instructions on the package while using detergents,
softeners, starch, bleach, colorants, and antilimescale, and follow the dosage
information provided. Use a measuring cup, if any.
The detergent drawer comprises three compartments:
- for prewash,
- for main washing,
- for softener,
- ( ) a siphon piece in the softener compartment,
- ( ) there is a liquid detergent apparatus for liquid detergent use in the main washing compartment.
Detergent, Softener and Other Cleaning Agents
- Add detergent and softener before starting the washing programme.
- Do not leave the detergent drawer open when the washing programme is on.
- If you are using a programme without prewashing, do not put detergent in the pre-wash compartment (compartment no. “1”).
- If you are using a program with prewash, start the machine after adding powder detergent to the prewash and main wash compartments (compartments 1 and 2).
- Do not select a programme with prewashing if you are using a detergent pod or dispensing ball. Place the detergent pod or the dispensing ball directly among the laundry in the product.
- If you are using a liquid detergent, follow the directions under “Liquid detergent use” and do not forget to bring the liquid detergent apparatus to the correct position.
Choosing the Detergent type
Detergent type to be used depends on the washing programme, fabric type and
colour.
- Use different detergents for coloured and white laundry.
- Wash your delicate clothes only with special detergents (liquid detergent, wool shampoo, etc.) intended solely for delicate clothes and at suggested programmes.
- When washing dark coloured clothes and quilts, it is recommended to use liquid detergent.
- Wash woollens at suggested programme with special detergent made specifically for woollens.
- Please review the programme descriptions part for suggested programme for different textiles.
- All recommendations about detergents are valid for selectable temperature range of programmes.
- Only detergents, softeners and additives suitable for washing machines should be used.
- Do not use soap powder.
Adjusting the Detergent Amount
The amount of detergent depends on the amount of laundry, how soiled they are
and the water hardness.
- Do not exceed the recommended dosage values on the detergent packaging in order to eliminate excessive foam and poor rinsing problems, to save money and protect the environment.
- Use less amounts of detergent for fewer or less soiled laundry.
Using Softeners
Put the softener in the softener compartment of the detergent drawer.
- Do not exceed the (>max<) level sign in the softener compartment.
- If the softener is not fluid, dilute with water before placing in the softener compartment.
WARNING
Do not use liquid detergents or other materials with cleaning properties
unless they are intended for use in washing machines for softening the
laundry.
Using Liquid Detergents
If the Product Has a Liquid Detergent Apparatus
- Press and rotate the apparatus at where it is shown when you want to use liquid detergents. The part falling below will serve as a barrier for liquid detergent.
- Clean with water at its place or by removing from its place when it is necessary. Do not forget to place the apparatus in the main washing compartment (compartment no. “2”) after cleaning.
- The apparatus should be up if you will use a powder detergent. The fan that you would see in this position will mix the powder detergent and help it to dissolve.
Use of Gel and Tablet Detergents
- If the detergent is fluid and there is no liquid detergent compartment in your product, place the gel detergent in the main washing detergent compartment in first water intake. If your product has a liquid detergent compartment, fill the compartment with detergent before starting the programme.
- If the gel detergent is not fluid or is in a capsule liquid tablet, place directly inside the drum before washing.
- Put the tablet detergent in the main washing compartment (compartment no. “2”) or directly inside the drum before washing.
Using Starch
- Put in the liquid starch, powder starch or fabric dye in the softener compartment.
- Do not use softener and starch in the same washing programme simultaneously.
- Wipe the inside of the product with a damp and clean cloth after using starch.
Using Anti-Limescale
When necessary, only use antilimescale produced for washing machines.
Using Bleach and Decolourants
Select a program with pre-washing and add bleach at the start of pre-washing.
Do not put detergent in the pre-wash compartment. As an alternative
application, select a program with additional rinsing and add the bleach while
the product is receiving water to the detergent compartment in the first
rinsing step.
- Do not mix and use bleach and detergent together.
- As bleach may cause skin irritation use only small amounts (1/2 tea cup approximately 50 ml and rinse the laundry well.
- Do not pour bleach directly onto the laundry.
- Do not use bleach for colored clothes.
- Select a program with low temperature washing while using oxygen-based colorants.
- Oxygen-based decolourants can be used together with detergents. However, if it does not have the same viscosity as the detergent, first place the detergent in compartment no. “2” in the detergent drawer and wait for the product to rinse away the detergent during water intake. Add the colorant to the same compartment while the machine continues taking in water.
Tips for Efficient Washing
| Clothes
---|---
Light Colours and| Colors| Black/Dark Col-|
Delicates/Wool-
Whites| ours| lens/Silks
(Recommended temperature range based on soil level: 40-90 °C)| (Recommended
temperature range based on soil level: cool -40 °C)| (Recommended temperature
range based on soil level: cool -40 °C)| (Recommended temperature range based
on soil level: cool -30
°C)
Soiling Level| Heavily Soiled
(difficult stains such as grass, coffee, fruits and blood.)
| It may be necessary to pre-treat the stains or perform a prewash.
Powder and liquid detergents recommended for whites can be used at dosages recommended for heavily soiled clothes. It is recommended to use powder detergents to clean clay and soil stains and stains that are sensitive to bleaches.
| Powder and liquid detergents recommended for colors can be used at dosages
recommended for heavily soiled clothes. It is recommended to use powder
detergents to clean clay and soil stains and stains that are sensitive to
bleaches. Detergents that do not contain colorant should be used.| Liquid
detergents suitable for colors and black/dark colors can be used at doses
recommended for heavily soiled clothes.| Prefer liquid detergents produced for
delicate clothes. Woollen and silk clothes must be washed with special woolen
detergents.
---|---|---|---|---|---
Normally Soiled
(For example, stains caused by body on col- lars and cuffs)
| Powder and liquid detergents recommended for whites can be used at dosages recommended for normally soiled clothes.| Powder and liquid detergents recommended for colors can be used at dosages recommended for normally soiled clothes. Detergents that do not contain colorant should be used.|
Liquid detergents suitable for colors and black/dark colors can be used at doses recommended for moderately soiled clothes.
| Prefer liquid detergents produced for delicate clothes. Woollen and silk
clothes must be washed with special woolen detergents.
Lightly Soiled
(No visible stains exist.)
| Powder and liquid detergents recommended for whites can be used at dosages recommended for lightly soiled clothes.| Powder and liquid detergents recommended for colors can be used at dosages recommended for lightly soiled clothes. Detergents that do not contain de colourant should be used.| Liquid detergents suitable for colors and black/dark colors can be used at doses recommended for lightly soiled clothes.| Prefer liquid detergents produced for delicate clothes. Woollen and silk clothes must be washed with special woolen detergents.
Displayed Programme Duration
You can view the programme duration on the display of your machine while
selecting a programme. Depending on the amount of laundry you have loaded into
your machine, foaming, unbalanced load conditions, fluctuations in power
supply, water pressure and programme settings, the programme duration is
automatically adjusted while the programme is running.
SPECIAL CASE:
At programme start of Cottons and Cotton Eco programmes, display shows the
duration of half load. It is the most common use case. After programme starts,
in 20-25 minutes actual load is detected by the machine. And if the detected
load is higher than half load; washing programme will be adjusted accordingly
and programme duration increased automatically. You can follow this change on
the display.
