ZEPHYR PRRD24C1AS Refrigerator Drawers Installation Guide
- June 14, 2024
- ZEPHYR
Table of Contents
- ZEPHYR PRRD24C1AS Refrigerator Drawers
- Safety Information
- General Safety
- Installation of Your Appliance
- Electrical Connection
- List of Materials
- Product Summary
- Parts Identification
- Dimensions
- Installation Instructions
- Operating Your Appliance
- Care and Maintenance
- Troubleshooting
- Limited Warranty
- Product Registration
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
ZEPHYR PRRD24C1AS Refrigerator Drawers
Safety Information
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual for your
appliance. Always read and obey all safety messages.
- This is the Safety Alert Symbol. This symbol alerts you to potential hazards that can cause severe bodily injury or death. All safety messages will follow the Safety Alert Symbol and either the words “DANGER” “WARNING” or “CAUTION”
DANGER
Danger means that failure to heed this safety statement may result in severe
injury or death.
WARNING
Warning means that failure to heed this safety statement may result in
extensive product damage, serious personal injury, or death.
CAUTION
Caution means that failure to heed this safety statement may result in minor
or moderate personal injury, property or equipment damage.
General Safety
DANGER
When using an electrical appliance, basic precautions should always be
followed to reduce the risk of fire, electric shock, and injury to persons.
WARNING
To reduce the risk of fire, electric shock or personal injury, unplug or
disconnect the appliance from the power supply before servicing.
CAUTION
Flammable refrigerant used! When handling, moving and use of the refrigerator,
make sure to avoid either damaging the refrigerant tubing, or increasing the
risk of a leak.
- Use this appliance only as described in this manual. Other uses not recommended may cause fire, electric shock or personal injury.
- This appliance is not intended for use by young children or infirm persons unless they have been adequately supervised by a responsible person to ensure that they can use the appliance safely.
- Young children should be supervised to ensure that they never play with the appliance.
- To protect against the risk of electric shock, NEVER IMMERSE the unit, cord, or plug in water or spray any other liquid.
- Unplug the appliance from the plug socket when not in use, when moving from one location to another and before cleaning.
For your safety, read all instructions carefully before operating the appliance.
- To disconnect the appliance, grip the plug and pull it from the wall outlet. Never pull by the cord.
- Never operate the appliance in the presence of explosive and/or flammable fumes.
- Never place the appliance or any of its parts near an open flame, cooking or other heating appliance.
- Never operate the appliance with a damaged cord or plug, if the product malfunctions, or if it is dropped or damaged in any manner.
- The use of attachments not recommended by the manufacturer may be hazardous.
- Never operate if the housing is removed or damaged.
- A loose fit between the AC outlet (receptacle) and plug may cause overheating and a distortion of the plug. Contact a qualified electrician to replace loose or worn outlet.
WARNING
Prop. 65 Warning for California Residents: This product may contain chemicals
known to the State of California to cause cancer, birth defects, or other
reproductive harm.
- Locate the unit away from direct sunlight and sources of heat (stove, heater, radiator, etc.).
- This appliance is CFC and HFC free and contains small quantities of Isobutane (R600a), an environmentally friendly coolant.
- You must ensure that the cooling circuit is undamaged when installing the appliance. However, if it becomes damaged, avoid proximity to open fires and heat sources of all kinds. The room in which the appliance is located should be ventilated properly and according to state and local codes.
- Never use an appliance with a damaged circuit.
- Ensure that the ventilation openings to and from a built-in appliance are never blocked or covered.
- No liability will be accepted for any damage caused by misuse of the appliance, or as a result of repairs carried out by unqualified person. In this case neither the warranty nor any other liability claims will apply.
For your safety, read all instructions carefully before operating the appliance.
WARNING
Never operate any other electrical appliance inside this appliance.
- Never attempt to repair or replace any part of your appliance unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.
- Replace all access panels before operating.
