AutoBot EAW-AS11W102-20 AS 48A Smart AC Charging Point User Manual

AutoBot EAW-AS11W102-20 AS 48A Smart AC Charging Point

Product Information

Introduction
Thank you very much for purchasing AutoBot Smart AC Charging Point!

• This manual contains instructions for use during installation, operation and maintenance of the charger.
• All information, specifications and illustrations in this manual are based on the latest information available at the time of printing.

Safety Information

Safety messages are provided throughout this manual to reduce the risk of electrical shock, and to ensure the safe installation and operation of the equipment.

DANGER
This indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury to the operator or bystanders.

WARNING
This indicates a situation where failure to follow instructions may be a safety hazard or cause equipment malfunction. Use extreme caution and follow instructions carefully.

NOTE
This indicates important information for optimal system operation. Follow instructions closely.

Safety Instructions

• Read and follow all instructions before installing and operating the charger.
• Failure to follow these instructions may lead to death, serious injury or property damage.
• The equipment should only be installed, maintained or replaced by a licensed electrician in accordance with all local codes and ordinances. Failure to comply with this recommendation may void the warranty.
• Do not expose the equipment to flammable, explosive, harsh or combustible materials, chemicals or vapors.
• Children should be supervised when around the equipment.
• Do not put fingers into the EV connector.
• Switch off the circuit breaker of the electrical outlet before installing your charger.
• The equipment must be grounded through a permanent wiring system or an equipment-grounding conductor.
• Do not leave metals such as bolts, gaskets inside the equipment.
• Do not force the connector into the receiver on the vehicle.
• Do not use the equipment if the flexible power cord or EV cable is frayed, broken or otherwise damaged.
• Do not use the equipment if the enclosure or the EV connector is frayed, broken or otherwise damaged.
• Use the equipment when the ambient temperature is between -30°C and 50°C (-22°F to 122°F). #6 90°C copper wire should be used.
• Ensure that the charging cable is positioned so it is not stepped on, tripped over, or subjected to damage or stress. Do not close a garage door on the charging cable.
• Ensure EV engine is switched off before charging.
• Use a dry, clean cloth to wipe down the charger when it gets dirty.

Other Information
Product information in this User Manual is subject to change without notice. While the information in this manual has been carefully checked for accuracy, no guarantee is given for the completeness and correctness of the contents, including but not limited to the product specifications, functions, and illustrations.

Services and Support

• Web: www.rockhomelife.com
• Email: [email protected]

Product Overview

Product Introduction
The AS Smart AC Charging Point is designed to supply electricity to an electric vehicle (EV). The charger offers tailor-made, intelligent and network charging solutions for your company or home. It can connect to the internet via Wi-Fi (optional: 4G and LAN). AS chargers share the same wallbox shell. The installation procedures for the four models (EAW-AS11W102-20, EAW- AS11W102-10, EAW-AS09P102-20, and EAW-AS09P102-10) are the same.

Models

Plug-in Version

Hardwire Version

Specifications

AS09P102-10
Rated Voltage| AC 240V, 60Hz
Rated Current| EAW-AS11W102-20, EAW-AS11W102-10, EAW-AS09P102-20, EAW- AS09P102-10
Input Cord| EAW-AS11W102-20, EAW-AS11W102-10, EAW-AS09P102-20, EAW-AS09P102-10
Charge System| Mode 3, Type 1
Cable Length (Plug included)| 25 feet (7.62 m)
Charging Control| Smartphone app control
Display Screen| RFID (Radio-frequency Identification)
Indicator Lights| Plug-and-charge
Connectivity| Wi-Fi (optional: 4G and LAN)

