RENPHO RF-BM066 Back and Neck Massager Massage Seat Shiatsu Massage Chair User Manual

RF-BM066 Back and Neck Massager Massage Seat Shiatsu Massage Chair
User Manual

RF-BM066 Back and Neck Massager Massage Seat Shiatsu Massage Chair

Thank you for your purchase of RENPHO Massage Cushion. The massager offers a powerful massage. While enjoying muscle and body relief, you should use it with care and safety in mind. To ensure safety and avoid any property damage, please read this manual carefully and use as indicated. Non-compliance may cause serious injuries or death and/or severe property damage.

Important Safety Instructions

READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
When using the appliance, basic precautions should always be followed, including the following:
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or cognitive capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children should not play with the appliance.
Cleaning and user maintenance shall not be made by children. This appliance should not be used for any medical purposes. It is designed for household use only.
DANGER – To reduce the risk of electric shock:

1. Always unplug the appliance from the electrical outlet immediately after using and before cleaning.
2. NEVER use pins or other metallic fasteners with this appliance.
3. Keep the power cord and the device away from heat, hot surfaces, damp and liquids. Avoid touching the plug or power switch with wet hands, or when you are standing in water.
4. Ensure that the electrical voltage and frequency of the circuit correspond to those indicated on the adapter.

WARNING -To reduce the risk of fire, electric shock, or injury to persons, please follow the instructions below:

1. Consult a doctor before using the device, if you fall into any of the following user groups:
   – Pregnant or lying-in women
   – Children
   – Elderly (over 65 years old)
   – Persons using a pacemaker or other implantable medical device
   – Persons with heart disease, malignant tumors, or other serious health conditions
   – Persons receiving medical treatment or feel discomfort during massages
   – Persons suffering from diabetes, or thrombosis, varicose veins
   – Persons with high or abnormal blood pressure
   – Persons with skin infections, sensitivity, redness, wound, and/or burns on the skin

2. Never cover the device when it is in operation.

3. It is prohibited for non-professional personnel to repair the device or replace parts.

4. If you feel unwell or in any unusual discomfort, please stop using the device immediately.

5. An appliance should NEVER be left unattended when plugged in.

6.  Close supervision is necessary when this device is used by, on, or near children, invalids, or disabled persons.

7. DO NOT use attachments not recommended by RENPHO.

8. NEVER operate this device if it has a damaged cord or plug, if it is not working properly, has been damaged, or dropped into water.

9. DO NOT use this device in close proximity to loose clothing, jewelry, or long hair.

10.  DO NOT operate in moist or wet conditions.

11. DO NOT operate where aerosol (spray) products are being used or where oxygen is being administered.

12.  DO NOT fully cover the device while massaging. Excessive heating can occur and cause fire, electric shock, or injury to persons.

13. DO NOT carry this device by supply cord or use cord as a handle.

14. To disconnect, turn off the device before removing the plug from outlet.

15.  DO NOT use this device for more than 30 minutes at a time. Extensive use could lead to the product’s excessive heating and  shorter life. Should this occur, discontinue use and allow the unit to cool before operating.

16.  NEVER use this device directly on the skin, swollen or inflamed areas, or skin eruptions.

17.  Never use this device while driving, sleeping, or ingesting substances that reduce reaction times (e.g. painkiller medications, alcohol).

18.  Avoid creasing the device.

19.  DO NOT sit or stand on the massage (back) part of the device. The device should only be used when attached to a chair with the back in the vertical position.

20.  When the device is working, do not touch the moving massage mechanism with any body part except your back.

21. To avoid pinching, DO NOT lean on the back massage mechanism in the cushion when adjusting your body position.

22.  Caution is needed when using it on upholstered furniture.

23.  The device has a heated surface. Persons insensitive to heat must be careful when using the appliance.

24. Use heated surfaces carefully. May cause serious burns. The unattended use of heat by children or incapacitated persons may be dangerous.

25.  Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person. Do not use it on insensitive skin or on a person with poor blood circulation. Check the skin in contact with the heated area of the appliance frequently to reduce the risk of blistering.

About the RENPHO Massage Cushion

1. What’s in the Box
   RENPHO Massage Cushion x 1
   Adapter x 1
   User Manual x 1

2. Product Introduction

3. Using the RENPHO Massage Cushion
   3.1 Important tips before use
   • It is not recommended to use this Massage Cushion in the driver’s seat of a vehicle.
   • It is not recommended to lay this Massage Cushion completely horizontal when in operation.

3.2 Preparation

• Place the massager on a recliner, sofa seat or office chair, fasten the straps and secure the massager to the chair.
• When the adapter is plugged in, the power button on the controller will flash red. The back massage nodes will move and return to the default position and once complete, the red light will go out and enter standby mode. You can press the power button now to turn the massager on (alternatively, you may select the function you would like to use without waiting for the reset process to complete).

3.3 Operation Instructions

1. Press the “Power” Button to turn on the massager; the indicator light will turn red indicating the massager is on. The Neck Kneading, Full Back Massage functions and the Heating function of neck and back are on by default. Seat Vibration function is off. The default timer is 15 minutes. The indicators on the controller will remain in the “on” status accordingly.
2. Activate the functions according to your preferences.