- Use two or more people to move and install the appliance. Failure to do so can result in back or other injury.
- Never clean appliance parts with flammable liquids. These fumes can create a fire hazard or explosion. Never store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. The fumes can create a fire hazard or explosion.
- Never connect or disconnect the electric plug with wet hands.
- It is recommended that a separate circuit, serving only your appliance be provided. Use receptacles that cannot be turned off by a switch or pull chain.
WARNING
To reduce the risk of fire, electric shock or personal injury, unplug or
disconnect the appliance from the power supply before servicing.
For your safety, read all instructions carefully before operating the
appliance.
Save These Instructions
If you are experiencing problems, check the Troubleshooting Guide at the back
of this manual. It lists causes of minor operating problems that you can
correct yourself.
Disposal of Old Appliance
Dispose of your appliance packaging properly. Refrigeration equipment must be
properly disposed of in a way which protects the environment. This applies to
your old appliance and to your new unit once it has reached the end of its
service life.
WARNING
Please ensure that old, worn appliances are rendered unusable before disposal
by removing the plug, cutting the power cable, and removing or destroying any
snap fastenings or bolts. You will thus prevent children from locking
themselves in the appliance during play (risk of suffocation) or endangering
their lives in another way.
- The appliance must not be disposed with normal household waste collection.
- The coolant circuit, particularly the heat exchange at the back/bottom of the unit, must not be damaged.
- The symbol on the product or its packaging indicates that this product is not to be handled as normal household waste but is to be taken to a recycling collection point for electrical and electronic goods. By correctly disposing of this product you are contributing to the protection of the environment. Improper disposal endangers health and the environment. Further information about the recycling of the product may be obtained from your town hall or local waste collection department.
Before Using Your Appliance
- Remove all exterior and interior packing.
- Before connecting the appliance to the power source, let it stand upright for approximately 2 hours. This will reduce the possibility of a malfunction in the cooling system caused by handling during transportation.
- Clean the interior surface with warm water using a soft cloth.
Installation of Your Appliance
WARNING
Do not store or install the appliance outdoors.
- The appliances are designed for either built-in, or free-standing installation.
- Place your appliance on a floor that is strong enough to support it when it is fully loaded. To level your appliance, adjust the 4 legs until level.
- Locate the appliance away from direct sunlight and sources of heat (stove, heater, radiator, etc.). Direct sunlight may affect the acrylic coating and heat sources may increase electrical consumption. Extreme cold ambient temperatures may also cause the unit not to perform properly.
- Never place the unit in damp areas.
- Plug the appliance into an exclusive, easily accessible electrical socket.
- Any questions concerning power and/or electrical connection should be directed towards a qualified electrician or an authorized products service center.
- The air vent at the front of the appliance must never be covered or blocked in any way.
- The appliance must be installed to all electrical connections in accordance with state and local codes.
- Use two or more people to move and install the refrigerator. Failure to do so can result in back or other injury.
- The refrigerator may experience decreased cooling efficiency if air flow is restricted due to a fully loaded cabinet.
- Install the refrigerator in a well-ventilated area where the ambient temperature is above 50ºF and below 109ºF.
Attention
- Never overload the cabinet.
- Never open the drawers unless necessary.
- Never cover drawers with aluminum foil or any other shelf material which may prevent air circulation.
- Should the appliance be left empty for long periods, it is suggested that the appliance be unplugged, and, after careful cleaning, leave the drawers ajar to allow air to circulate inside the cabinet in order to avoid possible condensation, mold or odors from forming.
WARNING
The refrigerator drawers are top heavy and may present a tip over hazard,
especially when doors are open. These appliances must be secured with anti-tip
brackets to prevent tipping forward. Please follow the installation
instructions on how to secure the refrigerator drawers.
Electrical Connection
Check that the voltage marked on the product corresponds with your supply voltage.
WARNING
- Improper use of the grounded plug can result in the risk of electrical shock. If the power cord is damaged, have it replaced by a qualified electrician or an authorized service center.