AS Series Specifications

NEMA 6-50 plug NEMA14-50 plug
Charge System| Mode 3, Type 1
Cable Length (Plug included)| 25 feet (7.62 m)
Charging Control| Smartphone app control
RFID (Radio-frequency Identification) Plug-and-charge
Display Screen| EAW-AS11W102-20 EAW-AS09P102-20| 3.8-inch LCD screen
Indicator Lights| EAW-AS11W102-10 EAW-AS09P102-10| 4 LEDs
Connectivity| Basis: Wi-Fi/Bluetooth
Communication Protocol| OCPP 1.6J
Protection| Over current protection, over voltage protection, under voltage protection, over temperature protection, leakage protection, unconnected PE ground protection, lighting protection
RCD| 20mA Ccid20
Altitude| 2000m
Storage Temperature| -40°F – 185°C (-40°C – 85°C)
Operation Temperature| -12°F – 122°F (-25°C – 50°C)
Relative Humidity| 95%RH, No water droplet condensation
Vibration| 0.5G, No acute vibration and impaction
Installation Location| Indoor or outdoor, good ventilation, no flammable, explosive gases
Weight| 13.2 lbs. (6KG)
Dimension (H x W x D)| 388 x 202 x 109 mm (13 x 8 x 4 in)
Mounting| Wall-mounted or pole-mounted (mounting pole is optional)
IP Code| IP55

Product Usage Instructions

Installation
Included Mounting Parts & Required Tools

• Before starting the installation, ensure you have the following mounting parts and tools:
  • [List of included mounting parts]
  • [List of required tools]

Make sure that all parts are delivered according to the order. Check the packaging for the following parts.

Mounting Parts

Tools Required for Installation

Installation

• Follow these steps to install the AS Smart AC Charging Point:
  •  [Step-by-step installation instructions]

NOTE: Install your charger on a flat and vertical surface capable of handling the 13.2 lbs. (6KG) load of the charger.

• Locate a wall stud or pole not more than 1.65” above a 240V outlet (EAW-AS09P102-20 and EAW-AS09P102-10) or if hardwiring (EAW-AS11W102-20 and EAW-AS11W102-10), the wiring will come through the bottom of the charger.
• Attach the drilling template to the location where the charger will be installed.
• Drill holes through the template with a drill, remove the template and insert the wall anchors into the holes.

Drill holes for wall-mounted

Drill holes for pole-mounted

• User a screwdriver to carefully push the two barbs at the bottom of the equipment and remove the upper cover.

Unlock the upper cover

• Loosen the six screws and carefully remove the second cover from the base box.

Remove the second cover

• Attach the base box to the mounting location by inserting the screws and waterproof gaskets. Tighten the screws using a screwdriver.

Fix the base box

• Hardwired installation — Skip if you have the plug-in version, i.e. EAW-AS09P102-20 and EAW-AS09P102-10.

NOTE: Use copper conductors with the maximum wire size of 6 AWG (16 mm²). 2.2.7.1 Insert the AC input cable into the back-wiring hole.

• Strip the wires to 1/2″ (12 mm).
• Connect the wires (L1, L2, and PE) per the diagram and tighten each connector screw to 5 N·m (17.7 in·lbs).

Wiring diagram

• Screw the second cover back.
• Buckle the upper cover.

Reinstall the covers

Configuration

Install Autobot Charge App

• To configure the charger, you need to install the Autobot Charge App on your smartphone.
• [Instructions on how to install the app]

Autobot Charge app

• Download the Autobot Charge app to your mobile device from the Google Play or Apple App Store.
• Open the app, sign in or create an account with your phone number and email.

Sign in to the app

Add the Charger

• Once the app is installed, follow these steps to add the charger:
  • [Step-by-step instructions to add the charger]
• At the top left corner of the home screen, tap Personal.
• Tap Add your charger.

Add the charger

• Scan the QR code or enter the serial number and pin (default pin: 1234), which can be found on the wallbox, to add the charger.

Configure the Charger

• After adding the charger, you can configure its settings using the app.
• [Instructions on how to configure the charger settings]
• From the home screen, tap Set > Via Bluetooth.

Configuration Page

• Under Charge Mode, select APP, RFID Only, or Plug and Charge.

Charge Mode Options

• If you select APP Mode, go to 3.3.2 to configure network settings.
• If you choose RFID Only Mode or Plug and Charge Mode, you can directly start from
• Select from WiFi, 4G, and LAN, and enter the relevant information.

Network settings

• Configure the parameters related to the OCPP (Open Charge Point Protocol) connection.

OCPP back end parameters

• Limit the maximum charging current.

Maximum Current

• Configure DLB (Dynamic Load Balancer).

DLB parameters
If external CT (Current Transformer) clamps are installed to sample currents from the home grid, the DLB function can be enabled.