Operating the Product
Please read the “Safety Instructions” section first!
Control Panel
- Program selection button
- Temperature level lights
- Tightening level indicator Lights
- Display
- Start/Pause button
- Remote control button
- Set end time button
- Auxiliary function button 3
- Auxiliary function button 2
- Auxiliary function Push1
- Tightening Speed Adjustment knob
- Temperature Adjustment knob
Symbols on the Display
- Temperature indicator
- Tightening Speed indicator
- Time Info
- Cover Lock engaged symbol
- Program Tracking indicator
- No water indicator
- Add laundry indicator
- Bluetooth connection indicator
- Remote Control indicator
- Delayed start active indicator
- Auxiliary function Indicators 3
- Child Lock engaged symbol
- Auxiliary function Indicators 2
- Auxiliary function Indicators 1
- No tightening indicator
- Water drop indicator
- Cold water indicator
The visuals used for the machine description in this section are schematic and may not match exactly with the features of your machine.
Program and Consumption Table
| | Auxiliary functions|
---|---|---|---
Program
| Temperature °C| ****
Maximum load (kg)
| Water consumption (lt)| ****
Energy consumption (kWh)
| ****
Max RPM
| Pranie wstępne| AntiCrease+| Szybkie pranie| Para/ SteamCure| Dodatkowe płukanie| ****
Temperature °C
Bawełna
| 90| 9| 102| 2,60| 1400| •| •| •| •| •| Cold – 90
60| 9| 102| 2,00| 1400| •| •| •| •| •| Cold – 90
40| 9| 100| 1,15| 1400| •| •| •| •| •| Cold- 90
Eco 40-60
| 40| 9| 67| 0,794| 1400| | | | | | 40-60
40| 4,5| 48| 0,404| 1400| | | | | | 40-60
40***| 2,5| 35| 0,288| 1400| | | | | | 40-60
Syntetyki| 60| 3| 70| 1,35| 1200| •| •| •| •| •| Cold – 60
40| 3| 68| 0,85| 1200| •| •| •| •| •| Cold – 60
Szybki / Super Szybki
| 90| 9| 70| 2,50| 1400| | •| •| •| •| Cold – 90
60| 9| 70| 1,35| 1400| | •| •| •| •| Cold- 90
30| 9| 70| 0,20| 1400| | •| •| •| •| Cold- 90
Szybki/Super Szybki + Szybkie Pranie| 30| 2| 40| 0,15| 1400| | •| •| •| •|
Cold- 90
Wełna / Pranie Ręczne| 40| 1,5| 55| 0,50| 1200| | | | | •| Cold- 40
Ciemne Ubrania / Jeansy| 40| 3,5| 83| 0,85| 1200| •| •| •| •| | Cold – 40
Sport| 40| 3,5| 55| 0,50| 1200| •| | | | | Cold – 40
Stain Expert| 60| 4| 85| 1,55| 1400| •| | •| | | 30-60
Higiena+| 90| 9| 135| 3,20| 1400| | | | | | 20-90
Kołdry / Puchowe| 60| 2| 89| 1,31| 800| | | | •| •| Cold – 60
Koszule Iron Fast| 60| 3| 70| 1,40| 800| •| •| •| | •| Cold – 60
Steam Therapy| | 1| 1,1| 0,11| –| | | | | | Cold
Drum Clean+| 90| –| 76| 2,33| 600| | | | | | 90
Dodatkowy Program (Downloaded Program)****
Mix| 40| 3,5| 85| 0,90| 800| •| •| •| •| | Cold- 40
Towels| 60| 3| 109| 1,45| 800| | | | •| | Cold – 60
Soft Toys| 40| 2| 53| 0,60| 600| | | | | | Cold – 40
Curtains| 40| 2| 79| 0,69| 800| •| | | | | Cold – 40
- •: Selectable.
- *: Automatically selected, cannot be canceled.
- ***: Eco 40-60 programme is a test program according to 40 ° C temperature selection, EU regulation EU / 2019/2014, and EN 60456: 2016 / A11: 2020 standard.
- *****: These programs can be used with the HomeWhiz application. Power consumption may increase due to the connection.
- – : See the program description for maximum load.
Please read the Installation section of the manual before first use. The auxiliary functions in the table may vary according to the model of your machine. Water and energy consumption may vary subject to changes in water pressure, water hardness and temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in electric voltage.
Selection patterns for auxiliary functions can be changed by the manufacturer company. New selection patterns can be added or removed. The spin speed of your machine may vary according to the program; this spin speed cannot exceed the max. the spin speed of your machine. The amount of noise and humidity varies according to the spin speed; when the higher spin speed is selected during the spinning phase, the laundry contains less moisture but higher noise occurs at the end of the program.
You can see the washing duration on the display of your machine while selecting a program. Depending on the amount of laundry you have loaded into your machine, there may be a difference of 1-1.5 hours between the duration shown on the display and the actual duration of the wash cycle. Duration will be automatically updated soon after the washing starts. Always select the lowest appropriate temperature. The most efficient programs in terms of energy consumption are generally those that wash at low temperatures for a long time.
Consumption values (EN)
| Temperat- ure Selec- tion °C| Max Speed (rpm)|
Capacity (kg)
| Program duration (h:min)| Energy con- sumption (kWh/ cycle)| Water con- sumption (litres/ cycle)| Laundry temperat- ure (°C)| % Of re- maining hu- midity (%)
Eco 40-60
| 40| 1400| 9,0| 03:48| 0,794| 67,0| 34| 52,8
40| 1400| 4,5| 02:53| 0,404| 48,0| 28| 52,9
40| 1400| 2,5| 02:53| 0,288| 35,0| 24| 55,6
Bawelna| 20| 1400| 9| 03:30| 0,700| 100,0| 20| 53,9
Bawelna| 60| 1400| 9| 03:30| 2,000| 102,0| 60| 53,9
Syntetyki| 40| 1200| 3| 02:15| 0,850| 68,0| 40| 40,0
Szybki/Su- per Szybki| 30| 1400| 9| 00:28| 0,200| 70,0| 23| 62,0
The consumption values given for programs other than the ECO 40-60 program are
indicative only.
Program Selection
- Determine the program suitable for the type, quantity, and soiling level of the laundry in accordance with the “Programme and consumption table”.
- Programs are limited to the highest spin speed appropriate for that particular type of fabric. When selecting a program, always consider the type of fabric, color, degree of soiling and permissible water temperature.
- Select the desired program with the Programme Selection knob.
