Gevi GECMA025AK-U 10 Cup Drip Coffee Maker Instruction Manual

: June 14, 2024
: Gevi

Gevi GECMA025AK-U 10 Cup Drip Coffee Maker Instruction Manual

Important Safeguards

When using electrical machine, basic safety precautions should always be followed, including the following:

Read all instructions.
Do not touch hot surfaces. Use handles or knobs.
To protect against fire, electric shock and injury to persons do not immerse cord, plugs, base or the machine in water or other liquid.
Close supervision is necessary when any machine is used by or near children.
Unplug from outlet when either the machine or display clock is not in use, and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the machine.
Do not operate any machine with a damaged cord or plug or after the machine malfunctions, or has been damaged in any manner. Return machine to the nearest authorized service facility for examination, repair or adjustment.
The use of accessory attachments not recommended by the machine manufacturer may result in fire, electric shock or injury to persons.
Do not use outdoors .
Do not let cord hang over edge of table or counter, or touch hot surfaces.
Do not place on or near a hot gas or electric burner, or in a heated oven.
Always attach plug to machine first, then plug cord into the wall outlet. To disconnect, turn any control to off position， then remove plug from wall outlet.
Do not use machine for other than intended use.
Special instructions covering lid placement and removal. Wording may vary.
Scalding may occur if the lid is removed during the brewing cycles.
The glass carafe is suitable for this machine only. Do not put it on a range top unless specific instructions are provided and precautions are observed.
Do not set a hot container on a wet or cold surface.
Do not use a cracked container or a container having a loose or weakened handle.
Do not clean container with cleansers, steel wool pads, or other abrasive material.Scalding may occur if the lid is removed during the brewing cycles.
Check grinder basket for presence of foreign objects before using.
Avoid contacting with moving parts.
Use the coffee grinder to grind roasted coffee beans only. Grinding other substances, such as nuts, spices or unroasted beans, may dull the blade and cause poor grinding or injury.
Do not place cloth beneath machine or otherwise restrict airflow.
Use only the Gevi Filter with this unit. Other filters may cause the machine to over flow.
Do not operate the machine in a machine garage or under a wall cabinet. When storing in a machine garage, always unplug the unit from the electrical outlet. Not doing so could create a risk of fire, especially if the machine touches the walls of the garage or the door touches the unit as it closes.

NOTE

SAVE THIS INSTRUCTION BOOKLET
For electronic instruction booklet, please contact Gevi support team.

North American Models With Grounded Plugs:

Polarized Plug

This machine has a polarized plug, (one blade is wider than the other). As a safety feature to reduce the risk of electrical shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature or modify the plug in any way. If the plug fits loosely into the AC outlet or if the AC outlet feels warm do not use that outlet.
Polarized Plug

Power cord instructions:
A short power-supply cord (or detachable power-supply cord) may be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord. Longer detachable power supply cords or extension cords are available and may be used if care is exercised in their use. If a long detachable power- supply cord or extension cord is used:

a. The marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the machine.
b. If the machine is of the grounded type, the extension cord should be a grounding type 3-wire cord.
c. The Longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over unintentionally.
Do not pull, twist or otherwise abuse the power cord

Product notices:

a. Place the machine on a hard, flat, level surface to avoid interruption of airflow underneath the machine.
b. Do not operate the machine with an empty water tank.

Know Your Machine

Model: GECMA025AK-U
Electrical Parameters: 120V~ 60Hz 900W
Overview

Re.	Description	Speciﬁcation
❶	Filter Ring	Ensures no steam is leaking out when brewing to

stabilize the coffee temperature.
❷| Permanent Filter| Reusable for brewing coffee. Do not use it with a paper ﬁlter together.
❸| Filter Insert With Drip Stop| Holds paper ﬁlter or permanent ﬁlter.
❹| Swing-out Filter Basket| Used to ﬁx the ﬁlter insert.
**❺| ****Coﬀee Carafe| – The easy-pour and dripless carafe is available for making coffee for 2 to 10 cups.- The cup markings on the carafe are the same as that on the water tank. You can ﬁll water according to the markings to get the same cups of coffee.
❻| Measuring Spoon| Used for adding coffee beans to the bean hopper or adding the coffee powder to the ﬁlter.
❼| Grind Regulator| Comes with 8 grind settings for different needs of powder sizes.
❽ ❾| Bean Hopper Lid| Prevents the coffee beans from splashing and keeps the freshness of beans.
| Bean Hopper| Holds a maximum of 250g of beans.
❿| Control Panel| A crystal-clear LCD screen comes together with highly-intuitive controls, more simple and convenient to operate and bring you a perfect coffee-making experience.
⓫| Filter Basket Release Button| Can be pressed to release the ﬁlter basket.1.5L Large Capacity Water Tank max to 10
⓬| Water Tank| cAuvps. ble for setting the warm-keeping timeaila
⓭| Warming Plate**| from 0 to 120min.

