RENPHO R-E001 Full Body Massage Mat User Manual

RENPHO R-E001 Full Body Massage Mat

Specifications

• Model: R-E001

Product Information

Important Safety Instructions

• For household use only, not for medical or commercial purposes.
• This appliance can only be used by children aged from 8 years and above and persons with reduced physical, sensory or cognitive capabilities if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children without supervision.
• The appliance should never be left unattended when plugged in. Unplug from outlet when not in use and before cleaning.
• Do not use the appliance near heat resources (e.g. radiators or stoves). Excessive heating can occur and cause fire, electric shock, or injury to persons.
• Close supervision is necessary when this appliance is used by or near children, sick people, or those with disabilities.
• Never operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the appliance to a service center for examination and repair.
• Do not carry this appliance by supply cord or use cord as a handle. Keep the cord away from heated surfaces.
• Never drop or insert any objects into any opening.
• Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
• Keep away from sharp objects to avoid scratching.
• Do not break, twist, or drag the cord. Do not place excessively heavy objects on the appliance to avoid damage.
• Do not turn on the appliance while sleeping/feeling asleep or after intake of alcohol.
• Any modification or disassembly of the appliance without authorization is prohibited.
• The appliance has a heated surface. Persons insensitive to heat must be careful when using the appliance.
• Use heated surfaces carefully. May cause serious burns. Do not use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous.
• Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person. Do not use on insensitive skin or on a person with poor blood circulation. Check where skin is in contact with the heated area of the appliance frequently to reduce the risk of blistering.

About the Product

What’s in the Box:

• 1 x Full Body Massage Mat,
• 1 x Power Adapter,
• 1 x User Manual

Product Overview

• Pillow Cover

Product Usage Instructions

Preparation

1. Unpack the Full Body Massage Mat and ensure all components are included.
2. Place the mat on a flat and stable surface, such as a bed or floor.
3. Ensure the power adapter is securely connected to both the mat and a power outlet.

Using the Full Body Massage Mat

1. Turn on the power by pressing the power button on the control panel.
2. Adjust the massage intensity and heat settings according to your preference using the control panel.
3. Lie down on the mat, positioning your body comfortably on the surface.
4. Allow the massage nodes to work on different areas of your body, such as the back, neck, and legs.
5. Enjoy the soothing massage experience for the desired duration.

Cleaning and Maintenance
To ensure proper hygiene and longevity of the Full Body Massage Mat:

1. Unplug the power adapter from the mat and power outlet before cleaning.
2. Wipe the surface of the mat with a clean, damp cloth to remove any dirt or sweat.
3. Avoid using harsh chemicals or abrasive cleaners that may damage the surface.
4. Allow the mat to air dry completely before storing or using again.

FAQ

Can children use the Full Body Massage Mat?
This appliance can only be used by children aged 8 years and above and under proper supervision or instruction.

Can I use the Full Body Massage Mat while sleeping?
It is not recommended to use the appliance while sleeping or feeling asleep.

Is it safe to use the heated surfaces of the Full Body Massage Mat?
Care should be taken when using heated surfaces. They can cause serious burns and should not be used over insensitive skin areas or in the presence of poor circulation.

How do I clean the Full Body Massage Mat?
Unplug the power adapter and wipe the surface of the mat with a clean, damp cloth. Avoid using harsh chemicals or abrasive cleaners.

Thank you for your purchase of the RENPHO Full Body Massage Mat. To ensure safety and avoid any property damage, please read this manual carefully and use as indicated. Non-compliance may cause serious injuries and/or severe property damage.

Important Safety Instructions

When using an electrical appliance, basic precautions should always be followed, including the following: Read all instructions before using (this appliance).

1. For household use only, not for medical or commercial
2. This appliance can only be used by children aged from 8 years and above and persons with reduced physical, sensory or cognitive capabilities if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards
3. Children shall not play with the
4. Cleaning and user maintenance shall not be made by children without

DANGER : To reduce the risk of electric shock:

• Always unplug this appliance from the electrical outlet immediately after using and before cleaning.
• Never use pins or other metallic fasteners with this appliance
• Do not use or store the appliance in wet environments (e.g. spa, bathroom, sink) or moist conditions, high temperatures or dusty places
• Do not immerse the appliance in water or other liquids
• Do not operate the appliance or handle the plug with wet hands.

WARNING : To reduce the risk of burns, fire, electric shock, or injury to persons:

If the appliance is to be used by the following user groups, please consult a doctor, otherwise, accident, injury or discomfort may оссиг:

1. Persons suffering from thrombus, severe aneurysm, malignant tumor, venous tumor, skin infections, etc.
2. Persons suffering from osteoporosis, weak bones, abnormal or curved spine, or other acute pains
3. Persons suffering from diabetes or other sensory impairment
4. Persons with a pacemaker or medical devices implanted
5. Pregnant or postpartum women
6. Persons currently suffering from an injury to the lower extremities
7. Persons being treated for a medical condition or physical injury
8. Persons with a heart condition, or abnormal blood circulation
9. Persons with open wounds, discolored areas, or any part of the body that is swollen, burned, inflamed or where skin eruptions or sores are present
10. Persons who have received cardiac or visceral surgery
11. Persons with increased or reduced sensitivity to heat
12. Persons suffering from a fever
13. Persons feeling discomfort

If you experience any discomfort, please stop using the appliance immediately and consult your doctor.