Programmes
-
Eco 40-60
In the ECO 40-60 program, you can wash normally dirty cotton laundry, which is indicated to be washed together at 40°C or 60°C. This program is the standard test program according to EU environmentally responsible design and energy labeling legislation. Although this program takes longer to wash than other washing programs, it is more efficient in terms of energy and water consumption. The actual water temperature may differ from the specified wash temperature. When doing laundry in smaller quantities (for example, ½ of capacity or less), the duration of the program stages may be automatically shortened. In this case, energy and water consumption are further reduced. -
Bawełna
Your durable cotton clothes (sheets, linen, towels, bathrobes, underwear, etc.) you can wash it in this program. When the quick wash function button is pressed, the program time is significantly shorter, but effective wash performance is ensured by in-tensive wash movements. If the quick wash function is not selected, effective wash and rinse performance is provided for your very dirty laundry. -
Syntetyki
T-shirt, blouse, synthetic/cotton mixed fabrics, etc. You can wash your clothes in this program. Pressing the quick wash function button significantly shortens the program time and provides effective washing performance for your non-dirty laundry. If the quick wash function is not selected, effective wash and rinse performance is provided for your very dirty laundry. -
Wełna / Pranie Ręczne
Use this program to wash your wool/delicate clothes. Choose the appropriate temperature for the label of your laundry. Your clothes are washed with very delicate movements so that they do not get damaged. -
Higiena+
Applying a steam step at the beginning of the program makes it easy for dirt to soften. This program includes intensive and long washing time and high- temperature antiallergy and hygienic laundry (baby clothes, linens, linens, underwear, etc.) used it for the wearer. A high level of hygiene is ensured by steam application before the program, long-term heating and additional rinsing steps.
The program has been tested by the British Allergy Foundation (Allergy UK) at a temperature of 60°C and approved for hygiene and allergen removal effectiveness.
Allergy UK is a brand of the British Allergy Foundation. The Seal of approval was created to guide those seeking advice that the product significantly reduces the number of allergens in the environment of allergic people or restricts/reduces/eliminates allergens. Its purpose is to provide evidence that the products have been scientifically tested or examined to produce measurable results. -
Kołdry / Puchowe
Use this program to wash your fiber quilts labeled “machine washable”. Make sure you place your duvet correctly on the machine to avoid damage to your machine and duvet. Remove the cover of your duvet before you place it on the machine. Fold the duvet in half and place it in the machine. Make sure that the duvet does not come into contact with the bellows or the glass You can also use your hairy coats, vests, jackets, etc. with the “machine washable” label on them use this program to wash.- Do not load more than a double fiber duvet (200 x 200 cm). Your cotton quilts, pillows, etc. do not machine wash.
- Carpet, rug, etc. do not wash things in the machine. Otherwise, your machine will be permanently damaged.
-
Wirowanie+Odpompowanie
Use this program to remove water from the garment/inside the machine. -
Plukanie
Use when you want to rinse or collage separately. -
SteamTherapy
Use this program to reduce wrinkles and reduce ironing times on your small, unstained cotton, synthetic or mixed laundry.- This is not a washing program. In this program, you can use detergent, bleach, stain remover, etc. do not add chemicals.
-
Curtains
You can use this program to wash tulips and curtains. Wash with a small amount of detergent in the main wash eye due to their perforated construction, which causes them to foam a lot. Thanks to the special tightening profile of the program, tulips and curtains are less wrinkled. To avoid damaging the curtains, do not fill the machine beyond the specified capacity.- In this program, it is recommended that you use special detergents made for curtains in the powder detergent compartment.
-
Koszule IronFast
Use this program to wash your cotton, synthetic and synthetic shirts. This program allows the laundry to wrinkle less. Steam is applied at the end of the program to aid the crease reduction function. The steam and special tightening profile applied at the end of the program reduce wrinkles on your shirts. When the quick wash function is selected, the Pretreatment algorithm is used.- Apply the pre-treatment chemical directly on the laundry or add the detergent to the machine from the powder detergent compartment with the detergent. In this way, you can achieve the performance you get in a normal wash in a much shorter time. Your shirts will last longer. If you are going to use the time delay function on your machine, do not use the prewash chemical. The pre-wash chemical can flow over your laundry, causing stains to form on your laundry.
- It is recommended that you do not wash your shirts with more than 6 shirts to minimize the wrinkle level with this program. at the end of washing when washing at capacities higher than 6 units; differences in the level of wrinkle and the amount of moisture above the shirts can be seen.
-
Szybki/Super Szybki
Use this program to wash your cotton clothes with very little dirt and spotless in a short time. With the quick wash function selected, the program time can be reduced to up to 14 minutes. If the quick wash function is selected, a maximum of 2 (two) kg of laundry must be washed. -
Ciemne Ubrania/Jeansy
Use this program to preserve the color of your dark clothes and jeans. This program provides high washing performance thanks to special drum movement, even at low temperature. It is recommended to use liquid detergent or wool shampoo for dark colors. Wool, etc. do not wash your delicate clothes in this program. -
Mix
You can wash your cotton and synthetic clothes on this program without separating them. -
Sport
Use this program to wash outdoor/sports clothing containing a cotton/synthetic mixture and waterproof covers such as Gore-tex. This program allows you to wash your clothes gently thanks to special rotational movements. -
StainExpert
Your machine has a special stain program that ensures the most effective removal of different types of stains. In this program, wash your non- colourful, durable cotton clothes, and never wash delicate and colourful clothes and clothes. Always check the clothing label of the laundry before washing (cotton shirt, pants, shorts, t-shirt, suitable for high temperature and long periods of washing; baby clothes, pajamas, food apron, tablecloth, sheets, linen, pillowcase, bath-beach towel, dining towel; socks, cotton underwear, etc. Clothes are recommended) in the Auto stain program you can wash for 24 types of stain, which are collected in three different groups, which can be selected with the “Quick wash” slider. You can see the stain groups that can be selected with the “Quick wash” setting key below. Depending on the selected stain group, a special program is run that has changed the water suppression time, wash rhythm, wash and rinse time.
You can find the stain groups that can be selected with the “Quick wash” setting key below:-
When “Quick wash” is not selected;
Sweat, collar dirt, food, mayonnaise, salad dressing, make-up, machine oil, baby food. -
When the “quick wash” is pressed once;
Blood, chocolate, pudding, grass, mud, eggs, butter, curry. -
When the “quick wash” is pressed twice;
Tea, coffee, juice, ketchup, red wine, coke, jam, coal
- Select the stain program.
- Locate the stain you want to remove from the groups above and select the appropriate group using the quick auxiliary function selection button.
- Read the label on the garment carefully and make sure that the appropriate temperature and tightening speed are selected.
-
-
Dodatkowy Program
This is a special program that allows you to download different programs whenever you want. Initially, there is a program that you will see with the HomeWhiz app by default. However, using HomeWhiz, you can select a program from the predefined program setting, then change it and use it.- If you want to use the HomeWhiz feature and the Remote Control function, you must select the Program Download feature. You can find detailed information in the HomeWhiz feature and Remote Control function section
-
Soft Toys
Soft toys must be washed on the delicate program due to their delicate fabrics, fiber and accessories. The soft toys program protects toys during washing thanks to delicate washing movements and a squeeze profile. It is recommended that you use li-quid detergent.- Breakable toys with hard surfaces should never be washed,
- Toys should not be washed with clothes as they may damage your clothes.
-
Towels
Use this program to wash your durable cotton clothes, such as towels. Make sure that the towels are placed in the machine so that they do not come into contact with the bellows and glass as much as possible.