Control Panel

PROGRAM Button
Programmable time-setting for auto coffee.
GRIND OFF Button
For turning off the grinder if pre-ground coffee is used.
STRENGTH CONTROL Button
Three selectable strength levels – strong, medium and mild.
PROGRAM Indicator
The PROGRAM Indicator stays fully illuminated when in the PROGRAM function.
GRIND OFF Indicator
The GRIND OFF Indicator stays fully illuminated after you turn off the grinding function.
ON/OFF Button
Press the button to turn on the machine, and long press it for 2 seconds to cut off the screen.
ON/OFF Indicator
The ON/OFF Indicator stays fully illuminated during grinding, brewing, or keeping warm.
Display Screen
Easy to read LCD display, shows a 24-hour clock, auto-on program, current cup quantity, and coffee strength.
POWDER 2-10 Button
Allows you to customize the powder quantities according to the cup quantities.
HOUR Button
For programming the hour. Hold buttons down to scroll through the digits quickly, or press and release to advance one digit at a time.
MIN Button
For programming the minute. Hold buttons down to scroll through the digits quickly, or press and release to advance one digit at a time.

More Details

Before First Use

Remove Packaging

Ensure all packaging has been removed.

Position Machine

Ensure the machine is always positioned onto a dry, stable, flat horizontal counter top.

Wash & Dry Parts

Wash the parts listed below in warm water:

Filter Ring
Permanent Filter
Filter Insert With Drip Stop
Bean Hopper Lid
Measuring Spoon
Coffee Carafe

Rinse & allow thorough air drying.

NOTE

Both Coffee Carafe and Filter Insert With Drip Stop are NOT DISHWASHER SAFE.

Prime the Machine

IMPORTANT

These priming steps must be completed prior to first use.

Fill Water Tank

Open the lid and fill enough pure water (recommended) in advance then close it.

NOTE

Do not fill the water tank past the 10 cup mark of water level indicator. Doing so could cause carafe to overflow.
Prime the Machine

Place Coffee Carafe

Place the Coffee Carafe on the Warming Plate.

Power

Insert the Power Plug into a 120V AC power outlet & switch the power on.
The default settings are grinding beans and brewing 10 cups of coffee.

The time value on the screen will flash.
Place Coffee Carafe

Cleaning

Step 1 – Press the ON/OFF Button to start and the Indicator will be illuminated. It will get into heating.
Step 2 – The machine starts processing the water into the carafe.
Step 3 – After all of the water has passed through, push the ON/OFF Button to exist the Keep Warm Function. Step 4 – Empty the carafe. Repeat the above steps for 2 times.

NOTE

If there is no water flowing out in Step 2, please refer to Troubleshooting, page 37.

Making Perfect Coffee Guide

Tips for Perfect Coffee

Prepare the Beans

This machine is not suitable for deep-roasted beans. Dark, greasy beans can leave some greasy residue on the burrs and in the feeder channels. The oil residue can cause the ground coffee to stick in the feeder passages and clog the grinder. Over time, this slows down the flow of ground coffee. The amount of ground coffee is controlled by the grinding time after the selection of the coffee cup. Therefore, it will not grind all the beans at one time. If it continues to grind, the ground beans will not reach the required fineness, and eventually, the motor will get stuck and cannot run, resulting in burnout.
Do not fill the bean hopper with frozen or coated beans, moisture will seep onto the burr and feeder channels. Over time this will cause the same result as that of point 1.
Do not add any liquid flavorings or syrups to the beans, otherwise, it will cause the same result as that of point 1.
Add an appropriate amount of coffee beans, no more than 250g each time, because the coffee beans will become wet overnight, and doing this will cause the same result as that of point 1.
After adding the coffee beans, close the lid again and press down hard to prevent water from entering the bean hopper, otherwise, it will cause the same result as that of point 1.