• Enabling Power Distribution Enable
• The Sampling Method item selects CT
• Home Power Current is set to a value smaller than the maximum distribution Current in the Home.

CT clamp (optional)

CT clamp
The CT clamp can measure current up to 120A.

CT Clamps Connector

CT clamps installation instructions:
Please refer to Figure 3-11 and Figure 2-7 for the schematic diagram of the interface position of CT Clamps in the charger. CT1 is connected to the grid incoming line L1, the white line is connected to CT-L1+, and the black line is connected to CT-L1-. CT2 is connected to the grid incoming line L2, the white line is connected to CT-L2+, and the black line is connected to CT-L2-. CT3 is connected to the photovoltaic power output L1 line, the white line is connected to CT-S+, and the black line is connected to CT-S-.

• After the parameters are modified, click SET, then return to the previous page, click Disconnect, and APP will disconnect the Bluetooth connection. At this time, the charger will save the configuration and restart. After restarting, the new parameters will be applied.

NOTE: The app is being continuously updated and optimized, the actual functions may vary.

Human-Machine Interface

LCD Display Cover

• The AS Smart AC Charging Point features an LCD display cover thatprovides important information about the charging process.
• [Explanation of the information displayed on the LCD]
• Applicable to the LCD display cover version (EAW-AS11W102-20 and EAW-AS09P102-20), skip to 4.2 if you are using a LED display cover version.

Device List Page

1. LCD
2. RFID reader
3. Touch Button
4. Connector

LCD Screen

1. EV connection
2. LAN
3. 4G
4. Wi-Fi
5. Bluetooth
6. CMS
7. Left status bar
8. Right status bar
9. Energy, power, or rated current
10. Energy/Power unit
11. Fault indicator
12. Time or fault code
13. Mobile app control
14. RFID reader
15. Available indicator
16. Reservation time indication
17. Waiting indicator
18. Smart charger indicator

• Not connected to EV
• Display rated current (A)

| Charging ready|

• Charger is ready
• Connected to EV
• Display rated current (A)
• Display time (minutes)

| Charging|

• Charging in progress
• Display charging power (kW) and charging energy (kWh) in turn
• Display charging time (minutes)
• The left and right status bars indicate charging

| Charging paused|

• Charging paused
• Display charging energy (kWh)
• Display charging time (minutes)
• Display a waiting indicator

|

Charging ended

|

• Charging ended
• Display charging energy (kWh)
• Display charging time (minutes)

| Scheduled charging|

• Scheduled charging
• Display the scheduled time (minutes)

| Fault or Unavailable|

• Fault
• Display fault code. Refer to Troubleshooting for its meaning.

LED Display Cover

• The charger also has an LED display cover that indicates the charging status.
• [Explanation of the different LED indicators and their meanings]
• Applicable to the LED display cover version (EAW-AS11W102-10 and EAW-AS09P102-10)

LED display cover version

1. LCD
2. RFID reader
3. Touch Button
4. Connector

LED description

Plug & Charge Mode: Not connected to EV
Flashing blue| Connected to EV
Slow flashing blue| A schedule is active
Glowing green| Charging in progress
Flashing green| Charging ended
Solid red| Unavailable
Fast flashing red| Firmware update in progress
Red flashing once| Error: error code 1
Red flashing twice| Error: error code 2
Red flashing 3 times| Error: error code 3
Red flashing 4 times| Error: error code 4
Red flashing 5 times| Error: error code 5
Red flashing 6 times| Error: error code 6
Red flashing 7 times| Error: error code 7

Charging

• During the charge session, do not disconnect the connector. There is a risk of damage to the connector or your EV charging port.
• Never tough the power plug/connection with wet hands.

App Mode

• In App Mode, you can control the charging process using the Autobot Charge App.
• [Instructions on how to use the app to start and stop charging]
• Start charging
  • Remove the connector from the holster.
  • Plug the connector into your EV charging port.
  • The LED will light blue or the LCD screen shows ready, tap Start on the app
• Stop charging
  • Tap Stop on the app.
  • Carefully remove the connector from EV and stow the cable in the cable holster.