- This appliance should be properly grounded for your safety. The power cord of this appliance is equipped with a three-pin plug which mates with standard three-pin wall outlets to minimize the possibility of electrical shock. Never under any circumstances cut or remove the third ground prong from the power cord supplied. For personal safety, this appliance must be properly grounded. Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded. When a standard two-pin wall outlet is encountered, it is your responsibility and obligation to have it replaced with a properly grounded three-pin wall outlet. To prevent accidental injury, the cord should be secured behind the appliance and not left exposed or dangling. The appliance should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating label on the appliance. This provides the best performance and also prevent overloading wiring circuits that could cause a fire hazard from overheating. Never unplug the appliance by pulling the power cord. Always grip the plug firmly and pull straight out from the receptacle. Repair or replace immediately all power cords that have become frayed or otherwise damaged. Never use a cord that shows cracks or abrasion damage along its length or at either end. When moving the appliance, be careful not to damage the power cord.
- Never use your appliance with an extension cord unless this cord has been checked and tested by a qualified technician or service person. The extension cord must be a UL/CUL
- Listed, 3-wire grounding extension cord that has a grounding plug and outlet and that the electrical rating of the cord is 115 volts and at least 10 amperes.
- Thank you for purchasing your Zephyr refrigerator. Zephyr is dedicated to developing products that will enhance your lifestyle with superior quality and distinctive features. Please visit www.zephyronline.com for more information on your product and other Zephyr products.
- This manual contains important information regarding the proper installation, use, and maintenance of your refrigerator. Following this manual will ensure that your product will work at its peak performance and efficiency.
For Your Records
Please write down the model number and serial number below for future
reference. Both numbers are located on the rating label on the back of your
unit and inside the the unit towards the bottom of the cabinet and are needed
to obtain warranty service. You may also want to staple your receipt to this
manual as it is the proof of your purchase and may also be needed for service
under warranty.
- Model Number
- Serial Number
- Date of Purchase
To better serve you, please do the following before contacting customer
service
If you received a damaged product, immediately contact the retailer or dealer
that sold you the product.
- Read and follow this instruction manual carefully to help you install, use and maintain your refrigerator.
- Read the troubleshooting section of this manual as it will help you diagnose and solve common issues.
- Visit us on the web at http://www.zephyronline.com to download product guides, additional troubleshooting resources and up-to-date information.
- If you need warranty service, our friendly customer service representatives are available on our website at http://zephyronline.com/contact.
List of Materials
Product Summary
This appliance requires a standard 115/120 Volt AC~60Hz electrical ground outlet.
DESCRIPTION OF PRODUCT| Presrv™ Single Zone Refrigerator Drawers Presrv™ Dual
Zone Refrigerator Drawers Presrv™ Dual Zone Panel Ready Refrigerator Drawers
---|---
MODEL & GROSS WEIGHT (lb)|
- PRRD24C1AS: 150lb
- PRRD24C2AS: 152lb
- PRRD24C2AP: 134lb
VOLTAGE/FREQUENCY| AC 115/60Hz
AMPERAGE| 1.5A
COLOR|
- PRRD24C1AS: Black Cabinet with White Drawers
- PRRD24C2AS: Black Cabinet with Stainless Steel Drawers
- PRRD24C2AP: Black Cabinet with Stainless Steel Drawers
STORAGE CAPACITY*|
- PRRD24C1AS: 5.4 cubic ft
- PRRD24C2AS: 5.1 cubic ft
- PRRD24C2A P: 5.1 cubic ft
REFRIGERANT| R600a
TEMPERATURE RANGE| 33°F – 65°F
DIMENSIONS (HxWxD)| 33-7/8’’ X 23-7/8’’ X 24’’
WEIGHT CAPACITY (lb)| 66lb per drawer
- *Storage capacity is based on standard 12 oz. cans and 750 ml. Bordeaux-style wine bottles.