Power
“ ”: Press to turn the massager on (indicator light will turn on).
Press again to turn off (flashing light indicates that the massager nodes are returning to its reset configuration; the lights will turn off once reset is complete). During the reset process, there is no need to  wait until the reset is complete to turn the massager on. You can press this button to turn it on immediately.
Neck Massage
“MASSAGE” button: Press this button to turn on the neck massage nodes (indicator light will turn on). Press this button again to turn the neck massage nodes off (indicator light will turn off).
“Up/Down” button: Press and hold this button to have the neck massage nodes move up/down (indicator light will turn on). The massage nodes will move upward/downward to the highest/lowest point, and then stop (indicator light will flash). Release the button to have the neck massage nodes stop moving and start massaging at the specified point (indicator light will turn off). Regardless of whether the neck massage is on or off, the position of the neck massage nodes can be adjusted.
Back Area Massage
“BACK AREA” button: Press this button to turn on/off the back massage function and switch among FULL/LOWER/UPPER back massage mode. (Corresponding indicator light will turn on). The back massage nodes will stop once the reset is complete. During the reset process, the back massage could be powered  on by pressing “BACK AREA” or “SPOT” button.
Back Spot Massage
“SPOT” button: Press this button to activate spot massage mode (the massage nodes will move up and down on the specified spot; indicator light will turn on). Press it again to turn off the back spot massage mode (indicator light will turn off). The back massage nodes will stop once resetting is complete. During the reset process, the back massage could be powered on by pressing this button.
“UP” button: When the spot massage mode is on, press and hold this button to have the back massage nodes move up.
“DOWN” button: When the spot massage mode is on, press and hold this button to have the back massage nodes move down.
Note: When “UP/DOWN” button is released, the massage nodes will massage the specified area. When the massage nodes reach the lowest/highest point, this button will flash to indicate that the lowest/highest point has been reached. They will work only when the spot massage mode is on. “Speed” button:
Press this button to select and cycle through L/M
(Default)/H massage speed (corresponding indicator light will turn on). When powering off the back massage function, the speed indicator light will turn off. This button will work only when the Back Massage or Spot Massage is on.
Seat Vibration
“Seat Vibration” button: Press this button to turn on/off the seat vibration function and switch among L/M/H. The default vibration intensity is L.
Timer Function
“TIME” button: Press this button to select and cycle through 15 (Default) /20/25 minutes of massage (corresponding indicator light will turn on).
Heating Function
“HEAT” button: Press to activate the heating function of the neck massage and the back massage (indicator light will turn on); press again to turn it off (indicator light will turn off).
Note: Heating function will work only when the Neck or Back Massage is on.

Product Care and Maintenance

• Place the massage cushion in a safe, cool, and dry place when not in use.
• Always unplug the massager cushion prior to cleaning.
• After use, wipe the massager cushion with a soft, damp cloth using non-abrasive cleaners. If necessary, clean with a sterilizer.
• DO NOT submerge the massager in water or any other liquid.
• Keep away from all solvents and harsh detergents.
• DO NOT attempt to repair this massager. There are no user-serviceable parts.

Troubleshooting

the Power button to turn on the massager.
The product is overloaded, activating overload protection.| Restart the massager after alleviating the load.
The motor auto shuts-off due to the device being on too long, activating overheating protection.| Use the massager after the motor cools off (approximately 30 minutes).
PROBLEM| CAUSE| SOLUTION
---|---|---
The height is not ideal.| Neck massage nodes have not been adjusted to a proper height.| Adjust the height of the neck massage nodes following according to the “Operation Guide”.
Pain is felt during the use.| Direct skin contact with the product directly| Avoid direct contact with the skin. Do not lean on the massager too closely.
Heating function does not work.| 1.Heating function hasn’t been activated.
2.The heat function is manufactured according to International safety standards, which limits how fast the product can heat up. It needs a few minutes to warm up after activating heating function.| 1.Press the Heating button to activate this
function (indicator light will turn on).
2.Please wait 2-3 minutes after activating this function.
Unsatisfied experience of using this product in the car.| This product is not
designed for car seat.| Don’t use it in the car.
If you encounter any other problems, contact: support@renpho.com

Specifications

Product Name: RENPHO Massage Cushion
Input: 12V 5A
Rated Power: 60W
Dimension (Folded): 30.7in (L) x 16.9in (W) x 7. 5in (H) 78.0cm (L) x 43.0cm (W) x 19.0cm (H)
Net Weight: 11.24 lbs (5.1 Kg)
Auto-off Timer: 15/20/25 Minutes

Warranty Policy

Your RENPHO product purchase is covered by a one-year limited manufacturer warranty from the date of delivery. For warranty terms and conditions, please visit: https://renpho.com/pages/warranty-terms-and-conditions
Note: Product registration is not required for the warranty. If you choose not to register your product, it will not diminish the product warranty.

Customer Service

Please feel free to contact us if you have any questions or concerns. RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.
TEL: +1(844) 417 0149 (US ONLY)
Monday-Friday 9:00AM-4:30PM
1800 MY RENPHO (1800 69 7367) (AU ONLY)
Monday-Friday 9:00AM-6:00PM (AEST)
Email: support@renpho.com (US&CA) support- au@renpho.com (AU)
*For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.
US Importer: JOICOM CORPORATION
14129 The Merge Street, Building 3 Unit A, Eastvale, CA 92880
Manufacturer: Shenzhen Ruiyi Business Technology Co., Ltd.
Qianhai Complex A201, Qianwan Road 1, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen, 518000 P.R.China
FCC Regulatory Compliance
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

ISED Regulatory compliance
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

References

• Warranty Terms and Conditions – RENPHO US

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