Temperature Selection
- Whenever a new program is selected, the recommended temperature for the programme appears on the temperature indicator. It is possible that the recommended temperature value is not the maximum temperature that can be selected for the current program.
- Press the Temperature Adjustment button to change the temperature. Temperature decreases gradually.
- No change can be made in programs where temperature adjustment is not allowed.
- You can also change the temperature after the washing starts. This change can only be made if the washing steps allow it.
- If you scroll to the cold wash option and press the Temperature Adjustment button again, the recommended maximum temperature for the selected program appears on the display. Press the Temperature Adjustment button again to decrease the temperature.
Spin Speed Selection
-
Whenever a new program is selected, the recommended spin speed of the selected program is displayed on the Spin Speed indicator. It is possible that the recommended spin speed value is not the maximum spin speed that can be selected for the current program.
Press the Spin Speed Adjustment button to change the spin speed. Spin speed decreases gradually.
Then, depending on the model of the
product, “Rinse Hold ” and “No Spin ” options appear on the display. -
If you are not going to unload your laundry immediately after the program completes, you can use the Rinse Hold function in order to prevent it from getting wrinkled when there is no water in the machine. This function holds the laundry in the final rinsing water. If you want to spin your laundry after the Rinse Hold function:
- Adjust the Spin Speed.
- Press Start / Pause. The program will resume. The machine drains the water and spins the laundry.
- If you want to drain the water at the end of the program without spinning, use No Spin function.
- No change can be made in programs where spin speed adjustment is not allowed.
You can change the spin speed after the washing starts if the washing steps allow it. Changes cannot be made if the steps do not allow it.
Soaking
- If you are not going to unload your clothes immediately after the program completes, you can use the rinse hold function to keep your laundry in the final rinsing water in order to prevent it from getting wrinkled when there is no water in the machine. Press the Start/Pause button after this process if you want to drain the water without spinning your laundry. The program will resume and be completed after draining the water.
- If you want to spin the laundry held in water, adjust the Spin Speed and press the Start/Pause button. The program will resume. Water is drained, laundry is spun and the program is completed.
Auxiliary Function Selection
Select the desired auxiliary functions before starting the programme. Whenever a programme is selected, icons of the auxiliary function symbol that is selected together with it lights.
When an auxiliary function button that cannot be selected with the current programme is pressed, the washing machine will make a warning sound. Some functions cannot be selected together. If a second auxiliary function conflicting with the first one is selected before starting the machine, the function selected first will be cancelled and the second auxiliary function selection will remain active. For example, if you want to select Quick Wash after you have selected the Additional Water, Additional Water will be cancelled and Quick Wash will remain active. An auxiliary function that is not compatible with the programme cannot be selected. (See “Programme and consumption table”) Some programmes have auxiliary functions that must be operated simultaneously. Those functions cannot be cancelled. The frame of the auxiliary function will not be lit, only inner area will be lit.
Auxiliary Functions
-
Pranie wstępne
Pre-washing is only necessary for very dirty laundry. You save energy, water, detergent and time if you do not use a Pre-wash. -
Szybkie pranie
After selecting the program, you can press the Quick wash setting button to shorten the program duration. For some programs, the duration can be shortened by more than 50%. However, thanks to the modified algorithm, good washing performance is ensured. Although it varies with each program, once you press the Quick wash button, the program time decreases to a certain level. Press the same button a second time and the time will be reduced to a minimum.- For better washing performance, do not use the Quick wash slider when washing heavy dirty clothes.
- For medium and low soiled laundry, use the Quick wash button to shorten the program time.
-
Para / SteamCure
This function helps reduce wrinkles, reduce ironing times and soften and remove dirt from your cotton, synthetic and mixed laundry.- Under conditions where the steam function is applied at the end of the program, your clothes may be warmer at the end of the washing. This is expected within the program operating conditions.
- do not use liquid detergents when you activate the steam function unless you have a liquid container or liquid detergent dosing capability. There is a risk of stain on the laundry.
-
Remote control
You can connect your to smart devices us-ing this auxiliary function key. For detailed information, see HomeWhiz feature and Remote Control function.
Functions/Programmes Selected by Pressing the Function Keys for 3 Seconds
-
Drum Clean
Press and hold the corresponding auxiliary function button for 3 seconds to select the program. Use regularly (every 1-2 months) to clean the boiler and ensure proper hygiene. Steam is applied prior to the program to soften debris from the boiler. Run the program when the machine is com-pletely empty. For a more efficient result, place a suitable powder descaler (boiler cleaning agent) in washing machines in the detergent eye “2”. After the program has ended, leave the loading door open to allow the inside of the machine to dry.- This is not a washing program. This is a maintenance program.
- Do not run this program with any-thing inside the machine. When you try to start, the machine automatically detects that there is a load inside, you can end the program or continue the program depending on your machine model. Active cleaning will not occur if the program continues.
-
AntiCrease +
Pressing and holding the corresponding auxiliary function button for 3 seconds will select this function and the program tracking light of the corresponding step will illuminate. When this function is selected, the drum rotates for up to 8 hours to prevent the laundry from wrinkling at the end of the program. During this 8-hour period, you can cancel the program and take off your clothes at any time. Press the function selection key or the machine on/off key to cancel the function. The program tracking light stays on until the function is cancelled or the step is complete. If the function is not canceled, it remains active during subsequent wash cycles. -
Extra rinse
This function can be selected by pressing and holding the corresponding auxiliary function button for 3 seconds.
This function allows the machine to perform another rinse in addition to the rinsing after the main wash. Thus, sensitive skin (baby skin, allergic skin, etc.) you can reduce the risk of being affected by the very small amount of detergent that can stay in the laundry. -
Child Lock
Using the child Lock feature, you can prevent children from tampering with the machine. This way, you can prevent changes to an ongoing program.-
With the child Lock engaged, you can switch the machine on and off with the on/off button. When you start the machine again, the program resumes where it left off. If the buttons are pressed while child Lock is active, the audible warning sounds. If the buttons are pressed five times in a row, the buzzer cancels.
-
To activate child lock:
Press and hold the corresponding auxiliary function button for 3 seconds. When the “3-2-1” countdown on the display has ended, the child Lock icon appears on the display. When this warning appears, you can release auxiliary function button 3. -
To deactivate the child lock:
Press and hold the corresponding auxiliary function button for 3 seconds. The child Lock icon disappears when the “3-2-1” countdown on the screen ends.
-
-
Bluetooth
You can pair your machine with your smart device using the Bluetooth connection function. This way, you can get information about your machine and control it using your smart device. -
To enable Bluetooth connection:
- Press and hold the remote control function button for 3 seconds. The countdown “3-2-1” is displayed and the Bluetooth sym-bol appears on the screen. Release the remote control function button. The Bluetooth icon blinks when the product is paired with the smart device. If the connection is successful, the icon remains on.
- To disable Bluetooth connection: Press and hold the remote control function button for 3 seconds. The countdown “3-2-1” is displayed and the Bluetooth symbol disappears on the screen.
- The initial setup of the HomeWhiz app must be completed for the Bluetooth connection to be enabled. After installation, if you press the remote control function button while the button is in the Program Download/Remote Control position, Bluetooth connection is automatically activated.