Parts Identification
Internal Storage Ideas
Dimensions
Dimensions
The dimensions below are specifically for the wood overlay panel for the
model, PRRD24C2AP.
- Hole locations are compatible with Zephyr handle accessory models PRHAN-Cxxx
Installation Instructions
Installation Clearance Requirements
When installing the refrigerator drawers under a counter, follow the
recommended spacing dimensions shown.
- The recessed lower back section has a height of 7-5/8” and depth of 1” to accommodate the electrical plug.
- An installation next to a wall will require a minimum 1/4” clearance.
- The cabinet should allow at least 24” for the width and 34” for the height to accommodate the refrigerator drawers.
- The power cable is located on the back right of the unit and has a length of 78-3/4” to accommodate multiple outlet locations.
- Once you are ready to install the unit, you must adjust the feet to level the refrigerator drawers. An improperly leveled drawer may not close properly.
- This refrigerator can be fully built-in to cabinetry and does not require any additional clearances besides what is referenced below.
- The installation should allow the unit to be pulled forward for servicing, if necessary.
Installing the Drawer Handles
The following instructions for installing the drawer handles apply only for
the models, PRRD24C1AS and PRRD24C2AS.
- Secure (4) handle screws onto the drawers.
- Install handles onto the drawers. Using the hex key, tighten the (2) set screws on the bottom of each panel.
Installing the Drawer Handles and Overlay Panel
Drawer handles are not included with the panel ready model, PRRD24C2AP. You
may choose your own handles that match your cabinetry, or you may purchase
Zephyr contemporary or pro handles. The part numbers are listed below.
NOTE: These handles are not compatible with PRRD24C1AS and PRRD24C2AS.
Zephyr Presrv Contemporary Handles
- Part #: PRHAN-C101 Color: Stainless Steel
- Part #: PRHAN-C102 Color: Brushed Gold
- Part #: PRHAN-C104 Color: Matte Black
Zephyr Presrv Pro Handle
Part #: PRHAN-C001 Color: Stainless Steel
Installing the Drawer Handles and Overlay Panel
The following instructions for installing the drawer handles and overlay panel
apply only for the model, PRRD24C2AP. You may install your own handle onto the
wood overlay panel. Take care to measure and drill the handle screw holes
accurately and source the appropriate screws (not included) unless using
Zephyr PRHAN-Cxxx accessory handles.
-
Custom Handles: Drill (2) holes per overlay panel to install the handles. Refer to page 16 for measurements. Install each of the handles onto the overlay panels by
(2) screws. -
Zephyr Handles: Drill (2) holes counterbore per overlay panel to install the handles. Install each of the handles onto the overlay panels by (2) M4*20 screws, spring washers, and flat washers.
-
Pull out the drawer and push aside the door gasket to reveal screw holes where (4) ST4*45 screws will be inserted per overlay panel.
-
Clamp the overlay panel with the drawer door firmly with bar clamps and screw (4) self-tapping screws for each overlay panel. Make sure the overlay panel is completely secured.
Installing the Anti-tip Bracket
Underneath a Countertop
- Attach the left and right anti-tip brackets onto the refrigerator drawers with 3M tape. 2. Push the refrigerator drawers against the wall or cupboard. 3. Pull out the upper drawer and secure the left and right anti-tip brackets with (2) ST4*12 screws each.
Freestanding Against a Wall
- Attach the left and right anti-tip brackets onto the refrigerator drawers with 3M tape.
- Push the refrigerator drawers against the back wall.
- Secure the left and right anti-tip brackets with (2) ST4*12 screws each to the back wall at the back of the refrigerator.
Installing the Silicone Mats and Drawer Tray
Place the upper and lower silicone mats and upper drawer tray in their
respective areas in the refrigerator drawers. With the silicone mats, your
contents will less likely slip and make cleanup easier. The silicone mats are
not available for PRRD24C1AS.
