TOPDON ArtiDiag Pro Car Diagnostic Tool User Manual
- June 14, 2024
- TOPDON
Table of Contents
ArtiDiag Pro Car Diagnostic Tool
User Manual
FAQ
Q: What to do if I get a used/damaged product?
Reason: Improper processing of Amazon returns can lead to returned products being mistakenly sent out as new orders. Solution: Email the seller or support@topdon.com and ask for a brand-new replacement.
Q: What to do if some accessories are missing?
Solution: Please read the package list and sort out which accessories are missing. Then contact the purchase channel first for assistance. If you are not satisfied with the solution, you can provide the purchase receipt and evidence of missing accessories (video or pictures) to contact support@topdon.com.
Q: Do I need WiFi to work on cars?
Solution: Normally, there is no need to connect to WiFi. If necessary, the device will display relevant prompts for WiFi connection.
Q: What to do if AUTOVIN doesn't work?
Solution: 1) Input the VIN number manually. 2) Select the vehicle software, model, and year manually. 3) Please provide the vehicle's VIN and contact support@topdon.com for technical support. Note: Not all vehicles support the AutoVIN function.
Q: How do I get technical support quickly?
Q: How do I verify a device's authenticity?
Solution: 1) Visit the official web: https://www.topdon.com/ 2) Query Path: Home>Support>Product Authenticity Check 3) Provide your device serial number to verify the authenticity.
Q: How can I check the compatibility of a specific featu with my car?
Solution: 1) Visit the official web: https://www.topdon.com/ 2) Query Path: Home>Support>Vehicle Coverage>Diagnostic Tool 3) Choose corresponding scanner and find the desired function. 4) If the query fails, please contact supportgtopdon.com with the prod¬uct's SN, vehicle's VIN, and the desired function.
If you have any question, send email to
support@topdon.com