Panasonic NN-K18JMMBPQ Microwave Oven User Manual
- June 14, 2024
- Panasonic
Table of Contents
Panasonic NN-K18JMMBPQ Microwave Oven
Product Information
Specifications
- Model: Microwave
- Serial and Model number location: Inside door panel strip
Product Usage Instructions
Deactivating Demo Mode
If you want to deactivate the Demo mode on your microwave, please contact
our Customer Care team for assistance.
Using Micro Power
To use the Micro Power function on your Panasonic Microwave oven, follow
these steps:
- Press the ‘Micro Power’ button on the front panel of the unit.
- Press the button repeatedly until the desired power level appears on the display window. Each press of the Micro Power button toggles between various power levels.
- Refer to the operating instructions manual for your specific model to determine the available power levels and general guidelines for cooking different foods based on quantity, density, dish size, spacing, ingredients, etc.
- Select the cooking time using the dial or button provided on your microwave oven.
- Once the desired time is set, press the Start button to start cooking.
FAQs
-
Where can I find the model number for my microwave?
The model number for your microwave can be found on the inside door panel strip. -
My Panasonic Home Appliance is faulty. What should I do?
If your Panasonic Home Appliance is faulty, please visit our Support homepage and scroll down to the Contact us section. You can reach out to a dedicated member of our support team who will assist you in finding the most convenient Service center near you. -
Can I turn off the beeping sound on my microwave?
Unfortunately, the beeping sound on your microwave cannot be turned off as it is part of the microwave oven’s safety design. The beeping sound is intended to help prevent accidental button presses, update you on cooking progress, and remind you to remove the food once it is finished cooking. For more details on the different beeping sounds and their meanings, please consult your microwave’s operating instructions manual. -
Do I need to keep the silver piece of card inside my microwave?
The silver piece of card inside your microwave is actually a wave guide cover (mica plate) and is an important accessory for microwaving. It is recommended to leave the cover inside the microwave and not use the product without it. If you happen to remove and lose the waveguide cover, you can purchase a new one from our accessory shop. -
Why do I smell burning coming from my microwave?
If you smell burning coming from your microwave, please discontinue use immediately and contact our Customer Care team for assistance. -
Why does my microwave have condensation in between the glass doors?
The door of your microwave is designed to prevent microwave energy from escaping. It does not need to be airtight for this purpose. The condensation between the glass doors is a result of temperature differences on either side of the door. The air inside the microwave cavity is hotter than the air outside, causing air expansion and creating small holes in the door seal to release pressure.
FAQs
Where can I find the model no.: Microwave
The Serial and Model number is located on the inside door panel strip.
My Panasonic Home Appliance is faulty. What do I do now?
We are sorry to hear that your household appliance may be faulty. Please speak with our contact centre via Live Chat or by dialling 0344 844 3899 who will be happy to arrange an inspection and repair if required. Our fully trained and qualified technicians will ensure that your Panasonic product is repaired to the high standard you expect from Panasonic. For repairs under the standard warranty you will need to present the service centre with a copy of your receipt. For repairs under the Panasonic extended warranty you will need to supply your Panasonic extended warranty certificate. Small Kitchen Appliances such as Juicers, Blenders, Food Processors, Kettles and Toasters can be exchanged within the 12 month warranty period. (warranty terms and conditions apply). Please contact your retailer direct who will be able to assist you with this.
Where can I get my product repaired?
Is there a way to turn off the beeping sound on my microwave?
As annoying as the beeping sound may be on your microwave, it unfortunately can't be turned off as it's part of the microwave oven’s safety design. It's designed to help you and prevent accidental button presses, update you on cooking progress, and help you remember to remove food once it’s finished cooking. For more details on exactly what each beeping sound means please consult your microwave's operating instructions manual.
Do I need to keep the silver piece of card that's on the inside my microwave?
The cover is actually a wave guide cover (mica plate) which is an important accessory in microwaving. Please leave the cover inside the microwave and do not use the product without it. If you remove and lose the waveguide cover, please visit our accessory shop to purchase a new one.
How do I deactivate “Demo mode” on my microwave?
