Alcatel S250 Duo TRIO Phone User Manual

June 14, 2024
Alcatel

Alcatel S250 Duo TRIO Phone User Manual

PLEASE READ THIS USER’S GUIDE BEFORE USING YOUR PHONE

Alcatel-S250-Duo-TRIO-Phone-FIG- \(1\)

Before 1st use

Connecting your phone

  • Connect plugs in corresponding sockets in the base station.
  • Plug the telephone line into the telephone socket and insert the power plug in an electrical outlet.
  • Insert batteries in the handset.
  • Before you start to use your telephone, charge the AAA batteries continuously for 15 hours.
  • Only use the plug adapter supplied with the unit and rechargeable batteries with your phone

Phone Function Keys

  1. OK / Menu key
  2. Back key / Clear key / Mute key (Long press to toggle between handset name and date/time)
  3. Navigation key
  4. Talk key / Activate handsfree
  5. Hang-up / Exit key
  6. Recall (Flash) key – To access to operator services*
  7. Redial key
  8. Star key – To lock/unlock the keypad; toggle between calls
  9. Hash key
  10. Call transfer / Intercom key (Duo/Trio versions)
  11. Paging key – To locate the handset / to start the registration procedure.

Display icons

A fast blink indicates the battery is low.
Indicates that an external call is connected or held.
The icon blinks when receiving an incoming call.
Indicates you have a new voice mail message.
Indicates you have new missed calls
, or the call log being viewed.
Displays when the phonebook is accessed.
Displays when the alarm clock is activated.
Displays when hands-free is activated.
Displays when ringer volume is turned off.
Indicates that the handset is registered and the range of the base station.
The icon blinks when the handset is out of range or is searching for a base.
Displays when in menu mode to confirm your selection. Indicates that more options are available. Use the UP / DOWN keys to scroll up / down. Displays when in menu mode. Select BACK to return to the previous menu level Subject to subscription and availability of the service from the landline operator.

Your Telephone Operations

Switching on / off
Press and hold the key.
Notes: When the handset is OFF, it cannot be used for making calls including emergency calls. There will be no ringing during an incoming call. To answer a call, you will need to switch it back on. It may take some time for the handset to re-establish a radio link with the base unit.

To lock/unlock the keypad
Press and hold the key.
Note: Incoming calls can still be answered even if the keypad is locked.

Change the display language
or select AJUSTES PERS or select IDIOMA  , or your desired language beep. confirmation
Note: Once the display language is set, the option menus on the handset will switch to display in the selected language immediately.

Set time and date
Note: If you subscribe to the Caller Display service, the time and date will be set automatically when you receive a call, but you may still need to set the correct year. or to select CLOCK & ALARM  to select DATE / TIME to display the last stored date enter the current (YY – MM – DD)  enter the time (HH-MM).

Change your handset’s name
or to select PERSONAL SET  or to select HANDSET NAME to display the current handset name to delete the characters and enter the new name (maximum 10 characters) confirmation beep.

Make and answer calls

Make a call

  • either before or after dialing your number.

  • From redial list:   or , .

  • From call log list*: or , .
    Note: You need to subscribe to the Caller Line Identification service to be able to see the caller’s number or name in the call log.

  • From phonebook: or , , .

  • From direct memories: long press on KEY 1 or KEY 2 in idle mode.

Answer and end a call /
IMPORTANT NOTE: You can simply place the handset back on its base station or charger pod to end the call.

Use handsfree
To activate / desactivate handsfree

Adjust the earpiece volume
During a call, press or select from VOLUME 1 to VOLUME 5.

Mute / unmute microphone
to turn on / off the microphone.

Paging

  • Press located at the back of the base station. All the registered handsets start to ring.
  • Once retrieved, press any key on the handset or again to end the paging.

Call waiting
If you have subscribed to the Call Waiting service, the earpiece will emit a beep tone to inform you that there is a second incoming call. The number or name of the second caller will also be displayed on your phone if you have subscribed to the Caller Line Identification service (CLI). Please contact your network provider for more information on this service. Phonebook settings: 50 entries

Store a contact in the phonebook
or to select PHONEBOOK to enter NEW ENTRY enter the name of contact enter the number of contact confirmation beep ( to delete characters).

Access phonebook – or select PHONEBOOK or select LIST

Note: Instead of pressing or browsing the phonebook entries, you can press the numeric key corresponding to the first letter of the entry you wish to locate.

Modify a phonebook entry
or to select PHONEBOOK , or to select EDIT ENTRY or to select an entry to edit the current name displayed/edit the name edit the number confirmation beep.

Delete a phonebook entry
or to select PHONEBOOK , or to select DELETE or to select the entry to delete confirmation beep

Delete all entries from the phonebook list
or to select PHONEBOOK ,   or to select , DELETE ALL confirmation beep

Add/edit direct access memory
or to select PHONEBOOK , or to select DIRECT MEM.  , or to select KEY 1 or KEY 2 stored name displayed, or NO NUMBER displayed if it is empty to enter direct memory menu or to select EDIT NUMBER  currently stored name displayed (or ENTER NAME if there is no number stored) edit or enter the name  confirmation beep

Delete direct access memory

or to select PHONEBOOK , or to select DIRECT MEM. or to select KEY 1 or KEY 2 stored name displayed (or NO NUMBER if it is empty) to enter the direct memory menu or to select DELETE confirmation beep.