Installing the Upper and Lower Drawer Dividers
The upper and lower drawer dividers allow you to organize your contents
easier. The upper drawer divider can slide left and right, front and back, for
multiple arrangement options.
Upper Drawer
- Pull out the upper drawer and hold the upper drawer divider at a 45 degree angle as shown above.
- Place the divider inside the upper drawer and rotate the divider 45 degrees to the left until aligned correctly.
Lower Drawer
- Pull out the lower drawer and place the divider in the middle of the drawer.
- Align the drawer with the anchor points and push the ends down.
Operating Your Appliance
If the unit is unplugged, power lost, or turned off, you must wait 3 to 5 minutes before restarting the unit. If you attempt to restart before this time delay, the appliance may not start and will not keep the last set temperature.
Using the Control Panel
-
Power Button
Press and hold this button for three seconds to power your unit on or off. While the unit is on, the R “Compressor Running” light may illuminate to indicate the internal compressor is active. After powering off, all button lights will stay off. Once any button is touched, the power button will illuminate for five seconds. -
Quick Chill
Press this button to activate the Quick Chill setting. The LED indicator will flash for 5 seconds, and the temperature will be set to 33ºF. After 24 hours or if the Quick Chill button is pressed again within those 5 seconds, the unit will return to its previous settings. To manually disable Quick Chill, press the Quick Chill button twice; the first press will flash the LED indicator, and the second press will disable the setting. -
Interior Light
Press this button to cycle through the different internal light settings. The lights, display window, and button colors will be affected. There are three light settings: Cloud White, Deep Blue and Amber. To turn the lights off and on, press the hold the Interior Light button for three seconds. -
Decrease Temperature
Press this button to decrease the temperature by one (1) degree increments. 33ºF is the lowest available temperature on this unit. -
Increase Temperature
Press this button to increase the temperature by one (1) degree increments. 65ºF is the highest available temperature on this unit. -
ºF/ºC Selector
Hold the Increase and Decrease Temperature buttons at the same time for three seconds to switch the display temperature.
Preset Temperature Modes
Pressing these buttons will activate their preset temperature setting. Their
respective LED indicator will illuminate and the display window will flash for
5 seconds before the temperature sets to its default setting. To adjust the
temperature, use the Increase and Decrease Temperature buttons. It will not
flash while the temperature is being adjusted, and after adjusting, it will
continue to flash for 5 seconds before the temperature sets. To disable the
preset temperature setting, press the button with the lit LED indicator twice;
the first press will flash the display window, and the second press will disable
the setting. Disabling this setting will turn off the LED indicator and return
the unit to its original temperature.
NOTE: For dual zone models, both display windows will flash, allowing time
to adjust the temperature for each side.
Produce Mode
- Default temperature: 39ºF
- Adjustable temperature range: 36ºF – 41ºF
Beverage Mode
- D efault temperature: 34ºF
- Adjustable temperature range : 34ºF – 40ºF
Wine Mode
- Default temperature: 50ºF
- Adjustable temperature range: 40ºF – 65ºF
NOTE: The refrigerator drawers is equipped with a memory function. If power is suddenly lost, the previous setting will be saved, and the refrigerator drawers will return to this setting once power is restored.
Demonstration Mode
- In this mode, the compressor and fans never turn on but all other functions remain enabled. When in Demonstration Mode, the “R” indicator light will slowly blink indicating it is in Demonstration Mode.
- To enable or disable Demonstration mode, press and hold the Interior Light button and tap the Decrease Temperature button twice. For dual zone models, use the left side Decrease Temperature button.
Sabbath Mode
Sabbath mode disables system responses to user-initiated activities and all
external functions, including lighting, display and audible alarms. The unit
will still maintain internal temperatures and set points.
To enable or disable Sabbath mode, press and hold the Interior Light and tap
the Increase Temperature button twice. For dual zone models, use the left side
Increase Temperature button. The interior light and control display will go
dark, excluding the Interior Light and Increase Temperature buttons until the
user disables Sabbath mode.