RFID Only Mode

• In RFID Only Mode, you can use an RFID card to start and stop charging.
• [Instructions on how to use the RFID card for charging]
• Start charging
  • Remove the connector from the holster.
  • Plug the connector into your EV charging port.
  • Tap the RFID card on the RFID reader.
• Stop charging
  • Tap the RFID card on the RFID reader again.
  • Carefully remove the connector from EV and stow the cable in the cable holster.

Plug and Charge Mode

• In Plug and Charge Mode, simply plug in your electric vehicle to start charging automatically.
• [Instructions on how to use Plug and Charge Mode]
• Start charging
  • Remove the connector from the holster.
  • Plug the connector into your EV charging port. The charger will automatically start charging once the connector is properly connected.
• Stop charging
  • Press the Touch button.
  • Carefully remove the connector from EV and stow the cable in the cable holster.

Troubleshooting and Maintenance

Troubleshooting

• If you encounter any issues with the AS Smart AC Charging Point, refer to the troubleshooting section in the user manual.
• [Common troubleshooting tips]

Troubleshooting

• Disconnect the leakage/over-current protection switch off the distribution box immediately.
• Check whether the charger’s output cable is damaged or has low-impedance ground or short circuit.
• After troubleshooting the above problems, power on the charger again. If the problem still exists, contact customer support.

2| Over current|

• Check whether the charging connector is correctly connected.
• Check whether the OBC (On-board Charger) is normal.

3| Ground fault|

• The charger is not grounded. Check the input power cable.

4| Over voltage or under voltage|

• Check whether the input cable is property connected.
• Check whether the voltage on the power input is too high or not sufficient. If yes, contact local power grid company.

---|---|---
5| Contactor welding or breaking|

• Check whether the contactor connection is reliable.

6| Abnormal CP (Control Pilot)|

• Check the charging connector and charging socket of your EV.
• Disconnect and reconnect the charging connector.

7| Lock error|

• Check whether the electronic lock connection is reliable.

Maintenance

• Regular maintenance is important to ensure the optimal performance of the charger.
• [Maintenance instructions and recommendations]

To ensure long-term stable operation of the equipment, the equipment does require some basic, common sense maintenance. The exterior maintenance can be performed by the user. All other service must be conducted by qualified personnel. It is recommended to perform a maintenance every month depending on the environment.

• To avoid accumulation of debris/dust/dirt on or around the unit, wipe surfaces with a soft cloth dampened with water, or for harder to remove marks, use an alcohol based cleaner.
• Check whether the equipment is properly grounded and safe.
• Check whether there are potential safety hazards like flammable, explosive, harsh or combustible materials around the charger. If present, clear the materials.
• Check for debris or damage inside or around the cable and connector. If present, remove debris and/or contact a qualified personnel for help.
• Check for loose connections. If present, unplug the cable and re-insert it.

Warranty **

**

AutoBot offers a limited 3-year wall box warranty and 1-year plug and cable warranty from the date of purchase of the equipment.

The limited warranty does not apply to, and AutoBot will not be responsible for, any defect in or damage to the charger:

1. that has been misused, neglected, tampered with, altered, or otherwise damaged, either internally or externally;
2. that has been improperly installed, operated, handled or used, including use under conditions for which the product was not designed, use in an unsuitable environment, or use in a manner contrary to the User Manual or applicable laws or regulations;
3. that has been subjected to fire, water, generalized corrosion, biological infestations, acts of God, or input voltage that creates operating conditions beyond the maximum or minimum limits listed in the specifications; or
4. that has been subjected to incidental or consequential damage caused by defects of other components of the electrical system.

If you have any questions, please contact us via email.

Support
Email us at [email protected] for technical support.

FAQ

1. Q: Can I use the charger with different models of electric vehicles?
   A: Yes, the AS Smart AC Charging Point is compatible with electric vehicles that support Mode 3, Type 1 charging.

2. Q: Can I connect the charger to the internet?
   A: Yes, the charger can connect to the internet via Wi-Fi. Optional 4G and LAN connectivity are also available.

3. Q: How long is the charging cable?
   A: The charging cable included with the AS Smart AC Charging Point is 25 feet (7.62 meters) long.

4. Q: How can I control the charging process?
   A: You can control the charging process using the Autobot Charge App on your smartphone.

References

• AutoBot Home EV Chargers - Efficient & Effortless Charging | AutoBot

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