End Time
Time display
When the end time function is selected, the remaining time until the programme
starts is shown in hours such as 1h, 2h, and the remaining time to complete
the programme after your programme starts is shown in hours and minutes as in
the 01:30 example.
- Programme duration may differ from the values in section “Programme and consumption table” depending on the water pressure, water hardness and temperature, ambient temperature, amount and the type of laundry, auxiliary functions selected and the changes at the mains voltage.
With the End Time function, the end time of the programme may be set up to 24 hours. After pressing End Time button, the programme’s estimated ending time is displayed. If the End Time is set, End Time indicator is illuminated.
In order for the End Time function is activated and the program is completed at the end of the specified time, you must press Start/Pause button after adjusting the time.
When you have activated the End Time function, do not add liquid detergent in the powder detergent compartment no 2. There is the risk of staining of the clothes
- Open the loading door, place the laundry and put detergent, etc.
- Select the washing programme, temperature, spin speed and, if required, the auxiliary functions.
- Set the End Time of your choice by pressing the End Time button. End Time indicator lights.
- Press Start / Pause. Time countdown starts.
- Additional laundry can be added into the machine during the End Time countdown. At the end of the countdown, End Time indicator turns off, washing cycle starts and the time of the selected pro-gramme appears on the display.
Starting the Programme
- Press Start / Pause button to start the programme.
- The Start / Pause button’s light which was off before starts to illuminate steadily now, indicating that the programme has started.
- Loading door is locked. The door lock symbol appears on the display after the loading door is locked.
- Programme followup indicator lights on the display will show the current programme step.
Loading Door Lock
There is a locking system on the loading door of the machine that prevents
opening of the loading door in cases when the water level is unsuitable. “Door
Locked” symbol appears on the display when the loading door is locked.
- If the Remote Control Function is selected, the door will be locked. In order to open the door you must deactivate Remote Start Function by either pressing the Remote Start button or changing the programme position.
Opening the loading door in case of power failure:
In case of power failure, you can use the loading door emergency handle under
the pump filter cap to open the loading door manually.
To avoid any water overflow before opening the loading door, make sure there is no water left inside the machine.
- Turn off and unplug the appliance.
- Open the pump filter lid.
- Pull down the loading door emergency handle with a tool and release. Then open the loading door.
- If the loading door does not open then repeat the previous step.
Changing the Selections After Programme has Started
Adding laundry after the programme has started :
If the water level in the machine is suitable when you press Start/Pause
button, the door lock will be deactivated and the door will open, allowing you
to add garments. The door lock symbol on the display goes off when the door
lock is deactivated. After adding garments, close the door and press
Start/Pause button once again to resume the washing cycle.
If the water level in the machine is not suitable when you press Start/Pause button, the door lock cannot be deactivated and the door lock symbol on the display remains on.
If the temperature of the water inside the machine is above 50°C, you cannot deactivate the door lock for safety reasons, even if the water level is suitable.
Switching the machine to pause mode:
Press the Start/Pause button to switch the machine to pause mode. Pause symbol
will flash on the display.
Changing the programme selection after programme has started:
The programme change is not allowed when the current programme is running. You
can select the new programme after switching the current programme to pause
mode.
- The selected programme starts anew.
Changing the auxiliary function, speed and temperature:
- Depending on the step the programme has reached, you can cancel or activate the auxiliary functions. See “Auxiliary function selection”
- You can also change the speed and temperature settings. See ‘’Spin speed selection” and “Temperature selection”.
- The loading door will not open if the water temperature in the machine is high or the water level is above the loading door baseline.
Cancelling the Programme
The programme is cancelled when programme selection knob is turned to a
different programme or machine is turned off and on again using the programme
selection knob.
- If you turn the programme selection knob when the Child Lock is enabled, the programme will not be cancelled. You should cancel the Child Lock first.
- If you want to open the loading door after you have cancelled the programme but if it is not possible to open the loading door since the water level in the machine is above the loading door baseline, then turn the Programme Selection knob to Pump+Spin programme and drain the water in the machine.
End of Programme
- End symbol appears on the display when the programme is completed.
- If you do not press any button for 10 minutes, the machine will switch to OFF mode. Display and all indicators are turned off.
- Completed programme steps will be displayed if you press On/Off button.
HomeWhiz Feature and Remote Control Function
- HomeWhiz enables you to control your washing machine by using your smart appliance and get information about the status of the machine. With HomeWhiz application, you can use your smart appliance to perform various operations on the ma-chine. Furthermore, you can use some features only with HomeWhiz function.
- In order to use the Bluetooth feature of your machine, you must download HomeWhiz application from the application store of your smart appliance.
- Make sure your smart appliance is connected to the internet to install the application. If you are using the application for the first time, please follow the instructions on the screen to complete your user account registration. Once the registration procedure is complete, you can use all products with the HomeWhiz feature in your house on this account.
- You can touch the “Appliances” tab in the HomeWhiz application to view appliances paired with your account. Following the installation of the application, HomeWhiz function enables the washing machine to send you instant notifications via your smart appliance.
- In order to use the HomeWhiz function, the application must be installed on your smart appliance, and your washing machine must be paired with your smart appliance via Bluetooth. If your washing machine is not paired to your smart device it works as an appliance which does not have a HomeWhiz feature.
- Your product will operate as paired to your smart device via bluetooth. The controls made by means of the application will be enabled through this pairing. Therefore the bluetooth signal strength between the appliance and the smart device must be adequate.
- Please visit www.homewhiz.com to see the Android and iOS versions supported by the HomeWhiz application.
All the safety measures described in “GENERAL SAFETY INSTRUCTIONS” section of your user manual apply to the remote operation through HomeWhiz function as well
HomeWhiz Setup
In order run the application, a connection must be established between your
appliance and HomeWhiz application. In order to establish this connection, you
must follow the steps given below for the setup process on both your appliance
and the Home-Whiz Application.
- If you are adding a device for the first time, touch “Appliances” tab on the HomeWhiz Application. Select “ADD APPLIANCE” (touch here for setting up a new appliance) button in the upper right corner. Perform the setup by following both the steps below and the steps in the HomeWhiz Application.
- To start the setup, make sure that your machine is turned off. Press and hold the Temperature button and the Remote Control Function button simultaneously for 3 seconds to switch your machine to HomeWhiz setup mode.
- When the appliance is in HomeWhiz setup mode, you will see an animation on the display and the bluetooth icon will flash until your machine gets paired with smart device. Only programme knob will be active in this mode. Other buttons will be inactive.
- Follow the instructions in display of HomeWhiz application.
- Wait until the installation is complete. Once the setup is completed, give your washing machine a name. Now, you can tap and see the product you have added in the HomeWhiz Aplication.
- If you cannot successfully perform the setup within 5 minutes, your washing machine will turn off automatically In this case, you will have to start over the setup procedure. If the problem persists contact the Authorised Service Agent.
- You can use your washing machine with more than one smart appliance. In order to do this, download the HomeWhiz application to the other smart appliance. When you launch the application, you must log into the account you previously created and paired with your washing machine. Otherwise, please read “Setting up a washing machine that is connected to someone else’s account”.