Adjust Grind Setting

Use the correct method to adjust the grind size settings. If you want to adjust the grind size setting, there are some notes listed below you need to be aware of:

When you want to adjust a fine setting to a coarser setting, just rotate the Grind Regulator directly before grinding.
When you want to adjust a coarse setting to a finer setting.
a – If there are no coffee beans inside the grinder, you can rotate the Grind Regulator directly to achieve your setting.
b – But if there are coffee beans inside the grinder, you cannot rotate the Grind Regulator forcibly, otherwise, grinder damage may occur. In this case, you can either grind all the coffee beans inside the grinder and then adjust the grind setting, or grind beans and rotate the Grind Regulator simultaneously to achieve your fine setting.

Brewing Coffee

Do not let other objects enter the water tank, and cover the lid in time after adding water.
You can also use a permanent filter instead of a disposable coffee filter.
The permanent filter and filter paper cannot be used at the same time.
The amount of water added should be the same as the amount of powder cup you choose, for example, if you choose 2 cups of coffee and you should add 2 cups of water, otherwise the machine will finish boiling all the water in the water tank, which would make the coffee weak.
Use the supplied Measuring Spoon for purpose. Refer to the following table for the required amount:

Number of cups	Number of scoops
24	1½ – 23 – 4
6	4½ – 6
8	6 – 8
10	8 – 10

TIPS

7g or 1 spoon of powder for 1- cup coffee recommended, but you may adjust according to personal taste.
The maximum capacity for ground coffee is 70g coffee powder, using either a disposable coffee filter or permanent filter. Exceeding that amount may cause overflow if the coffee is too finely ground.
Be sure the filter handle is facing away from the grinder basket, so it does not interfere with the flow of ground coffee into the filter basket.
Do not place parts of the body under the drip stop while the machine is in operation.

Operation

Make Coffee With Coffee Beans

Put your desired amount of water into the carafe according to its markings, then open the water tank lid and pour the water in.
Open the lid of the bean hopper and wipe it with a dry cloth to make sure it is dry inside.
Add no more than 250g of coffee beans to the bean hopper.
Replace and firmly press down the lid to prevent beans from spilling out from the bean hopper.
Press lightly and vertically the Filter Basket release button to open the swing-out filter basket.
The swing-out filter basket is open.
Put the permanent filter or paper filter and filter ring into the filter insert to become a whole filter assembly.
Make sure the tube of the filter assembly aligns with the groove of the swing-out filter basket.
Close the Swing-out Filter Basket firmly.
Insert the Power Plug into a 120V AC power outlet.
According to added water volume, press the POWDER 2-10 Button to select the required amount of coffee grinds.
Set the grind regulator to the required grind.
- Turn the regulator anticlockwise to grind the coffee coarser.
- Turn the regulator clockwise to grind the coffee finer.
Press the “STRENGTH CONTROL” button to select coffee strength. There are 3 levels of strength, and the default level is mild.
Place the coffee carafe on the warming plate.
Press the ON/OFF Button to start making coffee and the Indicator will be illuminated. It will grind beans first, then get into heating
The machine begins to brew ( press the ON/OFF Button to interrupt the flow of the coffee from the basket ).
Buzzer will sound 3 times to notice you when the coffee is done.
Press the edge of the lid with your thumb and pour the coffee at the correct angle.
Take out the Coffee Carafe.
Press the Filter Basket Release Button.
Open the Swing-out Filter Basket.
Wipe the top of the Swing-out Filter Basket.
Take out the filter insert with drip stop together with the permanent filter and filter ring
Discard the used coffee grounds.
Wipe the powder outlet and the inside around with a clean dry cloth. (Be careful not to switches on automatically.
Wash the accessories with clean water and wipe them with a cloth.
Install them back after cleaning.
Close the Swing-out Filter Basket lightly.
Put the coffee carafe back in place.

Make Coffee With Coffee Powder

Put your desired amount of water into the carafe according to its markings, then open the water tank lid and pour the water in.
Don’t exceed the 10cups line of the water tank, and also do not add too little water.
Take out the Coffee Carafe.
Press lightly and vertically the Filter Basket release button to open the swing-out filter.
The swing-out filter is open.
Put the permanent filter into the filter insert.
Make sure the tube of the filter assembly aligns with groove of the swing-out filter basket.
Add your desired coffee powder into the filter but not past the max line.
Put the filter ring onto the swing out filter basket.
Close the swing-out filter basket firmly
Insert the Power Plug into a 120V AC power outlet.
Press the GRIND OFF Button to cancel grinding, and the GRIND OFF Indicator will stay fully illuminated.
Press the “STRENGTH CONTROL” button to select coffee strength. There are 3 levels of strength, and the default level is mild.
Place the coffee carafe on the warming plate.
Press the ON/OFF Button to start making coffee and the Indicator will be illuminated. It will get into heating.
The machine begins to brew (press the ON/OFF Button to Insert the Power Plug. The machine from the basket).
Buzzer will sound 3 times to notice you when the coffee is done.
Press the edge of the lid with your thumb and pour the coffee at the correct angle.

