tp-link AX21 Wi-Fi 6 Router Installation Guide
- June 14, 2024
- tp-link
Table of Contents
tp-link AX21 Wi-Fi 6 Router
Connect the Hardware
- Unplug the power to turn off your modem, if any, and remove the backup battery if it has one.
- Refer to Q5 of Need Help? to place the router for optimal Wi-Fi performance
If your internet connection is through an Ethernet cable directly from the
wall instead of through a DSL / Cable / Satellite modem, connect the Ethernet
cable to the router’s WAN port, and then follow steps 3 and 4 to complete the
hardware connection.
*Image may differ from actual product.
Verify that the hardware connection is correct by checking the following LEDs
.
Note : If the 2.4GHz LED and 5GHz LED are off, press and hold the WPS/Wi-
Fi button on the back for more than 2 seconds. Both the LEDs should turn solid
on.
Set Up the Network
Method ONE: Via TP-Link Tether App
-
Download the Tether app
-
Open the Tether app and log in with your TP-Link ID.
Note : If you don’t have an account, create one first -
Tap the button in the Tether app and select Wireless Router > Standard Routers. Follow the steps to complete the setup and connect to the internet
Method TWO: Via a Web Browser
-
Connect your device to the router wirelessly or with an Ethernet cable.
The default wireless network names (SSIDs) and password are printed on the label at the bottom of the router
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Launch a web browser, and enter http://tplinkwifi.net or http://192.168.0.1 in the address bar. Create a password to log in.
Note : If the login window does not appear, please refer to Q1 of Need Help? in this guide
-
Follow the step-by-step instructions to set up the internet connection and register for the TP-Link Cloud service
Button Explanation
WPS/Wi-Fi Button
Press the button for 1 second, and immediately press the WPS button on your
client to start the WPS process.
Press and hold the button for more than 2 seconds to turn on or off the
wireless function of your router.
Reset Button
Press and hold the button for about 6 seconds until the Power LED blinks to
reset the router to its factory default settings.
TP-Link Cloud Service
TP-Link Cloud service provides a better way to manage your cloud devices. You
can set up and enjoy cloud functions via the Tether app or through the web
management page at http://tplinkwifi.net.
Remote Management
Easily manage your home network when you are out and about via the Tether
app on your smartphone or tablet.
Timely Upgrade Notifications
Keep you informed of the latest firmware updates, ensuring that your router
stays at its best.
One for All
Manage multiple TP-Link Cloud devices, all from a single TP-Link ID.
To communicate with TP-Link users or engineers, visit https://community.tp-
link.com to join the TP-Link Community.
For technical support, the user guide, and more information, please visit
https://www.tp-link.com/support
- Keep the device away from water, fire, humidity, or hot environments.
- Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
- Do not use any other chargers than those recommended.
- Do not use a damaged charger or USB cable to charge the device.
- Do not use the device where wireless devices are not allowed.
- The adapter shall be installed near the equipment and shall be easily accessible. ©2023 TP-Link 7106509998 REV4.0.0
Need Help?
- Q1. What should I do if I can’t access the web management page?
- Reboot your router and try again.
- If the computer is set to a static IP, change its settings to obtain an IP address automatically.
- Verify that http://tplinkwifi.net is correctly entered in the web browser. Alternatively, enter http://192.168.0.1 or http://192.168.1.1 in the web browser.
- Use another web browser and try again.
- Disable and enable the network adapter in use.
- Q2. What should I do if I can’t access the internet?
- Power off your modem for about 5 minutes, then power it on and check the internet. If your modem has more than one Ethernet port, keep other ports unconnected.
- Check if the internet is working normally by connecting a computer directly to the modem via an Ethernet cable. If it is not, contact your internet service provider.
- Log in to the web management page, and go to the Network Map page to check whether the internet IP address is valid or not. If it’s valid, go to Advanced > Network > Internet, click Advanced Settings, select Use the Following DNS Addresses, set the primary DNS to 8.8.8.8, and set the secondary DNS to 8.8.4.4. If it is not, check the hardware connection or contact your internet service provider.
- For cable modem users, log in to the web management page of the router and go to Advanced > Network > Internet > MAC Clone. Select Clone Current Device MAC and click SAVE. Then reboot both the modem and the router.
- Q3. What should I do if I forget my wireless password?
- If you have not changed the default wireless password, it can be found on the label at the bottom of the router.
- Connect a computer directly to the router using an Ethernet cable. Log in to the router’s web management page at http://tplinkwifi.net, and go to the Wireless page to retrieve or reset your wireless password.
- Q4. What should I do if I forget my web management page password?
- If you are using a TP-Link ID to log in, click Forgot Password? on the login page and then follow the instructions to reset it.
- Alternatively, press and hold the Reset button on the back for about 6 seconds until the Power LED blinks. Then visit http://tplinkwifi.net to create a new login password.
- Q5. How should I position my router for optimal Wi-Fi performance?
- Don’t place your router in a corner or in a closet.
- Avoid obstacles and high-powered appliances.
- Keep your router in a central location at a certain height.
- Keep the antennas vertical when the router is placed on a desktop.
- Keep the antennas upright when the router is hanging on a wall.
Set up with videos: Scan QR code or visit
https://www.tp-link.com/support/setup-video/#wi-fi-routers
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>