Using the redial list
The redial list stores the last 5 numbers dialed.

Access the redial list

or browse the redial list to view details.

Save a redial number into the phonebook
or select an entry to display the SAVE NUMBER to display ENTER NAME enter the name of the contact (maximum 12 characters) Return the display to the redial list. Using the call log: stored up to 10 external calls Access call log or. Save call list entry into the phonebook to select an entry or to select SAVE NUMBER / to select and enter the name of the contact (maximum 12 characters).

Delete a Call Log entry
or select the DELETE ,   confirmation beep.

Delete all entries in the Call Log
or ,  select DELETE ALL , confirmation beep.

Call screening
Call screening allows you to hear the caller while he is leaving a message.
You can then decide if you want to talk to the caller directly.

Using the intercom (Duo / Trio versions)

Intercom another handset

  • If only 2 registered handsets:
  • If more than 2 registered handsets: the available handset number and * displayed/enter the handset number.
  • To ring all handsets to the intercom:
  • Transfer an external call to another handset

During the call

  • If only 2 registered handsets:
  • If more than 2 registered handsets: the available handset number and * displayed/enter the handset number.
  • To ring all handsets to the intercom:
  • on the called handset to answer the internal call on the first, the handset transfers the external call to the called handset / external call transferred.
  • Note: If there is no answer from the called handset, press key to resume the external call.

Answer an external call during the intercom
answer the external call and end the intercom.
Note: To put the internal call on hold and answer the incoming external call, press the key.

Switch between an internal and external call

  • During the call, press and hold.
  • Establish a three-party conference call
  • During the call, enter the handset number on the called handset to answer long press on the first handset.
  • CONFERENCE will be displayed on the screen once the conference call is established.

Handset Tone

Set the ring volume

There are 5 ringer volume options (OFF, LEVEL 1, LEVEL 2, LEVEL 3, LEVEL 4, and LEVEL 5). The default level is LEVEL 3. Select PERSONAL SETor to select HANDSET TONE  to select RING VOLUME or the desired volume level confirmation beep.

Set the ring melody: 10 ring melodies
or select PERSONAL SET , or to select

HANDSET TONE or select RING TONES
or to the desired melody confirmation beep.

Activate deactivate key tone
or to select PERSONAL SET , or to select HANDSET TONE , or to select KEY BEEP , or to select ON or OFF confirmation beep. enter direct memory menu or select EDIT NUMBER currently stored name displayed (or ENTER NAME if there is no number stored) edit or enter the name confirmation beep.

Call screening
Call screening allows you to hear the caller while he is leaving a message. You can then decide if you want to talk to the caller directly.

Activate/deactivate auto hang-up
or,  to select PERSONAL SET or to select AUTO HANG-UP or select ON or OFF confirmation beep.

Set date/time format
Set time format
,  or 7 to select CLOCK&ALARM /OK / A or to select SET FORMAT /OK /OK to enter TIME FORMAT /OK , / current setting displayed / or to select 12 HOURS or 24 HOURS / 0K / confirmation beep.

Set date format
or to select CLOCK&ALARM , or to select SET FORMAT or to select DATE FORMAT current setting display or to select DD/MM or MM/DD  confirmation beep.

Set alarm
or to select CLOCK&ALARM , or to select ALARM or select OFF, ON ONCE, or ON DAILY. if select ON ONCE or ON DAILY, enter a time (HH-MM) for the alarm or select AM or PM if in 12 HOURS format confirmation beep.

Set date/time format
Set time format MENU A or 7 to select CLOCK&ALARM /OK / A or 7 to select SET FORMAT /OK /OK to enter TIME FORMAT /OK / current setting displayed 4 or 7 to select 12 HOURS or 24 HOURS / 0K/ confirmation beep.

Set alarm tone
or to select CLOCK&ALARM or to select ALARM TONE or to select MELODY 1, MELODY 2, or MELODY 3 confirmation beep

Advanced use of your telephone

Change Master PIN
The Master PIN is used for the registration of handsets. The default Master PIN is 0000.
Note: If you forget your PIN code, you can reset it to its default 0000 using a handset Reset. or to select ADVANCED SET or to select CHANGE PIN and enter the current master PIN when prompted
enter the new PIN confirmation beep.

Register your handset
IMPORTANT: Handset registration is only necessary when you buy extra handsets or if a handset has become faulty. Up to 4 handsets can be registered to one base station. The Master PIN is required before you can register or unregister handsets.

By default, the Master PIN is 0000

  • On the base station, press and hold the key for 5 seconds
  • On the handset, press  or select ADVANCE SET, , or to select REGISTRATION enter Master PIN
  • when prompted WAITING displayed confirmation beep.