NOTE

Cleaning after every use guarantees the flavors of your coffee, refer to “Make Coffee With Coffee Beans “,steps 19-29,on page 16.

NOTE

Do not open the Swing-out Filter Basket while the machine is brewing coffee, otherwise, the steam will wet the powder at the powder outlet which possibly damages the grinding system.
While the coffee is brewing you can remove the carafe to pour a cup or two. The drip stop will close automatically. To avoid any overflow, replace the carafe within 30 seconds.

Other Functions

Switched On & Off

To switch on the machine: Press the ON/OFF Button.
To switch off the machine: Long press the ON/OFF Button button for 2 seconds when the machine is not in use to cut off the screen.

Programming the Time

Insert the Power Plug into a 120V AC power outlet.
Long press the PROGRAM Button to access the PROGRAM function.
Press the “HOUR” button to set the hour.
Press the “MIN” button to set the minute.
Press the PROGRAM Button again, the PROGRAM Indicator will be illuminated and the coffee machine gets into the PROGRAM mode.
The display will show the actual time and.
The machine automatically brews coffee at 7:00AM.

NOTE

If you just want to check the auto-on time you set, long press the PROGRAM Button then it will show on the display.
Before starting the program, if you want to change the auto-on time, long press the PROGRAM Button to get into the PROGRAM function. Press the “HOUR” and＂MIN” buttons you need respectively to change the auto-on time.
If the program has already been selected and the PROGRAM Button has turned blue, you can no longer modify the program time, coffee strength, or the number of cups. To make any changes you need to turn off the program settings by briefly pressing the PROGRAM Button, and reset it by following the section of “5.2 Operation”, page 14.

Switch-Off Time Setting

The warming plate will remain on for 120 minutes(factory default) after the coffee is prepared. At the end of the heating process you will hear three beeps.
The switch-off time can be configured as follows: 0/15/35/45/60/75/90/100/120 minutes.
Step1 – Press the POWDER 2-10 Button for 2 seconds. You will see “120” flashing on the display.
Step2 – Press the POWDER 2-10 Button repeatedly to set your desired switch-off time.
Step3 – Wait a few seconds. The most recent option displayed will be applied and the switch-off time has been set.

Blooming Setting

TIPS

In order to retain a more full-bodied coffee aroma, the machine is equipped with a blooming function. The coffee grounds are moistened with hot water before brewing. The coffee grounds can swell up, the coffee taste becomes more intense.

Step 1 – Press the PROGRAM Button and STRENGTH CONTROL Button for 2 seconds. You will see “ ” and “ ” flashing on the display.
Step 2 – Press the STRENGTH CONTROL Button.
: blooming function switched on.
: blooming function switched off.
Wait a few seconds. The most recent option displayed will be applied.

Brew Pause Feature

While the coffee is brewing you can remove the carafe to pour. The drip stop will close automatically. To avoid any overflow, replace the carafe within 30 seconds.

TIPS

Be aware that using this feature will weaken the flavor strength of the finished pot, because the flavor profile of coffee brewed at the beginning of the cycle differs from coffee made at the end.

Button Sound Setting

TIPS

A beep is emitted to confirm each button press. These button sounds can be switched off. The beeps emitted after the grinding/brewing/warming processes/descaling warning cannot be disabled.

Step 1 – Press the STRENGTH CONTROL Button for 2 seconds. You will see “ ” or “ ” flashing on the display.
Step 2 – Press the STRENGTH CONTROL Button.
: button sounds switched on.
: button sounds switched off.
Wait a few seconds. The most recent option displayed will be applied.

Cleaning & Maintenance

The lack of maintenance of the machine would not only affect your coffee taste but also lower the performance or even shorten the lifespan of your machine.
For you to better maintain your machine, we’ve prepared some helpful tips for you as follows.