NOTE: Although the display will not be visible, the temperature settings will remain active and preserve the internal temperature. Sabbath mode will remain active until it is disabled by the user.
Drawer Open Alarm
After 3 minutes of the drawers being open, an alarm will sound and the display
will flash with 00.
Temperature Alarm
If the interior temperature is higher than 73ºF (23ºC), “HI” is shown on the
temperature control panel and the temperature alarm will sound continuously
after one hour. This indicates that the inner temperature is too high. If the
inner temperature is lower than 23ºF (-5ºC), “LO” is shown on the temperature
display panel and the temperature alarm will sound continuously after 15
minutes. If one of these situations occur, please reference the
troubleshooting section for support.
Defrosting
The refrigerator drawers is designed with an automatic defrost system.
However, on colder settings, some frost may build up. Additionally, the more
humid the ambient conditions, the more frost may build up. Keep the drawers
closed as much as possible and avoid opening the drawers unnecessarily to
minimize frost build-up.
If frost is preventing the drawers from closing properly, you may need to
power the unit off until the frost melts (possibly up to 24 hours). Use a soft
absorbent towel to dry the unit.
Normal Sounds
Your new refrigerator may make sounds that are not familiar to you. Most of
the new sounds are normal. Hard surfaces like the floor or walls can make the
sounds seem louder than they actually are. The following describes the kinds
of sounds that might be new to you and what may be making them.
- Rattling noises may come from the flow of the refrigerant or the water line.
- Items stored on top of the refrigerator drawers can also make noises.
- The high efficiency compressor may make a pulsating or high-pitched sound.
- Water running from the evaporator to the water bin may make a splashing sound.
- As each cycle ends, you may hear a gurgling sound due to the refrigerant flowing in your refrigerator.
- You may hear air being forced over the condenser by the condenser fan.
Care and Maintenance
Cleaning the Unit
Periodic cleaning and proper maintenance will ensure efficiency, top
performance, and long life.
Interior Cleaning
- Disconnect power to the unit.
- Open the drawers and remove the divider, tray, and silicone mats. Clean the tray and silicone mats in the sink.
- With a clean cloth, wipe down the interior of the unit.
- Reinsert the dividers, tray, silicone mats and contents.
- Reconnect power to the unit.
Exterior Cleaning
The drawers and cabinet may be cleaned with a mild detergent and lukewarm
water solution such as two (2) tablespoons of baking soda to one (1) quart of
water. Do not use solvent based or abrasive cleaners. Use a soft sponge and
rinse with clean water. Wipe with a soft clean towel to prevent water
spotting. If the drawer panel is stainless steel, it can discolor when exposed
to chlorine gas and moisture. Clean stainless steel with a cloth dampened with
a mild detergent and warm water solution. Never use an abrasive or caustic
cleaning agent.
Power Failure
Most power failures are corrected within a few hours and should not affect the
temperature of your appliance if you minimize the number of times the drawers
are opened. If the power is going to be off for a longer period of time, you
need to take the proper steps to protect your contents.
Moving Your Refrigerator Drawers
- Remove all items.
- Turn the adjustable leg all the way up (clockwise) to the base to avoid damage.
- Tape the drawers shut.
- Be sure the appliance stays secure in the upright position during transportation. Also protect outside of appliance with a blanket, or similar item.
Energy Saving Tips
- The appliance should be located in the coolest area of the room, away from heat producing appliances, and out of the direct sunlight.
- Ensure that the unit is adequately ventilated. Never cover air vents.
- Only open the drawers for as long as necessary.
Troubleshooting
Possible Problem | Possible Cause | Solutions |
---|---|---|
The appliance does not operate. | Not plugged in. | Ensure the appliance is |
plugged in and the power outlet has power.
The appliance is turned off.| Turn on the appliance.
The circuit breaker tripped or has a blown fuse.| Replace the broken fuse or
reset the breaker.