- You need internet connection on your smart device to proceed with HomeWhiz setup. Otherwise, the HomeWhiz application will not let you finish the setup procedure successfully. Please contact your internet service provider if you are having problems with your internet connection
HomeWhiz Application may require you to type the product number shown on the product label. You can find the product label inside of the appliance door. The product number is located on this label.
Setting up a Washing Machine Connected to Someone Else’s Account
If the washing machine that you want to use has been previously registered
to the system with someone else’s account, you need to establish a new
connection between your HomeWhiz App and the appliance.
- Download HomeWhiz Application on the new smart device you want to use.
- Create a new account and log in to this account on the HomeWhiz app.
- Follow the steps described in Home-Whiz Setup (HomeWhiz Setup) and proceed with the setup procedure.
- Since the HomeWhiz Feature and Remote Control function on your appliance is operated via pairing using Bluetooth technology only one Homewhiz application can operate it at a time.
Remote Control Function and Using It
- Bluetooth is automatically turned on after setting up HomeWhiz. To activate or deactivate the Bluetooth connection, please see Bluetooth 3’’’.
- If you turn off and on your machine while bluetooth is active, it will automatically reconnect. In cases such as paired device going off the range, bluetooth will automatically turn off. For this reason, you will need to turn on the bluetooth again if you want to use the Remote Control function.
- You can check the bluetooth symbol on the display to track your connection status. If the symbol is continuously on, you have bluetooth connection. If the symbol is flashing, the product is trying to connect. If the symbol is off, it means you are not con-nected.
- If the Bluetooth connection is turned on in your product, then the Remote Control function can be selected.
- If the Remote Control function cannot be selected, check the connection status. If the connection cannot be established, repeat the initial setup settings on the appliance. NOTICE: For safety reasons, the product’s door will remain locked while the Remote Control function is enabled, independently of the operating mode. If you want to open the door of the product, you will need to turn the programme selection knob or press the remote control key to deactivate the remote control function.
- If you want to control your washing mchine remotely, you need to activate the Remote Control function by pressing the Remote Control button while the programme knob is in the Download Programme/Remote Control position button on the control panel of your washing machine after closing the front door. Once access is established to the product, you will see a screen similar to the one below.
- When the Remote Control is on, you can only manage, turn off and status followup operations through your washing machine. And all functions except child lock can be managed through the application.
- You can monitor from the function indicator on the button whether the Remote Control function is on or off.
- If the Remote Control function is off, all operations are performed over the machine, only the performance of status followup is allowed over the application.
- If the Remote Start function cannot be turned on, you will hear a warning sound when you press the button. This may be experienced if the appliance is turned on and there is no appliance paired with Bluetooth. As an example for these cases; the Bluetooth setting is turned off or the product cover is open.
- When you activate this function in the washing machine, this function remains active except under certain circumstances and allows you to control your washing machine remotely via Bluetooth.
Under certain conditions, it is automatically disabled for safety reasons:
- When your machine’s power is cut.
- When the program button is turned and a different program is selected or the appliance is turned off.
Troubleshooting
If you are having trouble on controlling or connecting, apply the following
steps. Observe whether the problem persists or not after the action you have
performed.
- Check whether your smart device is connected to the relevant home network.
- Restart the product application.
- Turn Bluetooth off and then on via user control panel.
- If the connection cannot be established with the above processes, repeat the initial set-up settings on the washing machine.
If the problem persists, consult an Authorised Service Agent.
Maintenance and Cleaning
Please read the “Safety Instructions” section first!
Service life of your product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals.
Cleaning the Detergent Drawer
- Clean the detergent drawer at regular intervals (once every 4 to 5 wash) as mentioned below to prevent accumulation of powder detergent.
- Clean the syphon if excess amounts of water and fabric softener mixture remains in the softener compartment.
- Press the marked part of the syphon within the softener compartment and then pull the drawer towards yourself to take it out.
- Lift and remove the syphon from behind as shown.
- Rinse drawer and syphon in the sink with plenty of warm water. Use gloves or suitable brush to prevent contact of residues in the drawer with your skin.
- Firmly fit the syphon and the drawer back after cleaning.
Cleaning the Loading Door and the Drum
For products with drum cleaning programme, please see the Operating the
product section.
-
Repeat Drum Cleaning process in every 2 months.
-
NOTICE: Use an antilimescale suitable for the washing machines.
-
After every washing make sure that no foreign substance is left in the product.
-
If the holes on the door gasket shown in the figure is blocked, open the holes using a toothpick.
-
Foreign metal substances will cause rust stains in the drum. Clean the stains on the drum surface by using cleaning agents for stainless steel.
-
Never use steel wool or wire wool. These will damage the painted, chrome coated and plastic surfaces.
-
We recommend you to wipe the door gasket with a dry and clean cloth at the end of the programme. This will remove residues on the door gasket in your machine and prevent formation of malodours.
Cleaning the Body and Control Panel
Wipe the body of the product with soapy water or noncorrosive mild gel
detergents as necessary, and dry with a soft cloth. Use only a soft and damp
cloth to clean the control panel. Do not use cleaning products that contain
bleach
Cleaning the Water Intake Filters
There is a filter at the end of each water intake valve at the rear of the
product and also at the end of each water intake hose where they are connected
to the tap. These filters prevent foreign substances and dirt in the water to
enter the product. Filters should be cleaned if they are dirty.
- Close the taps.
- Remove the nuts of the water intake hoses to access the filters on the water intake valves and clean them with an appropriate brush. If the filters are too dirty, remove them from their places with a pliers and clean in this way.
- Take out the filters on the flat ends of the water intake hoses together with the gaskets and clean thoroughly under running water.
- Replace the gaskets and filters carefully and tighten their nuts by hand.
Draining Remaining Water and Cleaning the Pump Filter
- The filter system in your product prevents solid items such as buttons, coins and fabric fibres clogging the pump impeller during draining of washing water. Thus, the water will be drained without any problem and the service life of the pump will extend.
- If the product fails to drain water inside it, the pump filter is clogged. Filter must be cleaned whenever it is clogged or in every 3 months. Water must be drained off first to clean the pump filter.
- In addition, prior to transporting the product (e.g., when moving to another house) water should be drained completely.
NOTICE:
- Foreign substances left in the pump filter may damage your product or may cause noise problem.
- In regions where freezing is possible, the tap must be closed, system hose must be removed and the water inside the product must be drained when the product is not in use.
- After each use, turn off the tap to which the mains hose is connected.
In order to clean the dirty filter and drain the water:
- Unplug the product to cut off the supply power.
- Temperature of the water inside the product may rise up to 90 ºC. To avoid the risk of scalding, clean the filter after the water inside the product is cooled down.
- Open the filter cover.
- Follow the below procedures in order to drain water.
If the product does not have an emergency water draining hose, in order to drain the water:
- Place a large container at the end of the hose to collect the water from the filter.
- When the pump filter starts leaking water loosen it by turning (opposite clockwise). Fill the running water to the container you placed in front of the filter. Keep a cloth ready to clean the water that may spill.
- Completely turn and remove the pump filter when the water in the product leaks out.
- Clean any residues inside the filter as well as fibres, if any, around the pump impeller region.
