tp-link TL-SG108S Desktop Switch User Guide
- June 14, 2024
- tp-link
Table of Contents
tp-link TL-SG108S Desktop Switch
Product Information
Specifications
- Ethernet Cable Type: CAT 5/ CAT5E
Product Usage Instructions
Troubleshoot Steps
If you are experiencing slow speeds with the product, please follow these
troubleshooting steps:
Answer:
- If customer experiences slow speeds, we need to check the quality of Ethernet cable used whether it is CAT 5/ CAT5E type.
- If the devices connected to the switch is not ”ON” the Ethernet LED won’t be lit on the switch. sometimes, there might be loose connection with the Ethernet cables at both ends which can cause the Ethernet led not to turn “ON”
- About Sky box slow connection issues, please check if the Ethernet cable connected to it is seated properly or they are CAT 5e type and above for receiving better speeds.
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Step 1: Check Ethernet Cable Quality
Make sure that the Ethernet cable being used is of the correct type. It should be either CAT 5 or CAT5E. -
Step 2: Check Device Connection
Ensure that all devices connected to the switch are turned ON. If a device is not powered on, the Ethernet LED on the switch will not be lit. Additionally, check for any loose connections with the Ethernet cables at both ends, as this can also prevent the Ethernet LED from turning ON. -
Step 3: Sky Box Connection
If you are experiencing slow connection issues with the Sky box, please follow these additional steps:-
Step 3.1: Check Ethernet Cable Connection
Verify that the Ethernet cable connected to the Sky box is properly seated. Ensure it is securely plugged in at both ends. -
Step 3.2: Check Cable Type
Make sure that the Ethernet cable used for the Sky box is CAT 5e or above. Using higher-quality cables can help improve connection speeds.
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FAQ (Frequently Asked Questions)
Q: What type of Ethernet cable should I use?
A: You should use either CAT 5 or CAT5E Ethernet cables.
Q: Why is the Ethernet LED not turning ON?
A: There might be a loose connection with the Ethernet cables a both
ends. Ensure that all connections are secure.
Q: How can I improve the connection speed for my Sky box?
A: Check that the Ethernet cable connected to the Sky box is seated
properly and is of CAT 5e or above type.