Before Use

Regarding the Grinding Part

This machine is not suitable for deep-roasted beans. Dark, greasy beans can leave some greasy residue on the burrs and in the feeder channels.
The oil residue can cause the ground coffee to stick in the feeder passages and clog the grinder. Over time, this slows down the flow of ground coffee. The amount of ground coffee is controlled by the grinding time after the selection of the coffee cup. Therefore, it will not grind all the beans at one time. If it continues to grind, the ground beans will not reach the required fineness, and eventually, the motor will get stuck and cannot run, resulting in burnout.
Do not fill the bean hopper with frozen or coated beans, moisture will seep onto the burr and feeder channels. Over time this will cause the same result as that of point 1.
Do not add any liquid flavorings or syrups to the beans, otherwise, it will cause the same result as that of point 1.
Add an appropriate amount of coffee beans, no more than 250g each time, because the coffee beans will become wet overnight, and doing this will cause the same result as that of point 1.
After adding the coffee beans, close the lid again and press down hard to prevent water from entering the bean hopper, otherwise, it will cause the same result as that of point 1.

Regarding the Brewing Part

Do not let other objects enter the water tank, and cover the lid in time after adding water.
Do not place parts of the body under the drip stop while the machine is in operation.
You can also use a permanent filter instead of a disposable coffee filter. The permanent filter and filter paper cannot be used at the same time.
Be sure the filter handle is facing away from the grinder basket, so it does not interfere with the flow of ground coffee into the filter basket.
The amount of water added should be the same as the amount of powder cup you choose, for example, if you choose 2 cups of powder and you should add 2 cups of water, otherwise, the machine will finish boiling all the water in the water tank, which would make the coffee weak.

In Use

Regarding the Grinding Part

Use the correct method to adjust the grind size settings.

When you want to adjust a fine setting to a coarser setting, just rotate the Grind Regulator directly before grinding.
When you want to adjust a coarse setting to a finer setting.
a – If there are no coffee beans inside the grinder, you can rotate the Grind Regulator directly to achieve your setting.
b – But if there are coffee beans inside the grinder, you cannot rotate the Grind Regulator forcibly, otherwise, grinder damage may occur. In this case, you can either grind all the coffee beans inside the grinder and then adjust the grind setting, or grind beans and rotate the Grind Regulator simultaneously to achieve your fine setting.

Regarding the Brewing Part

Do not open the Swing-out Filter Basket while the machine is brewing coffee, otherwise, the steam will wet the powder at the powder outlet which possibly damages the grinding system.
While the coffee is brewing you can remove the carafe to pour a cup or two.
The drip stop will close automatically. To avoid any overflow, replace the carafe within 30 seconds.

After Use

Please strictly follow the instructions and requirements below to clean the machine, otherwise, the flavors of your coffee will be affected or the lifespan of the machine will be shortened.

After Each Use

Cleaning after every use guarantees the flavors of your coffee, for a cleaning guide, refer to page 16, steps of 19-29 in section “5.2 Operation”.

At the End of the Day

To make sure your machine operates efficiently, you must clean the machine after your last brew of every day.

TIPS

If there are too many coffee beans, you can tilt the machine and use a spoon to empty the coffee beans in the bean container as much as possible, but remember to remove the Coffee Carafe, otherwise, it could be easily damaged.

Open the lid of the bean hopper.
Empty the coffee beans as much as possible from the bean container with a spoon and put them into a jar.
Press the ON/OFF Button to grind the remaining coffee beans, then press it again to stop when you hear the motor idling sound.
When you hear the motor idling sound, press the ON/OFF Button to stop.
Unplug the power cord or power off completely.
Press the Filter Basket Release Button.
Open the Swing-out Filter Basket.
Wipe the top of the Swing-out Filter Basket with a clean dry cloth and wipe the inside around. (Be careful not to touch the Warming Plate).
Wipe the inside around.
Take out the filter insert with drip stop together with the permanent filter and filter ring
Empty the coffee grounds out of the permanent filter into the household waste.
Wash the accessories with clean water.
Dry the filter insert with drip stop, permanent filter and filter ring .
Clean the Coffee Carafe and wipe them with a cloth.
Install them back after cleaning.
Close the Swing-out Filter Basket lightly
Put the Coffee Carafe back in place.

After 15 Days or After 100 Uses

Dalcification refers to the removal of calcium deposits that form over time on the metal parts of your machine. The mineral content of the tap water in your area and the frequency of use affects the rate of the calcium buildup, which can affect the functioning of your machine and the flavor of your coffee. To keep your coffee machine operating efficiently, you should clean away the mineral deposits left by the water regularly according to the water quality in your area and the frequency of use.
Descaling warning will be shown when the machine has cumulatively worked for 30 brew cycles or 30 grind cycles. All the Indicators on the display will flash at this point.

