Whirlpool WTW5010LW 28 Inch Top Load Washer User Guide

: June 4, 2024
: Whirlpool

Table of Contents

OPERATING INSTRUCTIONS
CONTROL PANEL AND FEATURES
CHOOSING THE RIGHT CYCLE
PRE-TREATING BEFORE A WASH CYCLE
MORE WATER WHEN YOU WANT IT
CLEANING WITH LESS WATER
ASSISTANCE OR SERVICE AND ADDITIONAL INFORMATION
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

QUICK START GUIDE
WHIRLPOOL® TOP LOADING WASHING MACHINE

OPERATING INSTRUCTIONS

WARNING

Fire Hazard
Never place items in the washer that are dampened with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS, located in your appliance’s Owner’s Manual, before operating this appliance.

STEP 1. ADD HE DETERGENT
Designed to use only HE (High Efficiency)detergents.

NOTE: See ADDING LAUNDRY PRODUCTS (below) for more information on adding HE detergent, fabric softener, and/or bleach.

STEP 2. LOAD CLOTHES For best results, load garments in loose heaps evenly around the basket wall.

STEP 3. PRESS POWER TO TURN ON THE WASHER

STEP 4. SELECT THE DESIRED CYCLE FOR YOUR LOAD*

STEP 5. ADJUST CYCLE SETTINGS, IF DESIRED

STEP 6. SELECT ADDITIONAL OPTIONS*

STEP 7. PRESS AND HOLD START/PAUSE TO BEGIN CYCLE

NOTE: Start button must be held for 1 second to start cycle. Once the status lights are illuminated, release the start button.
*Not all cycles, settings or options are available with all models.

ADDING LAUNDRY PRODUCTS
IMPORTANT: Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance.

ADDING HE DETERGENT TO BASKET
Add a measured amount of HE detergent or single-dose laundry packets into the basket. If using oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.

NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use.

ADDING LIQUID CHLORINE BLEACH
Do not overfill, dilute, or use more than 1 cup (236 mL). Do not use colorsafe bleach or oxi products in the same cycle with liquid chlorine bleach.

ADDING LIQUID FABRIC SOFTENER
If you desire to use liquid fabric softener with this washer, Whirlpool suggests using the Downy Ball® dispenser. Pour a measured amount of liquid fabric softener into the Downy Ball® dispenser, pull the ring tightly to seal it, and place on top of load. Follow manufacturer’s directions for correct amount of fabric softener based on your load size. Then use the Rinse Options button to select Fabric Softener. The Downy Ball® dispenser will automatically release the fabric softener at the correct time in the cycle. For questions on using the Downy Ball® dispenser visit www.downy.com.

ADDING LIQUID FABRIC SOFTENER MANUALLY Select the Fabric Softener option on the control panel before starting a cycle. During the final rinse, wait until the washer has completed filling, press the Start/Pause button to pause the washer. Lift the lid and add the recommended amount of liquid fabric softener. Close the lid, press and hold the Start/Pause button to resume the cycle.

CONTROL PANEL AND FEATURES

*Appearance may vary depending on model.

POWER
Press to turn on/off or to stop/cancel a cycle.
CYCLE KNOB
Turn knob to select desired cycle.
START/PAUSE
Press and hold the Start/Pause button for 1 second until all status lights are illuminated, then release to start cycle. Press during a cycle to pause cycle and unlock lid.
NOTE: If machine is spinning it may take longer to unlock lid.
CYCLE MODIFIERS (Not all modifiers are available on all cycles)
TEMP
Press to modify the cycle’s available temperatures (Tap Cold, Cold, Cool, Warm, or Hot).

NOTE: Pressing Temp will toggle through available temperature options. When no lights in the temperature column are illuminated the selected temperature is Tap Cold.

RINSE OPTIONS
Press to modify the cycle’s available rinse options. Press once for Fabric Softener, twice for Extra Rinse and three times to activate both.

FABRIC SOFTENER
Select this option to let the machine know when you have added liquid fabric softener.
EXTRA RINSE
Select this option to add a second rinse.

OPTIONS
Press to add or remove options for each cycle. Press once to add a 30 min PreSoak, twice to activate Deep Water and three times for both.

DEEP WATER
Use this option to automatically add more water to your wash cycle. You can also use this option to reduce the likelihood of white residue on dark clothing.
30 MIN PRESOAK
Touch to add a 30 minute presoak period to help loosen tough stains. The washer will fill, pause to soak, and then begin the selected cycle.

FAUCET
Press to access an instant water stream. Use this feature to pretreat clothes and other items right in the washer. You can also use this feature to manually add water to the machine as desired.

NOTE: The washer will drain at the beginning of the cycle if a large volume of water is detected to ensure the machine can correctly sense the load size.

NOTE: If the washer detects an out-of-balance condition it may pause and attempt and re-distribute the load. During this time the Sense and Wash status indicators will both briefly illuminate.
WARNING: Do not wash water-resistant or water-repellant-type clothing. Failure to closely follow these instructions may result in an abnormal vibrating and out-of-balance condition that could result in physical injury, property damage, and/or appliance damage.

CHOOSING THE RIGHT CYCLE

A cycle guide for your washer can be found online at www.whirlpool.com. The document will help identify which cycle to choose for various load types as well as the default cycle options. For example we recommend using the NORMAL cycle with Warm water for cottons, linens, and mixed-garment loads.

PRE-TREATING BEFORE A WASH CYCLE

Press the Faucet button once to turn on and press again to turn off.
Faucet will automatically shut off after 10 minutes or when max water level is reached.
Water will automatically drain if water level becomes too high. Water will also drain after 10 minutes if the lid is left open or 3 hours if the lid is left closed.

MORE WATER WHEN YOU WANT IT

AUTO SENSING AND DEEP WATER

The washer will adjust the water level to the optimal amount for a High Efficiency wash of the detected load size.
Press Deep Water to automatically add more water to your wash cycle.
It is recommended to use BULKY ITEMS cycle with Deep Water option for loads where maximum water level is desired.
Expect longer cycle times due to extended fill duration when using the Deep Water option.

CLEANING WITH LESS WATER

The washer has been designed and optimized to provide a thorough cleaning using less water to conserve energy and resources. As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not indicate that more items should be added.
IMPORTANT: You will not see a full basket of water as with older, less efficient washing machines. It is normal for some of the load to be above the water line.

For detailed installation instruction and maintenance information, winter storage, and transportation tips, please see the Owner’s Manual included with your machine.

ASSISTANCE OR SERVICE AND ADDITIONAL INFORMATION

For information on any of the following items, a full cycle guide, detailed product dimensions, or for complete instructions for use and installation, please visit www.whirlpool.com/owners, or in Canada www.whirlpool.ca/owners. This may save you the cost of a service call.

To speak with a customer service representative or if you have additional questions, call us toll free at 1 -866-698-2538 or in Canada call 1-800-807-6777.

You can write with any questions or concerns at:

Whirlpool Brand Appliances
Customer eXperience Center
533 Benson Road
Benton Harbor, MI 49022-2692

Whirlpool Brand Appliances
Customer eXperience Center
Unit 200-6750 Century Ave
Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.