- Replace the filter.
- If the filter cap is composed of two pieces, close the filter cap by pressing on the tab. If it is one piece, seat the tabs in the lower part into their places first, and then press the upper part to close.
Troubleshooting
Please read the “Safety Instructions” section first!
Programmes do not start after the loading door is closed.
- Start / Pause / Cancel button is not pressed. >>> Press Start / Pause / Cancel button.
- It may be difficult to close the loading door in case of excessive loading. >>> Reduce the amount of laundry and make sure that the loading door is closed properly.
Programme cannot be started or selected.
- The product has switched to self-protection mode due to a supply problem (line voltage, water pressure, etc.). >>> Depending on the product model, select another program by turning the Program Selection button or pressing and holding the On/Off button for 3 seconds to cancel the program. Previous programme will be cancelled. See Cancelling the Programme.
Water inside the product.
- Some water has remained in the product due to the quality control processes in the production. >>> This is not a failure; water is not harmful to the product.
The product does not take water in.
- Tap is turned off. >>> Turn on the taps.
- Water inlet hose is bent. >>> Flatten the hose.
- Water inlet filter is clogged. >>> Clean the filter.
- Loading door is not closed. >>> Close the door.
The product does not drain water.
- Water drain hose is clogged or twisted. >>> Clean or flatten the hose.
- Pump filter is clogged. >>> Clean the pump filter.
Product vibrates or makes noise.
- Product is standing unbalanced. >>> Adjust the stands to balance the product.
- A hard substance has entered into the pump filter. >>> Clean the pump filter.
- Transportation safety bolts are not removed. >>> Remove the transportation safety bolts.
- Laundry quantity in the product is too little. >>> Add more laundry to the product.
- Excessive laundry is loaded in the product. >>> Take out some of the laundry from the product or distribute the load by hand to balance it homogeneously in the product.
- Product is leaning on a rigid item. >>> Make sure that the product is not leaning on anything.
There is water leaking from the bottom of the product.
- Water drain hose is clogged or twisted. >>> Clean or flatten the hose.
- Pump filter is clogged. >>> Clean the pump filter.
Product stopped shortly after the programme started.
- Machine has stopped temporarily due to low voltage. >>> Product will resume running when the voltage restores to the normal level.
Product directly drains the water it takes in.
- • Draining hose is not at adequate height.
Connect the water draining hose as
described in the user manual.
No water can be seen in the product during washing.
- Water is inside the invisible part of the product. >>> This is not a failure.
Loading door cannot be opened.
- • Loading door lock is activated because of the water level in the product. >>> Drain the water by running the Pump or Spin programme.
• Product is heating up the water or it is at the spinning cycle. >>> Wait until the programme completes.
• Loading door may be stuck because of the pressure it is subjected to. >>> Grab the handle and push and pull the loading door to release and open it.
• If there is no power, loading door of the product will not open. >>> To open the loading door, open the pump filter cap and pull down the emergency handle positioned at the rear side of the said cap. See Loading Door Lock.
*Washing takes longer than specified in the user manual. ()**
- Water pressure is low. >>> Product waits until taking in adequate amount of water to prevent poor washing quality due to the decreased amount of water. Therefore, the washing time extends.
- Voltage is low. >>> Washing time is prolonged to avoid poor washing results when the supply voltage is low.
- Input temperature of water is low. >>> Required time to heat up the water extends in cold seasons. Also, washing time can be lengthened to avoid poor washing results.
- Number of rinses and/or amount of rinsing water have increased. >>> Product increases the amount of rinsing water when good rinsing is needed and adds an extra rinsing step if necessary.
- Excessive foam has occurred and automatic foam absorption system has been activated due to too much detergent usage. >>> Use recommended amount of detergent.
*Programme duration does not countdown. (On models with display) ()**
- Timer may stop during water intake. >>> Timer indicator will not countdown until the product takes in adequate amount of water. The product will wait until there is sufficient amount of water to avoid poor washing results due to lack of water. Timer indicator will resume countdown after this.
- Timer may stop during heating step. >>> Timer indicator will not countdown until the product reaches the selected temperature.
- Timer may stop during spinning step. >>> Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product.
*Programme duration does not countdown. ()**
- There is unbalanced load in the product. >>> Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product.
*The product does not switch to spinning step. ()**
- There is unbalanced load in the product. >>> Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product.
- The product will not spin if the water is not drained completely. >>> Check the filter and the draining hose.
- Excessive foam has occurred and an automatic foam absorption system has been activated due to too much detergent usage. >>> Use recommended amount of detergent.
Washing performance is poor: Laundry turns gray. ()**
- An insufficient amount of detergent has been used over a long period of time. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.
- Washing has been made at low temperatures for a long time. >>> Select the proper temperature for the laundry to be washed.
- Insufficient amount of detergent is used with hard water. >>> Using insufficient amount of detergent with hard water causes the soil to stick on the cloth and this turns the cloth into gray in time. It is difficult to eliminate graying once it hap-pens. Use the recommended amount of detergent appropriate for water hardness and the laundry.
- Excessive amount of detergent is used. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.
Washing performance is poor: Stains persist or the laundry is not whitened.()**
- Insufficient amount of detergent is used. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.
- Excessive laundry is loaded in. >>> Do not load the product in excess. Load with amounts recommended in the “Programme and consumption table”.
- Wrong programme and temperature were selected. >>> Select the proper programme and temperature for the laundry to be washed.
- Wrong type of detergent is used. >>> Use original detergent appropriate for the product.
- Excessive amount of detergent is used. >>> Put the detergent in the correct compartment. Do not mix the bleaching agent and the detergent with each other.
Washing performance is poor: Oily stains appeared on the laundry. ()**
- Regular drum cleaning is not applied. >>> Clean the drum regularly. For this procedure, see Cleaning the Loading Door and the Drum.
Washing performance is poor: Clothes smell unpleasantly. ()**
- Odours and bacteria layers are formed on the drum as a result of continuous washing at lower temperatures and/or in short programmes. >>> Leave the detergent drawer as well as the loading door of the product ajar after each washing. Thus, a humid environment favourable for bacteria cannot occur in the machine
Colour of the clothes faded. ()**
- Excessive laundry was loaded in. >>> Do not load the product in excess.
- Detergent in use is damp. >>> Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
- A higher temperature was selected. >>> Select the proper programme and temperature according to the type and soiling degree of the laundry.
Washing machine does not rinse well.
- The amount, brand and storage conditions of the detergent used are inappropriate. >>> Use a detergent appropriate for the washing machine and your laundry. Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
- Detergent was put in the wrong compartment. >>> If detergent is put in the pre-wash compartment although prewash cycle is not selected, the product can take this detergent during rinsing or softener step. Put the detergent in the correct compartment.
- Pump filter is clogged. >>> Check the filter.
- Draining hose is folded. >>> Check the drain hose.
Laundry became stiff after washing. ()**
- Insufficient amount of detergent is used. >>> Using insufficient amount of deter-gent for the water hardness can cause the laundry to become stiff in time. Use appropriate amount of detergent according to the water hardness.
- Detergent was put in the wrong compart-ment. >>> If detergent is put in the pre-wash compartment although prewash cycle is not selected, the product can take this detergent during rinsing or softener step. Put the detergent in the correct compartment.