Bean grinding reminder: the screen displays “g30” that means you have achieved 30 times of grinding since the last count and reminds you to descale.
Brewing reminder: the screen displays “b30” that means it has brewed 30 times since the last count and reminds you to descale.

The Descaling Cycle can be exited at any point by long pressing the GRIND OFF button for 2 seconds. The screen displays “g00” or “b00” and then disappears to enter a new round of usage statistics. Descaling should then be carried out as soon as possible.

NOTE

If the brewing time increases or the machine becomes noisier, this is a sure sign that the coffee machine needs to be descaled.

Descaling Solution
You have 3 options:

a. One coffee machine descaling tablet.(Coffee Machine Cleaning Tablets are available for purchase online or through major retailers.) or
b. Liquid descaler.
c. White vinegar & warm water.
You can also use powder descalers or others to clean your machine as you like.

For specific cleaning methods, please refer to the instructions provided by your descaler provider.

Descaling Cycle

TIPS

If there are too many coffee beans, you can tilt the machine and use a spoon to empty the coffee beans in the bean container as much as possible, but remember to remove the Coffee Carafe, otherwise, it could be easily damaged.

Open the lid of the bean hopper.
Empty the coffee beans as much as possible from the bean container with a spoon and put them into a jar.
Press the ON/OFF Button to grind the remaining coffee beans, then press it again to stop when you hear the motor idling sound.
When you hear the motor idling sound, press the ON/OFF Button to stop.
Unplug the power cord or power off completely
Push to open the movable valve, Insert a cleaning brush (or similar cleaning tool) into the powder outlet to clean.
Then tap the machine lightly.
Repeat step 6 and 7 3-5 times.
Prepare 10 cups of water and add 33 grams of desc aling agent. Mix them evenly and pour the descaling solution into the Water Tank.
Place the coffee carafe on the warming plate.
Insert the Power Plug into a 120V AC power outlet.
Press the GRIND OFF Button and GRIND OFF Indicator stays fully illuminated.
Press the ON/OFF Button to start the cycle and the Indicator will be illuminated. It will get into heating
When the water level of the water tank reaches 2 cups, press the ON/OFF Button button, and the machine will stop pouring
Wait 60 minutes, and press the ON/OFF Button button again to brew the remaining 2 cups of water.
Wait until the machine beeps 3 times, press the ON/OFF Button to exist the Keep Warm Function and empty the Coffee Carafe.
Fill the Coffee Carafe with 10 cups of clean water. Pour the water from the Coffee Carafe into the Water Tank.
Place the coffee carafe on the warming plate.
Press the GRIND OFF Button and GRIND OFF Indicator stays fully illuminated.
Press the ON/OFF Button to start the cycle and the Indicator will be illuminated. It will get into heating
Wait until the machine beeps 3 times, press the ON/OFF Button to exist the Keep Warm Function.
Take out and empty the coffee carafe.
Put clean water into the water tank to repeat the steps 16-21 for 2-3 times to ensure that the descaling solution has been removed.
Press the Filter Basket Release Button.
Open the Swing-out Filter Basket.
Take out the filter insert with drip stop together with the permanent filter and filter ring
Wash the accessories with clean water and wipe them with a cloth.
Install them back after cleaning.
Close the Swing-out Filter Basket lightly
Put the coffee carafe back in place.

Troubleshooting

Troubleshooting-Grinder

Problem	Possible Cause	What To Do
The powder output is low and does not match the powder output setting	Failure
to do daily or complete cleaning can cause the grinder to clog.	A deep