1. The appliance should never be left unattended when plugged in. Unplug from outlet when not in use and before cleaning.
2. Do not use the appliance near heat resources (e.g. radiators or stoves). Excessive heating can occur and cause fire, electric shock, or injury to persons.
3. Close supervision is necessary when this appliance is used by or near children, sick people, or those with disabilities.
4. Never operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the appliance to a service center for examination and repair.
5. Do not carry this appliance by supply cord or use cord as a handle. Keep the cord away from heated surfaces.
6. Never drop or insert any objects into any opening.
7. Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
8. Keep away from sharp objects to avoid scratching.
9. Do not break, twist, or drag the cord. Do not place excessively heavy objects on the appliance to avoid damage.
10. Do not turn on the appliance while sleeping/feeling asleep or after intake of alcohol.
11. Any modification or disassembly of the appliance without authorization is prohibited.
12. The appliance has a heated surface. Persons insensitive to heat must be careful when using the appliance.
13. Use heated surfaces carefully. May cause serious burns. Do not use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous.
14. Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person. Do not use on insensitive skin or on a person with poor blood circulation. Check where skin is in contact with the heated area of the appliance frequently to reduce the risk of blistering.

About the Product

What’s in the Box

• 1 x Full Body Massage Mat
• 1 x Power Adapter
• 1 x User Manual

Product Overview

Specifications

• Product Name : Full Body Massage Mat
• Model : R-E001
• Material : Plush + Mesh Fabrics
• Input : 12V __4A
• Power : 48W max.
• Auto – off Timer : 10/15/20 minutes
• Heating Area : Neck + Back + Thigh
• Product Weight : 2.1kg/4.6lb
• Product Dimensions : 170x56x10cm/67x22x4inch

Using the Product

Place the mat on a recliner, sofa seat, or flat surface, fasten the pillow cover, connect the power adapter to the interface, and plug it into a power source. The power button indicator will flash red to indicate a successful connection.

Operation Instructions

• Power : Press to turn ON/OFF the mat. The indicator light will be solid red indicating the mat is on. Mode 1, Intensity L and 15mins Auto-off Timer will be activated by default. Massage mode will switch every 3 minutes.
• Mode : Press to cycle through massage modes among M1 (Pulsing) / M2 (Tapping) / M3 (Auto) / M4 (Alternating) / M5 (Constant).
• Intensity : Press to cycle through vibration intensities among L/M/H.
• Heat : Press to turn on/off the heating function.
• 10/15/20 mins : Press these buttons to adjust the auto-off timer setting (10/15/20 mins). The timer will reset each time you press the button.
• Neck/Upper Back/Lower Back/Thigh/Calf: Press to independently turn on/off various sections of the mat and customize your massage experience.

Note:

1. When a function/mode is selected, the corresponding indicator will light up.
2. There are 5 built-in massage modes for you to choose from. Each mode is programmed to massage different body parts in specified sequences. The corresponding indicator will light up accordingly.
3. Memory Function: This will recall the last setting used once the Power button is turned on again (unless the power supply is unexpectedly cut off).
4. When all indicators except the timers are OFF for the 20s, the device will automatically enter standby mode (the power button indicator flashes red).

Maintenance and Care

1. Place the product in a safe, cool, and dry place when not in use.
2. Always unplug the product prior to cleaning.
3. After use, wipe the product with a soft, slightly damp cloth using non-abrasive If necessary, clean with a sterilizer. Keep away from all solvents and harsh detergents.
4. DO NOT submerge the product in water or any other liquid
5. DO NOT attempt to repair this product. There are no user-service- able parts.

Troubleshooting Guide

The product does not work.

| Disconnected power or loose plug causing poor contact.| Remove the plug from the outlet and re-insert it into a power source.

No power or power cord is damaged.

| ****

Try another outlet. Check the power cord, replace if damaged.

The power button is off.

| ****

Turn on the power button.

Didn’t use an original adapter.

| ****

Use the original adapter provided in the package only.

The product shuts off suddenly.

| ****

The built-in timer is complete.

| ****

Restart the power button.

The product is overloaded, activating overload protection.

| ****

Check the incoming voltage to ensure it is correct.

The motor auto shuts off due to prolonged use, activating overheating protection.| Use the product after the motor cools off naturally.

Warranty Policy
Your RENPHO product purchase is covered by a one-year limited manufacturer warranty from the date of delivery. For warranty terms and conditions, please visit: https://renpho.com/pages/warranty-terms-and-conditions

Note : Product registration is not required for the warranty.

If you choose not to register your product, it will not diminish the product warranty.

Customer Service
Please feel free to contact us if you have any questions or concerns. RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.

• Email : support-eu@renpho.com (UK&EU)
• TEL : +44(0)7434 666088 (UK ONLY) Monday-Friday 9:00 AM-5:00 PM (GMT)

*For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

References

• Connection | Sugata & Freunde: Das Blog fürs Wesentliche
• Warranty Terms and Conditions – RENPHO US

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