- Detergent was mixed with the softener. >>> Do not mix the softener with deter-gent. Wash and clean the drawer with hot water.
Laundry does not smell like the softener. ()**
- Detergent was put in the wrong compart-ment. >>> If detergent is put in the pre-wash compartment although prewash cycle is not selected product, the can take this detergent during rinsing or softener step. Wash and clean the drawer with hot water. Put the detergent in the correct compartment.
- Detergent was mixed with the softener. >>> Do not mix the softener with detergent. Wash and clean the drawer with hot water.
Detergent residue in the detergent drawer. ()**
- Detergent was put in wet drawer. >>> Dry the detergent drawer before putting in detergent.
- Detergent has gotten damp. >>> Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
- Water pressure is low. >>> Check the water pressure.
- The detergent in the main wash compartment got wet while taking in the prewash water. Holes of the detergent compartment are blocked. >>> Check the holes and clean if they are clogged.
- There is a problem with the detergent drawer valves. >>> Call the Authorised Service Agent.
- Detergent was mixed with the softener. >>> Do not mix the softener with detergent. Wash and clean the drawer with hot water.
- Regular drum cleaning is not applied. >>> Clean the drum regularly. For this procedure, see Cleaning the Loading Door and the Drum.
Too much foam forms inside the product. ()**
- Improper detergents for the washing machine is used. >>> Use detergents appropriate for the washing machine.
- Excessive amount of detergent is used. >>> Use only sufficient amount of detergent.
- Detergent was stored under improper conditions. >>> Store detergent in a closed and dry location. Do not store in excessively hot places.
- Some meshed laundry such as tulle may foam too much because of their texture. >>> Use smaller amounts of detergent for this type of item.
- Detergent was put in the wrong compartment. >>> Make sure you place the detergent in the appropriate compartment.
- Softener is being taken early by the product. >>> There may be problem in the valves or in the detergent drawer. Call the Authorised Service Agent.
Foam is overflowing from the detergent drawer.
- Too much detergent is used. >>> Mix 1 tablespoonful softener and ½ l water and pour into the main wash compartment of the detergent drawer. >>> Put detergent into the product suitable for the programmes and maximum loads indicated in the “Programme and consumption table”. When you use additional chemicals (stain removers, bleaches and etc.), reduce the amount of detergent.
*Laundry remains wet at the end of the programme. ()**
- Excessive foam has occurred and automatic foam absorption system has been activated due to too much detergent usage. >>> Use recommended amount of detergent.
- (*) The product does not switch to spinning step when the laundry is not evenly distrib-uted in the drum to prevent any damage to the product and to its surrounding environment. Laundry should be rearranged and respun.
- (**) Regular drum cleaning is not applied. Clean the drum regularly. See Cleaning the Loading Door and the Drum.
- If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the Authorised Service Agent. Never try to repair a nonfunctional product yourself.
- Check the HomeWhiz section for the relevant troubleshooting in-formation.
DISCLAIMER/WARNING
Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions (see the “Self- Repair” section).
Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be addressed to registered professional repairers in order to avoid safety is-sues. A registered professional repairer is a professional repairer that has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts pursuant to Directive 2009/125/EC.
However, only the service agent (i.e. au-thorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by Beko ) shall void the guarantee.
Self-Repair
- Self-repair can be done by the end-user with regard to the following spare parts: door, door hinge and seals, other seals, door locking assembly and plastic peripherals such as detergent dispensers (an up-dated list is also available in support.beko.com as of 1st of March 2021) Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned self-repair shall be done following the instructions in the user manual for self-repair or which are available in support.beko.com For your safety, unplug the product before attempting any self-repair.
- Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manuals for self-repair or which are available in support.beko.com , might give raise to safety issues not attributable to support.beko.com , and will void the warranty of the product.
- Therefore, it is highly recommended that end-users refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or re-gistered professional repairers. On the con-trary, such attempts by end-users may cause safety issues and damage the product and subsequently cause fire, flood, electrocution and serious personal injury to occur.
- By way of example, but not limited to, the following repairs must be addressed to au-thorized professional repairers or registered professional repairers: motor, pump assembly, main board, motor board, display board, heaters etc.
- The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above
- The spare part availability of the washing machine or washer-dryer that you purchased is 10 years. During this period, original spare parts will be available to operate the washing machine or washer-dryer properly.
When the appliance is turned off, pressing 1 and 2 auxiliary function buttons are pressed for a long time, a 3-2-1 countdown, and the total washing cycles completed on the appliance is displayed.
After the total washing cycle is displayed, the failure codes, if any, are displayed. Check the information on the screen through the table below.
On-screen Information | Cause | Solution |
---|---|---|
Err | Safety algorithm is run on the appliance. | Wait for the writing to pass. |
After pressing the auxiliary function buttons 1 and 2, check the on-screen
information.
SC| Your complaint is not solved during the check.| Call the authorised
service agent.
E5
|
Pump filter may be clogged.
| Clean the pump filter.
See “Draining remaining water and cleaning the pump filter” section.
Try in spin cycle. If the issue is not resolved, call the service.
E8
|
The machine may not be taking in water.
| • Turn on the taps.
• Make sure there is no water outage.
• Check the water inlet hose connection, if there is any folding on the hose, straighten it.
• Clean the pump filter. See “Draining remaining water and cleaning the pump filter” section.
• Close the front cover of the machine. Make sure that the cover is locked.
Run the machine one more time. If the issue is not resolved, call
the service.
E29
| The product has switched to self protection mode due to a supply problem (line voltage, water pressure, etc.).| To cancel the programme, turn the Programme Selection knob to select another programme. Previous programme will be cancelled. See “Cancelling the programme” section.
If the issue persists, call the service.
E17
|
Excess foam is present in the machine after the completed cycle.
| • Store detergent in a closed and dry location. Do not store in excessively hot places.
• Use smaller amounts of detergent for porous laundry like tulle.
• Use amount of detergent appropriate to the amount of laundry and the level of stain.
• Use only sufficient amount of detergent.
• Make sure you place the detergent in the appropriate compartment.
• Run the Drum Cleaning programme with the machine empty. See “Drum Cleaning” programme
If your machine does not include Drum Cleaning programme, you can use Cotton 90C.
• After running a short programme without detergent, check the
machine. If the issue persists, call the service.
E18
|
Spin cycle is not initiated due to an imbalance of the machine.
| Check the laundry inside the machine. The amount of laundry may not be sufficient. Try by increasing the amount of laundry. The laundry may be causing an imbalance; sort out the laundry by hand and distribute evenly inside the appliance.
Retry in spin cycle.
E12
|
There may be water inside the machine.
| Unplug the machine.
There may be water under the machine. Clean the water under the machine.
Plug the machine again. Try running a short cycle.
If the issue persists or you see water leaking from one of the
hoses, close the valves and call the service.
E27| Check the water drain of the machine.| See “Connecting the drain hose to
the drain” section.
E84| BLE connection cannot be established.| Check it, try connecting it. See
“HomeWhiz Feature and Remote Control Function” section. If the issue persists,
call the service.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>