If “Demo Mode” or letter “D” is visible when you look at your microwave’s screen – you’ll want to deactivate this so you can start using your microwave properly. The process for turning off the “Demo Mode” is different depending on your microwave model, so here’s the process for deactivating it on some of our most popular models: For NN-CD87, NN-CF87, NN-CT55J, NN-CT56J, NN-CS894, NN-DS596, NN-CF853 and NN-CF873: To deactivate demo mode, press the Micro Power pad once and then Stop/Cancel 4 times. Demo Mode should now be turned off. In case your model is not listed above, simply download the appropriate operating instructions manual and look for instructions on deactivating “Demo mode” by following the steps below: Access Panasonic User Guides Enter model of your product in the search bar Open the manual by clicking “View” Search for the “Demo” keyword after opening the “find” or “search” box in the PDF documen Follow the listed instructions If you require more help then please get in touch with our Customer Care team who’ll be happy to assist you.
I can smell burning coming from my Microwave, what should I do?
If this occurs, stop the machine immediately. Then check the cavity to see if there is stuck on food splatter on the sides of the cavity, the wave guide area and the grill area (if applicable to your model). Please also see the related FAQ on: Sparks in the microwave oven. If the burning is coming from inside the cavity and the cause is related to the above, then the cavity will need to be cleaned, and parts which cannot be cleaned will need to be replaced. Replacement waveguide covers are available to purchase at Ashop. For convection and grill microwaves we recommend cleaning the oven and then running the oven without food, glass turntable, and roller ring on grill mode for 5 minutes (It is very important to not select microwave mode). This will burn off any food, residue or oil which may cause an odour and/or smoking. If the burning smell continues after you have cleaned the oven, checked the ventilation distances are adequate according to the operating instructions for your model, and are using correct settings for cooking then a service call should be booked. We have no known manufacturing defects that would cause burning smells when unit is used correctly so any repair due to the user issues above may be chargeable.
Why does my microwave have condensation in-between the glass doors?
The door is designed to stop microwave energy for escaping, however does not need to be airtight in order to do this. There are small holes around the door seals because the temperatures on either side of the door differ (i.e. the air in the interior cavity is hotter than that on the outside of the microwave). This causes air expansion in the door cavity, so there are air release holes in the seal of the door to accommodate this so the pressure does not build.
How do I use Micro Power on my Panasonic Microwave oven?
In order to use the Micro Power function on the microwave, you will need to first press the button labelled 'Micro Power' on the front panel of the unit. Press this button until the power you require appears on the display window (each time the micro power button is pressed it toggles between various levels of power). Panasonic microwave ovens default to high power if the button is only pressed once, as this will give the maximum power to cook in the shortest time for convenience - however different foods cook at different rates and high power is not always the most suitable power level for the type and quantity of the food being cooked. See the operating instructions for your model at this link for the power levels available and the general guidelines for cooking different foods according to quantity, density, dish size, spacing, ingredients etc. Once power level is selected then select the cooking time with the dial or button offering this facility, depending on the specific model of microwave oven you have. Once the desired time is set, press the Start button and the cooking will start
My Microwave sparks flashes of light whilst cooking, what should I do?
This phenomenon is known as Arcing. Arcing may occur if: the incorrect settings are used (power level and time set) for the weight, type or density of food. metal or non microwave safe containers are used on microwave mode. metal cutlery is left in the oven this is a very dangerous phenomenon that can damage the microwave oven or its cavity the paint or patterns on the plates contain metal compounds such items can also cause sparks food splatter is not cleaned off as this will attract microwave energy and may superheat or arc causing a hazardous situation. there is damage to the inner protective cover remember to be careful with the oven recess, if it is badly scratched it can cause sparking inside If this occurs, stop the machine immediately and address the user issues above. It is possible that food splatter has stuck to the waveguide cover and burnt on, in this case please replace the waveguide cover which is available to purchase at our accessory shop Panasonic UK/Eire Spare Part Sales (pas-europe.com) We have no known manufacturing defects that cause Arcing in the cavity or elsewhere in the product. If the sparking continues despite the exclusion of the above examples, contact our service team
My microwave display says to refer to the operating instructions
- This message will appear on first use before the clock is set and every time the mains power supply is interrupted.
- Poor ventilation or blocked air vents can also result in the oven overheating triggering the thermal safety device to switch the unit off.
- The oven will remain inoperable with a blank display until it has cooled. After cooling the message to refer to the operating instructions can appear on powering up again.
- Please check the unit is installed with enough ventilation distances around it as advised in the operating instructions.
- The message can be cleared by pressing the stop button and the clock will need to be reset.
- If you need further support please click here and have your model number, serial number, and purchase details to hand