descaling is needed for your machine, refer to step 1-7 & 23-29 in section of “Descaling Cycle ” on page 29.
Use deep-roasted beans. Dark, greasy beans can leave some greasy residue in the burrs and feeder channels. The oil residue can cause the ground coffee to stick in the feeder passages and clog. Over time, this slows down the flow of ground coffee. The amount of ground coffee beans is controlled by the selection of coffee cups for grinding time. Therefore, it will not grind all the beans at one time. If it continues to develop, the ground beans will not reach the required fineness, and eventually, the motor will get stuck and cannot rotate, resulting in burnout.
The grinder ground substandard coffee beans, such as moist coffee beans, coffee beans with liquid flavorings or syrups, frozen or coated beans, etc.
Severely clogged.| Followed the above solutions but was still unsuccessful. Clean the grinder with a coffee grinder cleaner.
Suddenly switching from a coarse to a finer grind setting with coffee beans in the grinder can damage the grinder.| Use the correct method to adjust the grind size settings. If you want to adjust the grind size setting, refer to “5.1 Tips for Perfect Coffee”.
Hear the sound of the motor runinng normally, but the grinder does not come out of coffee powder| The grinder ground substandard coffee beans, such as moist coffee beans, coffee beans with liquid flavorings or syrups, frozen or coated beans, etc.| A deep descaling is needed for your machine, refer to step 1-7 & 23-29 in section of “Descaling Cycle ” on page 29.
Use deep-roasted beans. Dark, greasy beans can leave some greasy residue in the burrs and feeder channels. The oil residue can cause the ground coffee to stick in the feeder passages and clog. Over time, this slows down the flow of ground coffee. The amount of ground coffee beans is controlled by the selection of coffee cups for grinding time. Therefore, it will not grind all the beans at one time. If it continues to develop, the ground beans will not reach the required fineness, and eventually, the motor will get stuck and cannot rotate, resulting in burnout.
Hear the sound of the motor runinng normally, but the grinder does not come out of coffee powder| Failure to do daily or complete cleaning can cause the grinder to clog.| A deep descaling is needed for your machine,refer to step 1-7 & 23-29 in section of “Descaling Cycle ” on page 29.
Make a loud noise by the grinder| Romove the stones before grinding Note: occasionally small stones can be found in between coffee beans. Very small stones will be processed through the burr grinder wit-hout any harm (the stone will end up in your filter, not in your brewed coffee).| Push the On/Off Button to stop grinding and here is how you can avoid stones entering the bean container: 1. Shake your bean bag thoroughly so that a stone will fall to the bottom of the bag. 2. Before emptying the bottom half of the bag of beans into the bean container, check to see whether there are any particles that look like stones, and remove them.
Coffee grinds produced are coarse| A long-term blockage deformed the burrs or enlarged the space between the burrs.| Deep clean the grinder to see if this works, otherwise, contact an authorized service facility for repairing
Error codes E01| The powder outlet is blocked| A deep descaling is needed for your machine,refer to step 1-7 & 23-29 in section of “Descaling Cycle ” on page 29.
Error codes E14| Please contact with the authorized service facility for repairing
Whenever the water output of the machine is less than usual, such as 6 cups are set but only 4 cups are poured out| There is a build-up of limescale inside the heating tubes, which will result in a machine premature shut-down without brewing enough coffee.| Step1-Prepare 10 cups of water and add 20 grams of the descaling agent. Stir the stick evenly and pour the descaling solution into the Water Tank. Step2-Press the GRIND OFF button, press the ON/OFF Button button and the machine starts to brew. When the water level of the water tank reaches 2 cups, press the ON/OFF Button , and the machine will stop working. Step3-Wait 60 minutes, and press the ON/ OFF Button again to brew the remaining 2 cups of water. Step4-Repeat steps 1, step 2, and steps 3 three times. Then check if the machine can be brewed normally. Step5-If it still does not brew normally, please repeat steps 1 and 2, then let the machine stand for 3 days. Note that the water in the water tank does not need to be poured out. Step6-After 3 days, start the machine and finish brewing the remaining water in the water tank. Step7-Fill the water tank with clean water to the Max line and then brew all the water, repeat at least 3 times.
Whenever the water output of the machine is extremely less than usual, such as 6 cups are set but only 2 cups are poured out.| There is a build-up of limescale inside the heating tubes, which will result in a machine premature shut-down without brewing enough coffee.| Refer to the above cleaning method but in Step 1 need to prepare 60 grams of descaling agent.
Machine does not pump water| Coffee carafe not placed correctly under outlet| Check if the coffee carafe is placed correctly on the warming plate and pressing up the drip stop in the outlet.
Water pump failure| Please contact with the authorized service facility for repairing.
leaking steam| Limescale clogging causes the machine to heat the water for a long time| Step1-Prepare 10 cups of water and add 100 grams of the descaling agent. Mix them evenly and pour the descaling solution into the Water Tank. Step2-Press the GRIND OFF button, press the ON/OFF Button button and the machine starts to brew. When the water level of the water tank reaches 2 cups, press the ON/OFF Button and the machine will stop working. Step3-Wait 60 minutes, and press the ON/OFF Button again to brew the remaining 2 cups of water. Step4-Repeat steps 1, step 2, and steps 3 three times. Then check if the machine can be brewed normally. Step5-If it still does not brew normally, please repeat steps 1 and 2, then let the machine stand for 5 days. Note that the water in the water tank does not need to be poured out. Step6-After 5 days, start the machine and finish brewing the remaining water in the water tank. Step7-Fill the water tank with clean water to the Max line and then brew all the water, repeat at least 3 times.
Weak coffee| Inappropriate coffee beans are used| Different coffee beans are suitable for different brewing methods, please use the correct bean variety well-suited for drip coffee. The deeper the roast level, the stronger the coffee flavor would be. But deep-roasted coffee beans are not suitable for drip coffee, including your Gevi one. So maybe you can choose mediumroasted beans or ask the bean supplier for a suggestion. These requirements apply to coffee powder.
The coffee beans are not fresh enough or use longterm storage coffee beans| Use freshly roasted beans to ensure the best flavor of your coffee, the fresher the better. Coffee beans are best consumed between 5 to 20 days after the “Roasted On” date.
Weak coffee| Coffee grinds are too coarse| Coarse coffee grounds will make the coffee weaker, so please use a finer coffee grind.
Coffee grinds are too few| If you use coffee powder, please add enough ground coffee to the filter. The commonly recommended dosage is 7 grams for one cup. If you need a stronger flavor, it is recommended that you can add more powder but not past the maximum capacity of the filter-70g, otherwise, it will cause overflow. If you are using beans, you can press the “Powder 2-10” button to choose more powder but add a smaller amount of water, such as choosing 6 cups but only adding 4 cups of water.
Low coffee strength| The Gevi machine has a choice of strong, medium, and mild for your coffee strength, if you want a stronger taste, you can change the default setting of mild to a stronger setting
The Filter Basket Release Button fails| Button broken| Please contact with the authorized service facility for repairing.
Coffee Overflows| Overfilled coffee powder| 7g powder for 1 cup is recommended. Do not exceed 70g.
Use filter paper and permanent filter at the same time.| Use either filter paper or filter (the two cannot beused at the same time)
Misplacement of carafe.| Fully insert to contact the bottom of the drip stop. Do not open the carafe lid.
Carafe is taken away for more than 30s during the brewing process.| The carafe should not be taken away for more than 30 seconds during the brewing process.
Error codes E12| PCB fault| Please contact with the authorized service facility for repairing
Error codes E13| PCB fault| Please contact with the authorized service facility for repairing
The machine cannot be switched on| The machine is not connected to the power supply| Plug the power plug into a socket outlet with earthing contact.
The warming plate is not working| The machine was turned off or unplugged.| Plug and turn the machine on again