Sabbath mode may be enabled.| See the Operating Your Appliance section and
verify if Sabbath mode is disabled.
The appliance is not cold enough.| Temperature control setting is too high.|
Adjust the set temperature.
External environment may require a higher setting.| Keep the appliance away
from sunshine or other heat sources.
The drawer is opened too frequently or for long periods of time.| Close the
drawer tightly and do not open the drawer too frequently or for a long period
of time.
The drawer gasket is not sealed properly.| Ensure the drawer gasket is not
loose.
Demonstration mode may be enabled.| See the Operating Your Appliance section
and verify if Demonstration mode is disabled.
The cooler does not have sufficient ventilation.| Read and follow the
“Installation Clearance Requirements” in the Installation Instructions
section.
The cooler has restricted air flow due to too much storage.| Open space in the
cabinet to allow air flow.
The appliance turns on and off frequently.| The room temperature is hotter
than normal.| Run the refrigerator at the appropriate ambient temperature.
The drawer gasket is not sealed properly.| Ensure the drawer gasket is not
loose.
The drawer is opened too frequently or for long periods of time.| Close the
drawer tightly and do not open the drawer too frequently or for a long period
of time.
The cooler does not have sufficient ventilation.| Read and follow the
“Installation Clearance Requirements” in the Installation Instructions
section.
The drawer is not closed completely| Make sure the drawer is completely
closed.
The body of the appliance is electrified.| The unit is not properly grounded.|
Contact your local electrician to test your electrical grounding system.
---|---|---
Frost is forming in the appliance.| The environment is too humid.| The unit
uses an ‘auto-defrost’ system, under certain conditions, manual defrosting may
be required. If frost builds up, you can try running the refrigerator on a
warmer temperature setting, minimizing the number of times you open the drawer
or unplugging the unit to allow the frost to melt.
The ambient temperature is too low.
The drawer is being opened too frequently.
The appliance makes too much noise.| The rattling noise may come from the flow
of the refrigerant, which is normal. As each cycle ends, you may hear gurgling
sounds caused by the flow of refrigerant in the appliance.| It is normal that
as each cooling cycle ends, you may hearing ratting or gurgling sounds caused
by the flow of refrigerant in the appliance. The high efficiency compressor may
make a pulsating or high pitched sound.
Contraction and expansion of the inside walls may cause popping and cracking
noises.| Some popping or cracking noises are normal. They are caused by
expansion and contraction of the inside walls due to temperature changes.
The unit is not level or is touching another appliance.| Check to make sure
the cooler is level and that it is non in contact with another appliance or
furniture.
The drawer will not close properly.| The appliance is not level.| Make sure
the appliance is on a level surface.
The drawer gasket is not installed correctly.| Make sure the drawer gasket is
properly installed.
The gasket is dirty.| Clean the drawer gasket.
The shelves are out of position.| Install the shelves correctly.
Limited Warranty
Zephyr Ventilation, LLC (referred to herein as “we” or “us”) warrants to the original consumer purchaser (referred to herein as “you” or “your”) of Zephyr products (the “Products”) that such Products will be free from defects in materials or workmanship as follows
-
Five Year Limited Warranty for Compressor: For five years from the date of your original purchase of the Products, we will provide, free of charge, compressor parts to replace those that failed due to manufacturing defects subject to the exclusions and limitations below. We may choose, in our sole discretion, to repair or replace parts before we elect to replace the Products.
-
Two Year Limited Warranty for Parts: For two years from the date of your original purchase of the Products, we will provide, free of charge, Products or parts (including LED light bulbs, if applicable) to replace those that failed due to manufacturing defects subject to the exclusions and limitations below. We may choose, in our sole discretion, to repair or replace parts before we elect to replace
the Products. -
Two Year Limited Warranty for Labor
For two years from the date of your original purchase of the Products, we will provide, free of charge, the labor cost associated with repairing the Products or parts to replace those that failed due to manufacturing defects subject to the exclusions and limitations below.