Unregister your handset
or to select ADVANCE SET , or to select UNREGISTER enter Master PIN when prompted  or select the handset number to unregister  confirmation beep

Change recall time
,or to select ADVANCE SET , or to select RECALL TIME , or select SHORT, MEDIUM, , or LONG confirmation beep.

Change the dial mode (dual mode dialing version only)
You should normally leave the dialing mode at its default setting of TONE (also called MF or DTMF). However, you can change to PULSE if necessary.
Note : If PULSE dialing is set, you can press to switch to TONE dialing for the rest of that call. or to select ADVANCED SETor to select DIAL MODE or select TONE or PULSE  confirmation beep.

Reset unit
or to select ADVANCE SET , or to select RESET confirmation beep

Troubleshooting

If you have difficulty with your phone, please try the suggestions listed below. As a general rule, if a problem occurs, remove the batteries from all the handsets in your installation for about 1 minute,
then disconnect and reconnect the power supply to the base and reinstall the handset batteries. The store where you bought your telephone can also provide you with information and after-sales support.

Always check first that :| You have followed all the steps listed in the user manual to install and set up your telephone.

All connectors are firmly inserted in their sockets. Mains power to the base unit is switched on at the socket.

The handset’s batteries are correctly and securely installed and are not run down.

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Everyday use

“I cannot make or answer calls”

| If the handset’s display is blank, it may have been switched off. Press and hold the HANG-UP/EXIT key to switch it back on.

Check that the base unit’s mains power adapter is plugged in and power is switched on.

The base unit needs mains power for normal operation of the phone – not just for charging the batteries.

Make sure you are using the telephone line cable supplied with your telephone.

Other telephone line cables might not work. Move the handset closer to the base unit.

Check the battery level symbol on the display. If it is low, replace the handset on the base unit or charger pod to recharge the batteries.

Switch off power at the mains socket, wait for a short time and then switch back on. This may solve the problem.

“I cannot make a call”

|

If the handset display shows KEYS LOCKED, press and hold the * button to unlock it before you make

a call.

Only one handset (or the base unit) can be connected to the outside line at a time.

If another handset is already using the line, you need to wait until it has finished its call.

---|---
“When I press on the keys, nothing happens”| Make sure the batteries are fitted in your handset. If the Battery Level symbol on the display shows ‘low’, put your handset back on the cradle to charge.
“When I key in a number, it appears on the display, but I cannot make an outside call”| Try a different position for the base unit – somewhere higher if possible, or further from other electrical equipment.

Try moving the handset closer to the base unit.

“The phone does not ring”| Check that the base unit’s mains power adapter is plugged in and power is switched on.

Check that ring volume is not on OFF.

“I hear ‘beeps’ from my handset while I’m on a call”| You may be going out of range of the base unit. Move closer or your call may be cut off.

Check the Battery Level symbol on the display. If it’s low, recharge the batteries.

“The volume in the earpiece is low when I’m on a call”| Make sure you’re holding the earpiece correctly over your ear.

Adjust the volume using the UP/DOWN key.

Batteries

“The handset’s battery cells are running low within an hour or two”

| Before you first use the handset, you should have left it on the base unit or charger pod for 15 hours to charge the batteries fully. You may need to replace the batteries. Check the connection between the base unit and the mains power socket unit.
“I try to recharge the batteries but I still get a warning that they are low”| You need to replace the batteries.

Dispose of used batteries safely – never burn them, or put them where they could get punctured. Do not use non – rechargeable batteries in your handset – they may explode, causing damage.

If the fault persists…

| Disconnect all other instruments connected to the same line and try to make a call.

Disconnect the base unit from the telephone line and plug a different phone into the master telephone socket.

Try making a call. If this works, the line is OK.

If the call does not work, and you are using a two- way socket adapter, remove it and plug a telephone directly into the socket.

If the call now works, the adapter may be faulty. If you cannot make a call, the fault may be on the exchange line.

Contact the service provider.

SAFETY
This telephone is not designed for Emergency calls when the main power fails. Do not use your telephone to notify a gas leak or other potential explosion hazard! Do not open your device or its power supply to avoid the risk of electrical shock. Do not attempt to open the batteries, as they contain hazardous chemical substances. Your telephone must be located in a dry place away from hot, humid, and direct sunlight conditions. To avoid radio signal interference, place the phone at least 1 meter away from other electrical appliances or other phones.

ENVIRONMENT
This symbol means that your inoperative electronic appliance must be collected separately and not mixed with household waste. Help us protect the environment in which we live! www.alcatel-home.com

ATLINKS Europe, 147 Avenue Paul Doumer 92500 RUEIL-MALMAISON –© ATLINKS 2016 – Reproduction prohibited. The manufacturer reserves the right to modify the specifications of
its products to make technical improvements or comply with new regulations. ALCATEL and ATLINKS are registered trademarks. The Alcatel logo and Alcatel name are trademarks of Alcatel-Lucent and are used under license by ATLINKS.S250
A/W No.: 10001643 Rev.0 (LA-EN)
Made in China
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