Warranty

Warranty Logo
This Gevi product is covered by a 12-month replacement or repair warranty after the order is issued under normal use, and we will provide customer service to answer technical questions even after 12 months.

In order to make a claim under our warranty, you must have the original proof of purchasing documentation for the product, including but not limited to Order Number and QR Code, and present it when requested. This guarantee is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.

Upon receipt of your claim, Gevi will seek to resolve your difficulties. Should your product develop any defect within 12 months of purchase because of faulty materials or workmanship, we will repair or replace this product or any component of the product, at our discretion. Replacement will be made with a refurbished product or component. Refurbished parts may be used to repair the product.

Our replacement or repair warranty only applies where a defect arises as a result of faulty material or workm anship during the warranty period. Your warranty does not cover misuse or negligent handling (including damage caused by failing to use the product in accordance with this instruction booklet), accidental damage, normal wear and tear, or lack of maintenance. Do Not attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this guarantee

Your warranty does not:
cover freight or any other costs incurred in making a claim, consumable items, accessories that by their nature and limited lifespan require periodic renewal (such as filters and seals) or any consequential loss or damage; or

cover damage caused by:

power surges, power dips, voltage supply problems, or use of the product on incorrect voltage;
servicing or modification of the product other than by Gevi or an authorized Gevi service center;
use of the product with other accessories, attachments, product supplies, parts or devices that do not confirm to Gevi specifications; or
exposure of the product to abnormally corrosive condition.
extend beyond 3 months if the product is used in commercial, industrial, educational or rental applications.

If your warranty claim is not accepted, we will inform you and if requested to do so by you, repair the product provided you pay the usual charges for such repair. You will also be responsible for all freight and other costs.

CONTACT INFORMATION

For any questions relating to Gevi branded products(coffee machines, grinders, milk frothers, toasters and air fryers and related accessories), please contact us through information below:

Web: https://www.gevilife.com
E-mail: gevi-home@gevi-home.com
Phone: 855-9922-888
FB: https://bit.ly/3qIgP5S
YT: https://bit.ly/3fxrFqq
Gevi headquarters
Web: www.gevi-tech.com
E-mail: service@gevi-tech.com