To Obtain Service Under Limited Warranty
To qualify for warranty service, you must
- notify us at www.zephyronline.com/contact within 60 days of discovering the defect; give the model number and serial number; and describe the nature of any defect in the Product or part. At the time of the request for warranty service, you must present evidence of your proof of purchase and proof of the original purchase date. If we deter-mine that the warranty exclusions listed above apply or if you fail to provide the necessary documentation to obtain service, you will be responsible for all shipping, travel, labor and other costs related to the services. This warranty is not extended or restarted upon warranty repair or replacements.
Warranty Exclusions: This warranty covers only repair or replacement, at our option, of defective Products or parts and does not cover any other costs related to the Products including but not limited to
- normal maintenance and service required for the Products and consumable parts such as filters, light bulbs, fuses;
- any Products or parts which have been subject to freight damage, misuse, negligence, accident, faulty installation or installation contrary to recommended installation instructions, improper maintenance or repair (other than by us);
- commercial or government use of the Products or use otherwise inconsistent with its intended purpose;
- natural wear of the finish of the Products or wear caused by improper maintenance, use of corrosive and abrasive cleaning products, pads, and oven cleaner products;
- chips, dents or cracks caused by abuse or misuse of the Products;
- service trips to your home to teach you how to use the Products;
- damage to the Products caused by accident, fire, floods, acts of God; or
- Custom installations or alterations that impact serviceability of the Products.
- Damage to personal property or food spoilage from use of this product. If you are outside our service area, additional charges may apply for shipping costs for warranty repair at our designated service locations and for the travel cost to have a service technician come to your home to repair, remove or reinstall the Products. After the first year from the date of your original purchase, you are also responsible for all labor costs associated with this warranty. All Products must be installed by a qualified professional installer to be eligible for warranty repairs or service.
Limitations of Warranty: OUR OBLIGATION TO REPAIR OR REPLACE, AT OUR
OPTION, SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY. WE SHALL
NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF
OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE PRODUCTS. THE EXPRESS
WARRANTIES IN THE PRECEDING SECTION ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESS WARRANTIES. WE HEREBY DISCLAIM AND EXCLUDE ALL OTHER EXPRESS
WARRANTIES FOR THE PRODUCTS, AND DISCLAIM AND EXCLUDE ALL WARRANTIES IMPLIED
BY LAW, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Some states or provinces do not allow limitations on the duration of
an implied warranty or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to
you. To the extent that applicable law prohibits the exclusion of implied
warranties, the duration of any applicable implied warranty is limited to the
same two-year and one-year periods described above if permitted by applicable
law. Any oral or written description of the Products is for the sole purpose
of identifying the Products and shall not be construed as an express warranty.
Prior to using, implementing or permitting use of the Products, you shall
determine the suitability of the Products for the intended use, and you shall
assume all risk and liability whatsoever in connection with such
determination. We reserve the right to use functionally equivalent refurbished
or reconditioned parts or Products as warranty replacements or as part of
warranty service. This warranty is not transferable from the original
purchaser and only applies to the consumer residence where the Product was
originally installed located in the United States and Canada. This warranty is
not extended to resellers.
Please check our website for any additional product information,
www.zephyronline.com For warranty support,
contact us at
www.zephyronline.com/contact
Product Registration
Don’t Forget to Register your Zephyr Presrv™ Cooler
Congratulations on your Presrv purchase! Please take a moment to register your
new cooler.
- Registerzephyronline.com/registration
Why is it important?
Prompt registration helps in more ways than one
-
Ensures warranty coverage should you need service
-
Ownership verification for insurance purposes
-
Notification of product changes or recalls
-
Reviewqrs.ly/c7ea9sj
-
Search your Presrv model number in the top navigation bar
How about a review?
While you’re at it, leave a review to let us know how much you love your
cooler.
zephyronline.com | 2277 Harbor Bay Pkwy. | Alameda,
CA 94520
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